Presentation prepared by
Loginova Marina, Alikhanyan Margarita, Gorban Daria, Ten Ekaterina,
Bokareva Kristina and Shepel Dmitrii.
Group 1390, Management Department.
Change management
Agenda
1. General information
2. Point of life cycle
3. Principles of quality
management & competitive
advantages
Information about the
company
Founded in Sweden in 1943
Founder by Ingvar Kamprad
Industry: Retail
Key people: Peter Agnefjll (Chairman and CEO)
Products: self-assembly furniture
Map of IKEA stores
around the world
Key figures
Total revenue 2003 - 2014
To create a better everyday life for the many
people
Our business idea is to offer a wide range of well-designed, functional
home furnishing products at prices so low that as many people as
possible will be able to afford them.
Quality products People & When people
at low prices Planet Positive grow, IKEA
grows too
Point of life cycle
Innovation Prime =
Product Balance between control
devisification and flexibility
Strong entry Why?
Growing conditions
barriers
Customer
relationship
management
Change
management
Market
leaders
IKEAs competitive advantages
Standardi
zation
Low
Sales&Ma
manufact
rketing
uring cost
Distinctiv
Brand
eness in
image
design
Principles of TQM in IKEA
Bench
Quality
circles
markin
g
JIT
Standards and principles of
management
Structure
The founder
Ingvar Kamprad
Group management
Ansoff Matrix
BCG Matrix: IKEAs position
Relative Market Share
Market Growth Rate
High Low
Hig
* ?
h
Lo
Cash Cow Dog
w
BCG Matrix: IKEAs products
Porters Five Forces model
Wide choice of
alternatives
Numerous
factories
around the
globe
No too many
products and
Low
services
available that
can
Intense substitute
the demand
Hofer Matrix
Strong Average Weak
Embryonic Decoration
(development)
Coming to market Baby and childrens
(growth) products
Market shocks Beds & mattresses Bathroom storage
(competitive
pressure)
Maturity and Kitchen cabinets &
market saturation appliances
Decline and exit of Clothes storage
market
ADL Matrix
Competitive
position
Strong. The market share is strong and
stable, regardless of what the competition is
doing. Industry
maturity
Maturity stage. The market and market
shares are stable, there is an established
customer base and the price is lowered
because of the growing competition.
Our change
To create new line of
production repair
materials
Advantages
It will:
Increase competitiveness of IKEA
Attract new customers
Increase customer loyalty
Expand consumer capability
Increase profit of the company
Disadvantages
Quite expensive
Special features
IKEAs peculiar design
Special features
Qualitative material
Special features
Brand name recognition
Kotters 8 stage change model
Thank you very much for your
attention!