1. A typical title for a Project Manager in a weak matrix structure is: Project Coordinator Project Manager Project Leader Program Manager 2. Which of the following statements is NOT true about a product lifecycle? It starts with conception of = new product and ends with its withdrawal A product can spawn a single project in its life The five stages of each product lifecycle are product develooment, introduction, growth, maturity, and dectine It focuses on managing the properties of 2 product from a company’s business point of view 3. A Project Sponsor appointed a Project Manager to a new project and asked him to get started immediately, even before the charter got approved. What should the Project Manager do? Push to create and spprove the cherter Start with the team ramp-up and planning Ask some other Project Menager to take over the project Start the critical activities4. Which of the following is the MOST appropriate statement to describe a Project Management Office? It is the center of excellence for project menagement in en orgsnizetion Iisa group of people working on project management activities for a project PMO provides administrative support to Project Managers in an organizetion tt is council thet includes all the Project Menagers in an organization 5. A manager who manages a collection of projects grouped together to facilitate effective management to meet strategic business objectives is called a: Program Manager Portfolio Manager Project Manager Stakeholder 6. A project sponsor is studying the project contract and going through the narrative description of products and services to be supplied under contract. The project sponsor is also meeting key stakeholders and subject matter experts to evaluate whether the project is worth the required investment. Which of the following documents would be created as an output in the process? Project Statement of Work Project Charter Project Management Plan, Organizational Process Assets7. AS a Project Manager for a pharmaceutical project, you are in the process of stakeholder analysis. You have identified both internal and external stakeholders. Which of the following will be least useful for determining how to engage them? Using the influence/impact matrix Correctly identifying the internal and external stakeholders Determining and agreeing on the responsibilities of the internal and external stakeholders Giving the stekenolders extra incentives to win them over to your side 8. Which of the following is NOT true about the initiating process group? Large projects may divide the projects into phases The project teem members are committed Initial scone end financial resources are committed Internal and external stakeholders are identified 9. A project team is working on initiating a project. Which of the following options is NOT true about this situation? The sponsor is developing the project charter The Project Manager is developing the project charter ‘The Project manager is participating in the development of the project charter The sponsor and the Project Manager together are developing the project charter10. Harry has been assigned the flyover construction project, and he is in the process of initiating the project. In order to meet the customer's project expectations based on the business and compliance requirements, which of the following should Harry define FIRST? Key deliverables Project schedule Project Statement of Work Product statement of work M1. Jenny is the Project Manager and is currently in the initiating process group. She understands that it is critical for project success to identify stakeholders early in the project. Therefore, she is in the process “identify stakeholders.“ Of the following, which INPUT may not be required? Procurement documents Project Charter Expert Judgment Enterprise environmental factors 12. One phase is planned at any given time, and the planning for the next is carried out as work progresses on the current phase and deliverables. Which of the following correctly defines the above text? Overlapping relationshio Sequential relationship, Multi-phase relationship \terative relationship13. Which of the following statements is TRUE regarding the initiating process group? Risk is lowest curing the Initiating process eroup The project has the highest probability of project success during the Initiating process group ‘The Project Manager and team are elvays identified es part of the Initiating process grous Initisting process group includes the develop project charter and identify stakeholders process 14. Which of the following is NOT true about the project charter? It provides the Project Manager the authority to assign organization resources It formally authorizes the project It details the business justification of the project It states what the project is, what the project will deliver, and how all the processes will be managed 15. You work as a Project Manager at the mobile phone chipset manufacturer. As predicted by Moore's law, each year your company introduces new models of mobile phone chipsets which are faster and more powerful than their predecessors. Mobile phone chipsets that are obsolete or do not sell are quickly retired from production. The chipsets’ lifecycle begins in R and D, extends to manufacturing, and finally ends with phase out. This cycle is often referred to as: Product lifecycle Project lifecycle Feedback loop Product development16. Project management is the application of knowledge, skills, tools, and techniques to manage activities to meet the project requirements. Which of the following is NOT true about managing a project? It involves identifying requirements It involves addressing the various needs, concerns, and exoectations of the stakeholders as the project is planned and carried out It involves balancing the competing project constraints such as scope, auality, schedule, budget resources, and risk The specific project will not influence the constraints on which the Project Manager needs to focus 17. A Project Manager has defined the key deliverables of the project based ‘on the business and compliance requirements and is now identifying and documenting high-level risks, assumptions, and constraints based on current environment, historical data, and/or expert judgment to identify project limitations and propose an implementation approach. Which process group is the Project Manager in? Initiating Planning Executing Closing18. A\ll of the following are functions of the project management office EXCEPT: Monitoring compliance with project management standards policies, procedures, and templates via project audits Coaching, mentoring, training, end oversight Managing shared resources across all projects administered by PMO. Identifying and developing the organization's methodology, administrative practices, and rules 19. Which of the following statements is true? Cost and staffing levels are high et the start ‘The ability to influence the final characteristics of the product without impacting the cost is highest at the start Uncertainty is the least at the start of the project Stakeholder influences increase over the life of the project 20. Your development team is waiting for the design team to finish its work Asa Project Manager, you have decided to use this approach to reduce uncertainty in the project. Which of the following relationship does this describe? Iterative relationship Sequential relationship (Overlapping relationship, Common relationship21. Which of the following is NOT TRUE for stakeholders? Stakeholders can be customers, sponsors, and the performing organization Stekeholders cannot exert influence over the