Chapt 1

Downing, J. (2016). Emotional Intelligence, Leadership Style, and Job Satisfaction in

Contrasting Workplace Environments (unpublished doctoral dissertation). Retrieved from

http://scholarworks.waldenu.edu/cgi/viewcontent.cgi?article=3311&context=dissertations

Dishman, L. (2015). Why Having Friends At Work Is So Important. Retrieved from

https://www.fastcompany.com/3051290/lessons-learned/why-having-friends-at-work-is-so-

important

Khalili, A. (2012). Appraising the Impact of Gender Differences on Organizational

Commitment: Empirical Evidence from a Private SME in Iran. Retrieved from

http://dx.doi.org/10.5539/ijbm.v7n5p100

Ofoegbu, E. & Ayombami, P. (2013). Exploring the link between Emotional Intelligence and

Workplace Friendship (pp. 45-54). Oyo State, Nigeria: TransStellar Journal Publications.

Swift, P. (2011). Workplace Friendships: Reap the Benefits and Avoid the Negatives. Retrieved

from http://blog.capital.org/workplace-friendships-reap-the-benefits-and-avoid-the-negatives/

N.A (n.d.). Defining Job Satisfaction. Retrieved from

https://www.boundless.com/management/textbooks/boundless-management-textbook/organizat

ional-behavior-5/drivers-of-behavior-44/defining-job-satisfaction-231-7247/

N.A (n.d.). What is an Informal Relationship? Retrieved from

http://www.answers.com/Q/What_is_an_informal_relationship?#slide=2

N.A (n.d.). Avoidable Voluntary Turnover. Retrieved from

http://www.cengage.com/management/pierce/pierce_glossary/avoidable_voluntary_turnover.htm
Chapt 2

References:

 Bakotic, D., & Babic, T. (2013). Relationship between Working Conditions and Job

Satisfaction: The Case of Croatian Shipbuilding Company. Retrieved from

http://www.ijbssnet.com/journals/Vol_4_No_2_February_2013/22.pdf

 Bartolome, A. (2014). How to Enhance Employer-Employer Relationship. Retrieved

from http://news.abs-cbn.com/business/10/25/14/how-enhance-employee-employer-

relationship

 Berman, E., West, J., & Richter, M. (2016). Workplace Relations Friendship Patterns and

Consequences According to Managers. Retrieved from

https://www.researchgate.net/publication/249398547_Workplace_Relations_Friendship_

Patterns_and_Consequences_According_to_Managers

 Colquitt, LePine, & Wesson (2011). Organizational Behavior: Improving Performance

and Commitment in the Workplace (p. 69). New York: McGraw-Hill/Irwin.

 Colquitt, LePine, & Wesson (2011). Organizational Behavior: Improving Performance

and Commitment in the Workplace (p. 82). New York: McGraw-Hill/Irwin.

 Dotan, H. (2007). Workplace Friendships: Origins and Consequences for Managerial

Effectiveness. Retrieved from https://en-

coller.tau.ac.il/sites/nihul_en.tau.ac.il/files/RP_124_DotanHilla.pdf

 Gangai, K. N., & Agrawal, R. (2014). Job Satisfaction and Organizational Commitment:

Is it important for Employee Performance?. Retrieved from

http://www.ijmbr.org/article_7957_00f359f786fbf60d13a40db3cc4b4497.pdf
 Gorospe, S. (N.D). Agreeableness, Attachment Style, and Relationship Commitment as

Predictors of Organizational Commitment. Retrieved from

http://www.academia.edu/8952982/Agreeableness_Attachment_Style_and_Relationship_

Commitment_as_Predictors_of_Organizational_Commitment

 Harkin, R. (2016). What is Perceived Organizational Support?. Retrieved from

http://www.wisegeek.com/what-is-perceived-organizational-support.htm

 Javed, M., & Balouch, R. (2014). Determinants of Job Satisfaction and its Impact on

Employee Performance and Turnover Intentions. Retrieved from

http://www.macrothink.org/journal/index.php/ijld/article/viewFile/6094/4951

 Lee, J., & Ok, C. (2011). Effects of Workplace Friendship on Employee Job Satisfaction,

Organizational Citizenship Behavior, Turnover Intention, Absenteeism, and Task

Performance. Retrieved from

http://scholarworks.umass.edu/cgi/viewcontent.cgi?article=1053&context=gradconf_hos

pitality

 Nehmeh. R. (2009). What is Organizational commitment, why should managers want it

in their workforce and is there any cost effective way to secure it?. Retrieved from

https://www.smcuniversity.com/working_papers/Ranya_Nehmeh_-

_What_is_Organizational_commitment,_why_should_managers_want_it_in_their_workf

orce_and_is_there_any_cost_effective_way_to_secure_it.pdf

 Nielsen, D. (1993). Partnering with Employees: A Practical System for Building

Empowered Relationships (pp. 9-11). San Francisco: Jossey-Bass Publishers.

to Achieve This? Retrieved from http://www.business2community.com/strategy/strong-

employeeemployer-relationship-important-achieve-0876781#lc6W7B1sOEd8I7Yu.97

 Redmond, B. (2016). PSYCH 484: Work Attitudes and Job Motivation. Retrieved from

https://wikispaces.psu.edu/display/PSYCH484/11.+Job+Satisfaction

 Root III, G. (N.D). Factors Affecting Employee Performance. Retrieved from

http://smallbusiness.chron.com/factors-affecting-employee-performance-978.html

 Song, S. (2005). Workplace friendship and its impact on employees’ positive work

attitudes: A comparative study of Seoul City and New Jersey State government public

officials (unpublished doctoral dissertation). Rutgers, The State University of New

Jersey. Newark, NJ.

 Xesha, D., Iwu, C. G., Slabbert, A., & Nduna, J. (2014). The Impact of Employer-

Employee Relationships on Business Growth. Retrieved from

http://www.krepublishers.com/02-Journals/JE/JE-05-0-000-14-Web/JE-05-3-000-14-

Abst-PDF/JE-5-3-313-14-140-Xesha-D/JE-5-3-313-14-140-Xesha-D-Tx[8].pdf