BUS TERMINALS-A Passenger Station and A Place For The Final Stopover or A
BUS TERMINALS-A Passenger Station and A Place For The Final Stopover or A
BUS TERMINALS-A Passenger Station and A Place For The Final Stopover or A
permanent station, office and yard of buses, which may also serve as loading
and unloading area for passengers.
BUS AND COACH STATIONS
Provision for buses and coaches plays an important role within vehicle facilities.
Town centres must be planned to accommodate stopping areas for buses and
adequate space for manoeuvring, with safe waiting and access for passengers
(see 26). Large bus depots still exist in cities but de- regulation has led to smaller
fleet numbers and greater variation in vehicle size (see 27).
Parking configurations
With the growth of long- distance coach travel, stations are required to operate
in a similar "manner to those for railways. At main stations a good standard of
accommodation should be provided, comprising information, reservations and
ticket offices, passenger waiting areashooms, left luggage, toilets, cafks and
kiosks, together with staff offices and rest rooms. Subject to individual company
arrangements, some provision may be required for buskoach maintenance, re-
fuelling and cleaning.
BUS TERMINALS
- Bus circulation in relation to ingress/egress points not the passengers boarding
line.
- Passengers concourse must be large enough to accommodate seasonal
peaks
- Quarters for driver and conductors.
- Bus service areas for repair/chek-up with for mechanics and other staff.
- Dispatchers booth.
- Ancilliaries
Bus Passenger Interface Elements
Both transit centers and park-and-ride lots include areas related to bus
operations and passenger service. These elements are addressed in this section.
Some transit centers, and all park and ride lots also include parking and access
components, which are addressed in section 5.3.
5.2.1. BUS CIRCULATION & PASSENGER LOADING AREAS
Bus Loading Area
The bus loading area is where transit vehicles dock and circulate and where
passengers board and alight. Design of the bus loading area must incorporate
both vehicle and passenger needs.
In most stations, the bus loading area integrates the bus bays with the platform
area to facilitate the loading and unloading of passengers near or adjacent to
the station building. Sizing of the bus bays will depend on the transit operation,
including independent or dependent vehicle arrival and departure
requirements of buses.
For small transit stations, the number of bus bays is relatively low, ranging
anywhere from 2 to 4 bays, with a fairly simple access and layout configuration.
For larger terminals, numerous bays and more sophisticated designs are applied.
For example, before BART was opened, the Transbay Bus Terminal in downtown
San Francisco had 37 berths serving 13,000 peak-hour passengers.
Figure 5-2 illustrates the different types of bus bay configurations integrated into
station design. Four types of bus loading configurations are typically applied:
Bus Loading Area (Berth) Designs
Linear (curb-side): these bays can operate in series and have capacity
characteristics similar to on-street bus stops.
Angle: This loading type is limited to one bus per bay, and requires buses to
back out. This is often used for inter-city coach terminals, with long dwell times,
single-door entry, and luggage loading requirements.
Drive Through: Drive- through angle bays do not require buses to back out of
the bay and may accommodate multiple vehicles.
Design Issues
The most common designs used for bus loading areas are linear platforms or
sawtooth platforms. Either platform type may be configured in a loop, to save
space and allow buses to leave the transit station in any direction. A flexible
platform design may be considered - one that allows a transit agency to modify
the bus edge between sawtooth and straight edge, depending on operational
circumstances and site constraints. This can be achieved by casting the bay
teeth as movable paving segments on top of a crushed rock base, so that the
transit platform can be reconfigured at little cost and time to meet the
changing needs.
A desirable inside bus turning radius of 12 m (40) and an 18m (60) outside
radius shall be used where space is available. Most buses can depart from a
stopped position by turning front wheels up to 40 degrees, however the transit
vehicles to be used will need to be taken into consideration.
Passengers who are waiting to board buses at the facility will need to be
accommodated within a queuing area. This area needs to be sufficiently large
so that passengers can queue comfortably. Ten square feet per passenger is
recommended. The waiting area should be inviting, safe, and easily
maintained. The passenger areas should provide for wind and rain shelter as
required by the climate and specific site location. A minimum of ten feet clear
distance between the doors of a coach and any obstruction is required to
assure ADA lift operation and general queuing of passengers. Figure 5-4 shows
the basic cross sectional dimensions at a bus stop while Figure 5-5 shows a
facility with enhanced weather protection.
Cross-sectional design for bus related streets and on-site access roadways is
important should aim to reduce the hazard of water pounding and minimize
discomfort and inconvenience to passengers. Adequate consideration of
pavement design is required to minimize the long-term maintenance cost to the
implementing transit authority and to minimize pavement surface degradation.
Pavement designs for bus facilities should account for the axial loads typically
carried by transit vehicles. At locations where transit vehicles are expected to
stop and load passengers, a bus loading pad should be provided to
accommodate the additional stresses exerted by the dynamic axial loads
caused by stopping and starting.
