Gariba Fuseini - Small and Medium-Sized Enterprises' (Smes') Access To Credit in Ghana Determinants and Challenges - 2015
Gariba Fuseini - Small and Medium-Sized Enterprises' (Smes') Access To Credit in Ghana Determinants and Challenges - 2015
Gariba Fuseini - Small and Medium-Sized Enterprises' (Smes') Access To Credit in Ghana Determinants and Challenges - 2015
gh
UNIVERSITY OF GHANA
BY
GARIBA FUSEINI
(10226179)
JULY, 2015
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DECLARATION
This is to certify that this thesis is the result of research undertaken by Gariba Fuseini towards
University of Ghana and has not been presented by anyone for any academic award in this or any
other university. I hereby declare that this thesis is entirely my own work, done under the
guidance of my supervisors. All references used in this work have been fully acknowledged. I
.................................................................... ......
(10226179)
. ..........
(SUPERVISOR)
. ......
(SUPERVISOR)
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ABSTRACT
The motivation for this study is the persistent lack of access to credit facing all firms in general
and SMEs in particular. The study examined factors that determine access to finance as well as
challenges facing SMEs in their access to finance in Ghana. The specific objective is to find the
factors that influence SMEs demand for and access to credit in Ghana. The study focused on
characteristics of the owners/managers of SMEs and features of those SMEs that influence their
The study used a firm-level survey of 720 firms which was conducted by the World Bank in
Ghana in 2013. The study employed Heckman Probit regression with sample selection model to
estimate the factors that influence firms demand and access to credit. This is because of the
hypothesis that firms may be self-selected in their decision to apply for credit, which can lead to
sample selection bias. The standard probit regression of access to credit was also estimated since
The study finds evidence to support the case that all Ghanaian firms in general, and SMEs in
particular, face credit constraints. Even though firms rank access to finance as the biggest
obstacle of the business environment, most of the firms that applied for credit had access.
However, majority of firms did not apply for credit because they had no need for a loan and for
others firms features of the loan such as complex application process; unfavourable interest rates,
high collateral requirement and short loan maturity period were major obstacles preventing them
from applying for credit. The study also finds that there is no evidence of self-selection among
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firms in Ghana regarding their decision of seeking for external funding or their participation in
Also, the study finds that access to credit is influenced mostly by specific characteristics of the
firm such as firm innovation, registration, location, possession of bank account and having
audited financial statements. In addition, demand for credit is influenced by firm characteristics
such as firms innovation, location, ownership of land, having audited financial statements and
In the light of this, the study recommends that both demand- and supply-side barriers need to be
identified and tackled through regulatory reforms and policy initiatives. Specifically, providing
training to owner and managers of SMEs in such areas as preparation of financial accounts
would not only promote their demand for credit but also increase their access to credit.
Moreover, SMEs should be encouraged to register their businesses and become formal. Owners
of SMEs should also be encouraged to adopt new technologies and innovations as this increases
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DEDICATION
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ACKNOWLEDGEMENT
I wish to thank my supervisors Prof. A. Baah-Nuakoh and Dr. E. Nketiah-Amponsah for their
encouragement and guidance in producing this thesis. I also wish to thank the World Bank
Enterprise Analysis Unit for assisting me in getting the data I needed for this research.
I also wish to thank Mr. and Mrs. Afenyo-Katsi and their entire family for their kind support and
encouragement.
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TABLE OF CONTENTS
Page
DECLARATION ............................................................................................................................ ii
ABSTRACT ................................................................................................................................... iii
DEDICATION ................................................................................................................................ v
ACKNOWLEDGEMENT ............................................................................................................. vi
LIST OF TABLES .......................................................................................................................... x
LIST OF ABBREVIATIONS ........................................................................................................ xi
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REFERENCES ............................................................................................................................. 99
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LIST OF TABLES
Page
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LIST OF ABBREVIATIONS
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CHAPTER ONE
INTRODUCTION
A number of studies have emphasized the growing importance of credit to the growth and
productivity of every business entity especially Small and Mediumsized Enterprises (SMEs)
(Aryeetey et al., 1994; Osei-Assibey, 2013). Finance serves as a catalyst that promotes the
survival and growth of firms, both in developing and developed countries. Whereas new firms
require credit as a start-up capital, credit is also a source of working capital and investment for
existing firms. Indeed, credit is the life-blood of every business enterprise. Businesses require
capital for their operations in purchasing assets, paying employees remuneration, as well as
covering operational expenses. Improved access to credit helps SMEs to build their productive
capacity and also makes them competitive in both the local and the global market (UNCTAD,
2002).
SMEs have been identified to play an important role in the growth and development of many
found that SMEs promote entrepreneurship because they are more labour intensive and thus, help
in the creation of employment (Gambold, 2008). According to UNIDO (1999), SMEs make up
over 90% of enterprises in the world and account for 50 to 60 per cent of employment. In Ghana,
for about 80% of the private sector and 92% of businesses in Ghana (Abor and Beikpe, 2006).
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Even though SMEs generally face a number of obstacles to their growth, several empirical
studies have identified lack of access to credit as a major setback facing many SMEs, both in
developed and developing countries especially Sub-Saharan African countries (Aryeetey et al.,
1994; Baah-Nuakoh, 2003; Beck and Demirg-Kunt, 2005; Beck and Cull, 2014). For
instance, using firm-level survey of over 10,000 firms conducted by the World Bank in 1999
and 2000 in more than 80 countries, Beck and Demirg-Kunt (2005), find that small firms are
39% likely to mention financing as a severe obstacle to growth relative to medium-sized firms
Similarly, Aryeetey et al. (1994, p. 79), in a study of 133 manufacturing firms in Ghana, finds
that, an overwhelming 60 per cent of the SMEs surveyed complained that credit was a major
constraint to expansion. The study also indicates that medium firms have 69.1% chance of
success in accessing credit, compared to 45% for small enterprises and 33.7% for
microenterprises.
The major challenges the SMEs face in accessing credit externally includes requirements such as
conditions such as interest rate, maturity, collateral and lending procedures (Stephanou and
Rodriguez, 2008). In a field survey of SMEs in Tamale in the Northern Region of Ghana,
Alhassan and Sakara (2014) find that SMEs are constrained in their ability to present collateral,
business plans and personal guarantors demanded by the bank, in addition to cumbersome loan
application process and unfavourable repayment period. As a result, some SMEs tend to rely on
informal sources of credit such as owners family, friends and susu lenders to finance their
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This perennial problem of lack of access to credit among SMEs has been a subject that has
attracted the attention of many researchers, policy makers and governments (Kayanula and
Quartey, 2000). However, despite a number of policy initiatives that has been implemented in
this regard to ameliorate credit constraints facing SMEs, both in the urban and rural areas in
Ghana, lack of access to credit still remains a major obstacle for many firms, especially SMEs
(Baah-Nuakoh, 2003; Osei-Assibey, 2014). Most of these support programmes are in the form of
Credit Guarantee Schemes (CGS) to assist firm owners with inadequate collateral security to
have access to credit from financial institutions (Kayanula and Quartey, 2000).
Moreover, institutional support in the form of training in financial reporting and providing credit
to these business enterprises has been provided with the objective of helping to develop SMEs in
Ghana (Baah-Nuakoh, 2003). These institutions include the National Board for Small Scale
Industries (NBSSI) which was established in 1985; and Microfinance and Small Loans Centre
(MASLOC) which was established in 2006 to provide, manage and regulate approved funds for
microfinance and small scale credit, loan schemes and programmes and also to provide business
advisory services, training and capacity building for small and medium scale enterprises
Theoretically, lack of access to credit has been explained through the credit rationing hypothesis
propounded by Stiglitz and Weiss (1981), which posits that, it is the result of information
asymmetries resulting in financial market inefficiencies. The problems of adverse selection and
moral hazards in loan contracts coupled with weak enforcement of those contracts and
agreements result in imperfections of the financial market. Thus, credit is provided with
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uncertainty due to information asymmetry. Financial institutions are not able to get all
information about the potential borrower in order to determine their credit worthiness or the
profitability of the purpose for which the credit is required. On the other hand, SMEs who seeks
financial assistance are not able to signal to these financial institutions that they possess the
desired characteristics that improve their probability of fulfilling their loan obligations.
The amount of credit financial institutions are able to provide SMEs depends, to a large extent,
on their ability to assess the probability that these loans would be repaid (Stiglitz and Weiss,
infrastructure deficiencies and financial institution capacity affect the supply of credit to the
SME sector (Malhotra et al., 2007). Studies show that limited use of lending technologies such as
scoring and financial modelling, in loan evaluation and decision making by commercial banks,
also constrain the supply of credit to small scale entrepreneurs seeking external finance
However, financial institutions are able to estimate the creditworthiness of SMEs based on
availability of information, due to low development of these modern technologies into the
financial system of most developing countries like Ghana. These include information about the
characteristics of the owners of the enterprise such as level of education, business experience and
competency and affiliation to business associations (Pandula, 2011; Kumah, 2011). Moreover,
features of the firm such as size, age, the value and tangibility of their assets and possession of
audited financial statements enable financial institutions to assess the ability of SMEs to repay
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According to Berger and Udell (1995), both formal and informal lending institutions adopt
higher interest rates and the demand for collateral security in order to reduce the risk of default
resulting from adverse selection and moral hazard. This is because providing credit to SMEs
involves higher risk due to the lack of financial information about their operations. These
requirements pose a serious impediment to access to credit by SMEs in Ghana. The requirements
of providing documented financial statements in order to determine the eligibility for the loan
Several empirical studies indicate that SMEs are severely constrained in their access to finance
[Aryeetey et al., (1994), Baah-Nuakoh, 2003]. For instance, a study by Abor and Beikpe (2006)
indicates that SMEs lack of access to credit results from their low participation in the capital
markets partly due to the perception of higher risk, informational barriers and higher costs of
intermediation for smaller firms. Without finance, SMEs cannot acquire new technologies,
compete in the global market or establish linkages with larger firms (UNCTAD, 2002).
However, several policy initiatives have been implemented by government and the private sector
to assist SMEs such as rural finance project and the credit guarantee scheme. As observed by
Gockel (2003), there has been establishment of new banks and Non-Bank Financial Institutions
(NBFIs), which serve the financing needs of SMEs. Additionally, there has also been significant
support from international donor institutions such as United Nations Conference on Trade and
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For Abor and Beipke (2006, p. 68), SMEs financing constraints are due to the low awareness
and usage levels of the financing initiatives among SMEs and the perceived difficulty in access
these financing schemes. It is in this view that, Aryeetey et al. (1994) assert that lack of access to
credit may have been over exaggerated, because most entrepreneurs tend to overlook their
internal management problems and that many SMEs recorded high growth rates despite lack of
access to finance. Moreover, the SME market lacks saturation because most banks have not yet
developed niche strategies to target SMEs (Stephanou and Rodriguez, 2008). It is in view of this
that this study would be relevant in discovering the factors that influence the SMEs access to
credit.
2.) What factors determine SMEs success in accessing credit from financial institutions in
Ghana?
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The purpose of this study is to identify the determinants of access to credit among SMEs in
Ghana as well as the challenges faced by SMEs and lending financial institutions. Specifically
2.) The factors that determine SMEs likelihood of having access to credit in Ghana.
This study is relevant in view of the significant contribution of SMEs to the socio-economic
development in Ghana. The problem of access to credit has long been the main attention of many
researchers. However, study of the literature on SME financing indicates that there is a
significant gap in knowledge of the determinants of access to finance among SMEs in Ghana.
Even though previous studies have been conducted on the determinants of supply of credit to
SMEs in Ghana, there are only a few studies on determinants of demand for credit. However,
these previous studies (Kumah, 2011; Osei-Assibey, 2014) may suffer from selection bias
because analysis of the determinants of access to credit is based only on a sample of firms that
have applied for credit. In contrast, this current study corrects for this bias by modelling the
determinants of access to credit using heckman probit regression with sample selection method.
This method includes not only firms that have applied for credit but also those that have been
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Firstly, the findings of this study can inform government policies that aim at eliminating the
SMEs financing obstacles, especially, with regard to access to credit. Understanding how these
factors affect access to credit would be important in prioritizing the efforts of government and
relevant stakeholders in promoting SMEs access to credit and, hence, the financial inclusion of
SMEs in Ghana. The findings of the study will also serve as a guide to lending institutions on
ways of meeting the financial needs of SMEs in Ghana, with the minimum risks. It will also
guide SMEs as to factors that would promote their success in accessing external funding from
financial institutions. Lastly, this study will contribute to the existing literatures on SMEs
financing.
