Psychological Testing

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Psychological testing is best defined as the process of administering, scoring, and interpreting psychological tests

(Maloney & Ward, 1976, p. 9).

It is something that requires you to perform a behaviour to measure some personal attribute, trait, or characteristic
or to predict an outcome

We can easily answer this question by considering what all psychological tests do.

First, all psychological tests require a person to perform some behaviouran observable and measurable action. For
example, when students take a multiple-choice midterm exam, they must read the various answers for each item
and identify the best one. When individuals take an intelligence test, they may be asked to define words or solve
math problems. When participating in a structured job interview, individuals must respond to questions from the
interviewerquestions such as Tell me about a time when you had to deal with an upset customer. What was the
situation, what did you do, and what was the outcome?

Second, the behaviour an individual performs is used to measure some personal attribute, trait, or characteristic that
is thought to be important in describing or understanding human behaviour. For example, the questions on a
multiple-choice exam might measure your knowledge of a particular subject area such as psychological testing. The
words you defined or the math problems you solved might measure your verbal ability or quantitative reasoning. It
is also important to note that sometimes the behaviour an individual performs is also used to make a prediction
about some outcome. For example, the questions you answered during a structured job interview may be used to
predict your success in a management position.

Psychological tests are used to assess many areas, including:

-Traits such as introversion and extroversion


-Certain conditions such as depression and anxiety
-Intelligence, aptitude and achievement such as verbal intelligence and reading achievement
-Attitudes and feelings such as how individuals feel about the treatment that they received from their therapists
-Interests such as the careers and activities that a person is interested in
-Specific abilities, knowledge or skills such as cognitive ability, memory and problem-solving skills
It is important to note that not everyone can administer a psychological test. Each test has its own requirements that
a qualified professional must meet in order for a person to purchase and administer the test to someone else.

Psychological tests provide a way to formally and accurately measure different factors that can contribute to
people's problems. Before a psychological test is administered, the individual being tested is usually interviewed. In
addition, it is common for more than one psychological test to be administered in certain settings.

Let's look at an example involving a new client. We might decide that the best way to narrow down your client's
diagnosis is to administer the Beck Depression Inventory (BDI), PTSD Symptom Scale Interview (PSSI) and an
insomnia questionnaire. We may be able to rule out a diagnosis or two based on the test results. These assessments
may be given to our client in one visit, since they all take less than 20 minutes on average to complete.

THE HISTORY OF PSYCHOLOGICAL TESTING:

Some scholars believe that the use of psychological tests can be traced to 2200 BCE in ancient China. Most scholars
agree that serious research efforts on the use and usefulness of psychological tests did not begin until the 20th
century with the advent of intelligence testing.

Psychological Tests: From Ancient China to the 20th Century:

2200 BCE: Xia Dynasty


Some scholars believe that the use of psychological tests dates back approximately 4,000 years to 2200 BCE, when
the Chinese emperor Yushun examined officials every third year to determine whether they were suitable to
continue in office (DuBois, 1970; Martin, 1870). However, modern scholars of ancient China say that there is little
archaeological evidence to support these claims. Reliable writing systems were developed by the Chinese
somewhere between 1766 and 1122 BCE (Shang dynasty; Bowman, 1989). Nowhere in these writings were there any
hints suggesting that leaders were examined as just described. Even in 1115 BCE, with the advent of more elaborate
writing systems, there were no inscriptions or writings to suggest the existence of such an examination process
(Martin, 1870).

200100 BCE: Late Qin, Early Han Dynasty

Most modern scholars of ancient China agree that royal examinations began around 200 to 100 BCE, in the late Qin
(Chin) or early Han dynasty (Eberhard, 1977; Franke, 1960; Pirazzoli-tSerstevens, 1982; Rodzinski, 1979). Hucker
(1978) believes that the first written examinations in world history began in 165 BCE, when the emperor
administered written examinations to all nominees. Pirazzoli-tSerstevens also believes that this was the beginning of
all examination systems. Eberhard, on the other hand, admits that there may have been some assessment
procedures before 165 BCE for selecting officials, who were probably tested more for literacy than for knowledge.

