Neuro-LinguisticProgramming-NLP Case Studies
Neuro-LinguisticProgramming-NLP Case Studies
[TYPE THE
NEURO-LINGUISTIC PROGRAMMING (NLP): CASE
COMPANY
NAME]
STUDIES
“YOU CANNOT ALWAYS CONTROL WHAT HAPPENS, BUT YOU CAN ALWAYS
CONTROL HOW YOU DEAL WITH IT.”
According to Oxford English Dictionary Neuro-Linguistic Programming (NLP) is, "a model of
interpersonal communication chiefly concerned with the relationship between successful
patterns of behaviour and the subjective experiences (esp. patterns of thought) underlying
them" and "a system of alternative therapy based on this which seeks to educate people in self-
awareness and effective communication, and to change their patterns of mental and emotional
behaviour."
NLP means how to take control of your mind with respect to your thoughts and feelings and how
to change and regulate them to change yourself and your way of life. NLP enables you to be
aware of yourself, your self esteem (self worth) through self regulation aka self discipline.
Therefore, NLP effectively enables you to develop your communication and inter-personal skills
that we regard as life skills.
Psycho-Analysis is based on the question “why”, while NLP is based on the question “how”.
Psycho-Analysis or self analysis helps you to question and seek the reason why you want to
change the way you think about any object, experience, person, fact. Once you have answered
the question “why”, then NLP’s question “how” helps you to find the way you can change the
way you think and initiate the changes you intend to make in yourself. This therefore qualifies
the Oxford English Dictionary’s definition of NLP. How you can use your subjective experience
to successfully study and change your pattern of thoughts to successfully change your
behaviour pattern.
1. Conscious and Unconscious Mind: Your conscious mind analyses, criticizes and
thinks logically. Your unconscious mind controls your bodily functions viz. heartbeat;
breathing; memories; dreaming while conscious mind rests when you are asleep;
wisdom; creativity and problem-solving capabilities.
2. Submodalities: You have five senses and you take information from the outside world
through your senses. The way you take the information from your senses define the way
you think: you think in picture – visual thinking, you think in words/speech/sound
(auditory), think on inputs based on smell (olfactory) , you think on inputs based on taste
(gustatory), you think on inputs based on experience/activity/action (kinesthetic). The
quality of the images, sounds, smell, feelings are the “submodalities”. Therefore, the
quality of our thoughts- the submodalities determine the way our thoughts affect us.
When we make a big picture of the things we are associated with, our feelings will be
more intense. When we make a smaller image of the things we are associated with, our
feelings will be less intense. Therefore, we can learn how to control our submodalities to
manifest the kind of feeling we need when we need them.
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Discover Your Timeline: On your timeline, think of a time you brushed your teeth five
years ago. Think of the time you brushed your teeth one year ago. Think of the present
moment of you brushing your teeth. Think of a time where you will brush your teeth one
year in the future. Think of a time when you will brush your teeth five years in the future.
A. Draw an imaginary line from your thoughts your brushing your teeth in specific times
in the past, present and future and extend it further out into the past and the future. You
will discover how your certainty structure and beliefs associated with your act of brushing
your teeth as change with time and how you can conscious and unconsciously change in
the future.
6. Anchor and Association: Any stimulus that is associated with a specific response.
Anchors happen naturally, and they can also be set up intentionally, for example, ringing
a bell to get people’s attention, or more subtle, standing in a particular place or taking a
particular posture when answering negative and positive questions. Anchoring is a
process of associating an internal response with some external trigger so that the
response may be quickly, and sometimes covertly, re-accessed. Anchoring can be can
be visual (as with specific hand gestures like thumbs up for like or check/alright; folding
hands for salutation (Namaskaar)), auditory (by using specific words and voice tone),
and kinesthetic (as laying hand on someone’s shoulder). Criteria for anchoring:
a. Intensity or purity of experience
b. Timing; at peak of experience
c. Accuracy of replication of anchor
Association: As in a memory, looking through your own eyes, hearing what you heard,
and feeling the feelings as if you were actually there. This is called the associated state.
The memory and its associated submodalities in the form of feelings (visual, auditory,
Olfactory, gustatory and kinesthetic) that trigger negative emotions in you are the
Dissociation.
