Apple PLW 300 320 & LW 4 600 PS Service Source

K Service Source
PLW 300 & LW 4/600 PS

Personal LaserWriter 300, Personal LaserWriter 320,
LaserWriter 4/600 PS
K Service Source
Basics
PLW 300 & LW 4/600 PS
Basics Paper Paths - 1
Paper Paths
There are two paper paths in this family of printers. Paper
is fed from the paper cassette or manual-feed slot and
delivered to the face-down tray or the face-up delivery slot.
When the paper delivery selector is in the up position,

paper is delivered face-down. When the selector is in the
down position, paper is delivered face-up. Default delivery
is face-down at the top of the printer.
Basics Paper Paths - 2
Delivery Roller
Toner
Cartridge
Paper Delivery Selector

Transfer Roller
Fuser Pickup Roller
Face-Down Path
Toner
Cartridge
Transfer Roller
Fuser Pickup Roller
Face-Up Path
Basics Sensing System Theory - 3
Sensing System Theory

There are four paper sensors in this family of printers:
PS304, PS303, PS302, and PS301.
PS301
Controller Assembly
PS303
PS304
PS302
Each consists of an actuator and a U-shaped photo

interrupter that is soldered to the controller assembly. If
the actuator is present inside the U, the circuit closes; if
the actuator is absent, the circuit opens. In ready state the
appropriate circuit is closed.
The paper sensors are actuated as an arm or lever swings

against the paper as it moves through the printer.
Sensor Functions
The cassette empty sensor PS304 detects whether there is
paper in the cassette tray. If the printer is set for cassette
feed and the cassette is empty, sensor PS304 determines
that a paper-out condition exists.
Registration paper sensor PS302 detects the presence of

paper in the manual-feed slot and detects misfeeds of both
cassette-fed and manual-fed paper. If the paper does not

reach the top position of this sensor in the required time,
the printer determines that a pick-up delay jam has
occurred.
Winding paper sensor PS303 detects the passage of paper

from the photosensitive drum to the fuser. If the paper does
not pass this sensor in time, the controller board
determines that a jam condition exists.
Paper delivery sensor PS301 detects the passage of paper

through the fuser assembly. If the paper does not pass this
sensor in time, the controller board determines that a jam
condition exists.
Basics Image Formation System - 6
Image Formation System

The nucleus of the printer is the image formation system,
which includes the photosensitive drum, the developing
unit, and the primary charging roller. These components
are contained in the printer's toner cartridge.
Photosensitive Drum Cartridge
Laser Beam
Cleaning Blade
Blade
Primary Charging Roller
Developing Cylinder
Static Charge Eliminator
Transfer Roller
The Printing Process

Upon receiving a print signal from the I/O board, the
printer's controller assembly sends power to the main
motor. The main motor, in turn, supplies the power that
rotates the photosensitive drum, developing cylinder,
primary charging roller, and transfer roller.
The primary charging roller applies a uniform negative

charge on the photosensitive drum surface. At the same
time, the laser/scanner assembly emits a laser beam that
scans a latent image onto the surface of the photosensitive
drum.
The latent image on the photosensitive drum becomes visible

when the transfer roller transfers toner onto the developing
cylinder.
Once the image is printed, the cleaner blade removes any

residual toner on the photosensitive drum surface. Then, as

a final step, the primary charging roller lays a uniform
charge on the photosensitive drum, readying the drum for
the next latent image.
Basics Status LEDs - 9
Status LEDs
The printer has three status LEDs: Ready/In Use, Paper-
Out, and Paper-Jam.
While on standby, the printer's Ready/In Use status LED

glows steadily. When a print command is received, the fan
comes on and the Ready/In Use LED flashes.
If the cassette tray is empty and the printer is set for

cassette feed, the Paper-Out LED glows steadily.
If paper is jammed in the printer, the Paper- Jam LED

glows steadily.
Note: The Personal LaserWriter 320 and LaserWriter 4/

600 PS also use LEDs to indicate errors during diagnostic
mode. Refer to "Engine Diagnostic" in Troubleshooting Tips.
Basics Status LEDs - 10
The four possible LED conditions for this printer are listed
below:
Warmup or Ready Paper-Out Paper-Jam

Processing
Normal
Startup Sequence
Basics Toner Cartridge - 11
Toner Cartridge
Caution: Avoid placing the toner cartridge near a CRT, disk
drive unit, or floppy disk. Do not place the toner cartridge
in an upright position or turn it upside down.
Before installing a new toner cartridge, hold the cartridge

horizontally as shown and slowly rock it a 45° angle in both
directions to evenly distribute the toner.
Print three or four pages after installing a new cartridge to

remove any toner that might have leaked during installation.
Drum Exposure
Exposing the toner cartridge to light (even room light for
more than 5 minutes) can damage the cartridge and may
result in blank spots or black stripes on printed pages. To
Basics Toner Cartridge - 12
avoid such exposure:

– Don't leave the rear access door open on the printer
when the toner cartridge is installed.
– Always cover the toner cartridge when you remove it
from the printer.
– Avoid storing opened toner packages in areas that are
exposed to direct sunlight.
Note: If the cartridge has been irradiated by ordinary light,

you may be able to repair the damage by placing the
cartridge in a dark area, such as a drawer, for several
hours. However, do not expose the cartridge to direct
sunlight.
Basics LaserWriter Safety - 13
LaserWriter Safety
Unplug Printer
LaserWriter printers operate at high voltages. To prevent

serious injury, always switch off the printer and unplug the
AC power cord before servicing the printer.
Laser Beam Safety
Never disconnect the beam-detect cabling or laser shutter

when the printer is switched on. Also be careful not to place
screwdrivers or other shiny objects in the path of the laser
beam. The reflected laser beam, though invisible, can
permanently damage your eyes.
Never remove the cover of a laser/scanner assembly,

whether the printer is powered on or not.
Basics LaserWriter Safety - 14
Fuser Heat
The fuser assembly becomes very hot during printer

operation. Before servicing the fuser assembly, switch off
the printer for at least 5 minutes to allow the fuser
assembly to cool.
Toner Safety
Toner is a nontoxic substance composed of plastic, iron, and

a small amount of pigment. Clean skin and clothing by
removing as much toner as possible with a dry tissue and
then washing with cold water. Hot water causes toner to jell
and permanently fuse into clothing. Toner attacks vinyl
materials, so avoid contact with vinyl.
K Service Source
Specifications
PLW 300 & LW 4/600 PS
Specifications General - 1
General
Engine Canon P90 engine
Printing Method Electrophotography using single-component, dry-jumping

development
Optical System Semiconductor laser; scanning mirror
Resolution 300 dots per inch (dpi) (PLW 300 and 320)
600 dpi (LW 4/600 PS)
Imaging Language Quickdraw (PLW 300)

Supported PostScript Level 2 (PLW 320 and LW 4/600 PS)
Specifications General - 2
System Macintosh computer with system 6.0.7 or later

Requirements
Specifications Intro Date - 3
Intro Date
Personal June 1993

LaserWriter 300
Personal January 1994

LaserWriter 320
LaserWriter 4/600 June 1995

PS
Specifications Logic Board - 4
Logic Board
CPU PLW 300: N/A

PLW 320: AMD 29205 processor
LW 4/600 PS: AMD 29200 RISC processor
RAM PLW 300: 512 K

PLW 320: 2 MB (expandable to 8 MB)
LW 4/600 PS: 2 MB (expandable to 6 MB)
ROM PLW 300: N/A

