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JOLLIBEE FOODS CORPORATION

CROSS FUNCTIONAL DECISION MAKING MATRIX

MARKETING
Jollibee dedicated its continuous success to the Filipinos who have been there from the
very start. The target audience of the company is not enclosed to the parameters of certain age
group of Filipinos, as it came from food and service industry, the commodity must be fitting to
a large scale group such as Children ages 2 years old and up, Teenagers, young adults and
elderly. Jollibee is so well-loved everytime a new store opens, especially overseas, Filipinos
always form long lines to the store. It is more than home for them. It is a stronghold of heritage
and monument of Filipino pride.

Shown above is the sample pricing of the company’s offering breakfast menu.

Jollibee is the largest fast food chain in the Philippines, operating a nationwide network of
more than 750 stores. A dominant market leader in the Philippines, Jollibee enjoys the lion’s
share of the local market that is more than all the other multinational brands combined. The
company has also embarked on an aggressive international expansion plan, and currently has
80 stores outside the Philippines-USA (26), Vietnam (32), Brunei (11), Jeddah (7), Qatar, Hong
Kong, and Kuwait (1 each), firmly establishing itself as a growing international QSR player.

FINANCE AND ACCOUNTING


Shown below, is the depiction of the Quaterly Balance Sheet of Jollibee Foods Corporation as of
the year 2017 with thei total assets from September 2016 to September 2017 year-to-date. (B)
stands for Billion pesos.
Jollibee Foods Corporation Financial Data
Company name: Jollibee Foods Corp Status: Active
End of fiscal year: December 31 2016 ISIN PHY4466S1007
Auditor: SyCip Gorres Velayo & Co. Year established: 1978
Company sector Consumer Cyclical Trading currency: PHP
name:
Industry name: Restaurants Place of Philippines (PH)
incorporation:
Industry group name Restaurants Doing business in: Philippines (PH)
Address Number 10 F. Ortigas Junior Tel.: +63 26341111
avenue
10th Floor, Jollibee Plaza
Building, 1600
City/Country: Pasig, Philippines Web address: http://www.jollibee.com.ph
Company Jollibee Foods Corp is engaged in the development, operation and franchising of
description: quick service restaurants. The Company is also engaged in manufacturing and
property leasing in support of the quick service restaurant systems and other
business activities.

HUMAN RESOURCE
Our Proud History. Our Continuing Legacy
As an organization, Jollibee differentiates itself from other employers as a Filipino-brand going
world class, upholding excellence in everything it does, with a strong family culture.

By being a member of the Jollibee family, employees find the belongingness they desire.
Because in Jollibee, you BEELONG.

Number of employees: 13, 133 (2012 data)

Job design/Training employees: It is well-believe mantra that there is no way but up. Jollibee
is always on the goal of honing the potential of their employees to live up to their promise of
excellence. Two developmental program that they have are: Jollibee Accelerated Management
Program (JAMP) Emerging Leaders Program (ELP)
INFO SYSTEM
Article: Jollibee’s most expensive IT system upgrade behind closure of 72 stores

Jollibee Food Corporation’s launch of a new enterprise platform — the largest


investment in information technology in the company’s history, amounting to at least
half a billion pesos for 2014 alone — has caused the temporary closure of 72 stores
and the reduction in the menu of many stores.

The affected stores are in Metro Manila and nearby cities, representing 3.2% of JFC’s
2,244 stores nationwide.

“In our estimate, the JFC group has not been able to serve the consumer to the extent
of 6% of its normal nationwide sales in the first 7 days of August, 2014,” said JFC in a
disclosure to the Philippine Stock Exchange.

The product limitation has been caused by the migration to new systems that started
on August 1, 2014, which has resulted in temporary slowdown in sales order taking,
product loading and dispatch of transportation.

According to Jollibee, the migration involves the central integrating system, store
information systems and several other systems. The company’s Chief Information
Officer has not responded to UpgradeMag.com ‘s questions regarding the specific
technologies, the provider of the system, and which part of the migration process
broke down.

“The purpose of this major investment is to prepare JFC for an accelerated business
growth in the Philippines and abroad as it pursues its goal to become the largest Asian
restaurant company and one of the most successful restaurant companies in the
world,” according to the statement issued by JFC.
REFERENCES

FINANCE

 http://quotes.wsj.com/PH/JFC/financials
 https://fm.advfn.com/stock-market/PSE/jollibee-foods-corporation-
JFC/financials

HUMAN RESOURCE

 https://en.wikipedia.org/wiki/Jollibee_Foods_Corporation
 https://www.slideshare.net/geralphgemeda/jollibee-pro

INFO SYSTEM

 http://www.upgrademag.com/web/2014/08/10/jollibees-expensive-system-
upgrade-behind-closure-72-stores/

MARKETING

 http://www.jollibee.com.ph/

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