A

SUMMER INTERNSHIP PROJECT

TO
AT
SHREE GANESH REMEDIES PVT. LTD.
ANKLESHWARE

SUBMITTED TO
SHRI M.H. KADAKIA INSTITUTE OF MANAGEMENT & COMPUTER STUDIES
AFFILIATED TO
GUJARAT TECHNOLOGICAL UNIVERSITY,
AHMADABAD
IN PARTIAL FULFILMENT OF THE REQUIREMENT FOR THE DEGREE OF
MASTER OF BUSINESS ADMINISTRATION
SUBMITTED BY:
AHIR VISHAL D. (167710592016)
GUIDED BY:
MR RAHUL PANCHAL
MBA (SEMESTER-III)

BATCH: 2016-2018
 DECLARATION

I, VISHAL D. AHIR , hereby declare that the report on Summer Training and project work
entitled XYZ At SHREE GANESH REMEDIES PVT. LTD. is a result of my own work and my
indebtedness to other work publications, have been duly acknowledgment.

DATE:
PLACE: VISHAL AHIR
 PREFACE
Every coin has two sides, same like management studies has two sides one of them is a theoretical
knowledge and other is a practical knowledge. A classroom teaching gives the theoretical knowledge while
industrial training gives an opportunity to take knowledge of practical aspects. This report contains the
projects done during my training period. I realized the essence of the industrial training while undergoing
this training program. I have also understood the need of practical knowledge for fresh MBA along with the
theoretical knowledge.

All MBA students are facing lots of problems during working in organizing applying theoretical
knowledge only cannot solve those problems. It requires practical knowledge which can be in future. During
training period, students become familiar with the organization. Students acquire the most advance technical
knowledge and get acquainted with sophisticated instruments, which are generally no available in college.

In this liberalized and global market it is necessary for MBA to have field knowledge in order to
achieve best quality and higher production to survive in a market. It is true that technical studies cant be
perfect without practical training and perfection is basic necessity of management student.
 ACKNOWLEDGEMENT
This is the LAST stage of report preparation where I want to say thanks to all people for their constant
support and motivation. First of all I would like to thanks my University for including the training in M.B.A
course and to increase my practical knowledge.

I have achieved this training in one of the most esteemed company SHREE GANESH REMEDIES PVT.
LTD. with their kind permission to have undertaken its study. I am grateful to respected MISS. KIJAL
DESAI, HR Manager for high moral support and encouragement throughout my project.

I express my sincere thanks to (Project guide), Shri M.H.Kadakia Institute Of management & computer
studies, Ankleshwar who gave me professional- advice time to time. I am highly obliged to the Gujarat
technological University for arranging the program of SIP in Master of business administration in such a
way.

Finally, I express my intense gratitude to my parents and friends whose blessings has helped me to translate
my efforts into fruitful achievement.

Date:

Place: Ankleshwar
 CHAPTER 1
ABOUT PHARMACEUTICAL INDUSTRY
1.1 ABOUT PHARMACEUTICAL INDUSTRY
The pharmaceutical industry develops; produces and market drugs or pharmaceuticals for use us
medications. Pharmaceutical companies may deal in generic or brand medications and medical devices.
They are subject to a variety of laws and regulations that govern the patenting, Testing, Safety and marketing
of drugs.

1.1.1 CONSTITUENTS OF INDUSTRY

The product manufactured by the pharmaceutical industry can be broadly classified as:

1.1.2 FORMULATIONS

Formulations are specific dosage form of a bulk drug or of a combination of different bulk drug.
Formulations are further classified into PRESCRIPTION MEDICINES (Ethical formulations) & OVER-
THE-COUNTER MEDICINES (OTC formulations).

1.2 Global level Pharma Industry

The largest pharmaceutical companies are multinational and historically based in the U.S. and Western
Europe. The top 10 firms, half of which are headquartered in the U.S., currently account for about 40 percent
of the world market. The largest U.S. companies ranked by revenues were: Pfizer, Merck, Johnson &
Johnson, Eli Lilly, Bristol-Myers Squibb, Abbott Labs, and Amgen. The top European-headquartered
companies include: Novartis and Roche (Switzerland), Sanofi-Aventis (France), GlaxoSmithKline and
Astra-Zeneca (UK), Bayer and Boehringer Ingelheim (Germany), and Novo Nordisk (Denmark).
Pharmaceutical firms from other regions, such as Teva (Israel) and Japan-based firms Takeda, Astellas, and
Daiichi Sankyo, are also important players. Whereas the U.S. industrys traditional strengths are in drug
discovery and patented drugs, India and Israel are significant producers of generic drugs, while China, India
and Italy are the worlds largest API producers.
TABLE 1

Top 10 Pharmaceutical Companies in World

Sr. No. Company Revenues Headquarters

($ billions)

1 Pfizer (+Wyeth) 57.0 U.S

2 Merck (+Schering Plough) 39.0 U.S

3 Novartis 38.5 Switzerland

4 Sanofi-Aventis 35.5 France

5 GlaxoSmithKline 35.0 U.K
6 AstraZeneca 34.4 U.K
7 Roche (+Genentech) 32.8 Switzerland

8 Johnson & Johnson 26.8 U.S

9 Eli Lilly 20.3 U.S

10 Bristol-Myers Squibb 18.8 U.S

The research-based pharmaceutical industry worldwide is facing unprecedented challenges caused by patent
expirations of existing drugs, increased competition from generics, increasing costs of R&D, and a slowing
in development of new drugs. The most significant challenge to sustaining future growth is improving R&D
productivity for new innovative drugs.

