Utilizing Strategic Management Accounting Techniques (Smats) For Sustainability Performance Measurement
Utilizing Strategic Management Accounting Techniques (Smats) For Sustainability Performance Measurement
Utilizing Strategic Management Accounting Techniques (Smats) For Sustainability Performance Measurement
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Abstract
Purpose: The main objective of this study is to determine whether the utilization of strategic management
accounting techniques is capable of providing managers with information for corporate sustainability
performance. Design/methodology/approach: A survey was carried out using self-administered questionnaires
on a sample of eighty-one accountant distributed across product-sector organisations. The questionnaire was
used to gather primary data from respondents. Multiple regression technique was used as the main statistical tool
of analysis. Findings: Our findings revealed that sustainability performance measurement is a multi-faceted
activity, requiring managers to implement strategic techniques capable of capturing information from diverse
areas of corporate environmental and social performance in order to enable them identify, accumulate and
manage environmental and social costs related to product development and manufacture.Research
limitations/implications:The study used a purposive sampling method, which focused on respondents that
agreed to the use of at least one strategic management accounting tool in their organization. However, Specific
contextual studies should be carried out to identify which particular strategic management accounting techniques
provide the needed information for economic, environmental and social decision-making areas in other
organisational categories. Practical implications:The findings enumerate the need for managers to employ
strategic management accounting techniques to enable them identify, accumulate, and manage social and
environmental costs of their activities.Originality/value:The study focuses on the utility of strategic
management accounting techniques by addressing the inherent measurement and management complexities
experienced by managers in measuring and reporting sustainability performance.
Keywords: Strategic Management Accounting; Utilization; Techniques.
1.1 Introduction
Modern day business environment is in a state of flux and unpredictability (Ramljak and Rogošić, 2012; Kirli
andGümüş, 2011); rigged with multiple challenges, risk and uncertainty among market participants (Abdul
Rahman et al., 2012) caused by significant changes such as: globalisation, developments in information and
communication technologies (ICTs); growing corporate social responsibility requirements from corporations,
marked by increased environmental and social awareness; and, tremendous changes in production technologies
(Banker and Johnston, 2006; Abushaiba and Zainuddin, 2012; Kirli and Gümüş, 2011). Therefore one key
challenge facing management in this information era is on how to obtain the needed information necessary for
managing production cost, quality and time related issues (Al-Khadash and Feridun, 2006). This has necessitated
that management develop and implement systems capable of obtaining internal and external cost and market
information, necessary to support strategic decision-making, planning and control (Banker and Johnston, 2006)
for improved organizational success and a sustained market competitiveness.
Accounting information systems are designed to serve this role, by providing information to a wide range of
individuals representing varying stakeholder groups. This according to AbdulHussien and Hamza (2012) would
serve a wide range of users both internal and external, by providing them with data and information necessary
for them to take decisions on organizational performance. They further noted that:
‘Management accounting is that sub-accounting system, which aims to serve
the internal management of the organization and assist them in performing
their functions of planning, control, decision-making and performance
evaluation in the operational and long-range…’.
However, Johnson and Kaplan (1987, cited in Shah, Malik, and Malik, 2011) observed that traditional
management accounting systems are inadequate in fulfilling this role. They stated that the focus of traditional
management accounting is “too late, too aggregated and too distorted to be relevant for managers’ planning and
control decisions”. Ramljak and Rogošić (2012) observed that the focus of traditional management accounting
on financial information, thereby neglecting the operational environment of the business where decisions are
made and implemented, is a major weakness of the system in modern day business contextualization. Ramljak
and Rogošić (2012) further noted that ‘much of the domain of conventional management accounting appears to
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external. This includes industry-wide financials, averages and upcoming trends1. Wilson (1995, cited in Kirli
and Gümüş, 2011) defined strategic management accounting as an approach to management accounting that
explicitly highlights strategic issues and concerns setting management accounting in a broader context in
which financial information is used to develop superior strategies as a means of achieving sustainable
competitive advantage.