618907 CE: Tang Dynasty

Such examination systems seem to have been discontinued until the Tang dynasty, when their use increased
significantly (Bowman, 1989).

13681644: Ming Dynasty

During the Ming dynasty, the examinations became more formal. There were different levels of examinations
(municipal, county, provincial, and national), and the results of examinations became associated with granting
formal titles, similar to todays university degrees. On passing each level of examination, people received more titles
and increasingly more power in the civil service (Bowman, 1989). These examinations were distressful, and this
distress became a part of Chinese culture and also a part of folk stories and the literature (poems, comedies, and
tragedies). Nonetheless, this examination system seemed to work well. Today, many scholars believe that this
examination system kept talented men in the national government (Kracke, 1963) and kept members of the national
government from becoming nobility because of their descent.

Seeing the value of these examinations for making important decisions, European governments, and eventually the
governments of the United Kingdom, the United States, Canada, and other countries, adopted the use of such
examination systems.

1791: France and Britain

France initially began using this kind of examination system in 1791. However, soon after, Napoleon temporarily
abolished them. The system adopted by France served as a model for a British system started in 1833 to select
trainees for the Indian civil servicethe beginning of the British civil service.

1860s: United States

Due to the success of the British system, Senator Charles Sumner and Representative Thomas Jenckes proposed to
Congress in 1860 that the United States use a similar system. Jenckess report, Civil Service in the United States,
described the British and Chinese systems in detail. This report laid the foundation for the establishment of the Civil
Service Act Health and Psychosocial Instruments (HAPI), passed in January 1883.

20th Century: Western Europe and the United States


In 1879, Wilhelm Wundt introduced the first psychological laboratory, in Leipzig, Germany. At this time, psychology
was the study of the similarities among people. For example, physiological psychologists studied how the brain and
the nervous system function, and experimental psychologists conducted research to discover how people learn and
remember. Strongly influenced by James McKeen Cattell, an American researcher in Wundts laboratory,
psychologists turned their attention to exploring individual differences.

Cattell and others realized that learning about the differences among people was just as important as learning about
the similarities among people. They believed that developing formal psychological tests to measure individual
differences could help solve many social problems, such as who should be placed in remedial programs, who should
be sent to battlefields, and who should be hired for particular jobs. At this time, scientists were particularly
interested in finding a quantitative way of measuring general intelligence. During the early 20th century, serious
research efforts began on the use and usefulness of various testing procedures. Research conducted by scholars in
the United States and Germany eventually led to Alfred Binets research on intelligence in children.

Alfred Binet, who was to invent the first true intelligence test, began his career by studying hysterical paralysis with
the French neurologist Charcot. Binets claim that magnetism could cure hysteria was, to his pained embarrassment,
disproved. Shortly thereafter, he switched interests and conducted sensory-perceptual studies, using his children as
subjects.

In 1905, Binet and Simon developed the first useful intelligence test in Paris, France. Their simple 30-item measure of
mainly higher mental functions helped identify schoolchildren who could not profit from regular instruction.
Curiously, there was no method for scoring the test.

In 1908, Binet and Simon published a revised 58-item scale that incorporated the concept of mental level. In 1911, a
third revision of the BinetSimon scales appeared. Each age level now had exactly five tests; the scale extended into
the adult range

In 1912, Stern proposed dividing the mental age by the chronological age to obtain an intelligence quotient. In 1916,
Terman suggested multiplying the intelligence quotient by 100 to remove fractions. Thus was born the concept of IQ.

In 1910, Henry Goddard translated the 1908 Binet-Simon scale. In 1911, he tested more than a thousand
schoolchildren with the test, relying upon the original French norms. He was disturbed to find that 3 percent of the
sample was feebleminded and recommended segregation from society for these children.

Nonverbal intelligence tests were invented in the early 1900s to facilitate testing of nonEnglish-speaking immigrants.
For example, Knox published a wooden puzzle test in 1914 and also used the now familiar digit-symbol substitution
test.

In 1916, Lewis Terman released the Stanford-Binet, a revision of the Binet scales. This well-designed and carefully
normed test placed intelligence testing on a firm footing once and for all.