project, its deliverables, or team members stekeholder identificetion is a continuous process A project can be perceived as having both positive and negative results by the stakeholders 22. You are developing the project charter for the new project assigned to you. Which of the following is NOT a part of the enterprise environmental factors? Lessons learned from previous projects Work authorizetion system Government and inclustry standards that affect your project Knowledge of which departments in your company typically work on projects 23. You are being hired to manage a highway construction project for a contractor working for XYZ. The sponsor is a project officer who works for the XYZ municipal government. You have three separate teams working all three shifts with a separate manager for each team. Each team has members from two different unions, and each union has its own. representative. Who is the BEST person to approve the project charter? Project Manager Union representatives Project Officer wha works for XYZ ‘Team Managers24. Two members of a team are disagreeing about the right electric parameters for testing a newly designed chipset. Who is in the best position to help resolve this issue? Project Manager Project Sponsor Functional Manager ‘Customer 25. A Project Manager is identifying relevant enterprise and environmental factors in a project. Which of the following is NOT a valid example? (Orgenizational culture and processes Stakeholder risk tolerances Employee performance review records Historical lessons learned knowledge base 26. A hospital is installing e new management system to computerize the hospital functions. For this purpose, representatives from several departments are selected to create a task force assigned to implement the project. This organization structure is called: Functional Organization Projectized Organizetion Composite Orgenizetion Balanced Matrix Orgenization27. As a Project Manager, you are in the process of establishing the total scope of the effort in the project to define project objectives. For this purpose, you include relevant stakeholders and explore all the aspects of scope, cost, time, risk quality, etc. Which process group of the project are you currently in? Initiation Planning Execution Monitor and Control 28. Project Manager John and his team have finished creating the Work Breakdown Structure (WBS) and Work Breakdown Structure dictionary. Then, he prepares a detailed and itemized documentation of all of the schedule activities that are part of the project. What should he do NEXT? Create Network Diagram for the project Determine quality standards, processes, and metrics Determine high-level project assumptions and constraints Conduct project progress meeting 29. A Project Manager is working on planning a project that requires review and oversight for a number of technically complex tasks. Who should identify the specific resources for performing the reviews? The Project Manager The Project Sponsor Functional Managers Customer30. A key responsibility of the Project Manager is to ensure the proper assimilation of the project management processes and coordinate the process phases through the project management cycle. The Project Manager also has to ensure that all areas of the project come together to successfully deliver the project. This involves balancing the basic aspects of scope, cost, and schedule in addition to managing quality, communication, customer satisfaction, etc. The role of the Project Manager can be best described as: Integrator Leader Communicator Differentiator 31. A key stakeholder from the quality department wants to know more on how the process tailoring was done by the project team. Additionally, the stakeholder would like to know the rationale for selecting processes, their implementation level details, and how they will be used to manage the intercependencies. Which document should the Project Manager refer the stakeholder to? Project Statement of work Project Scope Statement Project Management Plan Work performance information32. A Project Manager has invited key stakeholders and team members for the first meeting of the project. The agenda of the meeting is to announce the start of the project, outline the project goals and objectives, as well as. communicate the project success criteria. The Project Manager also plans to discuss the individual roles and responsibilities, along with the commitment of the stakeholders. What is this activity called? Project sign off meeting Charter closure meeting Project launch meeting Project kick-off meeting 33. You are a Project Manager of a highly visible and critical project in your company. This project was initiated with much fanfare, and you have some of the best technical experts as a part of the project team. You are in the process planning and detailing the scope of the project when you hear the project is being terminated. What could be the MOST likely cause? ‘The senior management didn't approve the project charter ‘The project team didnt have required technical expertise ‘The project sponsor failed to support the project ‘The project contract was not signed off by the customer34. You are working on a project to build a hybrid car which would run on both diesel and electricity. This car would have a 1000 cc engine and work ‘on a regenerative braking system. It should be able to seat four passengers including a driver and comply with Euro 4 emission norms. In which of the following documents should this information be captured? Product Scope Project Scope Scope baseline Requirements Management Plan 35. A Project Manager is in the process of documenting and defining a stakeholder's needs to meet project objectives. What is the output of this process? Stakeholder Register Stakeholder Mansgement Strategy Requirements Documentation Issue Log36. You have taken over as a Project Manager of a complex and technically challenging project. To add to the problems, your team is from diverse cultures and lacks bonding. You want the team to participate and take ownership of the project activities, as well as understand the “big picture of the project.” Which of the following activities would be most helpful? Use colocation to heln team bond better which in turn would maximize productivity Create Work Breakdown Structure (WBS) Develop Responsibility Assignment Matrix to describe roles and responsibilities of every team member Conduct knoviledge sessions where each member appraise the team about his culture 37. You are a Project Manager working on a critical project. You track the project schedule closely. While going through the critical path, you realize that the project is showing negative float. What is your BEST response to the situation? Use @ schedule compression technique Reduce the number of resources from the project Reduce the number of noncritical activities in the project Revisit the risks and do @ risk analysis of the project38. A Project Manager is in the process of analyzing activity sequences, durations, resources requirements, and schedule constraints to create an approved project schedule. What should the Project Manager do NEXT? Determine Resource Requirement for each activity in the project Use techniques like Critical Path method and what-if Analysis to calculate optimum duration of the project Use this approved schedule duration as a baseline and start tracking the project Create @ Network diagram of the project using one of the diagramming methods 39. As a Project Manager you are estimating the duration of your project activities using PERT technique (Program Evaluation and Review technique). For a particular project activity, your optimistic estimate is 41 days, pessimistic estimate is 89 days, and most Likely estimate is 60 days. What would be the expected duration and range of the estimate for this activity? 