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    TQM Syllabus

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    This document provides an introduction to total quality management concepts including quality circles, statistical process control, cost of quality, quality-based product and process design, and quality assurance. It also discusses quality audit techniques such as value engineering and value analysis. The document recommends several textbooks on total quality management, value engineering, quality management, and engineering for further reference.

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    TQM Syllabus

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    rkhurana00727
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    This document provides an introduction to total quality management concepts including quality circles, statistical process control, cost of quality, quality-based product and process design, and quality assurance. It also discusses quality audit techniques such as value engineering and value analysis. The document recommends several textbooks on total quality management, value engineering, quality management, and engineering for further reference.

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    This document provides an introduction to total quality management concepts including quality circles, statistical process control, cost of quality, quality-based product and process design, and quality assurance. It also discusses quality audit techniques such as value engineering and value analysis. The document recommends several textbooks on total quality management, value engineering, quality management, and engineering for further reference.

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    36 views1 page

    TQM Syllabus

    Uploaded by

    rkhurana00727
    This document provides an introduction to total quality management concepts including quality circles, statistical process control, cost of quality, quality-based product and process design, and quality assurance. It also discusses quality audit techniques such as value engineering and value analysis. The document recommends several textbooks on total quality management, value engineering, quality management, and engineering for further reference.

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    of 1

    > INTRODUCTION TO TWM

    Strategies concepts and objectives - Total quality model -TQM as applied to Indian Industries - Quality
    circle concepts - concepts, objectivesand functions of quality circles - Benefits of the organization - Training
    of qualityCircle members - Implementation.
    > TOOLS AND TECHNIQUES
    The seven management tools - Technique for analyzing aquality process - Statistical process Control -
    Introduction to S-S concepts
    > COST OF QUALITY
    Taquchi’s quality loss function - House keeping concepts forindustries, tool room, production shop -
    processing industries.
    > QUALITY BASED PRODUCT AND PROCESS DESIGN
    Design for reliability - Design formaintainability - Quality Function Deployment (QFD) - QFD and Quality
    Assurance -QFD Principles, Concepts and applications - case studies.
    > QUALITY ASSURANCE
    Definition, characteristics of quality assurance system. ISO-9000: scope, application, terms & definitions,
    evolution of IS0-9000 series, process approach, PDCA methodology, documentation requirements,
    commentary on ISO-9000 requirements, guidelines for preparation of Quality Manual. Steps for
    certification, implementation schedule for certification. ISO - 14000 series standards, concepts &
    requirements of ISO -14001, benefits of ISO - 9000 & ISO - 14000.
    > QUALITY AUDIT
    Introduction to value engineering & value analysis, methodology of value engineering. Unnecessary cost:
    Unnecessary costs, reasons of unnecessary costs, results of unnecessary costs. Value: Concept of value,
    types of value, use and prestige value, esteem value, estimation of product quality or performance,
    Functional approach: Types of functions, functional cost and functional worth. Effect of value improvement
    on profitability, tests for poor value, aims and objectives of value engineering, systematic approach.
    Text Books
    1. Besterfield Dale H... [et al.], “Total Quality Management”, Pearson Education Asia, 2001
    2. Mudge Arthur E, “Value Engineering -A Systematic Approach”, McGraw Hill Book Co., New York, 2000.
    3. R D Miles, “Techniques of Value analysis & Engineering”, McGraw Hill, 2000
    4. Sower, Savoie & Renick, “Introduction to Quality Management and Engineering”, Pearson \ Education
    Asia, 1999.
    5. S.M. Sundara Raja, Total Quality Management Tata Me Graw Hill, 1998.
    6. Patrick J. Sweeney (editor), TQM for Engineering, Quality Resources, Newyork, 1993.
    7. John Bank, The Essence of Total Quality Management, Prentice Hall of India, 1998.

    B.TECH (PRODUCTION & INDUSTRIAL ENGINEERING) VERSION 1.0 (161113) Page 58 of 68


    This document is the Intellectual Property of Hydrocarbons Education and Research Society and its contents
    are protected under the ‘Intellectual Property Rights’.

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