During WWI, Robert Yerkes headed a team of psychologists who produced the Army Alpha, a verbally loaded group
test for average and superior recruits, and the Army Beta, a nonverbal group test for illiterates and non-English-
speaking recruits.

Early testing pioneers such as C. C. Brigham used results of individual and group intelligence tests to substantiate
ethnic differences in intelligence and thereby justify immigration restrictions. Later, some of these testing pioneers
disavowed their prior views.

Educational testing fell under the purview of the College Entrance Examination Board (CEEB), founded at the turn of
the twentieth century. In 1947, the CEEB was replaced by the Educational Testing Service (ETS), which supervised the
release of such well-known tests as the Scholastic Aptitude Tests and the Graduate Record Exam.
The advent of multiple aptitude test batteries was made possible with the development of factor analysis by L. L.
Thurstone and others. Later, the improvement of these test batteries was spurred on by the practical need for
selecting WWII recruits for highly specialized positions.

Personality testing began with Woodworths Personal Data Sheet, a simple yes-no checklist of symptoms used to
screen WWI recruits for psychoneurosis. Many later inventories, including the popular Minnesota Multiphasic
Personality Inventory, borrowed content from the Personal Data Sheet.

Projective testing began with the word association technique pioneered by Francis Galton and brought to fruition by
C. G. Jung in 1910. Hermann Rorschach published his famous inkblot test in 1921.

The Thematic Apperception Test (TAT), a picture storytelling test introduced in 1935 by Morgan and Murray, was
based upon the projective hypothesis: When responding to ambiguous or unstructured stimuli, examinees
inadvertently disclose their innermost needs, fantasies, and conflicts.

The assessment of vocational interest began with Yoakums Carnegie Interest Inventory developed in 19191920.
After several revisions and extensions, this instrument emerged as E. K. Strongs Vocational Interest Blank.

Intelligence Tests

Alfred Binet and the BinetSimon Scale

Late in the 19th century, Alfred Binet founded the first experimental psychology research laboratory in France. In his
lab, Binet attempted to develop experimental techniques to measure intelligence and reasoning ability. He believed
that intelligence was a complex characteristic that could be determined by evaluating a persons reasoning,
judgment, and problem-solving abilities. Binet tried a variety of tasks to measure reasoning, judgment, and problem
solving on his own children as well as on other children in the French school system. Binet was successful in
measuring intelligence, and in 1905 he and Thodore Simon published the first test of mental ability, the Binet
Simon Scale. Parisian school officials used this scale to decide which children, no matter how hard they tried, were
unable to profit from regular school programs (Binet & Simon, 1905).

Lewis Terman and the StanfordBinet

Binets work influenced psychologists across the globe. Psychological testing became a popular method of evaluation,
and the BinetSimon Scale was adapted for use in many countries. In 1916, Lewis Terman, an American psychologist,
produced the StanfordBinet Intelligence Scales, an adaptation of Binets original test. This test, developed for use
with Americans ages 3 years to adulthood, was used for many years. A revised edition of the StanfordBinet remains
one of the most widely used intelligence tests today.

The WechslerBellevue Intelligence Scale and the Wechsler Adult Intelligence Scale

By the 1930s, thousands of psychological tests were available, and psychologists and others were debating the
nature of intelligence (what intelligence was all about). This dispute over defining intelligence prompted the
development in 1939 of the original WechslerBellevue Intelligence Scale (WBIS) for adults, which provided an index
of general mental ability (as did the BinetSimon Scale) and revealed patterns of a persons intellectual strengths
and weaknesses. David Wechsler, the chief psychologist at Bellevue Hospital in New York City, constructed the WBIS
believing that intelligence is demonstrated based on an individuals ability to act purposefully, think logically, and
interact/cope successfully with the environment (Hess, 2001; Rogers, 2001; Thorne & Henley, 2001). Wechsler
published the second edition, the WBIS-II, in 1946. In 1955, Wechsler revised the WBIS-II and renamed it the
Wechsler Adult Intelligence Scale (WAIS). In 1981 and 1991 the WAIS was updated and published as the WAIS-R and
WAIS-III, respectively. In a continuing effort to improve the measurement of intelligence, as well as the clinical utility
and user-friendliness of the test, the fourth edition was published in 2008 (Pearson Education, 2009).

