PHD Completion Report
PHD Completion Report
PHD Completion Report
June 6, 2006
BACKGROUND
Data from the Office of Institutional Research and Planning show that 48% of students
entering PhD programs at the University of Maryland between 1992 and 1995 completed
the PhD in ten years. Approximately17% left with a Master’s degree. Most of those who
did not complete are no longer enrolled.
Minorities and women completed at lower rates while international students were the
most successful group. Only 40.4% of minority students and 46.9% of female students
completed the PhD in 10 years while 53.5 % of international students did so. Another
21% of international students earned a Master’s degree before leaving the University.
The percentages of minority and female students leaving with a Master’s degree were
close to the institution average at 17.8% and 16.8% respectively.
Students who begin the PhD program as full-time students are much more likely to
complete the degree than those who do not. For students entering in 1994, only 34% who
began the program as part-time students completed the degree in ten years, compared to
49% of those who began as full-time students. In some colleges, the completion
percentage of those beginning as full-time students was more than double that of part-
time students.
The most recent data from the Council of Graduate Schools suggest that the national
average for 10-year completion of all PhD students is about 60%.
In light of these facts, Provost Destler appointed a committee composed of faculty and
graduate students and charged it with examining the issues that affect PhD completion
and time to degree. (The committee membership is given in Appendix I.) The committee
was asked to make recommendations to increase the proportion of PhD students who
complete the PhD in ten years.
COMMITTEE RESOURCES
Several recent books and a number of articles have been written on the topic of PhD
completion. Most notable are Leaving the Ivory Tower: The Causes and Consequences
of Departure from Doctoral Study by Barbara Lovitts and Three Magic Letters: Getting
to PhD, by Michael Nettles and Catherine Millett, both of which included data from the
University of Maryland in their analyses. Several other universities have undertaken
programs to improve degree completion and have shared their experiences. The Council
of Graduate Schools is in the middle of a multi-year project to study degree completion
and the effects of intervention strategies and has published preliminary data. At the
University of Maryland, the College of Engineering established a committee to address
PhD completion that shared findings and recommendations with the committee. Other
programs and departments have published information helpful to PhD students. The
committee members were guided by their review of the literature, the experiences of
programs at the University, and by their personal experiences as graduate students,
teachers, advisors, mentors, and graduate directors. The Committee and the Graduate
School have created new web pages for students and faculty at
http://www.gradschool.umd.edu/phdcompletion that include tips for PhD completion as
well as references for recommended papers, books, and guides on the topic.
The committee also conducted a work-life survey of graduate students working as full-
time Graduate Assistants (GAs) during the fall semester, 2005. The survey explored
satisfaction with the work experience, conformance with the 20-hour per week work
maximum, and the time Teaching Assistants (TAs) spent in each of a variety of work
responsibilities. An overview of findings from this survey is found in Appendix II.
Both the graduation rates and the factors that affect them vary across the University. The
experiences of PhD students across programs are also quite different. The
recommendations that the committee has put forth in this document should be considered
individually for their appropriateness. It is also recognized that many PhD programs
across the university have matured and are now quite excellent. In these programs PhD
completion is at a high level or is improving rapidly, and many of the suggestions and
recommendations contained in this report are already in place.
While there are many complex factors that may influence completion of the PhD, they
can be grouped into general categories. The committee was divided into subgroups that
individually addressed the following areas: academic best practices, climate and other
intangibles, financing graduate education, work requirements, Graduate School programs
and publications, and recruitment for success. The recommendations from each
subcommittee were discussed by the entire committee and are included in their entirety in
Appendix III of the report.
In addition to the many specific recommendations put forward by the subcommittees, the
committee offers the following recommendations and goals for the improvement of
graduate education at the University of Maryland. The goals are ambitious, and in some
cases may take a number of years to implement, but improvement of doctoral programs is
essential if the University is to reach its goal of national eminence.
Students who have a mentor are more likely to complete the dissertation than those who
do not. Although the mentor is usually the dissertation advisor, this is not always the
case. Students who are well-mentored feel that their work is important and feel
encouraged to complete it. Effective mentoring is so essential to the success of graduate
education that it should be an important component of merit salary and promotion
considerations. The University, colleges, and departments should also consider
establishing faculty awards for outstanding mentoring of PhD students.
However, mentoring is not just the responsibility of an individual mentor; it is also the
responsibility of the graduate program faculty as a whole. Graduate students must be
treated as future colleagues and included in department academic and social functions.
