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    Activity 8.3.7 Troubleshooting Role Play PDF

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    Activity 8.3.7 Troubleshooting Role Play PDF

    Uploaded by

    aalzaid
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    Activity 8.3.7 Troubleshooting Role Play.pdf

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    © All Rights Reserved
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    136 views2 pages

    Activity 8.3.7 Troubleshooting Role Play PDF

    Uploaded by

    aalzaid

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 2

    Activity 8.3.

    7: Troubleshooting Role Play

    Topology Diagram

    Learning Objectives
    • Build a network
    • Test a network
    • Break a network
    • Troubleshoot a problem
    • Gather symptoms
    • Correct the problem
    • Document the problem and solution

    Scenario
    In this activity, you and another student will build the network displayed in the topology diagram. You will
    configure NAT, DHCP, and OSPF, and then verify connectivity. When the network is fully operational, one
    student will introduce several errors. Then the other student will use troubleshooting skills to isolate and solve
    the problem. Then the students will reverse roles and repeat the process. This activity can be done on real
    equipment or with Packet Tracer.

    All contents are Copyright © 1992–2007 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information. Page 1 of 2
    CCNA Exploration
    Accessing the WAN: Network Troubleshooting Activity 8.3.7: Troubleshooting Role Play

    Task 1: Build the Network

    Step 1: Cable and configure devices according to the topology diagram.

    Step 2: Configure NAT, DHCP, and OSPF

    Task 2: Test the Network

    Step 1: Ensure that you have connectivity from end to end.

    Step 2: Verify that DHCP and NAT are working correctly.

    Step 3: Become familiar with every device using show and debug commands.

    Task 3: Break the Network


    One student leaves the room, if necessary, while the other student breaks the configuration. The break should
    only be one problem. The idea is to help each other develop troubleshooting skills. Creating multiple problems
    magnifies the scope of the work, which is not the goal of the lab. The goal is to help you become aware of the
    various changes that can occur in the network from just one problem.

    Task 4: Troubleshoot the Problem


    The student returns and questions the other student about the symptoms of the problem. Begin with general
    questions and attempt to narrow the scope of the problem. When the student being questioned feels that
    enough information has been provided, the questioning can stop.

    Task 5: Gather Symptoms from Suspect Devices


    Begins gathering symptoms using various show and debug commands. Use the show running-config
    command as the very last option.

    Task 6: Correct the Problem


    Correct the configuration and test the solution.

    Task 7: Document the problem and solution.


    Both students should enter the problem in their journal and document the solution.

    Task 8: Reverse the roles and start over.


    The students should now switch roles and start the process over.

    Task 9: Clean Up
    Erase the configurations and reload the routers. Disconnect and store the cabling. For PC hosts that are
    normally connected to other networks, such as the school LAN or to the Internet, reconnect the appropriate
    cabling and restore the TCP/IP settings.

    All contents are Copyright © 1992–2007 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information. Page 2 of 2

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