A Project Report ON "Sales Marketing of Bajaj Automobiles": Master of Business Administration (2016-17)
A Project Report ON "Sales Marketing of Bajaj Automobiles": Master of Business Administration (2016-17)
A Project Report ON "Sales Marketing of Bajaj Automobiles": Master of Business Administration (2016-17)
PROJECT REPORT
ON
1
DECLARATION
All sources of information and help are authentic and have been
acknowledged in the project report.
Shashwat Rai
(STUDENT)
2
CERTIFICATE
3
ACKNOWLEDGEMENT
STUDENT
Shashwat Rai
4
TABLE OF CONTENTS
Student declaration...i
Acknowledgement.....iii
COMPANY PROFILE 3
PRODUCTS PROFILE 5
CHAPTER-2
SIGNIFICANCE AND MANAGERIAL USEFULNESS 23
OBJECTIVES 24
SCOPE OF STUDY 24
CONCEPTUAL DISCUSSION 26
CHAPTER-3
RESEARCH & METHODOLOGY 28
CHAPTER-4
MARKET SHARE 32
SWOT ANALYSIS 37
ANNUAL REPORTS 40
CHAPTER-5
BIBLIOGRAPHY v
5
CHAPTER- 1
6
INTRODUCTION
BAJAJ Brand is the visual expression of our thoughts and actions.It
conveys to everyone our intention to constantly inspire confidence.Our
customers are the primary audience for our brand.Indeed, our Brand Identity
is shaped as much by their belief in Bajaj as it is by our own vision.
Everything we do is always reinforce the distinctiveness and the power of
our brand. We do this by living our brand essence and by continuously
seeking to enhance our customers experience.Our brand essence
encapsulates our mission at Bajaj.It is the singular representation of our
terms of endearment with our customers.It provides the basis on which we
grow profitably in the market.Blending together and the implicit
expectations of our customers.By challenging the given. By exploring the
unknown and thereby stretching ourselves towards future.
7
COMPANY PROFILE
Bajaj Auto has a technical tie-up with Kawasaki Heavy Industries of Japan to produce a
range of the latest, state-of-art two-wheelers in India. Since the tie-up in 1986, Bajaj Auto
has launched KB100, KB RTZ, KB125, 4S, 4S Champion, Boxer, Caliber, Caliber115,
Wind125 and India's first real cruiser bike, the Kawasaki Bajaj Eliminator. A Fortune 500
company with a turnover of USD 10 billion (Rs. 45,840crore), Kawasaki Heavy
Industries has crafted new technologies for over a hundred years. These technologies
have redefined space systems, aircrafts, jet engines, ships, locomotive, energy plants,
construction machinery, automation systems, apart from a range of high quality, high
reliability two-wheelers. Kawasaki has given the world its legendary series of 600-
1200cc Ninja and1600 Vulcan bikes. Straight from Kawasaki design boards, the
Kawasaki Bajaj Eliminator redefines the pleasure of "biking" in looks as well as
performance.
Learning:
Learning is how we ensure proactivity.
It is a value that embraces knowledge as the platform for building well informed,
reasoned, and decisive actions.
Innovation:
Innovation is how we create the future.
It is a value that provokes us to reach beyond the obvious in pursuit of that which exceeds
the ordinary.
8
Perfection:
Perfection is how we set new standards.
It is a value that exhibits our determination to excel by endeavouring to establish new
benchmarks all the time.
Speed:
Speed is how we convey clear conviction.
It is a value that keeps us sharply responsive, mirroring our commitment towards our
goals and processes.
Transparency:
Transparency is how we characterise ourselves.
It is a value that makes us worthy of credibility through integrity, of trust through
sensitivity and of loyalty through interdependence
9
HISTORICAL BACKGROUND
10
The Kawasaki Bajaj 4S Champion is introduced.
The Bajaj Sunny is introduced.
The Bajaj M-80 and the Kawasaki Bajaj KB100 motorcycles are
introduced.
500,000 vehicles produced and sold in a single financial year.
The Waluj plant inaugurated by the erstwhile President of India, Shri Giani
November
Zail Singh.
Production commences at Waluj, Aurangabad in a record time of 16
months.