Personality Tests

In addition to intelligence testing, the early 1900s brought about an interest in measuring personality.

The Personal Data Sheet

During World War I, the U.S. military wanted a test to help detect soldiers who would not be able to handle the
stress associated with combat. To meet this need, the American Psychological Association (APA) commissioned an
American psychologist, Robert Woodworth, to design such a test, which came to be known as the Personal Data
Sheet (PDS). The PDS was a paper-and-pencil psychiatric interview that required military recruits to respond yes or
no to a series of 200 questions (eventually reduced to 116 questions) that searched for mental disorders. The
questions covered topics such as excessive anxiety, depression, abnormal fears, impulse problems, sleepwalking,
nightmares, and memory problems (Segal & Coolidge, 2004). One question asked, Are you troubled with the idea
that people are watching you on the street? (cited in Cohen, Swerdlik, & Phillips, 1996). During a pilot study of the
test, new recruits on average showed 10 positive psychoneurotic symptoms; recruits who were deemed unfit for
service generally showed 30 to 40 positive psychoneurotic symptoms (Segal & Coolidge, 2004).

Unfortunately, because Woodworth did not complete the final design of this test until too late in the war, the PDS
was never implemented or used to screen new recruits. After World War I, Woodworth developed the Woodworth
Psychoneurotic Inventory, a version of the PDS. Unlike the PDS, the Woodworth Psychoneurotic Inventory was
designed for use with civilians and was the first self-report test. It was also the first widely used personality inventory.

The Rorschach Inkblot Test and the TAT

During the 1930s, interest also grew in measuring personality by exploring the unconscious. With this interest came
the development of two important projective tests: the Rorschach Inkblot Test and the TAT. The Rorschach, a
projective personality test was developed by Swiss psychiatrist Hermann Rorschach. The TAT, also a projective
personality test, was developed by two American psychologists, Henry A. Murray and C. D. Morgan. Both tests are
based on the personality theories of Carl Jung and continue to be widely used today for personality assessment.

Vocational Tests

During the 1940s, a need developed for vocational tests to help predict how successful an applicant would be in
specific occupations. The Public Employment Services needed such tests because thousands of people had lost their
jobs due to the Great Depression and thousands more were coming out of school and seeking work. Because there
were not enough jobs, people were forced to look for new lines of work. As a result, psychologists developed large-
scale programs to design vocational aptitude tests that would predict how successful a person would be at an
occupation before entering it. In 1947, the Department of Labor developed the General Aptitude Test Battery (GATB)
to meet this need. The GATB was used for a variety of purposes, including vocational counselling and occupational
selection. By the mid-20th century, numerous tests were available and they were used by many to make important
decisions about individuals. Because of the increased use of psychological tests, to help protect the rights of the test
taker, the APA (1953) published Ethical Standards of Psychologists.
CHARACTERISTICS OF PSYCHOLOGICAL TESTING

All good psychological tests have three characteristics in common:

1. They representatively sample the behaviours thought to measure an attribute or thought to predict an
outcome. For example, suppose we are interested in developing a test to measure your physical ability. One
option would be to evaluate your performance in every sport you have ever played. Another option would
be to have you run the 50-meter dash. Both of these options have drawbacks. The first option would be very
precise, but not very practical. Can you imagine how much time and energy it would take to review how you
performed in every sport you have ever played? The second option is too narrow and unrepresentative. How
fast you run the 50-meter dash does not tell us much about your physical ability in general. A better method
would be to take a representative sample of performance in sports. For example, we might require you to
participate in some individual sports (for example, running, tennis, gymnastics) and team sports (for example,
soccer, basketball) that involve different types of physical abilities (for example, strength, endurance,
precision). This option would include a more representative sample.

2. All good psychological tests include behaviour samples that are obtained under standardized conditions.
That is, a test must be administered the same way to all people. When you take a test, various factors can
affect your score besides the characteristic, attribute, or trait that is being measured. Factors related to the
environment (for example, room temperature, lighting), the examiner (for example, examiner attitude, how
the instructions are read), the examinee (for example, disease, fatigue), and the test (for example,
understandability of questions) all can affect your score. If everyone is tested under the same conditions (for
example, the same environment), we can be more confident that these factors will affect all test takers
similarly. If all of these factors affect test takers similarly, we can be more certain that a persons test score
accurately reflects the attribute being measured. Although it is possible for test developers to standardize
factors related to the environment, the examiner, and the test, it is difficult to standardize examinee factors.
For example, test developers have little control over what test takers do the night before they take a test.