PLW 320: 2.5 MB
LW 4/600 PS: 2.5 MB
Specifications Logic Board - 5
I/O PLW 300: Serial, externally clocked

PLW 320: LocalTalk
LW 4/600PS: LocalTalk (EtherTalk and TokenTalk connectivity
through LaserWriter Bridge 2.0 software.)
Specifications Performance - 6
Performance
Printing Speed Approximately 4 pages/min. (A4). Actual performance depends

on the images printed and the computer used.
Duty Cycle No limit in pages per month
Minimum Life 150,000 pages

Expectancy
Printable Area Maximum printable lines: 8 in. (203 mm)

Minimum top and bottom margins: 0.25 in. (6.35 mm)
Minimum left and right margins: 0.25 in. (6.35 mm)
The Personal LaserWriter 320 requires a total of 4 MB of RAM in
order to print edge to edge on legal paper.
Specifications Paper - 7
Paper
Paper Weights Cassette feed:17-20 lb., single-sheet, photocopy bond

Manual feed:17-28 lb., letterhead and colored stock, standard-
weight
transparency material, envelopes, and labels
Cassette Type Universal (letter, legal, A4, executive)
Paper Delivery Face-down/face-up
Capacity In Cassette: 100 sheets

Manual: Single sheets, envelopes, transparency material, etc.
Capacity Out 25 plain sheets (face-down delivery only)

Specifications Paper - 8
Transparency material, labels, and postcard paper are delivered

face-up only and must be removed by hand.
Specifications Fonts - 9
Fonts
Serif Fonts ITC Bookman, Courier, New Century Schoolbook, Palatino, Times,
Chicago, and New York
Sans Serif Fonts ITC Avant Garde, Helvetica, Helvetica Narrow, Geneva, and Monaco
Special-Purpose Symbol, ITC Zapf Chancery, and ITC Zapf Dingbats

Fonts
Specifications Electrical - 10
Electrical
Line Voltage US/Japan: 100-120 V; 50-60 Hz

Europe/Austrailia: 220-240 V; 50 Hz
Power Consumption Operating: 450 W maximum at 115 V or 220 V

Standby: 10 W or less
Specifications Physical - 11
Physical
Dimensions Width: 15.2 in. (38.5 cm)

Depth: 14.9 in. (37.9 cm)
Height: 6.3 in. (16.1 cm)
Weight 15.4 lb. (7 kg) without cartridge

Specifications Environmental - 12
Environmental
Temperature Operating: 50-90.5° F (10-32.5° C)

Storage: 32-95° F (0-35° C)
Humidity Operating: 20-80% relative humidity, noncondensing

Storage: 10-80% relative humidity, noncondensing
Ozone Emission Less than 0.05 parts per million maximum, measured in
accordance with ECMA 129 or UL114 standards for ozone
K Service Source
Troubleshooting
PLW 300 & LW 4/600 PS
Troubleshooting General - 1
General
The first part of this chapter contains quick-reference
troubleshooting information for the Personal LaserWriter
300/320 and LaserWriter 4/600 PS. We encourage you to
review and print out this chapter before troubleshooting a
printer.
At the end of this chapter are troubleshooting flowcharts and

tables. If a table name clearly addresses your problem, you can go
directly to that table. If not, you should go to the flowchart
associated with the version of the printer you are working on.
Troubleshooting 320 Power-On Self Test - 2
320 Power-On Self Test

The Personal LaserWriter 320 goes through a self diagnostic each
time that you plug the printer in. This diagnostic is called the
Power-On Self Test (POST). This test is not the same as the
engine diagnostic (see next topic). Unlike the engine diagnostic
test, POST does not require the placement of any loopback cable.
Note: POST does not occur on the Personal LaserWriter 300.
Observing how the LEDs extinguish from the time of startup can
help isolate certain failure areas.
• When you plug in a functional printer, all LEDs will illuminate
for a short time.
• The Ready LED extinguishes when no errors are found on the
I/O controller board.
• The Paper-Out LED extinguishes when no errors are found on
the RAM card.
Troubleshooting 320 Power-On Self Test - 3
• Finally the Jam LED extinguishes when no errors are found in

the engine.
Note: In a functional printer, control will be passed on to the

PostScript interpreter at the end of this sequence.
Troubleshooting Engine Diagnostic - 4
Engine Diagnostic
The Personal LaserWriter 320 and LaserWriter 4/600 PS have
self-diagnostic capability built into the I/O board. When the
printer is in diagnostic mode, the LEDs are displayed in special
diagnostic sequences.
Note: The Personal LaserWriter 300 does not have self-

diagnostic capability.
To enter the diagnostic mode, switch off the printer, place a serial
loopback cable (P/N 922-1489) into the serial connector on the
I/O board, and switch on the printer.
It may take up to 90 seconds for the diagnostic LEDs to display.
If the diagnostic detects an error, the LEDs will flash repeatedly

through the following sequence until you switch off the printer.
1. All LEDs on for 1 second
2. All LEDs off for 1 second
3. <Error configuration> for 1 second
4. All LEDs off for 1 second
See next page for error configurations.

LED Error Configurations
Controller Assembly Fuser Assembly Fan Motor
RAM Card Laser Assembly Misc. Engine

Troubleshooting Troubleshooting Tips - 7
Troubleshooting Tips
Isolating Controller Board Problems
If you are unable to print a service test page (see "Service Test
Page"), but the printer does cycle through its normal startup
sequence (the fan comes on and the delivery rollers rotate), you
most likely have a problem with the controller assembly or
pickup solenoid.
Refer to the Take Apart chapter for instructions on how to replace

the pickup solenoid and/or controller assembly.
Light Exposure Problems on Test Prints

When the printer cover is removed, the photosensitive drum
inside the toner cartridge may be exposed to light. This exposure
can affect the quality of your printouts.
Guard against light exposure when printing service test pages and
other printouts by covering the toner cartridge with a piece of
paper.
Interrupting a Print Cycle

Interrupting a print cycle and inspecting the photosensitive drum
can help isolate the cause of print quality problems.
If the image on the surface of the drum exhibits the same problem
as the printed page, the fault is before the drum, probably
somewhere in the imaging system.
If the image on the drum is OK, the fault is after the drum,
probably in the fuser assembly or controller assembly.
To inspect the drum, initiate a printout. Wait approximately 12

seconds after you hear the paper being picked up from the casette
tray and then interrupt the printing process.
You should interrupt the printing process after the image has been
transferred to the paper, but BEFORE the paper exits the fuser.
Remove the toner cartridge and turn it over. Pull back the shield
that covers the photosensitive drum and inspect the drum surface.
Avoiding Paper Jams

The following tips will reduce your chances of a paper jam:
• Don't load already printed pages into the paper cassette—always
use manual feed for printing the second side of two-sided
copies.
• When printing multiple pages via manual feed, wait for the
screen prompt before inserting a new sheet into the printer.
• Make sure that the paper cassette is properly loaded with one of
the recommended paper types.
Troubleshooting Circuit Board Diagrams - 10
Circuit Board Diagrams

On the following pages are diagrams of the circuit boards and
high-voltage contacts listed below:
• Personal LaserWriter 300 I/O Board
• Personal LaserWriter 320I/O Board
• Personal LaserWriter 320 2 MB RAM Expansion Card
• Personal LaserWriter 320 6 MB RAM Expansion Card
• Personal LaserWriter 300/320 Controller Assembly
LEDs
1 2 3
Personal LaserWriter 300

I/O Board
J2
J1
Controller
Interface
Board
Connector
Connector
(opposite side)
LEDs
1 2 3

I/O Board
J2 J104
J1
Controller Memory Card
Interface
Board Connector
Connector
Connector
(opposite side)

I/O Board
The 2 MB RAM Expansion Card mates into J104 on 2 MB RAM

the Personal LaserWriter 320 I/O board to bring Expansion Card
total RAM to 4 MB. 4 MB of RAM is required to
print edge to edge on legal size paper.