The study is organized into five chapters. The present chapter provides a general description of
the study, which entails the introduction and background of the study, the problem statement,
Chapter two gives a general overview of the SME sector, particularly, the theoretical definition
of SMEs, both in advanced and developing countries, the importance of SMEs in economic
development, general problems facing them and financial support from government to overcome
In chapter three, the relevant theoretical and empirical literatures on demand and supply sides
determinants of access to credit among SMEs are reviewed. This Chapter also discusses the
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definition of access to credit and theoretical framework of credit rationing hypothesis as well as
past and current studies on the determinants of demand and access to credit, both in Ghana and in
Chapter four describes the study methodology as well as findings from the study, which
encompasses the sources of data, specification of the research model used. Chapter four also
analyses the research data using appropriate statistical tools such as both descriptive statistics
Lastly, the research ends with chapter five, which provides a summary of the research findings
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CHAPTER TWO
2.0 Introduction
This chapter gives an overview of the SMEs sector, both in developed and developing
economies, with particular focus on Ghana. It begins with theoretical definition of SMEs and a
general overview of the SME sector in Ghana. Further, the study examines the important roles
that SMEs play in economic growth and development, especially in developing countries such as
Ghana. This chapter also discusses general problems facing SMEs sector, particularly lack of
access to credit. Finally, governments financial supports aimed at alleviating SMEs financing
A number of studies have tried to come up with a working definition of what kind of businesses
can be classified as SMEs (Kayanula and Quartey, 2000). As noted by Gockel (2003), the
challenges faced by SMEs, especially with regard to access to credit is partly because they lack
an operational definition and partly due to lack of understanding of their heterogeneous nature by
lending institutions. According to Kayanula and Quartey (2000), there is no single, universal, or
uniformly acceptable definition of small scale enterprises. As a result, several measures have
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A survey of the literature on the definitions of SMEs is based on different criteria such as
number of workers employed, annual rate of turnover and value of fixed assets. However, the
commonest criterion used across countries is the number of employees, but this definition varies
across countries and even within the same country there are divergent views on the exact number
The European Union considers a Micro, Small and Medium-sized Enterprise (MSME) as one
with up to 250 employees and with either a turnover of no more than 50 million or a total
balance sheet value of no more than 43 million. Specifically, micro enterprises are those firms
that employ less than 10 workers and also have either turnover or balance sheet value of not
more than 2 million; small enterprises employ less than 50 employees and have turnover or
balance sheet value of not more than 10 million; and medium-sized enterprises less than 250
workers and have either turnover of 50 million or balance sheet value of not more than 43
million.
Similarly, the World Bank (2013) classifies an enterprise as MSME when it meets any two of the
following criteria namely, number of employees, size of assets, or annual sales as follows:
microenterprises employ up to 10 employees, with total assets and annual sales of up to $10,000;
small enterprises employ up to 50 employees with total assets and annual sales of up to $3
million; and medium-sized enterprise employ up to 300 employees, with total assets and annual
As noted by Kushnir (2010), the choice of SMEs definition depends on many factors among
which include business culture; the size of the countrys population; industry; and the level of
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international economic integration or even less personal reasons such as businesses lobbying for
a particular definition, which would qualify their enterprises for a support programme by
government. She cites lack of data on SMEs as major challenge due to the fact that a large
number of the SMEs operate in the informal sector, especially in developing countries.
Furthermore, the lack of a uniform definition of SMEs is because countries have different
From the foregoing, there is no universal definition of SMEs, which applies to all countries. This
is due to the fact that SMEs are not homogeneous; they differ from one country to the other and
from one industry to the other. However, SMEs are generally privately-owned firms which have
relatively a small number of personnel and low volume of sales and fixed assets (Nkuah et al.,
2013).
In Ghana, various institutions such as the Ghana Statistical Service (GSS) and National Board
for Small Scale Industries (NBSSI) define SMEs using different criteria (Ackah and Vuvor,
2011). For instance, the industrial census conducted by GSS in 1987 defined micro- and small-
more employees (Gockel, 2003). Similarly, the NBSSI uses the number of employees and value
of fixed assets as two criteria in defining Micro and Small Enterprises (MSE); micro enterprises
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are those that employ up to 5 people with fixed assets not exceeding $10,000 excluding land and
buildings whereas small enterprises employ between 6 and 29 with fixed assets not exceeding
$100,000, excluding land and buildings. Thus, SMEs are those enterprises employing 29 or
fewer workers.
Empirical studies by Aryeetey et al. (1994), based on a field survey of 133 enterprises classifies
SMEs into four groups namely (i) microenterprises-less than 6 people; (ii) very small
enterprises- between 6 and 9 workers; (iii) small enterprises-between 10 and 29 workers (iv)
medium-sized enterprises- between 30-140 workers. In summary, the number of employees and
value of fixed assets are the two common criteria used in defining SMEs in Ghana. The
definition based on the number of employees used in most developing countries is less than that
As noted by Mensah (2004), there is no available data on the exact number of SMEs in Ghana,
but statistics from the Registrar Generals department shows that about 90 percent of registered
companies are SMEs. This is partly because many of these SMEs are in the informal sector, with
many of them unregistered (Mensah, 2004). The statistics on SMEs are poor for a number of
reasons: lack of a uniform definition, high cost of conducting industrial census, and the fact that
many SMEs do not register and remain outside the formal economy (UNCTAD, 2005).
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A peculiar characteristic of SMEs in Ghana, which is often cited as the reason for their
inadequate access to finance, is their low participation in the international and local capital
markets as compared to larger firms and this exclusion is due to the higher cost of intermediation
of smaller projects (Ackah and Vuvor, 2011). This phenomenon is attributed to the nature of the
financial system.
Another feature of SMEs in Ghana is that, their products or services are provided for the local
market. It is only a few numbers of these SMEs who have the capacity to market their products
abroad. This is largely due to the huge capital requirement for engaging in export trade and the
low level of education, training and awareness of some small business owners. Most of these
SMEs are labour intensive and operate with low technological know-how and innovation. They
are mostly family-owned businesses, often with little separation of the business finances from
that of the owners of the business (Ackah and Vuvor, 2011). According to Mensah (2004), SMEs
in Ghana are generally owned by a single person, who takes all major decisions and who often
has limited formal education, and lacks information in the use of new technologies and the credit
market. They are also characterized by weak management skills, lack of technical know-how and
In Ghana, the SMEs are made up of varied number of businesses such as provision and retailing
shops and supermarkets, restaurants and food vendors, hair dressing and barbering saloons,
clothing and tailoring shops, carpentry and furniture making shops as well as small scale
manufacturers of assorted items such as fruit drinks, sachet water, etc. (Kayanula and Quartey,
2000; Ackah and Vuvor, 2011). Those SMEs in rural areas are largely made up of family
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groups, individual artisans, women engaged in food production of local crops, textiles and
leather, agro processing, timber and mining, etc. (Kayanula and Quartey, 2000). Urban and rural
SMEs in the informal sector as well as those in the industrial sector are very heterogeneous in
terms of productivity, entrepreneurial talents, and profits, level of technology, capital assets, and
The significant contributions of SMEs to the economic growth and development of national
studies. Utilizing firm-level data from for 76 countries, Ayyagari et al. (2007) find that on
average SMEs account for 55% of employment in manufacturing. SMEs usually comprise about
99 per cent of all enterprises, and account for from 44% to 70% of employment and 50% of
manufacturing output. In developing countries, SMEs account for 98% of enterprises, 50% to
According to Seibel (1996), small businesses usually operate in market niches, which are
unattractive for large enterprises due to low level of profits. Small firms can strengthen domestic
economic cycles and inter-sectoral relations, which is a necessary precondition for successful
underdeveloped industrial relations, SMEs can utilize cheap, labour intensive and appropriate
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In Ghana, SMEs employs a large part of the labour force and the growth of employment in the
SME sector is about 5% higher than in micro and large scale enterprises and the sectors
contribution to GDP was 6% percent in 1998 (Kayanula and Quartey, 2000). According to Abor
and Quartey (2010), SMEs contribute about 85% of manufacturing employment and 70% of
GDP in Ghana. In addition, SMEs are also believed to make up about 92% of businesses in
Ghana (Abor and Quartey, 2010). Moreover, SMEs also provide potential market for industrial
and consumer goods manufacture by other large enterprises through their demand for these
However, a major weakness of these studies is that they fail to offer a clear mechanism through
which SMEs contribute to growth. For example, Beck et al. (2003), utilizing cross-country data
from the manufacturing sector of 76 countries, find that there is a robust, positive relationship
between the relative size of the SME sector and economic growth. However, their cross-country
analyses do not support the view that SMEs exert a causal impact on long-run growth and that
there is not a significant relationship between SMEs and poverty alleviation and further that
SME size is not linked with the growth rate of the incomes of society. This is because small
businesses are not necessarily more labour-intensive than large enterprises. Moreover, there is
not clear link between growth, poverty reduction and the promotion of small firms.
However, in view of these significant contributions made by SMEs, the development of SME
sector is important since most large enterprises usually start as small ones; hence, SMEs need to
be promoted to become the backbone of the economy (De la Torre et al., 2008).
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SMEs in both developing and developed countries face a number of problems, which are caused
by complex and multi-dimensional factors (Stephanou and Rodriguez, 2008). Generally, the
constraints faced by SMEs, especially those in developing counties are lack of access to credit
for start-up and working capital, increasing competition, sluggish demand, insufficient supply of
business inputs such equipment, machines, raw materials, electricity and fuel and problems
In Ghana, empirical studies show that major constraints to SMEs expansion include the
following: lack of access to finance, low demand for output, technology, raw materials, labour
and management, infrastructure, marketing and business environment problems [(Aryeetey et al.,
The existence of financing gap for SMEs is well documented in the literature on SMEs finance
(Stephanou and Rodriguez, 2008). A number of empirical studies have found evidence that there
is SME financing gap, both in developed and developing countries (Aryeetey et al., 1994; Baah-
Nuakoh, 2003; Beck and Cull, 2014). According to the World Bank Enterprise Surveys (2013)
Utilizing cross-country firm-level data on SME finance in Sub-Saharan Africa (SSA) and other
developing countries, Beck and Cull (2014) find that more than 25% of firms in Africa rate
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availability and cost of finance as the most important obstacles to their operation and growth.
They also observe a lower use of financial services by firms in Africa compared to other regions
of the world and this is particularly common among smaller and younger firms.
In Ghana, empirical studies by Aryeetey et al. (1994), using a sample of 133 firms, find that
access to finance is the most significant obstacle to firms future expansion and growth; about
60% viewed finance as their most serious problem. They also find that smaller and older firms
emphasize lack of finance more than larger and newer ones. Similarly, in a study of obstacles to
growth and expansion among 200 manufacturing firms, Baah-Nuakoh (2003) finds that, access
to capital is the most frequently cited problem facing all firms and sectors in Ghana. Specifically,
finance was cited as a major constraint by micro firms (55 %), small firms (57%), medium-sized
firms (29%) and large firms (32%). On a scale of 1 (not important) to 5 (very important) to
measure the extent of severity, lack of access to finance is the most severe constraint (3.80)
among all firms, with micro firms (3.71), small firms (4.08), medium-sized firms (3.49) and
Similarly, Baah-Nuakoh (2003) finds that 45% of agro-metal firms cited finance as the most
serious constraint to their productivity. Obstacles relating to finance include lack of credit to
finance raw materials and equipment, high interest rate and difficulty in dealing with bank
(Baah-Nuakoh, 2003).
This confirms that finance is a serious problem, particularly among micro, small and new firms.
Finance tends to be a binding constraint for smaller and younger enterprises. Older, larger and
foreign-owned firms report fewer financing obstacles (Beck et al., 2006). This is because older
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firms have better record, experience and contacts to get access to credit than younger firms
(Baah-Nuakoh, 2003). According to Stephanou and Rodriguez (2008), lending is easier for retail
Kempson et al. (2000) identify five ways by which firms may lack face challenges in terms of
financing. Firstly, the cost of the screening process through which the eligibility of the loan
applicant is assessed and the risk involved in case of loan default may be high. Secondly,
conditions attached to the credit such as high minimum deposits and administrative charges may
make it inappropriate for the needs of some firms. Thirdly, the price or the cost of credit-high
interest rate and other fees is a deterrent to many SMEs. Fourthly, priority lending of credit to
specific SMEs in certain industries may end up diverting credit towards SMEs who may be less
financially constrained. Lastly, self-exclusion may make some firms not to apply for credit
Lack of adequate skilled and specialised labour also hinders the expansion of SMEs. This
problem is exacerbated by the fact that, only few number of firms offer formal training to their
labour force. Kayanula and Quartey (2000) note that insufficient supply of skilled workers can
limit the specialisation opportunities, raise costs, and reduce flexibility in managing operations.