1984
January
Foundation stone laid for the new Plant at Waluj, Aurangabad.
19
1981
The Bajaj M-50 is introduced.
1977
The Rear Engine Autorickshaw is introduced.
Bajaj Auto achieves production and sales of 100,000 vehicles in a single
financial year.
1976
The Bajaj Super is introduced.
1975
BAL & Maharashtra Scooters Ltd. joint venture.
1972
The Bajaj Chetak is introduced.
1971
The three-wheeler goods carrier is introduced.
1970
Bajaj Auto rolls out its 100,000th vehicle.
1960
Bajaj Auto becomes a public limited company. Bhoomi Poojan of Akurdi
Plant.
1959
Bajaj Auto obtains licence from the Government of India to manufacture
two- and three-wheelers.
1948
Sales in India commence by importing two- and three-wheelers.
11
1945
November Bajaj Auto comes into existence as M/s Bachraj Trading Corporation
29 Private Limited.
ORGANIZATIONAL CHART
Board of Directors
Rahul Bajaj Chairman
Madhur Bajaj Vice Chairman & Whole-Time Director
Rajiv Bajaj Managing Director
Sanjiv Bajaj Executive Director
D.S. Mehta Whole-Time Director
Kantikumar R. Podar Director
Shekhar Bajaj Director
D.J. Balaji Rao Director
J.N. Godrej Director
S.H. Khan Director
Mrs. Suman Kirloskar Director
Naresh Chandra Director
Nanoo Pamnani Director
Manish Kejriwal Director
12
D.J. Balaji Rao Chairman
J.N. Godrej
Naresh Chandra
Remuneration committee
D.J. Balaji Rao Chairman
S.H. Khan
Naresh Chandra
PRODUCTS PROFILE
13
BAJAJ AVENGER
14
Engine 4 Stroke, Single Cylinder, Air Cooled
Cubic Capacity 124.52cc
Max. Power 11.51 BHP @ 8000rpm
Gear Box 4 Speed
Ignition CDI
Front Brakes 130mm Drum
Rear Brakes 130mm Drum
Front Tyre 2.75 X 17
Rear Tyre 3.00 X 17
Wheelbase 1305mm
Ground Clearance 0mm
Dry Weight 129 Kg
Tank Capacity 10 Litres
Price On Road Mumbai Rs. 50710
15
BAJAJ PULSAR
BAJAJ WAVE
16
Model: Bajaj Wave DTS-i
Year: 2006
Category: Scooter
Rating: Do you know this bike?
Click here to rate it. We miss 1 vote to show the rating.
Engine and transmission
Displacement: 110.00 ccm (6.71 cubic inches)
Engine type: Single cylinder
Stroke: 4
Power: 8.00 HP (5.8 kW))
Torque: 1.22 Nm (0.1 kgf-m or 0.9 ft.lbs)
Fuel system: Injection
Ignition: CDI Electronic
Cooling
Air
system:
Transmission
type Belt
final drive:
Physical measures
W
eight incl. oil, 110.0 kg (242.5 pounds)
gas, etc:
Wheelbase: 1,225 mm (48.2 inches)
Chassis and dimensions
Front brakes: Expanding brake (drum brake)
Rear brakes: Expanding brake (drum brake)
Speed and acceleration
Other specifications
Fuel capacity: 5.00 litres (1.32 gallons)
17
BAJAJ WIND 125
18
Model: Bajaj Wind 125
Year: 2006
Category: Sport
Rating: 68.9 out of 100. Show full rating and compare with other
bikes
Engine and transmission
Displacement: 124.60 ccm (7.60 cubic inches)
Engine type: Single cylinder
Stroke: 4
Power: 10.80 HP (7.9 kW)) @ 8500 RPM
Torque: 9.80 Nm (1.0 kgf-m or 7.2 ft.lbs) @ 7500 RPM
Cooling system: Air
Gearbox: 5-speed
Transmission
type Chain
final drive:
Physical measures
Weight incl. oil,
121.0 kg (266.8 pounds)
gas, etc:
Wheelbase: 1,260 mm (49.6 inches)
Chassis and dimensions
Front brakes: Single disc
Rear brakes: Expanding brake (drum brake)
Speed and acceleration
Other specifications
Fuel capacity: 13.00 litres (3.43 gallons)
Reserve fuel
2.00 litres (0.53 gallons)