7. Information:
You use Anchor, Association and Dissociation, Timeline with Swish Pattern in
context with Aspects of Information (Inputs/Data/Stimulus) to help you to consciously
and unconsciously change your structure of Certainty (submodalities) to change your
habits and behaviour.
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STRESS MANAGEMENT
TIME MANAGEMENT
DEVELOP CONFIDENCE
PERSONAL CREATIVITY
GROUP CREATIVITY
PROCRASTINATION
DECISION MAKING
MOTIVATION
MEETINGS
PROJECT MANAGEMENT
PROBLEM SOLVING
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You can use the links provided in the References section to learn more about NLP.
In the NLP in Learning and Education: segment of References, there are links to more
information on application of NLP in devising of effective learning and educational experience
for the Educators and the Learners.
CASE STUDIES
Here are three case studies in the form of LinkedIn message threads. You can refer to the three
case studies to learn more about the application of NLP in developing your self-confidence,
communication skills, interpersonal skills, conflict management, problem solving, etc.:
The message statement from Sunipa Sen’s LinkedIn post dated January 7, 2018:
RAJEEV S (LinkedIn Member) LinkedIn Message SEGMENT 6: Sharing the LinkedIn messages from
RAJEEV S (LinkedIn Member). No Sooner had I mentioned my intent to post the message on LinkedIn
(Public) in my post on Mr. Mahesh Kulkarni, RAJEEV S, removed its name and became a "LinkedIn
Member". PLEASE NOTE: The starting date of the message thread highlighted in yellow too changed to
Oct 7. I had received a LinkedIn NOTIFICATION to compliment him on his Career
Achievement/Birthday, which evenually developed into this message thread. A classic case study on
communication, ethics, code of conduct, Gender Respect, you name it and you have it. MR. MAHESH
KULKARNI, are you reading it?:
Hi how r u6:39 PM
Thank you while I wish you all the best with regards
6:49 PM
LinkedIn Member sent the following message at 6:52 PM
Oh do u connect on WhatsApp
6:52 PM
Sunipa Sen sent the following messages at 11:44 PM
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Oct 8
Wed
10:37 AM
LinkedIn Member sent the following message at 10:44 AM
hi
10:44 AM
Sunipa Sen sent the following messages at 10:47 AM
10:48 AM
LinkedIn Member sent the following message at 10:50 AM
hi what r u doing
10:50 AM
Sunipa Sen sent the following message at 10:53 AM
10:53 AM
LinkedIn Member sent the following messages at 10:56 AM
Hmmmm
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r u on whatsapp
Sun
hi
hi
hi
hi
hi
12:22 PM
Sunipa Sen sent the following message at 12:24 PM
Hi
12:24 PM
LinkedIn Member sent the following message at 12:25 PM
12:25 PM
Sunipa Sen sent the following message at 12:30 PM
12:30 PM
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r u on whatsapp
12:33 PM
Sunipa Sen sent the following message at 4:00 PM
4:00 PM
LinkedIn Member sent the following message at 4:01 PM
4:01 PM
Sunipa Sen sent the following message at 4:05 PM
Why?
4:05 PM
LinkedIn Member sent the following message at 4:05 PM
for friendship
4:05 PM
Sunipa Sen sent the following message at 4:06 PM
4:06 PM
LinkedIn Member sent the following messages at 4:07 PM
hahah
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4:07 PM
Sunipa Sen sent the following message at 4:08 PM
Why?
4:08 PM
LinkedIn Member sent the following message at 4:09 PM
feel so
4:09 PM
Sunipa Sen sent the following message at 4:10 PM
4:10 PM
LinkedIn Member sent the following message at 4:15 PM
4:15 PM
Sunipa Sen sent the following message at 4:15 PM
4:15 PM
LinkedIn Member sent the following message at 4:16 PM
felt so
4:16 PM
Sunipa Sen sent the following message at 4:18 PM
4:18 PM
LinkedIn Member sent the following message at 4:19 PM
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4:19 PM
Sunipa Sen sent the following message at 4:24 PM
Could you explain what you mean by it was just a feeling...why are you unable to explain
yourself?