I/O Board
The 6 MB RAM Expansion Card mates into J104 on 6 MB RAM

the Personal LaserWriter 320 I/O board to bring Expansion Card
total RAM to 8 MB. 8 MB of RAM is required to
print in PhotoGrade.
SW301 J103
J204
J601 Controller Board

Assembly Fuses
J202
SW201
J201
J206
Pickup Solenoid
VR301 HVT Assembly
The controller assembly controls the operation of the print engine.

This assembly contains the high-voltage power supply, the four
paper sensors, the printer fuses, the service test page button, and
the pickup solenoid.
Troubleshooting Wiring Diagram - 16
Wiring Diagram
The wiring diagram for this printer can be found on the next page.
The detail in this document is too small to read easily at 100%
view. You should either zoom into the diagram using the zoom tool
above, or print the diagram on a laser printer with a resolution of
300 dpi (600 dpi preferred).
LASER/SCANNER ASSEMBLY
BD UNIT LASER UNIT
GND
FAN
+5V
+5V
+12VGND
/RO
1
/BD
PD
LD
LIGHT PIPE
FANTAC 2 J804
FANON 3 IC801
1 2 3 4 1 2 3
J802 J803
J801
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18
I/O BOARD
LED1 LED2 LED3
J1
J2
GND(+5V)
GND(+5V)
GND(+5V)
SCNCLK
SCNTAC
FANTAC
/VDOUT
/SCNON
+12VBS
+12VBS
LPCHG
FANON
SCANNER
APCSH
/CPRDY
/PPRDY
/RESET
GND
GND
+5V
/CBSY
/PRNT
/PRFD
+5V
/SBSY
/CCLK
/BD
/PCLK
INTERCONNECT
/CMD
/VDO
/RDY
/TOP
/STS
GND
GND
+5V
+5V
/BD
-5V
ASSEMBLY
A1
B1
A2
B2
A3
B3
A4
B4
A5
B5
A6
B6
A7
B7
A8
B8
A9
B9
A10
B10
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18
FUSER ASSEMBLY J202 J201
3
2 J103 Pickup
J206 Solenoid
1
SL002 PICKUP MOTOR
ASSEMBLY
J901 J902
PS304 Actuator
H901 Cassette
Registration
FU901
Actuator PS301 Empty

Paper CONTROLLER ASSEMBLY Sensor Solenoid
TH901 Delivery SL001
Sensor
J207
J904
Fixing
Film 1
2 J204
R901 3
Safety Earth To Low Voltage

Screw Power Supply Circuit
Paper SW201 PS303 1
Guide FU201 100/115V only Top Cover Winding 2 MAIN
SW301 Switch J601
Test Page Paper 3 MOTOR
Button PS302 Sensor 4
FU101 Registration
POWER 3
To AC Paper Sensor J402 J404 J403 J401
INLET 2 DV GND TR PR
Driver
J101 1 J301
H VR301
10 9 8 7 6 5 4 3 2 1
ANGND
GND
PAUSD
12VAS
FSRTHR
PISNS
TOPVR
FMODEO
+5V
FMODE1
Cover Actuator
in Feeder HVT
Interlock Arm
Guide CONNECTOR
Actuator Registration
Assembly ASSEMBLY
Assembly
TONER CARTRIDGE
Troubleshooting Service Test Page - 18
Service Test Page

The service test page is generated by the controller assembly. It
serves to confirm print engine operation.
There are two methods for generating the service test page,
depending on the model of the printer that you are servicing.
LaserWriter 4/600 PS
Test Page Lever
To generate a service test page on the LaserWriter 4/600 PS,

raise the edge of the printer and press the plastic service test page
lever underneath the printer. The photos above are taken from
the “Service Test Page LW 4/600” movie that is included on this
CD.
Personal LaserWriter 300/320

To generate a service test page on the Personal LaserWriter 300
or 320, perform the steps on the next page.
Toner Cartridge
Cover Interlock Actuator
Paper Delivery Sensor PS301 Test Page Button

Remove the printer cover (refer to "Cover" in Take-Apart) and

plug in the printer. Defeat the paper delivery sensor PS301 with
a piece of folded paper. Insert the paper only until it touches the
metal shaft on the fuser. If you insert the paper too far, the
sensor will remain open and the printer will determine that a
paper jam exists.
Shaft
Folded
Paper
Fuser
PS301
Cover the toner cartridge with a piece of paper to prevent

exposure of the drum.
Press down on the toner cartridge and the cover interlock actuator
while you press the service test page button with a screwdriver
(or similar dowel-shaped tool).
Note: When you press down the cover interlock actuator, the fan
should come on and the paper delivery rollers should rotate. If
you don't hear the fan, verify that you have properly defeated the
paper delivery sensor PS301, that you are holding down the cover
interlock actuator all the way, and that the paper cassette is
installed. If you do not press down firmly on the toner cartridge
during the printing process, the test page may be blank.
Troubleshooting Power Failure - 23
Power Failure
AC power failure 1 Verify correct voltage at power outlet.
2 Check power cord connections at printer and outlet.
3 Replace fuse FU101 on controller assembly.
4 Replace controller assembly.
DC power failure 1 Examine cause of tripping of overcurrent detection circuit in

controller assembly.
2 Replace fuse FU201 on controller assembly.
Troubleshooting No Paper Pickup - 24
No Paper Pickup
No pickup (manual 1 Check arm registration assembly and replace if broken.
feed) 2 Replace pickup motor assembly.
No pickup (cassette 1 Check cassette-empty sensor lever and replace if broken.

feed) 2 Replace pickup solenoid on controller assembly.
3 Inspect pickup roller on pickup motor assembly and replace
if damaged.
4 Replace pickup motor assembly.
Troubleshooting Printer Jams - 25
Printer Jams
Paper jam LED lights 1 Check arm registration assembly and replace if broken.
when there's no 2 Check paper delivery sensor and replace if broken.
paper jam 3 Replace controller assembly.
Troubleshooting Motor Failure - 26
Motor Failure
Motor doesn't rotate 1 Verify motor is making good contact with controller
assembly at connector J601.
2 Replace main motor.
Troubleshooting Fan Failure - 27
Fan Failure
Fan doesn't come on 1 Verify fan is making good contact with laser/scanner
assembly at connector J804.
2 Replace fan.
Troubleshooting Fuser Assembly Failure - 28
Fuser Assembly Failure

No power to fuser 1 Verify fuser assembly is properly seated and making good
assembly contact with controller assembly at connectors J103 and
J204.
2 Replace fuser assembly.
Note: After replacing the fuser assembly, wait at least 10
minutes before plugging in the printer to allow the capacitor
to discharge.