1.2.1 INTERNATIONAL MARKETS

The world pharmaceutical market in 2015 was estimated at $1020 billion, according to IMS Health, a
leading provider of pharmaceutical industry data. The U.S. accounts for about 36 percent of global
pharmaceutical sales, and the U.S., Europe and Japan collectively account for over three-quarters of global
expenditures. The top 10 global markets in 2015 were: the United States, Japan, France, Germany, China,
Italy, Spain, UK, Brazil, and Canada. Sales of biotechnology-derived drugs are expanding faster than the
overall industry, exceeding $120 billion in 2010 and comprised 17 percent of the global market. The world
generic drug market was estimated at $120 billion in 2012 and forecast to reaching $150 billion by
2015.Various industry estimates place the global OTC market in the $100 billion range.
GRAPH 1

$106.60 ,
13% europe
us
$95 , 11% $263.90 , 31%
japan
$47.80 , 6% latin america
canada
$23.50 , 3%
asia,africa,australia
$300.30 , 36%
1.3 NATIONAL LEVEL PHARMA INDUSTRY

The Indian pharma industry has gained significant traction in the last few years. It is currently on a high
growth trajectory and rapidly integrating with the global industry. The integration is opening up tremendous
new opportunities for Indian pharma across all segments including generics, research and development of
new chemical entities and contract research and manufacturing services. Indian companies are now well
positioned to explore these opportunies as they adopt effective and efficient business models that are spread
across one or more of each of these segments.

1.3.1 THE TOP 10 PHARMA COMPANIES IN INDIA 2016

1. Sun Pharmaceutical Industries Ltd

Among all pharmaceutical companies in India, Sun Pharmaceutical Industries Limited is the leader.
Established in the year 1983 by Dilip Shanghvi, Sun Pharmaceuticals operates in more than 150 countries
across the world. Sun Pharmaceuticals has manufacturing units in many countries that include India, USA,
South Africa, Canada, Ireland, Malaysia and Mexico.

Market Capitalization: Rs 2, 17,636 Crore (As on 16th January 2016)

2. Lupin

Lupin is another leading pharmaceutical company and stand at second in the list of top 10 best pharma
companies in India 2016. Incorporated in the year 1968, Lupin is one of the fastest growing and best
pharmaceutical companies in India. The company produces more than 5,500 pharmaceutical products of
premier quality.

Market Capitalization: Rs 84,193 Crore (As on 16th January 2016)

3. Dr. Reddys Laboratories

With a market capitalization of Rs 63,779 Crore, Dr. Reddys Laboratories is the next pharmaceutical
company in this list. Founded in the year 1984, Dr. Reddys Laboratories within a few decades has emerged
as a leading pharmaceutical company in India. The company produces more than 200 pharmaceutical
products and operates in more than 20 countries across the globe.

Market Capitalization: Rs 63,779 Crore (As on 16th January 2016)

4. Cipla

4th position on this list is occupied by Cipla, a leading pharmaceutical company incorporated in the year
1935 and presently has operations in more than 150 countries. Headquartered in Mumbai, Cipla is a swiftly
growing pharma company and employ more than 20,000 people. Cipla produces more than 2,000 products
and owns more than 30 manufacturing plants in different parts of the country.

Market Capitalization: Rs 52,081 Crore (As on 16th January 2016)

5. Aurobindo Pharma Limited

Aurobindo Pharma Limited is ranked fifth in the list of top 10 best pharma companies in India 2016.
Incorporated in the year 1986, Aurobindo Pharma Limited started operations in India in 1988-99 with the
establishment of the first manufacturing unit in Pondicherry.

Market Capitalization: Rs 42,454 Crore (As on 16th January 2016)

6. Cadila Pharmaceuticals Limited

Cadila Pharmaceuticals Limited with a market capitalization of Rs 38,677 Crore is next on this list.
Headquartered in Ahmadabad, Cadila Pharmaceuticals Limited was established in the year 1951 and
presently operates in over 80 countries in the world. The company has a large production capacity with a
production capacity of more than 3,500 Million Tables and over 120 Million Capsules per year.

Market Capitalization: Rs 38,677 Crore (As on 16th January 2016)

7. Divis Laboratories

Divis Laboratories is an Indian Pharmaceutical Company started in the year 1990 and presently among top
pharma companies in India. The company is known for producing quality products for various therapeutic
areas and Cardiology, Dermatology and Diabetology are some of them.

Market Capitalization: Rs 24,847 Crore (As on 16th January 2016

8. GlaxoSmithKline

GlaxoSmithKline (GSK) Pharmaceuticals Limited, a leading pharma company is the Indian subsidiary of
GlaxoSmithKline, a British Pharmaceutical Giant. Headquartered in Mumbai, GlaxoSmithKline
Pharmaceuticals Limited was established in the year 1924 and stand among the oldest pharmaceutical
companies in India.GSK India offer products for various therapeutic areas, which are Dermatology,
Cardiology, Respiratory, etc.

Market Capitalization: Rs 28,587 Crore (As on 16th January 2016)

9. Glenmark

Winner of Best Pharma Company in Emerging Markets Award, Glenmark Pharmaceuticals is placed at ninth
in the list of top 10 best pharmaceutical companies in India 2016. Glenmark came into existence in the year
1977 and presently operates in more than 90 countries across the globe.

