Don Honorio Ventura Technological State University I

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Don Honorio Ventura Technological State University i

Abstract

The system is a customization website with ordering system for the well-known
cake shop Sweet Thumbs Cakes and Cupcakes. The cake shop offers great looking cakes
with delicious taste. However, the proponents figured out that the customization and the
transaction still has potential for improvements that may result for better customers
service.

That is why the proponents came up with the idea of developing an effective,
efficient, accurate, fast, and reliable customization with ordering system. The system
aims to expand customer's choices of design, to provide customization tool for customers
and visual representation of cake designs, and to provide efficient, reliable, and effective
transaction method such as money transfers.

In the methodology of research, the proponents made use of descriptive research


where the researchers gathered necessary data from survey questionnaires which were
analyzed and interpreted. The respondents for the conducted surveys were the customers
of Sweet Thumbs Cakes and Cupcakes. The proponents surveyed one hundred customers
in the locale and twenty customers online. The proponents drew eighty responses from
the 100 surveys in the locale then added the twenty online responses to complete the one
hundred responses. The one hundred responses then were analyzed, interpreted, and
made use as primary source of data. In the development of the system, the proponents
developed a plan on how to start our data gathering for the information that is needed for
the development of the system. After the data gathering, the proponents analyzed the
gathered data and designed the features for the system that can solve the problems of
their existing. After the designing the features, the proponents then started the
development of the modules of the system.

The programming language used in system are HTML and PHP (Hypertext
Preprocessor). Also, the proponents made used JavaScript to manipulate graphics and
designs for the cake customization, CSS and bootstrap for the layout and design of the
website, and sql as the database management server with the use of Xampp.
Don Honorio Ventura Technological State University ii

ACKNOWLEDGEMENT

First of all, we want to thank God for his guidance and mercy for in conducting the
research. He gave us strength and courage to all the struggles and trials that we have
encountered.

We want to thank our families for their unconditional love and support for
providing us our needs that gave us motivation to pursue and finish the study.

We also would like to give our deepest gratitude to our technical adviser Mr. Philip
Doctor and our academic adviser and also our grammarian Ms. Veata Monina Santos.
They guide and helped us in the study. Even sometimes we are giving them
disappointments, at the end of the day, they will still help us because we know that they
also would like us to succeed in this research.

We also thanks Mr. Arnold and Mrs. Joyce Dela Pena for their cooperation and
allowing us to make their cake shop; Sweet Thumbs Cakes and Cupcakes, as our locale
for the study.

We also give our deepest gratitude to Ms. Nadine Muriel Alibutod, Mr. Joel
Quiambao, and Mr. Angelito Quito for sharing us their expertise that helped us in the
development of this system and also for their advices and encouragement to succeed this
study.

We also thanks our thesis supervisor Maam Juliet Umali, for her encouragement
and advises for us to comply our requirements even though we are almost giving up.

We would also like to thank our friends and classmates for providing our needs
that they have like the helping hands to lighten our burdens in our problems.
Don Honorio Ventura Technological State University iii

TABLE OF CONTENTS

CONTENTS

TITLE PAGE . i
APPROVAL SHEET . ii
ACKNOWLEDGEMENT . iii
ABSTRACT . iv
TABLE OF CONTENTS . v
LIST OF TABLES . vi
LIST OF FIGURES . vii
Chapter Page
1. THE PROBLEM AND REVIEW OF RELATED
LITERATURE............. 1
Introduction . 1-2
1.2 Background of the Study ..... 2-3
1.3 Review of Related Literature 3
1.3.1 Foreign Literature 4-5
1.3.2 Local Literature 5-6
1.4 Conceptual Framework . 7
1.5 Statement of the Problem . 8
1.5.1 General Problem. 8
1.5.2Specific Problems .. 8
1.6 Objectives of the Study .... 8
1.6.1 General Objective .... 8
1.6.2 Specific Objectives .. 9
1.7 Assumptions . 9
1.8 Significance of the Study . 9
1.8.1 Economic Significance 10
1.8.2 Educational Significance . 10
1.8.3 Technological Significance .. 10
1.8.4 Social Significance ... 10
1.9 Scope and Delimitations .. 10-11
1.10 Operational Definition of Terms.. 12-13
Don Honorio Ventura Technological State University iv

2. METHODOLOGY .. 14
2.1 Type of Research . 14
2.2 Respondents of the Study . 14
2.3 Sampling Technique and Procedures.... 14
2.4 Research Instruments ... 15
2.4.1 Interview . 15
2.4.2 Questionnaires.. 15
2.4.3 Observation.. 15-16
2.4.4 Library Research.. 16
2.4.5 Internet Research. 16
2.5 Administration of the Instrument.... 17
2.6 Analytical of Data .. 17
2.7 Methods Used in Developing the System... 17
2.7.1 Planning Phase ... 17-18
2.7.2 Analysis Phase... 18
2.7.3 Design Phase .. 18
2.7.4 Implementation Phase ... 18
2.7.5 Operation and Support Phase .... 18-19
2.8 Methods Used for System Evaluation . 19
2.8.1 Economic Feasibility .. 19
2.8.2 Operational Feasibility. 19
2.8.3 Technical Feasibility ... 19-20
2.9 Statistical Treatment of Data ... 20-22
3. RESULT AND DISCUSSION ..... 23
3.1 Analysis and Interpretation of Data . 23-32
3.2 Design of the Proposed System . 32
3.2.1 Entity-Relationship Diagram (ERD) . 32
3.2.1.1 Initial ERD of the Proposed System ... 33
3.2.1.2 Final ERD of the Proposed System . 34
3.2.2 Data Flow Diagram (DFD) ... 35-36
3.2.2.1 Data Flow Diagram of the Existing System. 37
3.2.2.2 Data Flow Diagram of the Proposed System .. 38
3.3 Hardware and Software Specification. 39-40
Don Honorio Ventura Technological State University v

3.4 System Architecture 41


3.5 Prototype Process 42-51
3.6 Cost and Benefit Analysis 52-54
4. SUMMARY, CONCLUSIONS AND RECOMEMENDATIONS.. 55
4.1 Summary . 55
4.2 Conclusion........... 56-57
43 Recommendations........ 57

REFERENCES
APPENDICES
CURRICULUM VITAE

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