6167 +/-8.00 3127 +/-8.00 6167 +/-3.00 3127 +/-30040. A project activity has the following values for the earliest and latest it can start and the earliest and latest it can be completed. An activity’s Late Start (LS) is 5/day and Late Finish is (LF) 10/day. Similarly Early Start (ES) is 3/day and Early finish (EF) is 8/day, What is the float of this activity? O days 4 aays 2deys “3 deys 41. An activity cannot be started until the predecessor also starts. This is an example of: Finish-to-Stert Finish-to-Finish Start-to-Start Start-to-Finish 42. A Project Manager understands the information needs of important stakeholders and documents how they would be met. Which document is being prepared? Stakeholder resister Stakeholder management plen Human resources management plan Communications management plan43. You are managing a project which would provide e-learning solutions to your customer. The requirements of this project are not clearly defined in the beginning, and there would be modifications based on customer feedback as the project evolves. You decide to plan as much as you can and begin to create work while continuing the planning. Which of the following techniques would be the most helpful while defi project? Relling Wave Planning Templates Extreme Progremming Just in Time 44, The optimistic time estimate for an activity is 11 days, pessimistic is 25 days, and most likely is 15 days. What is the expected time for this activity? 16 days 18 days 2 deys 18 deys 45. A Project Manager wants to determine the variance for an activity estimate using a three-point estimate with the following data. Pessimistic=14, Optimistic=2, and Realistic=5. What is the variance? Not enough information46. Which of the following statements about critical path is TRUE? It is the shortest path from start to finish All the activities on the criticel path do not have any float A project will have only one critical path 4 critical path tekes into consideration logics! as well as resource dependencies 47. You are a Project Manager in the early phase of estimating the cost of the project. You use the analogous method of estimating and have come up with the rough order of magnitude. While presenting it to your sponsor and stakeholders, one of the stakeholders asks if you have also done lifecycle costing for the project. What is your BEST response? Project Cast estimating is primarily concerned with cost of the resaurces needed to complete the project and needn't consider any other costs Since it is the initial stage of the project, cost details required for lifecycle costing of the project are not available and hence itis not relevant Lifecycle costing provides the lowest long-term cost of ownership and should be used as & management decision tool, in case of alternatives Lifecycle costing should be done by the Project Sponsor as it impacts long-term business decisions48. As a Project Manager, you are working with your team to explore alternatives to decrease project cost without compromising on performance or scope of the project. Which of the following techniques are you most probably using? Benchmarking Reverse Engineering Process Analysis Value Analysis 49. Which of the following is a tool and technique for the Determine budget process? Monte Carlo analysis Delphi technique Funding Limit Reconciliation Parametric estimation 50. Which of the following are the MOST important to derive the total funding requirements and periodic funding requirements of the project? Management Reserve and Contingency Reserve Cost Baseline and Management Reserve Funding Limit Reconciliation Project Budget and Contingency Reserve51. As a Project Manager for the project in the planning stage, you have derived the cost estimate by estimating the cost of individual work packages. It is summarized to higher levels for reporting and tracking. What would be the range of estimate from the actual? -50 percent to +100 percent -50 percent to +50 percent “10 percent to +25 percent -B percent to “0 percent 52. You are a Project Manager planning to launch a new product in the market. For this purpose, you are analyzing the existing products in the market to understand their best practices. You also compare industry standards for performance metrics including cost, cycle time, productivity, and quality to come up with your own product metrics. Which of the following activities are you doing? Cost Benefit Analysis \Velue Engineering Benchmarking Process Analysis,53. A Project Manager has derived quality metrics along with tolerance limits for his project. Which part of the quality management knowledge area is the Project Manager in? Plan Quality Management Perform Quality Assurance Perform Quality Control Define Scope 54, Project Manager John wants to capture the details of activities he would be doing to enhance the value of the process, including their inputs, outputs, and interfaces with other processes. Which of the following documents would be MOST helpful? Project Management Plan quality Management Plan, Process Improvement Pian Product Management Flan 55. In order to determine the target fuel efficiency for a hybrid car being designed, a Project Manager is looking at published statistics for similar models in the industry. The technique being used is called: Brainstorming Benchmarking Statistical sampling Design of Experiments56. Which of the following would NOT be part of cost of conformance? Prevention cost Appraisal cost Internal failure cost Cost of training 57. A Project Manager is planning a project, and he is creating a plan to describe how human resource requirements in the project would be met. He is using a bar chart tool called a Resource Histogram for charting this requirement. However, he notices that some of the individual bars in the Resource Histogram extend beyond the maximum allowed hours. What should the Project Manager do to correct it? Reduce Scope Extend Working Hours Resource Leveling schedule Compression 58. According to Maslow’s Hierarchy of needs, what comes HIGHEST on the pyramid? Social Safety Physiological Hygiene Factors59. A pharmaceutical company wants to launch a new over-the-counter medication for flu in the U.S. The Project Manager is identifying project communication constraints. Which of the following is NOT a valid constraint? The company should get an FOA approval before producing or selling the medicine ‘The key person responsible for communicating the information on the project may nat be available through the entire project ‘The milestone meeting should be attended by all the maior key stakeholders ‘The project has teams working in eiferent geographical locations and time shifts 60. You are a Project Manager in a financial firm with multinational dealings. You feel the financial meltdown in one of the client's countries could affect your project adversely, and you want to hedge your risks. Although the probability of occurrence of the event is low, you are advised to play it safe. In terms of risk attitude, your organization could BEST be described as: Risk Seeker Risk averse Risk Neutral Risk Mitigator 61. Which of the following is NOT a tool used in the perform qualitative risk analysis process? Probability and Impact Matrix Risk Pronttization Monte Carlo Simulation Root cause identification62. Which of the following is an example of Lead? Pillars for 2 structure can be started 7 days ofter the foundation to allow for curing Test leb preparation can stert 5 deys