E-Government and Its Impact On Organizational Performance: Mohanad Ali Kareem, Zeena Jabber Haseeni
E-Government and Its Impact On Organizational Performance: Mohanad Ali Kareem, Zeena Jabber Haseeni
E-Government and Its Impact On Organizational Performance: Mohanad Ali Kareem, Zeena Jabber Haseeni
Vol. 3, Issue 1, pp: (664-672), Month: April 2015 - September 2015, Available at: www.researchpublish.com
Abstract: In the nineties of the last century emerged the term e-government as one of the concepts of the digital
revolution, which operate under the era of knowledge explosion, which could be one of the most important tools
that can be relied upon to create a leap in the evolution of the organizational performance of the organization.
Hence, the research aims to find out the role of e-government and include the variables (Information technology,
Electronic archiving, Electronic Control) to improve organizational performance in the men's ready-made clothes
factory in Najaf. The starting point of a major a hypothesis whereby (There is significant correlation between e-
government and organizational performance variables) variables) To achieve the objectives Find been distributed
(50) questionnaire to managers and heads of departments in the lab. The data processing in the computer using
the statistical program (miaitab) to the results of research had identified was the most important:
There is a clear desire by the plant in the application of e-government such as the use of information technology
and electronic archiving and electronic controls to improve organizational performance, and a strong relationship
and significant correlation between e-government variables and organizational performance variables. The
research find out a set of recommendations were the most important: Seeking for the issuance of a number of
legislations and laws supporting the shift towards e-government, To do a study on the advantages and positive
aspects of e-government and ways to use them to achieve high performance with the regulatory the plant under
study.
Keywords: E-Government, Information Technology, Electronic Archiving, , Electronic Control, organizational
performance.
I. INTRODUCTION
Under the technological and scientific developments the world has seen in the field of information technology and
communications that have led to the spread of the Internet, which helped on the entry of the world into the information
age growing interest of organizations of all types to the development of organizational performance through increased
sales and stimulate creativity and innovation and satisfaction customers. So the technological developments that
contribute to the simplification of the administrative process leading to increase the efficiency and effectiveness of the
administrative work so it has complicated and increased the burden of the government in carrying out the functions and
associated services to those developments that require extra effort to complete the work. In this sense governments
realized the importance of e-work transition towards the application of which is called (E-government), which aims to
raise the level of efficiency and performance for government action and reduce the cost of the administrative process
procedures. Thus, this research aims to identify the E-government and its impact on organizational performance in ready-
made clothes factory in Najaf by the extent of the use of the plant of information technology and the development of
mankind with the ability and efficiency to accomplish work assignments electronically, as well as the use of electronic
archiving instead of records and activate the control resources e to positively affect the organizational performance of the
plant. To achieve this goal Search will be divided into four chapters as the first chapter deals with the research
methodology and previous studies, and the second chapter deals with the theoretical framework for the subject of e-
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International Journal of Management and Commerce Innovations ISSN 2348-7585 (Online)
Vol. 3, Issue 1, pp: (664-672), Month: April 2015 - September 2015, Available at: www.researchpublish.com
government and the subject of organizational performance, and then fourth chapter comes to deals of the practical side to
discuss the test hypotheses results.
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1. Information Technology
2. The efficiency of human resources
3. electronic archive
4. Electronic Control
3.5 Stages of applying e-government:
1. Automation of state institutions and the conversion of all government information and its ministries paper to
electronic information.
2. Securing the necessary infrastructure to connect all state institutions and one network information and the exchange of
information between the various parties.
3. Identify all transactions with citizens and the institution and convert them into electronic transactions.
4. The actual performance of e-government, which is the establishment of e-government in all its functions and roles in
practice
5. Measurement and evaluation of E-government performance .
The following Figure shows the stages of Applying e-government:
3.6Organizational Performance:
Defined by [8] (the allocation of adequate human, material and financial resources and the existence of effective
management information versed in developing strategies in a clear and known to all). As defined by (1987, jemison):
organizational performance that integrates strategy that adapts to the needs of its ability with the environment, by
achieving harmony between the environment and strategies of the organization down to the perfect performance.
As systems approach has defined [9] (organization's ability to cope with each of the four regular operations: inputs,
outputs, processes, feedback).
Based on the above the researchers defined the organizational performance (is the extent of the organization's ability to
use of existing resources, effective and efficient manner so as to reach the highest success and progress levels in the
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Vol. 3, Issue 1, pp: (664-672), Month: April 2015 - September 2015, Available at: www.researchpublish.com
future, or that the tool can be of the organization through which to reach its goals and objectives through better use as
well as to invest their existing, whether material or financial or human resources).
3.7 The importance of organizational performance:
Aach of the (1986, Raman ujam & Venkartraman) said that the importance of organizational performance show through
the three-dimensional in any strategic analysis which are:
1. The theoretical dimension: The knowledge of implications and connotations were implied or virtual, as the
performance is the selection of the organization's strategy during a certain period of time.
2. Optional Dimension: being through the use of studies and research to test different strategies and processes resulting
from it.
3. The administration dimension: being through the application of party on the assessment of the results of the
performance of organizations.
Based on the above the researchers see that the importance of organizational performance comes from it represents the
organization's ability to get to the outcomes identified in advance. So is the scale on which to measure the progress and
success of the organization in achieving its goals and objectives and their ability to survive and grow organizational
performance.
3.8Factors affecting organizational performance:
The performance of organizations affected by a variety of different and interlocking factors is difficult in practice to
identify these factors, and that each individual and distinctive or vehicle characteristics factor distinguishes it from the
rest of the factors in addition to the factors affecting the performance and associated interrelated and therefore the impact
and effectiveness of each of these factors depends largely on the impact and effectiveness of other factors.
Accordingly Organisational performance is influenced by several factors can be identified in two main types:
1. Internal factors: a reference to the factors that the management and control.
2. External factors refer to factors outside the control of the organization.
The following figure shows the factors affecting the Organizational Performance:
External factors
Internal factors
Political Environment
Human factor
Administration
Social Environment
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3. Where creativity and innovation has got compromise mathematically is (3.888) and standard deviation is (0.422) and
this falls within high degree, which means that the organization under consideration have a good interest creativity and
innovation.
4.2 Test results of the correlation coefficient r between the variables of research:
Table (3) Test results of the correlation coefficient r between the variables of research
variables of Organizational Performance Sales Growth Customer satisfaction Creativity and innovation
variables of E- government
Information Technology 0.929 0.970 0.925
V. CONCLUSIONS
1. Despite the growing global interest in the shift towards e-government interest in this subject is still less than required,
there is no strategy or policy for the transition, and there is no specific point to lead the process, and there is no legislation
assigned to this shift.
2. The research reached that the organization under consideration has a clear desire in the application of e-government in
terms of the use of information technology and electronic archiving and electronic control and training of human
resources to achieve the performance of a regulatory efficiency and effectiveness .
3. The results showed a strong positive correlation between the electronic government variables (information
technology, human resources, electronic archiving, electronic control) and between organizational performance variables
(sales growth 'customer satisfaction, creativity and innovation).
ACKNOWLEDGEMENT
I have received generous help from a number of people to carry on my research work . Without their co-operation and
encouragement I could not have completed my work. With pleasure I acknowledge my irredeemable debt to them. I am
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very much thankful to my parents for their encouragement and support for the completion of the present project work.
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