Berlitz Business English
Berlitz Business English
Berlitz Business English
Project planning
Giving feedback
Manager: Ms Willis, I’d like to compliment you on your presentation. It was excellent.
褒める
Employee: Thank you so much, I’m glad you enjoyed it.
Manager: Jeff, I was impressed with the way you handled the project. You did a wonderful job under
the difficult circumstances. Nice work!
Employee: Thank you, Steve. That’s nice of you to say so.
Manager: I know you’ve spent a lot of time on the plans, Beth, and they look terrific.
素晴らしい
Thanks for all your hard work and dedication.献身
Employee: Thanks, Kevin. I enjoyed the challenge.
Manager: I’ve got to hand it to you, Jim. That was a great speech.
---を正当に評価する、---の優秀さを認める
Employee: Thanks for the kind words, George.
Manager: You know, I expected a lot more from you on this project.
Employee: I’m sorry. I had some personal problems that affected my work.
Manager: I’m sure you can do a much better job—and that’s what I’d like to see on the next project.
Manager: I know this has been a difficult project. What do you think we can learn from the problems
we’ve had?
Employee: Well, for one thing, I’ve learned that I need to spend a lot more time on the planning
phase.
Manager: I know this project didn’t run as smoothly as you expected it to.
Employee: Well, we all learn from our mistakes. Why don’t we get together next week and discuss
it?
Hi Irene,
Now that we’ve added Mike Jensen to the team, the new project is moving along quite well, and it
looks like we’re back on schedule.
Kenji and I have completed the feasibility study, and so far it looks like implementation of the new
system shouldn’t be a problem. Our report is attached.
We started the risk analysis on Monday, and Kenji has arranged to talk to several of the key
stakeholders later this week. We should have the results of the analysis by the end of next week.
We’d like to meet with you to discuss them early the following week.
Could you let me know a day and time that would be convenient for you?
Q: And profits?
A: There was a slight decrease earlier in the year, but we are projecting a moderate increase by the
end of the year.
Distribution of sales
The majority of our sales come from authorized dealers.
What percentage of sales do exports account for? ---割合を占める
Exports make up 16% of our total sales.
構成
Discussing ways to improve sales
I am pleased to inform you that our sales of Tru-Tone products are growing steadily. Because of this,
we would like to increase the quantities of the items included on our purchase order #5375.
As indicated below:
Please confirm that the revised quantities can be delivered by November 21.
Sincerely
Over the last three years, our sales performance has been declining. In order to improve our sales
figures, we must do the following:
First, I suggest that we lower our prices. Our competitor’s prices are 20% lower than ours. We
cannot compete with this. Many of our customers are beginning to switch to our competitors.
Second, we should focus on the Chinese market. Only one company has entered the Chinese market
so far. We need to establish a sales office in China and make connections with the local people so we
can understand the market needs.
Regards,
Exercise:
Our company manufacture OCTG pipe in Japan and China. We have captured 5% market share in
the world.
Our sales have climbed gradually until Lehman shock. From 2006 to 2007 we invested much capital
to put up factories in Japan and China for maintaining the lower materials which was bought from
Sumitomo Metal.
From 2007 to 2008, our sales increased about 45% to 23 billion yen. On Sep 2008, Lehman brothers
bankrupted, our sales fell rapidly from 2009 because of shrinking of American market.
With the recovery of economy, we begin to talk about how to improve our sales.
Our competitor from China sell lower price in the world. For matching their price, we have to
produce more products in our china factory, the result we can decrease our manufacturing cost. We
might try to offer bulk discounting to our big customers for getting long sales contract.
On the other hand, we maintain the high quality products to top customers by supplying our Japan
premium products which are manufactured by our Japan factory.
Personal qualities
Mary: What are your strengths?
Gary: I’m a hard worker. I’m dependable. And I’m always eager to learn new things.
Mary: Are you flexible?
Gary: I try to be.
Exercise:
Thank you for your recent letter requesting a reference for James Bridges.
In my experience, James is a pleasant, friendly person to work with. When he joined us, he had just
graduated from college. At the time, I remember thinking of him as very mature and responsible for
his age.
During the three years James with us, he proved himself to be hard-working and eager to learn. He
was a well-qualified and extremely competent employee. James was liked by all members of the
staff. His colleagues considered him to be very direct, honest and reliable.
Sincerely,
Frank Nador
Senior Partner, Nador Associates
Japanese – Fluent
English – Intermediate
PROFESSIONAL
QUALIFICATIONS:
TOEFL 603
Japanese Language Proficiency Test 1st degree
Bookkeeping 2nd grade of Japan
Learning USCPA
CAREER HISTORY:
Chapter 5 Presentations
Three objectives:
1. What was
2. What is
3. What will be
Connecting ideas
Our company sales are doing well. Our home sales, on the other hand, are very low.
Beige computers are all right for officers; however, they are not suitable for most homes.
Consumers want computers that meet all their needs. In addition, they expect them to be energy
efficient.
People are not only interest in custom-designed computers, but are also willing to pay more for
them.
We wish to expand our market; therefore, we’ve created new Home Touch line.
We’re offering five exciting colors so that our computers can fit in with most home furnishing
designs.