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With a hard reset, all records stored in your organizer are erased. Never
perform a hard reset unless a soft reset does not solve your problem.
After performing a hard reset, you can transfer the data in Palm™
Desktop software to your organizer by performing a HotSync
operation.
To perform a hard reset:
1. Hold down the power button on the front panel of the organizer.
2. While holding down the power button, use the reset tool, or the tip
of an unfolded paper clip (or similar object without a sharp tip), to
gently press the reset button.
3. Release the reset button, and then release the power button.
4. When a message appears on the organizer screen warning that you
are about to erase all the data stored on your organizer, do one of
the following:
Press the upper half of the scroll button on the front panel of the
organizer to complete the hard reset and start Setup.
Press any other button to perform a soft reset.