Hogue (2001, cited in Kirli and Gümüş, 2011) defined strategic management accounting as "a process of
identifying, gathering, choosing and analysing accounting data for helping the management team to make
strategic decisions and to assess organizational effectiveness". Lords (1996, cited in Shah et al., 2011) identified
the following functions which are commonly associated with SMA: 1. Collecting information related to the
competitors; 2. Using accounting information for strategic decisions; 3. Cutting costs on the basis of strategic
decisions; and, 4. Gaining competitive advantage through it. Roslender and Hart (2003, cited in Akenbor, 2011)
proffered a more refined definition of SMA, as ‘a generic approach to accounting for strategic positioning,
defined by an attempt to integrate insights from management accounting and marketing management within a
strategic management framework’. Thus, this generic nature refers to the inclusion of various management
control techniques in the SMA framework. Cinquini and Tenucci (2006) noted that organizational application of
SMA techniques is ‘linked to the need for external information to face uncertainties and support strategic
decisions’. Hilton (1999, cited in AbdulHussien and Hamza, 2012) observed the following aims of strategic
management accounting:
The provision of information for decision-making and planning
To assist managers in directing and controlling of operational activities.
To motivate managers and other users towards the goals and objectives of the organization.
Measuring the performance of sub-units and managers and other users within the organization.
Evaluation of competitive situation of the organization and work with other managers to confirm the
competitive situation of the organization in the long long-term.
Wilson and Chua (1993, cited in Shah et al., 2011) tabulated ten key differences between MA and SMA as
following:
Table 2.1.1: Key Differences between Traditional MA and Strategic MA
s/n Traditional MA Strategic MA
1 Historical Prospective
2 Single entity Relative
3 Introspective Out-ward looking
4 Manufacturing focus Competitive focus
5 Existing activities Possibilities
6 Reactive Proactive
7 Programmed Un-programmed
8 Data orientation Information oriented
9 Based on existing systems Unconstrained by existing systems
10 Built on conventions Ignores conventions
Source: Wilson and Chua (1993, adopted from Shah et al., 2011)
AbdulHussien and Hamza (2012) viewed SMA as
‘providing information for the formulation of organization strategy and
support its implementation by encouraging behavior that is consistent
with the strategy of the organization and through the application of
accounting methods directed towards reducing costs, improving
product quality, and performance evaluation which achieve the strategy
of the organization and to preserve the status of the organization
competitive position and continue to work in the changing market’
The following techniques are considered in the literatures part of strategic management accounting ‘toolbox’
(Ramljak and Rogošić, 2012; Shah et al., 2011; Cinquini and Tenucci, 2006):
1. Activity Based Costing - This method is based on the identification of activities performed by the company.
These activities are considered the causes of indirect costs in the company (Cinquini and Tenucci, 2010,
cited in Ramljak and Rogošić, 2012);
2. Attribute Costing - The costing of specific product attributes which appeal to customers (Ramljak and
Rogošić, 2012). The technique considers products as a bundle of different features/attributes (Cinquini and
Tenucci, 2006), this attributes are viewed as cost objects(Bromwich, 1990, cited in Cinquini and Tenucci,
2006);
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3. Benchmarking - The comparison of company performance to that of an ideal standard (Cinquini and
Tenucci, 2010, cited in Ramljak and Rogošić, 2012) with the goal of improvement in organizational
practices (Cinquini and Tenucci, 2006);
4. Competitive position monitoring- This involves obtaining information on competitors’ performance, such
as ‘sales, market share, volume and unit costs’ (Simmonds, 1981, cited in Cinquini and Tenucci, 2006) and
comparing performance with these in other to control and formulate strategy (Cinquini and Tenucci, 2006);
5. Competitor cost assessment - This approach differs from the ‘Competitive position monitoring’ by relying
solely on cost information from competitors’ (Simmonds, 1981, cited in Cinquini and Tenucci, 2006);
6. Competitor performance appraisal based on published financial statements; Customer accounting -
This approach seeks to obtain and analyse competitor information from published financial statements
which are readily available for use;
7. Customer Accounting - Customer accounting includes all the practices directed to appraise profit, sales or
costs deriving from customers or customer segments (Cinquini and Tenucci, 2006).