Every PhD student should have a desk and a mail box even if the student works outside
the university and the desk is shared. Graduate students should be expected to attend
departmental seminars and to talk with academic visitors. Peer mentoring may also be an
effective strategy to build program cohesiveness and encourage degree completion.
Programs should make a special effort to keep students who have been admitted to
candidacy engaged in department life, since this is the time that graduate students often
feel isolated and forgotten.
Departments may wish to consider formal training programs in mentoring for faculty.
Some specific recommendations to improve student mentoring include: allot regular
times each week to meet with students, walk through the lab everyday (if applicable),
consider office hours part of your teaching load, read and return student work promptly,
formalize career guidance, increase awareness about non-academic jobs, and ensure that
students have a wide variety of experiences including teaching, presenting research
results, and attending national meetings.
The Graduate School can assist in the enhancement of mentoring by developing Best
Practices in Mentoring that include the responsibilities of faculty advisors and by
developing guidelines for encouraging and rewarding team mentoring. The Graduate
School may work with programs in the development of training programs for mentors.
The Graduate School website provides information for doctoral students about
establishing and maintaining mentoring relationships.
A top PhD program should grant every PhD student in good standing adequate financial
support to cover basic living costs for a time period appropriate for PhD completion.
This time will range from about 5 to 7 years depending on the discipline. If the expected
time to degree of a fully funded student exceeds 7 years, a review of degree requirements
may be appropriate.
To meet the goal of full funding, programs must be the “right size.” Each program must
determine the length of time that is reasonable for completion of degree requirements and
the average number of students that can be supported each year. Programs should use
these data to identify the target number of new, fully-funded students they can admit
annually.
Occasionally, students apply to a PhD program expecting to continue to work outside the
University after they are admitted. The criteria for full financial support could be met
under these circumstances, but before these students are accepted, the program should be
sure that the employer is fully supportive and will allow the student to attend classes,
seminars, departmental colloquia and the like. Keeping such students engaged is very
difficult, and they drop out at a much higher rate that those who begin programs as full-
time students.
Attracting and graduating top PhD students is a measure of the success of the University.
Increasing resources to support PhD students will be necessary if the University is to
move into the upper echelon of public research universities. The committee suggests
that directing some portion of overhead generated from research assistant salaries directly
to graduate student support be considered as one possible revenue stream. This would
encourage support of graduate students from research funds. When the University
receives enhancement funds from the State, allocation to graduate student support should
be one of the highest priorities. Revenue from the Professional Master’s programs may
be a very important source of financial support for PhD programs, and the units should
account for the expenditure of these revenues annually to the Provost.
One important target for new resources is the recruitment of exceptional students. It may
be difficult to predict with certainty which individuals from a group of qualified
applicants will and will not complete the PhD. However, experience tells us that from a
variety of qualitative and quantitative measures, faculty can identify a subset of admitted
students who are highly likely to complete the degree. Such superior students can
enhance the intellectual environment of a program in a way that influences all graduate
students and encourages completion. However, such students are highly sought after,
particularly when they are from minority groups, and attracting them will require
redirection of institutional resources.
The timing of fellowships can be important for degree completion. In some programs,
fellowships are more useful when students first enter a doctoral program so that they can
take time to find an appropriate advisor. In others, many first-year graduate students are
employed as teaching assistants so fellowship funds might be more usefully spent toward
the end of the program, during the writing stage, or when research requires the student to
travel. Five to seven-year packages can be designated as containing Fellowship offers as
long as there is a defined Fellowship experience in the offer. (Fellowships must be given
without requiring work unrelated to the dissertation.) Programs should consider carefully
how fellowship funds can be used to enhance completion. Future allocation of fellowship
funds to colleges from the Graduate School and to programs from the colleges should not
be based on the size of the programs, but rather on the success of the programs and the
number of degrees awarded.
Graduate programs, working with their colleges, should review the PhD program,
examine why and when students leave the program, and determine the appropriate time to
degree. A vision for the programs (the “ideal program”) should be established and a plan
for reaching that goal developed. The plan should include both long-range and short-term
steps and benchmarks by which a program’s success can be measured. The plan should
include specific time to degree and completion goals. Graduate students should be
involved in this process, and the Graduate School should provide assistance by providing
examples of best practices, by assisting in gathering data as requested, and by facilitating
inter-departmental discussion. These plans should be reviewed at the College level and
provided to the Provost and the Graduate Dean by the end of FY07.
