March 28, 2016 45 Comments
Compared: Fibre Broadband Services In Malaysia TM Vs
TIME Vs Maxis Vs Celcom
Rory Lee
Share Tweet Pin Mail
UPDATE: Weve updated the comparison to include TMs new 100Mbps UniFi Pro plan.
UPDATE 2: Celcoms Home Broadband joins the fray.
After the initial telco price war, it seems the battle has spilt over into the realm of xed
broadband services as the big-three bre broadband service providers in Malaysia clash. The
question is, which one is the best for you?
Dont worry because, as usual, weve got you covered.
Click to enlarge
We saw strong offerings from the four major players in the bre broadband industry, but as with
most plans, there are pros and cons to each plan. Lets dive into each one and see if we can nd
which is the best.
TM UniFi
TM kicked things off by upping their UniFi game to the current UniFi Advance plan which offers
30Mbps download speeds for RM179. If you desire more speed, you can opt for the upgrade to
50Mbps for RM50 extra.TM also have a new UniFi Pro plan that offers speeds up to 100Mbps.
Much like the original VIP UniFi plans, you will also get a free HyppTV subscription though only
for the base channels. If youre a big TV or movie buff, TMs UniFi also offers a 1-year free
subscription to local streaming service i ix worth RM96. With i ix, you get access to a
moderately large catalogue of old and some relatively new shows that you can binge, including
exclusives like Mr Robot.
Opting for the UniFi Pro plan gives you additional bene ts on top of those that you get with the
UniFi Advance plans. Firstly, the UniFi Pro plan comes with a free Voice Call voice bundle (worth
RM20) that gives you 600 mins of calls, beyond which you will be charged 10sen/min to mobile
and other xed lines (calls to TM xed lines remain free). You also get a free 3-month access
pass to Viu a streaming site thatoffers Korean dramas, varriety shows and other asian
programs.
There is a caveat, however. With UniFi Advance and Pro, your download and upload speeds are
not symmetrical, meaning for the base RM179 plan, you will be getting 30Mbps download
speeds but only 10Mbps upload speeds. The same goes for the 50Mbps which have its upload
speed limited to 20Mbps and the 100Mbps Pro plan which has its upload speeds limited to
50Mbps.
Do keep in mind that these prices for the UniFi Advance and Pro plans are still under a promo
price (original prices: RM199 (30Mbps), RM249 (50Mbps), RM329 (100Mbps) so the original
prices are a tad higher. While TM has extended the promotional period for the UniFi Advance
plans in the past, it remains unclear if they will do so for the early bird promo price for the
UniFi Pro plan.
TIME Fibre
TIME, on the other hand, released their latest range of broadband services with symmetrical
speeds of up to 500Mbps for RM299. If you dont want to pay the premium for 500Mbps, they
also have lower tier plans rated at 100Mbps and 300Mbps that costs RM149 and RM189
respectively.
With TIME, you dont get many luxuries in terms of add-ons, just raw Internet speed. In this
aspect, TIME is unmatched by the other local bre broadband operators, but, they have their
hands tied when it comes to coverage as TIMEs services only extend to 250,000 ports
nationwide.Most of TIMEs ports can be found in apartments and condos so if youre living on a
landed property, odds are, you wont be able to subscribe to TIME.
MaxisONE Home
Maxis are notorious for not participating in price wars, instead, opting to improve customer
service and reliability. With that in mind, Maxis launched their latest MaxisONE Home bre
broadband plans which focus on customer service and installation experience.
What theyve come up with is the Maxpertswhich, in their own words. are a SWAT-like team of
Internet experts who specialise in optimising your Internet connection. We can see how this is
useful for those who are less than tech-savvy, but if you are anything like us, the services these
Maxpertsprovide become much less valuable as you could probably do the optimising yourself.
In true Maxis fashion, their bre plans are the most expensive in this comparison. For the base
20Mbps plan, Maxis are charging RM170/month while the 30Mbps plan is going for
RM220/month. You will also have to be subscribed to a MaxisONE Plan (excluding the
MaxisONE Plan Lite) before you are eligible to subscribe to the MaxisONE Home.
To make matters worse, the prices mentioned above are after a special promo discount for
MaxisONE Plan 128 and above customers. That means, if youre a MaxisONE Plan 98
subscriber, you will still have to pay the full price of RM198 for 20Mbps, RM270 for 30Mbps and
RM398 for 100Mbps.
Speaking of the 100Mbps plan, this plan is only available within Maxis own area of coverage
(which reaches 75,000 ports) and does not extend to the ports they share with TM. Besides
that, you will have to be a MaxisONE Plan 158, 188, MaxisONE Business and MaxisONE
Business Extra to be eligible for the RM330/month price.