before @ product is made aveilable for test Both test planning and product development can start simultaneously after the design is, finalized Crash tests cannot be carried out until ¢ working final model is made available 63. The estimating technique that uses the statistical relationship between the historical data and other variables to calculate an estimate for an activity is called: Analogous Estimating Parametric Estimating Three Point Estimating Monte Carlo technique 64. In which form of contract will the cost risk lie with the seller? cor Tend M cea Fe65, While responding to a procurement request, the seller outlined the detailed technical solution, provided a handful of past customer references, and also made a detailed commercial offer. Which procurement document would the seller mast likely respond to? Request for Quotation Request for Proposal Invitation for Bid Bidder conference invitation 66. You are in the process of implementing approved changes, corrective actions, preventive action, and defect repairs in the project. In which of the following process groups are you in? Initiation Planning Execution Monitor and Control 67. You are a finance specialist who has been assigned to an organization- wide project in a strong matrix structure. The Project Manager requests you to work on a report, which you feel is unnecessary. You have tried to reason with the Project Manager about this, but the Project Manager insists it is required. What should you do? Escalate to your functional Manager Provide the report Set up 2 meeting with the Project Manager to discuss the issue Ignore the request and work on other important tasks.68. A Project Manager realizes that a lot of time and effort are spent by his team in capturing the data during product testing. Which is the best option to address the issue? Stop capturing the date as it doesn’t edd any value to the project activity Allocate a time at the end of the day to update all the data together Ask for an additional resource to capture project data Automate the data capturing process 69. A Project Manager is facing many serious issues in his project to create an application for a hospital management system. The project's final deliverable is scheduled for two weeks from now. It needs to fulfill compliance with mandatory government health standards. In addition to that there are some changes required to improve performance which the Project Manager feels will make the customer happy. Amidst all of this, a senior test engineer asks the Project Manager for a long leave. Which is the most critical issue the Project Manager needs to address FIRST? Ensure the product is complient to government health standards Find a replacement for the senior tester and ensure he completes knowledge transfer before leaving Complete chenge control process to incorporate changes to enhance performance Notify the customer about probable delay in the final deliverable to avoid surprise later70. You are a Project Manager taking over a project midway. It is in the execution phase. You would like to know more about project deliverables, work required to complete those deliverables, project constraints, assumptions, etc, Which of the following documents would be MOST useful? Work Breakdown Structure (WBS) Requirements Documentation Activity List Project Scope Statement 71. Which of the following is an output of the Direct and Manage project work process? Project Charter updetes Work performance information Approved change requests Change requests 72. A project is relying on a contractor to deliver a component. The contractor informs the Project Manager about the likelihood of a 3-week delay in the delivery date. What should the Project Manager do? meet with the teem to discuss the issue Escalate the matter to the senior management of the contractor 2s per the escslation metrix Issue @ formal show-cause notice asking why the contract should not be submitted Inform the senior management and the customer about the possibility of delay to the overall project due to the delayed component73. You are managing an e-banking solution project when the Vice- President of the company calls you to discuss an opportunity to manage a critical company project which can boost your career and professional experience. Your e-banking solution project is due to complete in 3 weeks. What is your best response to the Vice-President? ‘You would surely like to manage both the projects together as the latter is 2 critical project for the compeny ‘You would use @ compression techniave to finish your current project faster and then take up this new project since the new project is more critical to the orgenization, you could take this project immediately and your earlier project can be meneged by someone else. It's coming to 4 close anyway. ‘The project shoule first develop an enproved project charter which would formally initiate the project 74, You are managing a large project team that has some new members joining. You would like to take the entire team through the project schedule and update them on where the project stands with respect to the original plan. Which of the following charts would be most helpful for this purpose? Gantt Chart Milestone Chart Work Breakdown structure Schedule Baseline75. An infrastructure company had an option of bidding for a toll highway project, with an NPV of $5 million, but they opted for bidding for a power plant project with an NPV of $6 million. $5 million represents the for the company. Opportunity cost Depreciation Sunk Costs Internal Rate of Return 76. You are a Project Manager for an IT company in the final phases of project execution. Your project status is well within the budget and you are almost a week ahead of your schedule. During the final testing phase of the project, you realize that the performance of the product can be increased by almost 20% of the expected value by doing minor code changes in two. modules. This change would require an additional 2 days of work. What should you do NEXT? Analyze the various cltematives and do a deteiled impact analysis before proceeding with the change Update the change management form and send it to change control board for consideration Discuss the change and impact with the customer and sexk his approval Ignore the change as it is gold plating and should be avoided77. A Project Manager is going through the defect report reviewing the bugs reported during the testing cycle of a software project. The report has information on the severity of the bugs, origin of the bugs, and possible resolutions, along with the owner and reporter of the bugs. The Project Manager wants to prioritize the bug fixing activities by evaluating the three most frequent reasons for the defects. Which of the following tools should the Project Manager use? Control chart Fishbone diagram Scatter diagram Pareto chart 78. A team is complaining that every quality audit invariably audits its module, but other modules are not audited at the same frequency. What is the best explanation that can be provided? A module gets audited more frequently because it has maximum issues A module may get audited more because itis the most critical Modules to be audited are picked up based on the quality management plan Next time, make sure thet all modules get aucited at the same frequency,79. You are managing a critical project with frequent changes in requirements. You are in the testing phase of the project, and the customer has requested an additional new feature. You have assessed the impact of the change on the triple constraints with your team. What should be your NEXT step? Reise = chenge request form