Journal Vol 6 Special Issue - 2 Sept 2016-2

1 Journal of Regional Socio-Economic Issues, Vol.
6, Special Issue 2, September 2016

Journal of Regional Socio-Economic Issues, Vol. 6, Special Issue 2, September 2016 2
JOURNAL OF REGIONAL SOCIO-

ECONOMIC ISSUES (JRSEI)
SPECIAL ISSUE
Journal of Regional & Socio-Economic Issues (Print) ISSN 2049-1395
Journal of Regional & Socio-Economic Issues (Online) ISSN 2049-1409
Indexed by Copernicus Index, DOAJ (Director of Open Access Journal), EBSCO, Cabells Index
The journal is catalogued in the following catalogues: ROAD: Directory of Open Access Scholarly
Resources, OCLC WorldCat, EconBiz - ECONIS, CITEFACTOR, OpenAccess
3 Journal of Regional Socio-Economic Issues, Vol. 6, Special Issue 2, September 2016
JOURNAL OF REGIONAL
SOCIO-ECONOMIC ISSUES (JRSEI)
ISSN No. 2049-1409
Aims of the Journal: Journal of Regional Socio-Economic Issues (JRSEI) is an international
multidisciplinary refereed journal the purpose of which is to present papers manuscripts linked
to all aspects of regional socio-economic and business and related issues. The views expressed
in this journal are the personal views of the authors and do not necessarily reflect the views of
JRSEI journal. The journal invites contributions from both academic and industry scholars.
Electronic submissions are highly encouraged (mail to: [email protected]).
Indexed by Copernicus Index, DOAJ (Director of Open Access Journal), EBSCO, Cabells Index
International Institute of Organized Research (I2OR) database
The journal is catalogued in the following catalogues: ROAD: Directory of Open Access Scholarly
Resources, OCLC WorldCat, EconBiz - ECONIS, CITEFACTOR, OpenAccess
Guest-Editor
Assistant Professor Dr. Efstratios Papanis, Department of Sociology, University of the
Aegean, [email protected]
Chief-Editor
Prof. Dr. George M. Korres: Professor University of the Aegean, School of Social
Sciences, Department of Geography, [email protected]
Editorial Board (alphabetical order)
Assoc. Prof. Dr. Zacharoula S. Andreopoulou, Aristotle University of
Thessaloniki, Faculty of Forestry and Natural Environment, School of
Agriculture, Forestry & Natural Environment, [email protected]
Dr. Stilianos Alexiadis, Ministry of Reconstruction of Production, Environment
& Energy Department of Strategic Planning, Rural Development, Evaluation &
& Statistics, [email protected]; [email protected]
Assoc. Prof. Dr. Maria Athina Artavani, Department of Military Science,
Hellenic Military Academy, Greece, [email protected]
Prof. Dr. Elias G. Carayannis: School of Business, George Washington University,
USA, [email protected]; [email protected]
Prof. Dr. Christos Frangos, Technological Institute of Athens, [email protected]
Prof. Dr. Andreas Demetriou, Department of Military Science, Hellenic Military
Academy, Greece, [email protected]
Ass. Professor Dr Vicky Delitheou, Department of Economics and Regional
Development, Panteion University of Social and Political Sciences of Athens,
Email: [email protected]
Prof. Dr. Hanna Dudek: Warsaw University of Life Sciences, [email protected]
Prof. Dr. George Gkantzias: Hellenic Open University, [email protected]
Prof. Dr. George Halkos, Department of Economics, University of Thessaly,
[email protected]
Prof. Dr. Richard Harris: Durham University, [email protected]
Ass. Prof. Dr. Olga-Ioanna Kalantzi, Department of Environment, University
of the Aegean, Email: [email protected]
Assoc. Prof. Dr. Stephanos Karagiannis, Panteion University, [email protected]
Ass. Prof. Dr. Marina-Selini Katsaiti, Department of Economics & Finance, College of
Business & Economics, United Arab Emirates University, UAE,
[email protected]
Prof. Dr. Christos Kitsos, Technological Institute of Athens, [email protected]

Dr. Aikaterini Kokkinou, Department of Military Science, Hellenic Military Academy,
Greece, [email protected]
Prof. Dr. Elias A. Kourliouros, Department of Economics, University of Patras,
[email protected]; [email protected]
Ass. Prof. Dr. Christos Ladias, Panteion University, Greece [email protected]
Prof. Dr. Dimitrios Lagos, Department of Business Administration, University of the
Assoc. Prof. Dr. Charalambos Louca: Head of Business Department, Director of
Research Department, [email protected]
Assoc. Prof. Dr. Evangelos Manolas, Department of Forestry & Management of
the Environment & Natural Resources, School of Agricultural & Forestry
Sciences, Democritus University of Thrace. E-mail: [email protected]
Prof. Dr. Emmanuel Marmaras: Technical University of Crete,
[email protected]; [email protected]
Prof. Dr. Ioannis Th. Mazis, National and Kapodistrian University of Athens,
Faculty of Turkish Studies and Modern Asian Studies,
School of Economics and Political Sciences, [email protected];
[email protected];
Prof. Dr. Maria Michailidis: Dean, Department of Management & MIS, University of
Nicosia, [email protected]
Prof. Dr. Photis Nanopoulos, Former Director of Eurostat, [email protected]
Prof. Dr. Nikitas Nikitakos, Department of Shipping Trade and Transport, University of
the Aegean, Email: [email protected]
Dr. Pablo Ruiz-Npoles, Faculty of Economics, Universidad Nacional
Autonoma de Mexico, [email protected]
Assistant Professor Dr. Efstratios Papanis, Department of Sociology, University of the
Assoc. Prof. Gerasimos Pavlogeorgatos (PhD), Department of Cultural Technology and
Communication, University of the Aegean, [email protected]
Prof. Dr. George Polychronopoulos, Technological Institute of Athens,
[email protected]
Prof. Dr. Kiran Prasad, Professor Sri Padmavati Mahila University
[email protected]; [email protected];
Dr. Efthymia Sarantakou, Architect Engineer, adjunct lecturer at the Hellenic
Open University and at the Technological Educational Institute of Athens,
[email protected]
Associate Professor Dr. Anastasia Stratigea, National Technical University of Athens,
School of Rural and Surveying Engineering, Department of Geography and Regional
Planning, [email protected]
Prof. Paris Tsartas, Harokopio University, Athens, Greece, [email protected]
Prof. Dr. George O. Tsobanoglou, University of the Aegean, Department of Sociology,
[email protected]
Assoc. Professor Dr. George Tsourvakas, School of Economic and Political Studies,
Department of Journalism and Mass Communications, Aristotle University of
Thessaloniki, Email: [email protected]
Prof. Dr. George Zestos, Christopher Newport University, [email protected]
Table of Contents
Editorial Board 3
Table of Contents 5
Editorial Note 8
Paper 1: Emotional Intelligence, Consulting & Education (by Barouma 10
Christina and Kougioumtzis Georgios)
Paper 2: Intercultural Counseling in Theory and in Practice (by Leze 20
Evaggelia)
Paper 3: Differentiated Teaching / Instruction & Counseling (by Kambitis 32
Ioannis, Halioulia Eleni and Kougioumtzis Georgios)
Paper 4: Mentoring and coaching: Selective affinity of concepts and 46
educational applications (by Kougioumtzis Georgios)
Paper 5: Person-centered Counselor Training: Experiential activities as a 54
means of developing skills (by Constantinides Manos and Kougioumtzis
Georgios)
Paper 6: Educational Leadership and Counseling: Common Places (by 66
Louka Dimitra, Lampros Giannikopoulos and Kougioumtzis Georgios)
Paper 7: Counseling and Psychological Support to Teachers (by Basoukou 76
Eleni and Kougioumtzis Georgios)
Paper 8: Dyscalculia and Advisory Educational Intervention (by Kakia 92
Dimitra and Kougioumtzis Georgios)
Paper 9: Mentoring Guidance and Education (by Louka Dimitra, Petsiou 106
Charikleia, Papagiannaki Niki, Tzanopoulou Kyriaki and Kougioumtzis
Georgios)
Paper 10: Applied Philosophical Counseling and Education (by Papapetrou 116
Vassiliki and Kougioumtzis Georgios)
Paper 11: The Teachers Role as a Counselor (by Louka Dimitra and 128
Kougioumtzis Georgios)
Paper 12: The emotional intelligence in adult education (by Elissavet 138
Gkinala)
Paper 13: Counselling for Loss-Mourning to Children (by Danou Georgia, 152
Roumelioti Georgia and Kougioumtzis Georgios)
Paper 14: E-counseling in Greece today (by Ouzounoglou Chara, Rakatzi 162
Lina, Serleti Maria and Kougioumtzis Georgios)
Paper 15: Psychoeducational Counselling for Anger Management and 174
Conflict Resolution (by Afroditi Mallouchou and Christina Moutsopoulou)
Paper 16: Inmates Career Counseling (by Patrikakou Anna and 188
Paper 17: Art, Emotional Intelligence & Counseling: Detection of the effect 206
of making art and its applications in Career Counseling (by Patrikakou Anna
and Kougioumtzis Georgios)
Paper 18: The Internet as a dominant but potentially dangerous tool for 220
social development: Internet safety tips for parents and students (by
Chrysssanthi Palazi, V. Efopoulos and St. Chytiroglou)
Paper 19: Existential Counseling and Education (by Verykiou Joanna and 232
Paper 20: Counseling and Career Choice (by Poga Nertila-Marianthi, 242
Panagiotou Marilena and Kougioumtzis Georgios)

Paper 21: ADHD and Teachers Counseling (by Vlachakis Ilias and 254
Paper 22: Counselling and Transition from Primary Schools to Model or 266
Experimental Junior High Schools (by Zikos Nikos and Xenaki Antonia)
Paper 23: Counseling for the Management of Mourning (by Vlachakis Ilias, 280
Kaplani Maria, Micheli Georgia, Petsa Vasiliki and Kougioumtzis Georgios)
Paper 24: Self- Esteem and Work (by Peroulaki Eleftheria) 290
Paper 25: I love her. Why do I feel like a monster? Lesbians experience in 300
Greek Educational System (by Zacharenia Karathanasi)
Book Review 314
Call for Papers 316
Instructions to Authors 317
Editorial Note
This special issue, JRSEI, Volume 6, September 2016 provides a range of approaches towards
counseling and coaching supported by scientific evidence and applied research, combined
with counseling and coaching practices, maintaining an integrative approach by recognizing
that the disciplines of counseling and psychology lay the necessary foundation for both
personal and social development, promoting an in depth understanding of these topics,
promoting, motivating, and supporting health, wellbeing, and positive behavior change,
especially highly valued, particularly within the current economic crisis, in which human
resources management is rather essential.
This issue aims to enable readers to develop an understanding of current best-practice and
evidence-based approaches in coaching and counseling, in motivating and supporting
behavior change, wellbeing and personal growth, as well as advanced interpersonal
communication skills, and conflict resolution strategies.
This special issue, JRSEI, Volume 6, September 2016 is based on selected papers regarding
socio-economic issues and perspectives of a wide range on modern topics, such as:
Emotional Intelligence, Consulting & Education, Intercultural Counselling in Theory and in
Practice, Mentoring and coaching, Educational Leadership and Counselling, Mentoring
Guidance and Education, The emotional intelligence in adult education, E-counselling, Anger
Management and Conflict Resolution, and Career Counselling. More specifically, this special
issue JRSEI, Volume 6, September 2016 includes the following reviewed papers:
Emotional Intelligence, Consulting & Education (by Barouma Christina and Kougioumtzis
Georgios)
Intercultural Counseling in Theory and in Practice (by Leze Evaggelia)
Differentiated Teaching / Instruction & Counseling (by Kambitis Ioannis, Halioulia Eleni
and Kougioumtzis Georgios)
Mentoring and coaching: Selective affinity of concepts and educational applications (by
Person-centered Counselor Training: Experiential activities as a means of developing skills
(by Constantinides Manos and Kougioumtzis Georgios)
Educational Leadership and Counseling: Common Places (by Louka Dimitra, Lampros
Giannikopoulos and Kougioumtzis Georgios)
Counseling and Psychological Support to Teachers (by Basoukou Eleni and Kougioumtzis
Georgios)
Dyscalculia and Advisory Educational Intervention (by Kakia Dimitra and Kougioumtzis
Georgios)
Mentoring Guidance and Education (by Louka Dimitra, Petsiou Charikleia, Papagiannaki
Niki, Tzanopoulou Kyriaki and Kougioumtzis Georgios)
Applied Philosophical Counseling and Education (by Papapetrou Vassiliki and
The Teachers Role as a Counselor (by Louka Dimitra and Kougioumtzis Georgios)
The emotional intelligence in adult education (by Elissavet Gkinala)
Counselling for Loss-Mourning to Children (by Danou Georgia, Roumelioti Georgia and
E-counseling in Greece today (by Ouzounoglou Chara, Rakatzi Lina, Serleti Maria and
Psychoeducational Counselling for Anger Management and Conflict Resolution (by
Afroditi Mallouchou and Christina Moutsopoulou)
Inmates Career Counseling (by Patrikakou Anna and Kougioumtzis Georgios)
Art, Emotional Intelligence & Counseling: Detection of the effect of making art and its
applications in Career Counseling (by Patrikakou Anna and Kougioumtzis Georgios)
The Internet as a dominant but potentially dangerous tool for social development: Internet
safety tips for parents and students (by Chrysssanthi Palazi, V. Efopoulos and St.
Chytiroglou)
Existential Counseling and Education (by Verykiou Joanna and Kougioumtzis Georgios)
Counseling and Career Choice (by Poga Nertila-Marianthi, Panagiotou Marilena and
ADHD and Teachers Counseling (by Vlachakis Ilias and Kougioumtzis Georgios)
Counselling and Transition from Primary Schools to Model or Experimental Junior High
Schools (by Zikos Nikos and Xenaki Antonia)
Counseling for the Management of Mourning (by Vlachakis Ilias, Kaplani Maria, Micheli
Georgia, Petsa Vasiliki and Kougioumtzis Georgios)
Self- Esteem and Work (by Peroulaki Eleftheria)
I love her. Why do I feel like a monster? Lesbians experience in Greek Educational
System (by Zacharenia Karathanasi)
The authors of this special issue hereby declare that all papers included in this special
issue are the result of their own actual work and originally authored by them, except explicitly
stated otherwise in the text. Authors declare to be aware of and understand the journals
policy on plagiarism and except where states otherwise by reference or acknowledgment, the
papers presented are entirely their own and any due references used are being clearly
indicated and have been provided on all supporting literatures and resources.
Furthermore, I would like to express my deep thanks to the advisory committee,

namely, Dr. Agni Vicky, Dr. Aikaterini Kokkinou, Dr. Kougioumtzis Georgios and Ms.
Helen Prassa for their helpful comments and for continuing support regarding the publication
of this volume.
The views expressed in this journal are the personal views of the authors, remain
under their sole responsibility, and do not necessarily reflect the views of JRSEI journal.
The Editor,
Assistant Professor Dr. Efstratios Papanis

Department of Sociology, University of the Aegean
Advisory Committee
Dr. Agni Vicky
Dr. Aikaterini Kokkinou
Dr. Kougioumtzis Georgios
Ms. Helen Prassa, MA
Emotional Intelligence, Consulting & Education
Abstract:
In this paper, an attempt is made to highlight the importance of Emotional Intelligence in
schools for both pupils and for teachers. In this context, the term is determined conceptually
and reference is made to the types of intelligence, according to the theory of multiple
intelligences. In addition, this paper shows the relevancy of emotional intelligence in the
teaching context and highlights the importance of the role of teachers in enhancing the
emotional intelligence of students. Finally, potential causes of conflict within schools are
presented and the importance of developing psycho-emotional basic skills such as empathy is
also highlighted.
Keywords: Emotional intelligence, multiple intelligence, school environment, social

development programs, emotional development programs, school conflicts
Barouma Christina1 and Kougioumtzis Georgios2
1
Barouma Christina, Health and Welfare Management, Specialization Program in Counseling & Guidance,
2
Kougioumtzis Georgios A., Ph.D., M.Ed., Scientific Associate at NKUA & ASPAITE (Specialization Program
in Counseling & Guidance), Email: [email protected];
1. Introduction
In recent years, emotional intelligence and the necessity of its development by both the
students and the teachers have become a matter of frequent discussion. The existing education
system is knowledge-based and mainly enhances the linguistic and logical-mathematical skills
of the students. As a result, any special inclinations that students may have cannot be
expressed.
Goleman (2011) characteristically indicates that emotional intelligence is a more
important factor for success in a person's life than cognitive intelligence. Given this
conclusion, the objective of this paper is to present the concept of emotional intelligence and
the proposal for inclusion of particular personal development programs in the weekly
curriculum. Additionally, it attempts to show the diversity of human-driven theory of multiple
intelligences, as well as to demonstrate the usefulness of the development of emotional
competence both by students and teachers, within the framework of the school community.
Moreover, it is clear that the teacher who has emotional competence can highlight the
students' individual inclinations and deeply understand their feelings and desires. Also, he has
the ability to handle and resolve potential conflicts that may arise within and outside school.
School, in this way, can function as a motivational framework that will promote a positive
atmosphere and generate positive benefits both for students and for teachers. School will
function as a community of mutual cooperation and shared care.
2. Emotional Intelligence
2.1. Investigation of the concept
Emotional intelligence is defined as the subset of social intelligence that refers to the ability
to detect ones own feelings and emotions as well as those of others, to distinguish them and
to use this information to guide their own thinking and actions (Mayer & Salovey, 1990:
189). In other words, the ability to express, perceive and regulate emotion. The concept first
appeared as social intelligence by the American psychologist Edward Thorndike in 1920, who
defined it as the ability a person has to understand and interact with the social environment.
The term emotional intelligence means to declare the direct interaction between cognition and
emotion.
2.2. The theory of multiple intelligences of Gardner

According to Howard Gardner (1983; 1993; 1999), intelligence is divided into eight types,
which are different in each person. There is interaction between nature (biological forces and
hereditary predispositions) and nurture (environmental powers and life experience). With the
approach of Gardner (1983: 62-69; 1999), the individual forms of intelligence that a man
possesses are:
Musical - rhythmic: the ability of composing, performing and enjoying music.
Spatial: the ability of observation and dexterity in handling objects.
Linguistic: the ability to use language in spoken and written form.
Logical-mathematical: the ability to handle symbols, objects and complex projects and
relationships.
Kinesthetic: the ability to skillfully use motor skills (dancers, athletes).
Interpersonal: the ability of someone to understand the mood and motivation of other
people's behavior.
Intrapersonal: the ability to interpret the deeper feelings and desires of our own self.
Naturalistic: the ability to recognize, be sensitized and connect with the natural
surroundings.
In addition, emotional intelligence involves intuition, creativity, adaptability, emotional

flexibility, stress control, integrity, authenticity, self-awareness, the feature of leadership
capability and the ability to solve conflicts (Goleman, 1995: 291). At this point, it is worth
noting that mental intelligence (IQ) and emotional intelligence (EQ) are two distinctly
different abilities of man. However, they are connected together, as one complements the
other. The quotient (IQ) refers to the cognitive aspect of a person and much of this
intelligence is endowed at birth, while the quotient (EQ) is associated with feelings, which
can be strengthened through learning at all ages (Goleman, 2011).
3. Application of the theory of multiple intelligences in the classroom

3.1 The application of Gardners theory
The adoption of Gardners theory of multiple intelligences by teachers may reshape teaching
routine regarding its quality. Since, according to this theory, it is estimated that all eight types
of intelligence are necessary for the smooth functioning and development of society, teachers
need to be aware of them and use them in teaching. Thus, the theory of multiple intelligences
suggests that teachers must recognize and teach a broader range of skills and talents. Of
course, this finding is in clear conflict with the traditional knowledge-based education system
which typically gives more emphasis on the development and use of linguistic and
mathematical intelligence. Another consequence of the acceptance of this theory is that
teachers need to structure the presentation of educational material in such a way that all
intelligence types may be served.
For example, when teaching the revolutionary war, the teacher can show his students
battle maps or have the students listen to revolutionary war song; he can also organize a role
playing game for the signing of the Lausanne Treaty or give students a novel to read, which
includes data on everyday life of this period. This type of presentation not only excites the
students, but also allows the teacher to approach the subject in many varied ways and from a
greater range of viewpoints. With the use of various types of intelligence and a reformed
teaching approach, more students can be activated (even those who usually are less active)
and a deeper understanding of the material can be launched.
In fact, it needs to be noted that, to some extent, everybody has all eight types of
intelligence. However, each student has developed different kinds of intelligence. This means
that each child has its own unique cognitive strengths and weaknesses. These sets of
intelligences can determine how easy (or difficult) it is for a student to learn information when
presented in a particular way-this is commonly referred to as a type of learning. Of course, we
can find many a type of learning in a classroom. Of course, it is extremely difficult for a
teacher to apply educational approaches and techniques that respond to all types of learning of
the students in each lesson. Still, he can educate his students on how to use their own more
developed types of intelligence to help themselves in understanding a topic (Lazear, 1992: 23-
26). For example, the teacher may suggest that a musically intelligent child create his own
song about what happened during the revolution.
3.2 Towards a more authentic assessment

Since the educational system has emphasized the importance of the development of
mathematical and linguistic intelligence, the success of students is often based only on the
measurable skills of these two types of intelligence. Supporters of Gardners theory of
multiple intelligences consider this unfair. Children who have high musical intelligence, for
example, might be left out from gifted children programs or be placed in special classes, just
because they do not have the right scores in language or mathematics.
It is, therefore, necessary for teachers to seek various ways of teaching in order to have
a clear picture of the strengths and weaknesses of their students. Since all children do not
learn the same way, they cannot be evaluated in a similar manner. Moreover, it is useful that
the teacher should make the "intelligence profile" of each student. Knowing how each student
learns enables the teacher to properly assess the child's progress (Lazear, 1992: 36). This
personalized practice assessment will enable the teacher to take more informed decisions
about what to teach and how to present it. Traditional test methods (: multiple choice tests,
short answer tests, essays) require students to show their knowledge in a predetermined
manner. Supporters of Gardners theory argue that the best approach for their assessment is to
allow students to explain the material in their own way, using their own type of intelligence.
Preferred methods of assessment will include students portfolios, independent projects,
magazines that the student makes and creative work. An excellent source for a deeper
discussion of these different assessment practices are those of Lazear (1992).
4. Emotional intelligence at school

4.1 Emotional intelligence and educational work
Teaching in schools requires knowledge, skills and emotional practices. Teachers are
confronted both with their own feelings and the feelings of others, such as students, parents,
colleagues and superiors throughout their careers. This makes the level of emotional
intelligence of teachers be a key factor for the quality of the work they perform.
A teacher with developed emotional intelligence creates a positive and motivational
classroom environment, and emphasizes the support and encouragement of relationships with
students (Jennings & Greenberg, 2009: 491-525).
4.2 Social and emotional development programs

That is the reason why special programs to help schools in promoting social and emotional
intelligence of teachers have been developed this last decade, but especially for children.
Indicatively, we present some of these programs in schools:
4.2.1 Well Being program

The program aims to strengthen self-esteem and confidence, responsibility and self-
motivation, communication skills and the general development of students personality, with
the aim to enable students to adopt positive attitudes and behaviors through active and
experiential learning (http : //www.moec.gov.cy/agogi_ygeias/pro_ev_zin_index.html).
4.2.2 Program Social and emotional education in School

In order for the teacher to be able to face challenges in school, this program aims to
strengthen the consultative dimension of his role, contributing in this way to the formation of
a more effective school. In addition, the program aims to raise awareness and psychosocial
support for students, as well as to help them develop basic skills, such as self-awareness,
communication, expression and management of emotions, and acceptance of diversity.
4.2.3 Program Daphne - Conflict management through Art

The objective of this program is both prevention and management of bullying incidents and
conflicts that arise in schools, because of ethnicity or gender. Also, it raises awareness of
young people and activates them in regard to social issues through experiential tasks with the
use of art.
In general, the results from the application of these programs in schools contribute to
the development of a positive atmosphere and generate positive benefits both for students and
for teachers who participate. In summary, students realize the various dimensions of
communication (nonverbal communication, ambiguous messages, and communication skills);
they become aware of more characteristics of their personality and improve their psychosocial
competence (social skills, management of stressful situations, emotional intelligence).
5. Emotional intelligence and conflicts at school

