Terminal Test- March 2018

Name of subject-in-charge(s): Ms. Surbhi Pahuja

Paper (subject name): Human Resource Development

Paper Code: BCOM-318

Signature(s) of Subject-in-charge (s): SP

ANSWER KEYS
1 (b) 2 (d) 3 (c) 4 (d) 5 (c) 6 (c) 7 (a) 8 (d) 9 (d) 10 (a)
11 (c) 12 (c) 13 (b) 14 (b) 15 (c) 16 (b) 17 (a) 18 (a) 19 (a) 20 (d)
21 (b) 22 (a) 23 (c) 24 (d) 25 (b) 26 (c) 27 (b) 28 (d) 29 (b) 30 (a)

TERMINAL TEST- I March 2018

B.COM.(H.) Semester - VI
Paper Code: BCOM 318 Time: 2 Hours
Subject: Human Resource Development Max. Marks: 60
(NOTE: Influencing evaluator by giving names, symbols etc in Answer Books would be treated as UFMs)

(parts x weight-age per part)

Q1) Select the most appropriate answer: (10 x 1)
MCQ’s :
1. The first HRD department in the Indian corporate sector was started in 1975 in
a)Tata Steel b)Larsen and Toubro (L&T) c)Hindustan Lever d)None of the above
2. Name the factor(s) which come under ‘Work planning’ that is component systems of HRD
a)Performance appraisal b)Role analysis c) Contextual analysis d)All of the above
3.________ and retention of qualified employees is a common goal shared by many employers.
a) Training b)Development c)Recruitment d)All of the above
4. In an organization initiating career planning, the career path model would essentially form
the basis for
a)Placement b)Transfer c)Rotation d)All of the above
5. Performance development plan is set for the employee by his immediate boss.
a) Employer b) Department Head c) Immediate boss d) Any of the above
6. Job Characteristics Model is proposed by ____________?
a) Hockman and Coldham
b) Hockman and Oldcham
c)Hackman and Oldham
d)Horkman and Olatham
7.The Job Characteristics Model is one of the most influential attempts to____________?
a) design jobs with increased motivational properties
b)assign jobs with proper motivational properties
c)analyze jobs with increase and proper motivation
d)describe jobs with increase motivation for proper jobs

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 Terminal Test- March 2018

8. A general statement or understanding which provides guidelines for decision-making to H.R.

managers in respect of various H.R. functions and activities is known as ____________?
a) H.R. Vision statement b) H.R. Philosophy c) H.R. Mission statement d) H.R. Policy
9. First step of Human Resource development in any organization is
a) Determining development approaches b) assessing needs for development
c) identifying capabilities d)formulate HR plans
10. Second step of HR development process in any organization is
a) Identifying capabilities b)formulate HR plans
c)determining development approaches d)assessing needs for development
11. Process of improving ability of employees regarding handling of assignments is classified as
a) workforce staffing b) career identification c) development d)career planning
12. Promotion are made available from within and competitive advantages based on human
resources are focuses of
a)regression planning b)aggressive planning c)development d)training
13.Tools a company uses to manage employees are?
a)HR Tools b)HR Practices c)HR challenges d)HR Department
14.Who are the individuals responsible for supervising and directing a group of employees to
perform tasks (that are directly related to the creation and delivery of a company’s products or
services)?
a)BOSS b)Line Manager c)Assembly Line d)HR Manager
15. Support function that designs and implements company policies for managing employees
a)Work Design b)HR Manager c)HR Department d)Organizational Culture
16.Ensuring Employees have the necessary knowledge, skills, abilities and other talents to
achieve work objectives falls under which of the following categories
a)Work design and Workforce planning
b)Managing Employee competencies
c) Managing employee attitude and behavior
d) Compensation and incentives
17. Perceived obligations employees believe they owe their company and the company owes them
a)Psychological Contract b)Interaction Justice c)Distributive Justice d)Procedural Justice
18.HRD dimension which is measured with help of development of questionnaire is named as
a)HRD culture b)Business linkage score c)HRD competence score d)HRD system maturity score
19. In traditional focus, providing opportunities for learning is part of
a)training and development b)performance appraisal
c)recruiting and placement d)human resource planning
20.In career development focus, information about individual interests and preferences is a part
of
a) training and development b)performance appraisal
c) recruiting and placement d)human resource planning
21.In career development, providing support in employee's development plans is a/an
a) individual role b)managerial role c)employer role d)line manager's role
22.'Managing tasks effectively' comes under
a)personal competencies b)interpersonal competencies c)business management d)Both A and
23.Analyzing and identifying specific skills, needed for specific job is called
a)need analysis competency model b)competency model c)task analysis d)Both A and C
24.By which act does the government check restrictive trade
(a) Industrial Policy Act 1991 (b) FEMA (c) Industrial Policy Act 1956 (d) MRTP

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 Terminal Test- March 2018

25.Usage of internet for training employees of an organization is classified as

a)compression training b)e-learning c)outsource learning d)supported learning
26. Most flexible type of training in which employees are trained while performing tasks and
responsibilities associated with job is classified as
a) informal training b) formal training c) on job training d) off job training
27.A company's HR department can create an advisory relationship through
a)line authority b)staff authority c)hiring authority d)all of above
28.Following factor is not involved in communication to employees
a)interviewing b)disciplining c)counseling d)compensating
29. Most of time manager of Human Resource department is
a) line manager b) staff manager c) none of above d) both (a) and (b)
30. Concept of four level training evaluation (reaction, learning, behavior and results) is given by
a) Donald Kirkpatrick b) Robert Mathis c) John d) none of above

Q 2) Write short notes on any TWO of the following: (2 x 5)

1. Evolution of HRD
2. HRD vs. HRM
3. Role of HRD
4. HRD Policy in India
5. Impact of competency mapping in Training and Development

Q 3) Answer any FOUR out of the following questions: (4 x 10)

1. Define the concept of Human Resource Development. Explain the major functions of HRD.
2. Explain the concept of Competency Mapping and also explain the basic competencies at
Workplace.
3. Discuss the concept of Need Analysis. Also explain the various levels of Need Analysis
4. Discuss the concept of Management Development. Also discuss the importance of
Management education
5. Explain the nature and importance of Interpersonal Skills.
6. Explain the concept of Performance Management.
7. Explain the process of HRD

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