and send it for approval to the chenge control boarc Look for alternative options including schedule compression techniques like crashing and test tracking Analyze the impact of the change on project quality objectives end quality planning Undate the project management plans and other project documents including project baselines 80. The method of examining work or a product to determine whether it conforms to documented standards is called Inspection Statistical Sempling Auait Verification 81. What is the best time to engage in team building activities? In the beginning of the project At the end of the project ‘Throughout the project In the beginning for some projects and in the end for others82, You are managing one of the most technically challenging and complex projects for your company. In the beginning of the project, there used to be heated arguments on the team regarding the best approach to solving a problem. However, the project is well into the execution stage and the team has finished designing the architecture of the product. They seem to have developed a good understanding of the system. What is the most appropriate way to handle project conflicts at this stage? You should continue to determine the best solution and ask the team to implement it ‘You should let the team explore the best alternatives amongst themselves while you facilitate and support them, You shoul invite ideas fram everyane in the team to arrive at the best solution ‘You should make a decision based on consensus from majority of the teem 83. Your software project is in the critical system testing stage when two of the senior members of the team come to you with a conflict on usage of the simulation software during testing. One senior member claims that the other person keeps the software engaged for almost all the working hours of the project. You decide to change their working schedules so that they no longer overlap. Which of the following techniques for conflict resolution are you using? Compromising Collaborating Forcing smecthing84. As a Project Manager you decide to create an issue log which captures issue description, owner, and the target date for issue closure. All of the following are common examples of issues in the project EXCEPT: Differences in Opinion Probable delay in the next delivery Pending Root cause Analysis, Delay in receiving feedback from the customer 85. A Project Manager is working on shortlisting, interviewing, and selecting candidates for the open positions within a project as per the job descriptions. Which process group is being worked on here? Planning Initisting Controlling executing 86. A Project Manager likes to involve the project team in the decision- making process. Whenever there are issues which require urgent decisions, the Project Manager calls the team to work out a solution together. This approach is: Correct because it helps to get team buy- in and its commitment to the change Correct as brainstorming technique helps to bring out creative ideas to salve the problem, Incorrect as lot of time and effort of the project team are spent on decisions which could be, singularly made by the Project Manager Incorrect 2s nat all the solutions coming of 2 brainstarming session can be implemented, resulting in disappointment in the team87. A Project Manager working in a matrix project environment feels there is some discontent in the team members related to their dual reporting and the role of Project Manager on the project. The Project Manager wants to communicate with the team to clarify their doubts. What is the BEST form of communication for addressing this problem ? Formal Written mail Informal chat with the teem Face-to-face-meeting Informal written mail 88. A Project Manager in an information technology project is discussing a complex algorithm with a new team member. After a long and thorough verbal discussion, the Project Manager asks if the team member understood the algorithm and can put it in the document. The team member implies that he has understood. However, when the Project Manager goes through the document, he realizes that the member didn’t understand what was said thus resulting in an inefficient use of time and effort. Who is responsible for this loss of time, and how could it have been avoided? Project Manager, he shouldn't have given the complex essignment to a new tesm member ‘Team Member, since he implied he understeod the discussion and didn't esk his doubts immediately Project Manager, he shoule! have elso helped the team member in preparing and reviewing the document Project Manager. since it is his responsibility to ensure his message is clear and concise end confirm that the team member truly understands the message89. You are managing a project with project teams in different geographical locations, There are approximately 25 team members in 3 different locations each being led by a team lead. Additionally, there are 3 members from a supporting group that are working part-time on the project. How many communication channels are possible in your project? 496 222 424 32 90. A Project Manager is documenting the normal process for escalating the issues on a project. Which document usually contains this information? Risk management plan Stakeholder menagement plan Project Communication management plan Quality management plan91. A key stakeholder of the project is contacted for a requirements document approval but shows no interest. The Project Manager decides to have a friendly, informal discussion with the stakeholder to understand the reason for his lack of interest. During the conversation, the stakeholder expresses his displeasure that two of his key suggestions were not addressed on the project and feels as though his approval or feedback doesn't really matter since the main requirements are not being captured. What is the best option for the Project Manager in this case? ‘Aatee with stakeholder and doesn’t take his approval on requirements. Remove his name from the list of stakeholders and avoid communicating with him further on project status Incorporate the requirements of the stakeholder and then take his approval ‘Talk to your Project Sponsor about the issue and take his approval before taking any further action Explain to the stakeholder that although his suggestions were appreciated, it is not possible to address all of them in this release due to proiect constraints. You will revisit them at the next hese. 92. A key stakeholder expresses his concern over lack of project visibility and progress and says that project status reports received lack information relevant to the stakeholder's department. How should the Project Manager respond? Review the Project Communication Management Plan to deteimine the stakeholder's needs Relook at the Manage Communications process to identify the gaps Raise @ change request to address the stakeholcer's feedback Relook at the Control Communications process to understand the problem93. A Project Manager in an e-learning project is using free downloadable tutorials via the Internet to reach out to large audiences. This communication method is called: Interactive Communication Pull Communication Push Communication Personal communication 94. In one of the project status meetings, two senior team members get into an argument regarding the introduction of a new tool to automate time sheet filling. Which of the following would provide you maximum insight on the conversation? ‘The content enc timing of the conversation ‘The content enc timing of the conversation and the communicetion technology used ‘Body Language and the words in the conversation Body language and voice