Market Capitalization: 29,047 Crore (As on 16th January 2016)

10. Torrent Pharma

10th position of this list is occupied by Torrent Pharma; a pharmaceutical company started in the year 1969
and operates in more than 50 countries in the world.

Market Capitalization: Rs 22,320 Crore (As on 16th January 2016)

1.3.2 STRUCTURE OF PHARMA SECTOR IN INDIA

PHARMACEUTICALS

ACTIVE
PHARMACEUTICAL
FORMULATIONS
INGREDIENTS/BULK
DRUDS

BRANDED GENERICS CHRONIC ACUTE

Anti-infective
Anti-diabetes
Pain
1.3.3 PHARMA EXPORT TO CONTINUE WITNESSING HIGH GROWTH

GRAPH 2

14.5 14.9
15 12.6
10.1
10 EXPORT
4.4 4.6
3.6 3.7
IMPORT
5
IMPORT
EXPORT
0
FY12 FY13 FY14 FY15

Indian pharma companies are capitalizing on export opportunities in regulated and semi-regulated
markets.
Department of Pharmaceuticals targets to export USD 18.02 billion worth of pharmaceuticals in
2016. Indian drugs are exported to more than 200 countries in the world, with the US as the key
market.
India is the worlds largest provider of generic medicines; the countrys generic drugs account for
20per cent of global generic drug exports (in terms of volumes).
In terms of value, exports of pharmaceutical products increased at a CAGR of 14 per cent during FY
12 15.
US is the largest export market for India.
During FY12-14, imports of pharmaceutical products rose at a CAGR of 13. 04 per cent to USD 4 .6
billion.
1.4 DOMESTIC LEVEL OF PHARMA INDUSTRY (GUJARAT)

Gujarat is set to further firm up itself in the sector. Envisaging a strong growth trajectory for India, industry
captains feel that with foreign players lining up for Gujarat, the state is set for a bigger role in the
pharmaceutical sector.

According to the Confederation of Indian Industry (CII)-Pricewaterhouse Coopers (PwC) report

'IndiaPharma Inc: Up For' which was released in Ahmadabad on Monday, the Indian pharma industry is
likely to be in the top 10 global markets in value terms by 2020. The report was released during the CII
pharma summit in the city. The reports says that emerging markets will be the next major growth drivers for
the pharma industry with more than 40% of incremental growth coming from emerging economies in the
next decade.

Alembic Chemical Works Co Ltd. One of the oldest pharma companies in India was set up in Vadodara in
1907, just six years after Indias first domestic Pharmaceutical unit Bengal Chemical and Pharmaceutical
Works was set up in Calcutta. Sarabhai Chemicals was started soon thereafter.
The industry had received strong support from the academic field. In 1940, the Drugs Laboratory in
Vadodara was established, followed by LM College of Pharmacy. Further in 1989, the B. V. Patel Education
Trust, Ahmadabad and Gujarat Branch of Indian Pharmaceutical Association established the B.V. Patel
Pharmaceutical Education and Research Development Centre in Ahmadabad.

The positioning of Gujarat as the hub of pharmaceutical industry in the swift stride of globalization was
discussed in the summit. Currently, Gujarat-based pharma companies contribute 40% of India's pharma
production. Recently, US-based Abbott Laboratories, Israel's Teva Pharmaceutical and Singapore-
headquartered Biosensors International unveiled plans to set up plants in Gujarat.

"A foreign company would look at investment-friendly policies, easy availability of labour and land.
Gujarat, which in these categories makes for the perfect destination, has an added advantage with the many
intermediaries and chemicals factories in the state," said Smites Shah, chairman and managing director,
Calyx Chemicals and Pharmaceuticals.
1.4.1 TOP TEN COMPANY IN GUJARAT