4:24 PM
LinkedIn Member sent the following message at 4:25 PM
ok leave it thanks
4:25 PM
Sunipa Sen sent the following messages at 4:28 PM
With regards
p.s. Rajeev, please do not further communicate with me on any SNS messenger. I do not like
to chat. With thanks and wishes for your peace prosperity success and happiness Sunipa Sen
_/|\_ (Namaskaar)
7:51 PM
LinkedIn Member sent the following message at 7:52 PM
??
7:52 PM
Today Sunipa Sen sent the following message at 6:34 AM
6:34 AM
LinkedIn Member sent the following message at 6:37 AM
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6:37 AM
Sunipa Sen sent the following message at 6:43 AM
True, i don't chat, chatting, chatter. Your work, deeds and your activities realise your potential
and you. Hence, wishing you success and happiness. Regards.
6:43 AM
LinkedIn Member sent the following message at 6:49 AM
6:49 AM
Sunipa Sen sent the following message at 7:26 AM
7:26 AM
LinkedIn Member sent the following message at 7:31 AM
7:31 AM
Sunipa Sen sent the following messages at 7:32 AM
7:36 AM
LinkedIn Member sent the following message at 7:39 AM
Bye
7:39 AM
Sunipa Sen sent the following message at 7:40 AM
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RAJEEV, It was you who wanted to and initated to chat. I do not like to chat, that you have
understood and appreciated too by now. As any gentleman should and would reply to my query:
what do you mean by 'K'?
7:40 AM
LinkedIn Member sent the following message at 7:41 AM
Don't mesg
7:41 AM
Sunipa Sen sent the following messages at 7:50 AM
7:51 AM
LinkedIn Chat Message thread of ALOK ABROL (LinkedIn Member describes himself as:
THE GUY)
Nice pic
Nice pic
Looking beautiful
Blue
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My favorite color
Suiting you
2:43 PM
Jan 1 Sunipa Sen sent the following messages at 6:04 PM
Thank you.
Take carw
Take care
6:33 PM
Alok Abrol sent the following messages at 10:53 PM
Welcome
:)
10:53 PM
Sunipa Sen sent the following messages at 11:09 PM
Take care
With regards
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:) :)
11:10 PM
Alok Abrol sent the following messages at 11:28 PM
:)
11:29 PM
Sunipa Sen sent the following message at 11:30 PM
May I know the reason why you want to communicate with me and specifically through
WhatsApp?
11:30 PM
Alok Abrol sent the following messages at 11:32 PM
In touch
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Try believing me
N not doubt
:)
11:33 PM
Sunipa Sen sent the following message at 11:42 PM
Alok, you're doubting yourself and your ability to persistently get LinkedIn to overcome its
infrastructural flaw in LinkedIn.
11:42 PM
Alok Abrol sent the following messages at 11:42 PM
Haha
Lol
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11:43 PM
Sunipa Sen sent the following messages at 11:43 PM
According to you, verbal communication means to keep in touch then you already are.
11:45 PM
Alok Abrol sent the following messages at 11:45 PM
Neither do i
:)
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:)
11:46 PM
Sunipa Sen sent the following message at 11:46 PM
11:46 PM
Alok Abrol sent the following messages at 11:47 PM
Indeed it does
11:47 PM
Sunipa Sen sent the following message at 11:47 PM
11:47 PM
Alok Abrol sent the following messages at 11:47 PM
No ambiguity
Thanks
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Dear
Pleasant coincidence
11:47 PM
Sunipa Sen sent the following message at 11:48 PM
11:48 PM
Alok Abrol sent the following message at 11:48 PM
N know french
11:48 PM
Sunipa Sen sent the following message at 11:48 PM
Take care.
11:48 PM
Alok Abrol sent the following messages at 11:48 PM
Okay
Coffee
11:48 PM
Sunipa Sen sent the following messages at 11:48 PM
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Please do not use terms of endearment when you have not met the person and you are
initiating communication through a SNS.
11:51 PM
Alok Abrol sent the following message at 11:52 PM
Good bye
11:52 PM
Sunipa Sen sent the following messages at 11:52 PM
You eventually make the communication a lost cause by appearing aggressive and not an
effective way to establish rapport.