5.1 Empathy
An important component of emotional intelligence is empathy, a term used by C. Rogers
(1958; 1959; 1992) to describe the mental ability to understand and identify the emotions and
experiences of another person (Vrotsou & Kougioumtzis, 2015: 34). Both the student and the
teacher need to be able to understand the position of others and to accept the interlocutor with
appreciation.
As this skill is particularly advantageous, cultivating emotional intelligence plays a
very important role in strengthening relationships within the school community. However, the
number of teachers who long for personal development and receive appropriate training so as
to have high emotional competence and be able to handle difficult situations and provide
emotional support to students, is not high. Moreover, when the relationship between the
teacher and the pupil is not particularly good or can be characterized as negative, he cannot
teach effectively, and ends up conveying negative feelings to the student, making the whole
learning process difficult.
5.2 Teachers and parents
It is reasonable that potential confrontations between teachers and students may result in
causing conflicts between teachers and parents. However, one of the important roles of the
teacher is to highlight the importance of affection and sincere interpersonal relationship of his
students with their parents. Of course, a prerequisite in this case is that the teacher has first
managed to build these bonds with his students.
Accordingly, a teacher who has empathy can inform and discuss with the parent about
the childs performance without prejudice, in a sincere and responsible way. What is equally
important is proper management of the personality of each parent separately while informing
parents about their childs performance and behavior. The teacher needs to seek regular
meetings with parents to get to know them and build a relationship of trust with them. If a
teacher has met each parent separately, he will be able to inform him of any bad performance
of the student or deviant behavior, avoiding misunderstandings or even intense emotional
reactions on their behalf.
According to a published research conducted by the University of Patras entitled
Routine of the teacher of secondary school, we focus on some conclusions that might be a
cause of conflict among teachers or even among teachers and students and their parents within
the school unit. The survey results indicate that only a small percentage of teachers have
substantial contact with each other. Thus, without having anything to discuss, they consider
breaks tiring. All teachers seek to leave school quickly after the completion of their course,
without seeking to form relationships with their colleagues. This the reason they experience
feelings of inertia. Therefore, due to lack of communication they are likely to cause latent
conflicts among them and not to fulfill one of their most important tasks within the school
community which is the undertaking of common projects (Kosmopoulos, 2000: 5). The result
of these conflicts among teachers may even be an imperfect or tactless way of informing
parents and guardians about student performance.
An important part of successful teaching is that the teacher should obtain information
about the student from his parents on matters relating to their family matters or even any
health problems that might be troubling the students environment. By taking such
information, teachers are enabled to define a common course of action on how to handle each
student and his parent separately. Insufficient cooperation among faculty can cause conflicts
with parents or even with the school administration.
6. Conclusions
Sociological surveys have highlighted the importance and the positive role played by the
social community both within the school and outside it. The importance lies in the successful
formation of groups as well as in the building of character and the formation of all those
conditions that guarantee better social progress and the achievement of all appropriate social
skills.
Consequently, the children's relationships with significant others (family, peers,
teachers) have a decisive influence on the development of their personality and their social-
emotional development as well. Children learn to understand themselves, their feelings and
how to acquire quality interpersonal relationships through the experiences acquired by their
family members, teachers and other professionals involved in their care. Thus, the need for
developing a healthy and happy individual is clearly related with their emotional competence,
the acquisition of which requires an appropriate emotional education. Professionals working
with students can support the development of emotional intelligence of children, by
developing a positive atmosphere for communication and mutual trust with the students; they
encourage expression of emotions and the identification of their own emotions and those of
others. This is also achieved through the design and implementation of education programs.
Taking into account the above assumptions, school can prove effective if:
It promotes learning without pressure and discipline problems.
Teachers are aware of teaching skills for all types of students' intelligence.
Emphasis is given on basic skills training and students engage themselves in school
study for longer periods of time.
Clear educational objectives are provided, which facilitate the monitoring and
assessment of pupils' performance.
There are managers with leadership and management skills, who set goals, maintain
discipline, observe the educational process in the classroom and create incentives for learning.
7. References
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Interventional primary prevention programs: Design, implementation and evaluation of
the Program for the promotion of mental health and learning: Social and emotional
education in school. Child and Adolescent. Mental Health and Psychopathology, 8 (2),
155-175. [Document In Greek].
Gardner H. (1983). Frames of mind. New York: Basic Books.
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Intercultural Counseling in Theory and in Practice
Abstract:
The counseling process with people from different cultures is a complex process of
communication, encounter and cooperation. Training on topics of intercultural counseling
and theory is necessary nowadays because of mass immigration and the multicultural
environments of countries. For the implementation of intercultural counseling in practice, the
counselor is invited to look into issues of civilisation, culture, acculturation of immigrants,
multiculturalism and interculturalism. It is necessary to develop abilities, skills, effective
communication strategies, empathy and to redefine his own cultural identity in relation to the
different Other.
Keywords: intercultural counseling, intercultural theory, intercultural counselor, culture,

civilization-acculturation, counselors cultural identity, cultural empathy
Leze Evaggelia1
1
Leze Evaggelia G., Ph.D. of Psychology, Scientific Associate at ASPAITE (Specialization Program in
Counseling & Guidance). Email: [email protected]
1. Introduction
Due to a growing, massive and global phenomenon of migrating populations nowadays,
cross-border movement of professionals and skilled scientists, the inclusion of both foreign
and native students in immigrant and refugee host countries schools as well as rapid
technological developments and globalization of economy and information, the continuous
education and substantial training of adult workers is rendered necessary. Both teachers and
mental health and career counselors are invited to train in matters of Intercultural
Counseling and Intercultural Education in order to develop the necessary professional
skills and redefine their cultural identity in order to form a constructive consultative
relationship with people (adults and children) of different cultural backgrounds.
2. Basic Concepts of Intercultural Theory

2.1. Differentiation of the terms intercultural - multicultural
The term multiculturalism refers to the coexistence of different cultures and, in particular,
to the recognition of the existence of equality of cultures of different ethnic groups and the
right to self-develop the uniqueness that characterizes these groups (Shiraev & Levy, 2007).
While the term interculturalism is associated with the interaction, solidarity and
constructive cooperation between people of different ethnic-cultural origin and language
selection and constitutes a dynamic cultural osmosis of the diversity of individuals and groups
who seek to meet, communicate and relate socially. Thus, multiculturalism is a datum and
interculturalism is a desideratum. However, the second term is not automatically derived
from the first, but it presupposes it (Gundara, 1986; Mark, 1996; Kanakidou, & Papagianni,
1997; Gotovos, 2002).
2.2. Basic principles and guidelines of Intercultural Education

The basic principles of Intercultural Education are: 1) recognition of equality of cultures,
2) equality of educational capital, 3) equal opportunities in education and in life, 4) human
development in a cultural and multicultural context 5) empathy, 6) solidarity, 7) respect for
cultural diversity of the Other and 8) elimination of nationalist thinking and freedom from
stereotypes and prejudices. Also, the basic guidelines of Intercultural Education are related
to what it represents. Namely, it recommends: 1) Social Learning, 2) Political Education,
3) Antiracist Education and 4) Pedagogical Support (Damanakis, 1997; Georgogiannis,
1997; Pantazis, 2003).
2.3. Acculturation and psychological adjustment of immigrants in a host country

The concept of acculturation indicates the differentiated behaviour of immigrants in a
culturally different society from the country of origin. The choice of this behaviour refers to
learning specific ways of socialization and intercultural contact and depends on various
individual factors which existed before the transition to the new environment. Immigrants
experience acculturation stress as the most distinctive psychobiological reaction to stressful
situations, associated with the reorganisation of their personality, loss of symbolic elements of
their sociability and their acculturation (Berry, 1997). The psychological adjustment tactics
that the immigrant will select (i.e. assimilation or separation or marginalisation or
harmonization), will positively or negatively affect his social contact with the natives, his
feelings and the reconstruction of his individual and ethno cultural identity in the new
framework (Papastylianou, 2000; Savvides, Zisis & Rondos, 2006).
2.4. Culture-Civilisation
The concept of civilisation includes ethnicity, nationality, gender, age, economic-
professional- educational level, the natural and technical environment, religion, history,
social-cultural-political institutions, types of housing and architectural style, allocation of
labor, customs and traditions, myths, traditions, spiritual-artistic creations and scientific
achievements, language, everyday behaviour of ancestors and descendants and regulations of
interpersonal relations. There is also subjective culture in the sense of our subjective
assessments in accordance with the traditions of our own cultural context, which are usually
positive for one selfs image and negative regarding the conduct of foreigners (Triandis, 1978;
Georgas, 1990; Pedersen & Ivey, 1993; Paleologou & Evangelou, 2003).
The concept of culture is the sum of all individual and collective values, practices,
ideas and concepts, symbols and actions and in general a self-determination model, which is
transferred from generation to generation and suggests a sense of identity and community
among people with the same cultural characteristics (Ting-Toomey & Oetzel, 2001).
According to Peterson (2004), culture resembles an iceberg, where on the visible surface
there are external elements of our cultural identity (e.g. language, music, fashion, food) and
on the invisible side there are our values, attitudes, beliefs, legal framework, social norms and
cognitive processes. Hamburger (as cited in Pentini, 2005) distinguishes culture in: a)
personal culture (e.g. style, values, habits), b) practical culture (way of the individuals
reaction and learned behaviours) c) general culture (way of interaction according to written
and unwritten laws, common habits of groups.) and d) public culture (i.e. the official
language of the country).
2.5. Attitudes-Values-Stereotypes-Prejudices
Attitudes refer to all fixed-subjective perceptions, beliefs, feelings, preferences and fears of
people towards people, situations, events and social phenomena. Values are constant
benchmarks, structural concepts (that have been adopted consciously or unconsciously) and
life guidelines, which affect the choice of role models, peoples actions and how they
should or how they should not behave. They are classified into positive and negative
values, to inner values (e.g. justice), into values-purposes (e.g. freedom, happiness), in
personal, social, intercultural and professional values. Stereotypes constitute a
simplified categorisation and generalized perception of individuals or social groups. Adopting
stereotypes automatically refers to acceptance of the view that all members of a group to
which the same characteristics are assigned, without having examined whether they actually
correspond to reality. Stereotypes are classified into racial, religious, cultural, professional
and stereotypes associated with gender, opposition to the law, physical appearance and social
status. Vulnerable social groups to these stereotypes are: immigrants-refugees-repatriates, the
disabled, the unemployed, homosexuals, former and current drug addicts, prisoners and ex-
prisoners, AIDS patients and AIDS carriers, gypsies and religious minorities. Prejudices are
a priori stereotypes and attitudes, which are characterized by negative emotions and hostility
and are differentiated from discrimination (because the latter involves the element of
negative power over others). They are related to how children are educated, and they are
formed under the influence of sociocultural influences in time. They depend on the
personality type of people who have them (Georgas, 1990; Riga, 1992; Sidiropoulou, 1993;
Kalantzi-Azizi, Zoniou-Sideris & Vlachou, 1996 ; Gard, 1997).
3. Intercultural Counseling: conceptual approach

Intercultural Counseling is a tendency to understand and a multifaceted angle of viewing a
multicultural- pluralistic society. It is a complex process, because, on the one hand, it is based
on the theoretical background of Counseling Psychology and various counseling approaches
(e.g., person-centered, systemic, psychodynamic, cognitive-behavioral, open questions
techniques, active listening, reflections, paraphrases) (Malikiosi-Loizou 2001; Malikiosi-
Loizou, 2007) and, on the other hand, it draws upon Intercultural Theory.
Intercultural Counseling refers to the kind of counseling relationship in which the

counselor and the consultee come from different cultural groups and have different
perceptions of the social and psychological reality (Das, 1995). Counselors are most effective
when they are freed from their own prejudices and stereotypes and they incorporate
intercultural principles in their work and do not assess the cultural elements of Others under
the light of their own cultural identity (Kalatzi-Azizi, 1996; Krivas, 1999; Triarchi-Hermann,
2004). They become interculturally conscious when they can distinguish the readily
observable from the interpretable and when they do not rush to interpret the behaviour of a
different Other until they have learnt about the culture which influences his behaviour
(Hofstede & Pedersen, 2002).
The key elements of effective Intercultural Counseling are: a) the counselors personal
experiences and information about different cultures, prejudices and racism as well as their
way of acquisition, b) personal choices and other influences (e.g. family, school, social
networks, work environment, religion, political beliefs), c) his attitudes and expectations , d)
active listening skills and e) the counselors status of power, who should be aware of his
position and role and how these are perceived by the consultee (d Ardenne & Mahtani,
1989).
4. Profile of an Intercultural Counselor (skills - abilities - intercultural communication)

4.1 Skills
Generally, due to the globalization of employment, the international qualifications of workers
employed outside their home country are: a) language proficiency, b) intercultural
competence (interaction with people of different cultures) and c) international vocational
competence (skills required in specific occupations). Intercultural skills are based on these
three categories of international qualifications, but they still need to be better defined despite
the amount of importance they are given by countries with different economic structure
(EKEP-Y.P.E.P.TH., 2011).
In particular, an Intercultural Counselors skills are summarized in the following
(Pedersen, 2002): 1) the ability to operate among various cultures, 2) his willingness to
redefine his own views and attitudes about diversity issues, culture, race and racism, 3) being
aware of his own prejudices and stereotypes, 4) addressing the acculturation stress of
immigrants in the new context, 5) feeling loose and comfortable with the cultural differences
of himself and the Other, 6) being aware of his negative emotional reactions, which may
impede the counseling process, 7) recognizing the limits of his own abilities and skills, 8)
knowledge of social services for immigrants, 9) knowledge of other cultures and

consciousness of his own cultural history and 10) understanding how cultural differences
shape the personality of the consultee and affect his emotions, behaviour, career choices as
well as the way he addresses problems and seeks help that is compatible to his characteristics.
An effective intercultural counselor should have: a) intercultural knowledge
(understanding of the social role and culture of 'minority' groups living in his country,
awareness of the difficulties they encounter in their daily contact with social services), b )
intercultural awareness (knowledge of his own value system and cultural background,
acceptance of cultural diversity, awareness that Counseling theory has political and moral
foundations, cognizance of the possibility that the consultee might be referenced to another
counselor of the same culture as his own) and c) intercultural skills (acquisition of verbal
and non- verbal skills, sharing and respecting the worldview of the minority individual,
flexibility to adapt or change the framework for the benefit of the culturally different
consultee) (Pedersen & Ivey, 1993). Also, it is necessary to distinguish the differences
between assimilative and intercultural approach so as not to impose his 'dominant' cultural
identity (Nieto, 1992) and to critically assess the multicultural approach, in which different
cultures may be treated equally, but only on the surface and with a folklore mood (McGee &
Banks, 1989).
4.2 Competencies
In a more general way of speaking, the intercultural competency of a trainer of adults
includes all those social skills that allow him to recognise and accept heterogeneity and
creatively manage the components that affect it. It is associated with those skills, with which
he can be functional communication wise -practically between different cultures- and able to
revise his previous attitudes and opinions, thus, developing effective contact strategies with
different Others (Walker, 2005). In particular, intercultural career counselors should be
able to: a) identify the sources of stress' of immigrants that lead to social isolation, b)
recognize the needs and career patterns of immigrants, because they usually choose more
realistic than scientific occupations, c) have access to career information sources, d) delve
into the system of cultural values of immigrants through strategies and e) contribute to the
elimination of certain obstacles (e.g. immigrants low expectations, lack of educational-
vocational opportunities) (Smith, 1980).
4.3 Difficulties in intercultural counseling process

Counseling is a process of communication, social influence and interpersonal interaction.
Elimination of any difficulties arising due to the cultural diversity of the counselor and the
consultee is a prerequisite in order for the process to be carried out effectively and smoothly.
These difficulties concern: 1) verbal and non-verbal communication (e.g. refutation of
expectations-verbal misunderstandings with possible confirmation of negative stereotypes
about the different Other, non-verbal misunderstandings due to cultural differences in
gestures and smile) / (Pierson & Bond, 1982; Gass & Varonis, 1985; Matsumoto & Kudoh,
1993; Albright et al., 1997). In this case, the counselor could make use of an interpreter or
use simpler language with examples, questions, clarifications, comments and other alternative
ways (Kleftaras, 2009), 2) if counseling is considered as an authoritarian process on the part
of the immigrant, where the father figure of the counselor is more directive and energetic
while the conversation is taking place (Giotsidi & Stalikas, 2004), c) the immigrant's low
socioeconomic level, which causes him anxiety, loneliness, low self-esteem and depression
(Williams, Ketring & Salts, 2005), d) a difficulty of self-revelation (due to cultural reasons)
and introspection of the immigrant towards the counselor (due to individualism -
collectiveness values) (Williams 2003; Farber 2006), e) if the counselor and the immigrant
perceive mental health and psychological disorders with variegated - in their assessment -
symptoms differently (Sue & Sue, 1999), g) the possible misunderstandings arising from the
different understanding of the cultural dimension of time by the counselor and the immigrant
(Ho, 1997; Kleftaras, 2009) and h) the immigrants type of acculturation, which will affect the
degree of his willingness to meet with the counselor, the desire to cooperate with him and the
kind of problems that he will bring as a request (Brown & Brooks, 1991; Rojewski, 1997).
5. Counselors Cultural Empathy Counselors Cultural Identity

5.1 Cultural identity of people with different cultures
The main traits of cultural identity of people with different cultures are (McLeod, 2005):
1) a sense and reflection of the reality experienced (e.g. Western societies are dominated by
the duality of mind-matter, while in eastern societies the concept of totality is dominant), 2)
self-perception and sense of the self (i.e. value of individualism in the western world -
value of collectiveness in the eastern world), 3) a perception of ethics and values (e.g. in
traditional cultures: moral teachings, fate, sacrifice, communal ownership are essential
standard values, whereas in modern societies autonomy, independence and responsibility of
the individual are considered as being important ), 4) a sense and perception of time (e.g. in
traditional societies: the concept of past and ancestry are basic guidelines in the present
and respect for the elderly is thought to be a significant value, while modern cultures are
future oriented and the past is considered only part of their heritage) and 5) a 'sense of place'
which bears different meanings among people from different cultures (e.g. immigration either
has just a big emotional and social cost or is deemed to be the cause for better personal
development and quality of life).
5.2 Developmental model of a counselors cultural identity model by Sabnani,

Ponterotto & Borodovsky
According to the developmental model of a counselors cultural identity by Sabnani,
Ponterotto & Borodovsky (Kleftaras, 2003), the counselor goes through the stages of: a) pre-
exposure (lack of awareness-raising in multicultural issues, no awareness of his own
prejudices), b) conflict: in which he realizes cultural diversity, experiencing confusion as to
the management of diversity and his intercultural knowledge is incomplete, c) fanaticism or
resistance (he is critical of the dominant culture or a strong supporter of immigrants) and
d) redefinition and integration (developing cultural awareness, clarification of his cultural
identity).
5.3 A counselors cultural empathy

A counselors cultural empathy refers to his ability to understand, process and honestly
convey life experiences of his own culture to the consultee, without being culturally
discriminating or deviating from the principles of the therapeutic process (Stalikas, Giotsidi &
Mertika, 2007 ). It involves intercultural receptivity and active listening, 'intercultural
understanding' and 'intercultural cooperation skills , but the counselor does not consider
himself an authority (Dyche & Zayas, 2001). For Ridley & Lingle (1996) and Ridley &
Udipi (2002), cultural empathy is distinguished in: a) the cultural empathic awareness
(internal perception of the immigrants different cultural self and cultural experiences) and b)
the cultural empathic response (effective transfer of understanding of the different cultural
self of the consultee). These basic dimensions are assisted by the cognitive, emotional
and communicational empathy of the counselor (Wang et al., 2003; Parham & Brown,
2003).
6. Conclusions
All the above highlight the important role of Intercultural Counseling in theory and in
practice. The awakening of intercultural awareness and the development of intercultural skills
by the counselor, teacher and adults trainer nowadays can be achieved through relevant
service training of high standards (theoretical and experiential), reflective inner speculation
and renegotiation of their individual and cultural identity. It is through these transformative
learning and internal procedures that their profile becomes meaningful, since with their open
mindedness and critical thinking they become responsible and efficient professionals in a
multicultural environment.
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Differentiated Teaching / Instruction & Counseling
Abstract:
This paper studies the way of introducing differentiated instruction in the whole counseling
process carried out during the educational process. Firstly, the conceptual and theoretical
framework of differentiated instruction is described in relation to neuroscience and Gardners
multiple intelligences theory. The forms of differentiation on the learning process are also
described. Finally, a presentation of research follows in relation to the conditions and the
effectiveness of various applications of differentiated teaching.
Keywords: Differentiated teaching/instruction, cooperative method, multiple intelligence,

neuroscience
Kambitis Ioannis1, Halioulia Eleni2 and Kougioumtzis Georgios3
1
Kambitis Ioannis, M.Sc., Civil ngineer, Specialization Program in Counseling & Guidance. Email:
[email protected]
2
Halioulia Eleni, M.Ed., Economist, Specialization Program in Counseling & Guidance. Email:
[email protected]
3
Kougioumtzis Georgios A., Ph.D, M.Ed., Scientific Associate at NKUA & ASPAITE (Specialization Program
in Counseling and Guidance). Email: [email protected]
1. Introduction
One of the principles in teaching is its differentiation. This is also referred to as the principle
of individuation, as it supports teaching according to the inclinations and interests of each
child. It regards the adaptation of content, style, methods and degree of difficulty of students
to their individual capabilities, needs and interests. The teacher-counselor tries to handle the
students of the same class in a differentiated way with multiple and different objectives,
motivation, questions, assessment procedures and, generally, with the whole educational
approach. This task requires flexibility, as It is difficult but, nevertheless, necessary in modern
heterogeneous classrooms. Differentiated instruction is a teaching philosophy, which is
based on the principle that teachers should adapt their teaching to students diversities [...]
instead of applying the same way equally to all students, teachers should modify their
teaching to correspond to different levels of students readiness, to different ways of learning
and to different interests. Therefore, the teacher plans in advance different ways to help the
student to understand and show what he has learned (Tomlinson, 2010).
1.1. Theoretical background

The theoretical framework of differentiated instruction is based on the premise that no theory
alone can constitute sufficient basis for the educational-counseling practice. This results in
differentiated educational process be considered both as a reflective action of pedagogical
care (Aoki, 1992: 21) as well as a socio-cultural construction of useful knowledge. The work
of Habermas (1972) relates to the concept of empowerment, which helps students to
understand themselves, as It occurs in the world, and is in contrast with instrumental
knowledge (Koutselini, 1997). Instead, the students empowerment leads to their
reinforcement and strengthens their understanding of the correctness of the methodological
rule, of procedures, as well as of cognitive and meta-cognitive learning strategies.
Differentiated teaching is one of the applications of a post-modern example of a curriculum
for teaching and learning and is based on the theories of constructivism and interaction
(Vygotsky, 1978).
The theoretical background regarding differentiation of teaching is wide. It is
essentially based on learning theories and practices. According to the theory of
constructivism, knowledge is encoded and processed based on earlier concepts, semantic
networks and cognitive schemata (Vosniadou, 1994; Weinstein & Mayer, 1986). Therefore,
knowledge is built, as it is based on previous, prerequisite knowledge. The most crucial and
necessary approaches of the concept being considered here are the following:
1.1.1 Differentiated teaching and neuroscience

Neuroscience and all related to the areas of the brain research are now one of the most
important tools for designing a differentiated instruction (Politano & Paquin, 2002).
Awareness of the existence of different difficulties faced by individual students during the
learning process serves as an important tool for the teacher-counselor, to understand
individual differences and to help the student more effectively.
Researchers, Politano & Paquin, (2002) describe nine factors, which when
considered allow a counseling process-teaching to utilize all functions of the brain,
regardless of the learning environment which is offered to the student-consultee. These
parameters are the uniqueness of each consultee, evaluation, sensations, emotions, brain
connections, his environment, and his profile which allow him to interconnect ideas with
experiences, physical activity, memory assistance, his personal body biorhythms, and a
feeling of safety (Tomlinson, 2010). The main causes of differentiation are the above
individual differences of students consultees regarding different learning conditions.
This results in a successful counseling process during teaching which involves the
skillful guidance of the learners brain in order to process, store and recall information. The
student-consultee, therefore, ought to be able to construct the meaning of ideas through
meaningful connections of differentiated teaching that the teacher-counselor implements.
Therefore, differentiated teaching is a teaching and learning approach which stems from the
position that teaching is necessary to start at the point where the students are, rather than
relying on a predetermined action plan, which ignores their readiness, interest and learning
profile (Tomlinson, 2010). Teachers-counselors need to know how to respond to the growing
diversity of current classes, recognizing the strengths of each student, as well as his/her
limitations.
1.1.2 Gardners theory of multiple intelligences

1.1.2.1 Gardner, Goleman and intelligence types
Gardners theory (1999) focuses on the existence of eight types of intelligence: linguistic,
logical-mathematical, visual-spatial, musical, body-kinesthetic, naturalistic, interpersonal and
intrapersonal. Differentiation is based on the acknowledgement of value and that value exists
in every person (Adami, 2004: 91). In this way, Gardner becomes the most systematic
representative of a direction which describes differences among people as to the content of
intelligence. Gardners theory would be incomplete without making reference to the general
idea of Daniel Goleman (2011) regarding emotional intelligence. Still, it needs to be noted
that Gardner claims that other types of intelligence are also likely to be distinguished. Each
individual is a mixture of different types of intelligence. These differ in their evolution as well
as among individuals.
1.1.2.2 Requirements for successful differentiation by teachers-counselors

Teachers, therefore, are required to take into account not only what they teach but also who
they teach, in order to achieve a successful counseling process-teaching (Koutselini, 2008:
40). If the teaching techniques, used by the teacher, are based solely on a single type of
intelligence, then the opportunities for those students who have other types of intelligence are
minimized.
Creating opportunities for all students through various techniques and forms of
assessment leads to acquisition of learning. Gardner (1993) as part of his theory on multiple
intelligence presents a set of cognitive abilities which are distinct and independent, but
complement each other and only when all together, do they enable an individual to resolve
possible problems and to come up with output.
It could be argued that the complexity and plasticity of the brain lead to its ability to
link different areas of separate intelligence together, thus, each supporting another in common
or separate functions. Basically, differentiation is constituted by the teachers efforts to meet
the diversity of students in their classroom. Whenever a teacher addresses a child or a group
with a different approach in the way he teaches, he applies the above principles of Gardners
theory.
2. Research - Teaching Intervention - Programs on the implementation of differentiated

teaching
2.1 The key to success on differentiated teaching
There is research - studies - educational programs which have been implemented and argue
that the use of differentiated instruction has positive effects on the learning process. It is very
interesting that most of this research is action research, which aim to investigate the
conditions that must be met for the efficacy of the use of differentiated instruction in the
classroom. Of course, a mere differentiation of the teaching material by the teacher is not
enough to bring about any positive effects on the performance of the student or his effective
involvement in the learning process. Many times, in fact, differentiation of the teaching
material is not a desideratum, since these investigations - studies - programs have clearly
demonstrated that the key to successful differentiated instruction are the phases that the
teacher as a counselor will follow, as well as the use of information and communication
technologies, and the implementation of activIties that are meaningful for the students in their
daily lives.
2.1 Related research

2.2.1 Factors-actions-perceptions which bring about differentiation
Stavrou and Koutselinis (2015) action research in their article Teachers active involvement
in action research for the differentiation of teaching-learning: understanding students needs
and the weaknesses of the curriculum focuses on differentiating teaching and learning in
mixed-readiness classes. More specifically, it is the description of an intervention by a group
of teachers, who in collaboration with the University of Cyprus, organized an educational
program consisting of differentiated reading-comprehension lessons. These courses were
implemented from October 2012 to April 2013. The researchers have used a variety of
research tools such as daily records, lesson observations, and semi-structured interviews with
students, as well as assessment essays before and after the intervention.
Most research tools were of a reflective nature, since reflection gave the opportunity
for constructive dialogue among teachers and redesigning throughout the intervention. After
having realized a lack of such a curriculum which would assist them in the complex task of
differentiation, the teachers-researchers identified the students reading skills and the reading
strategies that they followed through interviews they conducted. So, they accordingly
designed differentiated courses of reading comprehension strategies. In their article, the
researchers present the problems which arose in the course of implementing the principles of
differentiation.
Of all the qualitative research data, which mainly arose from daily records, the
inability of teachers to adequately diagnose students readiness levels, their inexperience in
lesson planning, an inadequacy in classroom organization and their previous perceptions of
themselves as carriers transmitters of knowledge are those standing out. After analyzing the
research data, the ways in which teachers through individual and collective reflection, both
realized and revised their incorrect assumptions about learning and were also strengthened by
developing actions were highlighted. Some of the differentiated teaching actions which
were notable and seemed to have corresponded to the needs of students, are articles in the
school magazine, participation in interactive debate competitions in the classroom and
encouragement to students to bring their own texts which they have studied and made an
impression on them. An interesting conclusion from this action research is the importance of
releasing teachers from approaches of the curricula which are of an algorithmic nature, which
aim at controlling teachers and crushing their personality (Koutselini, 2010).
2.2.2 Techniques for students involvement in the educational process