Aryeetey et al. (1994) find that 7% of firms indicate that they have problems finding skilled
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SMEs also lack access to appropriate technologies and information on available techniques of
production. This forces many of them to rely on simple equipment. Aryeetey et al. (1994) find
that 18% of the sampled firms old equipment among the major constraints to expansion.
Many SMEs also cite low level of demand for their goods and services as a major obstacle to
their income. For example, Baah-Nuakoh (2003) finds that low level of domestic demand is the
second most serious obstacle facing small and medium sized firms after access to finance. This is
SMEs also face fierce competition from international firms as a result of many substitutes goods
imported into the country. Moreover, limited international marketing experience, poor quality
control and product standardisation and little access to international partners, impede their
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Regulations
Furthermore, SMEs face problems relating to the legal and regulatory environment. According to
the WBES (2013), SMEs cite cumbersome formalities involved in registering and commencing
their businesses. The process tends to be very costly for some SMEs, especially in developing
countries. Also, the lack of protection for property rights also affects SME access to foreign
technologies (Kayanula and Quartey, 2000). Another regulatory requirement of the business
environment is the payment of taxes. Firms complain not only of the rates of taxes but also the
SMEs face constraints relating to customs and trade regulations, especially manufacturing firms
that make use of imported inputs and also export their output on the international market. These
include the longer days it takes to clear direct imports and exports through customs (WBES,
2013). Lastly, regulations relating to workforce are an obstacle to SMEs (WBES, 2013).
Corruption
SMEs also encounter problems with corrupt public officials. For instance, WBES (2013) reports
that firms experience at bribery incidence in dealing with public officials. A number of firms
indicate that they were expected to give gifts in securing government contracts and also to tax
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Infrastructure
Electricity, water and transportation are also a major problem facing most firms in Ghana. It
takes firms a longer time to have electricity and water upon application for connection.
Moreover, most firms suffer frequent power outages and insufficient flow of water. In the WBES
(2013), firms report losses due to electrical outages whilst other firms identify electricity as well
Managerial Constraints
Firstly, some SMEs lack qualified staff and mangers to man their operations. Even though firms
can make use of support services, Kayanula and Quartey, (2000) find that these services are
often relatively costly and moreover, lack of information and time hinders SMEs from taking
Institutional Constraints
This relates to lack of cohesive associations to pursue the interest of SMEs coupled with weak
linkage between SMEs and large enterprises for the market of their output. According to
and sales among SMEs have not been adequately explored and also there is limited
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Even though all enterprises face these challenges, SMEs tend to be more constrained (Shiffer and
Weder, 2001). Kayanula and Quartey (2010) attribute this to the difficulty of SMEs absorbing
large fixed costs, the absence of economies of scale and scope in key factors of production, and
For instance, using private sector survey covering 80 countries and one territory, Shiffer and
Weder (2001) find that the severity of these obstacles varies inversely with firm size. That is,
small firms report more problems than medium-sized firms, which in turn report more problems
than large firms. These obstacles are more severe for firms in Sub Saharan Africa (SSA), the
Latin America and the Caribbean and transition economies (Shiffer and Weder, 2001; Beck and
Cull, 2014).
Interventions in support of SMEs are justified by economic research which has found that
enterprises facing credit constraints are less likely to participate in growth-enhancing activities
such as investment, marketing, hiring, exporting and importing (Holton et al., 2013). According
to UNCTAD (2005), the case for government intervention to assist SMEs is based on the fact
that numerous market failures prevent domestic enterprises from building capabilities because
they cannot access finance, information, technology and markets. Hence, specific policies,
programmes and institutional frameworks are needed to help SMEs overcome these failures.
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Government measures to promote SMEs are aimed at making markets work efficiently, while
providing incentives for the private sector to assume an active role in SME finance (IFC, 2011).
enhance SME lending which include subsidized or favourable loans, guarantees, and lines of
credit by certain banks, especially public banks, usually for certain economic sectors (Stephanou
and Rodriguez, 2008). These supports are in the form of interest rate subsidies offered to SMEs
In Ghana, a number of sponsorship programme have been funded by past and current
governments through the through banking and non-banking institution, with the aim of
minimising financing constraints (Amonoo et al., 2003). These support schemes are given to
highly performing firms, with qualified employees and good future prospects (Baah-Nuakoh,
2003). As noted by Mensah (2004), government has implemented a number of lending schemes
to SMEs, either directly from government funds or with funds contracted from donor agencies.
Examples of such schemes are: Austrian Import Program (1990), Japanese Non-Project Grants
(1987-2000), Canadian Structural Adjustment Fund and Support for Public Expenditure Reforms
(SPER).
The following schemes were also implemented to support the private sector especially SMEs:
Business Assistance Funds (BAF) (1990), Ghana Investment Fund (2002); and the Export
Development and Investment Fund (EDIF) (Baah-Nuakoh, 2003). The Fund for Small and
Medium Enterprises Development (FUSMED) was also established in 1990 by the International
Development Association of the World Bank to support SMEs in terms of establishment of new
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firms, rehabilitation and expansion of existing enterprises and leasing of equipment (Baah-
development of SMEs are the National Board for Small Scale industries (NBSSI) (1985) and
Empresas Technologicas (EMPRETEC) Ghana Foundation (Amonoo et al., 2003). The interest
rates charged by these institutions are usually pegged at 20 percent as compared to the average
Challenges encountered with the implementation of these schemes were that, the high collateral
requirements deter SMEs from applying for them (Baah-Nuakoh, 2003). Moreover, these
schemes require complex legal processes to be completed as part of the application procedures.
These loan schemes are also centralised in Accra, making it difficult to be accessed by SMEs
2.6 Conclusion
The significant role played by SMEs cannot be overemphasized. Though there are variations in
the definition of SMEs, the common criteria used include number of employees, size of assets
and sales turnover. Empirical studies show that even though SMEs face numerous challenges
such as lack of access to finance, low demand for output, technology, raw materials, labour and
management, infrastructure, institutional and regulatory obstacles, the problem of lack of access
to finance still remains a binding constraint. Governments have taken steps to meet the financing
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CHAPTER THREE
LITERATURE REVIEW
3.0 Introduction
This chapter reviews extensively both theoretical and empirical literature on demand- and
supply-side determinants of access to credit, both in developed and developing economies, with
particular focus on Ghana. The definition and measurement of access to credit by SMEs is also
examined. The theoretical underpinnings of SMEs financing constraints are also discussed. This
chapter also reviews the supply and demand for credit, focussing on the sources, determinants
There is no universal definition of access to credit because there are different dimensions of what
constitute access to credit. According to Claessens (2005), access to credit can be defined
considering three factors: firstly, the availability of the financial service; secondly, the price or
cost of the credit available, both explicit and opportunity costs; and thirdly, the range, type and
quality of credit being offered. Access to finance has been defined as the absence of price and
non-price barriers in the use of financial services (World Bank, 2008). In other words, access to
finance refers to the availability of supply of quality financial services at reasonable costs
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Hence, it becomes necessary to distinguish usage and access to finance. Ganbold (2008) explains
that access refers to the supply of financial services, whereas use of the services is determined by
demand and supply. Improving access to finance means improving the degree to which financial
approximately greater depth is likely to be associated with greater access to finance among firms
(Ganbold, 2008). However, Claessens and Tzioumis (2006) note that because a well-developed
financial system could provide access only to a limited number of firms, financial depth
Claessens and Tzioumis (2006) further note that there are two main methods used to determine
firms access to finance, namely econometric analysis of their financial statements based on
economic theory models and through firm-level surveys. For large firms with good financial
data, econometric analyses of their financial statements are useful for measuring firms' access to
finance. However, for small and medium-sized firms, surveys are used because of limited
financial data, as most these SMEs are not obliged to publish detailed financial reports nor raise
equity or debt in public markets (Claessens and Tzioumis, 2006). That is, the reliability of the
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financial statements of these SMEs, especially in transition and developing countries is often
questionable.
Empirically, a financially constrained firm could be identified through the sensitivity of their
investment with respect to internal funds (Claessens and Tzioumis, 2006). Higher sensitivity of
investment to internal funds suggests the presence of financing constraints as external funds are
more costly than internal funds due to information asymmetries. Using balance sheet data, Beck
and Cull (2014, p. 2) explain that a firm is defined to be financially constrained if a windfall
increase in the supply of internal funds result in a higher level of investment spending
Most studies on SMEs access to financing are based on firm-level surveys, which are based on
the perceptions of entrepreneurs. Claessens and Tzioumis (2006), however, highlight the
weaknesses of firm-level surveys used in measuring financing constraints. Firstly, both the
dependent and independent variables used in empirical analyses often share a common parameter
that is omitted in the surveys as a result of self-selection and moreover, the cross-sectional nature
of those surveys is associated with simultaneity bias between survey variables. Secondly, there is
absence of a unified conceptual framework for data collection in measuring and evaluating
firms access to finance because of lack of consensus between theoretical models and empirical
evidences on a commonly accepted framework for data collection. Thirdly, the definition of
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3.2 Theoretical Framework: Stiglitz and Weiss (1981) Credit Rationing Hypothesis
Theoretically, the problem of lack of access to credit among small firms can be explained
through the theory of credit rationing propounded by Stiglitz and Weiss (1981). In their
exposition, Stiglitz and Weiss (1981) explain that, lack of access to credit is due to imperfections
in the financial market, resulting in credit rationing-a situation where either some applicants
loan applications are honoured and some rejected even though they possess similar
characteristics and are willing to pay higher interest rate or their applications for credit are
Stiglitz and Weiss (1981) show that in equilibrium, the loan market can be characterised by
credit rationing. This is due to information asymmetry in the loan market, which results in
adverse selection-the sorting out of good borrowers from bad ones and moral hazard which
concerns the actions of borrowers, which they also referred to as incentive effect.
Adverse selection results from the unequal probabilities of repayment by different borrowers.
Hence, banks use interest rate as a means to distinguish good and bad risk borrowers. Stiglitz and
Weiss (1981, p. 393) posit that, the interest rate which an individual is willing to pay may act as
one such device; those willing to pay higher interest rate may on average be worse risks; they are
willing to borrow at higher interest rate because they perceive their probabilities of repaying the
loan to be low
They also note that moral hazard refers to the situation where the behaviour of borrowers may
change after the loan contract has been made because borrowers may engage in undesirable
actions which may lower the probability of paying back the loan. In their view, borrowers may
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undertake projects with lower probability of success but higher payoffs when successful
Using demand and supply analysis, Stiglitz and Weiss (1981) explain the determination of
equilibrium interest rate. The supply of loans is influenced by the banks expected returns at the
optimal bank rate defined as the interest rate at which the expected return to the bank is
maximized. When there is excess demand for loans over supply, the interest rate rises.
However, banks would not lend above the optimal rate because it is riskier to do so and
The supply of loans is also influenced by the amount of loan, the amount of collateral or equity
demanded by banks; however increasing collateral beyond an optimal value may reduce the
returns of banks because of reduction in average risk aversion of borrowers or result in the
undertaking of riskier projects. This is due to the fact that, there would be a reduction in the
equity of borrowers who could undertake smaller projects with a higher rate of failure. Banks
would therefore choose to deny loan applications because they are unable to distinguish between
bad risks applicants from those successful applicants, resulting in credit rationing.
The theory of credit rationing is based on the assumptions that, the credit market is characterised
by many banks and borrowers, both of whom are risk neutral and aim at maximising their profits.
On the one hand, banks seek to maximise profit by the interest rate charge and the collateral they
request from borrowers. On the other hand, borrowers also choose projects that maximise profit,
while at the same time increase the probability of repaying the loan. The costs of these projects
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According to Stiglitz and Weiss (1981), interest rate serves as a screening device for
differentiating good and bad risk borrowers. Increasing interest rates however, reduces the
returns by banks because it worsens the pool of applicants who are willing to borrow from the
banks. This is because the probability of loan defaults increases with an increase in interest rate.