8. Integrated performance measurement systems - Integrated performance measurement systems combine
financial and non-financial measures (quantitative and qualitative factors) in defining corporate performance,
a good example of such system is the Balanced Scorecard developed by Kaplan and Norton;
9. Life cycle costing - This technique calculates costs associated with a product during its entire life cycle,
which corresponds to the market life of the product (introduction, growth, maturity and decline);
10. Quality costing - The technique classify and monitor costs as deriving from quality prevention, appraisal,
internal and external failures (Heagy, 1991, cited in Cinquini and Tenucci, 2006), also included are
environmental and safety costs (Cinquini and Tenucci, 2006);
11. Strategic costing - Relating cost accounting systems in the organisation to corporate strategy leads to the
development of strategic costing tools, also at the heart of this system is competitive advantage which can be
achieved through ‘product positioning and market penetration’ (Shank and Govindarajan, 1993b, cited in
Cinquini and Tenucci, 2006);
12. Strategic pricing - It regards the use of competitor information, like competitors’ reactions to price changes,
price elasticity, economies of scale and experience, in the pricing process (Cinquini and Tenucci, 2006);
13. Target costing - The target cost is determined by deducting from the selling price a desired profit margin,
the product design is then altered to contain the target cost;
14. Value chain costing - This approach considers all the activities performed from the design to the
distribution of the product. According to Value chain accounting is a ‘product of the combination of the
value chain management theory, accounting theory and information technology’ (Kirli andGümüş,
2011);
15. Environmental Management Accounting (EMA) - According to Gupta (2011) is concerned with ‘the
identification, compilation, estimation and analysis of environmental cost information for better decision-
making within the firm’; and,
16. Social Management Accounting (SMA) - The use of SMA facilitates the identification, recording and
measurement of social cost information for internal decision making (Petcharat and Mula, 2010).
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the identification of competitive practices for improvement. The following areas were used in the hospital’s
benchmarking process: 1) Pricing; 2) Costing; 3) Policy; 4) Procedures; and, 5) Standard operating procedures.
‘All these five areas are benchmarked with other internal and external counterparts to achieve standard practices
and coordination among all group members’ (Abdul Rahman et al., 2012). The second hospital, ‘Red Hospital’ is
an established not-for-profit hospital. The results of the interview session with the hospital’s staff revealed that
benchmarking was not considered a simple task; therefore, attention should be directed at key areas requiring
improvement. These should be a continuous and expanding process.
The third hospital ‘Purple Hospital’ acknowledged that benchmarking activity is an area which is under-explored
as the practice merely involves informal discussions with other hospitals within Penang. A response from
finance manager of Purple Hospital confirmed that the hospital made unsatisfactory attempt to understand how
this management accounting technology works and its usefulness to assist the hospital in implementing better
managerial practices (Abdul Rahman et al., 2012).
Ramljak and Rogošić (2012) studied a population of 400 Croatian large-sized companies, and observed the
following frequency of the selected strategic management accounting techniques: Activity based costing with a
frequency of 40%; Quality costing with a frequency of 39,4%; Target costing with a frequency of 25,8%
companies; and, the balanced scorecard with a frequency of 15,2%. The least used techniques were: life cycle
costing with a frequency of 9,1% and environmental costing with a frequency of 6,1%. There results also
revealed that the usage of ‘two or more strategic management accounting techniques will have a positive effect
on cost control and reduction improvement’.
AbdulHussien and Hamza (2012) using a sample of 20 respondents drawn from four Romanian companies,
tested for the importance of the following four strategic management accounting concepts: Value Chain Analysis
(mean score = 3.64); Activity Based Costing (mean score = 3.50); Continuous Improvements (mean score =
3.73); and, Balanced Scorecards (mean score = 3.25). The results also indicated that respondents considered
certain constraints and difficulties in the use of SMA techniques (weighted mean score = 3.17); the most
significant constraint was the high costs associated with the use of these methods when compared with
traditional methods. They also found out that many benefits can be derived by Romanian companies from the
application of SMA techniques.
3.1 Research Design and Methodology
A questionnaire was administered to ascertain the perception of accountants. The questionnaire was administered
on a total of eighty-one respondents. The questionnaire was divided into four parts: Part 1 was designed to elicit
the relevance of SMATs in the provision of environmental information; Part 2 - to elicit the relevance of SMATs
in the provision of economic information; Part 3 was designed to elicit the relevance of SMATs in the provision
of social information, and part 4 was designed to elicit the opinion of respondents on the application of strategic
management accounting techniques in the provision of information for sustainability performance measurement.