Troubleshooting Printer Drops After 3 Pages - 29
Printer Drops After 3 Pages

The printer drops Replace the fan.
connections to the
Macintosh after
printing three pages.
Troubleshooting Environmental Problems - 30
Environmental Problems
Room lights flicker There have been reports of the Personal LaserWriter 300/320
when printer cycles causing sporadic flickering in some incandescent lights when the
to print. printer cycles to print. Replacing the controller assembly has
cured this problem in the cases that have been reported.
Troubleshooting Flowcharts and Tables
PLW 300 Flowchart 1
START
Do
you have a
Macintosh computer
No
with the LaserWriter 300 B
driver installed
available
for testing?
Yes
1. Connect the printer to the Macintosh computer that is

using the LaserWriter 300 driver.
2. Open the printer and remove any paper jams.
3. Install the toner cartridge and fill the cassette tray.
4. Switch on the computer and plug in the printer.
Does the No Go to Table 1,

fan come
No Power to Fan.
on?
Yes
Does the
main motor rotate No Go to Table 2,
during Main Motor Failure.
startup?
Yes
Issue a Print Window or

Print Desktop Command.
Follow the instructions

given in the error message
Does the No that appears on the
printer print from Macintosh screen. If the
a Macintosh? message indicates a module
malfunction, replace the
module.
Yes
Is the print No Go to "Print Quality

quality Problems."
OK ?
Yes
The printer is fully functional.

PLW 300 Flowchart 1 (Continued)
1. Remove the printer cover and I/O board.

2. Remove any paper jams.
4. Plug in the printer.
5. Defeat paper delivery sensor PS301 with a piece of
folded paper (see "Service Test Page.")
6. Cover the laser/scanner assembly with a piece of
paper to prevent exposure to light.
7. Press and hold down on the toner cartridge and the
cover interlock actuator.

fan come
No Power to Fan.
on?
Yes
Does the
startup?
Yes
Initiate a service test page.

(See "Service Test Page.")
Does the
printer deliver No Go to Table 3, 4, 5, or 6,
a service test depending on the specific
page ? paper transport problem.
Yes
Is the print No Go to "Print Quality

quality Problems."
OK ?
Yes

PLW 320 and LW 4/600 Flowchart 1
START
Do
you have a
Macintosh computer
No
with the LaserWriter 8 B
driver installed
available
for testing?
Yes
1. Connect the printer to the Macintosh computer that is using the LaserWriter 8 driver.
2. Open the printer and remove any paper jams.
4. Switch on the computer and plug in the printer.

fan come
No Power to Fan.
on?
Yes
Does the
startup?
Yes
Issue a Print Window or Print Desktop command.
Follow the instructions

given in the error message
Does the No that appears on the
printer print from Macintosh screen. If the
a Macintosh? message indicates a module
malfunction, replace the
Yes module.
Is the print No Go to Figure 2,

quality Print Quality Problems.
OK ?
Yes

PLW 320 and LW 4/600 Flowchart 1 (Continued)
1. Remove the printer cover and I/O board.

2. Remove any paper jams.
4. Plug in the printer.
5. Defeat paper delivery sensor PS301 with a piece of
folded paper (see "Service Test Page").
6. Cover the laser/scanner assembly with a piece of
paper to prevent exposure to light.
7. Press and hold down on the toner cartridge and the
cover interlock actuator.

fan come
No Power to Fan.
on?
Yes
Does the
startup?
Yes
Initiate a service test page.

(See "Service Test Page.")
Does the
printer deliver No Go to Table 3, 4, 5, or 6,
a service test depending on the specific
page? paper transport problem.
Yes
Is the print No Go to Figure 2,

quality Print Quality Problems.
OK?
Yes

Troubleshooting Tables
Important As you proceed through the steps in a table, remember to retry the printer each
time you change its physical state—for example, when you replace a module. If
the problem remains, reinstall the original module before proceeding to the
next step in the table. Refer as necessary to the wiring diagram that follows the
tables.
Table 1. No Power to Fan

Step Check Result Action
1 Make sure the toner No Problem solved.

cartridge is installed and
then unplug the printer.
Because of the possibility
of a capacitor error, wait 4
minutes and then plug in
the printer. Does the
problem persist?
2 Is the printer cover No Reseat the printer cover and/or install

securely seated and the and close the rear door assembly. Or,
rear door assembly depress the cover interlock actuator
installed and securely and defeat the paper delivery sensor.
closed? Or, if the cover is
removed, do you have the
cover interlock actuator
depressed and the paper
delivery sensor defeated?
3 Is there correct voltage at No Plug in the printer at an outlet that is

the outlet? supplying the correct voltage.
4 Is the power cord securely No Secure the power cord.

connected at the outlet
and at the printer end?
5 Is the fan cable securely No Secure the fan cable.

connected to the laser/
scanner assembly?
4
Table 1. No Power to Fan (Continued)

6 Is the fan cable pinched Yes Make sure the fan cable runs under
under the top tab that the side of the tab.
secures the fan to the
chassis?
7 Does the voltage Yes Replace the fan.

between connector
J804-3 (FANON) and
J804-1 (+12VGND) on the
laser/scanner assembly
change from 0 V to about
12 VDC when you plug in
the printer?
8 Is fuse FU101 on the con- Yes Replace the fuse.

troller assembly blown?
No Replace the controller assembly.
Table 2. Main Motor Failure

1 Is the motor properly No Reseat the motor so that it makes

seated and making good good contact with the controller
contact with the controller assembly.
assembly?
Yes Perform the first module exchange
listed below. If the problem persists,
reinstall the original module and
perform the next exchange:
• Replace the motor.
• Replace the controller
assembly.
Table 3. No Paper Pickup from Cassette Tray

1 Have you set the printer No Select the Cassette option in the Print
for cassette-feed in the dialog box.
Print dialog box?
Table 3. No Paper Pickup from Cassette Tray (Continued)

2 Was the toner cartridge No With the toner cartridge installed,

installed before you unplug the printer and plug it back in
plugged in the printer? again.
3 Try printing with known- No Problem solved.

good paper. Does the
problem persist?
4 Remove excess paper No Problem solved.

from the cassette tray.
Does the problem persist?
5 Is the paper pickup roller Yes Replace the paper pickup roller.
worn or deformed?
6 Replace the pickup No Problem solved.

solenoid on the controller
assembly. Does the
problem persist?
7 Is the fuser assembly No Reseat the fuser assembly so that it

properly seated and makes good contact with the
making good contact with controller assembly.
the controller assembly?
8 Remove the fuser No Replace the fuser assembly.

assembly and measure
the resistance between
connectors J204-1 and
J204-2.
Does the resistance

measure approximately
440 kΩ?
9 Is there continuity No Replace the fuser assembly.

between connectors
J103-1 and J103-2? Yes Perform the first module exchange
4
• Replace the controller assembly
• Replace the pickup motor.
Table 4. No Paper Pickup From Manual-Feed Slot

1 Is the printer set up for No Select the Manual Feed option in the
manual feed? Print dialog box.

problem persist?
3 Remove excess paper No Problem solved.

from the manual-feed slot.
4 Is the arm registration Yes Replace the arm registration

assembly broken? assembly.
No Perform the first module exchange

• Replace the pickup
motor.
assembly.
• Replace the fuser
assembly.
Table 5. Paper Jams in Pickup/Transfer Area


problem persist?
2 Was the toner cartridge No With the toner cartridge installed,

installed before you unplug the printer and plug it back in
plugged in the printer? again.
3 Is the paper wrinkled or Yes Check the inside of the printer for
damaged? physical obstructions and make sure
that all paper feed assemblies are
installed correctly.
Table 5. Paper Jams in Pickup/Transfer Area (Continued)