Identifying students who will be successful requires more information than GPA and
GRE scores. Programs should develop guidelines for recruiting students who will be
successful. Guidelines might include greater consideration of students’ research
experience, personal phone calls to undergraduate advisors, plans for providing campus
visits to candidates, and care in matching student interests with UM faculty interests and
availability. Recruitment of minority students must be part of a “recruitment for success”
plan. Programs must also offer financial support that is competitive so that they can
enroll their most outstanding applicants.
The Graduate Assistant Survey demonstrated that more than 40% of TAs work more than
20 hours per week during the semester when classes are in session. Departments need to
review work assignments to find ways of bringing this down to the maximum of 20 hours
per week in keeping with Graduate School policy, and they should develop clear,
reasonable, and well-publicized expectations for TA workload. Plans should be made to
reduce the workload of graduate students to match that of our peer institutions. Programs
may also consider work assignments that enable students to “graduate” to less teaching
once they begin working on dissertations. Reallocation of resources will be necessary to
meet work reduction goals.
Graduate students who do not have a satisfactory relationship with their advisors may
choose to leave their PhD programs. If these students can change advisors without
penalty, especially if they make this change early in their matriculation, they are more
likely to finish. Programs should ensure that students know how to go about changing
advisors without penalty. It is helpful for students to have time at the beginning of their
programs to choose an appropriate advisor, rather than be assigned an advisor from the
beginning.
5) The Graduate School
The Graduate School should review college/program plans for improving the experience
of PhD students and increasing completion. The allocation of resources, particularly
fellowship allocations, should not penalize planned reductions in program size if they
result in an improved success rate among students. Ultimately, such program size
reductions should not affect the number of graduates, but until a steady state is reached,
stability in fellowship allocations may be necessary for Colleges to move forward.
The Graduate School must continue to be a resource to assist programs, departments and
colleges by providing information on best practices, assisting in the recruitment and
retention of underrepresented students, holding and promoting workshops for graduate
students, providing analysis of institutional data, allocating fellowship resources wisely,
and providing assistance to programs as requested.
The literature suggests that some students leave doctoral programs because they decide
that they do not want to be professors, or have little chance of finding jobs in the
professoriate. The Graduate School, either alone or in collaboration with colleges and
schools, should offer programs to assist doctoral students interested in pursuing non-
academic professions by providing information on alternative careers. Involvement of
alumni/ae working successfully in industry, government, and the nonprofit sector may be
very helpful in making alternate career paths known to doctoral students and in providing
assistance in finding employment.
One of the University’s major goals is to ensure diversity among its faculty, staff, and
students. The Graduate School is a leader not only in assisting in the recruitment efforts
but also in providing programming and support to ensure that underrepresented students
succeed. These efforts should continue to be a major objective of the Graduate School.
Expansion of the program that develops faculty partnerships between faculty at UM and
faculty at minority-serving institutions is recommended.
CONCLUSION
National attention is now focusing on PhD completion. In addition to the study by the
Council of Graduate Schools, the National Research Council will be gathering these data
and making them public. From the data now available, as limited as it is, it appears that
the University’s rates do not compare favorably to national norms. While some
important steps can be taken through policy change, others will require new resources.
This report is designed to bring forward a number of ideas for consideration, and the
committee hopes that the institution will respond and make improvement of the doctoral
programs a major institutional priority in the coming years.
APPENDIX I. Committee Members
Chair: Ann Wylie, Assistant President and Chief of Staff, 1101 Main Administration
Building. [email protected] x56848
Sally Koblinsky, Professor and Chair, Family Studies, and Acting Associate Dean,
College of Health and Human Performance , 1204A Marie Mount Hall.
[email protected] x54009
Elizabeth Loizeaux, Associate Dean, College of Arts and Humanities. 1102 Francis Scott
Key Hall. [email protected] x55646
Janet Robertson, Assistant Dean, College of Arts and Humanities, 1102 Francis Scott
Key Hall. [email protected] x52101
Larry Davis, Professor and Chair, Computer Science, 3361 A.V. Williams Bldg.
[email protected] x52662
Angela Hamlin, Senior Research and Policy Analyst, Office of Institutional Research and
Planning, 1101 Mitchell Bldg.
[email protected] x55632
Saroja Ringo, Graduate Student, Curriculum and Instruction, 2311 Benjamin Bldg.