All questions were structured using the five-point likert scale format. The questionnaire was administered on a
sample of eighty-one accountants distributed across product and service sector organisations.
3.2 Hypotheses Formulation
The following hypotheses were formulated to guide the study:
H1a: The utilization of strategic management accounting techniques would not provide managers with
information needed for environmental performance measurement and management
H1b: The utilization of strategic management accounting techniques would not provide managers with
information needed for economic performance measurement and management
H1c: The utilization of strategic management accounting techniques would not provide managers with
information needed for social performance measurement and management
H2: Synergy deriving from strategic management accounting techniques application would not provide
managers with information needed for sustainability performance measurement and management
3.3 Model Specification
H1a Y = α + βX1+ βX2 + βX3 + βX4 + µ
Where: y - Corporate environmental performance measurement;
X1 - Environmental cost identification;
X2 - Environmental cost accumulation;
X3 - Environmental cost management;
X4 - Other product related environmental costs.
H1b Y = α + βX1+ βX2 + βX3 + µ
Where: y – Economic information areas;
X1 – Product profitability assessment;
X2 – Market positioning;
X3 – Identification of quantifiable and non-quantifiable product cost.
H1c Y = α + βX1+ βX2 + βX3 + βX4 + µ
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From the table above, R Square had a value of .206 while the adjusted R Square value was .165 (16.5% approx.).
This shows that the model predictive abilities were significantly low and as such indicates the presence of other
factors related to the dependent variable.
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Conclusion:
The ANOVA table showed a statistically significant F-value of 2.536 (Sig .047), our decision rule which is if F
Calculated > F Critical – Reject the Null Hypothesis, otherwise accept.
Since 2.536 > 2.45 – Reject the Null Hypothesis
Consider Analysis Result for Hypothesis 2:
Table 11: Descriptive Statistics (Questionnaire: Part 4)
N Minimum Maximum Mean Std.
Deviation
To meet up with corporate sustainability 81 2.00 5.00 4.3580 .74680
requirements managers require the
implementation of tools and techniques capable of
capturing (quantifiable and non-quantifiable)
information from social, environmental and
economic performance areas of the organization
The application of strategic management 81 1.00 5.00 3.8025 1.14477
accounting techniques directed at providing
environmental information on corporate activities
would ensure a proactive response by
management on environmental cost handling and
management
The application of strategic management 81 1.00 5.00 3.9506 1.11693
accounting techniques directed at providing social
information on corporate activities would ensure a
proactive response by management on social cost
handling and management
The application of strategic management 81 1.00 5.00 3.1235 1.27850
accounting techniques directed at providing
economic information on corporate activities
would ensure a proactive response by
management on economic cost handling and
management
Source: SPSS ver. 20
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faceted activity which requires managers to implement techniques capable of capturing information
from diverse areas of corporate environmental and social performance;
Respondents also perceived the need for the implementation of strategic management accounting
techniques to enable the identification of environmental and social costs related to product development.
This is because the implementation of strategic management accounting techniques would enable the
accumulation and management of environmental and social costs related to product development;
Respondents also agreed that the application of strategic management accounting techniques directed at
product assessment (such as Life Cycle costing) would provide managers with the needed information
for the determination of costs and revenues associated with product development;
From an economic perspective, respondents agreed that the application of strategic management
accounting techniques would enable managers to strategically position their products in the market by
employing techniques such as competitor cost and performance appraisal, and that employing the use of
integrated performance measurement systems (such as the BSC) in the corporate managerial process
would enable the determination of other non-quantifiable factors capable of influencing corporate
performance;
The application of strategic management accounting techniques would provide management with
information needed for assessing customer behavior, product pricing, etc. which serve as economic
decision areas for managers.
5.1 Conclusion
Sustainability is at the forefront of modern business corporations, as enlarged stakeholder interests necessitates
that managers of modern corporations should transcend from meeting shareholder interests (Economic interest)
to a more widened scope encompassing ‘social and environmental concerns’. This study is therefore set out to
establish the nexus between the application of strategic management accounting techniques and the provision of
information for sustainability performance (namely: social, environmental and economic cost and performance
information) for managerial decision making.