In a research by Theofanelli and Papadimitriou (2016), conducted with the use of a
questionnaire, 182 teachers answered a questionnaire containing closed-ended and open-
ended questions. The participants were teachers who teach German or It in Primary and
Secondary schools in Central-West-East Macedonia, Thrace, the Northern Aegean and the
Dodecanese. The objective was to investigate the instructional practices used by teachers to
engage their students in their daily educational process. The analysis of the quantitative and
qualitative research data showed that 78% of teachers responded that they integrate activIties
related to everyday school life on a daily basis. This selection of teachers is consistent with
the principles of differentiated teaching, as learning content is associated with the students
daily needs, their experiences, their interests and teachers are given the opportunity to meet
their pupils learning style, based which they are asked to readjust and redesign the activIties
that they will allocate as well as the course of teaching that they will follow.
An even greater percentage of teachers (79.2%) use the technique of open-ended
questions. The technique of using open-ended questions contributes to exploratory learning
and the acquisition of problem-solving strategies. The benefits to the learning process and,
thus, for the students are many. With open-ended questions there is no single correct answer,
so students exploit their individuality and their personal ideas to resolve a problematic
situation while practicing their communication skills, and interacting with each other. Thus,
differentiated teaching is achieved and the students are also reinforced.
Moreover, 32% of teachers responded that they use formative assessment daily, 51.5%
use it at least once a month and 16.6% do not use it at all. Formative assessment is a key part
of differentiated instruction as it provides the teacher with a personalization of knowledge
since student s have the opportunity to test their knowledge and identify their deficiencies.
Apart from formative assessment, a similar percentage uses Internet applications to
differentiate their teaching on a daily basis. 63.7% of teachers uses such applications at least
once a month. There are web applications which can contribute to the differentiation of
teaching. Their use by the teacher contributes to the involvement of students in the learning
process, as long as the learning objectives they serve are clear.
2.2.3 Differentiated teaching for the management of linguistic diversity

Accordingly, in an article by Kyriakou and Hatzipanagiotou (2013) describes a research
conducted in June 2012, in order to investigate the role of School Management in treating
linguistic diversity in schools. The research was carried out with the use of questionnaires
which were answered by 32 Principals, serving in Primary, Secondary and Vocational schools
in the Province of Paphos, Cyprus, in 2012. These were schools which demonstrated higher
percentages of immigrant students compared to other areas of Cyprus. By analyzing the
results using SPSS, It was noted that about half of the teachers who participated in the
research encounter issues related to linguistic diversity a few times a month, while 28.1% of
the principals face such issues on a daily basis.
It is worth noting that a large percentage of school principals (37.5%) reported on how
they handled cases related to linguistic diversity. Some of the techniques used by head
teachers is dialogue, the use of an interpreter, the involvement of students and assigning them
a leading role, differentiated teaching and mentoring. The principals were asked to rank 11
techniques according to efficiency, based on their personal perception and after processing the
results It was clearly demonstrated that the most effective strategy for managing various
forms of heterogeneity is differentiated teaching, followed by a series of less effective
techniques such as personalized learning and students involvement. At the question about the
strategy they themselves use to address issues arising from linguistic diversity at school, the
head teachers were asked to choose three of the most effective strategies and they singled out
the three techniques mentioned above.
2.3 Programs - Educational Interventions

2.3.1 Cooperative - Interdisciplinary approach with the use of multimodal texts
A program developed regarding the effectiveness of differentiated teaching involved urging
children to the pursuit of knowledge and the connection of learning with its sources through
the use of multimodal texts (images, music, and videos). According to the theory of
multimodality, each text is a system of multiple modes (Hodolidou, 1999). Karageorgou and
Chatzigeorgiadou (2012) utilizing the theory of multimodality and the basic principles of
differentiated teaching, sought to achieve the participation of all students in the teaching
process, regardless of learning readiness and performance. They planned activities in a pre-
school classroom attended by 19 students. The activities were designed with an
interdisciplinary approach (Language, Arts, New Technologies, Statistics, Personal and Social
Development), with clear objectives and integrated use of multimodal texts. They
implemented a cooperative approach, creating pairs of mixed abilities (an older and a younger
toddler). Thus, the Zone of Proximal Development (Vygotsky, 1978) was applied. It was
characteristic of differentiated teaching that the childrens work was an open worksheet. So,
they were provided with the freedom to express themselves creatively, based on their
capabilities. Also, the freedom of an Open Worksheet gave them the opportunity to interact
with each other and with the teaching material of the curriculum. The program results were
classified as positive, reinforcing the belief that the implementation of differentiated
instruction can be sufficiently supported and extend into metacognitive skills development
through the use of multimodal texts. Also, this program shows that the implementation of
activities in open computing environments favors the cooperative and exploratory learning,
which are a type of strategic choices in a teachers planning for the activation of students
regardless of knowledge level and learning readiness level.
2.3.2 Differentiated teaching scenarios by applying LAMS

Ziskos and Papadakis (2015) investigated the application of differentiated teaching scenarios
in secondary education with the support of technology. More specifically, they assessed the
learning outcomes in the course Computer Applications in the first grade of Lyceum, by
exploIting the new service of Learning ActivIty Management of the Greek School Network,
which is based on the free, open source software LAMS. The research was conducted in five
schools of the Prefecture of Pieria, in 2014-15. At first, sequences of learning activIties were
designed and implemented with the aim of actualizing sample teachings supported by the
Learning ActivIty Management System (LAMS), and then through research, which was a
combination of a qualitative and quantitative method, students interest was investigated , as
well as their performance improvement or not and the extent to which using a Learning
Management System helps in the implementation of differentiated Teaching in Computer
Applications course in the first grade of Lyceum.
The research data was collected through electronic questionnaires and through the
semi-structured interview technique (using Skype) with Computer Studies teachers of the
selected classes. The analysis of the results led to the conclusion that students (75%) wish to
have the teaching of a school subject enriched with the use of a Learning Management
System. Also, the investigation showed that students (80%) believe they would change their
performance with the use of technology. A major research component on differentiated
teaching is the repeatability of a distance lesson at a later time. This possibility seemed to be
recognized as positive by 75% of students. The pupils improved performance was also noted
by the teachers interviewed, who stressed that the use of technology may remove the obstacles
to the implementation of differentiated instruction, and that the implementation of LAMS
allowed teachers to give students tasks of different complexity in order to meet the students
different learning styles and different levels of knowledge and readiness.
2.3.3 Differentiated teaching to develop social skills

In a recent article (Dimou, 2014) presents the case of a student with Down syndrome and
deficit in social skills. The child, Arion, is involved in a number of activIties aimed at
learning and improving social skills. More specifically, these activIties relate to the initiation
of interacting with peers in order to develop a friendly relationship. In the article, it is argued
that teachers are able in the context of the school schedule to develop their own programs
which result from the differentiation of content or the curriculum teaching. In this case, they
used the Flexible Attendance Zone and utilized the Interdisciplinary Unified Framework
Curriculum of Special Education which is a detailed description of the differentiated teaching
framework in which they will take place. It was assumed from the start that there was a need
for differentiation in the objectives, the means, the activIties, the teaching approach,
classroom organization and student assessment, due to the fact that in a classroom there are
students with a very good performance, others with quite a good one and others with below
average performance both in academic and social skills.
In this case, the differentiation started with the assessment and analysis of learning
needs, as a makeshift recording protocol of Arions behavior was used as well as of two other
of his classmates who faced difficulties. Subsequently, differentiation continued in the
teaching approach and the organization of the classroom. In language lessons aiming to teach
punctuation, leaflets from a fairytale about friendship were distributed, and a classroom
discussion about the characteristics of friends was conducted. The class was divided into three
mixed ability groups. Regarding differentiation in the learning activIties, some children filled
out a worksheet with four questions, while Arion and the children who had difficulty in
writing answered them using an audio recorder. Then, they were presented with images of
children and the groups were asked to discuss the reasons why these children felt so. Some
students wrote their answers on sheets of paper and others, like Arion, read and colored the
correct answers. It was through discussion that what you can do in order not to feel sad came
about and the children wrote the lines for a play. Arion and the other children filled out a
leaflet with fewer words. Having acted the play in groups, Arion stuck labels given to him
about friendship under some images and then he answered the four questions again using the
audio recorder. The recording protocol of Arions behavior and his classmates was filled once
again for a week. In the above case of study It is concluded that in differentiated teaching the
role of the teacher is more organizational and pedagogical and that by applying differentiated
teaching the teacher puts into practice the principles of equal opportunities in education, of
cooperation and active learning as well the principle of respect in the uniqueness of each
student.
2.3.4 Differentiated instruction to support students with mental retardation

Moreover, Thoma and Kolovos (2014) in one of their works showed a suggested lesson plan
for sixth grade of elementary school. With this lesson plan which is based on the principles of
differentiated teaching and inclusive education4 , two students with mild and moderate mental
retardation were given the opportunity to unimpeded participation in the learning process. In
the scenario designed, the learning process is supported by the pedagogical use of ICT. More
specifically, based on the theory of constructivism, they suggested the use of the Internet
(YouTube, Google Chrome browser, digital Wikipedia communities, google docs for file
sharing), of the mind map software Inspiration, of the exploratory software Google Earth and
of the generic software PowerPoint as well as the open-software Revelation Natural Art for
creating images. Among the activIties designed by teachers which both differentiate the
content according to the students interests and needs, is creating a PowerPoint presentation
with the information-images that made an impression on them, delegating specific roles
within the group (such as information specialist), creating a world travel guide using Google
docs, and illustrating-advertising this travel guide using Revelation Natural Art software.
These activIties are meaningful for the students, because they connect the subject of teaching
with daily life, such as travelling and practicing certain professions (sailor, pilot). They also
activate communication skills while children work in groups and contribute to the activation
of students and their emotional development, through the selection of images and taking
responsibility over the execution of specific roles in the group.
Along with the above benefits of enriched teaching, during the implementation of the
proposed project the teacher has the opportunity to encourage both students initially to
express their opinion and then to design part of the whole activity with his help (e.g. to deal
only with the name of the main seas around Greece). Thus, the two students with mental
retardation are not isolated but on the contrary, the cultivation of self-respect, self-esteem and
4
Inclusive education is that kind of teaching oriented to fight discrimination, to create hospitable school
communities and to achieve the goal of education for all.
confidence is strengthened, while other students learn to accept and respect difference, since
the outcome of the final project is a collaborative effort of all students.
2.3.5 Differentiated instruction to support student with Asperger syndrome

In another study, conducted in the classroom of 19 children in the sixth grade of primary
school, one of whom was a student diagnosed with Asperger syndrome, a teaching scenario
applied a combination of differentiated instruction using mind maps (Tzaferi, 2014).
Specifically, in order to facilitate the particular student in understanding and thus learn
History, the Parallel Support co-teacher used mind mapping first on paper and then on a
Tablet, utilizing software and the technique of representation of concepts. The teacher found
the technique of representation to be effective and suggested its use for the rest of the
students. The teacher followed one of the basic principles of differentiated teaching, which is
continuous evaluation throughout the teaching course. Continuous assessment enabled the
teacher to further differentiate the learning content and to customize the course of each
student to achieve their goals. The assessment of the results made at the end of the learning
process has shown that through the specific intervention, the student with Aspergers
syndrome managed to meet the objectives of the course, both on a knowledge level and a
level of attitudes. Moreover, as pointed out by the author, the student actively managed to
integrate his diversity in the classroom in the course of subsequent lessons. There was a
significant improvement of the attitude of his classmates towards him, as well. The author
proposes the use of the mind mapping technique in various ways: to present to the students
new knowledge, as a tool for assessing the students understanding of the material taught,
and as a means of individual and group learning. Finally, the author suggests the use of mind
mapping by all students, as it was proved that students thoughts are better organized through
this technique.
3. Conclusions
In conclusion, we would say that it is important the teacher should receive training in
educational learning theories, so that he may flexibly transform these learning theories into
theories teachings. Differentiated instruction is a complex process; It is a kind of teaching
theory based on the assumption that teaching approaches need to vary and be adapted in
relation, of course, to the individual diversity of the student (Hall, 2002).
Today, more than ever, diversity is recognized regarding the socio-economic and
cultural background of students of Greek school. Modern teachers can no longer face their
classes in a static manner, as a whole with a stable profile, but individually (internal-external
differentiation of instruction), and should identify and positively highlight the capabilities and
differences between students, as well as actively apply sound pedagogical and teaching
approaches to their teaching.
Of course, the teacher as a counselor and partner of the whole learning process needs
to possess knowledge of different fields in order to be able to cope with this complicated and
complex task. These fields are:
Knowledge on teaching methodology, which include planning, conduct and assessment.

Knowledge on the human relationship between teachers and students and among
students, on the group dynamics and the management of human conflicts and problems that
constantly arise. Knowledge of the particular developmental and psychosocial
characteristics of all ages and particularly, knowledge relating to how students learn.
Knowledge concerning the social characteristics of school, as a teacher and his students
belong to the social context of school and this in turn constitutes differentiated teaching and
a reflection of a particular society.
In conclusion, we could say that the interdependent knowledge associated with

differentiated teaching constitutes the framework of modern teaching science, aimed at its
successful introduction in everyday teaching practice, however, it is beneficial to be slowly
and steadily introduced (Wehrmann, 2000).
The researches described prove that differentiation of teaching is a social process, and
not just a teaching and organizational strategy. This is shown by the fact that differentiated
instruction is used to solve problems caused by linguistic diversity. A basic prerequisite for
effective differentiated teaching is to mitigate the social inequalities of students through
activIties and processes of building their self-image. Applying the principles of differentiated
instruction, such as teaching planning based on the constructivist learning theory and
individualized assistance, graduation and variety of activIties to maximize the students
activation and respect for students working pace in everyday teaching practice, is not
possible without the support, systematic training and release of teachers from the algorithmic
approach of the curricula.
Teachers need to be released from this approach, but also of the possible
misconceptions and beliefs / certainties they have. At the same time, it is imperative to
understand how these beliefs affect the transformation of their theoretical knowledge into
teaching practice. The techniques that enhance the differentiation of teaching methodology,
such as the use of art, literature, music and movement, providing frequent feedback along
with focus on the childs strengths as a technique of psychological support, are only some of
the techniques often used by teachers as counselors and collaborators of their students in
inclusive classrooms and classrooms of mixed ability.
Besides, the implementation of differentiated instruction is effective and excites
students regardless of gender, level of readiness and socioeconomic level. Internal or external
motivation of students causing their active participation varies from student to student, but
their interest in learning can be positively influenced when the actions of the teacher -as
counselor, partner, facilitator and motivator of students are such that contribute to creating an
authentic5 and interesting learning environment.
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Mentoring and coaching: Selective affinity of concepts and educational

applications
Abstract:
As the practice of the teaching is becoming increasingly complex, and at the same time
difficult, the need for the adoption of mentoring for training teachers deems as a highly
necessary and beneficial institution. This text presents a brief reference to the reasons
justifying the necessity for the institutionalization of mentoring for teachers, followed by a
deeper clarification of the concept of mentoring in particular contrast with the corresponding
term of coaching. Also, the specific characteristics of each concept are quoted. Finally, the
stages of professional development of teachers are outlined and the usefulness of mentoring as
a relationship is stressed.
Keywords: Educational and teaching guidance of teachers, mentoring, coaching
Kougioumtzis Georgios1
1
in Counseling & Guidance), email: [email protected]
1. Introduction
With the rise of various difficulties and problems encountered in the classroom, teaching and
in general the educational work of a teacher has become increasingly difficult. It is not only
the absence of adequate practical training for (future) teachers during their (initial) university
education or a lack of infrastructure that cause such a difficulty, but also the various changes
enacted in Education as a system. This reference relates to changes in Greek Education
System such as New School, Piloting High School, New Vocational School, and the
Reformed Curricula for A class of General Lyceum, without them, however, being followed
by relevant Curricula2 for the remaining classes of Lyceum or having changed the way
assessment for admission to higher education is performed. Consequently, certain innovations
have been introduced in the Greek Education System such as self-evaluation processes of the
school unit, the establishment of the institution of excellence in education, the establishment
of Schools of Exemplary Performance and Experimental schools in addition to a large number
of innovative activities and programs; the demand for pedagogical use of Technology in
educational practice has been made clear as well. The existing differentiated and often
vague educational setting is even more burdened by the ongoing socio-economic crisis.
Despite the current situation, we generally assess that at the starting point-and possibly
in the middle- of a career, when there is support and guidance from experienced and more
qualified teachers, then, even if the conditions are rather unfavorable, things work better for
the benefit of new teachers, learners and the educational community and society collectively.
Indeed, with respect to the concept of mentoring the words of nobelist Greek poet G. Seferis
to his former student and later his literary editor C. P. Savvides are quite indicative and
instructive: I imagined for a moment to myself, if I were at the start, as you [...] and even
now I ponder how I would have won a long time ago, if I had the chance to find an older
friend who would help me to, say, set my queries on the right track (Mitsou, 1997: 235).
Accordingly, the existence of an older friend, as Seferis mentions, is very crucial to
every aspect of human life and even more so in primary and secondary school because
teaching is essentially a solitary process. The need, therefore, for developing a closer
communication, cooperation and guidance among teachers would be highly beneficial to all
members of the educational community. Thus, in the context of this study and the experience
from the educational systems of more developed countries, it is necessary to investigate the
2
The truth is that, despite the fact that the Institute of Educational Policies of the Greek Ministry of Education
have developed new reformed Curricula, these curricula have not been applied yet.
role and nature of mentor teachers and to express the expectation for the introduction of such
an institution into Greek primary and secondary education (Kougioumtzis, 2014: 124-125).
Therefore, in order to better clarify the meaning of guidance, we need to attempt a deeper
conceptual definition.
2. The concept of mentoring

Although the use and application of the concept of mentoring (Kougioumtzis, 2015: 76-77)
has been particularly widespread in recent decades, it is rather difficult to be scientifically and
conceptually defined (Ehrich & Hansford, 1999: 92). Special mention needs to be made to the
multiple interpretive version of the word mentor: According to Hansman (2002: 10), the
word mentor is assigned as a coach, teacher, guide, mentor, detector / tracker, visionary, pilot,
consultant, supporter, director, conductor, caretaker (: caregiver), friend. More generally,
mentoring is rendered as a guidance process by someone more experienced for someone who
is beginning a process (Jackson, 1995: 111) or someone who for various reasons needs
support.
As far as etymology is concerned, the term is Greek and works conceptually as repatriated
loan (Roberts, 2000: 145-168; Asante, 2011: 23), as in 1699 the French writer Franois
Fnlon (1968, reissued), in his work Les Aventures de Tlmaque (The Adventures of
Telemachus) presents Mentor-Athena accompanying Telemachus on his journey, advising
him as a friend, giving him directions and eventually bringing him closer to his father,
Odysseus. In this way, the word mentor in French, and then borrowed by other European
languages and Modern Greek, generally means a counselor and friend, who acts as a spiritual
guide and mentor (Tobin, 2004: 114-117).
3. Distinction between the concepts of mentoring and coaching

Mentoring (guidance) is often confused with coaching (training). However, although they
have great relevance, they are not corresponding terms (Management Mentors, 2013): A
mentor is able to play the role of a coacher, but a coacher is not a mentor. This guidance
(mentoring) is relational, as it refers to the development of a deeper and broader (mid to
long term) relation. On the other hand, the concept of coaching is functional, as it is
understood as a project that has a specific (short term) orientation and aims to teaching
strategies and developing specific and special skills.
Although the concept of mentoring also includes specific aims and the process of
developing skills, this process serves as the basis for developing a broader relation between
mentor and mentee. In particular, the focus of this relation goes beyond the original intention
to achieve an expanded framework of aims and touches even broader dimensions: It may
include aspects such as the balance between work and life itself, targeting the pursuit of a
harmonious interaction between professional and personal life while building up ones self-
perception, which eventually aims at strengthening ones confidence.
Thus, although coaching has a short duration, depending on the objective which is to
be achieved, mentoring so as to be successful requires a long period during which both
partners can learn from each other and jointly develop mutual trust.
Consequently, coaching is performance-driven, as it aims at either enhancing existing
skills or acquiring new ones. Once the goal has been achieved, collaboration is terminated. On
the contrary, mentoring aims to assure personal and professional development. Its purpose is
to contribute to the multi-dimensional development of the mentee.
In addition, coaching does not require planning or the long time lapse for
implementing coaching / training program. On the other hand, mentoring requires a planning
phase in order to determine the strategic purpose of the guidance, the core issues of the
mentoring relation, the specific guidance models and the specific elements that will define the
relation.
Another critical point is that the person higher in rank to the person who is supervised
by a coach / manager often provides feedback on the needs which he considers his
subordinate has. So, the coach / trainer uses these insights to shape the entire training process.
By contrast, in the mentoring process, the mentees superior maintains a discreet presence and
participates indirectly. Although the person higher in rank may initially make
recommendations regarding the optimal use of his mentoring experience, he has no
communication whatsoever with the instructor throughout the mentoring relation.
In conclusion, the term coaching can be applied to the formation of an informal
relationship between two people, where one person has more experience and expertise than
the other one and offers advice and coaching for the acquisition of some Identified and
targeted skill. On the contrary, the concept of mentoring involves the formation of a deep and
substantial quality relationship, falling in the wider sense of a professional and personal
development.
Subsequently, having clarified the differences between these two related concepts, it is
necessary to look at the stages that a teacher goes through in order to create an adequate and
effective level of quality professional development, both during his preparation and his
practice of teaching as a profession.
4. Stages of professional development of a teacher

In general, based on the study of the Department for Education and Employment (1999), the
stages which a teacher goes through while in the process of setting up their professional
development are the following: (a) Initial basic training during their undergraduate studies at a
university department as a prospective teacher (initial training), (b) pre-service training,
where the graduate is now a trainee teacher who monitors and teaches classes of other
colleagues for some teaching hours, and (c), introductory training and guidance (induction),
where the teacher has taken on formal teaching in a class, with him belonging to a school unit
and facing existent difficulties of daily teaching (PI Cyprus, 2008: 11).
As the status of a teacher is not only created by the acquisition of theoretical
knowledge, but it is considered as particularly beneficial to combine experience and practice
university departments and schools have developed partnerships to launch an interconnection
between theory and practice. Partnerships already exist in other states abroad and in recent
years in Greece as well. The recent (2013) creation of a central web service named Atlas
(http://atlas.grnet.gr/) is relevant in this regard. Atlas acts as the Central Support System of
Internship for Greek University Students. This is a service which interconnects those
Institutions providing internships with all the Academic Institutions of the country and has
created a related single database. In particular, students of teachers colleges-as prospective
teachers- are able to implement aspects of a lesson plan alongside their theoretical training
under the supervision of an experienced teacher. They have the chance to set teaching
objectives, assess and be assessed and receive feedback in order to redesign in collaboration
with their mentor their further actions (Bouglas, 2008: 3).
5. Teacher Mentoring
Of course, although mentoring is often an integral part of introductory training, the latter is of
a more extended nature and is definitely not confined to developing a mentoring relation.
More specifically, while a mentoring relation refers to individualized assistance and support
from experienced to new teachers, introductory training refers to a comprehensive, organized
and institutionalized framework of support which includes-apart from a mentoring relation-
participation in professional development programs, networks or online communities, and
assessment processes of both the new teachers and the provided programs (P.I. Cyprus, 2008:
12-13).
Undoubtedly, a key criterion for the formation of properly trained and qualified
teachers, who have high skill and awareness of their status, is introducing programs not only
in the form of the existing introductory training (: induction), but of a more expanded
mentoring process (: mentoring), with a view to a smooth integration of new teachers into the
educational environment of school. Besides, this wider educational aim, whose ultimate goal
is higher learning results, could be achieved much more effectively by teachers who are
properly trained and qualified.
Indeed, in addition to introductory training, mentoring aims to provide an orientation,
vision and multi-level support to newly appointed teachers. Accordingly, it is particularly
important that in the context of guidance the novice teacher has the opportunity to discuss
with the mentor of some unexpected events or problems in his class, in the familiarity of his
own school unit so as not to limit himself to one theoretical reflection or even a practical
experience as a guest teacher in an unfamiliar learning environment (Bouglas, 2008: 4-5).
he acquisition of a teachers first experiences undoubtedly plays a key role in
shaping their course of personal and professional development. Besides, during their first and
second year of service, teachers usually exhibit more interest, receptiveness and willingness to
learn. Moreover, since their initial basic training (: university studies) might prove to be less
than adequate, the integration of new teachers in actual teaching conditions is accompanied by
several problems. Thus, the necessary communication and cooperation with an experienced
and supportive mentor will help in reducing the pressure resulting from facing difficulties, so
new teachers can effectively face class and time management problems, and therefore focus
on the process of learning much more quickly than new teachers who are not supported
(Evertson & Smithey, 2000: 294-304; Breaux & Wong, 2003; Roehrig, Bohn, Turner, &
Pressley, 2008: 684-702; Davis & Higdon, 2008: 261-274; Stanulis & Floden, 2009: 112-
122).
6. References
Asante, E. K. (2011). Teacher Professional Learning in Mentoring Relationships: Lessons
from a Cooperative-Reflective Model in Ghana. Doctoral dissertation. University of
Sussex). Available at: http://sro.sussex.ac.uk/7507/1/Asante, _Edward_Kwame.pdf
(accessed on July 13, 2016).
Bouglas, Ch. (2008). The Role of the Mentor Internship Candidates Education. Master
Thesis. Accessible at: http://invenio.lib.auth.gr/record/100812 (accessed on Augoust 8,
2016). Thessaloniki: Aristotle University, Philosophy and Pedagogy Department.
Breaux, A. & Wong, H. (2003). New Teacher Induction: How to Train, Support, and Retain
New Teachers. Mountain View, CA: Harry K. Wong Publications.
Cyprus Pedagogical Institute (2008). INTRODUCTORY TRAINING PROGRAM: Training
Program of New Teachers of Secondary Education - Mentor Training Program. Nicosia:

Ministry of Education and Culture of Cyprus - Cyprus Pedagogical Institute. [Document
In Greek].
Davis, B., & Higdon, K. (2008). The effects of mentoring/induction support on beginning
teachers. Journal of Research in Childhood Education, 22(3), 261-274.
Ehrich, L. C., & Hansford, B. (1999) Mentoring: Pros and cons for HRM. Asia Pacific
Journal of Human Resources, 37 (3), 92-107.
Evertson, C. M., & Smithey, M. W. (2000). Mentoring effects on protgs' classroom
practice: An experimental field study. Journal of Educational Research, 93 (5), 294-
304.
Fnlon, F. D. (1968). Les Aventures de Tlmaque. d . A. Cahen (Paris, 192o).
Hansman, C.A., (Ed.) (2002). Critical Perspectives on Mentoring: Trends and Issues.
Information Series. Columbus, OH: ERIC Clearinghouse on Adult, Career and
Vocational Education.
Jackson, P.W. (1995). Helping teachers to develop. In Hargreaves A. & Fullan M. G. (Eds.),
The Evolution of Education. Understanding Teacher Development. Trans. II.
Chatzipanteli. Athens: Patakis.
Kougioumtzis, G. A. (2014). Pedagogical Guidance / Mentoring Education: Reflection as tool
of mentor. In K. Kasimati, & M. Argyrou (Eds.), International and European trends in
education: Their influences on Greek education system. Minutes of the 5th
International Conference. Volume A, 120-126. 26-28 September 2014, Muscat
Schools Lambiri. Athens: ASPAITE - EEMAPE. [Document In Greek].
Kougioumtzis, G. A. (2015). Mentoring and coaching: The Advisory dimension of the role of
mentor teachers. In G. A. Kougioumtzis, (ed.) Psychopedagogical manifestations of
Counselling & Guidance. Athens: Grigori. [Document In Greek].
Management Mentors (2013). The Differences Between Coaching & Mentoring. Available at:
http://www.management-mentors.com/resources/coaching-mentoring-differences/
(accessed on July 19, 2016).
Mitsou, M. (1997). The G. P. Savvides literary editor of Seferis. In M. Pieris (Ed.), George
Seferis: literary and interpretive approaches - Essays in Memory G. P. Savvides.
Athens Patakis. [Document In Greek].
Roberts, A. (2000). Mentoring revisited: a phenomenological reading of the literature.
Mentoring and Tutoring, 8(2), 145-170.
Roehrig, A. D., Bohn, C. M., Turner, J. E., & Pressley, M. (2008). Mentoring beginning
primary teachers for exemplary teaching practices. Teaching and Teacher Education,
24(3), 684-702.
Stanulis, R. N., & Floden, R. E. (2009). Intensive mentoring as a way to help beginning
teachers develop balanced instruction. Journal of Teacher Education, 60(2), 112-122.
Tobin, M. J. (2004). Mentoring: Seven roles and some specifics. American Journal of
Respiratory and Critical Care Medicine, 170(2), 114-117.
Person-centered Counselor Training: Experiential activities as a means of

developing skills
I hear and I forget. I see and I remember. I do and I understand.