Celcom Home Broadband
Celcom became the latest player to join the recent home bre network race when they released
their Home Broadband service. Aftertheir earlier agreement with TM, Celcom can now utilise
TMs HSBB network to provide home bre broadband plans to their customers.
Their plan offers a speed of 10Mbps for RM145/month. The caveat is that this plan is only
available for Celcom FIRST Gold subscribers in the Klang Valley area.
That said, the plan itself isnt that attractive. If youre only interested in paying the bare
minimum for bre Internet connectivity and are a Celcom FIRST Gold subscriber, then perhaps
this plan could be for you.Celcom are also offering a 50% discount for the rst six months of
your Home Broadband subscription so that could be quite attractive for the user on a budget.
However, if youre a moderate or above user, youd be better off topping up a little bit extra for
two or three times faster speeds with Maxis Fibre or UniFi. You could also just top up RM4 for
100Mbps if you happen to nd yourself within TIMEs coverage area.
Conclusion
In all honesty, these four companies arent exactly direct competitors because (especially in the
case of TIME) you either have one or the other. Besides Maxis, Celcom and TM, these services
rarely overlap.
That said, it is worth taking a look at who can provide the most well-rounded package out there.
If it was up to me and I could choose between these three services, I would pick TIME. Im a
heavy Internet user so all I care about is Internet speed and stability I dont need all the extra
goodies like IPTV bundles and calls or streaming subscriptions.
But, Im willing to bet that not many share my usage habits. So, if I were to consider the average
household including family members, guests, children, etc. TMs UniFi Advance and Pro
plans provide the most well-rounded bre experience.
Theyve got free i ix (which my mum loves to watch old movies on), clear free-to-air TV
channels (which my dad loves), and a fast enough download speed + low latency for my
gaming needs. A decent compromise that will probably tick the most boxes for the average
family.
Which plan would you pick?
[IMAGE SOURCE]
. . 603
Related
Comparison: TM UniFi vs Maxis TM introduces its new 100Mbps Celcom outs Home Fibre
FTTH UniFi Pro plan broadband plan -- 10Mbps for
April 5, 2011 March 31, 2016 RM145/month
In "Maxis" In "Players on the Field" April 1, 2016
In "Celcom"
Categories: Industry in General, Maxis, Players on the Field, Time, TM, UniFi
Tags: best bre broadband malaysia, bre broadband comparison, Fibre broadband comparison
Malaysia, Malaysia, Maxis, Maxis bre comparison, Maxis MaxisONE Home bre, TIME, Time Fibre,
TIME bre comparison, TM, TM Uni , TM UniFi comparison
Previous Post Next Post
6 Reasons Why This Is The Most T
alked About Xiaomi Redmi Note 3 Malaysian Price Revealed
Postpaid Plan
45 responses
stormtroller
March 28, 2016
thia ia no brainer. TIME is the best value for money. but..coverage
Reply
danny
May 5, 2016
im thinking of switcing from 2 moths uni 30mb to TIME, bcos
UNFI 1. hidden costs 2. sometimes speed not even > 2 MBps (30Mb Plan thou) ,
TIME 100 MB speed , constant or same like UNIFI, HPTV also jerking(watch page by page)
Reply
bieber
August 9, 2016
I've just changed from uni 50mbps to time 300mbps and it was o t tally worth it and im not even
watch hypptv and plus they charged for it useless because they recently upgrade for the
advance plan
Reply
GoodGuy
March 28, 2016
maxpert is a joke? And I think Time coverage is still too small
Reply
Raja A q
March 29, 2016
To those covered within TIME coverage. ENJOY!
If no, please choose within TM or Maxis
Reply
Derek Law
March 29, 2016
Hi SoyaCincau, you said:
" You will also have to be subscribed to a MaxisONE Plan (excluding the MaxisONEPlan Lite) before
you are eligible to subscribe to the MaxisONE Home."
Are you sure, meaning if you don't want to subscribe to Maxis Mobile, you cannot use the Maxis
Home Fibre. This is very stupid right, forcing customers like this?
Reply
Elixir
March 29, 2016
Actually it's optional to MaxisONE plan users will choose the cheapest price with highest speed
possible. True Maxis need to wakeup and this's 2016 and not 2006 !!!
Reply
User
March 29, 2016
from their FAQs, it seems that the MaxisONE plan customers get a discount but non-maxis
users dont get a discount. anyone can subscribe but one plan users get the RM28 discount
Reply
roryleesc
March 29, 2016
Hi, according to the FAQ, if you're no longer a MaxisONE plan subscriber,you can only subscribe
to their standard Maxis Fibre Internet Plans which have speeds of 10Mbps (RM148), 20Mbps
(RM198) and 30Mbps (RM248).
