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    Gyan Ganga Front

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    This project report discusses the study on the effect of ISO 9000 on employee training and development at Madhya Pradesh Poorva Kshetra Vidyut Vitran Company Ltd in Jabalpur, India. It includes the company profile, an overview of ISO 9000, the research methodology used, objectives of the study, analysis and findings. The report finds that ISO 9000 certification has positively impacted employee training programs and development opportunities at the company. It provides suggestions to further improve training aligned with ISO 9000 principles.

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    Gyan Ganga Front

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    nikhil_jbp
    930 views5 pages
    This project report discusses the study on the effect of ISO 9000 on employee training and development at Madhya Pradesh Poorva Kshetra Vidyut Vitran Company Ltd in Jabalpur, India. It includes the company profile, an overview of ISO 9000, the research methodology used, objectives of the study, analysis and findings. The report finds that ISO 9000 certification has positively impacted employee training programs and development opportunities at the company. It provides suggestions to further improve training aligned with ISO 9000 principles.

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    This project report discusses the study on the effect of ISO 9000 on employee training and development at Madhya Pradesh Poorva Kshetra Vidyut Vitran Company Ltd in Jabalpur, India. It includes the company profile, an overview of ISO 9000, the research methodology used, objectives of the study, analysis and findings. The report finds that ISO 9000 certification has positively impacted employee training programs and development opportunities at the company. It provides suggestions to further improve training aligned with ISO 9000 principles.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    930 views5 pages

    Gyan Ganga Front

    Uploaded by

    nikhil_jbp
    This project report discusses the study on the effect of ISO 9000 on employee training and development at Madhya Pradesh Poorva Kshetra Vidyut Vitran Company Ltd in Jabalpur, India. It includes the company profile, an overview of ISO 9000, the research methodology used, objectives of the study, analysis and findings. The report finds that ISO 9000 certification has positively impacted employee training programs and development opportunities at the company. It provides suggestions to further improve training aligned with ISO 9000 principles.

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    A

    Project Report
    On

    STUDY ON EFFECT OF ISO 9000 ON EMPLOYEES


    TRAINING AND DEVELOPMENT AT MADHYA PRADESH
    POORVA KSHETRA VIDYUT VITRAN COMPANY LTD.
    JABALPUR
    In partial fulfillment for the award of the degree of

    MASTER OF BUSINESS ADMINISTRATION

    Submitted To

    RANI DURGAVATI VISHWAVIDYALAYA,


    JABALPUR (M.P.)

    Submitted By
    Vineeta Khatri
    M.B.A. III Semester

    BATCH : 2013-15

    GYAN GANGA INSTITUTE OF TECHNOLOGY & SCIENCES,


    JABALPUR (M.P.)
    GYAN GANGA COLLEGE OF TECHNOLOGY,
    JABALPUR (M.P.)

    FORWARD

    I hereby forward the project entitled STUDY ON EFFECT OF ISO


    9000 ON EMPLOYEES TRAINING AND DEVELOPMENT AT
    MADHYA PRADESH POORVA KSHETRA VIDYUT VITRAN
    COMPANY LTD. JABALPUR Submitted by Vineeta Khatri student of
    MBA III Semester, in partial fulfillment of the requirement forward of degree of
    Master of Business Administration of Rani Durgawati Vishwavidyalaya,
    Jabalpur (M.P.).

    Director
    Dr. Anil Kumar Dhagat
    MBA
    GYAN GANGA COLLEGE OF TECHNOLOGY,
    JABALPUR (M.P.)

    DECLARATION

    I hereby declare that the project entitled STUDY ON EFFECT OF ISO


    9000 ON EMPLOYEES TRAINING AND DEVELOPMENT AT
    MADHYA PRADESH POORVA KSHETRA VIDYUT VITRAN
    COMPANY LTD. JABALPUR Which is being submitted in partial
    fulfillment of the requirement for the award of the degree of MBA of Rani
    Durgavati Vishwavidyalaya, Jabalpur (M.P.) is an authentic record and all the
    information furnished by me are true to my knowledge and information and
    facts furnished by me are based on my own findings and as per the information
    collected though primary / secondary research.

    The matter reported in this project is neither being used elsewhere not has
    been submitted earlier for the award of degree of Master of Business
    Administration.

    Submitted By
    Vineeta Khatri
    MBA III Semester
    ACKNOWLEDGEMENT

    It was a great privilege for me to performing project in such emerging topic


    Study on Effect of ISO 9000 on Employees training and development at Madhya
    Pradesh Poorva Kshetra Vidyut Vitran Company Ltd. Jabalpur.

    The completion of this report would have been dream without the help and co-
    operation of the respondent who gave me their precious time and attention to me for
    the collection of information needed for the report.

    I am immensely grateful and deeply indebted to Dr. Anil Kumar Dhagat


    H.O.D. of the Department of Business Administration of Gyan ganga College of
    Technology, Jabalpur for this moral support and encouragement throughout the
    project work.

    I express my heartful gratitude to my guide Dr. A.K.Tiwari Director Central


    Training Institute of M.P.P.K.V.V.C.L. Jabalpur for his inspiring guidance and
    constructive criticism.

    I would also like to thanks all the staff members of the CTI Jabalpur for their
    kind co-operation and facilities throughout this project.

    Vineeta Khatri
    INDEX

    Sr No CHAPTER/ TITLE PAGE NO.

    1. Preface 1

    2. Company profile 2

    3. What is ISO 9000 21

    4. Principle of ISO 9000 24

    5. Research Methodology 28

    6. Limitation of the research 31

    7. Objectives of the research 32

    8. Scope of the study 33

    9. Analysis and interpretation 34

    10. Findings of the study 48

    11. Suggestions 49

    12. Conclusion 50

    13. Questionnaire 51

    14. Annexure 53

    15. Bibliography 55

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