Confucius, 551-479 BC
Abstract:
Experiential activities confirm the determination that knowledge is not transferred, but it is
mostly acquired through an active participation and experience of the trainees. This involves a
combination of body and an investigation and cultivation of emotions in a process of
understanding themselves, which proves to exceed intellectual speech exercises. This text
treats the potentialities of the outstanding technique of role playing, through an example of an
activity in counselor training of a person-centered approach, with a focus on non-verbal
communication and two fundamental concepts, empathy and acceptance.
Keywords: Experiential activities, person-centered education counselors, non-verbal

communication, adult education, role-playing, empathy, acceptance
Constantinides Manos1 and Kougioumtzis Georgios2
1
Constantinides Manos, Ph.D.st., M.Sc., Social Worker, Specialization Program in Counseling & Guidance.
2
in Counseling & Guidance). Email: [email protected]
1. Experience: Learning through experience

Learning is not the accumulation of scraps of knowledge.
It is a growth, where every act of knowledge develops the
learner, and thus may constitute an even more complex
objectivities-and the more complex the object is, the
more astute becomes the subject.
Edmund Husserl3
1.1 Investigation of the concept

The term experience is based on the philosophies of existentialism and phenomenology
(Spiegelberg, 2012: 688-695). It has been used by both the wider field of psychoanalysis and
pedagogy (Taflaridou-Kaloutsi & Papaflessa, 2007: 33-40). Experiential teaching is defined
as the grid of teaching procedures which are motivated by experiential situations, namely the
needs and problems of everyday life, and by the experiences, questions and concerns arising
in the social environment (Chrysafidis, 1998: 17). The central idea of experiential learning
seems to be structured around the relationship between experience and education (Bakirtzis,
Ippeki & Georgopoulos, 2011: 141).
1.2 Experiential techniques

Experiential techniques promote learning processes both on a cognitive and emotional level
so as to master a subject. Experiential teaching is a form of alternative teaching. While
traditional forms of learning have learners adopt a passive attitude, experiential activities
make them think and mobilize them. More specifically, in response to the stimuli received
from the experience of an activity they are encouraged to delve into parts of themselves,
modify any dysfunctional behaviours and attitudes, and develop their own personal way of
expression and reflection (Wilsey, Arnold, Criado & Mykita, 2013: 82-83).
1.3 Benefits of using experiential techniques

The activities bring about significant benefits as participants-trainees enter in a process of
cooperation and are activated while trying to apply the knowledge they have gained during
the educational process. Taflaridou-Kaloutsi & Papaflessa (2007: 48) report that experiential
activities are appropriate when the goal is to foster not only analytical skills but also social
responsibility, empathy, emotional learning in general. Archontaki & Philip (2003: 74-76),
among others, indicate the following facilitating advantages in the use of experiential
activities:
3 Edmund Husserl, interpreted by Quentin Lauer, in May (2016: 374).

i. Experiential activities, as they are usually in the form of a game, allow participants to
spontaneously open up and unfold themselves in a genuine way.
ii. Common experience makes the conversation more interesting and activities are an
effective method for pleasant and quick learning of social skills.
iii. Interaction between the participants is strengthened.
iv. Their self-awareness is increased.
v. Development of interpersonal relationships is facilitated.
vi. It becomes easier for them to approach issues that concern them.
1.4 Person centered model and experiential education

In the person-centered model, in which empathy, acceptance and uncritical attitude are
prominent (Vrotsou & Kougioumtzis, 2015: 34-35), education through experiences is
considered as being by far the most appropriate method of teaching communication skills.
Learners are given the opportunity to express and manage their emotions with the help of the
educator-coordinator of the team, and to better understand aspects of themselves as well as
receive new knowledge, which arises as a result of their interaction with the other participants
(Kelley & Kelley, 2013: 321-324). The role of emotions in the consolidation of knowledge
along with experiential education, as Philippou & Karantana underline (2010: 43), help them
to be able to change attitudes and behaviours and to develop values. The authors continue,
noting that the students are guided through experiential teaching in emotional integration
and development of personal and social skills.
2. Beyond the principle of speech...: The body never lies

In the beginning, there was the body
2.1 Non-verbal communication

Non-verbal communication is not just about body language (gestures, facial expressions, body
movements, a look or clothing) but also about silences, touching, interpersonal distance and
time (Kourti, 2007: 15; Galanis, 1999: 117). Body language is everything but the words
(Kourti, 2007: 13). 90% of interpersonal communication is conducted through non-verbal
channels (Wainright, 1992, as cited in Papadakis-Michaelides, 1998: 15).
Body language is universal. It reflects the way people communicate, especially their
feelings (Ruthrof, 2015: 27-28; Hinzman & Kelly, 2013: 152-155). Martha Graham says that
the body says what words cannot (Samarakis, 2008: 17). Since it is the body which is
involved, the activities seem like a game, offering the participants satisfaction t and enabling
them to express themselves spontaneously and in a genuine way. The coordinator, motivator
and facilitator in person-centered education among other roles has the role to form an
appropriate atmosphere in which adult learners would feel that they play in a serious way,
similar to the seriousness exhibited by children at play. The importance placed on the body4
by the person-centered approach is reflected in the assessment that emotions are associated
with other neurophysiological and physical manifestations, and are felt first and foremost in
the body, in the form of physical sensations and discomfort (Stalikas, 2005: 144-145).
Kourti (2007: 13) states that research is impressive as for the responsibility of non-
verbal communication in the creation of meaning and emphasizes that non-verbal
communication is the most powerful element of the communication process, as the how do
we say this constitutes a kind of silent instruction to interpret not only the content of
communication, but also the relationship that people who communicate develop If there is
a discrepancy between language and physical statement (expression) then two different
messages are communicated that could easily lead to misunderstanding and
misinterpretation (Galanis, 1999: 119). When there is a conflict between the verbal and
non-verbal channel, people trust non-verbal messages (Argyle, Alkema & Gilmour, 1971;
Mehrabian & Wiener, 1967, as cited in Papadakis-Michaelides, 1998: 215).
3. Adult learning and group process

We learn only what moves us
Adult education has given a central place to the learner and a great part of vocational
training has emphasized professional experience (Marsick, 1987, as cited in Jarvis, 2004:
108). Experiential learning emphasizes the here and now, and leads people to
emotional integration and the development of personal and social skills, and not to the
acquisition of dry information and knowledge (Philip & Karantana, 2010: 37).
When the group is used as a means of learning, we can accomplish many more
changes than we can imagine (Miles, 1981, as cited in Jaques, 2004). The main concept of
person-centered approach is self-actualization of learners and the aim of education is a fully
functional man (Jarvis, 2004: 149). Besides, Rogers uses psychotherapeutic techniques for
4 Focusing, for example, is a technique of the person-centered approach, and was proposed by Gendlin, who was
a learner and founder of experiential psychotherapy. More information in: Stalikas, A. (2005). Therapeutic
interventions. Athens: Ellinika Grammata. [Document In Greek].
educational purposes (Jarvis, 2004: 149). Yalom (2006, as cited in Philippou & Karantana,
2010: 37-38) recognizes that change factors supporting the process of change in an
experiential group is information sharing, feedback, sharing of experiences and concerns,
development of confidence, recognition, expression and management of emotions,
development of communication skills, observation and safe trial of new positive behaviours
and their adoption.
3.1 Features of experiential learning

Adults learn when they act and engage themselves in the educational process. According to
Mucchielli (Courau, 2000: 28), if we are careful, we hold approximately 10% of what we
read, 20% of what we hear, 30% of what we see, 50% of what we see and hear at the same
time, 80% of what we say, 90% of what we say while we perform activities that require
thought and in which we are involved actively. The more energetic an adult is, the better he
learns. Therefore, it is necessary that the instructor should select techniques that promote
learners active participation (Knowles, Holton & Swanson, 2014: 290), while at the same
time reducing traditional teacher-training methods. The more the educational process is based
on group synergy, the more effective the learning (Courau, 2000: 29).
Key prerequisites for effective adult learning also include a connection of education
with everyday life and their needs and experiences as well as an investigation concerning the
obstacles encountered and the discovery of ways to overcome them. Finally, respect for
personal ways and styles in learning (Athanasius, Balntoukas & Panaoura, 2014: 22).
The coordinator-instructors role is a successful coordination of the educational group
with which he collaborates in fact, this is one of the prime aims that he ought to set. The
instructor-motivator, as Philippou & Karantana are noting (2010: 39), listens carefully to his
team, understands their needs of the here and now, their desires, their tensions, their
difficulties, their limits, and gets inspiration for his next intervention. Clearly, the
coordinator also learns through this process, because he enriches his own experience, and
manages multiple stimuli and trains various adult groups in many areas. Certainly, the
techniques he makes use of are many and cover a range of issues. He also uses the
participants existing knowledge to reveal all that they have to offer, while at the same time
during the educational process or in retrospect he connects everything that is reciprocated /
performed / exported with theory.
3.2 Simulation (role-playing)

Although there is a wide variety of techniques in adult learning, this text will focus on
simulation and especially in role-playing. According to Noy & Piveteau (1999: 49) it is
about adopting [the] behaviour of a certain personality so that the members can better
understand a situation and their own reaction in similar situations. The emphasis that role
playing gives to the problem allows the connection of education and professional life
connection, and is a clear advantage over other options (Knowles, 2013: 90).
4. The clock of counseling

The clock of counseling5 is a role-playing activity, which helps during the process of
development of the group: The educational group is divided into counselors, consultees and
observers. The counselors stand with their backs to the wall and face the center of the room
equally spaced in a circle. The same number of consultees take their place facing the
counselors in pairs. The observers stand at a distance and sideways from the pair they
observe. The observers take notes and record the non-verbal communication that the
counselor expresses with each consultee who is visiting him. The distance between counselor
and consultee in each pair has to be so much as not to hear what is being said between the
two. Observers do not try to read lips6, they just record anything regarding non-verbal
communication, both body language as well as eye contact.
The coordinator gives the following instructions: Each consultee selects a question /
issue that concerns him and presents it to each one of the counselors in the same way and
briefly. He stresses whichever theoretical, fictitious or problems do not help the process of the
activity and have nothing to offer but difficulty for the group. The time given may be, for
example, 4-5 minutes for each session (or it may be extended depending on the available
time). By the end of the session, each consultee moves to the right hand side counselor, that
is, clockwise. After the necessary time has lapsed (which can be indicated, for example, by
clapping), the consultee ought to if he has not completed his session with the counselor to
extend the time only by half a minute in order to complete the session, and then move on to
another counselor. That is why the coordinator needs to point out that the issue that the
consultees choose should be such that can be discussed as part of this activity, which has a
limited time frame, while it can be presented clearly and definitely in a short time. Consultees
are the only ones to move, whereas the counselors stay put, waiting for the next consultee
5It is included in the books of Llamas-Gordo, F. (2010) Frizen, S.J. (1993).

6
Lip reading is the act of watching the mouth area of a person while they are speaking and trying to understand
what they are saying, without hearing their voice.
each time. When a consultee reaches the last counselor, the line ends and the activity is
resumed, but with alternate roles this time.
In case a group especially if it is big has been divided into three parts-for example, ten
counselors, ten consultees and ten observers, the corresponding changes are made. This means
that, if time allows it, each participant may play all three roles or only two of them, e.g.
counselor and consultee, observer and counselor, observer and consultee. At the end of the
activity, there is a plenary session to discuss how the members felt about the activity. Then
you can start on the feedback of verbal or non-verbal communication and develop themes of
analysis-processing of the activity, which has the benefit of many possible additions and
elaborations, depending on the ability of the group.
5. Discussion, processing and analysis of the activity

The only person who is educated is the one
who has learned how to learn and change.
Carl Rogers
This activity allows the investigation of Rogerian basic concepts of empathy, acceptance, and
numerous events that take place in a meeting / session. Of course, the coordinator may expand
the techniques applied. He may, for example, expand in reframing, paraphrasing, clarifying,
emotional reflection, the output comment, as well as reception issues and farewell.
Accordingly, processing of non-verbal communication of the members may greatly
add to the understanding and consolidation of knowledge (Quiroz, Hernan, 2000: 4). By
giving the floor to observers, the counselors feedback pushes the discussion on all those
issues that a counsellor needs to know of. At this point, the counselors usually try to interpret
the issues mentioned by their observer, such as Yes, I crossed my hands, because my
consultee came and presented his issue prepared / solved and so he gave me room to say
something or I felt powerless to speak ... expanding the processing of the activity may
include comparison with techniques of other approaches, knowledge of various sciences or
the members experiences from their working environment.
At the same time, processing of the activity focuses on phenomena and concepts /
principles of person-centered approach to the business relationship, which is a two-way
process between counselor and consultee and is achieved through systematic communication,
which includes specific goals and objectives of solving problematic situations and are
associated with the consultee. Achievement of this process is a consciously planned action
and requires wide knowledge of human behaviour and capabilities for handling dynamic
phenomena arising in the course of its development. Of course, this study will focus on
empathy and acceptance:
5.1 Empathy
Empathy is the most proactive, tense psychosomatic movement for accurate understanding,
but mostly an encounter of the other at every moment, in every step of communication
(Kosmopoulos & Moulaloudis, 2003, as cited in Koletsi & Tragou, 2013: 166-167). Rogers
considers a counselors empathic attitude as a very important prerequisite and condition for
development and treatment (Bakirtzis, 1996: 105). This understanding allows the person to
be open to new aspects of his experience and thus gain greater genuineness / congruence
(Bakirtzis, 1996, 107). The counselor correctly understands the feelings and personal
meanings that the client is experiencing and communicates this understanding to the client
(Rogers, 2006: 101).
By giving the floor to the counselors, the coordinator-motivator can ask, for example,
what it was like having to give help in such a short time or having to hear ten consultees. He
can also ask what strategies they had to muster, if they followed some techniques or if they
felt strained by some of the consultees and how they handled it, what feelings were caused
and what they did about them. Also, if any concepts or theories came to mind, how they felt
or what they thought ... the counselors expression of emotions highlights the need of the
learner to talk about his direct experience.
Empathy is the ability of a person to resonate emotionally and intellectually with
others without having to identify himself with them (Yalom, 2004: 45). By asking the
consultees about how they felt with each counselor, what words or phrases made an
impression on them, whose speech and attitude they believe facilitated them, if there is great
difference in the counselors way of help, the concept of empathy is thoroughly discussed in
the group. Some consultees report that a large majority told them to do something specific or
see something as a possible prospect, others said that there was great variation, others say the
counselors were of great help for the reason that some of the counselors did get to see a
different perspective of the their problem, some were surprised by the variety of the ways they
were handled and treated by the counselors.
Empathy refers to the effort of the therapist to see the world through the perspective
of his client, while maintaining personal autonomy and control of himself (Stalikas &
Merton, 2004: 34). In the words of Carl Rogers empathy is ones ability to understand the
inner frame of reference of another with accuracy, with the emotional components and
meanings inherent in it, as if he was the other man, but without ever forgetting the term as
if (Rogers, 1959, as cited in Malikiosi-Loizou, 2001: 110).
Rogers, among other learning principles, states that when self-criticism and self-
assessment dominate the educational process, whereas evaluation by third parties comes
second, then independence, creativity and autonomy are promoted and encouraged (Jaques,
2004: 98). The questions that need to be answered in this activity are summarized by Koletsi
& Tragou (2013: 173): Is the empathy I demonstrate being understood? Does the client
receive understanding? Do I stick with the feeling of the client? Do I provide the right
environment in order to guide his personal development?
5.2 Acceptance
For Rogers, acceptance or caring or award, which he called unconditional positive regard, is
an attitude which is important in creating an atmosphere for change (Rogers, 2006: 101).
Bakirtzis (1996: 109) referring to Rogers emphasizes that within a protective-supportive
atmosphere of unconditional positive regard, it is possible that the client accomplishes
authentic learning. Gordon (2009: 42) points out that accepting someone as he is is an
act of love. Feeling that you are accepted is tantamount to feeling that you are loved.
It is necessary, therefore, that the counselor should feel genuine warmth and be open
to the consultee in order to be able to help him, so that a bridge is built through which help
can be given (Mouzakitis, 1998: 13). An acceptance that includes warmth, interest,
therapeutic understanding, intent on helping the person to regain control of his life. The
discussion introduces the principle of acceptance and participants express the difficulties they
had in accepting, recognizing and forming a relationship with another person, an element that
is the first step in their cooperation. Taber & Taber (1978, as cited in Mouzakitis, 1998: 14)
emphasize that a relationship starts when there is a sharing of feelings between two people
and the impact that they have on their lives. Acceptance means therapeutic understanding.
The questions that highlight this fundamental concept in person-centered training /
therapy are: Do I respect the consultee / the patient? Does he have a feeling of acceptance
during therapy? Is there warmth? Is he encouraged? Can he cope with acceptance? Does he
trust me? How does he interpret the acceptance I show him? What is it that makes it difficult
for me to show unconditional acceptance? (Koletsi & Tragou, 2013: 173).
6. Instead of a conclusion
According to Panta (2015: 11-12), activities are a way of seeking methods to satisfy the
learners need for independence. Activities and games -except others- serve as pretexts for
group discussions about personal desires, fears, anxieties, features and capabilities. They
provide stimuli for reflection and discussion in the group. Besides, activities facilitate the
development of trust and personal relationships, while one exposes himself more easily to
fewer people than in front of a large group.
Activities as an option in executive/counselor training is of particular importance
because it assists the development and expansion of their knowledge. Also, through activities
each counselor in training is provided with self-knowledge in an empirical and genuine way.
Participants enter in the process so as to cooperate, to be activated and to apply, at the same
time, the knowledge gained through the educational process, by relaxing some of the pressure
of their desire for acceptance and the process of information acquisition / assimilation
(Karatzolas et al., 2006). Finally, activities and participation of learners in them is an
attractive type of endoscopy, which helps to enhance self-awareness.
7. References
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Bakirtzis, K. (1996). The dynamics of interaction in communication. Athens: Gutenberg.
Bakirtzis, K., Ippeki, B., & Georgopoulos, A. (2011). The effect of initial teacher training
in experiential teaching methods in their practices in early childhood education.
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Galanis, G. (1999). Introduction to psychology of everyday interpersonal communication.
Athens: Papazisi. [Document In Greek].
Gordon, T. (2009). Secrets of an effective parent. Trans. Z. M. Rigopoulou. Athens:
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judgments. Journal of Experimental Social Psychology, 49(1), 152-155.
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team and personal development activities. Thessaloniki: Miden deka - 010.
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communication skills. Journal for nurses in professional development, 29(6), 321-324.
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Educational Leadership and Counseling: Common Places
Abstract:
A careful look at the theory of leadership would reveal the existence of common
properties between the leader of an educational unit and the guidance counselor, highlighting
distinct overlap between the two fields. At cognitive leadership and counseling skills, which
are reviewed in this paper, overlaps are detected in the fields of intellectual encouragement,
constant motivation, and facilitation in selecting the direction of professional development, re-
attributing meaning, problem solving and co-creation of new solutions.
Keywords: educational leadership, guidance counseling, comparative investigation, common

places.
Louka Dimitra 1, Lampros Giannikopoulos2 and Kougioumtzis Georgios3
1
Louka Dimitra, Ph.D., Social Anthropology, M.Ed. Leadership in Education, Specialization Program in
Counseling & Guidance. Email: [email protected]
2
Giannikopoulos Lampros, M.Ed. Leadership in Education, Specialization Program in Counseling & Guidance.
3
1. Introduction
Although a first reading would take as absolutely distinct the exercise of counseling art
correlative with the application of transformative leadership in the educational context, theory
of leadership reveals how many of the counseling skills exist already at admissions that define
the conceptualization of leadership. In the assignment that follows, the transferability of views
of counseling in the practice of effective leadership is shown. At the same time, the
proportions will be identified and what is discussed is how counseling skills of the cognitive
level are transferred in the contextual of leadership, assisting in the best possible version.
2. Encouragement
In transformational leadership, the leaders personal responsibility is the challenge and
conceptual repositioning of employees correlative with preconceptions of the past along with
strong encouragement, so that they can perceive current situations under a new light (Bass &
Riggio, 2006). At the same time, in the academic context, the views of Bass (1999) for
learning enhancement are associated with the ability of intellectual stimulation. Being
consistent with the above position, the field of counseling demonstrates the counselors
intention to assist the consultee so as to see an unsolved problem in a new context, stimulating
an innovative understanding (Yalom, 2002). The focus on maintaining this information can be
linked to the ability of the counselor to provide mental stimulation in consulting.
3. Constant motivation
School management is effective when expectations of the leader, of the subsistents and their
work converge (Saitis, 2008). According to Camilleri (2007), fifteen theories and about thirty
variations discuss the concept of motivation which is a particularly important skill for
understanding behavior and it is fully connected with the concept of job satisfaction.
An effective leader possesses the skill of constant motivation utilizing motives that are
connected with the phase of life the peoples needs go through. The leader motivates the
teachers to incur creative initiatives, supporting each teacher individually. He creates the
feeling that all of them contribute to the success of the school events and as a result they
become valuable partners (Ryback 1998, ref. to Makris, 2013). In agreement with the concept
of influence, inspirational motivation expresses the grade up to which the leader possesses the
skill to inspire (Bass & Riggio, 2006). By comparison, motivation performed by the counselor
during consulting sessions, so that the consultee can move towards the change of the
situations that concern him through strengthening confidence in himself, is a necessary
precondition for a successful selection (Burke, Arkowitz, & Menchola, 2003). In addition, in
family counseling, the model of functionalist family therapy was built around the idea that in
order to have a beneficial effect on the overall effort, all family members should be interested
and motivated up to a sufficient extent to participate (Sexton & Alexander, 2005). Both in
counseling and in transformational leadership, the task of inspiration to motivate people into
action that will bring about change is present.
4. Assisting the selection of direction

In the case of leadership, transformative leaders have the responsibility for planning and
imparting direction to subordinates. In the profession of counseling, the responsibility for
setting goals and creating plans is deposited mainly on the consultee, but the counselor shall
remain responsible for facilitating the process, so that the predetermined goals are
successfully achieved. According to the new notion of the role of a career counselor, the
counselor is perceived as a vocational guidance specialist but, additionally, as a facilitator and
"co-manufacturer of the consultees personal development as well as his/her design of life
(Amundson, 2006; Brott, 2005; Savickas, 1994). Besides, the Code of Conduct of EOPPEP
(2013: 8) notes that the counselor "respects the dignity, personality and freedom of the person
[...]. Treats him/her with courtesy and in a friendly manner and supports decision making or
the search for solutions with the aim of professional development and prosperity". An
effective counselor conducts interventions which focus on the concept of self that the
consultee has, also helps him/her to clearly distinguish the way he/she sees the world
enriching ones vision with a fresh look (Moss & Glowiak, 2013), as there is no single view
of reality but multiple views, like many correct ways of thinking and acting (Krivas, 2011).
Meanwhile, an effective leader organizes, reforms and upgrades his colleagues work and
facilitates communication between all involved, seeking for close cooperation among
stakeholders. Moreover, the former faces the problems arising with accuracy and provides
teachers with pedagogical and teaching instructions contributing to the programming of
educational work, while, at the same time, he provides teachers with the possibility of
autonomy (Stravakou, 2003).
5. Development
As for the counseling relationship, Rogers (l961: 39) stated that one of the two parties has the
intention to promote the growth, maturity and improve the life management of the other. The
objectives of each guidance counselor aim at changing the consultees behavior and his/her
way of life, increasing awareness or insight and understanding resulting in a change of

thinking and conceptions of ones self (Brammer & MacDonald, l996). The consultee
becomes, simultaneously, a lifelong learner (Krumboltz, 2009). At the same time, the success
of a leader depends mainly on how they will face the human factor (Saitis, 1992).
Specifically, Leithwood & Riehl (2003) argue that a successful leader of a school unit
provides personal support to the members of the staff and simultaneously promotes a
continuous and systematic improvement through cultivation of cognitive thinking.
Additionally, the particular leader recognizes the work of teachers and encourages their
improvement through professional development, which is necessary in modern conditions to
which they should adjust so as to become lifelong learners and respond to the level of
professionalism required. Moreover, the configuration of psychosocial identity of each
person, depending, each time, on social positions and roles occupied by the person, is a
lifelong process.
6. Searching for the meaning