1. Cadila Healthcare Ltd. (Zydus Cadila) The company has been a leading and well known fully
integrated globalized pharmaceutical healthcare service provider with major positives and strengths
along the pharma value chain.
2. Torrent Pharmaceuticals Ltd The leading firm of Torrent group, the company is among one of
the top most and best pharmaceutical companies across the country. Along with this, it is a ruling
player in varied therapeutic domain of central nervous system and cardiovascular and has even been
acknowledged with vast presence in Diabetology, gastro intestinal, pain management and anti
infective segments.
3. Dishman Pharmaceuticals & Chemicals Ltd Founded in year 1983, the company is a popular
deemed pharmaceutical service provider engaged extensively in the manufacturing as well as
marketing of chemicals including quaternary compounds, bulk drug, phase transfer catalyst, specialty
chemicals and intermediates. It has its manufacturing facility situated at Ahmadabad in Gujarat.
4. Riddhi Siddhi Gluco Biols Ltd The Company has been a pioneering Indian based pharmaceutical
company engaged primitively in the selling power and business of generation through windmill along
with agricultural trading and metal commodity products. Commenced its operations in year 1993, the
company has even years of experience and expertise in marketing and promoting starch
pharmaceutical products in the country.
5. Finecure Pharmaceuticals Ltd Founded in 2005, the company is a public listed Indian non
government reputed pharmaceutical service provider that has been authorized as per Registrar of
Companies, Ahmadabad. As per the stats, it has been involved in the manufacture and distribution of
chemical products.
6. Claris Life sciences Ltd. The Indian based well known pharmaceutical company, the company is a
leading and very popular engaged in effective and cost effective pharmaceuticals and drugs. A
wholly owned and famous subsidiary handling and serving in speciality injectable business, the
company is a known holding firm of Claris injectable and an associate catering in intravenous
nutritional products.
7. Lambda Therapeutic Research Ltd Headquartered in Ahmadabad, Gujarat, the company is a
leading and well known global clinical research pharmaceutical service provider backed with
operations and facilities all across the world including Mumbai, Warsaw, Toronto, USA and UK.
Along with this, it caters fully fledged spectrum of clinical trial services and solutions equipped with
more than 14 years of expertise and experience served to the generic and biopharmaceutical
industry.
8. Marck Biosciences Ltd Based in Ahmadabad, Gujarat, the company has been a leading and
reckoned manufacturer as well as supplier of sterile liquid parenterals produced by using aseptic
blow, fill and seal technology. All the parenterals facilities are cGMP compliant and ISO certified. At
a global scale, it has spread its services in more than 77 countries.
9. Swiss Pharma Pvt. Ltd. The Company is among one of the most popular and pioneering
pharmaceutical manufacturing and contract development service provider. The manufacturing
services of the company cater multiple products in a wide variety of dosage forms involving semi
solids, hormones, solid dose, beta lactams, sterile, oral liquids, dry powder metered dose inhalers
along with granulates from vast number of facilities from all across the world.
10. Acron Pharmaceuticals Introduced in year 1963, the company has served many years of amazing
services and solutions as the high quality and global pharmaceutical formulation service provider
across the country. It owns well structured and developed plant backed with advanced facilities and
amenities engaged primitively in the manufacturing of a huge variety of products including
antibiotics, anti rheumatic, anti malarial, analgesic, anti bacterial, psychotropic drugs, lotions, anti
cold remedies, tropical ointments, and much more.
 CHAPTER 1

ABOUT SHREE GANESH REMEDIES

GANESH GROUP OF INDUSTRIES

M/s. Shree Ganesh Remedies P.Ltd.

Plot no-6011, G.I.D.C Estate

Ankleshware 393-002

Ph.:- +9102646-227777/327778.

E-mail: [email protected]
Web-site:-www.ganeshremedies.com [email protected]
[email protected]
Shree Ganesh Remedies Pvt. Ltd. (SGRPL) was established in year 2004, date on 01/12/04, by its highly
motivated Director/Partner Mr. Chandu M. Kothia.

Aim of Group: - Manufacture and Supply of Pharmaceutical Intermediates and Chemicals such as Amine
hydrochloride salts and Manufacture and Supply of Bulk Drugs.

The products are exclusively manufactured for export market and also manufactured for domestic as well as
foreign market. The organization entered international Market in the Year of 2004. We have been regularly
exporting the product to many Countries.

The all companies are very environment friendly, Located in GIDC Ankleshwar, the largest chemicals zone
of Asia.

We are well concerned to Quality, Environment, and Health & Safety Management System. We therefore
strictly adhere to safety norms in our premises.
The organization shall determine external and internal issues that are relevant to its purpose and its strategic
direction and that affect its ability to achieve the intended result(s) of its Quality, Environmental, and Health
& Safety management system.

The organization shall monitor and review information about these external and internal issues.

NOTE 1 Issues can include positive and negative factors or conditions for consideration.

NOTE 2 Understanding the external context can be facilitated by considering issues arising from legal,
technological, competitive, market, cultural, social and economic environments, whether international,
national, regional or local.

NOTE 3 Understanding the internal context can be facilitated by considering issues related to values,
culture, knowledge and performance of the organization.

Due to their effect or potential effect on the organizations ability to consistently provide products and
services that meet customer and applicable statutory and regulatory requirements, the organization shall
determine:

The interested parties that are relevant to the Quality, Environmental, Health & Safety management
system;
The requirements of these interested parties that are relevant to the Quality, Environmental, Health &
Safety management system. The organization shall monitor and review information about these
interested parties and their relevant requirements.
Which of these needs and expectation become its compliance obligations.
Product Categories:

Shree Ganesh Remedies is now manufacturing Drug Intermediates & Pharmaceuticals, Veterinary Products,
Bulk Drugs and APIs.

Research & Development:

We are able to research and develop all the drug intermediates & bulk drugs at Shree Ganesh Remedies. Our
development team is having focus to maintain quality of pharmaceuticals delivered to our clients from world
wide.

Quality Management:

We are committed to Total Quality Management. We keep a strict tab on manufacturing processes and all
the stages are well supervised through various quality control equipment and personnel. Our manufacturing
facility is ISO 9001-2008 & ISO 14001 2008 certified which itself shows our commitment to various
quality standards laid by the agency. We have a dedicated quality control laboratory equipped with all the
sophisticated quality control equipment to check various specifications of active pharmaceutical ingredients,
drug intermediates and bulk drugs. We believe that quality has to be the part of overall operations of the
company; hence we have tried to build in quality processes in our marketing, operations.

Exports of Drug Intermediates & Pharmaceuticals:

Shree Ganesh Remedies is exporting Drug Intermediates & Pharmaceuticals to more than 30 countries. We
have utilized our market reach of other business to develop market of Drug Intermediates &
Pharmaceuticals.

2.1 Vision:-

Shree Ganesh Group of Institutes, will be the first choice for engineering - Management & Computer
Application in the region.

