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OMEGA, Vol.
67(1-2) 227-232, 2013
USE OF COMPLEMENTARY THERAPIES IN

HOSPICE AND PALLIATIVE CARE*
ALISON VANDERGRIFT, MSW, RMT

Visiting Nurse Association of Central Connecticut, Inc.
ABSTRACT
As society has become increasingly inquisitive about complementary thera-

pies, various sectors of the medical community have begun to incorporate
complementary therapies into their practice, studying their impact on client
health and effectiveness in treating specific symptoms. This article describes
the design and initial findings from a 1-year review of the implementation
of massage and Reiki therapies on patients in a small hospice and palliative
care program in central Connecticut. Over the course of 1 year, 114 massage
sessions were provided to 52 different patients, all of which included Reiki.
After completion of these sessions, patients were evaluated for changes in
symptoms such as pain reduction, ease in breathing, stress/anxiety reduction,
and increased relaxation, with the results being predominantly beneficial.
BACKGROUND
Hospice and palliative care utilize a team-oriented approach individualized for
each patient’s needs and wishes. Expert medical care, pain management, and
*Editor’s Note: The content from this article is a result of the author’s attendance and
participation in the ACE Project: Advocating for Clinical Excellence: A Transdisciplinary
Palliative Care Education program supported by a grant from the National Cancer Institute of the
National Institutes of Health under award number R25CA110454 (Shirley Otis-Green, Principal
Investigator). We appreciate the OMEGA: Journal of Death and Dying for publishing this article
as part of a dedicated special issue celebrating the achievements of the ACE Project participants.
227
Ó 2013, Baywood Publishing Co., Inc.

doi: http://dx.doi.org/10.2190/OM.67.1-2.z2
http://baywood.com
228 / VANDERGRIFT
emotional/spiritual support are all used to enhance quality of life (NHPCO, 2010,
2012). “Symptoms are complex, often multiple, and increase in severity and
frequency as the disease progresses, not treating them adequately will significantly
impair a patient’s quality of life and increase the family’s suffering” (Higginson
& Constantini, 2002). Reducing distressing symptoms can be accomplished in a
variety of different ways including integrating complementary therapies into
the plan of care.
According to the American Massage Therapy Association (2011), 73% of
massage therapists indicate receiving referrals from healthcare providers, over
16% of American adults had discussed massage therapy with their doctors
or healthcare providers, and of those 16%, 31% of these providers strongly
recommended massage therapy. Recent research (American Massage Therapy
Association, 2011) has shown the effectiveness of massage for the following
conditions: cancer-related fatigue and pain, low back pain, osteoarthritis of the
knee, post-operative pain, lowering blood pressure, and reducing headache fre-
quency. In 2007, according to the American Hospital Association (as cited by
the Center for Reiki Research, 2012) 15% of hospitals offered Reiki as part of
hospital services. According to Dressin and Singh’s study (as cited by the Center
for Reiki Research, 2009), Reiki has been shown to significantly reduce pain,
depression, and state anxiety.
OBJECTIVES
The primary objective of this study was to utilize S.M.A.R.T. goals to develop
a complementary therapy program with this vision statement in mind: com-
plementary therapy modalities will be available to the hospice and palliative
care program’s patients. The 1-year expectation was that interested staff would
be professionally trained in integrating massage, Reiki, and music therapy into a
patient’s plan of care as accepted.
A complementary therapies committee was placed to research local agencies’
implementation of complementary therapy programs and development of
policies and procedures. Within 3 to 9 months, the committee oversaw the
development of policies and procedures, the training of nurses in Reiki and
the provision of Reiki, and massage services to patients. Within 9 to 12 months,
it was expected that the committee would be able to begin evaluating patient,
family, and staff responses to these services, modify and improve provision of
services, and explore additional financial support for the expansion and con-
tinuation of therapies.
METHODS
The planning committee was developed and examined the benefits of utilizing
complementary therapies such as massage, Reiki, and music therapy, and also
USE OF COMPLEMENTARY THERAPIES / 229
determined how best to incorporate these services into an existing hospice