modulation including pitch and tone95. A CEO from his Paris office wishes to communicate with the technical officer in China. What is the correct procedure to communicate? The CEO will decode the message from French to Chinese, the technical staff will encode it from Chinese to French ‘The CEO will encode the message from Chinese to French; the technical staff will decode it from. French to Chinese The CEO will decode the message from French to Chinese, the technical staff will encode it from Chinese to French ‘The CEO will encode the message from French to Chinese; the technical staff will decode it from. Chinese to French 96. As a Project Manager you are worried about the continuous bad performance of one of your team members. You have spoken to him over coffee, but there seems to be no improvement. What is the MOST suitable way to communicate your dissatisfaction to the concerned team member? Informal verbal Formal Verbel Formal written Informal written 97. Which of the following is NOT an input to the process Manage stakeholder engagements? Stakeholder Management Plan Communication Management Plan Change Log Issue Log98. Which of the tollowing 1s the output of the process manage stakeholder engagements? Issue Log Stakeholder Management Plen ‘Communication Management Plan Stakeholder Register 99. A Project Manager shares project performance through status reports via email to all the stakeholders of the project. Which of the following techniques is he using? Kick-off meeting Pull Communication Push Communication ‘Communication model 100. As a Project Manager, you need to estimate the regression testing for your product. You would like to do 5 full testing cycles. Each cycle is estimated to take 4 days. What is your estimated duration for the testing activity? 25 deys 18 10 22 days 18 days 22 to 2d days101. Which of the following needs is at the lowest level of Maslow’s hierarchy? Self actuslization Esteem Social Safety 102. A project team is working on constantly reviewing and making sure that the right processes are being followed. Which process will the team use? Perform Quality Assurance Control Quality Plan Quality Management Quality Metrics 103. A Project Manager working on a construction project identifies the risk of a heavy storm in the coming months that might affect the construction activity. However, there is no reliable information on the weather forecast or the severity of the storm. In this case, what is the BEST that the Project Manager can do? Capture the risk in the Risk Register Ignore the risk as nothing cen be done to avoid it Actively accent the risk and allocate time and cost reserve in contingency fund Proceed with Risk Response Strategy to counter the risk104. Which of the following is NOT a likely outcome of trying to fast track a project? Reduce the level of risk Reduce the time taken Increase the level of risk Cause more rework 105. You are a Project Manager of a software development project. You have outsourced a component of your product to a third-party vendor, and it is due to be delivered next week. You find out that the delivery of the component may be delayed due to political unrest in the vendor's location. What is the BEST you can do in this situation? Report to your senior Manager about prabable delay. along with details on the current political situetion at vendor's place: Communicate to the vendor thet eny possible deley would attract = fine and affect future payments: Revisit your project schedule and look at alternatives to reduce the impact of the delay Since there is no official communication from the vendor, you need to use the "weit end watch” policy 106. A Project Manager is conducting a bidder conference to select the most suitable sellers. Which of the following tools will NOT be helpful? Independent Estimates Analytical Techniques Procurement Negotiations Make-or-Buy analysis107. In execution phase, implementation of approved actions happens by following risk management plan and risk register. For this action, which option is correct? Minimize the negative risk and take the opportunities Minimize the opportunities and increase the negative risk Minimize only negative risk Minimize only opportunities 108. While working on a contract, a supplier's factory was severely damaged due to an earthquake, and the supplier could not deliver the contracted items on time. The liability of the supplier to pay penalty for delays is probably restricted due to: Doctrine of Waiver Pnvity Dispute Resolution Force Mejeure 109. You have recently joined a new construction company, and you find that your employer is violating the construction permit issued by the local city government. What should you do? Inform the city authority of the violation Talk to your employer to find out if they are aware that they are breaking the law ‘Complain to the legel department of the company Do nothing as you are new to the organizetionN10. As a Project Manager, you understand the importance of effective communication with stakeholders. You want to present a project progress report to the stakeholders in the next project meeting. What should be your approach? Moke the report concise end restricted to specific technical details of the project Prepare @ verbose report but fiter the information to remove details Focus on specific stakeholders with whom you have good personal relationshios Research end understand the experience level and expectations of stakeholders 1. You are managing a multinational project with team members from different countries with varying time zones. In this scenario, you wish to ‘choose a communication medium that is most efficient for the project requirements. What is the most appropriate way to address this? Explore communication tools available in the merket and ask for quotations exclusively fer your project instead of using the existing tool in the organization Use the most cast effective technique and explain its usage to everyone Use a comiination of communication technologies Discuss these communication requirements anc aveilable options with stakeholders to seek their input 112. You are interviewing candidates for a position in the project. When you receive the resume of a distant relative who is desperately in need of a job, what should you do? Give the candidate the job, but insist on good performance Ask the candidate to aooly somewhere else Declare your position and excuse yourself from the selection process Do nothing and go with the panel decision113. As a Project Manager, you have a large team reporting to you, with two members working on a new technology for the first time. At the beginning of the project, you were concerned that the members wouldn't be able to contribute much due to the technical complexity of the project. However, you spent time and gave them the required training in order to help them perform. During your assessment, you find some areas that still require improvement. What should you do next ? Discuss this with the Functional Manager and ask him to assign these resources to some other project as you have already spent enough effort on them Give them more challenging assignments 50 that they fail and you have a reason to expel them from the team Assess their current weak areas and provicle mare focused training with regular feedback ‘Talk to them and and give them @ warning that this is their last chance te perform in the project 114. After working as a Project Manager for more than 25 years, you want to share your learning and best practices with your industry. You do this by writing articles in international journals and giving interviews to share your ‘experience. This