Bass & Bass (2008), describe leaders as the providers of understanding and meaning of
situations and those who follow them are considered to be characterized by confusion,
ambivalence, vagueness, ambiguity or uncertainty (Bass & Bass, 2008: 17). Subsequently,
leaders are the people who give meaning to a situation in order to facilitate the orientation of
the employees. The concept of attributing meaning has been described as an integral part in
the consultative guidance process as well (Savickas, 1993). The ethics code of the American
Society Advisory (ACA, 2006) describes counseling as a process in which the provision of
direction and an action plan of the consultee is deposited to the counselor. The counselor has
helped the consultee to acquire the awareness of the alternative outlets and the latter is
encouraged to take responsibility for taking action in one or more of these (Moss & Glowiak,
2013: 4). However, the personal development of the consultee follows the direction he/she has
chosen.
The core of both processes involves the orientation and signification of situations
for those people who seek inspirational assistance for action as to the direction they choose on
their own, both by the leader and the counselor. Freire (1998) focuses on action which should
engage individuals in occupying prominent positions of power through the use of a non-
hierarchical dialogue. This dialogue promotes the possibility to define and satisfy the needs of
all people in a most scholarly manner. Meanwhile, the open dialogue on the causes of
problems, which is followed by the action of improving conditions, is the foundation of

distributed leadership (Lewis & Borunda, 2006: 408).
7. Solution of a problem
The ability to transform characterizes a leader who produces work by daring changes based
on the conception and implementation of radical solutions to effectively face the issues
whenever they arise (Theophilidis & Stylianidis, 2000). Meanwhile, the leader presents the
school vision with clarity, creating those conditions that allow the achievement of the
objectives. The range of the leaders influence makes possible his/her negotiating role in
resolving disputes. He/She promotes any kind of cooperation, while facing directly and
decisively the situations of uncertainty displaying all possible alternative solutions
(Stivaktakis, 2005). Additionally, in the case of leadership, the skill of lateral thinking is
considered a major parameter, that is the ability to investigate alternatives as solutions (De
Bono, 2002: 11). For this purpose, the strategy of "brainstorming serves to highlight lateral
thinking allowing for searching and finding a variety of different proposals to resolve the
conflict and choose the most appropriate solution through the participation of all parties
(Zavlanos, 2002: 241). Furthermore, in counseling, where the action is seen as a key element,
among other techniques, the "brainstorm" technique is used in activities that may be
undertaken by consultees so as to improve their situation. Errors, in this context, are evaluated
as learning experiences rather than failure (Krumboltz, 2009).
The transformative leader encourages the involvement of teachers in the decision-
making process so that they may gain the power they need to operate, and he/she has
sensitivity which is expressed through his/her understanding to feelings, aspirations and
needs of his subordinates (Theophilidis & Stylianidis, 2000).Various problem solving
strategies can be applied in the practice of school leadership (Metcalf, 1995).There are some
techniques used such as praise and complimentary comments so that the building of the
solution can provide continuity of the existing strengths and shift the focus of the problem to a
variety of possible alternatives (De jong & Berg, 2002). At the same time, finding exceptions
is another strategy which allows people to see change as a probability based on past successes
(de Shazer, 1988; De jong & Berg, 2002). In a work context, the above techniques can be
applied to all members and, therefore bring about change in the whole system (Metcalf,
1995), so as for the school's vision to become more open to changes transforming the school
climate in a positive manner.
The techniques that support problem solving in the counseling sector are presented at
the consultative model of de Shazer (1988). Accordingly, the solution to this problem is based
on strengthening of existing strengths and past successes rather than focusing on the problem
(De Jong & Berg, 2002). In individual counseling, the person is encouraged to try innovative
behaviors if praised for what he has achieved so far. While attempting to solve the problem,
the consultee is asked to remember and describe moments of his life during which the
situation had a positive outcome because of his choices.
8. Co-Creating New Solutions

At the same time, the focus of constructivist vision in counseling includes the perception that
realities constitute co-constructions using language as a means (Mortola & Carlson, 2003).
Reality is not a single one and the counselor should pay particular attention to the consultees
narratives which are accepted as the dominant, present realities. The counselor can help the
consultees to broaden their understanding of highlighting the exceptions to the problems, co-
creating new solutions and co-constructing healthier narratives (Wachter, 2004; Krumboltz,
2009).
The counselor helps the consultee learn how to act, to achieve a more satisfactory
selection of profession and personal life rather than choose a single profession. The former
stimulates the latters appetite for continuous learning without attempting to match the
consultees personal characteristics with relevant professions. At the same time, they engage
the consultee in exploratory actions in order to create non predesigned but beneficial for him
events. In modern, constantly changing conditions this process helps him/her to accept
uncertainty as an unexpected condition and to use it in his favor so as to capitalize the
circumstances and design new experiences (Krumboltz, 2009). According to the
Happenstance Leaning Theory (Krumboltz, 2009, 2011), career management requires 5
necessary skills: curiosity, to discover new learning experiences, persistence, which is
considered as stable energy investment in the objectives, flexibility, or ability to adapt to new
situations, optimism and risk-taking ability. The effectiveness of counseling intervention is
evaluated in accordance with the consultees achievements in the real world in leading a
satisfactory life.
The consultee is involved in a reflective journey of a more satisfactory life and career
identity (Reid & West, 2011). The co-construction activities of the counselor and the
consultee help in the reconstruction of old signification causing new visions (Krivas, 2011)
through the description of career experiences (Del Corso & Rehfuss, 2011). The consultees
are considered to be experts in the issues of their own life (Bujold, 2004), while the
counselors facilitate the development of their professional learning experiences.
Simultaneously, based on the approach of chaos, people are facilitated to prepare for the
changes and exploit them to their advantage (McIlveen, 2009) by maintaining their optimism
even in uncontrollable situations. In this case, the focus in the counseling process is
transferred from "contingent thought" to highlighting the possibilities (Pryor, Amundson &
Bright, 2008).
Meanwhile, the leader in the case of distributed leadership recognizes that
"interpretations of the world around us are pluralistic (Bruner, 1996: 15), understanding that
professionals participate in communities that construct the reality of the world around us. The
truth of this world is not vicarious, but instead it is a participatory construction which is
greatly used in schools where the selected methodology defines what serves the promotion
and fulfillment of the communitys all members capabilities (Lewis & Borunda, 2006: 407).
In this context, the leader remains open to the views of others. He is flexible, activating
colleagues and is connected closely with them on a personal level (Stivaktakis, 2005), since
"Exploring a topic means to investigate the perceptions of individuals as to the reality and
their actions [...], the selected methodology imposes the co-exploratory activity of people
(Freire 1998: 87). An effective leader gives feedback as a critical friend who is involved in an
ongoing constructive dialogue with teachers (Blase & Blase, 2000: 133), gives praise which
affects, among other properties, empowerment, risk taking, innovation and creativity (Blase &
Blase, 2000: 134). According to Oduro (2004), in the supporting factors which assist the
implementation of distributed leadership, taking responsibility and risk are included.
Proportionally, Egan (2010) reports that the counselor should possess those skills to help his
consultee to choose appropriate strategies and actions that will result in an effective change.
The result of the advisory procedure should be a change in the consultees life, in accordance
with the objectives set. Indeed, the consultee should acquire the skill of risk-taking according
to Krumboltz (2009).
In conclusion, it could be said that further comparative investigation of the two fields
could contribute to the clarification of effective counseling skills of a transformative leader
but also to the emergence of leadership that should be inherent in the role of a guidance
counselor, under the future possibility of its implementation to the Greek educational system.
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Counseling and Psychological Support to Teachers
Abstract:
It is reasonable that the multidimensional nature of the role of the teacher causes difficulties,
sometimes even unapproachable, related to issues such as teachers scientific training,
relationships with students, colleagues and parents, students learning difficulties and often
unsatisfactory working conditions. If we add personal experiences and the difficulties that
every reasonable man has, it is clear that we are referring to an occupation in which
counseling and psychological support is required and needs to be provided profusely. This
study, therefore, is focused on exploring the needs of Primary and Secondary Education in
Schools of the prefecture of Evvoia (Greece), regarding counseling and psychological
support. The research, which was conducted in January 2016, showed that the needs of
teachers on issues of Counseling and psychological support are not just a theoretical research
hypothesis, but a fact and revealed the deficit in counseling for work-related stress and
burnout issues.
Keywords: Teacher, occupational stress, burnout, counseling and psychological support
Basoukou Eleni1 and Kougioumtzis Georgios2
1
Basoukou Eleni, Philologist, Specialization Program in Counseling & Guidance, email: [email protected]
2
in Counseling & Guidance), email: [email protected]
1. Introduction
Working as a teacher in recent years has changed significantly (Kougioumtzis, 2014b).
Besides imparting academic knowledge, teachers nowadays are facing new challenges and
unprecedented situations in the classroom and at school, and are often asked to identify the
serious problems of the students and cater for both their own increased needs and for the
smooth operation of the school unit (Malikiosi-Loizou, 2011).
The fundamental issue of burnout, which occurs as a consequence of the lack of
satisfaction and the constant experiencing of occupational stress on the part of teachers,
impedes the practice of their important role and they ought to be given as many creative and
substantial solutions as possible (Pappa, 2006).
This study aims to examine the extent to which counseling and psychological support
for teachers can improve educational reality and / or everyday teaching.
2. Theoretical framework
2.1 Teachers
The teacher is a key element of the educational process (Neave, 1998) and plays one of the
most catalytic roles in the implementation of any educational policy. As Armour & Balboa
(2000) argue, the teaching profession is a process of lifelong learning, which involves
continuous learning of a higher level and participation in a dialogue on the creation of new
knowledge. Moreover, teachers as intellectuals, according to Giroux (as cited in Arnidou,
2007), are cultural producers involved in public issues and constitute the main agents for
adopting any educational reform. They also generate curricula, participate in the dialogue
with the young and actively train students in critical literacy, democracy and social justice
(Kougioumtzis & Bikos, 2015), enhancing thereby their transforming and reformative role
(Kougioumtzis, 2016).
2.2 Education
The term educational work includes all actions, activities, processes and material produced,
aiming to accomplish educational and cultural outcomes and may be better explained as a task
formed and performed at three levels: (a) work within the educational system, (b) work within
the School unit or institution and (c) classroom work and work of a specific teacher
(Papadopoulos, 2015).
According to the Greek Law no.1566/1985, the purpose of primary and secondary
education in Greece is to contribute to the overall, harmonious and balanced development of
mental and psychosomatic abilities of the students, so that they regardless of gender and
origin have the potential to develop into complete personalities and live creatively.
2.3 Need
2.3.1 Conceptual approach
The concept of need is often used in everyday life, but the significance it acquires depends
on a broader context. According to Suarez (1994), need is dimension, a discrepancy between
the actual and the desired state, which is the result of ideals, preferences and expectations so
in order to identify any needs we are required to correlate reality with the desired state and
the needs will stem from this comparison.
Vergidis and Karalis (1999) believe that need could fall under several different
conceptual contexts, depending on the theoretical background through which it is being
approached. According to the psychological approach, needs are classified depending on their
urgency for satisfaction. This is the reason why Maslow refers to primary and secondary
needs, creating a pyramid, where secondary needs (biological, cognitive, aesthetic) are placed
at the lowest levels, while at the top of the pyramid we find the individuals need for self-
actualization. This classification associates educational needs with other important social
needs, while satisfaction of secondary needs becomes the basis for satisfying superiors.
2.3.2 Teachers needs

The needs of teachers could be divided into three categories: In personal needs, which satisfy
individual interests; in professional ones, where the emphasis is on professional development
and prestige, and in teaching needs, which are referenced to teaching practice
(Christofilopoulou, 2004). The need for counseling and psychological support, which is
detected in this study, mainly relates to the first two categories, without excluding the impact
of this need on teaching practice.
2.4 Counseling
2.4.1 Investigation of the concept
The term Counseling is used to describe any process by which a person is aided through
discussion to clarify thoughts and feelings, to overcome difficulties and to learn more about
himself (Malikiosi-Loizou, 2012).
Dimitropoulos (2005) concisely defines Counseling as a field of knowledge whose
actual application is part of a network of services, which the author calls institutions for
human assistance without a finite and strictly defined outline within the framework of which
all efforts of societies to support, to assist and facilitate their members are included.
2.4.2 Purpose of Counseling

As for its purpose, Counseling is a method of approach and intervention, a means of ensuring
that the person facing or trying to prevent a problem receives assistance. Therefore,
counseling is both a process and career process as well as a set of skills for the
implementation of methodology in ones attempt to assist or prevent a problem (Nelson-
Jones, 1983 and 1995, as cited in Dimitropoulos, 2005).
2.4.3 Career Counseling

One of the branches of Counseling is Vocational Counseling or Career Counseling, which
deals with assisting in occupation and employment concerns, and generally aims to assist the
individual in his quest for normal development, completion, self-actualization and successful
adaptation (Dimitropoulos, 1998).
2.4.4 Counseling Psychology

Counseling Psychology is a specialization of Psychology which facilitates lifelong personal
and interpersonal functionality, focusing on emotional, social, professional, educational and
developmental concerns, as well as on problems related to health (Malikiosi-Loizos, 2012).
2.5 Professional adaptation and job satisfaction

Professional adaptation is the state of relationships between the individual and their
working environment in which the individual, based on their own abilities and needs, is in
perfect harmony with their work. Thus, the needs of the employee are satisfied to the greatest
possible extent, while the objectives set by the professional environment are also being
implemented (Dimitropoulos, 1998).
Ginzberg (1951, as cited in Dimitropoulos, 1998) focuses on three types of job
satisfaction: (1) The internal, as a result of a pleasant feeling arising from participation in
productive activities or of a feeling creation that an individual experiences, when they
accomplish self- expression through performance. (2) The consequent, which is a function of
natural, social and psychological conditions which characterize the working environment (e.g.
cleanliness, air conditioning, employee-centered administration, social climate, collaborative
colleagues). (3) The external, related to payment from work and may be of any material form.
2.6 Human motivation and the path to self-actualization

Dimitropoulos (2004) cites that an individuals work motivation plays an important role in
their overall professional adaptation and satisfaction. Moreover, he points out that after 1950
there have been theories which argue that the motives to work are not only economic, but they
are also directly and inextricably linked with human needs. According to these theories, the
individual acts and reacts with a motive to meet their occasional needs. Therefore, work
motivation plays a significant role in the professional behavior of the individual.
2.6.1 Maslows theory

One of the best known and almost universally accepted theories of motivation is Maslow's
theory of needs, which prioritizes human needs as follows: physiological-biological needs (for
food, shelter, sleep and any other need associated with the natural existence of man) are the
first ones, followed by the need for security (for a secure job, home, being provided with care
and any other need which is related to the existence of a stable and non-threatening
environment), then he adds social needs (for relationships, acceptance, friendship), the need
for appreciation or recognition (self-esteem, power, prestige) and, finally, the need for self-
actualization (clearly psychological needs which are brought about when people find that they
can do what they think they are able to do).
2.6.2 Teachers motivation

According to an article by Roimpa and Nomikou (2015), in Greek public education, the
teachers physiological needs and security needs are satisfied to a great extent by the
administration, through a unified payroll system and ensured tenure. On the contrary, their
social needs and those of appreciation and completion, are satisfied through their own
behavior and their individual effort. Studies conducted for finding the factors for teachers
satisfaction (Saitis, 2007; Eliophotou-Menon & Saitis, 2006; Koustelios, 2001) demonstrate
convergence of conclusions. These conclusions are extremely useful because they distinctly
show that teachers satisfaction is multifactorial and that it is directly linked to the subjective
features of each employee, as well as to motivation by administration. More specifically, one
of the most recent studies (Saitis, 2007), identifies a grading scale of satisfaction factors as
follows (Roimpa & Nomikou, 2015):
The role of the principal and school climate.
Promotion prospects and the advantages of the teaching profession.
Rewards recognizing the teachers efforts and their performance by the administration.
Their compensation.
General school organization.
Teachers feelings towards their work.
Cooperation among teachers.
2.7 Teachers stress

2.7.1 Investigation of the concept of stress
One of the key psychological issues plaguing teachers of today is considered to be stress,
which falls under the general category of stress generated by ones occupation and is known
in the literature as occupational stress.
The definition of stress depends on the approach of the experts using the definition
in question. Selye (1956, as cited in Pappa, 2006) talked about the body's response to a
pressing situation and about the relation of a total physical response to any environmental
stressor. Lazarus (1993, as cited in Pappa, 2006) argues that stress is the result of an active
interaction of the individual with their environment and that it may have physiological,
psychological or sociological parameters, which are not necessarily independent from one
another. When the person realizes that the demands of a situation are disproportionately
greater than their abilities, then the body reacts (Sarafino, 1993). Kyriakou and Sutcliffe
(1978) define stress as a teachers reaction, which manifests itself as an expression of negative
emotions such as wrath or depression accompanied by any pathogenic physiological
changes, such as palpitation; it is about features that act as results of being under pressure and
the demands faced by the teacher, which are definitely related to his professional role.
2.7.2 Effects of stress / pressure

Teachers stress may manifest itself as confusion, aggression, unwillingness, and an increased
tendency to absenteeism or a decline in the performance of both the teacher and students.
Aspects of the teachers performance, such as creativity and effective application of teaching
techniques suffer when he is experiencing intense stress (Pappa, 2006).
2.7.3 Factors which cause stress / pressure

Generally speaking, according to Pappa (2006), stress may occur when the employee does
not fit well enough his line of work or when his job involves assuming responsibility for the
safety, welfare or behavior of others. It is clear that humanistic professions, and particularly
the teaching profession, have many of these elements.
The main stressors are usually: undisciplined students, the negative attitude of students
for school, lack of preparation time, the lack or ambiguity of a framework which defines the
role of the teacher. Also, the personality of each teacher and his ideology have been identified
to be important factors contributing to the genesis and treatment of stress (Pappa, 2006).
Other important stressors are a lack of motivation on the part of students, lack of time to solve
problems which arise daily, the difficulty of teachers to understand each other, and even an
incomplete infrastructure (Kloska & Raemasut, 1985).
2.8 Burnout
2.8.1 Investigation of the concept
Burnout is a problem faced by employees in various workplaces, especially those ones
classified as socio human oriented, and it is associated with the employees dissatisfaction by
the parameters which shape their working place and the working conditions (Roimpa &
Nomikou, 2015).
The term burnout was first used by Freudenberger (1975), to characterize the
saturation and gradual exhaustion of the individual caused by their occupation.
2.8.2 Burnout and teachers

Teachers burnout is a physical and mental exhaustion syndrome, in which teachers are
overwhelmed by feelings of anxiety, a loss of interest and any positive feelings for their
students; they are not satisfied with their work, forming a negative image for themselves and
fail to address any problems encountered in the educational process (Chatzipemos, 2006).
According to research results worldwide, burnout seems to concern a very large number of
teachers (Mouzoura, 2005).
Four main models regarding the study of teachers burnout syndrome have appeared in
the literature: the model of Edelwich & Brodsky (1980), the model of Cherniss (1980), the
one of Pines (Pines & Aronson, 1988) and the model of Maslach (1982), which is prevailing.
Burnout Syndrome, according to Maslach & Jackson (1986, as cited in Davrazos, 2015), is
defined as a continuous change of feelings, which teachers experience as emotional
exhaustion, depersonalization and low personal accomplishment.
2.8.3 The Model of Maslach

Emotional exhaustion: It is characterized by lack of energy and the feeling that the emotional
reserves of the employee have run out, with no renewal resources (Maslach, Jackson & Leiter,
1997). A common symptom is unwillingness to go to work (Kantas, 1996).
Depersonalization: It refers to the development of neutral or negative emotions and to
the professionals withdrawal from the recipients of his services, who are often treated
disparagingly (Maslach & Jackson, 1986).
Personal unaccomplishment: People feel unhappy and frustrated about their
achievements (Kantas, 1996), thus, imposing on themselves the idea that they are
unsuccessful. They gradually develop depression, which can lead to them either seeking help
from a specialist or to quitting their job (Maslach, 1982). As for teachers, in particular, a sense
of low personal achievement from their job derives from the aspirations they have when they
enter this line of work, by which they wish to help students learn and grow, something which
they ultimately feel they cannot achieve (Maslach, Jackson & Leiter, 1997).
2.8.4 Burnout stages

The phenomenon of burnout does not suddenly appear, but undergoes four consecutive stages
from onset to its climax (Chatzipemos, 2006):
i. Stage of enthusiasm: The newly appointed teacher enters the workplace with very
high goals and expectations.
ii. Stage of doubt and inertia: The teacher doubts about whether his work meets his
expectations and deepest needs.
iii. Stage of frustration and defeat: The teacher considers every effort of his to be futile.
iv. Stage of apathy: The teacher remains in school, apathetic to any educational
innovation, needs or students problems.
2.8.5 Burnout causes

According to Maslach, Schaufeli & Leiter (2001), the causes of burnout ought to be sought
both in the characteristics of work and the working environment as well as in the individual
characteristics of employees. In the communication bulletin of the Company of Psychosocial
Health of Children and Adolescents, the appearance of the syndrome is justified both by the
structure and functioning of the educational system and by the teachers personality and
characteristics.
2.8.6 Burnout effects

The effects of burnout on the individual (Unger, 1980) can be divided into physical,
psychological and behavioral while Chatzipemos (2006) notes psychosomatic reactions, a
decline in self-esteem, poor concentration, feelings of inadequacy and guilt, socialization
problems. Davrazos (2015) in Neos Paidagogos refers to the effects that occur in School as an
Organization.
2.9 Counseling in the workplace

Dimitropoulos (2005) notes that Counseling in the workplace in Greece has not yet received
the emphasis it needs, except for some multinational companies. He therefore proposes the
existence of a Workplace Counselor (a Counseling professional specializing in employees
counseling and professional psychology) in any place where people are working and who will
accommodate their employees within or outside working hours and who will discuss with
them problems that may be encountered regarding their jobs or not. A Workplace Counselor
in a properly organized office in any private or public service works positively for everyone,
employees and employers, improving working relationships and production, reducing
accidents, reducing absenteeism, improving the relationship between work and family
environment, by reducing mental and physical fatigue.
2.10 The contribution of Counseling in dealing with the problems of teachers

The American Psychological Association, outlining the objectives of the counseling process,
indicate that a counseling psychologist helps people with physical, emotional and mental
disorders to improve their quality of life and to increase their ability to live a more functional
life. This is achieved by discussing and setting personal goals, cultivating a motivational /
reinforcing climate and focusing on positive psychology. The ultimate goal is to strengthen
the potential advantages and reinforce their potential for achieving optimal functionality and
quality of life (Malikiosi-Loizos, 2012).
Furthermore, Counseling primarily addresses normal, healthy individuals in order to
help them ensure proper development, through anticipation and prevention of problems
(Dimitropoulos, 2005).
Vocational Guidance for Dimitropoulos (2004) addresses all those to whom it is
directed and Counseling as a whole, as long as they need assistance and guidance on matters
concerning their career, educational and professional development so as to avoid personal
deadlocks. Pappa (2006) points out that teachers are in need of helpers when exercising their
role, receiving emotional support and guidance for themselves and believes that cooperation
with a school psychologist can be instrumental in these areas. Specifically, a school
psychologist can direct teachers in positive outlets for solving any difficulties they face and to
help them to adopt effective strategies for the management of difficulties. In the following
part, we attempt a minimal presentation of focused investigation on the need of teachers in the
context of counseling and psychological support.
3. Research part
3.1 Research regarding teachers burnout
According to Chatzipemos (2006), in the communication bulletin of the Company for
Psychosocial Health of Children and Adolescents, some research in America and Europe have
shown that of all employees in humanistic professions teachers are the ones who are
particularly affected. Based on the international literature 5-25% of teachers suffer from the
syndrome of burnout, whereas in Greece 10% of teachers are experiencing high emotional
exhaustion. In Greece, one of the first significant researches was carried out by Alexopoulos
in 1990 (Papagianni & Reppa, 2008).
Due to the extent this phenomenon has reached, there has been a proposal to set up an
official body of Counseling and Vocational Guidance, within the framework of Greek
Education Directorates, which will address and provide services to teachers (Hatzipanagiotou,
2012).
3.2 Research questions and objectives of the present research

Given that in recent years occupational stress has become a major issue, the following are to
be investigated:
i. The degree of work stress and burnout on the basis of their negative effects on the
health of teachers and on their teaching practice.
ii. The potential usefulness of counseling teachers under these circumstances.
iii. The context of counseling, as modern teachers need it to be.
3.3 Research methodology
The research problem often dictates methodology (Trow, 1957, as cited in Avramidis &
Kaliva, 2006). Thus, in the present investigation, a qualitative approach was chosen, which
provides access in depth of the participants personal perceptions and feelings (Bell, 1999).
More specifically, the method of semi-structured interview was used as a data collection tool
(Patton, 1987).
The guide of the interview was based on three thematic axes corresponding to research
objectives. For the purposes of the investigation we received oral interviews of a total of 10
teachers, five primary school teachers and five secondary school teachers of different
specialties from the Prefecture of Evvoia (Greece).
3.4 Data processing based on the thematic axes of the interview

Some insights from the data processing based on the research axes are outlined here:
First research axis:

All teachers interviewed admit to experiencing work stress to a greater or lesser degree and
note that many colleagues of theirs are suffering and need help, while teachers of Secondary
Education state less vulnerable to such difficulties. Nine out of ten teachers recognize stress as
a negative factor in the quality of their work and in their personal lives.
Second research axis:
Counseling as a discipline was not really unheard of, but somewhat vague for nine out of 10
teachers. However, a provider of counseling and psychological support for teachers is
characterized not only useful but also needed by the vast majority of the questioned teachers,
who listened in surprise and obvious delight about the possibility of being offered such a
service in the Greek educational system.
In regard to work factors that cause stress and complicate their daily lives, it could
generally be inferred as a result of processing the research data that Counseling will primarily
benefit teachers to improve the quality of their relationships, which in schools run in five key
areas: Relationships with students, parents, colleagues, the Principal and themselves.
All the teachers, but especially those of primary education, highlighted classroom
management problems and the formation of a good attitude toward students with physical or
social particularities. Therefore, they consider that Counseling will provide teachers with
relevant help and the strength to build a constructive relationship with their students.
Great emphasis was also given to problems related to parents, who are considered to
be critically interfering with educational work, causing not only changes in the planned work
of teachers, but sometimes they also upset the teachers mentally. In addition, teachers of the
research sample believe that parents are often responsible for the less harmonious relationship
that is developed between teacher and students.
Accordingly, some teachers make reference to the importance of cooperation with the
school principal, especially in matters relating to parents and the problems caused in their
communication with their colleagues.
Third research axis:

The views of the questioned teachers converge on the need for a parallel provision of
individual or group counseling by a specialist.
4. Conclusions
The main conclusion confirms the results of some quantitative research, which are the most
numerous to date on relevant issues: Greek teachers at appreciable rates are experiencing their
profession as a stressful one, while this prolonged work-related stress has a direct and
substantial effect on their mental and physical health, as well as on their professional
performance and their capability to respond adequately to parameters / functions associated
with their role as teachers. Consequently, the research demonstrates the need for counseling
intervention and psychological support so that teachers be able to protect themselves mentally
and to safeguard not only the integrity of their health, but also the performance of their
educational work.
Meanwhile, the research data explicitly concludes the influence of burnout on the
teachers personal lives, emphasizing the influence on their family environment.Additionally,
significant findings resulting from this research project is that teachers are aware of the role of
the Counselor only in the context of learning, which is the only context in which such an
institution exists.
It was also found that many of the problems for which the teachers surveyed say they
need counseling and psychological support, relate or are identical to the factors of job
satisfaction, cited in the theoretical part.
A significant finding arising from this qualitative research is that issues, which
psychologically affect a large number of teachers and influence their work to the point that
they resent aspects of their profession and seek counseling, are classroom management and
the internal turmoil which is caused by student discipline and compliance to rules in the
course of teaching, particularly in primary education, their relationships with the students
parents and the special cases of children who need special skills in order to be handled. It is
demonstrated, in fact, that Greek teachers do not have adequate psycho educational training,
and therefore, this inadequacy might often generate multiple difficulties (Kougioumtzis,
2014b).
An important observation is also a finding that work burnout and the need for
Counseling does not necessarily occur regarding age, experience, education levels and the
teachers gender, but it rather arises from the conditions and the working environment in
connection with the idiosyncrasy of the individual (Papagianni & Reppa, 2008).
Given the indicative results of this research and other earlier research which have dealt
with the issue, the need for establishing a body of counseling and psychological support for
teachers, which will shield their mental health and decisively improve their task performance
in a qualitative way, becomes evident. The research participants suggested that there should
be a special advisor with double action in schools: Teachers seek both face to face contact
with a specialist and private discussions about specific problems that concern them, as well as
group communication among teachers, aiming to both theoretical information and experiential
action towards farming skills that facilitate management of school problems and impairment
of their personal stress.
As a result of the discussion of the results obtained from this research, it is suggested
introducing the institutionalization of a counseling and psychological support service
exclusively for teachers. At the same time, it is necessary to organize workshops in which
teachers will be informed regularly on solving everyday problems at school and urged into
reflection (Kougioumtzis, 2014a) and endoscopy, in order to acquire self-knowledge and
strengthen their internal forces.
Of course, providing teachers with counseling and psychological support is not a
panacea, unless the state provide simultaneous proper care for continuous training, adequate
infrastructure, adequate remuneration in conjunction with a moral satisfaction, while giving
teachers the opportunity to participate in the general design and planning of educational work.
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Dyscalculia and Advisory Educational Intervention

Abstract:
The present study refers to dyscalculia, a learning difficulty that is related to mathematics and
its use and comprehension by students and adults. Dyscalculia was initially studied about four
decades ago and in the past few years it has been a concern of the scientific community more
intensely. At the beginning of our work, the definitions that have been given for the examined
term of Dyscalculia are presented in time sequence followed by the features that children with
dyscalculia display. The categorisations of dyscalculia and the tests that aim at its diagnosis
constitute the next parts of the study. More specifically, the study refers to diagnosis in
Greece, as well as to indicative ways of intervention for its treatment. The last part of the
study is related to special techniques for teaching mathematics to children with dyscalculia
and the way in which we can make use of new technologies in the aid of students with
dyscalculia, so that they can achieve better results in mathematics.
Keywords: Dyscalculia, diagnosis process, special techniques of treatment, new technologies

and dyscalculia
Kakia Dimitra1 and Kougioumtzis Georgios2
1
Kakia Dimitra, M.Ed., Mathematician, Specialization Program in Counseling & Guidance. Email:
[email protected]
2
1. Dyscalculia definition
Dyscalculia is the term that is used to describe the learning difficulties students face in
mathematics in a simple but concise way. The term dyscalculia of Latin origin has
prevailed in international bibliography. Accordingly, we will mention in chronological order
the definitions that were given for dyscalculia by various researchers and scientific
associations.
Among the pioneers in the recording and study of dyscalculia is Richard Cohn, an
American neurologist researcher, who in 1961 (as it is referred in Agaliotis, 2000: 45), in his
article that was published in the journal Archives of Neurology, supported that: the
difficulties in the acquisition of mathematical terms, despite the absence of any obvious
problem, are likely to be attributed to a dysfunction of the central nervous system (as in a
certain developmental disorder), which has similar results to acquired cerebral lesions of
adults. In order to determine this condition, Cohn introduced the term dyscalculia.
Five years later, Luria (1966, as it is referred in Agaliotis, 2000: 49) referred to the
opinion that supports that the particular disorders of childrens mathematical ability are
connected with certain dysfunctions of the brain, like damage of the bregmatic-occipital
region, which are connected with difficulties in understanding numbers, while damage in the
frontal region causes difficulties in decoding information during problem solving.
A year later, Johnson & Myklebust (1967, as it is referred in Agaliotis, 2000: 51)
presented for the first time an analytical description of the phenomenon of dyscalculia making
reference to the general abilities and lacks that children with dyscalculia usually have. They,
more specifically, referred to the clearly mathematical skills and several fields which present
serious difficulties.
The Czech researcher-neuropsychologist Kosc (1974: 165) was the first to give a
definition for dyscalculia, which received general acceptance by the scientific and research
community in 1974. According to Agaliotis (2011), Kosc (1974: 172), based on the findings
of his research in 374 children from Bratislava, reached the conclusion that dyscalculia is a
structural disorder of mathematical abilities, which is rooted in a genetic or congenital
disorder of those brain parts, which are the direct anatomic-physiological sublayers
responsible for the maturation of mathematical ability, according to age, without a
simultaneous disorder of general intellectual function.
This definition emphasises the causes of this condition, which are attributed to a special
internal pathology. Also, it should be pointed out that Kosc excludes any other possible
causes of dyscalculia in his definition.
The Hungarian researcher M. Sharma in 1986 (as it is referred in Agaliotis, 2011: 87)
came up with a definition that is oriented to the functional and observational behaviour of
students according to which dyscalculia refers to a disorder in the ability of using or
learning Mathematics, that is to say a non-sufficiently developed sense of number and
numerical relations, as well as a difficulty in learning and applying algorithms. Sharmas
definition emphasizes the difficulty which is also implied by the term dyscalculia itself, that
is to say, the difficulty in handling numbers and their relations, and presents the obstacles that
these students face in their effort to conceive the structure and function of the numerical
system.
According to the American Psychiatric Association, Developmental Dyscalculia is a
cognitive disorder of childhood that affects the ability of an otherwise intelligent child to learn
Mathematics (American Psychiatric Association, 1987).
Baroody & Ginsburg (1991) define dyscalculia as a special disorder in learning
mathematics and operations, which is connected with an organic disorder.
Lerner (1993) suggests that the term dyscalculia refers to a serious difficulty in learning
and using Mathematics. Just like dyslexia, a term used for a serious reading difficulty,
dyscalculia bears a medical (neurological) dimension.
The definition given by Geary (2004: 8) for dyscalculia, which is characterized as a
special learning difficulty in Mathematics, is that it is a mathematic learning disability which
can be expressed as a lack of those abilities to handle concepts or processes which determine
the field of Mathematics and which, theoretically, are caused either due to underlying lacks in
the central executional function or in the linguistic systems of information representation and
management or in the optical field.
Recently, Szucs and Goswami (2013: 25) have defined Developmental Dyscalculia as
a standard low mathematical performance of developmental origin, which is related to some
kind of cognitive function and representation. This disorder appears when a motivation for
the study of Mathematics and typical access to appropriate mathematical education coexist.
Their research concludes that most of the individuals who are weak in Mathematics, do not
necessarily have Developmental Dyscalculia.
Studies that have been conducted in various countries showed that Dyscalculia
influences about 3, 5% to 6, 5% of the school population, depending on the country of
research, with almost the same frequency in boys and girls. Of course, it should be noted that
as it also emerges from the definition of the American Psychiatric Union there is a
distinction between the terms of Developmental Dyscalculia and acquired Dyscalculia.
When using the term Developmental Dyscalculia, we refer to individuals of school age,
who are students who come in contact with Mathematics for the first time and acquire
mathematical knowledge and skills. The latter acquired Dyscalculia refers to individuals
who have learnt Mathematics, but later on, during childhood, adolescence or more often
adulthood, they lose this ability due to a certain acquired disorder which has to do with some
damage in the brain. This term means that the syndrome of dyscalculia is a mathematical
disorder of cognitive nature, which is observed during the stage of development of the
individual. It also means that the childs performance in Mathematics is far beneath his
intellectual potential.
2. Features of children with dyscalculia according to age

In the following section, we will list certain indicative characteristics that children with
dyscalculia have, as they are observed in relation with students age and educational level
(Bafalouka, 2011:23):
Preschool age:
Difficulty in learning how to count.
Difficulty in recognizing standardized numbers.
Difficulty in matching numbers with what they represent (e.g. number 4 with four
fingers or four glasses)
Weak memory in remembering numbers.
Difficulty in organizing tasks in logical order.
Primary School:
Difficulty in learning basic arithmetic (mainly subtraction, multiplication and
division).
Inability to solve mathematical problems.
Difficulty in their long-term memory regarding mathematical terms and functions.
Inability to familiarize themselves with mathematical language.
Avoiding strategy games.
Difficulty in precisely placing numbers on the number line (Papanis& Antena, 2011:
37).
Difficulty in recalling by memory simple numerical facts, like those of the
multiplication table. Even when they have accomplished to learn them after a lot of
hard work, they tend to forget them in a very short time.
Difficulty in calculating mentally and automatically; they insist on counting using

their fingers.
Difficulty in remembering mathematical terminology (e.g. sum, length, numerator,
denominator, hypotenuse) (Benianaki, 2011: 74).
Difficulty in memorising the given and requested data of a problem.
Secondary Education and adulthood:

Inability to estimate and handle bills (e.g. bill for clothes or food purchases, banking
accounts, settlement of a loan etc.).
Difficulty in handling time and planning.
Difficulty in learning mathematical terms apart from very simple ones.
Difficulty in developing strategies for the resolution of mathematical problems.
3. Dyscalculation categorizations
A first categorization of the phenomenon was realized by Kosc, who defined six basic forms
of Dyscalculia with the following features:
i. Verbal Dyscalculia, which is expressed with a difficulty in understanding and using
mathematical terms and a weakness in verbal attribution of mathematical relations. In
verbal Dyscalculia, for example, the child finds difficulty in saying the number that
expresses a specific quantity of objects that he sees, in naming a number which is
presented to him, in naming the symbols of operations.
ii. Practognostic Dyscalculia, which is related to a difficulty in manipulating real
objects and pictures mathematically, a weakness in arranging a number of objects and
comparing sizes and quantities. The child, in this case, finds difficulty or is unable to
place a number of bars in size order or to compare two bars and understand which one
is larger or if they are equal. It is also difficult for the child to group objects and to
match them one by one, for example, a number with a certain quantity of pencils.
iii. Lexical Dyscalculia, which becomes evident through a weakness in recognising
mathematical symbols, such as digits, numbers, signs of operations. If Lexi logical
Dyscalculia is of a very serious form, the child is likely to be unable to read the
numbers or the signs of operations (+, -, * :). Otherwise, if it is of a lighter form, the
child cannot read multideity numbers, especially, if they contain nulls, fractions,
decimal numbers, and roots.
iv. Ideognostical Dyscalculia, which is related to a difficulty in understanding

mathematical concepts and relations, and performing mental operations. In this case,
the child finds it difficult to understand the relative distance of numbers, that the
number 2 is closer to the number 3 than to the number 4.
v. Operational Dyscalculia, which refers to the weakness in performing arithmetic
operations. In this case, the children find it difficult to remember and follow
algorithms. In Functional Dyscalculia, for example, the student confuses operations
and performs an addition where he ought to apply a multiplication.
vi. Graphical Dyscalculia, which is a difficulty in handling mathematical symbols in
writing, proportional to Lexi logical Dyscalculia. Graphic Dyscalculia often coexists
with dysgraphia and dyslexia. In more serious cases of this form, the child is not in
position to write down numbers that are dictated to him, to write numerical words and
he might have a problem in copying them as well.
In 1978 S. Farnham-Diggory, based on the research and opinions of Luria, presented a

new categorisation of mathematical ability disorders. More specifically, she defined the
following four categories of disorders (Agaliotis, 2000: 127):
i. Weaknesses in logic and space estimation, which are expressed with a weakness of
the individual to comprehend phrases, such as the triangle that is found under the
circle, as well as with a difficulty in the writing of multideity numbers, mainly when
these contain the digit 0.
ii. Difficulties in planning, which become evident by the individuals difficulty to
develop a plan for solving a problem and by how easily he comes up with a solution,
without trying to verify it.
iii. Insistence in processes that are no longer appropriate, something that is certified by
an effort to reapply certain techniques, ideas or operations which were previously
successful or suitable, however, when applied in new conditions, they are not at all
suitable.
iv. Weakness in the performance of simple operations, which may coexist with a well
sustained ability to understand problems.
Another Dyscalculia categorization was developed by S. N. Badian in 1983 (Kassotaki, 2015:
11). Badian concluded in the following five categories of dyscalculia:
i. In numbers alexia or agraphia, that is to say an inability to recognise and write

numerical symbols.
ii. In spatial Dyscalculia, which is a difficulty in estimating the dimensions and relations
of space.
iii. In difficulty with computational procedures, which is the inability to implement
numerical operations.
iv. In attentional sequential dyscalculia, that is to say a difficulty in maintaining ones
attention to a sequence of specific mathematical procedures, such as algorithms.
v. In the mixed type, which includes any possible combination of the previous forms.
4. Diagnosis of dyscalculia
The most reliable way of diagnosing developmental dyscalculia is ones performance at
standardised tests, which check arithmetic skills (Griva, 2012). Some of these standardised
tests which are used in the last few years in experimental studies for assessment of arithmetic
skills are the following:
Stanford-Binet Intelligence Scale IV (SB-IV) Quantitative Reasoning subtest. It is
a test which measures the level of mathematics reasoning, the ability of applying basic
mathematical processes, as well as the level of understanding of mathematical terms, symbols
and vocabulary (Griva, 2012)
Woodcock-Johnson Test of Academic Achievement-Revised (WJ-R) Calculation
subtest, Applied Problems, and Mathematics Reasoning subtest. This test measures the
skills, the precision and the speed in the execution of the four mathematical operations
(addition, subtraction, multiplication and division). Additionally, it measures the ability of a
person to complete mathematical operations which are based on real world scenarios and their
understanding of mathematical terms and quantitative relations (Griva, 2012: 24).
Arithmetic Battery. This test checks three elements: ones understanding of numbers
and their production of numbers, as well as arithmetic operations. Regarding ones
understanding of numbers, the test includes activities in which somebody needs to make use
of arithmetic symbols, to put numbers in sequence, to compare arithmetic quantities and
recognise number values, depending on the positional value of each digit. Regarding ones
production of numbers, activities are implemented where children are asked to count out loud
various objects, e.g. full stops, to count reversely, to write down numbers, to sequence
numbers vertically, depending on the value of their digits. Finally, regarding arithmetic
operations, children are asked to solve simple arithmetic operations verbally and to perform
written calculations up to four-digit numbers (Shalev & Gross-Tsur, 2001: 337-342).
Wechsler Individual Achievement Test Mathematics Reasoning subtest. The
activities included in this test evaluate and check basic arithmetic skills, such as counting and
the performance of basic arithmetic operations. It is important that this test, contrary to the
others, check advanced skills as well, such as the ability to read graphic representations and
finding the time (Griva, 2012: 32).
5. Diagnosis of dyscalculia in Greece

In Greece, the institutions responsible for the diagnosis of learning difficulties are CEDDS,
(Centres of Differential-diagnosis, Diagnosis and Support), supervised by the Ministry of
Education. The interested parent has to address one of these centres or any other equivalent
medical-pedagogical centre. The parent or guardian fills in an application form in
collaboration with a teacher who will also fill in a form with his observations on the particular
child. The main part of diagnosis is undertaken by social workers, psychologists, special
educators and teachers of secondary and primary education. The diagnosis begins with the use
of a WISC-III test (Wechsler Intelligence Scale for Children), which helps to examine the
intelligence quotients of a child and whether they are in accordance with the childs
performance at school (Perikleidakis, 2003: 85).
If there is a significant regression between the childs intelligence quotients and a low
performance in non-standardised tests, as well as the personal observations of the examiners,
then a diagnosis of dyscalculia is concluded. After our contacting several diagnostic centres,
we were informed that there is no specialised standardised test which is used for the diagnosis
of dyscalculia in Greece. This fact led us to the conclusion that there are no statistics data or
percentages as for children with dyscalculia in Greece. There is a lot of vague information as
far as Dyscalculia is concerned and the people responsible claim that the cases of dyscalculia
are but a few, without of course making an explicit distinction between dyslectic students and
those who face problems in mathematics.
6. Intervention for dyscalculia treatment

Intervention may begin at any phase of school life, though, the faster the difficulties are
discovered, the more effective the intervention will be. Also, the programme and the type of
intervention should be worked out based on the individualised cognitive profile in
Mathematics that was outlined during the evaluation process of learning difficulties. The
outline of individualised profiles in Mathematics may become the base for the teachers
planning guided, and therefore, effective programmes of treating difficulties in Mathematics
(Karagiannakis and Cooreman, 2014: 265-275).
The fundamental objective of the expert who will attempt an intervention is the
redefinition of the relation between student and numbers specifically and Mathematics in
general, with him giving emphasis on the essential understanding of arithmetic terms through
making a connection between school Mathematics and the students everyday life. While
designing an intervention programme the hierarchical nature of Mathematics as a course
should be taken into account. Thus, any possible difficulties ought to be treated in a targeted
and methodical way, starting from those concepts which have not been conquered, regardless
of the age of each student (Karagiannakis, 2012:145).
Furthermore, intervention for learning difficulties in Mathematics needs to have two
main equally important axes: The first one aims at making up for any lack or
misinterpretations of previous knowledge, by using as well as discovering a variety of
alternative methods to be adapted accordingly to the cognitive profile of each student. The
second one ought to meet the requirements of the curriculum, so that the student may cope
with the work that he has to do for school, thus, acquiring self-confidence (Kanari, 2011: 57).
Teaching should follow a multi-sensory approach, including tactile, visual and auditory
stimuli. Use of special forms of teaching with explicit and reliable educational supervisory
material is considered to be essential. For example, the use of cards, a rosary with beads,
Cuisenaire bars, a cubic palm or fingers help children to represent numbers simultaneously as
quantity, as an Arabic number and as a word. Measuring tape, coins and copies of bank notes
as well as parts of the human body can help students approach mathematical terms
experientially, in order to connect the usually abstract frame of traditional school Mathematics
with that of their everyday life. Allowing the child to interact with the previously mentioned
materials, to express his ideas but also his difficulties, creates those conditions appropriate for
gaining insight into existing mathematical knowledge and for discovering new one, as well
(Perikleidakis, 2003: 77).
In conclusion, Dyscalculia treatment should focus on ways of teaching, which mainly
take into consideration the strong features of each student, despite any difficulties they face.
In this way, the student will experience a feeling of success in Mathematics, thus ensuring he
is positively motivated to continue his effort. On the contrary, teaching and programmes of
intervention which aim exclusively at treating the students weaknesses contribute to
recycling the problem and result in further exposure of the student to failures, which are
certain to not constitute a motive for his active involvement (Karagiannakis & Cooreman,
2014: 265-275). Consequently, effective treatment of difficulties in Mathematics begins as
soon as the student experiences a feeling of success, acquires self-confidence and believes
that it is worth the effort.
7. Special techniques of teaching mathematics to children with dyscalculia

The basic special techniques of teaching Mathematics to children with dyscalculia are
presented below:
Choice of a simple form of the arithmetic operation that complicates the child.
Oral description of the aim, the practical applications and the stages of arithmetic
operations by the teacher (Argyris, 2010: 32).
Oral detailed presentation of the successive steps of the performance of the operation by
the teacher.
Oral presentation of the steps of the operation by the child, as they were presented
previously.
Written presentation of operation rules by the child, in order to use them whenever it is
necessary. Simultaneous learning of rules and memorization of simple operations
(multiplication table).
Familiarization of the student with the visual aspect of the operation performance and the
corresponding rules with real actions. The student guides the teacher or his schoolmate during
the performance of the operation that he is learning (Markadas, 2011: 86).
Introduction of concrete material and explanation of the mathematical aspect of the
operation. Use of a variety of material and a slow pace of learning (Argyris, 2010).
The arithmetic operation is performed with written symbols.
Concern for the treatment of writing-kinetic problems and spatial orientation problems.
Practice in reading the exercises (Argyris, 2010).
Use of a microcomputer for checking the answers.
Recording and analysis of students errors.
Generalization and transfer of learning.
8. Computers and dyscalculia

Despite the fact that computers have begun being used in the educational process greatly for a
decade now, there are only a few programmes of intervention that have been created
exclusively for the treatment of dyscalculia. After meticulous search on the Internet and the
websites of institutions which deal with dyscalculia as well as databases of scientific journals,
no software which is used for intervention in children with dyscalculia could be found. On the
other hand, most websites are related to the treatment of more general difficulties in
mathematics. The software that has been developed in the field of dyscalculia mainly have to
do with its diagnosis and they are mostly commercial, for example, Dyscalculia Screener.
One of the very few free programmes that we found during our search was Number
Race, which has been designed by Anna Wilson and Java was used for its construction, so
that it could be used in various calculating machines, regardless of the platform and operating
system. Its initial development was done in French, while it was immediately after developed
in English, German, Swedish and Finnish. A Greek translation followed and it is a freeware
(Perikleidakis, 2003: 123).
Computers and generally New Technologies have been incorporated in the Curricula of
Studies in our country and since their introduction in education a dialogue concerning their
contribution to learning has begun and more specifically their contribution to students with
learning difficulties. Of course, we adopt the opinion of many experts who support that
computer should not be characterized as the cure-all for the resolution of learning problems.
As Stasinos (1989) claims, along with its advantages, the computer also has certain
operational attributes that constitute the problem of its weaknesses.
More specifically, he suggests that the verbal messages someone receives via the
computer are just monotonous, thus they do not have the human directness that distinguishes
the characteristics of human relationships in their natural dimension. It is artificial speech
which lacks directness and spontaneity, while it works without a conscience and any
sentimental tones. Thus, it cannot satisfy the human need for a warm smile of reward, a
need that is particularly increased among children with learning difficulties and it cant
substitute the personality of a teacher, either.
Another equally important problem is the choice of software, since there are
programmes that do not promote the process of learning at all (Tzouriadou, 1991: 87). This
ascertainment denotes the need for the teachers continuous updating and follow-up of the
developments in the field of educational software. Another problem is to what extent the
various software programmes that are in the market and are addressed to teachers and parents
have been sufficiently tested as tools and as individual relative applications, before they are
finally applied to the children (Markadas, 2011: 42).
There are not many researches which examine the effectiveness of various programmes
and whether they actually achieve the objectives that they have set. This is the reason why it
is supported that it is necessary to develop new educational methods which will successfully
incorporate the right use of computers in the learning process. However, in all fairness, in the
last few years there has been an explicit orientation to this direction. It is obvious that both the
hardware and the software should be adapted to suit children with learning difficulties
(Stasinos, 2013: 286). It is a fact that technology and computers bear great capacities for
supporting children with dyslexia and dyscalculia. However, these capacities might as well
remain but a prospect, if the educational system does not create the suitable conditions, in
order for the teachers to be able to apply different and creative solutions, which correspond to
the needs of our students. Accordingly, the development of a more open and more flexible
curriculum is considered essential.
Such a curriculum is not only essential for a more substantial integration of children
with dyslexia and dyscalculia in the classroom and for all the children with learning
difficulties (2001), but also for a more effective introduction of ICT in daily teaching reality.
It should be pointed out that both primary and high school teachers are being educated on the
use of ICT in increasing numbers and they are not cautious of the use of computers in daily
school practice (Stasinos, 2013: 257).
Consequently, making use of these two important steps in combination with the design
of programmes concurrent with the needs of children with learning difficulties, may provide
more effective ways of supporting this particular group of students.
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Mentoring Guidance and Education
I turn my experience into a stepping stone

to help you climb a little bit higher[...]
Anonymous
Abstract:
Mentoring, otherwise known as guidance of new teachers by their more experienced peers,
constitutes one of the most successful forms of professional counseling. This institution was
first encountered at the end of the 1970s. In 2010, the Ministry of Education in Greece held a
public consultation in order to create the future mentoring programmes. Within the same
framework, the requirements, qualifications and duties of mentors were defined, as was the
duration of the mentor-mentee relationship and issues to be addressed. However, the
institution of mentoring is virtually inactive in Greece, since the mentoring programmes have
not yet been officially implemented. The advisory relationship between the mentor and
newly-appointed teacher should be developed within a framework of open discussion and
should be characterized by full understanding and unconditional acceptance. Concerning their
personal and professional development, the beneficial effects of mentoring for both involved
parties are multiple. Also, it is ultimately the function of schools themselves which is
enhanced indirectly through the improvement of the quality of teaching.
Key Words: mentoring, mentor-guide, mentee, teacher, school, benefits, potential drawbacks
Louka Dimitra1, Petsiou Charikleia2, Papagiannaki Niki3, Tzanopoulou Kyriaki4 and

1
Louka Dimitra, Ph.D., Social Anthropology, M.Ed. Leadership in Education, Specialization Program in
2
Petsiou Charikleia, Mathematician, M.Ed. Leadership in Education, Specialization Program in Counseling &
Guidance. Email: [email protected]
3
Papagiannaki Niki, Social Worker, Specialization Program in Counseling & Guidance. Email:
[email protected]
4
Tzanopoulou Kyriaki, Business Administration, Specialization Program in Counseling & Guidance. Email:
[email protected]
5
1. Introduction
Both in Greece and in other countries, it has been noted that teaching staff with experience of
ten years or more have not received support or guidance from a more experienced teacher
who could take on the official role of mentor. Instead, inexperienced teachers received
training and support through their colleagues or from informal sources of knowledge.
Over the past twenty years, a considerable number of schools have implemented
educational programmes for the support of newly-appointed teachers, which involved
collaboration between the latter and an older, more experienced teacher who served as mentor
(Rowley, 1999: 20). In addition, mentoring can be applied with equally positive results to
more experienced teachers, as was proven by a recent study in Greece (Kougioumtzis, 2014a:
1).
The educational system in Greece introduced the institution of mentors through Law
3848/2010 ar. 4 par. 5, 6, 7. According to this law, every newly-appointed teacher is to be
prepared for their teaching duties and trained to adjust to the teaching environment they are
joining during their first two years of service. After this, the school inspector responsible for
this stage of the process collaborates with the school principal to select a teacher with greater
experience, either from within the same school or the same group of schools, who is to be
appointed as mentor of his new colleague.
2. The term of Mentoring and its application to work