3. All good psychological tests have rules for scoring. These rules ensure that all examiners will score the same
set of responses in the same way. For example, teachers might award 1 point for each multiple-choice
question you answer correctly, and they might award or deduct points based on what you include in your
response to an essay question. Teachers might then report your overall exam score either as the number
correct or as a percentage of the number correct (the number of correct answers divided by the total
number of questions on the test).

Although all psychological tests have these characteristics, not all exhibit these characteristics to the same
degree. For example, some tests may include a more representative sample of behaviour than do others.
Some tests, such as group-administered tests, may be more conducive to administration under standardized
conditions than are individually administered tests. Some tests may have well-defined rules for scoring, and
others might have general guidelines. Some tests may have very explicit scoring rules, for example, If
Question 1 is marked true, then deduct 2 points. Other tests, such as those that include short answers, may
have less explicit rules for scoring, for example, Award 1 point for each concept noted and defined.

ASSUMPTIONS:
There are many assumptions that must be made when using psychological tests. The following are what we
consider the most important assumptions:
1. Psychological tests measure what they purport to measure or predict what they are intended to predict.
In addition, any conclusions or inferences that are drawn about the test takers based on their test scores
must be appropriate. This is also called test validity. If a test is designed to measure mechanical ability, we
must assume that it does indeed measure mechanical ability. If a test is designed to predict performance on
the job, then we must assume that it does indeed predict performance. This assumption must come from a
personal review of the tests validity data.

2. An individuals behaviour, and therefore test scores, will typically remain stable over time. This is also
called testretest reliability. If a test is administered at a specific point in time and then we administer it
again at a different point in time (for example, two weeks later), we must assume, depending on what we
are measuring, that an individual will receive a similar score at both points in time. If we are measuring a
relatively stable trait, we should be much more concerned about this assumption. However, there are some
traits ,such as mood, that are not expected to show high test retest reliability.

3. Individuals understand test items similarly (Wiggins, 1973). For example, when asked to respond true or
false to a test item such as I am almost always healthy, we must assume that all test takers interpret
almost always similarly.

4. Individuals will report accurately about themselves (for example, about their personalities, about their
likes and dislikes; Wiggins, 1973). When we ask people to remember something or to tell us how they feel
about something, we must assume that they will remember accurately and that they have the ability to
assess and report accurately on their thoughts and feelings. For example, if we ask you to tell us whether
you agree or disagree with the statement I have always liked cats, you must remember not only how you
feel about cats now but also how you felt about cats previously.

5. Individuals will report their thoughts and feelings honestly (Wiggins, 1973). Even if people are able to
report correctly about themselves, they may choose not to do so. Sometimes people respond how they think
the tester wants them to respond, or they lie so that the outcome benefits them. For example, if we ask test
takers whether they have ever taken a vacation, they may tell us that they have even if they really have not.
Why? Because we expect most individuals to occasionally take vacations, and therefore the test takers think
we would expect most individuals to answer yes to this question. Criminals may respond to test questions in
a way that makes them appear neurotic or psychotic so that they can claim they were insane when they
committed crimes. When people report about themselves, we must assume that they will report their
thoughts and feelings honestly, or we must build validity checks into the test.

6. The test score an individual receives is equal to his or her true ability plus some error, and this error may
be attributable to the test itself, the examiner, the examinee, or the environment. That is, a test takers
score may reflect not only the attribute being measured but also things such as awkward question wording,
errors in administration of the test, examinee fatigue, and the temperature of the room in which the test
was taken. When evaluating an individuals score, we must assume that it will include some error.