[email protected]
Amy Hobbs, Coordinator, Graduate School, 2123 Lee Bldg.
[email protected] x50814
The response rate to the survey was 42%. This is an extremely high response rate,
indicating that this is a topic of significant interest to graduate assistants on the campus.
The information contained in the responses to the survey will be reviewed carefully by
the Student Affairs Committee of the Graduate Council. What follows is an overview of
general findings.
Research Assistants
Research Assistants (RAs) on average spend about 30 hours per week working on
projects that are directly related to their research and 14 hours on work that is not. There
is some statistically significant variation among the colleges, with BSOS students
working more hours on unrelated work and Life Sciences students working fewer. The
range of hours unrelated to the respondent’s research is 17 to 11.5 hours. Approximately
12% of RAs overall report being dissatisfied or very dissatisfied with the number of
hours worked. The more the work was related to the RA's own dissertation/thesis, the
more satisfying was the experience.
Administrative Assistants
Administrative Assistants (AAs) are also fairly well satisfied with their work hours.
Although 22% report working on average more than 20 hours per week, 12% report
being dissatisfied or very dissatisfied with their hours. While classes are in session, 20%
of AAs report working more than 20 hours; during the period before classes start, 31%
report working more than 20 hours. These data suggest that there is some flexibility in
AAs’ work assignments.
Teaching Assistants
The experience of TAs is quite different from that of RAs and AAs. Approximately 23%
report being dissatisfied or very dissatisfied with the hours they work, almost double that
of the other two groups. Only 8% report being very satisfied, while 21% of RAs and
17% of AAs are in this category.
During the semester when classes are in session, 40% of TAs report working more than
20 hours per week, while only 21% of AAs so report. (Many RAs also work more than
20 hours, but much of this work is directly related to the RAs own research.) For the
whole semester, 36% of TAs report working on average more than 20 hours per week.
There were significant variations in TA responses across colleges. For example, 48% of
TAs in ARHU report working more than 20 hours weekly, as compared to 16% of those
from CMPS.
There is also a variation in the percentage of TAs who report being dissatisfied or very
dissatisfied. In Education, only 13% fall into one of these two categories, compared to
30% of the TAs from ARHU. Across the campus, about a third of students are neutral
about their time as TAs. From the comments that were provided by respondents (and
there were many pages of comments), at least some were neutral about their hours
because while they are not happy with their hours, they are grateful for the opportunity.
In general, level of satisfaction with work correlates negatively with the reported hours of
work. Those who work less than 20 hours a week report a higher level of satisfaction,
while those who work more than 20 hours a week report a lower level of satisfaction.
2. The Graduate School should do more to promote those workshops across campus.
3. The Graduate School should post the following List of Best Practices for PhD
Completion on the Graduate School website with links to other supporting documents
and useful sites.
4. The Graduate School should develop Best Practices in Mentoring (building on the
existing mentoring booklet and work done by Saroja Ringo in the College of Education).
This might be similar to the list developed by Stanford and posted on their website as part
of their graduate school handbook (http://gsh.stanford.edu/Sec3f.html). This list should
include the responsibilities of advisors and a set of best practices for students.
5. The Graduate School should develop guidelines for splitting 899 credits among co-
mentors to encourage and reward the team mentoring that is becoming increasingly
common and necessary. As the Woodrow Wilson Foundation initiative on “The
Responsive Ph.D.” recommends: “Doctoral programs urgently need to expand their
approaches to mentoring, such as through team mentoring, particularly for attracting and
retaining a diverse cohort of students.”
3. To facilitate change, Colleges should ask each department to examine its PhD
program and develop a vision of its program (the “ideal program”) and what it would
take to get there. This last should include both long-range and short-term steps for the
department, college, and university.
4. Colleges, working in conjunction with the Graduate School (the graduate student
survey), should examine graduate student workloads in each department.
5. Colleges should promote programs for their departments on preparing future faculty
and teaching excellence.
2. Each program, working with its college (above) should review its PhD program,
examine why and when students leave the program, and develop a vision of that program
(the “ideal program”) and what it would take to get there. This last should include both
long-range and short-term steps for the department, college and university. (See the
discussion the College of Engineering recently undertook.) It should also involve a
calculation of the right size of the graduate program to assure sufficient financial and
human resources to support and mentor students for timely degree completion.