2.2 Mission:-

To prepare students for a productive and rewarding career in engineering or a related profession. The strong
formation, coupled with thorough preparation in an engineering discipline, permits each student life-long
access to rapidly developing new technologies and prepares each to be a citizen, a technocrat and a leader in
the complex world of 21st century.
2.3 BOARD OF MEMBER

TABLE 2
NAME DESIGNATION

Mr. Chandu M. Kothia Managing Director

Mr. Hasmukh M. Kothia Purchase Director

Mr. Sanjay H. Kothia QC/QA Manager

Mr. Ashok M. Kothia APC Director

Mr. Subhash B. Kothia SGPPL Director

Mr. Ketan H. Kothia Plant Site Manager

Mr. Gunjan C. Kothia Syntor SGG Coordinator

2.4 ACHIEVEMENT OF THE COMPANY

Shree Ganesh Remedies Pvt. Ltd.

3rd Prize Winner
For Export Performance in SSI units
GIDC Ankleshwar (2015-16)

Chandu Kothia got

The Social & Entrepreneur Award 2017
SME Award To SGRPL
National Award For Outstanding Entrepreneurship in small Enterprise
Achieving the first position in the Chemicals & Petrochemicals sector under the small category for
the Dun & Bradstreet Fullerton India SME Awards 2008.
National award from MSME in 2013 for outstanding entrepreneurship in Small Enterprise.
(Manufacturing)
3.1 HUMAN RESOURCE DEPARTMENT
3.1.1 MANPOWER PLANNING

Man power planning enables an organization to project its short to long-term needs so that it can adjust its
manpower requirements to meet changing priorities. Manpower planning means planning means deciding
the number and type of the human resources required for each job, unit and the total company for a
particular future date in order to carry out organizational activities. Manpower planning may be viewed as
foreseeing the human resources requirement of an organization and the future supply of human resources
and (i) making necessary adjustments between these two and organizational plans and (ii) foreseeing the
possibility of developing the supply of manpower resources in order to match it with the requirements by
introducing necessary changes in the functions of human resources management.

3.1.1.1 PURPOSE

To ensure a sufficient number of suitably qualified personnel are maintained at all levels throughout
the organization.

to recruit and retain the manpower of required quality and quantity.

to foresee the employee turnover and make the arrangements for minimizing turnover and filling up
of consequent vacancies.

to meet the needs of the programmes of expansion, diversification etc.

to foresee the impact of technology on work, existing employees and future human resource
requirements.

to improve the standards, skill, knowledge, ability, discipline etc.

to assess the surplus or shortage of manpower and take measures accordingly.

to maintain congenial industrial relations by maintaining optimum level and structure of human
resources.

to minimize the imbalances caused sue to non-availability of human resources of the right kind, right
number in right time and right place.

to make the best use of its human resources.

to estimate the cost of human resources.

3.1.1.2 POLICY

Manpower requirements will be reviewed on a quarterly basis. It is strongly suggested that the
manpoSwer plan of each business area /unit is frozen at the beginning of the financial year keeping in
perspective, the business plan for the year.

The Corporate Personnel Policy is grounded on the mutually beneficial, honest, open-minded and equal-
right partnership between the employees and the Company. Day by day we contribute as much as possible
to creation of the high professional, skilled and efficient team of the Global class.

The principles of the Company Personnel Policy imply continuous career enhancement of the employees,
encouragement of the Company goal achievement, promotion, strict compliance to corporate culture and
individuality respect.

The Personnel Policy of the FESCO Group is focused on the social security of the employees, development
of the procedures for effective personnel enhancement. However we are unbiased in assessment of
employees' commitment and contribution to the Company success and prosperity.

The Personnel Policy accentuates continuous improvement of the staff motivation by assessment of labour
effectiveness and personal contribution of every individual to the Company progress. We pay significant
attention to occupational safety and health.

Professional training and enhancement are also of great importance. The Company keeps investing into
development of the human capital and training of the employees in the world leading educational centers
relating to transport and business administration.

Practice of mentoring and tutorship, when experienced employees share their unique skills to the
newcomers, enables us to keep and to increase the professional knowledge and skills inside the Company.

3.1.2 RECRUITMENT & SELECTION

People are the most valuable asset for an organization. In this world of ever increasing competition, an
organization has to keep up with the varying needs of customers. This can be accomplished by value added
products and services, conceived and developed by a quality and creative workforce.

Recruitment is defined as the process of identifying and making the potential candidates to apply for the
jobs. Recruitment is called as a positive process with its approach of attracting as many candidates as
possible for the vacant jobs.

Selection is the process of picking or choosing the right candidate, who is most suitable for a vacant job
position in an organization. In others words, selection can also be explained as the process of interviewing
the candidates and evaluating their qualities, which are required for a specific job and then choosing the
suitable candidate for the position.
The selection of a right applicant for a vacant position will be an asset to the organization, which will be
helping the organization in reaching its objectives. Selection is defined as the process of choosing the right
candidates for the vacant positions.
Selection is called as a negative process with its elimination or rejection of as many candidates as possible
for identifying the right candidate for the position.

3.1.2.1 PURPOSE

To attract, select and retain the best talent and ensure that appointments are made on merit through a fair and
equitable selection process.