and palliative care program. Colleagues in the palliative care field were con-
tacted to assist in researching the development of a complementary therapies
program and construction of the appropriate policies and procedures.
Ongoing funding was advocated for and secured though an endowment fund
from a private will.
One nurse, a certified massage therapist, agreed to provide massages to patients
after working hours. Five nurses expressed interest in participating in the Reiki
training. A Reiki teacher was hired and the nurses completed the Reiki levels I
and II trainings. It was expected that the nurses would provide Reiki to interested
patients during home visits. Music modalities to be used with patients were also
explored. CDs and CD players were purchased. The home health aides (HHA’s)
were trained to utilize music therapeutically with patients. Policies and procedures
were developed to ensure proper utilization of these services.
After Reiki training was complete and attempts were made to provide services,
feedback from the nurses revealed that these services were not being offered
or provided due to time constraints. HHAs were also not utilizing music while
providing care as they disliked the weight of the CD player and were not carrying
it into their patient’s homes.
A massage therapist also trained in Reiki was hired to provide these services
to patients. As a result, patients were offered these complementary therapies on
admission to the hospice/palliative care program and those who accepted received
them. The massage therapist/Reiki practitioner evaluated the patient’s condition
and changes in symptoms at the end of each session and documented these results.
These results were tallied and evaluated for efficacy of services. Toward the
end of this 1-year review, a donation from a local charity was also received and
earmarked to be used to assist in funding this program.
RESULTS
For 1 year, 114 massage sessions were provided to 52 different patients, all of
which received Reiki as well. Staff reported that most experienced beneficial
changes in symptoms by the end of a session: 99% exhibited a reduction in
stress/anxiety, 92% experienced easier breathing, 76% exhibited a reduction
in pain, 98% enjoyed the session, 92% experienced deep relaxation, 4% felt a
slight sensitivity, 43% fell asleep during the session, 97% felt peacefulness, and
0% experienced an emotional release or discomfort (see Figure 1).
Some of the comments from patients who have received these services
include: “The deep relaxation is better than a sleeping pill”; “I like Reiki. It
eases my breathing. I also like my feet massaged”; “My left upper back is
painless now”; “The massage was wonderful. I enjoyed everything”; and “It
feels like I died and went to heaven.”
230 / VANDERGRIFT
Figure 1. Results from massage/reiki sessions.

USE OF COMPLEMENTARY THERAPIES / 231
DISCUSSION
Complementary therapies contribute a positive component to the palliative

experience of a chronically/terminally ill patient. Most of the symptom manage-
ment accomplished within this particular hospice program, prior to this project,
was accomplished through medication. As a result of research on this topic,
several complementary therapy components were contemplated as alternative
options, to be utilized in meeting the needs of our patients and enhance quality
of life. Use of these techniques assists in improving quality of life by allowing
the body to relax and let go of stress. It is evident from the results of this
study that the patients who used these therapies appeared to experience
beneficial effects.
Staff members continue to offer complementary therapies and provide
them as accepted. Funding from the endowment fund from a private will,
will continue to allow for a permanent provision of complementary therapies,
and additional funding options will continue to be explored. The committee
will also attempt to review different ways in which music can be incorporated
into this work.
IMPLICATIONS FOR PRACTICE
Further work needs to be completed in examining outcome measures of

using complementary therapies, in addition to or in place of medications, in
reducing unwanted symptoms. It would be important to investigate com-
plementary therapies’ effects on patients’ overall well-being as well as its
fiscal impact.
ACKNOWLEDGMENTS
The author would like to acknowledge Joy Preston, RN, BSN, CHPN for
her contribution to this manuscript and also Linda Buckley, LMT for providing
and documenting the massage and Reiki sessions.
REFERENCES
American Massage Therapy Association. (2011). Massage therapy industry survey

fact sheet. Retrieved July 5, 2012 from http://www.amtamassage.org/articles/2/
PressRelease/detail/2320
Center for Reiki Research. (2009). Reiki research study summaries. Retrieved July 5, 2012
from http://www.centerforreikiresearch.org/RRdownloads/RRSummariesPersonality.pdf
Center for Reiki Research. (2012). Website homepage. Retrieved July 5, 2012 from
http://www.centerforreikiresearch.org/
232 / VANDERGRIFT
Higginson, I., & Constantini, M. (2002). Epidemiological methods in studies of symptoms

in advanced disease. In M. Max & J. Lynn (Eds.), Interactive textbook on clinical
symptom research. New York, NY: National Institutes of Health.
National Hospice and Palliative Care Organization (NHPCO). (2010). Standards of
practice for hospice programs. Alexandria, VA: National Hospice and Palliative Care
Organization.
National Hospice and Palliative Care Organization (NHPCO). (2012) What is hospice
and palliative care? Retrieved July 5, 2012, from http://www.nhpco.org/i4a/pages/
index.cfm?pageid=4648&openpage=4648
Direct reprint requests to:

Alison Vandergrift
296 Highland Ave.
Waterbury, CT 06708
e-mail: [email protected]
Copyright of Omega: Journal of Death & Dying is the property of Baywood Publishing
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OMEGA, Vol.

67(1-2) 227-232, 2013

USE OF COMPLEMENTARY THERAPIES IN

ALISON VANDERGRIFT, MSW, RMT

As society has become increasingly inquisitive about complementary thera-

Ó 2013, Baywood Publishing Co., Inc.

determined how best to incorporate these services into an existing hospice

Figure 1. Results from massage/reiki sessions.

Complementary therapies contribute a positive component to the palliative

IMPLICATIONS FOR PRACTICE

Further work needs to be completed in examining outcome measures of

American Massage Therapy Association. (2011). Massage therapy industry survey

Higginson, I., & Constantini, M. (2002). Epidemiological methods in studies of symptoms

Direct reprint requests to:

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