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    Brownsmithresume

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    Anthony Brown-Smith is a marketing professional seeking to further develop himself. He has a Bachelor's degree in Marketing and work experience in customer service roles at F'Real Foods, Urban Outfitters, and Sprint. He also has internship experience at Sam's Club and involvement with his fraternity, Alpha Phi Alpha.

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    Brownsmithresume

    Uploaded by

    api-313334444
    46 views1 page
    Anthony Brown-Smith is a marketing professional seeking to further develop himself. He has a Bachelor's degree in Marketing and work experience in customer service roles at F'Real Foods, Urban Outfitters, and Sprint. He also has internship experience at Sam's Club and involvement with his fraternity, Alpha Phi Alpha.

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    brownsmithresume

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    Anthony Brown-Smith is a marketing professional seeking to further develop himself. He has a Bachelor's degree in Marketing and work experience in customer service roles at F'Real Foods, Urban Outfitters, and Sprint. He also has internship experience at Sam's Club and involvement with his fraternity, Alpha Phi Alpha.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    46 views1 page

    Brownsmithresume

    Uploaded by

    api-313334444
    Anthony Brown-Smith is a marketing professional seeking to further develop himself. He has a Bachelor's degree in Marketing and work experience in customer service roles at F'Real Foods, Urban Outfitters, and Sprint. He also has internship experience at Sam's Club and involvement with his fraternity, Alpha Phi Alpha.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 1

    Anthony A.

    Brown-Smith
    4121 Monroe ~ Kansas City, Missouri 64130 ~ 816.447.1921 ~ [email protected]

    PROFILE STATEMENT
    An assertive, goal oriented marketing professional with superb listening skills seeking to further develop
    myself in real-life situations.

    EDUCATION
    Bachelor of Science in Marketing | Northwest Missouri State University| May 2017

    EMPLOYMENT
    Freal Foods Customer Support 2884 NE Independence Ave, Lee Summit, MO. January 2017 Present
    Providing exceptional customer service in a fast-paced, high-volume environment to all of our
    customers.
    Contact freal customers to provide assistance with issues and to provide training on how to
    operate the freal program.
    Following up on with customers regarding existing cases, and receiving sales leads for potential
    customers.
    Urban Outfitters - Sales Associate - 520 Nichols Rd, Kansas City, MO. May 2015 - Present
    Engage with customers, create cool outfits and process shipment
    Cultivate a peers teaching peers environment.
    Exhibit strong loss prevention awareness and compliance.
    Sprint - Retail Consultant - 8606 N Church Rd, Kansas City, MO. May 2016 January 2017
    Provided a total sales solution to our customers, for any of their wireless needs, this includes selling
    the value of Sprint's devices, accessories and service plan, and personalizing their experience.
    Delivered an outstanding store experience that improves customer loyalty and strengthening the
    Sprint Brand.
    Meeting and exceeding key performance objectives, including sales and customer satisfaction goals

    INTERNSHIP
    Sam's Club - Summer Management Intern - 4100 Bolger Rd, Independence, MO. May 2016 - August 2016
    Took the theories and processes I have studied in school and put them into real life practices,
    ensured compliance with company policies and procedures.
    Identify the root causes and develop potential solutions and make recommendations based on data
    and observations.
    Modeled, enforced, and provided direction and guidance to hourly-associate on proper Customer
    service approaches and techniques to ensure Members needs, complaints, and issues are
    successfully resolved with guidelines and standards.

    ORGANIZATIONS
    Alpha Phi Alpha Fraternity Inc. Rho Theta Chapter November 2013 Present
    President May 2015 May 2016
    Event Planner/Promoter
    Treasurer
    VOLUNTEER
    Vanessa Hands Daycare- Kansas City, MO October 2007 Present

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