Through the study of relevant bibliography, it can be concluded that there is not one single
term which is universally accepted, therefore making it impossible to fully understand the
meaning of mentoring (Kemmis, Heikkinen, Fransson, Aspfors & Edwards-Groves, 2014:
155). The term "mentoring" stems from the English language, but originally derives from
Greek (Roberts, 2000: 145-168; Asande, 2011: 23, as cited in Kougioumtzis, 2015: 75). In
the English bibliography, different terms are alternately used, such as mentoring,
coaching or supervision (Sundli, 2007: 206), while its meaning is approached as an
ambiguous practice (Kemmis et al., 2014: 155). A mentor constitutes a parental figure, a
counselor, a supporter, a teaching role model, a coach and a guide (Hall, Draper, Smith &
Bullough, 2008: 328).
In this paper, mentoring is accepted as a process, with emphasis on the long term
advisory relationship (Mentorship) which is formed between an experienced teacher in the
role of Mentor and a less experienced teacher in the role of Mentee (Theodorou & Petridou,
2014: 144). The aim of this relationship is to enhance the Mentees knowledge and to aid his
professional development (Bullough, 2012: 63). This form of guidance can be applied within
different and distinguishable frameworks, and its starting point can be found in both a group
of specific aims and several theoretical approaches (Dominguez & Hager, 2013). At the same
time, its implementation varies in its duration, its methods and its intensity6 (Bullough, 2012).
3.he specific qualities of a mentor

he main quality that a mentor shuld possess is dedication to the duty which he/she has
taken on. To begin with, the mentor should receive training through certain programmes
which will clearly define the aspects of his/her role. He/she understands that that his/her
position requires effort, constantly being kept updated and generally dedicating time and
energy to the task at hand. At the same time, he/she must seek training in relation to the tools
which will help him/her achieve his/her aims, as well as keeping up-to-date with scientific
studies and developments in the field. (Rowley, 1999: 21).
According to Kougioumtzis (2014b: 10), apart from the knowledge already acquired
and the opinion already formed, it is often necessary for the guide to expand his/her
knowledge, to readjust his/her assessments, to rethink his/her judgments and to shift the point
of view through which he/she approaches the educational reality. Therefore, the mentor
should be in a position to readjust and enrich his/her skills, the knowledge he/she has
acquired, while respecting the mentee's character, rather than aiming to create a mere
transmitter of his/her own ideas. All of the above constitute the qualities of a properly trained
mentor (Lasley, 1996: 66).
Based on the personality theory of Carl Rogers (1957: 95-103), the foundations of the
relationship between the newly-appointed teacher and the mentor should be understanding,
empathy, acceptance without criticism and generally psychological and emotional support.
The mentor should be free of egoism and should not treat his/her new colleague as ignorant,
nave or underqualified for the position he/she is being trained for. A mentor should be able
to set aside his/her personal beliefs and values and accept the new teacher as he/she is, while
dealing with potential weaknesses as challenges, upon which he/she will work to turn them
into strengths. He/she should take into consideration any concerns the mentee may have, as
well as the stage of professional development the trainee is at, using all this as a reference in
order to improve his/her teaching performance (Hobson et al., 2009: 209).
6
In the bibliography relevant to the stages of professional development, different distinctions between the stages
can be encountered, depending on parameters such as years of professional experience, personal development,
interventions of the state (Papanaoum, 2005) and the development of the school (Xohellis, 2006).
The main method to be used on the part of the mentor should be a dialogue based on
common experience, with an aim to enhancing the latter. This can be achieved either through
joint teaching sessions, through the mentees observation of the mentor's teaching methods,
through the joint planning of a teaching session, or through joint observation of other
teachers teaching methods. (Rowley, 1999: 21).
Through his/her training as a mentor, he/she must realize that the most important
element in the guiding process is description rather than interpretation. The interpersonal
relationship which is formed between the parties (mentor and mentee) is unique and special,
and the former is obliged to understand the needs of the latter, through the use of the means
with which his/her training has equipped him/her. A fundamental factor which will determine
this is self-awareness and knowledge of his/her own communicative abilities, as well as
objective observation of the trainees teaching, to whatever extent this is possible (Rowley,
1999: 22). The mentee should be trained in such a way that he/she can freely choose to take
on responsibility (Lasley, 1996: 67).
The mentor who always has the most correct answers to every question and the
best solutions to every problem that may arise is rarely appreciated by the mentee. The
mentor's attitude should encourage the correct answers and solutions to arise through the
mentee's research experience. The relationship between the two parties (the mentor and the
teacher) should be characterized by equality and interaction. The trainer should be open to
learning from the trainee too, as he/she is not only giving, but also receiving training. He/she
aims to achieve professional development through attending seminars, reading articles written
by other professionals in the field, but also through writing his/her own work. However, the
most important characteristic should be that he/she listens to any queries on the part of the
teacher and communicates his/her knowledge (Rowley, 1999: 22).
The mentor's ability to transfer to the mentee his/her faith and positive belief that any
person can turn a present challenge into a future important achievement is of great importance
(Lasley, 1996: 69). The mentor should not miss a chance to stress the importance of human
dynamics and prospects, as he/she is open-minded and so secure in his/herself that he/she can
share his/her personal difficulties with the teacher, as well as the process through which
he/she overcame these in the past.
4. Benefits of using mentoring in Education

When the advisory relationship is characterized by equality on a collaborative and
communicative level, then the benefits of mentoring will be not only numerous but also
important, with a positive effect on all parties involved (Gilbreath, Rose & Dietrich, 2008:
379-393). More specifically, within the educational framework, the mentor, the mentee and
the school which constitutes the framework within which successful guidance will take place,
will all benefit (Fragoulis & Valkanos, 2011: 3). A more detailed outline of the benefits to all
three involved parties follows.
4.1 Benefits for the mentee

The process of mentoring helps the mentees to fell more resilient, thus enabling them to
achieve their goals in a more determined way, while simultaneously deriving greater
satisfaction from their work. Andrews (1987, as cited in Kalogirou, Spyropoulou & Pandeli,
2010: 200), mentions that the institution of mentoring enhances the development of newly-
appointed teachers. This particular form of development is personal , because through the
support they receive, their confidence is enhanced, thus visibly improving their psychological
state. On a secondary level, this leads to a smoother transition to the next stages of their life.
The development of newly-appointed teachers is professional too, as mentoring
constitutes an intermediate stage between academic theory and professional practice, while
offering the opportunity for lifelong learning and development (Gotovos, Mavrogiorgos &
Papakonstantinou, 2000). Additionally, the improvement of a teacher's teaching ability and
performance can come about when successful strategies are implemented on his/her part. The
support offered by a mentor and the empathy which he/she provides within the advisory
relationship, helps teachers with their professional enhancement, as well as with the
acquisition of further professional experience.
This development is also social. Through the enhanced social skills that teachers
acquire, they can strengthen their position among their colleagues. They can also develop
social relationships within the school framework, thus eradicating any feelings of isolation
that are often associated with professionals entering a work environment which is new to
them.
4.2 Benefits for the mentor
The mentor focuses on how to meet the mentee's needs in the best possible way within the
work environment (Everard & Morris, 1999: 45). At the same time, it seems that the mentor
himself/herself also benefits through the process of professional mentoring on a personal,
professional and social level.
The mentor's personal belief in what he/she is capable of achieving is enhanced,
he/she can improve his/her self-image, and consequently his/her self-confidence is boosted.
He/she is also inspired by the mentees creativity and energy, while moving in the direction of
self-improvement through teaching. In the international bibliography, it is emphasized that
there are possible benefits to be gained by the mentor through the opportunity to critically
assess his/her own practice (Simpson, Hastings & Hill, 2007, as cited in Hobson et al., 2009:
209).
On a professional level, the mentor is provided with the opportunity to climb the
professional ladder through the professional recognition which he/she achieves (Hagger &
Mclntyre, 2006), while developing his/her skills through the acquisition of knowledge during
his/her advisory relationship with the mentee (Lopez-Real & Kwan, 2005). On a social level,
the mentor is constantly discovering new challenges and his/her actions can have a beneficial
effect on the next generations of teachers. Finally, through the constant enhancement of
his/her effective communication skills (Moor et al., 2005), the mentor manages to gain
recognition, initially among his/her colleagues and consequently on a broader social level.
4.3 Benefits for the school
According to Papanis (2011), international research has shown that teachers who used to
partake in a relationship of professional guidance, now form better relationships with the
students, parents and colleagues. They motivate their students and promote collaboration.
Therefore, mentoring reconstructs the atmosphere and functionality of a school on multiple
levels. Teamwork is encouraged, participation in group projects is increased and trust among
colleagues is enhanced. It can therefore be concluded that mentoring upgrades the overall
function of the school, by bringing about changes in school culture. Educational services are
improved through the adoption of positive practices and the introduction of innovative
actions. Teachers themselves aim to constantly improve themselves in their professional role
and as a result, the school functions more successfully by meeting its targets (outouzis,
1999: 172).
5. Potential drawbacks of mentoring

Despite the benefits that all involved parties can derive from an applied mentoring process,
the possible appearance of certain impeding factors should not be ignored. Insufficient
training, limited experience, inadequate interest and difficulties that the mentor may face in
committing to an advisory relationship, could all lead the mentee to be less willing to
collaborate. The same applies to cases where the mentoring programme is inadequately
designed (Theodorou & Petridou, 2014: 145). In fact, trust is the basis upon which every
advisory relationship should be built.
Obstacles in communication, mutual lack of recognition of the relationship,

insufficient time and competitive behavior can all negatively affect the relationship between
mentor and mentee. (Clutterbuck, 2004: 42). Additionally, the process of mentoring can be
oppressive, leading the mentee to feel as if there is lack of freedom, in the event that the
mentor tries to impose his/her own programme. Through his/her role, the mentor should
respect the mentee's freedom and autonomy. Accommodating and making use of errors is
equally important, but more importantly, a mentor should have faith in the mentee's
developmental potential, as well as trust in his/her ability to make decisions.
6. Conclusions
New trends in education, as recorded in the international bibliography, promote the need for
the introduction of improvement methods regarding all integral parts of the school
community. Through the institution of mentoring, the need that teachers have to reevaluate
and critically assess situations, is intertwined with the need for improvement and a monitored
supportive relationship within the framework of the school.
Through the study of the selected Greek and English bibliography, the benefits and
multiple uses of the institution of mentoring can easily be noted, as mentoring supports
teachers, in that it helps them form their identity (self-perception) and familiarizes them,
while smoothing out any conflict that may arise in their relationship with the educational
process. Mentoring can be classified under the general discussion which has arisen due to the
new conditions which exist in schools and the necessary action which needs to be taken to
form educational policies, in order to enable teachers to meet the changing needs of modern
society.
7. References
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from a Cooperative-Reflective Model in Ghana (Doctoral dissertation). University of
Sussex. Recovered on 5th December, 2015, from:
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Bullough, V. R. J. (2012). Mentoring and new teacher induction in the United States: a review
and analysis of current practices. Mentoring & Tutoring: Partnership in Learning,
20(1), 57-74. Recovered on 5th December,2015, from:
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Clutterbuck, D. (2004). Everyone Needs a Mentor: Fostering Talent in Your Organization.
CIPD Publishing.
Dominguez, N. & Hager, M. (2013). Mentoring frameworks: synthesis and critique.
International Journal of Mentoring and Coaching in Education, 2(3), 171-188.
Everard, K.B. & Morris, G. (1999): Effective educational management. D. ikizas,
transl. Patras: EAP. [Document In Greek].
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Gilbreath, B., Rose, G. & Dietrich, K. (2008). Assessing Mentoring in Organizations: an
evaluation of commercial mentoring instruments. Mentoring & Tutoring: Partnership in
Learning, 16(4), 379-393.
Gotovos, A., Mavrogiorgos, G., & Papakonstantinou, P. (2000). Critical Pedagogics and
Educational Practice. thens: Gutenberg. [Document In Greek].
Hagger, H., & Mclntyre, D. (2006). Learning teaching from teach teachers: Realizing the
potential of school-based teacher education. Maidenhead : Open University Press.
Hall, K.M., Draper, R.J., Smith, L.K., & Bullough, R.V. Jr. (2008). More than a place to
teach: exploring the perceptions of the roles and responsibilities of mentor teachers.
Mentoring & Tutoring: Partnership in Learning, 16(3), 328-345.
Hobson, J., Ashby, P., Malderez, A., & Tomlinson, P. (2009). Mentoring beginning teachers:
What we know and what we dont. Teaching and Teacher Education, 25(1), 207-216.
Kalogirou, X., Spyropoulou, ., & Pantelis, M. (2010). The Institution of Mentoring-
Parametres of the work of mentoring. Programme of Internal Training 3rd Edition (p.
200). Nicosia: Educational Institute. [Document In Greek].
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collaborative self-development. Teaching and Teacher Education, 43, 154-164.
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development during mentoring. Journal of Education for Teaching. 31(1), 15-24.
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Applied Philosophical Counseling and Education
Abstract:
In the present study, the application of philosophical counseling in education through the
Philosophy for Children program is being considered. The Philosophy for Children
program may benefit participants in three levels: (a) The intellectual level through setting
aims concerning comprehension , analysis, argumentation, development of critical, logical
and creative thinking, (b) the social level through active listening, respect for the views of
others, children's proper function within the group, a democratic attitude, lenience and big-
heartedness towards different views and (c) the existential level through the gradual
composition of student identity, the acquisition of self-consciousness, the upgrading of their
self-awareness, self-observation and the emergence of moral values.
Keywords: Philosophy for children, applied counseling, education
Papapetrou Vassiliki1 and Kougioumtzis Georgios2
1
Papapetrou Vassiliki, Philologist, M.Ed., Specialization Program in Counseling & Guidance. Email:
[email protected]
2
1. The theoretical framework of Philosophy for Children

Philosophy for Children (PfC) is considered a new movement which appeared in America in
the early 1970s, by Matthew Lipman being its innovative rapporteur. This pioneering
introduction has a philosophical and pedagogical background. It sets the basic principle that
philosophy constitutes an activity which needs to be exercised by preschool and primary
school children through research, dialogue and critical process. Teachers are those who
coordinate this activity, and the reason for the beginning of the activity can be a fairy tale or
even a song.
Lipman, who was deeply influenced by the philosophy of Socrates, adopts philosophy
in its interactive form. Philosophy, according to Socrates, does not either constitute an
account of theories or an acquisition of knowledge, nor a trade but a method to lead a quality
life (Vlastos, 1996). The Philosophy for Children program is addressing those children who
have reached a basic level in language. For this reason, the program starts at a preschool age
and is not addressed to younger ages, in which children can carry out logical reasoning, but
they are not able to express thoughts linguistically. The program is founded on the Socratic
Method, whereby the student expresses conquered knowledge under the supervision of a
teacher, but he or she has not been able to express it clearly up to now (Papapetrou,
Stavropoulou & Kougioumtzis, 2015: 203-210).
Matthew Lipman challenged the Cartesian philosophical tradition which asserts that
philosophy transcends childhood limits, since children are not able to reflect on their own or
develop arguments, as they have not gained the necessary level of abstract thinking. Matthew
Lipman condemned this view, by conducting his own research with children, through which
he demonstrated what he embraced as a theory (Eleftherakis et al., 2011: 4-5). He himself
wrote the first philosophical novel for children: The Harry Stottlemeiers Discovery
(Lipman, 1982), which narrates the adventures of Harry and his companions, who have
discussions about the outside world, knowledge and the mind. The heroes discussions
introduce children to fundamental philosophical problems, while at the same time they raise
issues and debate among them. The book was taught at a piloting stage at Montlair Public
School in New Jersey in 1970 with admirable response. In the mid-70s the Institute for the
Advancement of Philosophy for Children was established, also known as IAPC.
Lipman applied his method comprising empirical research. His first story entitled
Harry Stottlemeiers Discovery was implemented on a group of primary school children in
a pilot phase for nine weeks, twice a week, 40 minutes each time. These children were tested
on their ability to make arguments (reasoning) both during the period preceding and the
period succeeding their attendance of the philosophy program. There has, therefore, been
evident improvement of childrens reasoning capability, after joining this program, which
affected beneficially the formation of the movement which in our time has prevailed as
Philosophy for Children (Brandt, 1988: 34-35).
Philosophy for Children promotes superior thinking (higher order thinking), the
main variables of which are critical thinking, creative thinking and collaborative thinking or
caring thinking. Collaborative thinking implies that each member who takes part in a
discussion is motivated to structure and communicate his/her thoughts with the people in the
group who collaborate with him/her in the discussion (Bernstein, 2002: 17-24). These
variables inevitably result in the improvement of the quality of life in a well-governed society,
an element, which according to Lipman, constitutes the orientation of Philosophy for
Children (Lipman, 1998).
Of course, there had been Kant who argued that people need to learn -and practise-
thinking from an early age (Kant, 1979: 42-52). PfC was founded on this philosophical
principle in 1960 in America, where the first projects were recorded. Specifically, the
National Institute of Education at a conference under the auspices of the Centre for Learning
Research and Development of the University of Pittsburgh, explained the urgency to identify
those educational practices appropriate to enhance children's skills regarding thinking,
understanding and learning (Meimeti, 2011: 32). In this way, the usefulness of teaching
general thinking and, in particular, critical thinking emerges (Lipman, 2006: 47).
Nowadays, more than fifty countries around the world have incorporated the course
Philosophy for Children in the curriculum of primary and secondary education, and have
prepared several specific handbooks for children and teachers at an experimental level
(childrenandphilosophy.webnode.com).
Philosophy for Children has been founded on theories of important philosophers.
Lipman, before formulating the syllabus of the PfC, looked into the philosophy of Socrates,
whose Method inspired him, as well as into the idea of philosophy as a way of life. Lipman
has also been greatly influenced by Wittgenstein (1922,) regarding the adoption of philosophy
as a technique and complex social relations, which are expressed through the subtlety of
language. Gilbert Ryle (1954) who analyzed the relationship between language, education and
self-learning has also been a great influence on him, whereas George Herbert Mead (1910)
dealt with the social nature of the self (Naji, 2005: 4). John Dewey (1980, 1982), Lev
Vygotsky (1993) and Piaget (1979) also had a decisive impact on Lipmans work, regarding
its educational, psychological and social dimension.
Specifically, John Dewey emphasized the thought of a child in the classroom, the
creation and expression of emotions. According to this great educator, learning takes place
through experience, which results from the interaction of the child with the environment
(learning by doing). Learning is achieved through reflection (Kougioumtzis, 2014: 120-
126) of our daily experiences and by establishing relationships with the social environment
(Glassman, 2001: 8). his was the reason why he opted for the formation of a curriculum
based on the social life of the learner. He disapproved of the allocation of teaching material in
subjects. He even made a counter-proposal to form the curriculum based on authentic
situations which might arise from the interaction with the wider social environment (Cyprian,
2007: 211), just as in the PfC program. Something similar is also noted in the range of topics
covered by the teaching material. According to Dewey, it is advisable that the content of the
teaching material be adapted to meet the age requirements and interests of the learners. In this
way, children will be given the opportunity to discuss subjects appropriate for their age. At
the same time, they will have the opportunity to focus on their inclinations and to indulge in
their favourite pastimes in a more systematic way (Gasparatou, 2012).
Lev Vygotsky acknowledged and supported the interaction between discussion in the
classroom and the mind of the child, between the child and society- thanks to the politically
correct mediation of the teacher and finally the interaction between the language at an adult
life stage and the increasingly cultivated mental perception of the child. Meanwhile, he also
held dear the idea that mental adequacy was based on social interaction (Vygotsky, 1993) and
that it is a process that has a direct connection with the historical, social and cultural
dimension of the framework within which it takes place (Fisher, 2008: 46). Language plays a
key role within this framework, functioning as a cultural countervailing factor, as it is through
language that children practise structuring their thinking, sensing their environment and form
their identity. The impact of cultural elements which help in the process of creating their
cognitive structures is an unavoidable consequence of the above (Fisher, 2008: 19).
The teachers role in this process is regulatory: he/she is scanning the children's
actions in an attempt to detect the level of their knowledge while providing them with the
appropriate supervision and assistance with a view to enhance their mental development.
Specifically, the teacher, based on the approach of Vygotsky, works interactively with
children, assigning himself the role of a tutor, coordinating, and directing children and
offering his/her assistance whenever they actually need it. Of course, it is not only the teacher
who offers assistance to the children in case they do not have the necessary tools to face
mental challenges. The role of more capable peers, who operate as connoisseurs of the subject
in question, is also important. As a result the dialogue among the children becomes more
creative and prosperous (Knight & Collins, 2010: 315).
Vygotsky called this activation process of the childrens potential skills Zone of
Proximal Development (ZPD). He defined it as the distance between the actual
developmental level as determined by independent problem solving and the level of potential
development as determined through problem solving under adult guidance, or in collaboration
with more capable peers (Vygotsky, 1978, as cited in Mooney, 2000: 147).
Jean Piaget highlighted the relations between thinking and behavior in the theory of
constructivism, according to which children are placed in the center of the educational
process, thus supporting a child-centered learning. Children learn through experience by
autonomous interaction with the same objects. In this way, they gradually build knowledge
about the real world (Forman & Landry, 2006: 301-303). The way teachers could intervene is
by asking questions that encourage children to think critically about their experiences
(Nourot, 2006: 74-76).
Lipman is inspired by Piaget with respect to the structure of an analytical Philosophy
for Children program in levels, so that certain philosophical concepts are reflected at each
level which are then taught to children. Lipman appears to take into account both the age of
the children and their mental maturity.
Meanwhile, Piaget supported the view that whatever children do, they need it to
incorporate some meaning. This view is adopted by Splitter & Sharp (1995: 22), who argue
that young children cannot benefit when they come into contact with adult words and theories
that have no meaning to them. This results in their inability to understand what has not
emerged from their own experience.
The basic dimension of Wittgensteins philosophy embedded in the philosophy
program for children of Lipman, is the view of philosophy as an activity. According to
Lipman, philosophy is not the study and indulgence in the work of important philosophers,
but mainly the supply of skills for clear thinking and reasoning. Lipman recognizes that
philosophy is not a set of new knowledge but a technique through which children can face the
difficulties of everyday life critically, as in Wittgensteins philosophy (Lipman, 1988; Fisher,
2008).
As Wittgenstein says, philosophy is not teaching but an activity. A philosophical
work consists essentially of clarifications. The result of philosophy is not to make
philosophical proposals, but to clarify these proposals. Philosophy should clarify and strictly
define thoughts that are usually, sort of speak, blurred and confusing (Tr. 4.112). Its main
concern is to avert misunderstandings, to clarify proposals and eliminate any metaphysical

elements and eventually neutralize any possible philosophical problem that may occur (Tr.
4113).
The crucial role of Ryle (The concept of Mind), who is considered to be one of the
architects of behaviorism, is evident-even indirectly- in the Philosophy for Children that
Lipman creates. Lipman is inspired mainly by an article written by Ryle, titled Formal and
Informal Logic, which is included in his book entitled Dilemmas (1954). In this article, Ryle
separates logic in formal and informal (formal and informal logic), and through this
distinction he demonstrates the differentiation between logical (formal logicians) and
philosophers (general philosophers): The first ones believe that philosophical problems have a
logical basis and can only be solved by logicians because they are the ones who have the
appropriate methods and techniques, while philosophers argue that a philosophical problem
ceases to be interesting, if it only requires logical-mathematical ways of approach.
According to logicians, words, e.g. If, then, not, which are included in proposals
of reason, are neutral and are used to structure proposals and allow their logical analysis. On
the other hand, philosophers argue that they do not use neutral words, but words with
conceptual meaning, for example, the word bliss. Therefore, content also matters, and not
only form (Ryle, 1954).
Ryle (1954: 118-120) embraces the view that any conceptual meaning has been
removed from neutral words of logic, such as if, then, but if such words are
incorporated into recommendations, then they are coated with a different meaning, depending
on the way these neutral words are linked to the rest of the syntax.
Ryle, indeed, detects restrictions in the conceptual neutrality of words, that is, there
are words more neutral than others. For example, the conjunction and in the sentence She
drank arsenic and she is ill, completely transforms the meaning turning it into a meaningless
sentence if the terms that and links are reversed She is ill and she drank arsenic (Ryle,
1954: 118).
Lipman employs the techniques of logicians, such as neutral words, in order to
introduce children into their role within the proposals in a ludic way, with a view to construct
credible reasoning. Children can employ these words to generate reflections, even if they
cannot explain the grammatical and syntactic status of those words (Lipman, 1988; Fisher,
2008).
Mead values education as the exchange of ideas between students and teacher, through
conducting discussions in the classroom. The school curriculum material need not be offered
as knowledge derived from an external source, but it ought to be presented in the form of
problems, which have direct links with the childrens experiences. Therefore, the dialogues in
the classroom are related to a subject, which the teacher makes sure to distil through
childrens experiences (Mead, 1910). Mead recognizes that an exploratory way of
conversation is the most effective way to organize the classroom. In a classroom, in which
conversation has an exploratory nature, children cultivate active listening skills and build their
views on the views of others, by enriching them.
Mead, also makes specific reference to the textbooks used, which must be direct and
vivid to comply with the age, interests and needs of children. Mead dreams of a classroom
in which passivity among students will not exist. Meads views find direct application both in
the methodology and the textbooks suggested by Lipman (Lipman, 1988).
By applying philosophical counseling for children, students are able to develop their
confidence in order to project similar views for a team. It is vital for children to acquire life
skills such as independence, socialization and mental skills that will help them improve their
versatility and adaptability to a variety of life situations. Otherwise, they will face difficulties
to deal with adverse psychological states in their adult life (Lipman, 1988; Fisher, 2008).
Philosophical counseling to children usually refers to linguistic skill. For example,
when the child learns different words relating to anger, he/she is unable to differentiate their
description concerning the graduation of this feeling. Thus, the child is able to distinguish
between the concepts of anger and mischief both conceptually and verbally. Then, it is
actually much easier for the child and their environment to better understand the feelings of
the child itself and to deal with them more effectively (Genishi & Dyson, 1984; Schiefelbusch
& Pickar, 1984).
It is important that counseling to students should be initiated by an understanding of
their advantageous position, despite the hypothetical conversation, with the teacher posing
questions tailored to suit their own language. Philosophical dialogues among students are
usually carried out using a much more limited vocabulary. However, simple language must
not be identified with simplistic thinking. Philosophical counseling for children is an advisory
field which employs the dialectic method and is based on a number of topics, mainly
developed by Matthew Lipman under the Philosophy for Children Program framework.
This approach focuses on the concept of the "community of questions' with the help of which
children learn to respect, listen and understand a wide range of views (Raabe, 2000).
Counseling for children is in fact a difficult task, since it is difficult to be a child and
discuss with an adult. Lipmans program (2002, 2006) was structured around four axes, which
are labeled with numeric notation in one of the two acronyms as P4C: the concepts of
community, "philosophical inquiry", student-centralized approach and reflection. The
detailed program of Lipman is structured in levels, which target different age groups of
children and their particular interests. Each level uses a short novel in teaching, whose main
character is a child at the same age of the children that the novel addresses. The novels hero
either directly or indirectly raises concerns which are viewed as cognitive and emotional
stimuli while they effectively activate the childrens interest and lead to the beginning of an
exploratory dialogue between the children and the teacher in the classroom.
The concept of community refers to a group of people (social setting), who seek to use
dialogue (interaction among participants), in order to study concepts arising from a text.
Particular emphasis is given to the collective spirit of Philosophy for Children. The children
of a class read a short story out loud and highlight the main points of the text. Then, the
children present their views on the issue under discussion with proper motivation from the
teacher or from each other, and making use of the Socratic Method. This presentation of their
views is performed in an atmosphere of mutual respect, discipline and active listening while
complementing one another. All their views are noted down in a table along with the name of
the person who bears each idea (Lipman, 1998: 1-6).
The notion of philosophical inquiry refers to the diverse views expressed on the same
subject, due to the different types of intelligences of the students and their different
perspectives on the issue in question. In this way, a synthesis of different views is achieved,
which gives the opportunity to all the children to share their thoughts and evaluate
collaboratively which of these views prevail. This process involves argumentation but without
the need of classifying views as correct or incorrect (fallibilism) (Lipman, 1998: 1-6).
The process of philosophical inquiry, within the research community, takes place at
both an individual and a collective level. Each child presents his own ideas, but if new
knowledge is to be accomplished, there must be an input from all participants, who
collectively think like a big mind. Everybody, through philosophical research, asks
questions on a topic that stimulates reflection. The classroom is converted into a field of
mutual sharing of views with adequate and logical reasoning. Children think critically on the
ideas that have been presented so far. Through critical thinking, the ideas expressed are
improved or totally transformed in order for everyone to reach one single view which will be
both a stimulus and a starting point for further discussion (Coles, 1991: 35).
Reading stories, as incentive to start a philosophical debate, according to Wartenberg