3. Programs should develop guidelines for recruiting for success a diverse student body.
This might include creating a meaningful list of criteria on which to judge applicants
(useful also to potential students) and greater consideration of students’ research
experience. It should include a plan for providing campus visits to admitted candidates to
help them make the most informed decisions they can. The emphasis should be on
articulating what is special about UMD and the particular program, and recruiting
students who are a good fit. To do that, departments will need to review other programs
to understand where UMD fits in the array of programs available to potential students.
4. Programs should develop a clear set of reasonable expectations (including a time line
for satisfactory progress) for students. This should be well-publicized to prospective
students, current students, AND faculty. We recommend it be posted on departmental
and college websites.
5. Programs should provide and require regular advising on progress toward the degree,
e.g. a yearly mandatory meeting with the director of the program or with a program-wide
graduate committee. This responsibility should not be for the advisor alone.
8. Programs, with the aid of the Graduate School, should work creatively to provide full
funding for the duration of the Ph.D. (4-6 years), using a judicious combination of
fellowships, TA-ships, and partial TA-ships. (Fellowships are especially effective for the
final year of the dissertation. TA-ships are important toward the beginning of the Ph.D.
to get students involved in the intellectual community of the program.) All programs
should examine its funding practices and the associated completion rates of its students to
figure out the best mix of funding. All programs should consider providing teaching
experience as part of a student’s funding package.
9. Programs should adopt the M. Phil. degree option and adapt it to their programs to
acknowledge the work of students who have advanced significantly toward the Ph.D., but
chosen not to go on to the thesis.
10. Programs should develop procedures for students to change direction without fear of
penalty.
Recommendations
1. Departments should think of fellowships as a tool for retention rather than
recruitment. Students on assistantships are often more integrated into the
department and providing fellowships early may not provide the opportunity to
integrate the student into the department culture. Departments may want to
consider offering fellowship money later in the program or using funds to top off
assistantship stipends.
2. Students must be held accountable for progress toward the degree in order to
receive continued funding.
3. Colleges should report fellowship allocations and statistics to the Graduate School
annually.
4. Colleges should move away from allocation formulas based on the number of
students in a department. Instead, they should use graduation rate and number of
degrees awarded annually.
5. Each department should provide measurable goals for advisors and students for
fellowship years. Increased structure would help students stay focused on their
dissertations.
6. The Graduate School should investigate the fringe benefits now awarded to TAs
and RAs. What is comparable at peer institutions for benefits such as health
insurance, housing, and childcare? Would it be more effective to define fellows
as Research Graduate Assistants for tuition remission?
7. The university leadership should decide the mission for graduate education at the
university and put the appropriate emphasis on funding graduate education.
8. Part of the overhead generated on RA positions over the summer (especially the
overhead on appointment levels over 20 hours a week) should be used to fund
fellowships. While most of this money would go back to the originating
departments, some of it could be placed into a general fund for allocations to
departments that do not have significant amounts of sponsored research.
Recommendations
1. Recommend that the Graduate School offer web consultations for departments.
The web site is often the first view a prospective student has of a department.
Ideally, offering professional web consultations on design and effectiveness could
help departments.
4. Recommend that the Graduate School expand its role in recruitment for diversity.
7. Graduate School should work with the colleges to prepare written material to send
to targeted institution, particularly minority-serving institutions and top
international institutions.
• The Graduate School should consider adding the following resources for Graduate
Students to its website:
o Graduate School workshops (e.g. completing your dissertation, teaching
portfolios, making professional presentations, publishing your work, job
interviewing)
o Campus teaching preparation programs (e.g., Center for Teaching
Excellence)
o Guidelines for mentors and mentees
o Tips for completing the dissertation
o Plagiarism and academic integrity
o Graduate School fellowships (external awards)
• The Graduate School should consider adding the following resources for Graduate
Faculty on its website:
o National programs/initiatives addressing doctoral education and Ph.D.
completion (e.g. Ph.D. Completion Project, Preparing Future Faculty,
Responsive Ph.D.)
o Guidelines for mentors and mentees
o Graduate School workshops
o Best practices for Ph.D. completion, teaching preparation, and related
topics
o Resources for Graduate Faculty (e.g., publications, conferences)
• The Graduate School should survey UMCP Graduate Directors about “best
practices” in areas such as mentoring, research, teaching preparation, progress to
degree, and career preparation; these “best practices” should be showcased on the
Graduate School website and shared with Graduate Directors for potential
replication in other programs.
