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    PC Resume-6

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    The document outlines the educational and professional experience of an individual pursuing a Bachelor of Arts in Communications with a concentration in Public Relations from California State University, Fullerton. Their experience includes roles in student government, public relations, customer service, and volunteer work tutoring elementary school students. They have also traveled internationally and are involved in various professional organizations and committees.

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    PC Resume-6

    Uploaded by

    api-338992614
    67 views4 pages
    The document outlines the educational and professional experience of an individual pursuing a Bachelor of Arts in Communications with a concentration in Public Relations from California State University, Fullerton. Their experience includes roles in student government, public relations, customer service, and volunteer work tutoring elementary school students. They have also traveled internationally and are involved in various professional organizations and committees.

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    pc resume-6

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    The document outlines the educational and professional experience of an individual pursuing a Bachelor of Arts in Communications with a concentration in Public Relations from California State University, Fullerton. Their experience includes roles in student government, public relations, customer service, and volunteer work tutoring elementary school students. They have also traveled internationally and are involved in various professional organizations and committees.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    67 views4 pages

    PC Resume-6

    Uploaded by

    api-338992614
    The document outlines the educational and professional experience of an individual pursuing a Bachelor of Arts in Communications with a concentration in Public Relations from California State University, Fullerton. Their experience includes roles in student government, public relations, customer service, and volunteer work tutoring elementary school students. They have also traveled internationally and are involved in various professional organizations and committees.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 4

    Education

    California State University, Fullerton ​Expected Graduation: June 2018


    Bachelor of Arts, Communications • Concentration: Public Relations
    Overall GPA: 3.36

    Santa Ana Community College, Santa Ana Graduated June 2016


    Associate Degree, Liberal Arts

    Professional Experience
    Communications Inter-Club Council ​July 2017 - Present
    Chair
    ● Oversee operations of the ASI budget of $18,278, which supports College of Communications
    clubs
    ● Direct weekly council meetings for proposal requests and presentations of sponsored events and
    conferences
    ● Oversee 10 council members and monitor interaction by enforcing policies, bylaws, and
    university regulations
    ● Provide ongoing development and education by inviting university departments to present at
    council meetings
    ● Assist faculty with classroom presentations to encourage and empower students with campus
    involvement
    ● Organize campus involvement in community partnerships such as DiscoverFest, Meet the Deans,
    and Welcome to Cal State Fullerton Day
    ● Collaborate with faculty on student related issues such as council and club concerns, political
    demonstrations, and university affairs
    ● Develop a yearly ASI budget proposal and review/approve spending of an annual budget
    ● Plan, recruit, and implement Executive Board Elections procedures for the upcoming academic
    year
    ● Organize and participate in social, team building, and organization retreats

    Practical Advantage - Zyxel September 2017 - December 2017


    Account Executive
    ● Drafted, proposed, and executed a campaign based on client needs and SWOT analysis
    ● Created 4 promotional videos that generated attention on social media towards company brand
    ● Ensured that projects were on schedule based on social media calendar and deadlines
    ● Met goals and objectives and worked within limitations of an allocated budget for the campaign
    ● Kept a daily report and communication with client regarding progress and delays on projects
    ● Gathered final campaign results and presented outcomes that were found throughout campaign

    California State University Fullerton Outreach ​April 2017 - August 2017


    Orientation Leader
    ● Supported the arrival of 4,000 new incoming first time freshman and transfer students
    ● Supervised an average of 20-30 students per day during a 7 week Orientation Program
    ● Successfully navigated campus tours to incoming students and their family members
    ● Taught new students how to access and navigate the university’s online student portal to
    successfully search, plan, and register for classes
    ● Provided support to students with special needs by accommodating required services
    ● Served the university community by working with international students with language barriers
    ● Familiarized with university departments such as Student Life & Leadership, Financial Aid, Title
    IX, Career Center, and Diversity Initiatives & Resource Centers
    ● Recruited future Orientation Leaders by promoting the department during on-campus outreach
    events

    Titan Public Relations January 2017 - May 2017


    Account Coordinator
    ● Worked with a team of 5 for a non-profit client and executed goals and objectives
    ● Created a media alert and was successfully featured on ​The Orange County Register
    ● Assisted and planned a charity drive at Choux Creme to promote clothing donations to Working
    Wardrobes
    ● Surpassed previous charity drive by collecting a total of 884 clothing articles
    ● Drafted a contract for Choux Creme venue for charity drive event and worked with management
    to promote their business at California State University, Fullerton

    Nordstroms Credit ​November 2016 - December 30, 2016


    Customer Service Specialist (Temp)
    ● Reviewed and made credit decisions on new account applications
    ● Processed and lended decisions on register referrals and online transactions
    ● Educated customers on Nordstrom Rewards and other credit benefits

    CH Robinson January 2011 - July 2016


    Customer Operations Representative
    ● Worked with a worldwide network for air, rail, and truckload services
    ● Maintained customer relationships to strengthen and grow business
    ● Operated account orders, project planning, accounts receivables, and reply to emails
    ● Dispatched drivers and tracked daily shipments for time sensitive orders
    ● Quoted services to clients depending on urgency, destinations, commodity, and means of
    transportation
    ● Liaison between distributors, warehouses, venues, and transportation services

    American General Finance September 2005 - June 2008


    Customer Service Representative
    ● Updated client applications to modify and improve monthly mortgage
    ● Assisted with Spanish speaking accounts for the Latino based market
    ● Reevaluated accounts flagged as dead to explore possible business opportunities

    North Orange County ROP ​June 2000 - August 2000


    The YMCA - ​Youth Coach Assistant
    ● Provided assistance for large group of students ranging from ages 5-10
    ● Observed and maintained youth behavior according to instructions provided by Youth Coach
    ● Attended various supervised events such as summer field trips, sports games, and educational
    outings
    ● Collaborated with team members to develop arts and craft projects for youth during special
    themed weeks

    Volunteer
    Horace Mann Elementary, Anaheim School District ​December 2017 - Present, 10 hrs/week
    Tutor
    ● Assist with teaching strategies that include group work and student hands-on activities
    ● Provide support by teaching reading comprehension and writing motor skills
    ● Evaluate homework and class assignments of 6-8 remedial students
    ● Help instructor by supervising a classroom of 28 first grade students
    ● Assist with emergency fire drill procedures and safely direct students to designated areas
    ● Effectively communicate with students, teachers, and school administrators

    Angeles De Medellin, Colombia July 2016 (1 full day)


    Youth Instructor/Tutor
    ● Interacted with the local community that is in extreme poverty and classified as a dangerous zone
    ● Demonstrated role model examples to children through strategic activities and social skills
    ● Taught English as a second language to 5 adults ranging from ages 20-60
    ● Assigned individual homework for each student dependent on their English proficiency

    Conferences
    California State University, Fullerton October 2017
    Hispanic Association of Colleges & Universities
    Titan Ambassador - Scholarship Recipient

    Committees
    Associated Students Inc. Research Grant Program, ​Evaluator November 2017

    Professional Affiliations
    Public Relations Student Society of America, ​Member July 2017 - Present
    Human Rights Campaign, ​Member August 2012 - Present

    International Travel
    Belgium Bolivia Cambodia Colombia Costa Rica Cuba
    France Ireland Italy Mexico Netherlands Peru
    Spain Switzerland Thailand United Kingdom
    Skills
    Computer: Proficient in Microsoft Word, Excel, Outlook, Photoshop, Adobe Illustrator, Premiere Pro
    Language: Fluent in Spanish

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