capacity:
19
BAJAJ CT 100
Engine
Type 4 stroke
Cooling Type Air Cooled
Displacement 99.27 cc
Max Power 8.2 bhp( 6.03 kW) @ 7500 rpm
Max Torque 8.05 Nm @ 4500 rpm
Ignition Type C.D.I
Carburettor Keihin-Fie
Transmission Type 4 speed gear box
Electrical System
System 12 V, AC+DC
Head Light 35/35 W
Horn 12 V, DC
Chassis
Chassis Type Tubular construction
Suspension
Front Suspension Telescopic
Rear Suspension Swing arm type with dual co-axial springs (spring-
in-spring) and hydraulic shock absorbers
Tyres
Front Tyre Size 2.75 x 17, 4/6 PR
Rear Tyre Size 3.00 x 17, 6 PR
Brakes
Front Brakes Mechanical expanding shoe, Friction type
Rear Brakes Mechanical expanding shoe, Friction type
Fuel Tank
Fuel Tank Capacity 10.5 litres
Reserve Capacity 2.2 litres
Dimensions
Overall length 1945 mm
Overall width 770 mm
20
Overall height 1065 mm
Wheel Base 1235 mm
BAJAJ GC 1000
21
Engine
Four Stroke, Single Cylinder, IDI, Compression
Type
Ignition
Cooling Type Forced Air Cooled
Displacement 416 cc
Max Power 8.5 bhp( 6.25 kW) @ 3600 rpm
Max Torque 20 Nm @ 2400 rpm
Ignition Type Electric start
Transmission Type 4 forward & 1 reverse gear
Clutch Type Single plate,dry friction type,foot operated
Electrical System
System System 12V DC
Chassis
Chassis Type Semi Monocoque
Suspension
Front Suspension Antidive leading link with helical compression
spring & shock absorber
Rear Suspension Independent suspension with spring & shock
absorber
Tyres
Front Tyre Size 4.5x10,8PR
Rear Tyre Size 4.5x10,8PR
Brakes
22
Front Brakes Hydraulic brakes with auto adjuster
Rear Brakes Hydraulic brakes with auto adjuster
Fuel Tank
Fuel Tank Capacity 8 litres
Dimensions
Overall length 2960 mm
Overall width 1375 mm
Overall height 1810 mm
Wheel Base 2025 mm
Ground Clearance 170 mm
Minimum Turning Radius 2.75 m
GVW 990 kg
Loading Tray
Length (Pick up) 1500 mm
Width (Pick up) 1325 mm
Height (Pick up) 250 mm
Length (HiDec) 1500 mm
Width (HiDec) 1325 mm
Height (HiDec) 1050 mm
23
BAJAJ RE DISEL MEGA
Engine
Type 4 stroke, single cylinder, compression ignition
Cooling Type Forced Air Cooled
Displacement 416.6 cc
Max Power 8.5 bhp( 6.25 kW) @ 3600 rpm
Max Torque 20 Nm @ 2400 rpm
Ignition Type Electric start
Clutch Type single plate, dry friction, foot operated
Electrical System
System 12 V, DC
Chassis
Semi monocoque chassis with stamped members
Chassis Type
welded
Suspension
Front Suspension Antidive link with helical coil compression spring
& shock absorbers
Rear Suspension Swing arm with helical coil compression spring &
shock absorbers
Tyres
Front Tyre Size 4.5x10,8PR
Rear Tyre Size 4.5x10,8PR
Brakes
24
Hydraulic brakes with tandem mater cylinder &
Front Brakes
auto adjuster
Hydraulic brakes with tandem mater cylinder &
Rear Brakes
auto adjuster
Fuel Tank
Fuel Tank Capacity 8 litres
Dimensions
Overall length 3090 mm
Overall width 1375 mm
Overall height 1880 mm
Wheel Base 2025 mm
Ground Clearance 170 mm
GVW 876 kg
25
CHAPTER-2
It isn't surprising that the company is in no mood to take its hand off the
throttle. As Brijmohan Lall Munjal, the Chairman, BAJAJ Motors succinctly
puts it, "We pioneered India's motorcycle industry, and it's our responsibility
now to take the industry to the next level. We'll do all it takes to reach there.''
