PRODUCTBRIEF

SM
AT&T Voice DNA BENEFITS
A Network-Hosted VoIP Solution • Mobile employees can be more
responsive by listening to
voicemail from the web

AT&T Voice DNASM: A Complete IP Calling Plans to Meet Your • Remote workers can even
Communications Solution For Your Business Communications Needs utilize the full benefit of
AT&T Voice DNASM service is a network-based AT&T IP Flexible Reach is a managed Voice AT&T Voice DNASM
communications solution that utilizes AT&T’s over IP communication solution that supports • Management enhances
industry leading global Internet Protocol inbound and outbound calling on your data productivity with Find
(IP) network to deliver enhanced network giving you unlimited on-net, unlimited Me/Follow Me
communication tools. local and unlimited long-distance calling plus
• End users can reach out
competitive international reach for all your U.S.
AT&T Voice DNASM is a cutting-edge fully instantly without having to make
sites. With AT&T you gain the efficiency and a conference call reservation
hosted VoIP solution that includes advanced
economic benefits of network convergence
features, various calling plans, and a full suite
for your organization. ORGANIZATIONAL BENEFITS
of management services and tools that help
• Utilize Find Me/Follow Me so
ensure that you provide the best overall Convenience and Control for customers call just one number
service to your customers, your employees
Administrators and Employees to reach employees
and your partners.
The administrator web portal is intuitive
• Unite locations with a simple to
and user friendly, providing centralized
Benefits Across Your Business manage, voice/data network
administration across your organization for
• Enhance business productivity through
MACDs, disconnect activity, reporting and • Adjust to your evolving needs by
advanced features including VIP routing, using a scalable service
management capabilities.
conferencing, click to call and remote
worker/mobility support. The personal web portal gives your employees • Aid in security/disaster planning
with our hosted solution
• Centralize control of communications the ability to manage their calls and features
across your entire organization including through an easy to use interface that is • Enable just one carrier to meet
branch and home office sites, allowing you accessible from an office computer and your local, long distance and
remotely via the Internet. Once logged in, data services needs
to easily add sites, users and features.
they can check call logs, listen to voice mail • Decrease administrator MACD’s,
• Improve return on your investment through messages and manage call settings. end-users handle minimal
savings on capital expense for PBXs and
configuration
key systems and through reduced costs
associated with moves, adds, changes and • Reduce operating expenses thru
deletes (MACDs). decreased administrator moves,
adds and changes
AT&T Voice DNASM Diagram
Off-Net PSAP
Sites AT&T Remote Worker
Toll Free 911
Service Local & LD via
ILEC Broadband
PSTN or DSL
AT&T 4E NGBE
Network or BE
Local Service AT&T
CCE
AT&T Global MPLS Network

BE BE Global Client
Local & LD via Support Center
MIS/PNT
Local & LD via Voice Mail
MIS/PNT Server
SIP Phones Voice DNA
Branch Office Server
SIP Phones
Corporate Site CCE = Call Control Element
NGBE = Network Gateway Border Element
BE = Border Element
Product Brief - AT&T Voice DNASM ______________________________________________________________________________________________________________ 2

Feature Packages to Enhance Your Employees’ Communications

STANDARD PACKAGE (No Personal Web Site)
• Abbreviated dial plans • Caller ID Blocking • Executive Busy Override
• Audible Call Forward • Caller ID Presentation • External Transfer
• Auto Callback Busy • Caller Name and Number Presentation • Fax machines utilizing G.711 Fax protocol
• Call Forward – Busy and No Answer • Call Restriction • Last Number Redial
• Call Hold • Custom 911 Routing • Music on Hold
• Call Reason Display • Dial 0 for Company Operator • Station to Station Dialing
• Call Transfer – Blind and Consultative • DID (Direct Inward Dialing) • Three-way Conferencing
• Call Waiting – Block/Unblock • DOD (Direct Outward)

ENHANCED PACKAGE (Includes Personal Web Site) – Standard Package plus

Personal Web Site Features:
• Alternate Name Search • Locate Me (Find Me/Follow Me) - Selective Call Forwarding
• Call Forking - Call Forward – Busy, No Answer, Variable - Selective Call Rejection
• Call Logs - Call Treatments - Simultaneous Ring
• Click to Call - Caller Categories (Groups) • Missed Call Notification
• Directory/Contacts - No Answer Ring Timers • My Profile
- Selective Call Acceptance • Speed Dialing Corporate and Personal
Phone Features:
• Bridged Line Appearance • Call Pickup, Directed, Group • Intercom Calling
• Call Forwarding – Unconditional • Click to Call LCD • Last Call Return
• Call Park • Distinctive Ringing • Multiple Line Appearances – Single
• Do Not Disturb and Multiple Extensions

Common Capabilities:
• Account Codes – Mandatory and Optional • Call Groups • Hunt Groups

PREMIUM PACKAGE (Includes Personal Web Site) – Enhanced Package plus

• Outlook Integration • Switch Phone • Voicemail (Unified Messaging, Message
Waiting Light, Zero Out Option)

OPTIONAL FEATURES – (Can be ordered with Enhanced and Premium Packages)

• Auto Attendant • Call Distribution Module • Soft Phone
• Audio conferencing (up to 10 users) Per Seat

Local Service Features

• Blocking Options • LNP (Local Number Portability) • Out of Area Telephone Number Provisioning
• Caller ID w/Name • N11 (Secondary Exchange)
• Directory Assistance (411, 00, NPA 555-1212) • Network Hunting • Station-to-Station
• Directory Listing • Operator Services • 911/E911 Service
• Inbound and Outbound Calling (DID/DOD) • Originating 8YY

AT&T Networking Options Remote Worker/Remote Site Capabilities phone is physically located. These Virtual
AT&T’s IP MPLS network provides the Use your AT&T Voice DNASM service with Telephone Numbers (VTNs) separate the
foundation for convergence and for seamless our Remote Worker/Remote Site Option. phone number from its geographic location.
communications across your organization. Employees can work productively whether
To support your connectivity and bandwidth they are at home, in a meeting room, at your Extraordinary Support
needs for AT&T Voice DNASM, access is available customer’s location, in a hotel room or at the You're not alone. Upon installation, the AT&T
through AT&T Managed Internet Service (MIS) airport. Remote Worker/Remote Site utilizes a Voice DNASM service includes a 30 day service
or AT&T Network based VPN, an MPLS Private single broadband connection such as AT&T confirmation period. During those 30 days,
Network Transport (MPLS PNT) Service. In provided DSL. you will receive extra care to help you and
addition, by utilizing Class of Service with 25 your staff to understand how to maximize all
different profiles, you can optimize your voice VTNs the features and benefits that come with
and data application performance. You can have telephone numbers in a your new VoIP solution.
desired area code regardless of where the Note: AT&T Voice DNASM is only available where
E911 services can be provided.

For more information contact your AT&T Representative or visit us at www.att.com/voicedna.

03/04/08 AB-0320-06
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