act can be BEST described as? Enhancement of professional skills by learning project management and technical skills Contribution to project management knowledge bese by virtue of vast personal experience: Capturing professional stint in autobiography purely as a retrospection exercise Informing others about project management principles and helping the profession grow:15. During project execution, the customer interprets a clause in the contract differently and demands an elaborate design document as part of the next deliverable. According to you, this is not included in the deliverable list. What best can you do to resolve the situation? Change the centract and cantinue with your project work ‘Accept the customer's demand 25 he is responsible for the project's success ‘Talk to your Project Sponsor about the issue and the implications of accepting such a request on the schedule and cost of the project Document the cispute anc refer to the claims aciministration 116. You are working at a customer location in a foreign country where it is customary to exchange gifts during New Year celebrations. Your company forbids you to accept any form of gift from your customer, but you have a strong feeling that if you refuse to accept and reciprocate the gesture, it can severely affect your relationship with the customer. In this case, it is BEST to: Explain your company policy and politely refuse to accept any gifts Discuss this situation with your Project Sponsor or legal depertment, Accept the gift and keep it confidential so thet there is na loss of face far your organization ‘Take a break from project work to go an a small vacation during the New Year117. Your project has faced some unforeseen issues that have delayed it. The project is very critical for the company, and it has to meet the scheduled deadline. In order to meet the deadline, your team would have to work over the weekends for the next two weeks. However, you know that many of the team members will have personal commitments, and it will be very difficult for them to work for seven consecutive days. What is the BEST option? Hire adaitional resources and brief them about the project Inform the customer that this deadline can't be met Discuss the situation with the team and give them the choice to willingly work overtime Send an official mail, making it compulsory for the team to work over the weekends 118. You are a Project Manager in the process of performing the work defined in the project management plan to achieve the project objectives. Which process are you in? Develop Project Management Plan Monitor and Control Project work Direct and Manage project work Execution process group119. A Project Manager, Joe, is discussing the observed variations between planned and actual values of defects with his quality engineer. He realizes that he has forgotten to identify one of the important metrics to analyze defects. Which process group is the Project Manager in if he evaluates the current result for the metric to see if it requires corrective action? Planning Executing Monitor end Control Quality Audit 120. A Project Manager wants to monitor the performance of a process. She sets up thresholds for this purpose, and any observation beyond the threshold would trigger a root cause analysis and corrective/preventive actions. This is an example of: Specificetion limits Control limits Pareto charts Tolerances121. The Project Manager is reviewing the issue log as part of his execution activity. Which of the following would be the LEAST appropriate activity for the Project Manager to perform as part of the monitoring and controlling process group activity? Assess the corrective actions on the issue register Determine the next steos for unresolved issues Use appropriate tools and techniques in order to minimize the impact on project schedule, cost, end resources Review the issue and determine if the issue should be avoided, mitigated, transferred, or accepted 122. You are assigned as a Project Manager to a project in the execution stage. Current schedule and performance indices for the project, SPI and CPI are 1.12 and 1.15, and project performance are well within the baseline. The defects found during internal testing for the last deliverable were well below the organization limits. However, the customer doesn’t seem to be happy with the project progress. What should be the FIRST thing the Project Manager should do? Start managing project es you gain more insight into day to dey responsibilities Meet with the project team to understand open issues in the project Conduct ¢ meeting with the customer to understand his concern over project progress Improve project schedule snd cast control measure so that SP| and CPI reaches above 15123. A Project Manager working in an iterative model of the product development lifecycle expects many changes during the course of the project. He wants to establish a robust configuration management system and also make his team aware of the process. Which of the following statements is NOT true about configuration management? ‘The purpose of configuration management is to maintain integrity of work product Configuration management includes configuration audits, configuratien control, configuration stetus accounting, and configuration identification Configuration management focuses on establishing end maintaining consistency of a product's requirements Configuration management involves measuring project performance with baselines and taking corrective action when necessary 124. A Project Manager has delivered a major deliverable of the project. The ‘customer comes back a week after the release saying that he is not entirely satisfied with the deliverable. What should the Project Manager do NEXT? Continue with the next deliverable as the project has to be finished on time Telk to the Senior Manager to discuss the customer concern and resolution Ensure thet the next deliverables have the features that the customer specified end exceed his expectations De a scope verification of this deliverable to check itt satisfies project objectives 125. The decision to close a project is taken during which process group? Planning executing Controlling Closing126. Your project is in the final stages of testing, and the team is interacting with the customer on a daily basis to update the customer with the project status and incorporate his feedback. Which of the following would be the most critical process to be followed in this scenario? Control Quality Control Scope: Menage Communications Control Risks 127. A Project Manager is proactively managing the change through the scope control process. Which of the following should he be MOST worried about? Value Added Changes Errors and Omissions Fisk Response \Vertsal communication fram key stakeholders 128. The ES of an activity is 2 days, and the duration of the activity is 5 days. The LF for the activity is 8 days. What is the total float for this activity? 