Reply
Derek Law
March 29, 2016
Is this case, Uni 50 is more worth it as its cheaper with faster DL speeds since 90% of
time, most users only DL.
Not considering other freebies like free calls by Maxis and HyppTv / iFlix by Uni
Reply
Elixir
March 29, 2016
Thanks soyacincau for the comparison
Yes if TIME cover my area 100% will choose over Maxis Fiber / free call smart users rarely use
phone at home !!! (with high speed internet we can use appsot call, msg even video call our family &
friends) and Uni / free tv useless channels !!! (We can watch unlimited drama and movie on the
internet).
TIME does help Rakyat alot smart and affordable !!!
Reply
Rip
March 29, 2016
Writer probably fall in the 5% of the wholeMalaysian Internet subscriber. Most people, they are
contented with cheap lower speed Internet connectivity . Probably part of the reason why feel no
need to respond to Time.
There are better things in life to do than spending your valuable time torrenting, updating Facebook
every half an hour, and browsing aimlessly on the Internet. All that one needs is stability in Internet
connectivity.
Reply
Fudo
March 29, 2016
still TIME is the cheapest out of the 3 and still managesot provides 3 times the speed of TM
and 5 times Maxis. I have used both TM and Maxis and they are equally unstable.
Reply
TuckFM
June 11, 2016
Found the TM employee
Reply
2020
March 29, 2016
Summary :
UNIFI if your house has no port , they don't want your business..do wait forever or go to some
other competitor
(same as Maxis)
TIME only serve apartment or condo..landed property owner, do go away, they don't want your
business.
Reply
Carol
March 29, 2016
Makes business sense for TIME o t serve condos as they invest less on the infra and hit more
users compared to landed. But since I amon TIME, no complains, service has been very reliable
and the speeds are as advertised.
Reply
RoastMeh
March 29, 2016
"landed property owner, do go away, they don't want your business." x. "they can't afford to
serve you". if they rush on pushing their service to landed properties, they would end up like
ABNXcess, dead on arrival. Too many users subscribing, cost ot o much to maintain, money
coming not enough to cover expansion cost. They could focus on expending their services, and
keep the price higher to balance the business. But they are not doing that, instead, they invest
on pushing their infra to be better than the competition and expend slowly(but mor e effectively
compared to tm, since high rise building ischeaper to support, and give more money _at the
same time_). this is why we need more competition, yes, it's costly to support everybody, and
still be cheap, if only one company is doing it, but when we ha
ve 10 companies, each one
focusing on different areas, we will get both more coverage and higher speed.
Reply
cloudy
March 29, 2016
it's time to ditch maxis one plan and maxis home ber and mo
ve on for more savings
Reply
Maslan Cerdik
March 29, 2016
How about the contract?
Maxis plans are coming in 2 years contract.
Takle nak lari.
Reply
Maslan Cerdik
March 29, 2016
Hate this contract thingy. 2 years is too long.
I could get married and have a baby by then.
Reply
Roslan
March 30, 2016
1.89 million ports and none at my place.
Reply
Serious joe
March 30, 2016
Are sponsors clouding your articles? You're too kind to some parties.sc..
Time cheap and upcoming, new ot market
TM . .Overpriced, unreliable ..bundled with rubbish TV and overpriced extortionary add ons
Maxis Overpriced unreliable.
Reply
No Time
April 1, 2016
How much did TIME pay you to not mention they support very little places? They can promise
500Gbps but no point if no coverage at all. New to market? TIME is older than Uni la!
Reply
Aliey
April 5, 2016
no love for Symphonet ISP?
Reply
Danesh
June 27, 2016
I just got them. In Sri Sendayan, 55mbps for RM248. So far so good :), cust
omer service is
responsive.
Reply
IAG
April 12, 2016
May I suggest to also cover YES Broadband (not YES 4G). Mostly in YTL developments.
Reply
konaki
April 12, 2016
most of penang landed house owners ar e DOOMED. we most probably will never get ber broadband
in our lifetime. 6 yrs and waiting ever since uni started
Reply
@kwkhong1
April 17, 2016
TIME offer RM1 also no use. Less than 5%coverage nationwide. The best is still TM. Have you tried
calling Maxis Customer Care? Try and you know.
Reply
Lilian Young
October 22, 2016
Anyone know whether TIME's customer care is responsive? I ended with no internetfor 3 days
because of some stupidity by TM, and spent additional RM20 talking rubbish ot their customer
care. Planning to change to TIME, but not sure about their review on customer care in case
anything happens to the line
Reply
lewsw
January 8, 2017
TIME's customer service is excellent. Called twice, spent less than 5 min got what want
I
Reply
Mark
April 25, 2016
Uni Pro is not available to everywhere. Case in point : Kepong.