4 Inspect the arm Yes Replace the arm registration

registration assembly. Is it assembly.
jammed or broken?
5 Inspect the winding paper Yes Replace the feeder guide assembly.
sensor on the feeder
guide assembly. Is it
jammed or broken?
6 Does the paper jam when Yes Replace the fuser assembly.
you print a service test
page? No Replace the pickup motor. If the
problem persists, replace the
Table 6. Paper Jams in Fuser/Delivery Area


problem persist?
2 Is the paper wrinkled or Yes Check the inside of the printer for
damaged? physical obstructions.
3 Inspect the winding paper Yes Replace the feeder guide assembly.
sensor on the feeder
guide assembly. Is it
jammed or broken?
4 Inspect the delivery roller No Replace or reseat the delivery roller

assembly and passive assembly and/or passive delivery
delivery rollers. Are they rollers.
installed correctly and in
good working order? 4
Table 6. Paper Jams in Fuser/Delivery Area (Continued)

5 Remove the rear door No Replace the rear door assembly.

assembly and inspect the
operation of the paper
delivery selector. Does
the assembly move
freely?
6 Test the paper delivery Yes Replace the fuser assembly.

sensor in the fuser
assembly. Does it appear No Replace the controller assembly. If
to be jammed or broken? the problem persists, replace the fuser
assembly.
Print Quality Problems

The following graphic shows examples of image quality defects. Refer to the
appropriate troubleshooting table to correct the quality of the image.
All-Blank Page All-Black Page Light/Faded Image Dark Image

See Table 7 See Tablle 8 See Table 9 See Table 10
Black Vertical White Vertical Irregular Stairstepping

Line(s) Line(s) Black Line See Table 14
See Table 11 See Table 12 See Table 13
Horizontal Black Horizontal Bad Registration Skewed Print

Banding Lines See Table 17 See Table 18
See Table 15 See Table 16
Bad Fusing Toner on Back Blank Spots No PhotoGrade

See Table 19 See Table 20 See Table 21 Resolution
See Table 22
Legal Size
Print Area
See Table 23
Table 7. All-Blank Page

1 Has the sealing tape been No Remove the sealing tape or other
removed from the toner obstructions from the toner cartridge.
cartridge, and is the
cartridge free from any
other obstructions?
2 If the printer cover is No Problem solved.

removed, make sure you
are pressing down on the
toner cartridge during the
printing process so that
the toner cartridge is
making solid contact with
the HVT connector. Does
the problem persist?
3 Are the metal contact Yes Clean the contact points with a soft,
points on the toner dry cloth.
cartridge or HVT
connector assembly dirty? No Perform the first module exchange
assembly.
• Replace the
laser/scanner assembly.
Table 8. All-Black Page

1 Replace the controller No Problem solved.

assembly with a known-
good controller Yes Replace the laser/scanner assembly.
assembly. Does the
problem persist?
Table 9. Uniformly Light/Faded Image Over Entire Page

1 Remove the toner No Problem solved.

cartridge and rock it back
and forth to distribute the
toner evenly. Does the
problem persist?
2 Adjust the print density, No Problem solved.

using the Options button
in the Print dialog box,
and print about a dozen
test pages with known-
problem persist?
3 Replace the toner No Problem solved.

cartridge with a
known-good cartridge.
cartridge or HVT
• Replace the transfer
roller assembly.
• Replace the HVT
connector assembly.
assembly.
• Replace the
4
Table 10. Uniformly Dark Image Over Entire Page

1 Adjust the print density, No Problem solved.

using the Options button
in the Print dialog box,
and print about a dozen
test pages with known-
problem persist?
cartridge or HVT
assembly.
• Replace the
Table 11. Black Vertical Lines, Sharp and Well-Defined

1 Try printing with a known- No Problem solved.

good toner cartridge.
2 Does the problem occur Yes Replace I/O board.

only when you print from
the Macintosh, not when No Perform the first module exchange
you print a service test listed below. If the problem persists,
page? reinstall the original module and
assembly.
• Replace the
Table 12. White Vertical Lines, Sharp and Well-Defined

1 Is there any type of Yes Remove the obstruction.

physical obstruction near
the laser opening that
could be casting a
shadow on the
photosensitive drum?
2 Does the problem occur Yes Replace the I/O board.

only when you print from
the Macintosh, not when No Perform the first module exchange
you print a service test listed below. If the problem persists,
page? reinstall the original module and
• Replace the pickup
motor.
• Replace the
• Replace the mirror
assembly.
Table 13. Irregular Black Lines

1 Replace the toner No Problem solved.

cartridge. Does the
problem persist?
4
Table 14. Stairstepping/Vertical Lines Jagged or Shaky

1 Is the laser/scanner No Reseat the laser/scanner assembly.

assembly properly seated
and making good contact
with the scanner
interconnect assembly?
2 Is the scanner No Reseat the scanner interconnect

interconnect assembly assembly.
properly seated and
making good contact with
the controller assembly?
3 Does the problem appear No Replace the I/O board.

when you print a service
test page? Yes Perform the first module exchange
• Replace the
assembly.
Table 15. Horizontal Banding, Evenly Spaced Smudged

Black Lines Over Image
1 Interrupt a print cycle and Yes Replace the toner cartridge.

inspect the
photosensitive drum. Replace the fuser assembly.
Does the fault appear on No
the drum?
Table 16. Black Horizontal Lines, Sharp and Well-Defined

1 Does the problem appear Yes Replace the I/O board.

on normal prints, but
definitely not on a service No Replace the fuser assembly.
test page? Replace the laser/scanner assembly.
Table 17. Bad Registration


problem persist?
2 Remove the excess paper No Problem solved.

from the cassette tray or
manual-feed slot. Does
3 Perform the registration No Problem solved.

adjustment (see
“Registration
Adjustment”). Does the Yes Perform the first module exchange
problem persist? listed below. If the problem persists,
• Clean or replace the pickup roller as
needed.
• Replace the pickup motor.
• Replace the arm registration
assembly if broken.
• Replace the controller assembly.
4
Table 18. Skewed Print

1 Adjust the mirror No Problem solved.

assembly (see “Mirror
Adjustment”). Does the
problem persist?
Table 19. Bad Fusing


problem persist?
2 Remove the excess paper No Problem solved.

from the cassette tray or
manual-feed slot. Does
3 Perform the registration No Problem solved.

adjustment (see
“Registration Yes Perform the first module exchange
Adjustment”). Does the listed below. If the problem persists,
problem persist? reinstall the original module and
• Clean the transfer roller.
• Replace the transfer roller.
• Replace the fuser assembly.
Table 20. Toner on Back of Page

1 Clean the transfer roller No Problem solved.

using a dry, lint-free cloth
only. If the roller cannot
be cleaned, replace it.
2 Clean the transfer guide No Problem solved.

assembly. Does the
problem persist?
3 Clean the feeder guide No Problem solved.

assembly. Does the
problem persist? Yes Replace the fuser assembly.
Table 21. Blank Spots, Random Pattern or Location

1 Try printing with dry, No Problem solved.

known-good paper. Does
2 Clean the transfer roller No Problem solved.

using a dry, lint-free cloth
only. Does the problem Yes Perform the first module exchange
persist? listed below. If the problem persists,
assembly.
• Replace the transfer
roller.
4
Table 22. No PhotoGrade on Personal LaserWriter 320

1 Have you installed the No Install the 6 MB RAM expansion card

6 MB RAM expansion on the I/O board. This will bring the
card? total RAM to 8 MB. Eight MB of RAM
is required to print in Offgrade.
Table 23. Personal LaserWriter 320 Legal Size Print Area Not
Edge-to-Edge
1 Have you installed the No Install the 2 MB RAM expansion card