Para-Transit Loading Area
Para-transit service may be provided specifically for disabled users, but may also
be provided for elderly passengers or others who require additional time or
door-to-door service. Para-Transit vehicles are typically smaller than standard
transit vehicles, therefore the design of the para-transit loading area should be
completed in conjunction with service plans for para-transit service. The para-
transit loading area is where passengers of paratransit service board and alight
transit vehicles.
Design Issues
Passenger Waiting
Passenger Amenities
Short-Term Parking (Kiss and Ride)
Passenger Waiting
The general waiting area for people waiting to board the transit vehicle
An amenity core in which customer services and amenities are
concentrated
Pedestrian paths and entrances that connect spaces within the facility
and with surrounding areas.
Sizing
Passenger Amenities
The sizing of this centrally located area depends on the number of amenities to
be offered, which depends on the peak number of patrons present at the
facility. The following general guidelines exist, but each facilitys specific
operational characteristics should be taken into consideration when considering
the inclusion of the following amenities.
Food and Beverage Vending Machines: One machine per fifty people
present or a minimum two per facility.
Newspaper Vending Machines: One eight-unit array and new vending
tie- down area of 10 square meters per 50 people, or a minimum of one
per facility. At on-street or freeway bus stops one array should be
provided.
Kiosks/Information Display: One location per 100 people present
Convenience Shop: One per 200 people present
Public telephones: One phone per 50 people present or a minimum of
two per facility. Although the use of cell-phones has certainly reduced
the need for public telephones, at least 1 public telephone in the
passenger waiting area is recommended for passenger safety.
Patron phones: One phone per 50 people present or a minimum of two
per facility
Operational support areas are operator rooms and facilities needed for staff
and the operation and maintenance of bus transfer facilities. These may
include:
The layover area provides parking for transit vehicles during breaks, driver
changes, or time required to meet schedule needs. The following design issues
may warrant consideration, depending on individual facility characteristics and
needs:
Design Issues
The size of the layover parking area. Generally, this is based on the maximum
number of buses laying over concurrently. At transit centers, it is generally
recommended that layover parking be located near operator comfort stations,
staff facilities, and vehicle operating areas.
The design of the layover parking area should reflect the type of vehicles
expected to operate at the facility, with the understanding that the types of
vehicles laying over may vary depending on system changes and growth. Sizing
of the layover area will depend on the transit operation scheduling, which may
include independent or dependent vehicle arrival and departure. Generally,
layover areas should be designed to accommodate two articulated buses with
adequate pull-in and pull-out dimensions.
At transit centers and park-and-rides, location of the bus layover area should be
on the inbound roadway to the passenger loading area. This configuration
allows drivers to drop-off passengers, circulate to the layover area, and then
pick-up passengers on their way out of the layover area.
Sizing
The size of individual bus layover areas is a function of vehicle size, which ranges
from 8.5m (28) vehicles to 18m (60) articulated coaches and the number of
vehicles expected to use the facility at one time. Generally, it is expected that
multiple buses will use the layover simultaneously and would depart the facility
on a somewhat independent basis. Meaning, space for departing buses to pull
out and pass forward buses, would need to be included in the design. Specific
arrival and departure schedules, the number of expected vehicles laying over,
and vehicle sizes need to be determined prior to detailed design of each
facility.
Geometry
Bus lanes in the layover area should be 3.6 meters (12 feet) in width and allow 40
to 18m (60) of straight curbline for each bus. A desirable pull-in length of 60
feet and a pull-out length of 40 feet should be accommodated where space is
available. However, pull-out dimensions may be reduced if buses are merging
back into a bus- only lane. Actual lengths should be determined by the
operating transit agency on a site by site basis.
A desirable inside bus turning radius of 12m (40) and a 18m (60) outside radius
shall be used where space is available. Buses can depart from a stopped
position by turning front wheels up to 40 degrees. Refer to Figures 2-9 through 2-
12 for turning requirements for different bus types and lengths. Where space
limitations do not allow desirable radius, a smaller radius is possible and will be
considered on a site- by-site basis.
Layover Space
Typical layover spacing is similar to the dimensions required for linear bus loading
zones, shown in Figure 5-8, and requires:
Transit facilities often include such amenities as non-public restrooms and break
rooms for use by operators and transit staff. In most locations operators will take
breaks on their coaches. In some major facilities a fully-equipped operator
break room is required that includes table, chairs, lockers, sink, cooking
appliances, refrigerator, coat rack, vending machines, and an information
panel. Operator break rooms should be locked to allow operators a non-public
place to rest.
Design Issues
The size of the staff restroom will depend upon the number of buses laying over
and/or stopping at the facility at a time. Operators should not be delayed
having to wait to use the restroom. Costs are expected to be high if comfort
stations need expansion. Therefore, sizing the comfort station large to begin
with would reduce the likelihood of a costly expansion.
Where unisex restrooms are required they should be equipped with one toilet,
one sink and one urinal. Often two unisex restrooms are provided at transit
facilities where restroom use is limited to one person and demand suggests a
second restroom. This is done so that two drivers can use restrooms at the same
time regardless of gender. Where the transit facility includes a layover, restrooms
should be provided adjacent to the layover location.