Hence, the expected return of the bank is not a monotonic function of interest rate and beyond
the banks optimal rate, the expected returns to the bank decrease with the increase in interest
Stiglitz and Weiss (1981) conclude that: (i) As the supply of funds increases, the excess demand
for funds decreases but the interest rate charged remains unchanged, so long as there is any credit
rationing (ii) Increasing interest rate or collateral requirements could increase the riskiness of the
banks loan portfolio either by discouraging safer investors or by inducing borrowers to invest in
riskier projects and therefore could decrease banks profits. Therefore under these circumstances,
credit rationing takes the form of limiting the number of loans the banks make rather than
A number of studies have identified weaknesses of Stiglitz and Weiss (1981) credit rationing
hypothesis (Bester, 1985). For example, Bester (1985) points out that there is no empirical
justification to support Stiglitz and Weiss arguments that increasing collateral cannot be used as
sorting device, based on the assumptions that smaller projects are more risky and decreasing the
absolute risk aversion of borrowers. Bester (1985) argues that if the rate of interest and collateral
hence, no credit rationing will occur in equilibrium. Bester (1985) also argues that banks can
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distinguish between the safe and risky borrowers by offering contracts with different
Wolfson (1996) also finds that the probability of loan repayment is not always known to the
borrowers and the banks. Stiglitz and Weiss (1981) theory of credit rationing which assumes
that both the borrowers and the banks know the exact probabilities of repayment of the loan
cannot be supported by empirical evidence. This is due to uncertainties in the credit market.
Therefore, borrowers may be credit rationed because projects they perceive as safe may be
Stiglitz and Weiss (1981) also fail to offer alternative methods by which banks could solve
adverse selection and the moral hazard problems. They fail to consider the possibility of money
creation as instrument instead of credit rationing. According to Wolfson (1996), banks would
3.3 Empirical Literature on Reasons for Lack of Access to Credit among SMEs
A number of reasons have been cited for the lack of access to credit and the subsequent financial
exclusion of SMEs. In explaining the lack of access to finance, Claessens (2005) considered two
dimensions. Firstly, due to the financial institutions specific constraints, high cost involved in
providing physical infrastructure, especially in rural areas, lack of security in cash transfers and
high transactions costs for small volumes, the provision of credit and other financial services to
small households and firms may be constrained. Secondly, constraints of the institutional
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environment, such as lack of technological innovation and distribution networks may affect the
Generally, the following reasons have been cited for the lack of access to credit among SMEs:
high-risk associated with SME lending; information asymmetry arising from SME lending; and
the high administrative and transaction costs involved in SME financing (UNCTAD, 2005). In
developing countries, these problems are often worsened by institutional factors such as the legal
system and information infrastructure (Zavatta, 2008). For Beck et al. (2008), the significant
differences that exist between SME financing in developed and developing countries are due to
deficiencies in the contractual and informational frameworks in developing countries and less
stable macroeconomic environment. In addition, financial sector policy distortions and lack of
know-how on the part of banks are also reasons for SMEs credit constraints (Gockel, 2003;
Information Asymmetries
It is not only difficult but also costly to obtain information about the credit worthiness of SMEs.
Information asymmetries arising from SMEs lack of accounting records, inadequate financial
statements or business plans makes it difficult for creditors and investors to assess the
creditworthiness of potential SME proposals (UNCTAD, 2005). Moreover, lenders lack access to
the credit history and profile of potential SMEs. Lending institutions mitigate these information
asymmetries by charging higher interest rates or they may decide not to lend altogether
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SME financing also poses high risks. SMEs are regarded by creditors and investors as high-risk
fluctuations and high mortality rates (UNCTAD, 2005). In countries without strong bankruptcy
laws or contract enforcement, banks have difficulty in enforcing repayment in case of default
(UNCTAD, 2002). In addition, SMEs are also prone to internal management problems (Aryeetey
et al., 1994). As a result of the perceived high risk associated with SME lending, they are
required to provide collateral security which is often a major obstacle for new and young SMEs
However, contrasting study by Vos et al. (2004) indicates that SMEs are not riskier because they
are self-select in undertaking business ventures that match their own areas of expertise and
moreover, they are able to overcome risk through the development of technical skills and
practical experiences.
Commercial banks often consider lending to SMEs involving high transaction costs due to the
fact that small amounts require more time, effort, cumbersome administrative procedures; lack of
which make SME financing a less profitable business (UNCTAD, 2002). According to Zavatta
(2008), the problem is more severe in developing countries for reasons such as the lack of
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adequate management information systems in financial institutions; the undeveloped state of the
economic information industry; and the poor state of certain public services, such as the
registration of property titles and collaterals. The transaction costs associated with processing
and administering loans are, however, fixed, and banks often find that processing small SME
Insufficiently developed legal systems prevent the development of certain financing instruments,
including the use of collateral as a risk-mitigating element. For instance, legal provisions
regarding security interests are of crucial importance in determining the efficacy of collaterals
(Zavatta, 2008). Malhotra et al. (2007) observe that although leasing, factoring, and venture
capital have been introduced in most financial markets, the lack of supportive legislation,
regulations, and tax treatment has often restrained their growth. Also, stronger rule of law is
associated with more effective private credit registries as enforcement of consumer rights that
would allow individuals and firms to question and correct data in the registry is likely to result in
better quality of data, and subsequently better predictive power of future borrower behaviour
(Love and Mylenko, 2003).Lack of access to finance is the result of poor institutional and legal
structures that facilitate the management of SME lending risk and the high cost of borrowing and
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Problems relating to contract enforcement are also a major hindrance to SME lending. For
instance, there are lengthy procedures for filing mortgages and pledges, and for ascertaining the
status of certain assets, in addition to reported cases of corruption among personnel (Zavatta,
2008). Moreover, lending institutions are unwilling to provide credit when there is lack of
enforceable property rights on such physical assets as land (Malhotra et al., 2007). Stronger
creditor rights that guarantee secured creditors priority in the case of default allow lenders to
reporting systems (credit registries and bureaus), collateral and insolvency regimes, and
payments and settlement system, reduce information asymmetries and legal uncertainties that
increase risk to lenders and constrain the supply of finance and improves financial access for
firms, especially SMEs (IFC, 2011). Empirically, the existence of credit bureaus has been found
to increase the availability of credit to SMEs. For instance, Love and Mylenko (2003) finds that
the existence of private credit registries is associated with lower financing constraints and higher
share of bank financing. They also find that small and medium firms tend to have higher share of
bank financing in countries where private registries exist because they are more opaque and
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With highly concentrated and uncompetitive banking sectors in many developing countries, as a
result of restrictive government regulations, banks tend to adopt very conservative lending
policies or to charge high interest rates (Zavatta, 2008). For instance, based on firm-level survey
on 74 countries, Beck et al. (2002) find that highly concentrated and uncompetitive banking
sectors are normally associated with higher financing constraints especially in countries with low
levels of economic and institutional development. Public bank ownership, a high degree of
government interference in the banking system, and restrictions on banks activities worsens the
Firms ability to access finance is directly related to the presence of well-functioning financial
markets that connect firms to lenders and investors willing to fund their ventures (Malhotra et al.,
2007). Stephanou and Rodriguez (2008) point out that a favourable macroeconomic environment
leads to relatively low levels of non-performing loans (NPL) for SME lending because strong
domestic macroeconomic conditions boost liquidity and increase credit to the SME sector.
However, policies such as interest rate ceilings, public sector borrowings, directed public sector
credit and guarantees discourage banks from lending to higher-risk borrowers and also, crowd
out finance from the private sector which includes SMEs (Gockel, 2003; Malhotra et al., 2007).
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In Ghana, a study by Gockel (2003) finds that lack of access to credit is the result of poor
financial reforms in the pre- and post-independence periods. Gockel (2003) further notes that the
financial sector reforms of the late 1980s, involved the active participation of government in the
financial system mostly through state ownership of banks coupled with monetary requirements
such as high reserve requirement and credit policies. The government control over credit
allocation through subsidization at low interest rates, credit ceilings and sectoral credit control
often results in moral hazard and adverse selection issues (Gockel, 2003).
Furthermore, fiscal imbalances that were financed by increased government borrowing in the
domestic credit market also restricted credit to the SME sector (Gockel, 2003). This is because
the increased government borrowing results in high interest rates which results in crowding out
of the private sector in general and hence, retarding the SME sector.
As emphasized by Krasniqi (2010), it is important to investigate both the supply- and demand-
sides of small firm finance in order to enhance understanding of how small business
owners/managers make decisions among the various financing options available and whether or
not they are constrained by the availability of external finance. This section discusses the supply
of credit to SMEs, focusing on various sources of credit to SMEs and the determinants of access
to credit.
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Basically, there are two major sources of financing SMEs-internal and external sources. The
internal sources are self-finance by the owner (s) of the SMEs, mostly through their savings and
retained profits. The external sources of finance include borrowing from formal, semi-formal and
informal sources (Osei-Assibey et al., 2012). Aryeetey et al. (1994) observe that even though
information on the financial performance and capital structure of SMEsin Ghanahas not been
documented, existing surveys indicate that supplier credit and bank borrowing are the main
The formal sources of credit include the universal banks as well as Rural and Community Banks
(RCBs) (Osei-Assibey et al., 2012). According to Aryeetey and Gockel (1990), the formal
financial sector is dominated by commercial and development banks, which offer both short-
term and long-term credit, but over 90 % of these credit facilities are of short-term in nature.
Bank Loan
This is one of the important sources of credit to SMEs, both in developed and developing
countries. Banks exposure to SMEs has grown significantly in recent years and currently
comprises an important part of their commercial loan portfolio (Stephanou and Rodriguez,
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2008). The SME sector is perceived to be highly profitable to banks (De la Torre et al, 2008;
Stephanou and Rodriguez, 2008). For instance, a study by Aryeetey and Gockel (1990) of 1,000
market women indicates that 14.7% of them had ever taken credit from a bank.
Aryeetey and Gockel (1990) also identify four types of credit facilities provided by banking
institutions. These are overdraft facilities, short-term loans, medium- and long-term loans, and
group loans. A study by De la Torre et al. (2008) in Argentina and Chile shows that in addition
to short-term loans and overdrafts which are geared toward financing working capital, banks also
offer leasing and investment loans and pre-trade financing, document and cheque discounting as
well as factoring.
Bank lending requires collateral and interest payment on the loan. A study by De la Torre et al.
(2008) in Argentina and Chile finds that approximately 70% of the loans require collateral, and
the collateral requirement represents, on average, 96% of the loan amount. However, collateral
requirements are more flexible for larger enterprises and stricter for long term loan.
The Semi-formal sources of finance include registered Non-Bank Financial Institutions (NBFIs)
which are mostly the Savings and Loans Companies, credit unions and Micro Finance
Institutions (MFIs) which provide credit and other financial services to SMEs. According to
Osei-Assibey et al. (2012), these lenders, unlike conventional banks, appear more willing to
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accept the greater screening and monitoring costs involved in overcoming information
asymmetry.
Aryeetey and Gockel (1990) define the informal financial sector as participation in all
commercial saving and lending activity taking place outside of formal or established financial
institutions They are made up of a large number of financial institutions that are not regulated
and fall outside all the banking laws of Ghana (Osei-Assibey et al., 2012). These are mainly
dominated by the activities of money lenders, and susu operators. Other unconventional
request funding from relatives, barter for services, to lease or hire equipment and trade credit,
etc. These informal sources provide limited amounts of credit to SMEs (ibid., 2012).
Susu
Aryeetey et al.(1994) identify two forms of sususingle-collector susu system and rotating susu
system, also known as Rotating Savings and Credit Associations (ROSCA). These susu systems
serve both as deposit and lending institutions to SMEs. Whereas with the single or individual
collector susu system, individuals usually save with the collector who offer them credit on
demand, the rotating susu system involves members of the same economic activity coming
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together to form a saving club where the deposit or lump sum is paid to a member of the club in
Hence, the susu system provides not only an avenue for savings but it is also a source of credit to
SMEs. A study by Aryeetey and Gockel (1990) of 1000 market women indicates that about 65
percent of the market women indicated that they had access to credit facilities from their susu
collectors and an estimated 77 percent of these market women save with these susu collectors.
This is because of the easy access to the collector who comes regularly; and the fact that
A major problem encountered in dealing with the susu system is that savers sometimes fall
victims to illegal susu operators. This is partly because usually, there is no signing of any
undertaking between the susu collector and their clients. For example, Aryeetey and Gockel
(1990) find that 40.3% of a sample of 1000 market women lost their money to a defaulting
collector.
Money Lenders
This is made up of individuals who lend money out of their own resources. They are regulated by
the Moneylenders Ordinance 1951 of Ghana. They include all such persons who lend a sum of
money at interest or who lend a sum of money in consideration of a larger sum being repaid.