2 MB RAM expansion on the I/O board. This will bring the
card? total RAM to 4 MB. Four MB of RAM
is required to print edge-to-edge on
legal size paper.
K Service Source
Take Apart
PLW 300 & LW 4/600 PS
Take Apart Connector Covers - 1
Connector Covers
No preliminary steps are
Power
Connector required before you begin
Cover this procedure.
Interface
Connector
Cover
Take Apart Connector Covers - 2
1 Open the connector

covers.
2 Release the tabs at the

top and bottom of each
connector cover, and
Connector remove the connector
Cover
covers from the main
cover.
Connector
Cover
Take Apart Rear Door Assembly - 3
Rear Door
Assembly
Rear Door Assembly
required before you begin
this procedure.
Take Apart Rear Door Assembly - 4
1 Open the rear door

assembly.
2 Push the assembly to

the right to free the left
hinge and to the left to
free the right hinge.
3 Lift the rear door

assembly out of the
printer.
Rear Door
Assembly
Take Apart Cover - 5
Cover
this procedure.
Cover
1 Open the rear door

assembly and side
connector doors.
Connector
Cover
Connector
Cover Rear Door
Assembly
2 Push the button on the

right side of the printer
and open the top door of
the cover.
3 Remove the four screws

that secure the cover to
the chassis.
Top Door
Button
4 Grip the two back

corners of the cover and
pull out to release the
back tabs.
5 Grip the two front

corners of the cover and
pull out to release the
front tabs.
6 Lift the cover and

remove it from the
printer.
Take Apart Light Pipe - 9
Light Pipe
Before you begin, remove
the cover.
Light Pipe
Take Apart Light Pipe - 10
1 Turn the cover upside

down.
2 Using a flat-blade
screwdriver, pry up the
small lockwashers that
secure the light pipe to
the cover.
3 Lift the light pipe and

remove it from the
cover.
Take Apart Top Door Assembly - 11
Top Door
Top Door Assembly
Assembly
the cover.
Take Apart Top Door Assembly - 12

down.
2 Using needlenose pliers,

lift up the end of each
spring and release the
spring.
3 Grip the metal bar that

holds each spring. Slide
the bar toward the
middle of the cover until
the bar clears the plastic
hinges.
4 Pull down on the top door

assembly to free the
hinges and remove the
top door assembly from
the cover.
Take Apart Button Lock Assembly - 13
Button Lock
Assembly
Button
Lock Before you begin, remove
Assembly the cover.
Take Apart Button Lock Assembly - 14

down.
screwdriver, release the
tabs on either side of the
button lock assembly.
3 Push out the button

assembly and remove it
Button Lock from the cover.
Assembly
Take Apart Fuser Assembly - 15
Fuser Assembly
Fuser Assembly
the cover.
Take Apart Fuser Assembly - 16
1 Remove the three screws

that secure the fuser
assembly to the chassis.
2 Grip the metal edges of

the fuser assembly and
pull the assembly out of
the printer.
Take Apart Fixing Film Assembly - 17
Fixing Film
Assembly
the following:
• Cover
• Fuser assembly
1 Using needlenose pliers,

release the springs on
the left and right sides of
the fuser (left side
Cable shown).
Clamp
2 Open the cable clamp on
the left side of the fuser.
Spring
3 Disconnect the two

connectors on the left
side of the fuser.
Connectors
4 Disconnect the
connector on the right
side of the fuser.
5 Open the the top of the

fuser.
Connector
6 Hold both ends of the

fixing film assembly
and carefully lift it out
of the fuser.
Take Apart Delivery Roller Assembly - 22
Delivery Roller
Delivery Roller Assembly
Assembly
the cover.
Take Apart Delivery Roller Assembly - 23
screwdriver, release the
white plastic tab that
Tab holds one side of the
delivery roller
assembly.
2 Pull up on the roller to

free that side from the
chassis.
3 Repeat this procedure

on the other side of the
roller.
4 Remove the roller

assembly from the
chassis.
Take Apart Passive Delivery Rollers - 24
Passive Delivery
Rollers
Passive Delivery Before you begin, remove
Rollers
the following:
• Cover
• Delivery roller assembly
Take Apart Passive Delivery Rollers - 25
1 Push in the tabs on each

side of the passive
delivery roller from the
underneath side.
2 Pull up the roller and

remove it from the
chassis.
Tab Tab
Take Apart Laser/Scanner Assembly - 26
Laser/Scanner
Laser/Scanner Assembly
Assembly
the cover.
1 Disconnect the fan cable

from the laser/scanner
assembly.
Fan Cable
2 Note: Do not remove the

fourth black screw that
secures the plastic cover
to the body of the laser/
scanner assembly.
Remove the three black

screws that secure the
laser/scanner assembly
to the chassis.
3 Lift the laser/scanner

assembly out of the
printer.
Caution: Never disassemble

the laser/scanner assembly
since it cannot be adjusted.
Take Apart Fan - 29
Fan
Fan the cover.
Take Apart Fan - 30
Fan Cable 1 Disconnect the fan cable.
screwdriver, push down
and release the bottom
tab that secures the fan
to the chassis.
3 Pull out on the top of the

fan and release the top
tabs.
4 Remove the fan.
Replacement Note: Be
careful not to pinch the
cable underneath the top tab
on the fan. Be sure to run
the cable underneath the
right side of the tab.
Take Apart Mirror Assembly - 31
Mirror Assembly
Mirror
Assembly the cover.
Take Apart Mirror Assembly - 32
1 Remove the two screws

that hold the mirror
2 Lift the mirror out of

the printer.
Note: You must readjust the

mirror after replacing it.
Refer to "Mirror Assembly"
in Adjustments.
Take Apart Intake Guide - 33
Intake Guide
Intake the cover.
Guide
Take Apart Intake Guide - 34
1 Remove the self-tapping

screw that secures the
intake guide to the
chassis.
2 Release the two tabs that

secure the front edge of
the intake guide to the
chassis.
3 Remove the intake guide

from the printer.
Tab
Tab
Take Apart Lock Guide - 35
Lock Guide
the cover.
Lock Guide
Take Apart Lock Guide - 36
1 Push in the center tab

and release the lock
guide.
2 LIft the guide out of the

printer.
Take Apart Transfer Roller Assembly - 37
Transfer Roller
Assembly
this procedure.
Note: You may want to

remove the mirror
assembly first to make the
transfer roller assembly
more accessible.
Transfer
Roller
Assembly
screwdriver, pry up the
left end of the transfer
roller assembly (the end
with the gear on it).
2 Slide the assembly to

the left to free it from
the bushing on the right
side.
3 Note: When removing

the transfer roller
assembly, be careful not
to lift out the bushing.
Hold the transfer roller
assembly by the shaft,
not the sponge area.
Lift the transfer roller

assembly out of the
printer.
Replacement Caution: There

are three positioning tabs
along the front edge of the
transfer roller assembly.
These tabs must be fully
seated, otherwise paper
jams will occur.
Take Apart Transfer Mount Assemblies - 40
Transfer Mount
Assemblies
the transfer roller
assembly.
Right Mount
Assembly
Left Mount
Assembly
Take Apart Transfer Mount Assemblies - 41
1 Remove the screws that

secure the transfer
mount assemblies to the
chassis.
2 Lift the mount

assemblies out of the
printer.
Take Apart I/O Board - 42
I/O Board
the cover.
Note: Before returning an