RECRUITMENT

Find the best talents for the vacancies

the recruitment sources

Manage the vacancies in the organization

Run the internal recruitment process

Building the strong HR Marketing platform

Co-operation with local and international universities

Provide feedback about the trends in the job market

SELECTION
The purpose of selection is to pick up the most suitable candidates who would best meet the requirements of
the job and the organizations in other words, to find out which job applicant will be successful , if hired.
To meet this goal, the company obtains and assesses information about the applicants in terms of age,
qualifications, skills, experience etc . The needs of the job are matched with the profile of candidates the
most suitable person is then picked up after eliminating the less suitable applicants through successive
stages of the selection processes. How well an employee is matched to a job is very important because it
directly affects the amount and quality of the employees work. Any mismatch in this regard can cost an
organization a great deal in terms of money, time and trouble, especially by way of training and operating
costs. In course of time, the employees may find the job distasteful and leave in frustration. He may even
circulate hot news and juicy bits of negative information about the company causing incalculable harm in
the long run. Effective selection, therefore demands constant monitoring of the fit between the person and
the job.

3.1.2.2 RECRUITMENT POLICY

1. Recruitment shall be done as per Manpower Plan only. All manpower requirements will be initiated
by the Head of the Department, in which the manpower is needed.
2. The Employee Requisition Form ( ERF ) Annexure-I shall be used for indenting the Manpower
providing all details and Justification about the requirement This will be forwarded to HR
Department ,which in turn will take the approval of management.
3. It is not essential that a replacement is needed whenever there is a separation. Each request for
recruitment has to be justified by the head of the Department.
4. Recruitment may be made through Database/ Placement Agencies/ Advertisements /references if
possible.
5. The Immediate Superior and the Departmental Head would take the interview. They will discuss the
prospects of employment with HR Department subsequently.
6. The candidates will be interviewed by the HOD and the HR Head together or separately.
7. All appointments have to be approved by the Directors for ML-2 and above. For all other
appointments it will be as per the business plan and VP /GM approval.

3.1.2.3 SELECTION POLICY

1. Selection should be based on merit through a systematic and careful assessment of each candidates
ability to fulfil the listed selection criteria having regard to the following:
Aptitude to perform the duties of the position, as demonstrated by level of work in previous
positions;
Extent i.e. breadth or range of relevant experience;
Qualification and Training ;
Capacity for development; and
Relevant personal qualities.
2. Short listing will be confined to applicants who comply with stated essential criteria.
3. Qualifications, knowledge, skills and experience required for the position must be listed as essential
or desirable. Although qualifications pre-requisites for many positions, it should be recognized that
many skills and abilities are acquired other than through formal education.
3.1.3 INTERVIEWS

An interview is a meeting between a job applicant and a representative of the company. The meeting comes
about because the company had a job available. People applied for the job. The company needs to decide
who to hire.

3.1.3.1 PURPOSE

To ensure all applicants are provided with equal opportunity to present their cases for appointment and the
Selection Panel base the decision on criteria relevant to the position.

The purpose of the interview is for the company to get a good look at you. It is the companys chance to ask
you questions about your work experience. It is the companys opportunity to see if you would fit in with
the other employees.

The interview is also your opportunity to look at the company. You get to ask questions about the
companys business. It is your opportunity to see if the company suits you.

In the 1800s when a company needed workers, they would put a sign outside the building. If the sign read:
Tall Men Needed, there would be no reason for you to apply if you didnt reach the mark on the door.

If you owned a mill and needed a man to work with the grinding stones, the interview would consist of your
examination of the applicants hands. The hand that worked the stones would be rough and would have
stone embedded in it. Smooth hands would tell you that the applicant did not know how to do the job.

Today, an interview is still a visual inspection and usually includes a pre-employment drug screen.

3.1.3.2 POLICY

1. The interview panel shall comprise the Head of the Department where the vacancy exists;
authorized representative of the Department with whom the candidates shall have the maximum
interface and HR Head
2. For Senior Positions, Manager and above the Candidate has to be seen and approved by the
Directors.
3. The Panel could interact with the candidate either together or separately.
4. The interview should also be used to clarify with the applicant any ambiguities or lack of
 information in the written application.
5. Applicants must not be asked irrelevant questions regarding personal circumstances that are not
applicable to the requirements of the position.
6. First round of Interview should be conducted telephonically either by the HR or the Dept. Head in
cases where the candidate is based far away to assess the Basic suitability.

3.1.4 PERFORMANCE APPRAISAL

Today we nurture the belief that our most valuable resource is the Human Capital. With this in mind , we
introduce a Performance Management Process Performance Review & Development Plan that believes
in Self Assessment, Performance Feedback, Reward and Recognition Training & Development thereby,
facilitating Career Planning , Succession Planning and Talent Management

The Performance Review & Development Plan basically is an open, participative and development
oriented tool to facilitate performance management and employee development in the organization.

3.1.4.1 PURPOSE

1. To create and foster a performance oriented culture.

2. To provide a platform where Appraise & Appraiser plan together and finalize the Key Result areas
and measurable outcomes providing direction and role clarity.
3. Proper annual evaluation of performance & competencies and reward and recognize the same
accordingly.
4. Feedback to the Appraise in a positive manner about his current level of performance strengths
and areas requiring improvement in order to facilitate the overall development of the employee.
5. To identify the training and development needs of the employees.
6. To assess the potential of an employee.
7. To build an organizational culture where employees feel free to discuss their aspirations, problems
and support required.
8. To effect Promotions and Pay Rise based on Competence.

3.1.4.2 PERIOD OF THE PERFORMANCE APPRAISAL

Performance Review Period will be from April March (Financial Year) and the Increments will be
effective from 1st April. Performance Appraisal will be an Annual Exercise.
3.1.5 TRAINING & DEVELOPMENT

Training is a process of helping employees to enhance their competence in a planned and

systematic manner. Todays organization is operating in a fast changing environment. The skills of
the employees are to be continuously updated in tune with the requirements.