Aryeetey and Gockel (1990) identify two major categories of money lenders namely those who
are licensed Money lenders and those who operate without official authority. The ordinance
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requires that any contract between moneylenders and their clients be supported by a written and
signed memorandum which should contain all the terms of the contract including the date on
which the loan was made the amount of the principal of the loan; and the rate of interest per
annum, and the amount of such interest (ibid, 1990). Money lending is also characterised by high
interest rates which is sometimes fixed at 100 percent at the end of the specified period. In other
cases, the borrower has to pledge a valuable or some income-generating property against the
amount borrowed which the lender has every right to use and enjoy all benefits accruing from the
Aryeetey and Gockel (1990) note that, although it is generally suspected that the informal
financial sector in many African countries may be larger than the formal one, there is no accurate
estimate of the two sectors, implying that weak links exist between them. This is because, there
is a greater likelihood of obtaining credit facilities so long as people have maintained good
savings records and there are not too many demands on the collector. They argue that the
rationale for the continuing existence of the informal sector of the financial market derives from
its dynamism both from developments within the formal sector and also from its own internal
characteristics. As a result of the recognition of the growing importance of the informal financial
market, they are required by the government to register their businesses for tax purposes.
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There are numerous research conducted on determinants of access to credit which indicate that
small firms lack of access to credit may result either from supply-side market failures due to
rejection from the banks for lack of viability of the proposal or high risk and costs involved or
from demand-side market failures due to insufficient information in the project proposal, high
cost of bank credit etc. (Pandula, 2011). Ahmed and Hamid (2011) find that access to formal
credit is a function of two main factors: (i) the availability of infrastructure to provide credit; and
(ii) lending organizations risk perception of the borrower. Thus, banks evaluate an establishment
on the basis of its current financial position as reflected by its accounts or turnover.
This sub-section describes the factors that influence SMEs access to credit. With regards to the
determinants of access to credit several research work have been conducted (Kumah, 2011;
Alhassan and Sakara, 2014; Osei-Assibey, 2014). According to Pandula (2011), financial
A recent empirical work by Alhassan and Sakara (2014) finds that the number of firm
characteristics such as fixed assets possessed, the size and form of business as well as and sector
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of business in the economy are important success factors in accessing bank finance in Ghana.
Osei-Assibey (2014) finds that firms age, asset structure and ownership of bank account
increase the likelihood of having access to finance among rural non-farm enterprises in Ghana.
Firms Performance
SMEs performance is one of the criteria for assessing the creditworthiness of the firm. This is
because performing firms are more likely to be able to pay back loans (Aryeetey et al., 1994).
Firms performance can be measured by several indicator among which include labour
productivity; increase in sales or turnover ratios; profit and firm capacity utilization; and export
growth over a given period of time (Aryeetey et al., 1994; Baah-Nuakoh, 2003; Bebczuk, 2004).
Pandula (2011) uses the average annual sales growth for the past three years as measured by firm
performance because it gives a better indication of financing needs than that of a single year.
Evidence from empirical studies indicates that greater sales and profits are associated with
greater access to credit (Aryeetey et al., 1994; Bebczuk, 2004). In fact, poor business
performance is one of the reasons for lack of credit. Baah-Nuakoh (2003) finds that credit is the
Firms Innovation
Empirical study by Ahmed and Hamid (2011) indicates that innovation of the firm also
significantly impacts on the firms access to credit. On the other hand, based on a sample of 256
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small firms who applied for bank loans, Freel (2007) finds that most innovative firms are less
successful in loan markets than less innovative ones. This is because of the lender's perspective
However, these studies considered only loans from banks. Moreover, they differ in terms of how
innovation is measured. Ahmed and Hamid (2011) defines innovative firms are as those which
have introduced a new process only over the last three years. In addition to this measure, Freel
(2007) also uses several proxies such as research and development expenditure as a proportion of
turnover and the proportion of turnover and profits from newly introduced products/process in
Firms Size
The size of a firm is also one of the criteria for assessing its creditworthiness by financial
institutions (Pandula, 2011; Kumah, 2011). Empirical studies by Pandula (2011) indicate that
small firms are more credit constrained than large firms due to their inability to provide financial
information requested by the financial institutions for screening and in most cases, they lack
audited financial statements. In addition, smaller firms have less fixed assets to offer as
collateral; and moreover, they have high risk of failure rate compared to large firms. This finding
is corroborated by that of Ahmed and Hamid (2011) which finds that small and medium firms
are, respectively, 12.2 and 7.4 percent less likely to have access to external finance compared to
large firms, all things being equal. Aryeetey et al. (1994) also find that medium-sized enterprises
and older firms are provided with credit three times more often than smaller ones.
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However, Vos et al. (2004) argues that the popular notion that small firms face financing
constraint is not supported by empirical evidence. Vos et al. (2004) argues that bigger SMEs
have more alternative sources of funds because they usually have superior track records to
Firm size is usually defined as the number of full time employees of the firm, from top to lower
level management. According to Pandula (2011), the use of employment rather than financial
measures as a proxy for firm size is because the number of employees is easily understood and
readily visualised, and moreover, it is the common measure used by many government and other
formal institutions like the banks. However, the use of financial measures of firm size would,
Firms Location
One important factor that lending institutions, especially formal financial institutions take into
consideration is the proximity of the firm to their formal place of establishment (Kumah, 2011).
Ahmed and Hamid (2011) find that there is a significant relationship between the location of a
firm and accessibility to credit. In their study, Ahmed and Hamid (2011) find that firms located
in metropolitan cities have a higher probability of access compared to other firms located in rural
areas. This is due to the nature of the rural market, which is very limited and dispersed (Deakins
et al., 2010). Pandula (2011), defining firm location by its population density, however, did not
find evidence of any significant relationship between the location of a firm and the probability of
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Firms Age
A number of studies have argued that older firms face fewer constraints in accessing credit
compared to newer firms. For instance, Beck and Cull (2014), find that older firms with more
than 15 years of operation, are more likely to have access to a loan than mid-aged firms with
between 6 and 15 years of operation, which are in turn more likely to have a loan than young
firms with 5 or less years of operation. This is because older firms tend to have greater
Aryeetey et al. (1994) find that, only 10 % of start-up firms in Ghana could obtain bank loans.
Baah-Nuakoh (2003) also finds that access to finance is a severe constraint among new and
mature enterprises. This is because the lack of adequate information on the financial performance
of new and young firms makes it difficult for lenders to approve their credit demand (Adomako-
Ansah, 2012). Also, the information required by the lenders at the time of granting credit may be
limited for younger firms due to lack of established track record making the transaction costs
associated with lending to younger firms relatively higher (Pandula, 2011). Moreover, new and
younger firms are less likely to meet the collateral requirements of the banks because they have
Empirical studies indicate that firms in services sector are more likely to access credit compared
to their counterparts in the agricultural sector due to the low level of risk and relatively rising
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sales level and revenue associated with the former (Kumah, 2011). Also, Deakins et al. (2010)
find that manufacturing SMEs have less access to credit because they are more information is
required of them, particularly in situations involving new products, new technology and
diversification. This finding is consistent with that of Baah-Nuakoh (2003), whose study of 200
manufacturing firms in Ghana, indicates that finance is a severe constraint among firms
literature on SME finance (Stiglitz and Weiss, 1981; Berger and Udell, 2006). This is due to the
high risks and transaction costs associated with SME lending (Berger and Udell, 2006).
Collateral security, therefore serves as protection for lenders against defaulting borrowers.
Empirically, firms asset structure is often measured by the firms possession of tangible fixed
asset (Kumah, 2011; Pandula, 2011; Osei-Assibey, 2014).This is because fixed assets can be
used as collateral, which reduces potential losses of the bank and discourages moral hazard
behaviour of borrowers (Bebczuk, 2004). Conversely, it is argued that the more liquid the assets
of the firm are, the easier it is for them to withdraw the money from the firm and, hence, transfer
For instance, Osei-Assibey (2014) finds that firms ownership land, which is used as a proxy of
its asset structure, is a significant determinant of access to credit among rural non-farm
enterprises in Ghana because this collateral saves the lenders in case of default by borrowers.
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This finding confirms a study by Adomako-Ansah (2012), which shows that out of a number of
15 banks and non-bank institutions in Ghana, 13 of them consider collateral as the most
However, Pandula (2011) finds no significant relationship between asset tangibility (measured as
the ratio of tangible net fixed assets to total assets) and access to credit among 228 Sri Lankan
SMEs. This is because asset tangibility does not always reflect the availability of collateral since
the personal assets of the proprietor or partner which represent an important element in the
security offered for bank loan are not shown in the balance sheet of the business. This finding is
consistent with the study of Bebczuk (2004) who finds that asset tangibility of the firm is not a
significant determinant of access to credit because banks are willing to take a risky position
Firm-Bank Relation
The relationship between SMEs and the lending institutions also affect the ease with which credit
is accessed (Berger and Udell, 2006). This is because, a long lending relationship reduces the
information on the borrowers credit history, her account movements, and the personal behaviour
of the firms manager (Bebczuk, 2004). SMEs with established relationship with suppliers of
credit find it relatively easier to access funding, especially from informal sources and moreover,
banks support established businesses with which they have an existing personal relationship
(Deakins et al., 2010). As noted by Vos et al. (2004), it is easier for SMEs to obtain capital from
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existing lenders as compared to new creditors due to the establishment of social networks and
firm reputation.
The relationship between firms and financial institutions is often measured by the firms
ownership of savings bank account (Osei-Assibey, 2014). For instance, Osei-Assibey (2014)
finds that relationship between firms and financial institutions, as measured by ownership of
bank account is positive and statistically significant factor in accessing credit from formal
financial institutions. This is because this relationship enables banks to assess the credit history
and cash flow of firm; hence, reducing transaction costs of generating information on firms.
Also, ownership of bank account implies that the borrower may be financially literate and may
Conversely, Bebczuk (2004), studying the determinants of the access to credit for 140Argentine
firms, finds that even though length of lending relationship increases the probability of accessing
credit, the relationship is not statistically significant. This is because banks are more willing to
The characteristics of the owner are also important factors considered in SMEs loan assessment
in order to determine their credit worthiness and ability to repay loans (Pandula, 2011; Osei-
Assibey, 2014). This is based on the human capital theories which establish a relationship
between the characteristics of the owner and the success rate of their firms, and hence, the ability
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of repaying loans. Thus, owners characteristics such as age, gender, educational level,
experience and skills of the owner are significant determinants of access to finance. For instance,
Alhassan and Sakara (2014) find that the firm owners experience in credit use and attitude
towards risk are factors that increase the SMEs access to credit in Ghana.
Owners Gender
Empirical studies by Cole and Mehran (2009) on the relationship between gender differences in
the ownership of privately held U.S. firms and the availability of credit indicates that, female-
owned firms are significantly more likely to be credit constrained because they are more likely to
be discouraged from applying for credit.However, Beck and Cull (2014) observe that female-
managed firms are also more likely to have credit than male-managed firms in Sub-Saharan
Africa. In Ghana, studies by Kumah (2011) and Osei-Assibey (2014) show no significant gender
difference in access to credit. This is because financial institutions tend to be fair and non-
The owners level of education also increases the probability of SMEs access to credit. This is
because highly qualified owners/managers of SMEs are more efficient in their work and
moreover, providers of funds have more confidence in those with higher academic qualifications
than those with lower levels of qualification (Berger and Udell, 2006). Owners education is used
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as a proxy for managerial ability, which leads to greater efficiency and ability to attract a loan
(Pandula, 2011). Educated managers/owners are able to understand the loan application
procedures, present positive financial information and build closer relationships with their
In a study, Ahmed and Hamid (2011) finds that owners level of education is positively and
significantly related to probability of access to credit because firms in which the top manager
has a bachelors or a post graduate degree have a greater likelihood of access to credit compared
to those firms in which the top manager is not a graduate. Similarly, a study by Zarook et al.
(2013), using 557 firms in Libya also indicates that owner/managers level of education impacts
significantly on access to credit-a years increase in owners level of education increases their
Owners level of education is measured by the number of years spent by the owner/manager of
school, vocational training and some university, graduate degree and/or postgraduate degree.
However, most SMEs owners in developing countries tend to have low level of formal
education. Most firm owners learn their trade through apprenticeship with an experienced master
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Empirical studies by Ahmed and Hamid (2011) indicate that the experience and managerial
competency of the firms manager/owner implies quality of human capital which would likely
ease interaction and facilitate negotiations with the providers of credit. A study by Zarook et al.