5.2 Recommendations
1. The implementation of strategic management accounting techniques to enable corporate managers
in the (i) identification, (ii) accumulation, and (iii) management of environmental and social costs
of the organisation;
2. The implementation of strategic management accounting techniques to enable corporate managers
monitor and analyse the economic performance of their corporations;
3. As needs of organisation vary across industries and over time it is suggested that corporations
should carry out an in-depth analysis of their activities to determine the information needs of
managers which should guide the adoption and implementation of any technique in the strategic
management accounting toolbox. Constant monitoring of the adopted tools should also be enforced
to ensure that the tools meet the needs of managers over time.
References
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Companies: An Empirical Study. Studies in Business and Economics, pp. 126 – 140.
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Accounting and Benchmarking Practices in Malaysian Hospitals.Journal of Applied Sciences Research,
8(3), pp. 1665 – 1671.
Abushaiba, I. A., &Zainuddin, Y. (2012). Performance measurement system design, competitive capability, and
performance consequences-a conceptual like. International Journal of Business and Social Science, 3(11),
184–193.
Akenbor, C. O. (2011). Strategic Management Accounting and Competitive Advantage inthe Manufacturing
Industry: A Study of Selected Manufacturing Firms in Nigeria. (Unpublished Doctoral (PhD) Thesis,
Department of Accountancy, NnamdiAzikiwe University, Awka).
Al-Khadash, H. A., and Feridun, M. (2006). Impact of Strategic Initiatives in Management Accounting on
Corporate Financial Performance: Evidence from Amman Stock Exchange. Managing Global Transitions,
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AlMaryani, M. A. H., and Sadik, H. H. (2012). Strategic Management Accounting Techniques in Romanian
Companies: Some Survey Evidence. Procedia Economics and Finance, 3, 387–396.
Bromwich, M. (1990). The Case for Strategic Management Accounting: The Role of Accounting Information for
Strategy in Competitive Markets. Accounting, Organisations and Society, 15(1), pp. 27 -46.
Cadez, S., and Guilding, C. (2008).An exploratory investigation of an integrated contingency model of strategic
management accounting.Accounting, Organizations and Society, 33(7), 836–863.
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Appendix I
Hypotheses 1a – Model Coefficients Table:
Coefficientsa
Model Unstandardized Standardized t Sig.
Coefficients Coefficients
B Std. Beta
Error
1 (Constant) 1.768 .820 2.156 .034
The implementation of strategic management .210 .109 .206 1.923 .058
accounting techniques would enable the
identification of environmental costs related to
product development.
The implementation of strategic management -.006 .112 -.006 -.051 .960
accounting techniques would enable the
accumulation of environmental costs
associated with product development
The implementation of strategic management .325 .108 .366 3.011 .004
accounting techniques would enable the
management of environmental costs
associated with product development
Strategic management accounting techniques .118 .140 .100 .842 .402
are also capable of measuring the
environmental impact of other corporate
activities such as gas flaring, greenhouse
emissions emanating from corporate industrial
activities
Coefficientsa
Model Unstandardized Standardized t Sig.
Coefficients Coefficients
B Std. Beta
Error
1 (Constant) 1.641 .786 2.088 .040
The application of strategic management .030 .123 .027 .248 .805
accounting techniques directed at product
assessment (such as Life Cycle costing) would
provide managers with the needed information
for the determination of costs and revenues
associated with product development
The application of strategic management .114 .129 .097 .886 .379
accounting techniques would enable managers
to strategically position their products in the
market by employing techniques such as
competitor cost and performance appraisal
Employing the use of integrated performance .435 .131 .353 3.317 .001
measurement systems (such as the BSC) in the
corporate managerial process would enable the
determination of other non-quantifiable factors
capable of influencing corporate performance
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Coefficientsa
Model Unstandardized Standardized t Sig.
Coefficients Coefficients
B Std. Beta
Error
1 (Constant) 3.852 .477 8.067 .000
The application of strategic management .210 .080 .322 2.622 .011
accounting techniques directed at providing
environmental information on corporate
activities would ensure a proactive response
by management on environmental cost
handling and management
The application of strategic management .001 .085 .001 .010 .992
accounting techniques directed at providing
social information on corporate activities
would ensure a proactive response by
management on social cost handling and
management
The application of strategic management -.094 .067 -.162 - .165
accounting techniques directed at providing 1.400
economic information on corporate activities
would ensure a proactive response by
management on economic cost handling and
management
153
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