DIMENSIONS OF TESTS:
Psychological tests are often discussed in terms of the dimensions they measure. For example, sometimes
we distinguish among achievement tests, aptitude tests, intelligence tests, personality tests, and interest
inventories. We refer to these as dimensions because they are broader than a single attribute or trait level.
Often these types of tests measure various personal attributes or traits.
1. Achievement tests measure a persons previous learning in a specific academic area (for example,
computer programming, German, trigonometry, psychology). A test that requires you to list the three
characteristics of psychological tests would be considered an achievement test.Achievement tests are
also referred to as tests of knowledge.

Achievement tests are used primarily in educational settings to determine how much students have learned
or what they can do at a particular point in time. Many elementary schools and high schools rely on
achievement tests to compare what students know at the beginning of the year with what they know at the
end of the year, to assign grades, to identify students with special educational needs, and to measure
students progress.

2. Achievement tests measure a test takers knowledge in a specific area at a specific point in time.
Aptitude tests assess a test takers potential for learning or ability to perform in a new job or situation.
Aptitude tests measure the product of cumulative life experiencesor what one has acquired over time.
They help determine what maximum can be expected from a person. Schools, businesses, and
government agencies often use aptitude tests to predict how well someone will perform or to estimate
the extent to which an individual will profit from a specified course of training .Vocational guidance
counselling may involve aptitude testing to help clarify the test takers career goals. If a persons score is
similar to scores of others already working in a given occupation, the test will predict success in that field.

3. Intelligence tests, like aptitude tests, assess the test takers ability to cope with the environment, but at
a broader level. Intelligence tests are often used to screen individuals for specific programs (for example,
gifted programs, honours programs) or programs for the mentally challenged. Intelligence tests are
typically used in educational and clinical settings.

4. Interest inventories assess a persons interests in educational programs for job settings and provide
information for making career decisions. Because these tests are often used to predict satisfaction in a
particular academic area or employment setting, they are administered primarily to students by
counsellors in high schools and colleges. Interest inventories are not intended to predict success; rather,
they are intended only to offer a framework for narrowing career possibilities.

5. Personality tests measure human character or disposition. The first personality tests were designed to
assess and predict clinical disorders. These tests remain useful today for determining who needs
counseling and who will benefit from treatment programs. Newer personality tests measure normal
personality traits. For example, the MyersBriggs Type Indicator (MBTI) is often used by
industrial/organizational psychologists to increase employees understanding of individual differences
and to promote better communication between members of work teams. Career counsellors also use
the MBTI to help students select majors and careers consistent with their personalities.

Personality tests can be either objective or projective. The MBTI is an example of an objective
personality test. Projective personality tests, such as the TAT, serve the same purpose as some objective
personality tests, but they require test takers to respond to unstructured or ambiguous stimuli.

6. Subject Tests Many popular psychological testing reference books also classify tests by subject. For
example, the Seventeenth Mental Measurements Yearbook (Geisinger, Spies, Carlson, & Plake, 2007)
classifies thousands of tests into 19 major subject categories: Achievement Behaviour assessment
Developmental Education English Fine arts Foreign languages Intelligence Mathematics
Miscellaneous (for example, courtship and marriage, driving and safety education, etiquette) Multi
aptitude batteries Neuropsychological Personality Reading Science Sensorimotor Social studies
Speech and hearing Vocations
Reference books such as the Mental Measurements Yearbook often indicate whether a test is (a) a test
of maximal performance, a behaviour observation test, or a self-report test; (b) standardized or non-
standardized; and (c) objective or projective

ADVANTAGES OF PSYCHOLOGICAL TESTING:


Psychologists, counsellors and therapists use psychological testing as a supplement to clinical interviews.
Through testing, a lot of information is gathered in a relatively short period of time. Although testing can
be impersonal and tedious, the long-term advantages of gathering information in this efficient and
objective manner far outweigh the disadvantages. Testing is also cost-efficient. Information that takes
several hours of interviewing to obtain is gathered more quickly and more accurately through testing.

Focus on Development
Psychology focuses on change. An advantage of psychological tests is their ability to assess your level of
development within a specific area. Measures of career skills and cognitive development, for example,
focus specifically on development and provide a place for you and your psychologist to begin talking
about change. Other tests, such as personality inventories and instruments, which measure family
dynamics, environmental stresses and psychiatric problems, are not focused specifically on development
but can be used to guide patients toward change. Test results reveal both strengths and limitations,
providing a starting point for how strengths compensate for limitations. Using test results in this fashion,
a psychologist will help a patient focus on development as opposed to just focusing on problems.