Therefore use of memes in your communication to establish rapport and be persistent loses its
effect.
Ha ha ha
:) :)
11:54 PM
Hi Thanks for connecting. It is Nice to be connected here. I highly appreciate your profile. I wish to
introduce myself if you kindly allow me I am in IT Training for last 34+ Years since 1982 in India. This
is possible only by Quality, Commitment and ETHICS. - I have imparted training to almost all leading
software houses in India and Dubai,Shri Lanka, Malaysia. -----Use your own Logic Always.---- Album:
https://picasaweb.google.com/113545588991278710210/Software_Training_32_YEARS?noredirect=1
My Blog Articles Article-1: http://india-today-respect-women.blogspot.com/2011/11/omni-presence.html
-- Article-2: http://india-today-respect-women.blogspot.com/2009/12/woman-you-are-mother.html --
http://divya76.blogspot.in/2014/01/gurupurnima-22-july-2013-divya-jadhav.html?m=1 ---
http://www.poojainfotech.org Thanks, - Mahesh Kulkarni +91 9892466257 ---- Please please Read my
blog articles above.
3:08 PM
Sunipa Sen sent the following messages at 3:13 PM
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Hi
Thank you.
Fri
Wishes for a beautiful day, Sir, May i ask you a couple of queztions. The response will enable me to
comply to your request: 1. Sir, why an illustrious professional and an authority in the field of technology
like you have me read your blog articles? 2. The purpose and reason for asking me to read the specific
blog articles? Sir, your response will enable me to serve the purpose of your request.
9:37 AM
Mahesh Kulkarni sent the following message at 9:57 AM
View Mahesh’s profile
Hi Sunipa, I am pleased by your questions. Because that shows some one gives a scope to understand me
and my purpose. I am teaching for over 34 years. But at the same time I have lot of apolitical movements
in mind for social cause like 1. Spreading awareness of rights and duties in democracy. 2. Insist respect of
women and oppose ugly projection of women in ads, movies as object. 3. Oppose communalism and try
to build communal harmony. 4. Career motivation to young generation and build movement against
drugs, alcohol, smoking, Pre and extra marital nonsense. Etc I certainly need support. I caught/exposed
some one a decade back. They keep spoiling my image. So naturally I have to spread my thoughts. My
students know and support me. You may not be knowing so as an introductory message I wished I should
make you aware. I need your feedback. No matter age I tell everyone to bless me on this path. Thanks. --
Mahesh kulkarni
9:57 AM
Sat Sunipa Sen sent the following message at 9:56 PM
Thank you Mr. Kulkarni, I reciprocate and respect your thoughts and values. I firmly believe that one
gender cannot earn respect at the cost of the other gender(s). When women feel unsafe in a society, then
how can then men be safe in that society. No progress, growth and development of a gender or segment of
a society cannot be reciprocal to the progress, growth and development of the others. I certainly am
honoured by you asking me for my feedback and I hope I have been able to explain it adequately to you.
With regards and gratitude
9:56 PM
Mahesh Kulkarni sent the following messages at 10:28 PM
View Mahesh’s profile
Thanks
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10:29 PM
Sun Sunipa Sen sent the following messages at 1:06 AM
Gentleman, You remind me of a rather sad stint with Century Rayon as Learning and Development Head
in 2015. I was inducted as a woman or lady n the higher echelons of the management that was
predominantly a male bastion. You can call it as a reservation quota created by the management of
Century Rayon. 1. I often experienced snide remarks with gender underpinnings. I even had experienced a
lady Deputy Manager P&A deliberately touch my posterior. 2. The Senior President Mr. Chitlange voice
just two months after my joining the organisation publicly voiced his dissatisfaction in my performance,
because had refused the Lady Deputy Manager P&A's request to participate in a group dance being
organised for the Factory Management's QI Award Function Night. In response, when I asked him
whether my refusal to participate in the dance was the reason. He abruptly tried to brush aside the query
asking me to meet him in his office. 3. When I asked the AGM P&A to document and give me the perks
and emoluments I was entitled to, he had it sent through a factory hand who gruffly tossed it on my desk
and stomped out of the room, only to be followed in by the AGM himself asking me to provide proof of
my car, etc. to avail the perks and even accused me of being very argumentative because I had asked him
to document the list of perks and emoluments. I immediately returned the document to him telling him
that I would not avail the perks when I had specifically mentioned my parents (family) were using the car
at their place of residence. 4. Since 2001 I suffer from Asthma and I was in severe grip of the malady
from the time I joined Century Rayon. The same year I had lost my Father too. I took sick as well as leave
for Diwali to be with the family in Belgaum. I had literally lost my voice and was under medication when
I received a phone call from Mr. Subodh Dave, Joint President P&A and my reporting head. He gruffly
asked me to meet him as soon as I was in office. When I met him, he told me that the AGM had
complained about my behaviour and he wanted me to tender my resignation or he would take action
against me. When I asked him the reason why he was not allowing me to speak on my behalf, he simply
refused to listen to me and asked me not to step into the office premises till my notice period was over. 5.