(2013), find that a percentage increase in managers years of experience increases access to
finance 1.062 percent. Owners managerial experience and skills is measured by the number of
Deakins et al. (2010) note that young and inexperienced SME owners tend to be credit
constrained as a result of factors such as limited security, lack of personal resources, limited
Several studies have indicated that membership with an association increase SMEs access to
finance (Vos et al., 2004; Pandula, 2011, Kumah, 2011). This is because group liability is
the adverse selection and moral hazard problems which results in credit market failures
(McKenzie, 2009). Group lending increases a firms access to credit because group members
have the incentive to screen and monitor their group members to ensure that they invest their
funds wisely (McKenzie, 2009). Owners affiliation is defined as belonging to and participating
in any business or social group with similar characteristics and financing needs (Pandula, 2011,
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Kumah, 2011). Pandula, (2011) finds that networks ease SMEs access to credit because
affiliation to social ties or professional associations allows SME operators to establish relations
with bankers.
Access to finance is determined not only by supply-side factors but also by demand-side factors
(Krasniqi, 2010). According to Krasniqi (2010), the demand for credit is consists of a two-step
process. Firstly, the entrepreneur must have the willingness to grow and hence, decide whether to
apply for external credit or choose to finance its project by internal funds and Secondly, the firms
has to fulfil the requirements of the loan such as sound financial information, business plan,
As observed by Gregory et al. (2005), SMEs demand for finance focuses on their capital
structure, because small businesses have a unique capital structure different from those of large
enterprises. Gregory et al. (2005) identify the following theories proposed on the capital structure
of small enterprises: agency cost theory by Jensen and Meckling (1976); pecking order theory by
Myers (1984); and finance growth cycle theory by Berger and Udell (1998). Although, these
theories explain the corporate investment behaviour of firms, their approach based on the
hierarchy of sources of finance can be easily applied to small firms (Krasniqi, 2010).
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Empirical studies identify credit conditions such as interest rates, maturity, collateral
requirements and lending procedures as important factors that explain SMEs demand for credit
as these factors are perceived to constrain their demand for credit (Stephanou and Rodriguez,
2008).
Amonoo et al. (2003) find that demand for credit among firms in Ghana is also influenced by
interest rate charged as well as the owners equity and firms annual profit. There is a negative
relationship between interest rate(defined as the lending rate at which SMEs borrow from
lending institutions) and SMEs demand for credit and loan repayment at both bank and non-
bank financial institutions. Amonoo et al. (2003) also find that owners equity is also correlated
with SMEs demand for credit as financial institutions favour of enterprises that own greater share
of financial capital. Thus, small firms in Ghana mostly consider factors such as easiness,
al., 2012).
Demirg-Kunt et al. (2004), find that incorporated firms are more likely to borrow than
unincorporated ones because unlimited liability increases the risks borne by the owners of
unincorporated enterprises. As a result of this increased risks, the owners will be unwilling to
borrow enough to fund investment opportunities that would have been profitable in the absence
of unlimited liability.
A study by Kimuyu and Omiti (2000) of the institutional impediments to access to credit by
micro and small scale enterprises in Kenya finds that inclination towards seeking external funds
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between firms size and level of demand for credit because of the need for increase working
capital by large firms (Kimuyu and Omiti, 2000). Secondly, the likelihood of applying for credit
is higher among older enterprises since they are able to build contacts and reputation needed in
seeking out and making use of credit. In addition, formally registered enterprises are more likely
to borrow significantly than the informal ones because most unregistered firms are characterised
by low productivity, inadequate access to infrastructure services and poor property rights over
their business premises. Moreover, there is a greater incidence of loan application by female
proprietors and among enterprises located in urban areas than by male entrepreneurs and those
located in rural Kenya. Sole proprietorship type of ownership are less inclined to seek out credit
relative to enterprises under other ownership structures as they are less prone to risk taking.
Furthermore, entrepreneurs who belong to a support group borrow more than those who do not
because of the externality enjoyed by group members. In summary, older, more educated
entrepreneurs operating older, larger, and/or registered enterprises are more likely to seek-out
external credit.
These findings are confirmed by a similar study by Messah and Wangai (2011), who investigate
factors that influence demand for credit among small-scale investors in Kenya. The study seeks
to determine the impact of demographic as well as socio-economic factors on firms demand for
credit or not. Their study finds that entrepreneurs who are 40 years and above, and are more
educated, with few dependants and with a higher business income are more likely to apply for
credit from formal credit institutions. Thus, socio-economic factors also determine whether
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credit is applied for, the amount applied for, the amount of credit provided, and credit rationing
3.6 Conclusion
Empirical studies show that SMEs face numerous challenges among which include access to
credit. The reasons for credit constraints are explained through the theory of credit rationing.
Moreover, empirical studies indicate that characteristics of the firm as well as that of owners and
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CHAPTER FOUR
4.0 Introduction
A review of the literature on SMEs finance indicates that their demand and access to credit is
influenced by characteristics of the firm as well as that of owners and managers. This chapter
describes the conceptual framework underlying this study. It also presents the estimation of the
determinants of demand and access to credit through the heckman probit selection method, using
data from the World Bank Enterprise Survey (2013). Lastly, this chapter concludes with the
discussion of findings from the empirical estimations of these determinants. These factors
include owner gender, years of experience, firm age, size, registration, etc.
Based on previous studies (Pandula, 2011; Kumah, 2011), the study conceptualizes that access to
is because financial institutions assess the firms creditworthiness and ability to repay loans
based on these factors. Lending to SMEs involves risks due to problems of information
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Firm specific attributes such as age, size, ownership type, industry sector, performance, location,
innovation, registration, ownership of bank account and audited financial record affect not only
the likelihood of applying for credit but also the chance of accessing credit. Also, owner-
manager characteristics such as gender, educational level, and experience affect both demand
The study employs Heckman probit regression with sample selection to estimate the factors that
influence firms access to credit and the determinants of likelihood of applying for credit among
SMEs in Ghana. In this study, firms are said to have access to credit only if they have applied for
credit and their application has been approved. However, as noted by Krasniqi (2010), firms
access to credit can be estimated if and only if they applied for credit. It would be difficult to
estimate the access to credit for firms that did not apply for credit for various reasons.
The decision to apply or not to apply for credit is made by the individual firms. Some firms may
choose not to apply for credit because they thought that they would be denied whilst for other
firms, features of the loan such as application process, interest rate and maturity may deter them
from applying for credit. Thus, firms that did not apply for credit constitute a self-selected
sample and not a random sample. Therefore, there is a likelihood that estimations based on only
firms that did apply for credit will overestimate the access to credit for the whole population of
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According to Heckman (1979), sample selection bias results from self-selection by the
respondents who are being investigated; and non-random samples selected by analysts or data
processors. Hence, estimations based on this selected sample do not give a correct prediction of
the true population being estimated because analysis is not based on a randomly selected sample
(Heckman, 1979). This results in specification error. This implies that estimations based on a
sample of only firms that have applied for credit would give rise to biased estimates of access to
credit (Krasniqi, 2010). This selection bias can be corrected through the use of Heckman probit
The heckman selection model is used in a situation where there are two models (for example, Y 1
and Y2) in which the explanatory variables of the first model (Y1) can be observed if only Y2 can
be observed. That is, Y1 = 1 if Y2 > 0 and Y1 = 0, if otherwise. In other words, the heckman
selection model is used when a researcher is dealing with a subsample and the unobservable
factors determining inclusion in the sample are correlated with the unobservable factors
influencing a variable of interest (Vella, 1998). Thus, sample selection bias would occur when
the unobservable owner and firm characteristics that determine a firms demand for credit is
correlated with the unobservable factors that influence firms access to credit. This implies a
relationship between demand for credit and access to credit. As cautioned by Vella (1998),
failure to include an estimate of these unobservable factors would lead to incorrect inferences
about the observable factors the influence the variable of interest, which, in this study, is access
to credit.
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The model is based on the following assumptions. Firstly, error terms in both models are
normally distributed with mean 0, constant variances and are correlated. Secondly, the error
terms are independent of the sets of explanatory variables in both equations. Therefore, the use
of Ordinary Least Square (OLS) estimation of the parameters, based on the sample observed,
will lead to inconsistent estimates because of the correlation between the error terms of two
The likelihood ratio test is used to detect whether there is selection bias. This is based on the null
hypothesis that there is no correlation between the error terms of both the outcome model and the
selection model (StataCorp, n.d.). If the value of the correlation coefficient is statistically
different from zero, the null hypothesis is rejected. This implies that the model is affected by
selection bias. This provides justification for the use of heckman probit selection method.
The heckman probit sample selection method of estimation gives consistent estimates because it
eliminates the specification error of the censored samples (Heckman, 1979). The estimates are
consistent an asymptotically efficient. It also provides estimates which are close to the maximum
Following the study of Krasniqi (2010), the model used for the study is specified as follows:
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Where:
Equations (1) and (2) represent the outcome and selection equations respectively.
value of 1 if the firm has its application for credit approved and 0, if otherwise. This
DEMANDi is the probability of an individual firm applying for credit, which is assigned a
value of 1 if the firm has applied for credit and 0, if otherwise. This represents the
owner or top manager that influence both firms demand and access to credit.
characteristics of the firm that influence both firms demand and access to credit.
innovation, ownership of bank account, asset structure, location and having audited
financial statements}.
i and i are the error terms which represent other factors which affect access to credit and
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In this case, the firm is observed to have its application for credit approved if and only it has
applied for the credit. That is, Prob (ACCESSi) =1 if and only if Prob (DEMANDi) = 1. The
assumption underlying this model is that the error terms are normal and independent of the
explanatory variables Xi. That is, (i , i) ~ N (0, 1) and there is correlation between the error
The selection equation should contain at least one variable that is not in the outcome equation in
order to ensure that the model is well identified (StataCorp, n.d.). Hence, to ensure consistent
estimation of the parameters of the model, the explanatory variables that influence a firms
demand for credit must exceed those influencing firms access to credit. Following a study by
Krasniqi (2010), this study includes firms future expansion plans which influence firms
demand for credit but does not have direct influence on access to credit. According to Krasniqi
(2010) future expansion plans require future increases demand for credit to finance investment
projects. Additionally, firms export status is included because capital requirement of firms
ACCESS is the dependent variable for outcome model of interest. It is defined as a dummy
variable which takes the value of 1 when loan is approved and 0, if otherwise. In this study, firms
are said to have access to credit if and only if they have they applied for credit and their
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application has been approved. SMEs that have their loan application approved are considered as
having access to credit while those whose loan application has been rejected do not have access
to credit. This variable is based on the outcome of the most recent application for a line of credit
or loan by a firm.
DEMAND is the dependent variable of the selection model which indicates whether or not a firm
has applied for a loan or line of credit in the fiscal year of 2012. It is defined as a dummy
variable that is assigned a value of 1 if a firm has applied for loan and 0, if otherwise. Firms
demand for credit is based on whether they have applied for credit only in the previous year.
OWNERS GENDER: This refers to the sex of the owner or top manager of the enterprise. This
is a dummy variable which is assigned 1 if the firm is owned or managed by a female, and 0 if
male owned. Gender of the owner or manager is included as an explanatory variable because of
the differences in efficiency and performance levels of male- and female-owned firms which
affect the firms ability to repay loans. According to Cole and Mehran (2009), private firms
owned by women in America are efficient but they tend to more credit constrained than male-
owned firms.
OWNERS EXPERIENCE: This variable measures the number of years that the owner or top
manager has spent on the job. Owners experience is measured as a continuous variable. The
experience of the owner or manager of a firm is a direct indicator of the level of efficiency of
that firm and ability to repay loans [Pandula (2011); Kumah (2011)]. Therefore, financial
institutions will be more willing to give out loans to experienced manager than inexperienced
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ones because the former has a higher probability of success. More experienced owners are
FIRM AGE: This is variable measured by the number of years the firm had been in operation. It
is measure as a continuous variable. The age of a firm is included because it gives an idea about
the perpetuity of the firm. According to Osei-Assibey et al. (2012), the age of a firm is a measure
of its reputation. Hence, it is expected that the older a firm is, the higher its access to credit.
