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JobDescription Spring HourlyLabTech MEI Revised 01.03.2018

This job posting is for a part-time Assistant Computer Lab Technician position at the Maryland English Institute. The responsibilities include assisting with hardware and software installation, troubleshooting, and maintenance for the Institute's computers, labs, network, and website. The position requires experience with Microsoft Access and SQL, knowledge of Windows operating systems, and networking principles. Customer service skills and patience are important as the Institute works with students who do not speak English well. The posting will remain open until the position is filled.

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33 views1 page

JobDescription Spring HourlyLabTech MEI Revised 01.03.2018

This job posting is for a part-time Assistant Computer Lab Technician position at the Maryland English Institute. The responsibilities include assisting with hardware and software installation, troubleshooting, and maintenance for the Institute's computers, labs, network, and website. The position requires experience with Microsoft Access and SQL, knowledge of Windows operating systems, and networking principles. Customer service skills and patience are important as the Institute works with students who do not speak English well. The posting will remain open until the position is filled.

Uploaded by

reasonhome
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Job Title: Assistant Computer Lab Technician Position Type: Part-Time (20 hours per week)

(Spring 2018)
Department/Group: Maryland English Institute Posting Expires: Open until filled
Location: 1117 Cole Student Activities Bldg. Level/Salary $18.00 / hour (No Benefits)
Range:
Applications Accepted By:
Email: [email protected] Subject line: MMC Assistant Lab Technician opening
Job Description

ROLE AND RESPONSIBILITIES


MEI has an opening for an Assistant Computer Lab Technician to aid with the maintenance and management of two
multimedia classrooms, provide technical support and training to faculty and staff, and explore continued integration of
instructional technology and materials into MEI programs. Responsibilities include:
 Assisting in installing/updating/uninstalling and troubleshooting hardware and Windows-based software issues
 Assisting in the maintenance and troubleshooting of all MEI computers for faculty, staff, and two small computer
labs - Microsoft Windows 10
 Maintaining the functionality and cleanliness of MEI computer labs
 Setting up and troubleshooting devices on the network, such as printers, computers, switches and IP phones.
 Setting up and troubleshooting A/V equipment, such as projectors and speakers.
 Training and supporting faculty and staff on an as-needed basis
 Assisting in the maintenance and management of MEI’s desktop server – Windows Server 2012
 Assisting in testing and helping develop and/or demonstrate educational software
 Maintaining and updating the MEI website as needed
 Performing other duties as needed
REQUIRED QUALIFICATIONS
 Experience with and knowledge of Microsoft Access (VBA and/or VB6 programming knowledge/experience may
be substituted if necessary)
 Knowledge of Microsoft SQL database
 Sufficient understanding of Microsoft Windows operating systems to be able to explain technical concepts to non-
technical users as well as troubleshoot problems
 Understanding of networking principles and concepts, including the following: sharing files and folders, creating
accounts, deploying network printers, and assigning user privileges
 A high level of self-motivation
 Excellent customer service skills and patience with students who do not understand English well
PREFERRED SKILLS
 Experience with Microsoft Windows 8, Windows 10, and Microsoft Server 2012
 Experience with Active Directory, Group Policy, and IIS operations
 Experience with WordPress
 Experience in working with people from different cultures

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