26
At BAJAJ, our goal is not only to sell you a bike, but also to help you every
step of the way in making your world a better place to live in. Besides its
will to provide a high-quality service to all of its customers, BAJAJ takes a
stand as a socially responsible enterprise respectful of its environment and
respectful of the important issues.
Environmental policy
Towards creating and preserving a cleaner environment
Bajaj Auto Ltd., manufacturer of two and three wheeler vehicles is
committed to prevention of pollution, continual improvement of our
environmental performance and compliance with all applicable
environmental legislation and regulations.
Towards this, we shall strive to:
27
Create a proactive environment management system that addresses all
environmentally significant aspects related to our products and processes,
Minimise the generation of waste and conserve resources Through better
technology and practices, and Promote environmental awareness amongst
our employees and motivate them to fulfill our commitments.
Quality Policy
We at Bajaj Auto continue to firmly believe in providing the customer Value
for money, for years through our products and services. This we shall
maintain and improve.
In our decision making, quality, safety and service will be given as much
consideration as productivity, cost and delivery.
Quality shall be built into every aspect of our work life and business operations. Quality
improvements and customer satisfaction shall be the responsibility of every employee.
28
TPM Policy
29
CONCEPTUAL DISCUSSION
Meritorious Performance in 2001 National Safety Council
Industrial Safety
for three consecutive years
Certificate of Excellence 2001 National Safety Council
Achieving Lowest Average 2001 National Safety Award
Frequency Rate
Achieving Lowest Average 2000 National Safety Award
Frequency Rate
Meritorious Performance in 2000 National Safety Council
Industrial Safety
for three consecutive years
Achieving Longest Accident-free 1999 National Safety Council
Period under Heavy Engineering
Industries Group
Meritorious Performance in 1999 National Safety Council
Industrial Safety
for three consecutive years
Achieving Longest Accident-free 1998 Council of Industrial Safety
Period under Heavy Engineering
Industries Group
Achieving Lowest Average 1998 National Safety Award
Frequency Rate
Meritorious Performance in 1998 National Safety Council
Industrial Safety
for three consecutive years
Achieving Lowest Frequency 1997 Council of Industrial Safety
Rate under Heavy Engineering
Industries Group
Achieving Longest Accident-free 1997 Council of Industrial Safety
Period under Heavy Engineering
Industries Group
30
CHAPTER-3
31
Research Methodology
Meaning of Research
Redman and Mory define research as a systemized effort to gain new knowledge. Some
people consider research as a movement, a movement from the known to the unknown.
Research is an academic activity and as such the term should be used in a technical sense.
According to Clifford Woody, research comprises defining and redefining problems,
formulating hypothesis or suggested solutions; collecting, organizing and evaluating data;
making deductions and reaching conclusions; and at last carefully testing the conclusions
to determine whether they fit the formulating hypothesis.
Objectives of Research
ugh the application of scientific procedures. The main aim of research is to find out the
truth which is hidden and which has not been discovered as yet. Though each r
The purpose of research is to discover answers to questions throesearch study has its
own specific purpose but the research objectives can be listed into a number of broad
categories, as following:-
32
To test a hypothesis of a casual relationship between variables. Such studies
are known as hypothesis-testing research studies.
Significance of Research
All process is born of inquiry. Doubt is often better than overconfidence, for it leads to
inquiry and inquiry leads to invention. Is a famous Hudson Maxim in context of which
the significance of research can well be understood. Increased amounts of research make
progress possible.
Research inculcates scientific and inductive thinking and it promotes the development of
logical habits of thinking and organization.
The role of research in several fields of applied economics, whether related to business or
to the economy as a whole, has greatly increased in modern times. The increasing
complex nature of business and government has focused attention on the use of research
in solving operational problems. Research, as an aid to economic policy, has gained
added importance, both for government and business.