I tendered my resignation and followed the official procedure for appointment with Mr. Om Prakash
Chitlange, and tried to meet Mr. Dave in his office, who seemed annoyed to see me and literally held on
to his pair of trousers apparently seeming to be asked to remove them. Abhorring his rather obscene
gesture I stepped out of his office trying to retain my self respect. 6. On the appointed date and time, I met
Mr. Chitlange in his office. He was mentally prepared to grill me with a fusillade of reason of my lack
lustre performance since my joining the office (In October and I was meeting him in November). I
immediately accepted his points with the point that I was isolated from the mainstream of activities: the
meetings, plans and I was planning and organising the L&D functions without any annual budget and
documents as none of the documents and files were in place. Ever since I joined office, I was not part of
the weekly review meetings and department meetings too. Whenever I visited the Departmental Heads
and their associates, they refused to meet me as they were busy with urgent work,while they were
organising training intervention for their department without the support or even formally informing the
L&D Department. He remained silent and invited me to tea the following day. I politely refused his
invitation through an email communication. 7. I the day I handed over my office (my last working day) at
Century Rayon, I did not meet Mr. Subodh Dave, Joint President P&A for the reasons best known to you
now. My pay was cut citing rather flimsy reason of my extended sick leave, while they sent me a cheque
of Rs. 4270.00 in 2017 in the name of annual bonus payment, which I returned to them (Century Rayon).
So, Mr. Kulkarni, it is quite evident, those who are vociferously vocal are the ones who seek justice and
judgement. While those who do not remain between the lines as the dots in the gray area with a question
mark hanging on their integrity and their very being; making them doubt themselves only to make all
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efforts to reaffirm their faith in the adage "Silence is Golden" to retain their sanctity and faith in
themselves. I firmly believe in myself and I do not need any affirmation of anyone for my credibility and
that is my core strength. That is my integrity that reinstates my sense of self worth. I may not be as high
as you in social stature and also in professional achievements, but I believe in humanity and the truth of
being humane, come what may. That gives me the strength to move on in life without seeking formal
endorsements, accolades and recognition to for my conviction.
I hence believe in empathy and have faced many challenges too. Yet, I remain steadfast in retaining it. I
am thankful to everyone and everything in my life for contributing to my life's experience. Mr. Kulkarni,
I thank you once again for writing me your message. I hope I have explained myself to you, though I may
not be as articulate as you are, Sir. I too write blogs to document and share my life's experience and
learning. I am sharing the link to the blogs with you. You may read them if would like to. I have also
documented my Century Rayon experience in the blog overlooking the stark reality that by doing so, I
may be jeopardizing my career and my professional life; but I have documented it as a learning and not a
note of complaint or instigation. You may not even read this message I am writing to you; Though I am
writing it with the best of intention of retaining and maintaining the harmony within me and around me.
Hence, I wish you success, safety, peace, prosperity, health, happiness, love and compassion. With
regards and gratitude Sunipa Sen Our World: http://ourworld-sunips.blogspot.in/ Our Learning:
https://draft.blogger.com/blogger.g?blogID=3063364178548125887#allposts/src=sidebar Scribd:
https://www.scribd.com/user/16692712/SunipaSen
1:20 AM
Mahesh Kulkarni sent the following message at 4:25 PM
View Mahesh’s profile
Yes. Yes. Sunipa. I saw your message but I wish to draft reply properly & bit occupied in on going work.
