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Chapters Discuss Waiting Line Analysis and Simulation

This document discusses queuing theory and modeling queueing systems. It provides examples of typical queueing situations like lines at banks and supermarkets. It outlines the key components of a queueing model including the arrival process of customers, service requirements and facilities, queue configuration, and flow from arrival to service to departure. As an example, it models the queue of shoppers at a supermarket checkout with the arriving customers being shoppers, the queue being the line, and the service being the checkout process of billing and checking out items.

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Parth Agrawal
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41 views2 pages

Chapters Discuss Waiting Line Analysis and Simulation

This document discusses queuing theory and modeling queueing systems. It provides examples of typical queueing situations like lines at banks and supermarkets. It outlines the key components of a queueing model including the arrival process of customers, service requirements and facilities, queue configuration, and flow from arrival to service to departure. As an example, it models the queue of shoppers at a supermarket checkout with the arriving customers being shoppers, the queue being the line, and the service being the checkout process of billing and checking out items.

Uploaded by

Parth Agrawal
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Chapters

 discuss  Waiting  Line  Analysis  and  Simulation  


 
1) Consider processes either from work or your personal life. Describe how you
would model them considering the components of a queueing system (as
outlined in this week’s chapter of the text).

Queuing  theory  deals  with  problems  which  involve  queuing  (or  waiting).  Typical  
examples  might  be:  waiting  lines  in  the  banks,  supermarket.  
 
The  reason  behind  a  queue  formation  is  limitation  of  resources  and  it  makes  an  
economic  sense  to  have  queue.  Thus  a  balance  between  a  customer  and  the  
resources  has  to  be  maintained  for  efficient  functioning.  Queues  or  waiting  lines  
arise  when  the  demand  for  a  service  facility  exceeds  the  capacity  of  that  facility,  that  
is,  the  customers  do  not  get  service  immediately  upon  request  but  must  wait,  or  the  
service  facilities  stand  idle  and  wait  for  customers.    
 
A  long  system  can  be  breaken  down  into  various  sub  system    which  might  consist  
queue  of  some  sort.    
 
Taking  forward  the  example  of  supermarket,  they  must  check  and  decide  the  
optimum  number  of  cashiers  and  proper  register  check  in  order  to  open  positions.  
 
Considering  the  sub-­‐system,  we  can  consider  dealing  with  the  customer  queuing  for  
the  service.  This  the  arrival  process  of  the  customers  such  as  arrival  of  customers  in  
a  group  or  individual,  or  time  distribution  of  customers,  finite  or  infinite  population  
of  customer.  In  addition  to  this,  requirement  of  service  for  the  customers,  time  
duration  of  service,  number  of  servers,  series  of  servers,  and  preemption  allowance  
of  the  service  has  to  be  considered.    
 
Characteristics  of  the  queue  such  as  type  of  service  FIFO,  FCFS,  LIFO  have  to  be  
decided.    
 
Thus  to  decide  the  components  of  the  model,  The  situation  is  Passage  of  the  
customers  during  checkout,  the  arriving  customers  are  the  Shoppers  and  the  service  
facility  here  is  the  checkout  counters.    
 
In  our  case  the  calling  population  is  the  shoppers,  while  the  queue  is  for  people  
waiting  for  the  checkout  process  and  the  service  mechanism  involves  billing  and  
checking  out.    
 
 
 
 
 
 
 
 
 
Jobs   Served  Job  
Calling  
 
Population   Queue   Service  Mechanism  
 
 
 
 
 
Arrival  
Process   Servicing  of  
Configuration  of   Queue  
Queue  

The  above  diagram  shows  the  components  of  the  Queuing  model.  In  addition  to  this,  
the  process  is  a  several  server  and  several  queue  when,  where  there  are  multiple  
queues  and  multiples  server  in  a  parallel  configuration  at  a  time.  
 
Arrival   Queue     Server  
 
 

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