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رﻮﺼﻨﻤﻟا ﺔﻠﺠﻣ / دﺪﻋ /14 صﺎﺧ /) لوﻻا ءﺰﺠﻟا (2010 AL-Mansour Journal / No.14/ Special Issue / (Part One)

This document discusses the potential for electronic management to achieve total quality. It provides a theoretical framework for understanding the dimensions and concept of electronic management, focusing on electronic management's role in improving efficiency and effectiveness in business organizations. It outlines the fields of electronic management and total quality in business. The conclusion recommends adopting electronic management based on total quality principles.

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Youssef Addi
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0% found this document useful (0 votes)
61 views19 pages

رﻮﺼﻨﻤﻟا ﺔﻠﺠﻣ / دﺪﻋ /14 صﺎﺧ /) لوﻻا ءﺰﺠﻟا (2010 AL-Mansour Journal / No.14/ Special Issue / (Part One)

This document discusses the potential for electronic management to achieve total quality. It provides a theoretical framework for understanding the dimensions and concept of electronic management, focusing on electronic management's role in improving efficiency and effectiveness in business organizations. It outlines the fields of electronic management and total quality in business. The conclusion recommends adopting electronic management based on total quality principles.

Uploaded by

Youssef Addi
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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22. Laudon ,K.C.& Laudon,J.P"Management information systems-managing the


digital firm", Pearson, Prentice Hall,2004 ,P:231.

23. http://www.worldbank.orgl/publicsector/egov/definition.htm

10th Scientific Conference 24-25 Oct.2009 - 174 - 25-24 2009


AL-Mansour Journal / No.14/ Special Issue /( Part One) 2010 ( ) / /14 /

Electronic Management and the Facilitates to Achieve the Total

Quality

Dr. Sahar Khadory


Al-Mustansiriya University / Al-mustansiriya Center

For Arabic and International Student

Abstract :
Electronic management is considered an effective tool for business
organizations .New technologies of electronic communications through the
use of the web provided the basis for the of E-management. This research work
provides a theoretical framework of the concepts and dimensions of E-
management .This is done through the emphasis on the role of total quality
management in achieving efficient and effective performance of business
organizations within this new filed to accomplish various managing
transactions

The research provides several recommendations to point out how business


organizations could become more efficient when using total quality in E-
managerial activities.

10th Scientific Conference 24-25 Oct.2009 - 175 - 2009 25-24

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