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    Ques Cust Satisfaction

    Uploaded by

    Usha Ravichandran
    A STUDY ON CUSTOMER SATISFACTION TOWARDS NANDI PIPES PVT LTD WITH SPECIAL REFERENCE TO KARUR DISTRICT

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd

    Ques Cust Satisfaction

    Uploaded by

    Usha Ravichandran
    66 views4 pages
    A STUDY ON CUSTOMER SATISFACTION TOWARDS NANDI PIPES PVT LTD WITH SPECIAL REFERENCE TO KARUR DISTRICT

    Copyright

    © © All Rights Reserved

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    DOCX, PDF, TXT or read online from Scribd

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    A STUDY ON CUSTOMER SATISFACTION TOWARDS NANDI PIPES PVT LTD WITH SPECIAL REFERENCE TO KARUR DISTRICT

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    66 views4 pages

    Ques Cust Satisfaction

    Uploaded by

    Usha Ravichandran
    A STUDY ON CUSTOMER SATISFACTION TOWARDS NANDI PIPES PVT LTD WITH SPECIAL REFERENCE TO KARUR DISTRICT

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 4

    QUESTIONAIRE

    A STUDY ON CUSTOMER SATISFACTION TOWARDS NANDI


    PIPES PVT LTD WITH SPECIAL REFERENCE TO KARUR
    DISTRICT

    CUSTOMER DETAILS

    1) Name
    2) Age
    a) Below 20 yrs b) 21-30 yrs
    c) 31-40 yrs d) above 41yrs
    3) Gender
    a) Male b) Female
    4) Marital Status
    a) Married b) Unmarried
    5) Educational level
    a) Illiterate b) School level c) graduate
    d) Professional e) Others
    6) Occupational level
    a) Student
    b) Pvt /Govt employee
    c) Businessman
    d) Professionals
    e) Others
    7) Income level
    a) Below Rs.5000
    b) Rs.5001-10000
    c) Rs.10001-15000
    d) Above Rs.15000
    8) No.of Family members
    a) Below 2 members
    b) 2-3 members
    c) 4-5 members
    d) Above 5 members

    9) Nature of Family

    a) Nuclear b) Joint

    10) Are you the regular customer of NANDI PIPES?

    a) Yes b) No

    11) How many years are you using Nandi Pipes?

    a) Less then one year

    b) 1-5 years

    c) 5-10 Years

    d) More then ten years

    12) Awareness on Competitive Brands?

    a) Yes

    b) No

    13) How Do You Come to Knowing About Nandi Pipes?

    a) Dealer

    b) Reference

    c) Commercial Ads

    d) Others

    14) Preferable Factors on Nandi Pipes?

    a) Brand

    b) Quality

    c) Price

    d) Availability

    e) Others
    15) Opinion on Quality Standards of Nandi Pipes Comparer to Other Brands

    a) Very much Satisfy

    b) Satisfy

    c) Dis – Satisfy

    16) Opinion on Durability of Nandi Pipes

    a) Yes

    b) No

    17) Opinion on Service of Nandi Pipes?

    a) Excellent

    b) Good

    c) Average

    d) Poor

    18) Opinion on Delivery of Nandi Pipes?

    a) Yes

    b) No

    19) Opinion on After Sales Service of Nandi Pipes


    a) Satisfied

    b) Can t say

    c) Not Satisfied

    20) What are the Attributes that you like in Nandi

    a) Reasonable price

    b) Durability

    c) Quality

    d) Services
    21) Opinion on Offers and Discount of Nandi Pipes?

    a) Yes

    b) No

    22) Do you Recommend Nandi Pipes to others to purchase?

    a) Sure

    b) Can’t say

    c) No

    23) Which company provided better services?

    a) Nandi

    b) Monarch

    c) Finolex

    d) Sudhakar

    24) Opinion on Price of Nandi Pipes

    a) Lower

    b) Reasonable

    c) Higher

    25) Are you getting the solutions for your problems regarding Nandi pipes

    a) Yes

    b) No

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