Training fills the gap between the present level of performance and the expected level of performance.
Training has to be need based, Business focused, well planned, well administered and well evaluated.

3.1.5.1 PURPOSE

To encourage employees to recognize, develop and use their skill and abilities.
To improve opportunities for career advancement.
To assist in adjusting to technological and organizational change.
To encourage employees to achieve continuous improvement in work.
3.2 PRODUCTION DEPARTMENT
The production department is the heart and blood of an industry. Production department plays an important
role in manufacturing of the production. Production may include sub points likewise organization structure,
keeping raw material, keeping finished products, quality policy, raw material, suppliers of raw material,
production capacity and installed capacity of the organization and related matters. The Production
Department is right now operated by Production Manager who is also working in the capacity of director.
The production department mainly includes the Drugs and raw material stores.

3.2.1 FORMULATION PLANT

Good manufacturing practice is that part of quality assurance which ensures that products are consistently
produced and controlled to the quality standards appropriate to their intended use and as required by the
marketing authorization. GMP is aimed primarily at diminishing the risks inherent in any pharmaceutical
production.

Such risks are essentially of two types: cross-contamination (in particular of unexpected contaminants) and
mix-ups (confusion) caused by, for example, false labels being put on containers.

1. all manufacturing processes are clearly defined, systematically reviewed in the light of experience,
and shown to be capable of consistently manufacturing pharmaceutical products of the required
quality that comply with their specifications;
2. Qualification and validation are performed;
3. All necessary resources are provided, including:
4. Instructions and procedures are written in clear and unambiguous language, specifically applicable to
the facilities provided;
5. Operators are trained to carry out procedures correctly;
6. Records are made (manually and/or by recording instruments) during manufacture to show that all
the steps required by the defined procedures and instructions have in fact been taken and that the
quantity and quality of the product are as expected; any significant deviations are fully recorded and
investigated;

3.2.2 PRODUCT PROFILE

Shree Ganesh Remedies is now manufacturing Drug Intermediates & Pharmaceuticals, Veterinary
Products, Bulk Drugs and APIs.

We are able to research and develop all the drug intermediates & bulk drugs at Shree Ganesh Remedies.
Our development team is having focus to maintain quality of pharmaceuticals delivered to our clients
from worldwide.

We are committed to Total Quality Management. We keep a strict tab on manufacturing processes and
all the stages are well supervised through various quality control equipment and personnel. Our
manufacturing facility is ISO 9001-2008 & ISO 14001 2008 certified which itself shows our
commitment to various quality standards laid by the agency. We have a dedicated quality control
laboratory equipped with all the sophisticated quality control equipment to check various specifications
of active pharmaceutical ingredients, drug intermediates and bulk drugs. We believe that quality has to
be the part of overall operations of the company; hence we have tried to build in quality processes in our
marketing, operations.

We offer a wide range of plastic Containers Carboy Drums such as 35 Liter Jerry Can, 35 Liter Square
drum, 50 Liter Open-top as well as Rocket type drum and many more which are applicable in
pharmaceutical, chemical, food industries, Alcohol, solvent and many other applications. Our
manufacturing facility is well equipped with modern machinery, equipment, & requisite facilities that
enable us to design & develop containers in accordance with the needs and requirement of our clients
that are spread across the country.

Our manufacturing facility is well equipped with modern machinery, equipment, & requisite facilities
that enable us to design & develop containers in accordance with packaging standards and needs of our
clients spread across the country.Apart from this, our team procures these salts and other ingredients
from the trustworthy vendors of the market in accordance with the international quality standards.
Furthermore, the procured salts and ingredients are stringently tested on several parameters to avoid any
kind of discrepancy in the offered range. These products are highly acclaimed for their properties like
high effectiveness, longer shelf life, precise pH value and accurate composition.
3.2.3 MANUFACTURING PRODCTS
Product Name Short Name CAS No.

N N-Bis 2-Chloroethyl Amine HCl Bis Chloro HCl 821-48-7

2-Chloroethyl Amine HCl 2CEA 98% & 70% 870-24-6

Dimethylaminoisopropyl Chloride HCl DMIPC 4584-49-0

Trityl Chloride TTCL 76-83-5

Cyclopropanecarbonyl Chloride CPCC 4023-34-1

Cyclopropane Carboxylic Acid CPCA 1759-53-1

6-Chloro-2-Hexanone 6CHO (1C5H) 10226-30-9

Dimethylaminopropyl Chloride HCl DMPC 65% 5407-04-5

2-Furoyl Chloride 2-FC 527-69-5

Tyramine Hydrochloride Ty Hcl 60-19-5

Tyramine Ty 51-67-2

4-Methoxytyramine MTY 55-81-2

3-Dimethylamino-2-Methylpropyl Chloride
DMMPC 65 % 4261-67-0
HCl

2-Chloroethyl Morpholine HCl CEM HCl 3647-69-6

1-(2-Chloro Ethyl) Pyrrolidine HCl CEPD 7250-67-1

4-Methoxy Benzoic Acid 4-MBA 100-09-4

4- Methoxy Benzoyl chloride 4-MBC 100-07-2

4-Chloro-4-flurobutyro phenone CFBP 3874-54-2

4-(3-Chloro Propyl) Morpholine HCl CPM 65% 57616-74-7

Sodium Bis (trimethylsilys) amide 1M/2M Sodium Bis 1M/2M

1070-89-9
sol in THF THF

Cyclopropane Carboxamide CPA 6228-73-5

Cyclopropane Carbonitrile CPN 5500-21-0

Cyclopropane Methyl Amine CPMA 2516-47-4

1-(3-chlorophenyl) Piperazine (T1) CPP T1 6640-24-0

1-(3-Chlorophenyl)-4-(3-chloropropyl)
C.C.P (T2) 52605-52-4
Piperazine (T2)