FIRM SIZE: The variable is defined by the number of permanent, full-time employees
including managers of the enterprise as at the end of fiscal year 2012. It is measured as a
continuous variable. The size of a firm gives an insight into the value of its assets which can be
used as collateral in accessing credit (Pandula, 2011). It is expected that larger firms would have
FIRM PERFORMANCE: This is measured by the growth in actual annual sales revenue of all
products and services of the enterprise. The performance of a firm, in terms of sales turnover and
profit can be used to assess its creditworthiness as performing firms have a higher probability of
repaying the loan (Baah-Nuakoh, 2003). Therefore it is expected that the higher the performance
of a firm, the better its access to credit. In the survey, firms were asked to indicate their actual
sales revenues in years 2012 and 2010. This variable is constructed based on the differences in
annual sales revenue between these periods. It is measured as a dummy variable assigned 1 if the
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INDUSTRY SECTOR: This variable represents sector of activity of the enterprise. It is defined
as a dummy variable which is assigned 1 if the firm is engaged in manufacturing and 0 if the
firm is engaged in retail and services. The firms sector of operation affects their access to credit
because of the risk and profitability involved and their ability to pay back loans (Kumah, 2011).
assigned a value of 1 if the enterprise has an audited financial record and 0, if otherwise. This
variable is used because it indicates the firms transparency, which lending institutions can use to
assess the creditworthiness of a firm (Krasniqi, 2010). Audited accounts build confidence in
financial institutions since it provides information on the financial performance of the firm. Also,
firms with audited financial records can provide it when seeking credit from financial
institutions.
enterprise has been registered formally with the Registrar Generals Department or with other
appropriate authorities and 0, if otherwise. Firms formality status does not only increase its
chances of seeking credit but also having access to credit. This is because financial institutions
can have information about the owners and their operations, based on the certificates of
incorporation provided by registered firms as evidence when applying for credit. This can be
FIRM LOCATION: This is a dummy variable which is assigned a value of 1 if the enterprise is
located in the business or industrial city such as Accra and Tema and 0, if otherwise. Firms
location also has impacts on its ability to have access to credit because the proximity of the firm
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to financial institutions is used as a measure of its creditworthiness due to moral hazard problems
(Kumah, 2011).
dummy variable which is assigned a value of 1 if the firm fully owns the land on which it
operates and 0 if, otherwise. This variable is used because the ownership of land which is a
tangible fixed asset can be used as collateral for loan, hence is a measure of credit worthiness of
FIRM INNOVATION: This is also measured as dummy variable which is assigned a value of 1
if the enterprise has introduced new or significantly improved products or services or improved
methods of manufacturing products or offering services during the last three years. Innovation in
firm is expected to increase the demand for credit because of the capital requirement needed in
adopting and adjusting to new technologies and changing situations. Also, firms which are
innovative are expected to have increased access to credit because they are likely to perform well
in terms of sales and profits; hence, they are more credit worthy than less innovative firms.
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Independent variables
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Table 1 (contd)
Expected
Independent Variables Description and Measurement
signs
Dummy variable: 1, if firm has introduced new or
improved products or services or method of
Innovation +
manufacturing products or offering services over
the past three year and 0, if otherwise
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The World Bank Enterprise Survey (WBES, 2013) used stratified sampling technique. Firms
were stratified by sector of activity, firm size and geographical location. The degree of
stratification by sector of activity is determined by the size of the economy as measured by the
Gross National Income (GNI). Firm size is stratified on the basis of number of employees as
follows: small firms (5-19 employees), medium-sized firms (20-99 employees) and large firms
(100 or more employees). Under geographic location, firms were stratified based on the
distribution of non-agricultural economic activity of the country which takes place mostly in the
main urban economic centres of the country. The survey was carried out through face-to-face
The enterprise survey studies only non-agricultural firms which are formal and privately owned.
The firms covered by the survey are those in the manufacturing, retail and services industries,
including hospitality, construction transportation and communication firms. Firms excluded from
the survey are agricultural, extractive and fully government-owned firms. In addition, firms with
less than 5 employees are excluded because of lack of adequate data on their operations. This is
also due to the fact that most of these micro firms are informal.
The World Bank Enterprise Survey (WBES, 2013) assesses the business environment in which
enterprises in the private sector operate for purposes of impact assessment of reforms. This
includes the constraints on enterprises performance and growth in these economies, based on the
firm owners experiences and perceptions of the business environment. The survey therefore
provides information concerning the business environment and factors that are challenges to
firms growth such as infrastructure, competition, crime and bribery, land and permits, and
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government-business relations. Other obstacles reported by firms include the costs of inputs and
labour, licensing, trade, capacity utilization, taxation, informality, innovation and technology.
The survey data also provides information on the characteristics of the firms such as the
composition of labour force, type of ownership, sector of operation, location, sales performance,
assets ownership, etc. Also, characteristics of the owners and managers of firms, such as their
gender of the top manager and years of work experience are provided in the data.
A major limitation of the Enterprise Surveys is that in the majority of the cases the resulting data
sets represent only firms that were willing to participate in the survey. Respondents were
reluctant in providing data on their performance such as sales, employment, cost of labour, cost
of intermediate inputs and raw materials, net book value of fixed assets, and purchase value of
fixed assets. The problem of non-response or refusal to answer the questionnaires was however,
solved by substituting with respondents who are more willing to answer them.
On access to finance, the study provides information on indicators such as access to financial
services, the sources of credit and loan requirements. In addition, the survey also provides some
information on how enterprises finance their working capital and fixed investment. The survey
reports about fifteen indicators which measure the availability of financing. These indicators are
created by computing the weighted averages of businesses responses to questions in the survey
This study adopts the definition of SMEs based on the number of employees, as given by the
World Bank Enterprise Survey (WBES, 2013). Small enterprises are defined as firms employing
five (5) to nineteen (19) workers. Medium-sized enterprises are defined as firms employing
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between twenty (20) to ninety-nine (99) workers. This definition captures a large number of
This definition is in contrast with the current definition used in Ghana by the NBSSI, which
defines small enterprises as firms employing between 6 and 29 workers as well as the definition
used by the Ghana Statistical Service (GSS), which also defines small-scale enterprises as those
workers; and large enterprises as those employing 30 or more employees (Gockel, 2003).
This sub-section presents the findings from the enterprise survey conducted in Ghana by the
The WBES covered business owners and top managers of 720 firms located in four regions of
Ghana distributed as follows: Accra (358 firms), Tema (158 firms), Takoradi (57 firms) and
Tamale (147 firms). Out of the 720 firms covered in the survey, small firms constitute 472
(65.56%) firms; medium-sized enterprises are made up of 189 (26.25%) firms; and large firms
numbered 59 (8.19%) firms. The distribution of firms by size and sector of economic activity is
shown in Table 2.
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Large (100+) 36 2 21 59
The two dependent variables in this study are demand and access to credit. In order to determine
the demand for credit, firms were asked whether they have applied for a loan or a line of credit in
the last fiscal year (2012). Out of a total of 720 firms, 167 of them (approximately 23%) applied
for credit whilst 553 of them (approximately 77%) did not apply for credit.
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Out of the 167 firms that applied for credit, 143 firms (approximately 86%) had access to credit
whilst 24 firms (approximately 14%) did not have access to finance. Furthermore, with regards
to firm size, 98 small firms and 53 medium-sized firms, represent approximately 58.68% and
31.74% of the firms respectively that applied for credit. Out of 143 firms that had access to credit
small and medium-sized firms constitute 52% and 36% respectively. On the other hand, 16 large
firms applied for credit and all of these firms had access to credit. These findings are consistent
with previous studies (Aryeetey et al., 1994; Kumah, 2011) which indicate that, SMEs tend to be
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98 75
Small (5 - 19)
(58.68%) (52.45%)
53 52
Medium (20 - 99)
(31.74%) (36.36%)
Large (100+)
16 16
(9.58%) (11.19%)
Total 167 143
The survey results also show that less than a quarter of all firms (23.19%) applied for credit
whilst majority of them did not apply for credit because of various reasons. Firms were asked to
indicate one major reason for not applying for credit. The survey results also show that most of
the firms did not apply for credit because they had no need for loan. In addition, features of the
loan such as complex application process, unfavourable interest rates, high collateral requirement
and short loan maturity period were also major obstacles preventing firms from applying for
credit. Particularly, interest rate and collateral security are the two most important factors that
hinder firms from participating in the credit market. The main reasons given by firms for not
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Sources of Credit
With regard to firms access to credit, firms were asked to indicate the outcome of a recent loan
or line of credit they have applied. This definition of access to credit is consistent with the study
by Kumah (2011). This is because firms that have their applications approved are not financially
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constrained. The survey results also show that private commercial banks are the greatest source
of credit among all firms in Ghana. Out of a valid response of 153 firms, approximately 76% of
firms were financed from private banks. This is followed by Non- Bank Financial Institutions
(NBFIs) and government sources and lastly through other informal sources such as family,
friends and money lenders and susu operators respectively. These findings are consistent with
that of Osei-Assibey (2014), in whose study majority of financially included rural enterprises
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The survey shows that approximately 75% of 153 firms report that collateral security was
demanded from them by the financial institutions, as part of requirement for the most recent loan
or line of credit. Most of the collateral securities requested are in the form of fixed and
immovable assets such as land and buildings (81 firms) and machinery and equipment (36
firms), account receivables (28 firms), personal assets (43 firms) and other assets (8 firms). This
result is consistent with that of Aryeetey et al. (1994) where land and personal guarantor is
requested from 70% and 12% of firms respectively. Tables 7 and 8 show the incidence of
No 39 25.49
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81 33
Land and Buildings 114
(71.05%) (28.95%)
Machinery and 36 78
114
Equipment (31.58%) (68.42%)
28 86
Account receivables 114
(24.56%) (75.44%)
43 71
Personal assets 114
(37.72%) (62.28%)
8 106
Others 114
(7.02%) (92.98)
Furthermore, firms were asked to indicate the most significant obstacle to their growth and
expansion. Lack of access to credit was a major constraint facing all firms. Overall, 334 firms
(approximately 46%) identify access to finance as the biggest obstacle to their growth and
expansion. This finding confirms the results obtained by empirical studies in Ghana where access
to finance was the most severe constraint facing firms [(Aryeetey et al., 1994); (Baah-Nuakoh,
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Corruption 27 3.75
Transport 10 1.39
Courts 4 0.56
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The descriptive statistics of the explanatory variables used in this study is shown in Table 9. The
survey results show that 107 and 613 firms are owned by females and males respectively.
Moreover, there is higher incidence of application for credit among female-owned firms than
male-owned firms. Also, female owners had greater access to credit than male owners.
High performing firms, measured in terms of positive sales growth applied for and received
credit more than firms which are not experiencing increase in sales revenue. In terms of
formality status, a higher proportion of formal firms applied and received credit more than
unregistered firms. This may be attributed to the fact that financial institutions may be able to
assess the risk of default by examining documents presented by registered firms. This suggests
that unregistered firms tend to be more credit constrained whilst registered ones are self-select in
In the same way, application for credit as well as access to credit is higher among firms that
possess bank account. This can be attributed to established relationship that these firms have
with financial institutions. Financial institutions can assess their bank statements and therefore
Moreover, firms with audited financial statements showed higher demand for credit and also had
access to credit more than firms without audited financial statements. This finding is consistent
with that of Krasniqi (2010) who attributes this to the transparency of those firms. This is
because information about firms with audited financial statements is accessible by examining
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Furthermore, firms situated in Takoradi and Tamale applied and received credit more than firms
located in Accra and Tema. This may be due to financial institutions focusing on increasing their
market share outside Accra and Tema. This implies that firms located in the capital and industrial
1 = Manufacturing
Industry 377 93 24.67 78 20.69
0 = Non-
sector 343 74 21.57 65 18.95
manufacturing.
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Table 10 (contd)
No. of Firms that applied Firms that have
Variables Description firms for credit access to credit
(N=720) Number Percent Number Percent
Audited
1= Yes 415 120 28.92 104 25.06
Financial
0= No 305 47 15.41 39 12.79
statement
This section discusses the results obtained from the heckman probit regression with sample
selection for access to credit. Access to credit is the dependent variable of the outcome model of
interest, whilst demand for credit is the dependent variable of the selection model. In order to
find the magnitude of the effects of the determinants on firms access to credit, the marginal
effect of these factors was calculated after the heckman probit selection regression.
The Wald test for the overall model with the probability value of chi square statistic [(P> chi2=
0.0001] implies that access to credit and demand for credit are explained by the independent
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variables used in this study. The correlation coefficient between the error terms of the two
models which is represented by rho () = 0.0064. This indicates that the unobservable factors
that influence demand for credit are positively related to the unobservable factors that influence
access to credit. However, a correlation coefficient close to zero suggests that the process of self-
selection is random (Cuddeback et al., 2004). This implies that the model is not affected by
selection bias.