I will reply latter in details. Kindly understand. Thanks
4:25 PM
Sunipa Sen sent the following message at 4:35 PM
Thank you Mr. Kulkarni, Your earnest words of your wellbeing suffices for reply. With regards and
wishes for your success, safety, peace, prosperity and happiness.
4:35 PM
Mahesh Kulkarni sent the following message at 4:56 PM
View Mahesh’s profile
Million thanks to you. I wish you the same. Actually need some time/mind to draft a good one. By
evening I will do that.
4:56 PM
Sunipa Sen sent the following messages at 7:29 PM
Thank you Sir, Mr. Kulkarni, Please do prepare any message for me, Sir. With regards _/|\_ (Namaskaar)
Today
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While you prepare any message reply for me, please refer to my comment on your LinkedIn post. Hence,
you need not draft any response message to me. Thanking you with regards
6:37 AM
Mahesh Kulkarni sent the following message at 7:38 AM
View Mahesh’s profile
Sunipa, On your second comment: Kindly don't take me wrong. Son of very sr govt officer and spiritual
person, I am also spiritual and value "values in life". I believe in respect for every individual no matter
age, property, gender or any such label. My every day follow up is to remind myself that God is Omni
present. God or godly principle or that energy is in every particle of this universe, every single cell of this
universe. I believe in comparison , respect and care. I hate gender based incline or treatment. I hate the
way females are humiliated in Corporate and even in families. I am worried about the downfall of culture
and ethics in last 30 years in India. I am know no individual can stop this. But I wish to at least intensify
my movement against projection of woman as an object in ads movies and TV and internet. It is horrible.
Kindly never think I am avoiding or insulting. Either I may be busy or I may not be in good state of mind
to draft some good text. I condemn and hate what experience you got in one Corporate. I have daughters
and treat every student as like my son/daughter same do I have for you. I was online and on LinkedIn but
was not in good state of mind due to death of two persons around. So I visited your profile but could not
draft reply. Never misunderstand me or anybody keep some scope. --- Mahesh kulkarni
7:38 AM
Sunipa Sen sent the following messages at 7:45 AM
Gentleman, Please read your messages and you will realise the hypocricy in life especially in the Indian
Education System that makes Engineers Doctors Scientists and successful professionals but are we
successful humans where political and apolitical ideologies are even greater than universal truths...hence
the state of the planet Earth and its Environment.
Gentleman, Why you have to protect women, female, ladies? I reitrate, please read your reply to my
queries and reply to your message and you will realise the ironical hypocricy in your thought process.
Take care Sir.
References:
Get the Life You Want (The Secret to Quick and Lasting Life Change) by Richard Bandler (Co-
Creator of NLP)
http://www.nlplifetraining.com/what-is-nlp/index.html
https://www.skillsyouneed.com/ps/nlp.html
http://www.nlplinks.com/
http://www.neurolinguisticprogramming.com/
https://richardbandler.com/
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https://www.purenlp.com/
https://www.skillsyouneed.com/ps/nlp.html
https://hypnosistrainingacademy.com/nlp-technique-swish-pattern-martijn-groenendal/
https://www.youtube.com/watch?v=DyRfpod2fxw
http://www.planetnlp.com/nlp_swish_pattern.html
https://nlp-now.co.uk/nlp-swish-technique/
https://www.youtube.com/watch?v=b15h9F_Yfrc
https://excellenceassured.com/2749/how-to-make-the-nlp-swish-pattern-work
https://www.youtube.com/watch?v=sm9PA-yAf4c
https://www.youtube.com/watch?v=DhB9fE-TQow
http://infed.org/mobi/neuro-linguistic-programming-learning-and-education-an-introduction/
https://elearningindustry.com/neuro-linguistic-programming-in-learning
http://nlplifecoachingtrainingcourse.co.za/neuro-linguistic-programming-education-2/
http://www.leeds.ac.uk/educol/documents/00003319.htm
https://en.wikipedia.org/wiki/Neuro-linguistic_programming
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