I/O board to Apple, remove
the metal cover. Keep the
metal cover and install it on
the replacement I/O board.
I/O Board
Take Apart I/O Board - 43
1 Remove the five screws

that secure the I/O board
to the chassis.
2 Pull the I/O board

straight out and remove
it from the drive
assembly.
Take Apart Motor Assembly - 44
Motor Assembly
the following:
• Cover
• I/O board
Motor
Assembly
Take Apart Motor Assembly - 45

that secure the motor
2 LIft out the motor

assembly.
Take Apart Controller Assembly - 46
Controller
Assembly
the following:
• Cover
• I/O board
• Fuser assembly
Controller Assembly
Note: Because the mirror

assembly protrudes above
the printer chassis, you
must protect the mirror
when you turn the printer
over. Insert a book under
the printer to prevent undue
stress on the mirror
assembly.
1 Turn the printer upside

down.

that secure the drive
assembly grounds to the
3 Note: Be careful not to

remove the center
screw that secures the
solenoid to the controller
board.
Remove the seven screws

that secure the
controller assembly to
the chassis.
4 Hold the controller

Controller Assembly assembly by the cassette
guides and lift the
controller assembly out
of the printer.
Take Apart HVT Connector Assembly - 50
HVT Connector
Assembly
the following:
• Cover
• I/O board
• Fuser assembly
• Controller assembly
HVT Connector
Assembly
Take Apart HVT Connector Assembly - 51
1 Push in the tabs on each

side of the HVT connector
assembly and release
the assembly.
2 Lift the HVT connector

assembly from the
Replacement Note: You
should hear a distinctive
click when you replace
the HVT connector
assembly.
Take Apart Pickup Solenoid - 52
Pickup Solenoid
the following:
• Cover
• I/O board
• Fuser assembly
Pickup
Solenoid
Take Apart Pickup Solenoid - 53
1 Remove the screw that

secures the solenoid to
the controller assembly.
2 Disconnect the solenoid

cable from connector
J206.
3 LIft the solenoid from

the controller assembly.
Solenoid Cable
Take Apart Drive Assembly - 54
Drive Assembly
the following:
• Cover
• I/O board
Drive
Assembly
Take Apart Drive Assembly - 55
1 Loosen the two self-

tapping screws on the
top of the motor
assembly.
2 Remove the six self-

tapping screws that
secure the body of the
drive assembly to the
chassis.
3 Remove the two sheet

metal screws that attach
the drive assembly to the
controller board.
Drive Assembly
4 LIft the drive assembly
from the chassis.
Take Apart Pickup Motor Assembly - 56
Pickup Motor
Assembly
the following:
• Cover
• I/O board
• Drive assembly
• Fuser assembly
Pickup Motor Assembly

Note: You must support the

top of the printer while it is
upside down to protect the
mirror assembly. Place a
book underneath the printer
Plastic Lock to eliminate stress on the
mirror assembly.
1 Turn the printer over.
2 Slide the white plastic

lock counterclockwise
and pull it out of the
chassis.

that secure the pickup
motor assembly to the
chassis.
4 Lift the pickup motor

assenbly out of the
printer.
5 Push up the white

plastic tab that secures
the pickup roller to the
pickup motor assembly.
6 Pull out on the roller

and remove it.
Replacement Note:
When replacing the
pickup roller, install it
with the flat side facing
down.
Pickup
Roller
Take Apart Roller Assembly - 60
Roller Assembly
the cover.
Roller Assembly
Take Apart Roller Assembly - 61
1 Remove the screw that

secures the roller
2 Lift the roller assembly

from the printer.
Roller
Assembly
Take Apart Feeder Guide Assembly - 62
Feeder Guide
Assembly
the following:
• Cover
• I/O board
• Fuser assembly
Feeder Guide
Assembly
Take Apart Feeder Guide Assembly - 63

that secure the feeder
guide assembly to the
chassis.
2 Lift the feeder guide

assembly from the
printer.
Take Apart Arm Registration Assembly - 64
Arm Registration
Assembly
the following:
• Cover
• I/O board
• Fuser assembly
• Feeder guide assembly
Arm Registration
Assembly
Take Apart Arm Registration Assembly - 65
1 Remove the HVT shield

and lift the arm
HVT Shield registration assembly
out of the printer.
Take Apart Cover Interlock Actuator - 66
Cover Interlock
Actuator
the following:
• Cover
• I/O board
• Fuser assembly
Cover
Interlock Actuator
Take Apart Cover Interlock Actuator - 67
1 Push in the top tab and

slide up the cover
interlock actuator.
2 Remove the cover

interlock actuator from
the chassis.
Take Apart Scanner Interconnect Assembly - 68
Scanner
Interconnect
Assembly
the following:
• Cover
• Laser/Scanner assembly
• I/O board
• Drive assembly
• Fuser assembly
Scanner
Interconnect
Assembly
1 Release the two tabs that

secure the scanner
interconnect assembly to
the chassis.
2 Lift the assembly out of

the chassis.
Replacement Note: You

should hear a distinctive
click when you replace
the scanner inter-
connect assembly.
Take Apart Chassis - 71
Chassis
The chassis is what remains
after removing the
following:
• Cover
• All assemblies
Chassis
K Service Source
Upgrades
PLW 300 & LW4/600 PS
Upgrades LW 4/600 Memory Upgrade - 1
LW 4/600
Memory Upgrade
To increase this printer’s
ability to image highly
complex pages you may
install the 4MB memory
board (P/N 661-0247)
into the I/O controller
board.
K Service Source
Additional Procedures
PLW 300 & LW 4/600 PS
Additional Procedures Mirror Assembly Maintenance - 1
Mirror Assembly
Maintenance
Mirror Assembly Using a blower brush, clean
the mirror assembly while
it is still mounted in the
printer chassis.
Reflecting Mirror
Caution: Wipe in one
direction only when cleaning
the mirror.
If the mirror is still dirty,

remove the mirror
assembly. Using lint-free
paper soaked with alcohol,
lightly wipe the reflecting
mirror clean.
Additional Procedures Mirror Assembly Maintenance - 2
Refer to the Adjustments chapter for information on how to

adjust the mirror after reinstalling it.
Additional Procedures Transfer Roller Maintenance - 3
Transfer Roller
Maintenance
Shaft
the following:
Sponge Area
• Cover
• Transfer roller assembly
You must eplace the transfer

Shaft
roller when it has been
soiled by paper dust, when
the toner cannot be removed,
or when the roller is
damaged.
When handling the transfer

roller, hold it only by the
shaft, not the sponge area.
Additional Procedures Transfer Roller Maintenance - 4
If the transfer roller becomes dirty, clean it using dry,

lint-free paper, which should produce virtually no paper
dust.
Caution: Use dry paper only to clean the transfer roller.