The likelihood ratio test of independence between demand and access to credit also indicates that
the probability value of the correlation coefficient is not statistically significant [(P > chi2) =
0.1901]. Therefore, we fail to reject the null hypothesis that there is no correlation between the
two equations. This finding contradicts a study by Krasniqi (2010), which shows that there is a
high degree of self-selection among small firms in the credit market. Since the model is not
affected by selection bias, the standard probit estimation of access to credit and demand for
credit is carried out. This produces consistent estimators (Heckman, 1979). In addition, a
multinomial logit regression of access to credit is also carried out. The results obtained from the
heckman probit selection and multinomial logit estimations are shown Tables 12 and 13 in the
appendix.
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The results obtained from the heckman probit selection show that access to credit is significantly
influenced by firm innovation, possession of bank account and having audited financial
statements. In addition to these factors, findings obtained from both the probit and multinomial
logit regressions indicate that access to credit is influenced by firm registration and location.
Firstly, access to credit is significantly related to firms innovation. The positive coefficient
implies that firms that have introduced new products and services or improved method of
production or delivery of services are more likely to have better access to credit than firms that
are not innovative. The marginal effect calculated after the standard probit and heckman probit
estimation shows that innovative firms have approximately 10 percentage points and 17
percentage points higher access to credit compared to enterprises that are not innovative. These
results are also supported by findings from multinomial logit estimation of access to credit. This
is because innovative firms that adopt new techniques tend to be more productive and profitable
due to the lower cost of production; hence, there is a higher probability of repaying the amount
of loan borrowed. This finding contradicts the results found by Freel (2007), where innovative
firms have less access to credit than less innovative ones because of the bias towards innovative
firms.
Secondly, there is a positive and statistically significant relationship between firms having
audited financial statements and access to credit. The results obtained from the marginal effects
calculated after the standard probit and heckman probit estimation shows that enterprises with
audited financial statements have approximately 11 percentage points and 34 percentage points
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higher access to credit compared to firms without audited financial records. This is because these
firms are transparent; hence, information about their financial performance can be obtained for
purposes of loan evaluation. The reason for this is that lending institutions have access to peruse
the financial statements of borrowing firms to boost their confidence in providing credit to those
firms. This finding, however, contradicts the study by Kumah (2011) which finds that keeping
accounting records does not significantly influence firms access to credit because not all
Thirdly, having savings or current bank account significantly influences firms access to credit.
The marginal effects calculated from the standard probit and heckman probit selection show that
firms that possess bank accounts have approximately 11 percentage points and 39 percentage
points higher access to credit than those without bank account. This finding is in line with a
study by Osei-Assibey (2014). This is because banks account gives financial institutions insight
about the credit history of firm owners in their loan evaluation process.
Furthermore, there is a positive and significant relationship between firms registration and
access to credit. This means that registered firms are more successful in their access to credit as
compared to informal and unregistered firms. The marginal effect calculated after the probit and
multinomial logit estimations shows that registered enterprises have approximately 7 percentage
points and 6 percentage points higher probability of having access to credit compared informal
enterprises respectively. This finding confirms a study by Kimuyu and Omiti (2000) who finds
that formal businesses receive more credit than informal ones. This is because registered firms
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present certificates of incorporation when seeking credit. Financial institutions have idea of
Lastly, both the probit and multinomial logit estimations show that firms location significantly
increase firms access to credit. The results show that firms located in Accra and Tema have
approximately 9 percentage points lower access to credit than firms located in Takoradi and
Tamale. In case of Takoradi, the reason may be attributed to springing up of financial institutions
Contrary to expectations, the characteristics of the owner or manager of the firm, such as gender
and years of business experience do not significantly influence firms access to credit. Moreover,
there is no significant relationship between firm size, age, industry sector, performance, and
ownership of land as a collateral, on the one hand, and access to credit among SMEs in Ghana.
This is probably because more emphasis is placed by financial institutions on other movable
assets like machinery and account receivables. Also, firm age, performance, industry sector are
The results obtained from the both probit regressions and multinomial logit estimations show
that demand for credit is also significantly determined by firm innovation, location, ownership of
land, possession of audited financial statements. Moreover, firms future expansion plans also
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Moreover, innovation also significant increases firms demand for credit. The results obtained
from all the estimation shows that firm that firm that are innovative in introducing new products
or services or method of production have 9% percentage points higher probability of applying for
credit than less innovative firms. This can be attributed to the huge capital requirements of the
Furthermore, firms having audited financial statements show significant higher demand for credit
compared to firms that do not have their financial records audited by external auditors. The
results obtained from the multinomial logit estimation show that firms with audited financial
statements have 12 percentage points higher in demanding for credit than firms without audited
financial records. This is because firms with audited financial statements can present those
Moreover, firms ownership of land, which is used as a proxy for asset structure, significantly
increases their demand for credit. The results obtained from the heckman probit selection and the
usual probit estimations indicates that firms that fully owned their land show approximately 11
percentage points higher demand for credit than firm that do not own the land on which they
operate. This can be attributed to the fact that those firms can provide land as collateral security
Furthermore, results from both probit and multinomial logit estimations show that location of a
firm also significantly influences the firms demand for credit. The results obtained from all the
estimations show that firms located in Accra and Tema have approximately 10 percentage points
lower demand for credit compared to firms located in Takoradi and Tamale. This finding
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contradicts that of Krasniqi who finds that there is no significant difference in demand for credit
between firms located in urban and rural areas. This can be attributed to a major increase in
economic activity in a location, such as the oil discovery in the western region of Ghana that has
attracted many new firms. Competition among those firms may encourage them to have higher
Lastly, firms future expansion plans also increases their demand for credit significantly. This
result obtained from the probit and multinomial logit estimations indicate that firms that have
future expansion have approximately 10 percentage points higher demand for credit than firms
without future expansion plans. This finding is consistent with that of Krasniqi (2010). The
reason may be that future expectation of increases in profit and sales encourages firms that have
4.7 Conclusion
The results derived from this study show that access to credit is still most severe constraint
reported by firms in Ghana, especially SMEs. Many small firms do not apply for credit because
of feature of loan such as complex application procedures, unfavourable interest rate and
The determinants of access to finance among firms in Ghana were estimated using the heckman
probit selection method. It is found that there is not enough evidence to support the hypothesis
that there is selection bias regarding firms access to credit. This implies that firms selection
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process into credit demand is random and that, there is little evidence of self-selection among
The results obtained show that access to credit is significantly influenced by firm innovation,
possession of bank account and having audited financial statements. In addition to these factors,
findings obtained from both probit and multinomial logit regressions indicate that access to
On the other hand, demand for credit is significantly influenced by firm innovation, location,
ownership of land and possession of audited financial statements as well as firms future
expansion plans.
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CHAPTER FIVE
5.0 Introduction
This chapter presents the summary and conclusion of this study. Recommendations based on the
findings of this study are also provided. These recommendations would be of significance to
owners of SMEs, financial institutions, government policy makers and other stakeholders who
are committed to overcoming SMEs financing obstacles. The limitations of this study are
The motivation for this study is the persistent lack of access to credit facing all firms in general
and SMEs in particular. The study examined factors that determine access to finance as well
challenges facing SMEs in their access to finance in Ghana. The specific objective is to find the
factors that influence SMEs demand for credit in Ghana as well as the factors that determine
their success of having access to credit from financial institutions. The study focused on
characteristics of the owners/managers of SMEs and features of those SMEs that influence their
The study used a firm-level survey of 720 firms conducted by the World Bank in Ghana in 2013.
The study employed heckman probit regression with sample selection model. This is because the
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firms may be self-selected in their decision to apply for credit. Therefore, usual estimations
based on a sample of only firm that have applied for credit can lead to sample selection bias as
The study finds that the demand for credit is significantly influenced by firm characteristics.
Firstly, firms that are innovative in introducing new products or services or adopting new
methods of production are more inclined to seek out credit due to the huge capital requirement in
Secondly, firm registration also significantly increases the demand for credit among SMEs
Registered enterprises are found to be more likely to participate in the credit market as compared
to unregistered firms.
Thirdly, firms that have full ownership of land are more likely to show higher demand for credit
than those that do not fully own the land on which they operate.
Moreover, firms location significantly affects their demand for credit; firms located in Takoradi
showed significantly higher demand for credit than firms situated in Accra.
Also, firms with audited financial records have significantly higher demand for credit than firms
that do not have audited financial statements due to the transparency of these firms.
Lastly, it is found that firms that have future expansion plans have significantly higher demand
for credit than those that do not have future expansion plans.
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The study also finds that access to credit is influenced by specific characteristics of the firm such
as firm innovation, firm registration, location, possession of bank account and having audited
financial statements.
Innovation in firms significantly influences access to credit as innovative firms are found to have
higher probability of accessing credit than less innovative firms. Registered firms also have
higher access to credit than unregistered firms. This reinforces the importance of formality status
in access credit in Ghana. Moreover, firms located in Takoradi and Tamale are found to have
higher access to credit than firms located in Accra and Tema. Furthermore, firms that have either
savings or current bank account have higher access to credit than those without bank account.
Last but not least, firms which have audited financial record have easier access to credit. This is
due to the transparency of their operations and the accessibility to information about the financial
performance.
On the contrary, firms size, age, industry sector and performance as measured by sales growth
do not bear any significant relationship with either demand or access to credit. Moreover, none
of the entrepreneurs characteristics such as gender and owners years of business experience is a
Several conclusions can be drawn both from findings from firms demand and access to credit
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Firstly, the study finds evidence to support the case that all Ghanaian firms in general, and SMEs
in particular, face credit constraints as only less than a quarter (19.86%) of firms have access to
credit. Therefore, access to credit still remains a major obstacle to firms growth and
productivity. Firms rank access to finance as the biggest obstacle of the business environment.
Secondly, financial challenges among firms in Ghana include complex loan application process,
unfavourable interest rate and collateral requirement, small loan size and short loan maturity
period.
Moreover, it can be deduced that there is little evidence of self-selection among firms in Ghana
regarding their decision of seeking for external funding or their participation in the credit market.
Approximately 28% of firms indicated that they did not need a loan.
Also, the study finds that access to credit is influenced mostly by specific characteristics of the
firm such firm innovation, registration, location, possession of bank account and having audited
financial statements. However, owners gender and experience as well as firm size and
ownership of land, which can be used as collateral, do not have significant influence on firms
access to credit.
Finally, the study concludes that demand for credit is influenced by a mixture of firm
financial statements and future expansion plans significantly affect the participation of SMEs in
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5.3 Recommendations
To solve the problem of access to credit, both demand- and supply-side barriers need to be
identified and tackled through regulatory reforms and policy initiatives. Based on the findings of
Firstly, providing training to owner and managers of SMEs in such areas as preparation of
financial accounts would not only promote their demand for credit but also increase their access
to credit. SMEs must have their financial accounts examined by independent external auditors.
Moreover, SMEs should be encouraged to register their businesses and become formal. In this
regard, the processes as well as costs involved in registering and licensing of firms need to be
checked in order to remove obstacles. This would help build confidence in lending institutions
when providing credit to SMEs as they know the owners of the firm and their ownership rights.
Owners of SMEs should be encouraged to adopt new technologies and innovations as this
increases their chances of having access to credit. This requires building the capacity and
development of SMEs so that they can easily adapt to new technologies and innovations.
for co-ordination between governments efforts and that of the private sector including financial
institutions and other stakeholders who are contributing towards providing finance to SMEs. An
enabling regulatory framework is essential to sustain and significantly improve access to credit
in Ghana.
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One of the major limitations of this study is that the data used does not include many
characteristics of the owner/ manager such as educational level and affiliation to business
association which are also important factors that are considered in loan evaluation process.
Secondly, the data is a cross sectional data which does not allow for comparison of the problems
relating to small firms credit constraints over different periods of time. In this regard, there is the
need for future studies to consider time series data in order to make well informed conclusions
Moreover, the study includes only firms in the urban centres and cities such as Accra, Tema,
Takoradi and Tamale. Rural enterprises are not covered by the survey. However, studies of these
rural enterprises would help make comparison with the urban firms. Despite these limitations,
the findings of this study will be useful in providing insight for further studies.
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APPENDIX
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Table 13 (contd)
Diagnostics:
Number of obs = 720
LR chi2(12) = 53.97
Prob> chi2 = 0.0000
Pseudo R2 = 0.0752
Log likelihood = -331.91
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