According to the sales team, the existing port don't support 100Mbps
Reply
Broadbander
May 19, 2016
Uni modem etc all warranty one year only. If kaput after 1 year and you already sign 2 year contract
with tm then you must spend some more money to buy new equipment. Tm don't care about you
only want to sapu your money only. Cheaters!
Reply
Mulyadir Fitri
May 20, 2016
The most important thing is their ber modem (BTU/ONU). That is covered with lifetime
warranty by them. Router is very cheap. Can get for RM69 for a rather good TP Link one. People
usually change their router after installation anyways as TM's provided router is rubbish
Reply
Lawlim
June 3, 2016
INTERNET
Surely TIME as most people only subscribe for internet purpose. With a
r w internet speeds, this is
perfect.
TV
Stream? People don't use HyppTV much anymore as it jerks, lags, have issues every now and then.
Plenty of option from MediaTV box in the market (shop online)
Else for TV majority of people go for Astro anyway (user friendly, elderly people friendly), so forget
about streaming (which only most new generation adopters or youngsters (40 and below) are willing
to spend more effort to save $).
PHONE CALLS
Which household does not have a mobile phone? Unless you need it for a fax machine or unless you
operate a call center at home, highly doubt o
y u even need the landline in the rst place. Now most
mobile phone plans comes with FREE ot all networks, whats the landline for? Its for those without a
mobile phone? Who? Kids? Maids? do the y need it? or do they already have a mobile?
EXTRA SERVICE
Free subscriptions are nice. Expert consultation are ok as not everyone is tech savvy.
What would be nice if they could allow optional bundle of practical (or nice to have) items
1. fax machine
2. media box (Mi TV?)
3. Playstation (hurrah for TM for providing that)
4. internet capable smart TV
5. upgradable router (those new AC routers that can handle super high speeds and multiple users)
6. internet capable home security,with experts to help install better wireless network at home
Reply
Screwasa
July 6, 2016
Hi, you should update the Astro IPTV price with Maxis and Time. They both lower the new ber
price,but still haven't re ect on the iptv bundle. It means that Astr
o IPTV subscriber got screw for
paying more using the same service .http://www.astroiptv.com.my/astro-iptv/maxis-broadband/
http://www.astroiptv.com.my/astro-iptv/time-broadband/
Reply
sking
July 13, 2016
I see alots of Time supporter here.
I personally tried both Uni (5Mbps and 10Mbps) befor
e switch to 15Mbps Time (now upgraded to
100Mbps by Time).
I nd that the Time service to be tad unstable. for 100Mbps speed (I am heavy DL user), I rarely get
more than 10Mbps from all my downloads(simultaneously 10DL) add o t gether.
before that I used to do the same thing with Uni , and able to get like 3Mbps (Uni 5Mbps) and
around 5Mbps (uni 10Mbps). So I do not eallyr understand the hype of 100Mbps as o y u guy would.
Currently still with Time, looking o
t switch back to Uni 30Mbps if can get cheaper ate
r during
promotion.
Reply
Ivy Rahim
July 18, 2016
Time. But they dont cover my area so sticking to maxis for time being.
Reply
Jason
August 27, 2016
TM Uni now doing promotion. 30mbps for 199rm. Unlimited Speed. If ou
y want to switch to
Uni , please let me know on whatssap 0176128379
Reply
fuck TM
November 3, 2016
fuck off fucking promoter
Reply
anna Ollie
September 16, 2016
Worst ever!!!
Reply
Sabrina Rajanthiran
January 10, 2017
I'm going to move to a new house and the area doesn't support Uni , let alone TIME. I heard that if
Uni isn't available, Maxis wouldn't be too. What about Symphonet? Do you know of any internet
service providers that I can nd out? Thank you.
Reply
QWE12
April 8, 2017
P1 webe
Reply
DRAD
March 31, 2017
Yeah..great but dont forget for those living in old condos or ats ne
ver get the speed more than
30Mbps. Serious shit..
Reply
traqzy
April 25, 2017
hi all
Reply
traqzy
April 25, 2017
what are wi plan best coverage in jalan ampang kl area?
Reply
Leave a Reply
Your email address will not be published. Required elds are marked *
Comment
Name *
Email *
Website
Post Comment
Back to top
Mobile Desktop
COPYRIGHT 2016 SoyaCincau.com - Mind Blow Sdn Bhd (1076827-P)
Website Disclaimer