Subcommittee on Climate
The subcommittee was asked to examine ways that the climate for doctoral students
might be improved to encourage completion.
Recommendations:
Departments: Recommend that departments formalize training programs for faculty to
faculty mentoring. Some specific recommendations to improve student mentoring
include: allot regular times each week to meet with students, walk through the lab
everyday (if applicable), consider office hours part of your teaching load, read and return
student work promptly, formalize career guidance , increase awareness about non-
academic jobs, and ensure communication when traveling or on sabbatical.
Recommend that departments examine the physical space available to graduate students.
Are desks available for every graduate student? Is there lounge space for graduate
students? Are there social events to incorporate new students into the department? Is
there informal space where graduate students and faculty can interact?
Recommend that departments formalize and regularize their process for nominating
students for fellowships (especially external).
Housing: Recommend that the Graduate School monitor housing issues for graduate
students. Gather information on housing for international students, especially first-year
students. Possibly investigate ways to improve graduate student housing supply. The
committee endorses making special housing opportunities available for highly recruited
graduate students.
Equity Issues: Recommend that the Graduate School mandate annual workshops on
sexual harassment for all new students.
Grievances: Recommend that the Graduate School publicize the office of the
ombudsman for both faculty and students.
Publications: Recommend that the Graduate School print and distribute the Handbook
for Graduate Students to all Graduate Faculty.
Surveys: Recommend that the Graduate School continue and expand its exit survey to
all students who graduate or withdraw from the university.
Findings
The committee examined the costs of lecturers and graduate assistants in five large
departments. A comparison was made between the cost of two graduate students an the
cost of a full-time lecturer. The study found that while the cost for health insurance and
tuition remissions was greater for the two graduate students, the cost of FICA, salary and
other benefits was greater for lecturers. The net result was that there was effectively no
difference in cost to the University between hiring one full-time lecturer and two
graduate students. There may be educational reasons to exchange a lecturer for two
graduate students, but there is no monetary justification for doing so.
A study was made to determine the relative costs to various parts of the University in
diverting some of the DRIF gained from RA salaries directly back to the Colleges that
generated it to be used for graduate student support. The reason that this approach might
be helpful for PhD completion is that these funds could be used to support first-year
students so that they might be able to pick an appropriate mentor, rather than being
assigned as an RA during the first year. It is known that a good match between the
interests and personalities of students and faculty advisors is important for completion
and that this is more likely to happen if both have a say in the process. Students admitted
directly to an RA position have no such say.
To understand the effect of diverting some DRIF funds associated with wages and
benefits from RA salaries directly back to the colleges prior to campus formula DRIF
distribution, the change in DRIF allocation to the various recipients was calculated by
assuming a $500K direct return to generating colleges for graduate student support. All
but three colleges would receive some funds for graduate student support from this
reallocation, ranging from a low of $500 to a high of $209,000. Because the total DRIF
pot available for formula distribution would be reduced by taking the $500K off the top,
only five colleges would have their net DRIF allocation increased. The net allocation
increase ranged from $116 to $135,462. Eight colleges would have their net DRIF
allocation decreased, ranging from a reduction of $12,637 to $479. This approach would
have the overall effect of increasing DRIF to those colleges with the largest external
research base, and decreasing it to those with little external funding. It would have the
positive effect of requiring all but a few colleges to increase the funds spent directly on
graduate students since this return of DRIF would be an earmark.
The committee was not willing to make a specific recommendation because of the many
consequences associated with its implementation. However, it is worth considering if
other methods of raising GA stipends are not forthcoming.
TA’s have multiple responsibilities, that range quite a bit in hours spent from individual
to individual. However, the average hours per week reported in specific categories are as
follows:
a. conducting class: 5.0 hours,
b. preparing for class: 5.0 hours,
c. office hours: 2.6 hours,
d. answering emails: 2 hours,
e. grading: 5.6 hours,
f. attending lectures/meeting with professor/proctoring: 2.7 hours,
g. advising and supervising students: 2.4 hours,
h. other: 3.7 hours, and
i. average of the above: 29 hours.
About three quarters of students did not know where in the Graduate School to go to
complain about work hours or other unfair treatment. About two thirds knew where to go
in their departments or programs. About a third of the respondents thought they spent too
much time being a TA or were unfairly treated in some other way, but of these only about
a quarter actually sought help.