Strategic Management

Assignment: Part-3

MGT: 489

Section: 02

Prepared for

Instructor: Shah Iftekhar Hossain

Date: 6th, Aug, 2017

Prepared by: Group 1

Sl# Name ID

1 Raisa Islam 1230187630

5 WasiUl Karim 1230772030

0
 Table of content

Company Governance 2

Strategic Control System 2-3

Supportive Organizational Culture 4-5

Global Strategy 5-6

Ethical Value Proposition Statement 6

Citation List 6

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Companys Governance

Motorola Solutions Board of Director currently consists of nine members, Gregory Q. Brown

the Chairman and Chief Executive Officer followed by 8 other directors (Motorola Solution

,2017). As we have mentioned earlier that Motorola Solutions will go for a Strategic alliance

with Protect America. In order to follow and implement the alliance, our recommendation for

Motorola solutions will be to form an interim Advisory board where the most efficient

members will be selected from both the organizations. The time frame of this interim board will

be for 5years and after 5years, if the strategic alliance makes good amount of earnings, than they

will extend the time frame of the alliance. If the alliance does not bring success after 5years, then

the alliance will be dismissed along with the interim advisory board. Moreover, as the company

is outsourcing equipment assembling and customer service at different locations, we will suggest

Motorola Solutions to keep a representative in each of those countries where we have

outsourced. The representative will directly communicate with the interim advisory board for

any suggestion or updating purpose. This will help to monitor and control directly lowering the

bureaucratic cost.

Strategic Control System

Personal control will help the employees in a working team aiming at a specific goal to reach

the goal more efficiently, in less time. This will help in the new market where the alliance will

create new working teams. These teams will come up with new ideas to generate greater market

sales in case of marketing team and new innovative ideas can be check by supervision and

criticisms can be fixed or worked on in less time for the R &D team, where by the flow of ideas

will encourage new innovations. These ideas will be supported by the extensive market research

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done by the customer care departments data taken from the daily handle of customers giving the

company greater outlook of how to achieve the organizational goal.

Standardization of inputs can help the organizations to recruit the employees who are

engineers and software developer with brilliant mind with innovative ideas, which Motorola

Solutions has always pursued to meet the goal of company to help people in the moment of their

need of safety and connecting with each other and recruiting employees, valuing the importance

of good customer relationship as much as the company does.

Standardization of output will help the company to keep an eye on the outsourced companys

work. Periodic sampling and monitoring if the equipments are meeting the quality management

is very important for the service the company is providing. The customer care problem with the

new security set up or servicing of the installation equipment and keeping a track of it is also

very crucial for the company to meet its goal of how much error to take or not and to work on it.

Reward system should be different for different groups. For marketing & sales it should be

based on how many offices or houses are installed with Motorola solutions security service and

if it is meeting the monthly goal then they should be rewarded with bonus for motivation.

For R & D sector the project manager, should be given stock option so that they get chance to

become share holder and work for the companys sake as they are a part of it and dont switch

companies or leak their technological knowledge which is very significant for the company.

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Supportive Organizational Culture

Their organizational culture within office working environment supports their main motto which

is Helping people in the moments that matter (Motorola Solutions, 2017). The employees are

always interconnected with each other through their network system. Their co-workers share

good relationship with each others which supports their free flow of communications. This

helps them to work efficiently when there is a crisis and manage their customers. The customer

service teams sit with customers and work on their requirements to build the network safety they

are looking for (Motorola Solutions, 2017). This will help them in their future project as the

company has build the culture of problem solving without losing their temper or feeling de-

motivated. This will help in creating good word of mouth in the marketing they will be pursuing

and building trust from their responsiveness.

Motorola Solutions already have many ventures (Motorola Solutions, 2017) with other

technological companies; they know how to protect their technological factors which is

confidential and which is meant to be shared. This will help in creating good strategic alliance

with Protect America in technological knowledge sharing.

For their already existing free flow of supportive outlook, regarding working with various

employees with various types of ideas, this would help to build efficient work force with new

alliance in case of accepting ideas and also be helpful to explore new markets and other parts of

their operations, where they will understand the need of supporting customers differently.

Motorola Solutions has always emphasis highly on innovation. Corporate VP and Chief

Information Officer (CIO) Greg Meyers, has led IT to become much more customer-centric,

deriving ideas directly from those who Motorola Solutions serves (Forbes, 2016).

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This outlook has been delivered throughout their organizational culture too. This will help them

to become more innovative according to the location need and to build profit generating ideas

regarding low operational cost and new equipments to meet higher efficiency.

Global Strategy

For Asia Pacific region the work of making equipments and providing services could be located

in China and India ( like Bangalore which is well-known for IT) where the cost of production is

low and technological efficient is higher which will help to spread the cost and the company can

enjoy location economies. This will support plan of out sousing the value creation activity. For

Latin America the outsoaring low-cost location would be in Mexico and for Middle East Dubai,

as the country U.A.E is growing with giant infrastructure the need of security for office and

home is promising. After overseeing the profit growth the companies would reach out for

European and African markets .The operating office will provide with information which

location is best for low-cost outsourcing and both the companies will pull their financial

resources to oversee the quality management of outsourced work. This will help the companies

to understand the local infrastructure and requirements of security purpose of the local and their

different needs.

From their global headquarters support transnational strategy would be beneficial for the

business model they want to peruse. Already established offices would provide market

information from them would help to achieve low cost structure for equipment assembling and

work-force. For different infrastructure different equipment and service is needed which will

help the company to charge premium for their service.

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Different country has different electrical infrastructure according to that the company has to

respond to the local responsiveness and need to modify few of the equipments for office and

home securities accordingly. Also for killer app. The R&D has to come up with app supporting

different operating software both on desktop and mobile phone.

Ethical Value Proposition Statement

Motorola Solutions, where the innovative minds of employees know the importance of the

customers need of safety and prompt responsiveness is in their heart to value the moments of the

customers in emergency, which matters the most, with the help of brilliant ventures and alliances

addressing the need of security at a whole, with the proper share of technological knowledge and

co-operative work environment.

Citation List:

Motorola Solutions. (2017). MOTOROLA SOLUTIONS VENTURE CAPITAL: INVESTING IN

THE FUTURE OF PUBLIC SAFETY. Retrieved from:

https://www.motorolasolutions.com/en_us/about/company-overview/ventures.html

Motorola Solutions. (2017). Employees. Retrieved from:

https://www.motorolasolutions.com/en_us/about/company-overview/corporate-

responsibility/employees.html

Forbes. (2016). Motorola Solutions' CIO Pushes IT To Drive Innovation. Retrieved from:

https://www.forbes.com/sites/peterhigh/2016/05/31/motorola-solutions-cio-pushes-it-to-drive-

innovation/#14711cdc6539