6 days days lday 5 days129. As a Project Manager and member of the PMO (Project Management Office), you want to present a snapshot of the status of various projects that the organization is working on to the senior management. Which of the following charts would be most suitable for the purpose? Milestone chart Gantt Chart Precedence diegrem Control chert 180. You are trying to figure out if there is a correlation between the slack time available in a shift and the number of rejected components produced during the shift. Which is the tool that you will use to analyze this? Pareto charts Ishikawa diagrams Histograms Scatter diagrams131. You are managing an infrastructure project that is nearing completion when a major stakeholder points out a flaw in the design that could make the entire structure weak. He suggests that you construct two support pillars that would provide the necessary support. You are worried that this change could impact the schedule and cost of the project significantly. What is your BEST response to the stakeholder? Refuse his suggestion as the project is already nearing completion and it’s not possible to make any changes et this stege Do # root cause anelysis with the team to determine how this design flaw could have been ‘missed, and if there could be more potential problems with the design Proceed with the chenge end communicate the impact on project schedule and cost to the customer Use 2 schedule compression technique as art of integrated change control to investigate end minimize the adverse impact of the change 132. Project performance reviews using earned value management would NOT typically incorporate information from: Voriance Analysis, Cost Benefit Analysis Trend Analysis Earned Value Technique133. As a Project Manager, you realize that the initial budget cost, Budget at Completion (BAC), for your project is no longer viable. You need to develop a new Estimate At Completion (EAC) forecast assuming that current variances would continue in the future. Which of the following formulae should you use to calculate EAC? Here, AC is the Actual Cost, EV is the Earned Value, and PV is the Planned Value. EAC = AC ETC EAC= AC+ (BAC - EV) ac = EW/PV EAC = BAC/Cumulative CPI 134. Earned value management is the tool and technique of which process? Perform Integrated Change Control Control Costs Direct and Manage project work Control Schedule 135. A project team with a CPI of 0.78 is looking for options to reduce cost Which of the following would be the BEST option to do so? Reduce a test cycle in the system testing ahase Reduce scope by cutting down non-essential features ‘Add more resources to expedite the schedule Revisit estimates end eliminate risks and then re-estimete136. You are a Project Manager. You need to decide whether to buy insurance for a temporary manufacturing facility. The likelihood of a mishap is assessed at 10% and the likely impact is evaluated at $500,000. The cost of insuring is $20,000 and has a $10,000 deductible. Would you buy insurance? ‘Yes, because 50,000 > 21000 ‘Yes, because 50,000 > 30,000 No, because 30,000 < 500,000 No, because 21,000 < 50,000 137. A project has a CV of -$500 and SPI of 1.2. What can be said about the project? Your project is aver budget and behind schedule Your project is under budget end behind schedule ‘Your project is over budget and ahead of schedule Your project is under budget and ahead of schedule 138. As a manager, you would like to get the status on the remaining work with respect to the remaining funds. Which of the following measures will give you the information? ‘To-Complete Performance index Earned Value Technique Performance Variance Analysis Trend Analysis139. Which of the following is the best use of Pareto charts? To visualize a workflow To prioritize issues To perform deeper causal analysis To examine trends 140. In a normal distribution, what is the probability of finding the actual value between 1 standard deviation distance from the mean? 095 09973 08 oss 141. A team is inspecting specific project deliverables to ensure that they are in accordance with the specifications. Which process is being worked on? Perform Guality Assurance Validate Scope Plan Quality Management Control Quality142. Your project is going through an audit cycle. One of the senior auditors points out that the target value for Schedule Performance Index (SPI) is set to a low value and should be increased by at least 5 percent. You try to tell the auditor that this target value is in accordance with the organization baseline and cannot be changed. Which of the following is the CORRECT statement in this case? ‘The auditor is right, as the project must meet a critical deadline, target SPI should be increased ‘The auditor is right; the target value of SPI is a benchmark for the project, and it should be kent high The Project Manager is night; as the project schedule is not critical, target SPI vslue needn't be kept too high ‘The Project Manager is right: target SP! is based on organization baseline derived from its process maturity level and should be followed by the project 143. The customers are performing User Acceptance Tests on the product that was delivered by the project team. Which process is likely being performed? Control Quality Control schedule Perform integrated Change Control Validate Scope144. A Project Manager is working toward improving the competencies, team interaction, and overall team environment to enhance project performance. Which of the following tools and techniques would NOT be helpful here? Training Recognition and Rewarcis Conflict Management Co-location 145. Which of the following is the top source of conflict in a project? Schedule Project priorities Administrative procedures Personality 146. Which of the following is NOT an input to the Control Communications process? Issue Log Work perfarmance information Work performance cate Project management pian147. A Project Manager wants to present a project performance report to the management. The report needs to captures project results over the last 3 years to see if the performance is improving or deteriorating. Which of the following reports should the Project Manager use? Earned value Status Report Forecasting Report Trend Report 148. As part of project stage review, you are presenting project performance reports to the stakeholders. The reports show that both cos and schedule variances are positive for the project. What does this indicz about the current project status? Project is under budget and behind schedule Project is aver budget and behind schedule Project is under budget anc ahead of schedule Project is over budget end ehead of schedule 149. A Project Manager wants to perform some tests on the product that might end up destroying the product. What technique can be used to get around this problem? Statistical sampling Regression testing Automated testing stability testing150. A project team is in the process of risk tracking and control. The risk control action defined by the mitigation and contingency plans is being implemented in accordance with the details of those plans. Who is responsible for implementing these actions? Project Manager Project Team Risk Owner Risk Manager 151. In the PDCA cycle, C stands for? Control Check Card Carryover152. You are managing a project with a total budget of $36,000 to be finished in one year. You are at the end of the 6th month and the project is currently on schedule; however, the actual cost of the project is $20,000. What is the cost variance on the project? 2000 -2000 16000 -8000 153. Which of the following statements is true about control charts ? Special causes are easier to predict end handle then common causes ‘Common causes are easier to predict and handle then special causes: 4 process is stable if it has only specia| causes None of the above 154. After awarding contract to one of the sellers, you realize that you have missed a clause for delay in the contract and want to modify it. How should you proceed? ‘The contract is legally binding and cannot be changed once signed ‘The Project Manzger should inform the seller about the change in the next meeting ‘The Project Manger should inform the seller about the change through @ formal written communication The Project Manager should proceed with Contract Change Control System at his end