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Quick Reference To Base 24 Error Codes

This document provides a quick reference to various error codes for the Base 24 system along with brief descriptions of what each code means. The error codes range from 00 to 74 and cover issues like successful transactions, expired or blocked cards, invalid PINs, insufficient funds, account problems, and system errors. The descriptions help identify the nature of the problem and appropriate next steps like contacting a branch to reactivate a card or reset an account status.

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thangella_nagendra
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2K views

Quick Reference To Base 24 Error Codes

This document provides a quick reference to various error codes for the Base 24 system along with brief descriptions of what each code means. The error codes range from 00 to 74 and cover issues like successful transactions, expired or blocked cards, invalid PINs, insufficient funds, account problems, and system errors. The descriptions help identify the nature of the problem and appropriate next steps like contacting a branch to reactivate a card or reset an account status.

Uploaded by

thangella_nagendra
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
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3/23/2017 QuickReferencetoBase24ErrorCodes

CodeNo Descriptioninbrief CodeNo Descriptioninbrief

Maximumnumberofwithdrawalfor
00 Transactionissuccessful. 60
theuserallowedhasbeenreached.

Willexceedwithdrawallimitof
SuccessfulTransaction Rs.25,000/alongwithpresent
01 61
(applicabletoCreditCards). withdrawalbeingattempted.
Customercantryforalesseramount.
PINtriesexceeded(WrongPINs
UnauthorisedusageCard
enteredthriceandthecardblocked
50 BlockedBranchshouldarrange 62
forthedaywillbeclearedthenext
forreactivationofthecard
day).
WithdrawallimitofRs.25,000/
CardexpiredCardIssuing
51 63 alreadyreached.Furtherwithdrawal
branchshouldbecontacted.
willnotbepermitted.
Indicatesthatthecardisnot
responding.Suchcardswillget
InvalidCreditCardcashadvance
52 automaticallyactivated24hours 64
amount
afterthecustomergetsthiserror
code.
InvalidPINCorrectPINnumber ExternaldeclineOtherbank/
53 68
shouldbeentered. agencynotaccessible.
AccountnotappearinginPBFat
ASC.Cardsnotflaggedinthe Nosharingarrangementbetweenthe
54 69
branch.Branchshouldflagthe cardissuerandStateBank.
account.
IneligibletransactionThe
customeraccountstatusis
SYSTEMERROR(Pleasetryother
dormant.Cashwithdrawalshould
55 70 ATM(or)contactbranchcouldbe
bemadeacrossthecounterto
hardwareproblem.
activatetheaccountorbranch
shouldresetthedormancyflag.
IneligibleaccountThecorrect
accounthasnotbeenselected CONTACTCARDISSUER(Credit
56 71
Ifproblempersists,branch Cardsonly).
shouldbecontacted.
Ministatementnotavailable(not
Transactionnotsupportedbythis connectedtobranchdatabase)
57 72
ATM. customercantrylaterorduring
workinghoursofthebranch.
InsufficientFunds.Customer
doesnothaveanyfundsfor ROUTINGLOOKUPPROBLEM
58 withdrawal.However,verify 73 Connectivityproblem.Branchto
BankmasterNodeisworking contactserviceprovider.
properly.
59 InsufficientFunds(Tryforlesser 74 MESSAGEEDITERRORCard
amount)Customerdoesnothave damaged.Applyforreplacement
sufficientfundsforthewithdrawal card.
sought,hecantryforlesser

https://mybanklearning.sbi.co.in/player2/CourseImports/e8a7d8e1bb634e659e742a835afaa5b6/modules/module01/resources/link8a.html 1/2
3/23/2017 QuickReferencetoBase24ErrorCodes

amount.However,verify
BankmasterNodeisworking
properly.

https://mybanklearning.sbi.co.in/player2/CourseImports/e8a7d8e1bb634e659e742a835afaa5b6/modules/module01/resources/link8a.html 2/2

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