Cyclohexane Carbonyl Chloride CHCC 2719-27-9

3.3 MARKETING DEPARTMENT
The major force for the success of any corporate is possible through good marketing system. Marketing is
total system of interrupting business activities designed to plan, promote and distribute want Satisfying
products & services to present customers. It is known that ability to sale at a profit is real test marketing
management are planning, directing, & Controlling of entire marketing activities.

3.3.1 COMPETITORS

CENTURION PHARMACEUTICALS
SHINE PHARMA
ROYAL LEB

MERCURY PHARMACEUTICALS
SYSMED
HEMAX PHARMACEUTICALS
BENET PHARMACEUTICALS LIMITED

3.3.2 ADVERTISING

Advertising is any paid form of none personnel communication to promote ideas, goods or services
by an identified sponsor.The main purpose of advertising is to give information to the customers
about the availability of new products in the market. In short advertising is paid form of publicity.
Shree Ganesh Remedies Pvt. Ltd. has not any type of advertising.

3.3.3 ACTIVITIES

Dealing with the distributors

Using a distributor can be an effective way to grow your business, reach new markets or launch new
products quickly. However, like any business relationship, you need to manage it carefully to reap the
benefits and avoid potential pitfalls

What a distributor does

A distributor buys your products and often those of other non-competing businesses to sell them on to their
own customers.
Managing the relationship

You must both have a clear understanding of each other's expectations. A written contract is vital. Take
legal advice to check that the agreement will achieve your aims and that you will not suffer any unexpected
obligations or restrictions.

Put the right systems in place to help you fulfil your responsibilities. Practical problems, for example, with
payments or delivery of stock, can put a serious strain on the relationship and could make you liable for any
damage suffered by the distributor.

Communicate regularly. This helps you to identify potential problems at an early stage, making it more
likely that you will be able to resolve them before the consequences become serious.

Customer care by satisfying their requirements

Customer care is a crucial element of business success. Every contact your customers have with your
business is an opportunity for you to improve your reputation with them and increase the likelihood of
further sales.

From your telephone manner to the efficiency of your order-fulfilment systems, almost every aspect of your
business affects the way your customers view your business. But there are also specific programs you can
put in place to increase your levels of customer care.

This guide outlines what customer care involves. It explains how you can use customer contact, feedback
and loyalty schemes to retain existing customers, increase your sales to them and even win new customers.
It also covers how to prepare for receiving a customer complaint.

Find out new customers

The search for new customers drives most businesses. Today's customers change their product and service
providers regularly, so businesses need to work hard to replace lost customers and keep building their
customer base.
Many small businesses struggle to find new customers. Conventional approaches to finding customers -
such as making 'cold calls' and sales presentations - can be difficult and confronting for small business
owners who lack sales and marketing experience. However, there are a variety of other ways that you can
find new customers, and with careful planning you can improve your chances of success.

It's important that your work to find new customers doesn't stop you from delivering a high level of service
to your existing customers. Satisfied customers who enjoy good customer service bring repeat business and
contribute a large percentage of your sales. They can also refer other buyers to your business.

This guide describes effective techniques to help you to find new customers, generate new sales and renew
sales to lapsed or lost customers.

To look after budgeted sales

The sales budget contains an itemization of a company's sales expectations for the budget period, in both
units and dollars. If a company has a large number of products, it usually aggregates its expected sales into a
smaller number of product categories or geographic regions; otherwise, it becomes too difficult to generate
sales estimates for this budget. The sales budget is usually presented in either a monthly or quarterly format;
presenting only annual sales information is too aggregated, and so provides little actionable information.

To look after customer complain

You need to make sure a customer's issue is resolved properly. Here are six tips to help you do that:

Talk to the customer

Sending standard letters or emails might work in some cases. But often you can achieve more, faster, with a
phone call. This will help you properly understand their complaint. It'll also feel more personal to the
customer, and reduce the risk of them misunderstanding the tone of your response.

Find out what they want

You might have an idea of what it takes to resolve the complaint. Your customer's idea might be different.
Ask them what they want and listen carefully to the response. You might not be able to grant every wish,
but perhaps you can meet them halfway.
Ask about wider issues

Is the customer happy generally with your service or product? What other feedback can they give that might
be useful? Asking them questions like this will help them feel engaged and valued.

Give something back

You might want to do more than just solve the customer's problem. You could go further maybe offer
them a discount on their next bill, or send them a voucher for your products or services. This small
additional cost will help you retain them as a customer, and could pay for itself many times over.

Confirm your solution

Go through the details of your proposed solution on the phone, then follow up by email or letter. Make sure
your agreement is fully understood on both sides. Your customer will feel engaged and it should reduce the
risk of disputes and misunderstandings later.

Keep in touch

Get a member of your staff to follow up with the customer a week later, to check that all is well. If it is, you
have a happy customer. If it's not, find out why and repeat the process. They'll appreciate your proactive
behavior.