The size of break rooms will depend upon the maximum number of operators
expected to use the room at one time and the number of lockers required.
Because the break room is likely to be built as a permanent structure it will be
difficult and costly to expand. Therefore, building break rooms that serve larger
staffs will likely be required at the facility. The designer will provide layouts
identifying fixture, finishes and furniture consistent with the number of staff
estimated to simultaneously use the facility and require lockers.
Supervisors Office / Security Office
A supervisors office provides space for site and/or road supervisors and security
personnel to perform paperwork and observe the facility. It is likely to be
required only at larger transit facilities. Supervisors offices can be fairly simple,
equipped with a table and chair. Some storage area for files and supplies
should also be included. The supervisors office should have adequate windows
that allow expansive views of bus operations and public areas. Security offices
have many functions. First, it gives the security officer a place to rest during their
shift without having to leave the facility. Second, the office gives a secure
feeling to the facility. Third, security offices are the place where security
equipment, such as CCTV viewers and intercoms, can be located.
Design Issues
Sizing
The initial size of the office will be based upon the number of supervisors
and/or security personnel needed on site at one time. The number of
personnel on site is likely to remain fairly constant over time, however, if
more are need on site, expansion of the existing structure could be costly.
If a facility is expected to require additional personnel in the future, it is
recommended that the extra space be included in planned buildings.
The additional space could be used as storage until the space is need for
personnel.
Customer Service Office
Customer service representatives at a facility can answer questions to
help passengers reach their destination. Representatives can sell fare
media, hand out service information and provide a minimal amount of
security. Kiosks for interactive terminals such as real-time bus schedules
and pay-email/Internet machines should also be considered. A customer
service office is a small office, including adjoining window and queuing
areas, for customer service agents to serve patrons. It is likely to be
required only at a few larger transit facilities in the region.
Design Issues
Customer service booths should be provided at major transit transfer
facilities or destination locations with significant numbers of passengers
who need questions answered.
The number of booths should be determined by the number of modes
and the extent of services provided. The extent of service hours will
depend on service provided and staffing availability.
Customer service booths should be located within the Amenity Core, in
close proximity to locations where customers are likely to wait.
Sizing
The size of a transit center staff parking area will depend upon the ultimate
staffing needs of the transit center, the accessibility of the transit facility by
alternate modes, the availability of public park-and-ride lot parking, and the
possibility of parking within the bus layover area. Signage and Pavement
Markings
Public Address System
The public address system serves two purposes. First, service announcements
can be made to keep patrons informed. Second, messages can be broadcast
during an emergency to keep people calm and instruct them what to do to
remain safe. Security personnel can also use the public address system to deter
persons wishing to commit a crime. Employees, both on site and at a remote
location, should be able to make announcements over the public address
system.
Lighting should accomplish several things for a facility. First, lighting should
enable safe pedestrian travel at night and periods of low atmospheric light.
Second, criminals should not be able to lurk in the shadows. Third, patrons
should enjoy the visual appearance of the facility at night.
Lighting should be located throughout the facility to guide patrons safely during
all operating times and reduce the threat of criminal behavior.
Design Issues
Pedestrian pathways should generally allow for direct travel between the point
of entry into the park-and-ride lot and the transit loading area. In most cases,
this can be achieved by orienting the parking stalls perpendicular to the transit
boarding area. This allows pedestrians to use the aisles between parking stalls to
walk directly to the boarding area. Alternatively, raised pedestrian pathways
between facing stall rows can be provided for direct access to the boarding
area. Parking stalls that radiate outward from the transit facility are even better;
however, this may prove difficult for parking patrons. For pedestrian paths
crossing vehicle routes, the pedestrian pathways should provide maximum
visibility. This can be done by either varying the pavement medium or by raising
the pedestrian path above the driving surface. In the latter approach, the
pedestrian path can be used as an enlarged traffic bump (or hump), raising the
pedestrian above the paved surface and providing a traffic calming device as
well.
Pedestrian access between the transit loading zone and the farthest reaches
(and specifically the outer street corners) of the park-and-ride lot should be
examined. At these corners, pedestrian crosswalks are often provided for
crossing adjacent streets, and patrons accessing the park-and-ride facility from
these points will tend to walk directly from the corner to the transit facility,
especially if their bus has just arrived. Every effort should be made to
accommodate these movements. Elimination of barriers (such as landscaping)
will minimize costly plant replacement due to pedestrians trampling shrubbery
and will also increase pedestrian safety.
The intermodal transfer facility or boarding area also requires special attention
within the park-and-ride facility. Curb spaces immediately adjacent to transit
loading areas should be free of all barriers. Bus stop signs and street furniture, as
well as other passenger amenities, should not interfere with transit loading,
patron queuing, or pedestrian access.
TRANSPORTATION
BUS TERMINAL
Access
Access for automobile traffic should be separate from the transit entrance to
reduce conflicts between the two modes. If a common access point must
be used, a transit- only boarding area for transit patrons should still be
provided, with automobile traffic directed to the lot via a separate internal
lot entrance.