Never use solvents.
K Service Source
Adjustments
PLW 300 & LW 4/600 PS
Adjustments Mirror Assembly - 1
Mirror Assembly
Right Up
Left Up No preliminary steps are
Mark on this procedure.
printer
chassis Adjustment Scale The reflecting mirror is
on Mirror factory-adjusted to ensure
the correct angle. If you
Mirror
replace the mirror or the
laser/scanner assembly,
you must readjust the
mirror.
1 Align the adjustment

scale on the mirror
assembly with the mark
on the printer chassis.
2 Place letter-size paper in the cassette tray and initiate a

service test page.
Note: Always use letter-size or A4 paper for this

adjustment.
3 Using a straight edge,

Leading Edge of Paper
draw a line across the
Line 1 top of the test page
pattern (line 1).
Note: The skew in the

graphic is exaggerated
Test Page
Pattern for clarity.
4 Place a triangle against

the first vertical test
Line 2 pattern line on the and
trace a line along the top
of the rectangle (line 2).
Triangle
5 Measure the error

between the first and
second horizontal lines
Measure as shown.
Here
If the error is more than 1.5

mm, shift the scale in 1 mm
1.0 mm
Right Up increments to correct the
1.0 mm
error.
Left Up
Shift the mirror towards the
laser/scanner assembly to
Adjustment Scale
move the left side of the
image up; shift the mirror
assembly away from the
Image Right Up laser/scanner assembly to
Mirror
move the right side of the
Image Left Up image up.
Initiate another service test

page to verify the
adjustment.
If the adjusted value is still

Laser/Scanner Unit
incorrect, repeat the adjustment procedure until the error

is less than 1.5 mm.
Adjustments Registration Adjustment - 7
Leading Edge of Paper

Registration
Adjustment
You must perform the
registration adjustment
Leading Edge procedure whenever you
Registration replace the controller
Distance
assembly.
Note: Optimum leading edge

Test Page Pattern registration distance is 2
mm.
1 Using a jeweler's
Controller
Assembly screwdriver, reset
VR301 on the controller
assembly to "0."
VR301 2 Switch on the printer

and wait for the printer
to warm up.
Counterclockwise (-) Clockwise (+)
3 Print three service test
0 pages.
-2 +2
-4 +4
-6 +6
-8 +8
-10 +10
4 Measure the distance

from the top of each page
to the edge of the printed
test page pattern.
5 Calculate the average

Leading Edge
Registration distance by adding the
Distance three measurements and
dividing by three.
Test Page Pattern
Three Test Pages

6 Adjust VR301 so that the

(+) Clockwise (-) Counterclockwise
(Avg. distance < 2.0 mm) (Avg. distance > 2.0 mm) average value becomes
2.0 mm (see the table to
the left).
Difference VR301 Difference VR301
(mm) Setting (mm) Setting Note: For example, if
your average distance is
+3.04 -10 -0.30 +1
2.6 mm, the difference
+2.74 -9 -0.61 +2
is 0.6 mm and you
+2.44 -8 -0.90 +3 should set VR301 to a
+2.10 -7 -1.22 +4 setting of -2.
+1.83 -6 -1.50 +5
7 Print three more test
+1.50 -5 -1.83 +6 pages. If the average
+1.22 -4 -2.10 +7 registration distance is
+0.90 -3 -2.44 +8 not 2.0 mm, repeat this
+0.61 -2 -2.74 +9 procedure.
+0.30 -1 -3.04 +10
K Service Source
Exploded View
PLW 300 & LW 4/600 PS
Exploded View 1
PLW 320 & LW 4/600 PS

922-1384 (LW 4/600 PS)
922-0462 (LW 320) 922-0460
Cover Power
Connector
Cover
922-0464
Rear DoorAssembly 922-0463 (LW 320)
922-1385 (4/600)
Top Door
922-0461 076-0683
Interface Button Lock
ConnectorCover
922-1506
(LW 4/600 PS)
922-0465 Cleaning Brush
Light Pipe Assembly
922-0466
922-xxxx Delivery Roller
Fuser Assembly
Assembly Cover 661-0027 (PLW 320)
661-0202 (LW 4/600)
922-0450 (110 V) Laser/ScannerAssembly
922-0451 (220 V) 922-0468
Fixing Film Assembly Mirror 076-0168
Assembly Transfer Roller
661-0025 (110) Assembly
661-0026 (220 V) 922-0477 (L)
Fuser Assembly 922-0478 (R)
Transfer Mount
922-0467 Assemblies
Passive Delivery
Rollers 922-0456 Fan
922-0471 922-0472 (LW 320)

Motor Assembly 922-1386 (LW 4/600 PS)
Intake Guide
922-0475 922-0473
Cover Interlock Lock
Actuator 922-0481Chassis
922-0454
Drive Assembly 922-0470
Arm Registration
661-0687 Assembly
I/O Board (320)
922-1506
RollerAssembly
922-0660
I/O BoardCover 922-0452
Pickup Motor
922-0469
Feeder Guide
922-0457
Assembly
Scanner
Interconnect 922-0458
Assembly Pickup Solenoid
661-0200
I/O Board (4/600) 922-0453
HVT Connector
Assembly
922-1502 661-0029 (PLW 320 120 V)

Test Print Lever (4/600) 661-0028 (PLW 320 240 V)
661-0201 (LW 4/600 110/115 V)
661-0203 (LW 4.600 220/240 V)
661-0687
Controller Assembly
PLW 320 & LW 4/600 PS

Apple PLW 300 320 & LW 4 600 PS Service Source

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Apple PLW 300 320 & LW 4 600 PS Service Source

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K Service Source

PLW 300 & LW 4/600 PS

When the paper delivery selector is in the up position,

Paper Delivery Selector

Sensing System Theory

Each consists of an actuator and a U-shaped photo

The paper sensors are actuated as an arm or lever swings

Registration paper sensor PS302 detects the presence of

cassette-fed and manual-fed paper. If the paper does not

Winding paper sensor PS303 detects the passage of paper

Paper delivery sensor PS301 detects the passage of paper

Image Formation System

Photosensitive Drum Cartridge

Primary Charging Roller

The Printing Process

The primary charging roller applies a uniform negative

The latent image on the photosensitive drum becomes visible

Once the image is printed, the cleaner blade removes any

residual toner on the photosensitive drum surface. Then, as

While on standby, the printer's Ready/In Use status LED

If the cassette tray is empty and the printer is set for

If paper is jammed in the printer, the Paper- Jam LED

Note: The Personal LaserWriter 320 and LaserWriter 4/

Warmup or Ready Paper-Out Paper-Jam

Before installing a new toner cartridge, hold the cartridge

Print three or four pages after installing a new cartridge to

avoid such exposure:

Note: If the cartridge has been irradiated by ordinary light,

LaserWriter printers operate at high voltages. To prevent

Laser Beam Safety

Never disconnect the beam-detect cabling or laser shutter

Never remove the cover of a laser/scanner assembly,

The fuser assembly becomes very hot during printer

Toner is a nontoxic substance composed of plastic, iron, and

Engine Canon P90 engine

Printing Method Electrophotography using single-component, dry-jumping

Optical System Semiconductor laser; scanning mirror

Imaging Language Quickdraw (PLW 300)

System Macintosh computer with system 6.0.7 or later

Personal June 1993

Personal January 1994

LaserWriter 4/600 June 1995

CPU PLW 300: N/A

RAM PLW 300: 512 K

ROM PLW 300: N/A

I/O PLW 300: Serial, externally clocked

Printing Speed Approximately 4 pages/min. (A4). Actual performance depends

Duty Cycle No limit in pages per month

Minimum Life 150,000 pages

Printable Area Maximum printable lines: 8 in. (203 mm)

Paper Weights Cassette feed:17-20 lb., single-sheet, photocopy bond

Cassette Type Universal (letter, legal, A4, executive)

Paper Delivery Face-down/face-up

Capacity In Cassette: 100 sheets

Capacity Out 25 plain sheets (face-down delivery only)

Transparency material, labels, and postcard paper are delivered

Special-Purpose Symbol, ITC Zapf Chancery, and ITC Zapf Dingbats

Line Voltage US/Japan: 100-120 V; 50-60 Hz

Power Consumption Operating: 450 W maximum at 115 V or 220 V