Research Methodology
Research methodology is a way to systematically solve the research problem. It may be
understood as a science of studying how research is done scientifically. In it we study the
various steps that are generally adopted by a researcher in studying his research problem
along with the logic behind them. It is necessary for the researcher to know not only the
research methods or techniques but also the methodology.
Secondary Data: Any data, which have been gathered earlier for some other
purpose, are secondary data in the hands of researcher. Those data collected first hand,
either by the researcher or by someone else, especially for the purpose of the study is
known as primary data.
33
The data collected for this project has been taken from the secondary source.
34
CHAPTER-4
35
MARKET SHARE
36
37
38
39
40
S.W.O.T ANALYSIS OF BAJAJ
The SWOT Analysis tool can be used in identifying an organization's strengths (S) and
weaknesses (W), and examining the opportunities (O) and threats (T) it is facing. The
outcome from a SWOT Analysis enables organizations to focus on strengths, minimize
weaknesses, address threats, and take the greatest possible advantage of opportunities
available.
Strengths:
Our members value the professional designation.
We have a lower course fee structure than similar programs.
We provide good customer service.
Our instructors are highly-regarded in the profession.
We have a small staff and low overhead.
Weaknesses:
We are slow to make decisions and adapt to changes that affect the profession.
The professional designation is rarely included as a condition of employment.
We are overly dependent on key volunteers who developed and teach our certification
courses. We do not have the resources to research the market and promote the
designation.
41
Opportunities:
Our business sector is expanding, with many future opportunities for success.Our local
council wants to encourage local businesses with work where possible.Our competitors
may be slow to adopt new technologies.
Threats:
Will developments in technology change this market beyond our ability to adapt?A small
change in focus of a large competitor might wipe out any market position we achieve.
42
PROBLEMS OF THE COMPANY AND THEIR SOLUTIONS
At BAJAJ, our goal is not only to sell you a bike, but also to help you at every step in
making your world a better place to live in. Besides its will to provide a high-quality
service to all of its customers, BAJAJ takes a stand as a socially responsible enterprise
respectful of its environment and respectful of the important issues.BAJAJ is strongly
committed not only to environmental conservation programmes but also expresses the
increasingly inseparable balance between the economic concerns and the environmental
and social issues faced by a business. A business must not grow at the expense of
mankind and man's future but rather must serve mankind.
"We must do something for the community from whose land we generate our
wealth." We at BAJAJ are committed to demonstrate excellence in our
environmental performance on a continual basis, as an intrinsic element of our
corporate philosophy.
43
ANNUAL REPORT AND SALES PERFORMANCE
44
45
46
47
SALES OF MOTORCYCLES IN LAST 2 YEARS
48
49
SALES PERFORMANCE FOR JULY 2009
Product For July 2006 Upto July 2006 For July 2005 Upto July 2005
Motorcycles 171,115 739,302 115,216 537,759
Geared Scooters 696 5,253 5,642 26,184
Ungeared Scooters 1,347 4,822 6,627 14,885
Step thrus - - - 870
Total 2 wheelers 173,158 749,377 127,485 579,698
Three Wheelers 26,663 97,538 22,585 75,896
Grand Total 199,821 846,915 150,070 655,594
Product For June 2006 Upto June 2006 For June 2005 Upto June 2005
Motorcycles 183,549 568,187 130,710 422,543
Geared Scooters 3,301 4,557 7,640 20,542
Ungeared Scooters 1,335 3,475 2,987 8,258
Step thrus - - - 870
Total 2 wheelers 188,185 576,219 141,337 452,213
Three Wheelers 25,687 70,875 19,966 53,311
Grand Total 213,872 647,094 161,303 505,524
50
CHAPTER 5
51
The company should concentrate more on sales and marketing department so that
more and more products can be sold out.
Advertisements should be the best method to advertise the products and popular
among the public.
Transparency should be made in between the product details and the original
product sold to the customers.
52
CHAPTER 6
53
BIBLIOGRAPHY
Books:-
Marketing Management By Philip Kotler
Magazines:-
Auto magazine, Aug 2008
Websites:-
www.bajajindia.com
www.google.com
www.msn.com
Newspapers:-
54