Problem Solving
The information obtained from tests is objectivenot just the opinion of a psychologist or a patient's
friends and family. Seeing the test results is a great way for a patient to get a clearer picture of himself.
Armed with this information, a patient can approach problem solving without feeling forced to do so.
Objective measures, such as those obtained from a personality test, help a patient see how he typically
goes about problem solving and opens his mind to trying something new. For example, when a patient
takes a test that reveals a tendency to take criticism harshly, he will know to attempt to solve problems
related to being criticized in a new way. Results also reveal strengths, which can assist with problem
solving. When a patient takes a test that shows he has an aptitude for social engagement, he can exploit
this advantage by applying it to solving problems.

Decision Making
Patients often seek the help of psychologists to assist with making important life decisions. They may be
struggling with school, marriage, parenting or a career and hope a psychologist can help. Testing is an
efficient, accurate and objective way of gathering information that can be used in discussions with a
psychologist about which decision to make in such circumstances. Although tests are not necessary to
have discussions about making decisions, the information can increase a patient's knowledge and help
her make more informed decisions.

Education
Tests give a psychologist an opportunity to educate. Essentially, tests teach people about themselves,
and with a psychologist guiding a patient in understanding the test results, simply gaining insight can be
a powerful advantage in making progress in treatment. Tests also provide the advantage of establishing
a starting point for educating a patient on aspects of mental health in general. With test results
specifically relevant to the patient, a psychologist knows the type of information the patient needs to
learn in order to make progress in treatment.

DISADVANTAGES:
Psychological testing can provide valuable insights into peoples' behaviours and mental abilities. **Data
from psychological testing is used to make decisions in both academic and workplace settings.**
Because psychological testing gathers information about peoples' behaviours and abilities, they are
critical for a decision-making process that is more sensitive to the specific needs of individuals than any
decisions based solely on human judgement. However, it is important to note the limitations of
psychological tests so the results are not used inappropriately.
Varying Interpretations and Uses
While psychological tests are potentially valuable resources, they are merely tools and do not directly
lead to any actions. Any decisions made as a result of the test scores become the responsibility of the
administering psychologist or others who access the information. Two psychologists may interpret the
results differently and take different courses of action. Thus, Oxford University urges psychologists to
use other forms of data to corroborate decisions made using psychological test scores. For example,
anecdotal notes about a students current level of performance in the classroom should be used
alongside psychological test results to make any decision that will affect the student.

Uncertainty of Measurements
Because psychological tests are attempting to measure things that are not directly observable, there is
always going to be a gap between what a test is attempting to measure and what it actually measures.
Developers of many widely used psychological tests have worked hard to make them as valid as possible,
but the nature of the tests often rely on indirect measures such as an individual responding to
hypothetical situations. Decisions made in a testing situation are not always the same actions people
would take when faced with the situation in reality. Even after extensive testing, there may be areas of
uncertainty that test results do not reveal.

Changing Circumstances
As time goes on, because of changes in psychological theories and advancements in technology,
psychological tests only remain relevant for a time. Social or cultural changes can lead to test items
becoming obsolete, or new psychological theories may replace the founding theories of the tests. To
remain valid and reliable, psychological tests must be updated often. For example, in the past when
more people attended church, test developers expected test-takers to be familiar with the Bible. As
church attendance began to decline, using test questions related to the Bible no longer made sense.

Cultural Bias
Because all widely used psychological test instruments in the United States were standardized in English,
test results are often not accurate for people who speak another language. Even when tests are
translated into native languages, problems occur with words that have multiple meanings and idioms
specific to one language or culture. Once translated, the tests are no longer truly standardized.
Psychological tests often use the dominant, middle-class culture as the standard. This limits their validity
for children from a different economic or cultural background who may not have the same experiences
or language that the test assumes as standard. It is nearly impossible to create test questions that
account for the different experiences of individuals, so psychologist Raymond Lloyd Richmond reminds
test administrators to use results with caution.

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