(2009), meets two children features: the need of children to discuss issues related to the real
world and whatever upsets them so as to be able to understand it.
Lipmans movement Philosophy for Children, (1988, 2002, 2006) promotes the
idea that the practice of philosophy as a practical activity in the classroom and not limited to
absolute mental activity can deliver multiple benefits at three levels, which affect one
another: the individual, the social, the state. Its main implementation tools are the following:
(a) inquiry-based learning in the context of (philosophical) community (community of
inquiry), (b) a process of discursive confrontation of views (debate) and (c) the mastery of
thought processes (thinking) and reflection (reflective thinking or thinking about thinking).
This method aims to: (a) the framing of cultivation of rationality (critical thinking at Lipman,
2006: 24), creativity and autonomy of thinking (critical, creative, inclusive), (b) shaping the
character and structuring the child's personality, through the gradual emergence of his
identity, acquiring self-consciousness, developing ethical, emotional and cognitive skills, (c)
education for active citizenship in the direction of forming a citizen with morals and an
attitude inspired by democracy. A citizen who is tolerant and lenient towards the diversity of
others and against the use of violence. A citizen who is a devotee of peace, (d) offer assistance
to the conquest of language use mainly oral and (e) the updating of teaching relating to the
learning of philosophical thought itself (Chatzistefanidou, 2011: 6). Generally, the PfC
program aims to:
Elicit the views and opinions of students on the issue in question (Eliciting Views or
Opinions) (Lipman, Sharp, & Oscanyan, 1980: 113).
Provide a frame for the students to express their thoughts through the process of
clarification and restatement (Helping Students express themselves: Clarification and
Restatement).
Interpret themselves or provide assistance to the children to clarify their views
(Explicating students views).
Frame the students to explain their positions (Interpretation).
Emphasize the continuity of consistency (Seeking consistency).
Inquire explanations on the views expressed (both the teacher and children) (Requesting
Definitions).
Support children to use words accurately so that they are perceived by the rest of the
audience.
Give guidance to children about how they can discover faults and inaccuracies in the
wording of reasoning (Indicating Fallacies).
Address children and ask them to analyze their arguments so as to establish their
positions (Requesting Reasons).
Elicit from children any supplementary ideas so they can establish their positions and
submit these ideas under critical scrutiny, along with children (Eliciting and Examining
alternatives) (Lipman et al., 1980: 114-124).
2. Stories as educational material
The selection of sources is considered to be of outmost importance, because it has an effect on

learning interaction, thereafter. The material generated by the teachers research, is one that
stimulates thinking, in order to realize philosophical research. For this reason it is advisable
that the selected material should include challenges. It should also be pleasant and ambiguous
and trigger the minds of children allowing them to reflect and formulate questions, as opposed
to materials that highlight a particular way of thinking (Haynes, 2009: 62-63). A subtler and
well worded story may attract the childrens interest and provide safeguards for the
participation of everyone in the philosophical research (Fisher, 2008: 75).
For a story to be considered as subtler it needs to address the emotions, memory and
imagination of each child (Fisher, 2008: 75). An emblematic element of these stories is that
they have the advantage to mold other worlds that, while distracting us from present time,
they simultaneously unite us with it, and indeed, it is found that, as a figment of human
imagination, the stories are consistent with human life (Fisher, 2008: 73-76).
Furthermore, these stories are aligned with human life at another point which is
structure. Like human life, they have a beginning, middle and end. In stories, however, the
end is immediately disclosed. The ending is what closes what has already started at the
beginning of the story and takes place in the course. Therefore, one can draw conclusions
from the story and be guided by satisfaction with the outcome related to catharsis
experienced by the ancient through the teaching of tragedies (Fisher, 2008: 73-74).
The curriculum of the PfC is divided into levels, which are consistent with the various
age groups of children and their particular interests. At each level, a short story is presented
starring a child of the same age as the children being taught. The hero of the story poses direct
or indirect questions which trigger reflection. These questions act as cognitive and emotional
challenges while they are linked to the interests of students and start an extensive
philosophical discussion in the classroom (Lipman, 1988: 146-147).
3. References
Bernstein, J. C. L. (2002). Toward an Understanding of Matthew Lipmans Concept of Caring
Thinking. Thinking: The journal of philosophy for children, 16(3), 17-24.
Brandt, R. (1988). On Philosophy in the Curriculum: A Conversation with Matthew
Lipman. Educational Leadership, 46(1), 34-37.
Chatzistefanidou, S. (2011). The movement Philosophy for Children (P4C, PfC) as a case
study of international diffusion of an innovative school practice. University of Crete.
Coles, M. (1991). Creating a community of inquiry: Philosophy for five year olds. Early
years, 12(1), 33-36.
Eleftherakis, Th., Theodoridis, A., Theodoropoulou, E., Karafilis, C., Nikolidakis, S.,
Tzavaras, C., & Chatzistefanidou, S. (2011). In C. Tzavaras (Ed.), Philosophical
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10-2010). Athens: Private Edition. [Document In Greek].
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Lamprelli). The constructivist approach in Early Childhood: Applications in Children's
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primary education. Athens: Metaihmio. [Document In Greek].
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Knight, S., & Collins, C. (2010). Enlivening the curriculum: The power of philosophical
enquiry. Theory and Research in Education, 8(3), 305-318.
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for children program. The Clearing House, 71(5), 277-280.
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Patakis. [Document In Greek].
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Temple University Press.
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Erikson, Piaget, and Vygotsky. USA: Redleaf Press.
Naji, S. (2005). An Interview with Matthew Lipman. Thinking: The Journal of Philosophy for
Children, 17(4), 23-29.
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program. Masters thesis. Rethymnon: Department of Philosophy. [Document In
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Bergen (Eds.), Play from birth to twelve: Contexts, perspectives, and meanings, (pp.
119-134). NY and London: Routledge.
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dimensions of Philosophical Counseling. In F. Gousias, (Ed.), Minutes of the 2nd
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Internet resources
childrenandphilosophy.webnode.com
The Teachers Role as a Counselor
Abstract
As society evolves and peoples needs proliferate, the role of education is increasingly
decisive for the qualitative reform of everyday life. As part of this special assessment the
teacher assumes the role of an early counselor within the school environment, besides that of
a teacher. Particular reference is made to socio-educational models, to school-family
collaboration and communication skills, as well as to those aspects that highlight the status of
the teacher as a counselor.
Keywords: Socio-educational models, school-family collaboration, communication skills, the

teacher as a counselor
Louka Dimitra1 and Kougioumtzis Georgios2
1
Louka Dimitra, Ph.D., Social Anthropology, MEd Leadership in Education, Specialization Program in
2
Kougioumtzis Georgios A., Ph.D., Scientific Associate at NKUA & ASPAITE (Specialization Program in
Counseling & Guidance). Email: [email protected]
1. Introduction
In modern conditions of global mobility and the ever-growing economic crisis, teachers,
educational leaders and the school community in general have to manage a variety of
emerging needs of students which are a result of differing cultural experiences and images,
low economic status, violence and special family circumstances (Walsh, Howard & Buckley,
1999). In this context, the provocative or deviant behaviour of a student is regarded as a
consequence of behavioural and emotional disorders that affect his development in every
aspect of his life, while he is placed in a high risk position regarding school success (Kaiser &
Rasminsky, 2009).
2. Socio-educational models
2.1. Critical-sociological model
According to the critical-sociological model, the described situation is the result of standard
norms and Reasons on what is correct / appropriate which are displayed by institutionalized
education policy. Normalising school practices integrate the divergent student in "special"
cases, whether we refer to a person with disabilities, or a learning disability or of different
origin, through the concepts of diversity, divergence and disability, which are used as reasons
to exclude these students from the educational norm (Erevelles, 2006: 366).
The kind of relationships that these specific students will establish with adults in the
school environment will either empower them to acquire the necessary for school success
and therefore their future career choice knowledge and skills, or inactivate them (Cummins,
1986). Aiming at a multilevel empowerment of students and due to the complexity of the
issues arising and need to be resolved, it is necessary to activate other important qualities
from each part of the students life that have an impact on him (Keys, Bemak & Lockhart,
1998), as their solution only through the actions of people within the school environment is
impossible (Gehrke, 1998).
2.2 Socio-ecological model

Additionally, in line with the socio-ecological model, when the development of the child is
considered as a process that depends on a variety of biological and environmental factors
(Gutkin, 2009), any intervention which aims at creating a balanced person requires
collaborative and cross entanglement of shared responsibility of each human entity teachers,
parents, students associated with the target-student.
2.3 Bronfenbrenners theory of ecological systems

At the same time, the theory of ecological systems of Bronfenbrenner (1979; 1986)
recognizes the influence of interconnections between school, family and community on the
balanced development of the child, through the childs integration in the different systems
they form. The joint action of these frameworks is recognized as a protective agent which
ensures the educational adaptability of students, assisting in addressing personal and systemic
stressful stimuli which are, potentially, a hindrance to learning and school success
(Christenson & Sheridan, 2001; Epstein, 1995). At the same time, it strengthens their social
capital (Lockwood, 1996; Coleman, 1987, 1988) through the establishment of trust networks.
3. School family collaboration

Cooperation between school and family, if built on solid foundations, produces guarantees for
the best possible response and resolution of differentiated problems related to each student
(Taylor & Adelman, 2000; Rubin, 2002), improves educational outcomes and strengthens the
parents role. Furthermore, it is important to note that the role of the teacher, the atmosphere
in the school but also the support of the leader of the school unit are decisive factors for
parental involvement in a participatory pupil support process and not the social profile of the
familyas far as the parents educational and financial status is concerned (Henderson &
Mapp, 2002).
A partnership between school, parents and the community is a constructive practice
when each of the participating teams converses with others in a framework of equality, sets
goals and work together on the implementation process (Keys, Bemak, Carpenter & King-
Sears, 1998). A collaborative relationship is founded through the practice of open dialogue.
Participants respect the opinions of others without having to make any criticism and attempt
to understand different perspectives, recognizing the diverse experiences that form the basis
for the formulation of the extent and the way of reality intake, ultimately shaping collective
representations that are the basis of every plan for cooperation and decision-making
(Dorfman, 1998).
4. The teachers role

4.1 Broader reference
In the Greek education system, the classroom teacher is the person who has the institutional
capacity to deal on a daily basis with the personal and cognitive difficulties faced by a
student. Although the learning progress of a child also depends on various other factors, such
as peer pressure and parents, the role of the teacher is perceived as dominant (Fredricks,
Blumenfeld & Paris, 2004) and plays a small but very important role in shaping the students
future career choice (Metheny, McWhirter & O Neil, 2008: 220, as cited in Perry, Liu &
Yvona, 2010: 274).
Due to the central position held by the teacher, he is emerging as the key strategic link
between school staff, family and other community members. The counseling dimension of his
position indicates a redefinition of his role through a sheer understanding of how the various
cultural norms affect relations, perceptions of school success, the counseling process and
solving problems, acquiring specific cultural and national family counseling skills (Keys &
Bemak, 1997). At the same time, he works as an intermediary who needs to be characterized
by an understanding of the system of values of people from different cultural contexts
interconnecting and communicating the culture of minority students in the school community.
4.2 The teacher as a counselor

In essence, the teacher-taking on a role that in other countries is distinct as that of an
education counselor- must possess collaborative, defensive, consultative, intercultural and
leadership skills (Keys, Bemak, Carpenter & King-Sears, 1998; Seashore, Jones, Seppanen &
Associates, 2001; Holcomb-McCoy, 2001). Indeed, as various surveys have clearly stated, the
teachers influence on the inclusion and acceptance of students is very important, in addition
to his contribution during any decision making and expression of students' emotions (Gordon,
1955; Kaback, 1955; Krugman, 1954; Pearson & Sauer, 1954). It is assumed that teachers, in
addition to focusing on the learning process, often highlight the counseling aspect of their
educational role, through their contribution to the formation of the student's personality. The
teachers contribution to the emergence of students talents, aptitudes and specific tendencies,
as well as their wider support to their students is a normal educational process. Moreover, the
provision of counseling work on behalf of the teacher is not confined to childhood, but
accompanies the student throughout his educational life (Gunawan, 2015).
Therefore, the teacher as a professional, who is asked to assist in this process, needs to
have a lot of skills and knowledge of the educational reality. These skills come under the
intercultural and ecological model. Thus, the teacher needs to be educated on understanding
the impact of the concepts of race, ethnicity, economic class, gender, religion and sexual
orientation when formulating his own identity, like those with whom he converses during the
counselling process (Okun & Kantrowitz, 2008). As an effective leader for solving problems
while at the same time shaping people with critical thinking, he should instill in students the
necessary self-esteem that will allow them to effectively address the uncertainty of modern
working conditions as adults (Dow & Mayer, 2004).
Moreover, since the development process of a child is an integral part of their future
career choice as it is connected and directly affects the formation of their personality, it is a
dynamic process that starts in childhood and matures at the end of secondary school (Roe,
1970; Ginzberg, 1972; Holland, 1992; Super, 1994; Janetius, 2010). For this reason, this
counseling assistance in identifying the aptitudes and interests of every child is vital to the
educational and community framework of developing countries, since professional maturity is
defined correlative with self-awareness, professional information and personal involvement in
the knowledge offered (Salami, 2008; Kaur, 2011). Of course, a very important skill of the
teacher is his high level of effective communication.
5. Interpersonal skills
However, during the educational process there may be potential difficulties in communication
which may be related to the completeness, clarity and veracity of messages. Also, possible
partiality on the part of the teacher, selective perception, premature and hasty assessment, and
unsuccessful ways of expressing a message, natural wariness and mistrust may be adverse
influences.
Similarly, positive elements in the communication between the teacher and students or
parents are understanding, mutual appreciation and mutual respect, intimacy and warmth in
interpersonal contact. Also, discretion, confidentiality, comfort in expressing (positive or
negative) feelings and the development of a feeling of devotion.
In fact, some strengthening techniques of communication in the classroom could be
suggested. Among these we could mention the use of the suggestion box and the creation of a
suggestion system, in the context of an open door, which the teacher implements in order to
improve the overall communication process. What is more, publishing a short magazine
which will be designed, created, and edited by the students of the class / school could prove
quite open and communicative.
Accordingly, a positive element which reinforces effectiveness in a multilevel is the
psycho-emotional maturity of the teacher, who enlivens communication and fertilizes the
educational process. Basic parameters are his dedication to the teaching profession and his
willingness to offer, an increased sense of responsibility and a spirit of sportsmanship and
cooperativeness. Additionally, sociability, collegiality and a high sense of social
consciousness, in conjunction with a dignified attitude, tact, self-control and the widespread
anthropocentric life vision are also basic.
Of course, the main human structural component of the classroom is constituted by
the teacher and students. Other teachers, the principal and vice principal of the school unit, the
assisting staff (janitor, school guard, cleaning staff), parents and possibly bodies of the local
community may be involved in the whole educational process of the classroom as an
organisation. The multilateral promotion of social and cognitive skills of the students is
considered an objective, within an environment that fosters the cultivation of a good
educational atmosphere and ensures (collaborative) learning. Finally, communication needs
to be bidirectional, based on the principles of understanding, fairness and sincere expression
of feelings, benevolent mood, respect, esteem and mutual respect, acceptance of diversity and
the desire for continuous improvement. It should also reinforce the willingness to exchange
experiences and information, to launch mutual support and facilitate the process of problem
solving (Koutouzis, 1999: 250; Athanasoula-Reppa, 1999: 169-175). Of course, the openness
of the teacher to the family environment of students is particularly valuable.
6. Cooperation of teachers and parents

The development of cooperation between teachers and parents is, therefore, the optimal
strategy for each professional specialty in the educational system when changing a
dysfunctional and negative student's behavior pattern, which refers to a high-risk situation, is
considered as the objective of the collective effort. Their interaction varies and depends on the
characteristics of the teacher's personality, his perceptions and values as well as on the
influence of all supportive factors associated with the school environment, by focusing on
positive relationships developed with parents, to form the core element of their joint
beneficial cooperation for the optimum development of the student (Kennedy, 2011). Students
at risk status should be regarded as derivatives of a continuous interaction between the
individual, family, school and environmental frameworks. In fact, teachers have to act as a
deterrent to certain notions about "problematic" students, which come from the dominant
biomedical model of self-understanding that promotes personalized psychological
interventions (Thornberg, 2012: 329).
7. Instead of a Conclusion
Teachers should build high expectations for all students conveying their faith in that
everybody can be successful and by recognizing their parents as powerful allies in the
educational process of the children, treating them with respect and great care. Furthermore, it
is particularly advantageous to cultivate a positive communication environment,
demonstrating their conviction that the school is there to serve their family goals and the
community in general. Additionally, they must manage conflicts and to find solutions through
the use of approaches and strategies such as active listening, full understanding of the
particular situation of each student, positive feedback, trust in the student's potentialities and
imparting motivation through their cooperation with parents (Thornberg, 2012: 326).
However, teachers have reported that their involvement in collaborative processes is
hampered by factors such as lack of time, lack of funding, weakness in designing
collaborative processes (Sanders, 2001), lack of appropriate training (Hiatt-Michael, 2001),
non-collaborative support of school leadership, colleagues, parents and other community
members (Sanders & Harvey, 2002). At the same time it is a fact that members of the school
teaching staff also carry ethnocentric views that define what is expected as normal behavior,
according to the concepts put forward by the value system of this educational framework,
without taking into account the particular concepts that characterize the student because of
different origin (Walsh, 2003).
According to this data, we need to pay special attention to scientific assistance which
will be offered to teachers so they can successfully establish the dimensions of their
professional identity. Civic institutions, taking part of the responsibility which they have,
should stand by teachers, pupils and their parents on the step by step implementation of
realistic objectives, which strengthen the students and couldpotentially lead to suitable short-
term as well as long-term career choices for them.
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The emotional intelligence in adult education
Abstract:
The purpose of this research is to examine the relationship of emotional intelligence and adult
education. Specifically we will study the contribution of emotional intelligence to the role of
the teacher. This study was conducted in adult students trainers (N = 89) in which (67.4%) is
female and the (31.5%) men. Emotional intelligence (EI) proved higher in women trainers.
Education may be one of the growth factors of emotional intelligence, as well as years of
teaching adult students.
Highlights
Women have higher emotional intelligence than men
Education contributes to the development of emotional intelligence of adult trainers
The educational experience contributes to the development of self-knowledge
The trainers while parents are showing increased social skills
Keywords: emotional intelligence, educational empowerment, educational techniques, adult

education, empathy, self-awareness, self-management, social skills
Elissavet Gkinala1
1 Corresponding Author: Elissavet Gkinala. E-mail: [email protected]

1. Introduction
Emotional intelligence is an important concept that occupied Thales of Miletus, Heraclitus,
Socrates and Aristotle. The importance of self-knowledge played a central role in ancient
Greek philosophy and is reflected in the maxim "know thyself".
Emotional intelligence (EI) is often contrasted with the intelligence quotient (IQ).
Usually to see how smart someone is we ask to know the level of his intelligence. However
studying emotional intelligence we have to wonder if in fact this factor determines a person's
success. The effect and the usefulness of emotion are examined as a structural feature of
emotional intelligence in the educational process of adults.
Emotional intelligence (EQ) is displayed as a concept about the 1990. Leading
supporters Bar-On, Daniel Goleman, P.Salovey and J.D. Mayer formulated theories that are
dominant today (McKinley & Phitayakom, 2015). Before we proceed to the interpretation of
the term it is useful to analyze them separately. According to Yazdani & Riahi, the term
feeling refers to psychosomatic experience where the person experiences an intense mental
state. There is a variety of feelings, either negative or positive. The factors that cause them are
external (e.g. a joy of someone when learning good news) or internal (e.g. anxiety for
something to be done in the future). Intelligence as a discrete term, takes the importance of
the particular and the highest capacity of man to understand things. It is the most basic
element of human separation from other living beings. This function includes the solution of
various problems, the achievement of goals and initiatives that is based on cognitive
functions. Especially popular is the IQ, which measures its levels. Gardner however, comes to
reject the existence of a single intelligence. He finds that there are nine different species,
which are based in different parts of the brain. According to him, a developed kind concerns
the emotional intelligence (Hakkak, Nazarpoori, Moussavi, Ghodsi, 2015).
He refers to the ability of the man to understand the connection between thought and
emotion. The man who possesses emotional intelligence can think collectively and can be put
in the place of a fellowman, realizing both his own feelings and the others. (John D.Mayer &
Glenn Geher, 1996). Salovey, Mayer and Caruso present one of the main interpretations of
emotional intelligence. Defined as an intellectual skill of the man, which is associated with
cognitive ability. Their role is crucial and critical as in work environments its existence
constitutes a sample of good cooperation between colleagues. Numbers of studies have been
conducted on the search of the importance of materiality as it plays a dominant role in social
relations. According to a survey that studied the behaviour in relation to emotional
intelligence it was found that people who can understand the emotional fluctuations of others
or of others behaviours then they deserve more favourable treatment. Still, it helps to the
predictability of the behaviour of those around us (Raugh & Kell, 2015).
The Goleman defined emotional intelligence as a human ability to guide behaviour
through the abilities and skills. He considers that individuals have innate charisma of the
development of the emotions and throughout the lifetime, opportunities are presented for their
development. To reach this conclusion, he raised four categories: self-understanding, social
recognition, organization of self and social skills, where these categories had certain
characteristics. Each respondent was invited to describe both himself and others. These
features related to the personality of the interviewee itself and the expectations that had of the
characteristics of others. R. Bar- On, comes to add five more features on the concept of EI.
Divided into five categories: intra-personal ability, interpersonal (diaproprosopiki), the ability
to manage stress and adaptability. The EI and human knowledge have the same growth
prospects (Mishar & Bangun, 2014).
The training is directly related to the development of EI. In an Institute in Malaysia, in
a survey of more educational trainers it was proved that the internalization of its principles
plays a key role in personality. Based on Goleman's model, claiming that the adult trainer
must have the following skills: organization of the order, taking of leadership, initiatives and
understanding of the behaviour (Yusof, Ishak, Zahidi, Abidin, Bakar, 2014).
In this research, the following definition was used as it was formed by Goleman: The
Goleman (1995), defines emotional intelligence as the individual's ability to recognize
emotions (self-knowledge), feelings of others (empathy) and parallel it (the individual) can
manage them (self-organization). Linked to the development of social skills, management of
the relationships and taking leadership (McKinley & Phitayakom, 2015).
2. Objectives and research hypotheses

This work aims to study the emotional intelligence of adult trainers today. It is examined
whether their attitudes and behaviour are related to the characteristics of emotional
intelligence. That is, an attempt of creating "emotional profile" of the trainer. To answer the
research questions that have already been put, a quantitative research is followed.
To investigate the emotional intelligence of adult trainers the following assumptions
are made:
H1: It concerns the statistically significant difference in emotional intelligence between
men and women trainers
H2: There is a statistically significant difference of emotional intelligence in relation to the

years of service of the trainer
H3: There is a statistically significant relationship between emotional intelligence and
training
H4: There is statistically significant difference between emotional intelligence and
parenting
H5: There is statistically significant difference between emotional intelligence and the
years of teaching experience
3. The importance of emotion in the educational process

The educational process is called to create people ready to respond to rapid social, economic
and technological developments. It provides a wide range of knowledge making the learners
competent and productive in the context of a society that is constantly changing. Apart from
the knowledge that is called to penetrate them it has an additional target to develop the
emotional part of themselves. This process is of great importance both to minors and to adult
learners. In this case, the adult students have already taken part in a training process during
which they formed and evolved their cognitive and emotional world. This has resulted in
creating in their mind a certain standard of teaching and therefore with their entrance into new
learning programs various emotions are emerged, either negative or positive. Therefore, at
their entrance into the new learning environment it is essential for every individual teacher to
take it into account. These feelings are caused by external and internal factors therefore
special attention should be given to the existing learning environment, as it has direct impact
on the emotional and psychological organization of students. They can easily be affected by
the interactions between them, by an unpleasant or pleasant event or a stressful teacher
(Seehausen, Kaazer, Bajbouz, Heekeren, Jacobs, Klann- Delius, Menninghaus, Prehn, 2015).
At this point questions must be put as to whether the feelings that emerge are
important, how emotions are generated and how they affect the educational process.
Understanding and memory may be a direct purpose but they are not sufficient for the
creation of an integrated person. Empathy that is the perception of the emotional state of a
person from the other and ability to be able to be put in his place support teaching. According
to Maslow, the learner after covering biological needs (e.g., sleep, food) needs to feel secure
in order to proceed later into covering more complex needs, such as self-esteem and self-
realization. People usually involved in adult education are mainly characterized by anxiety
about the unknown, fear of the kinds of behaviours they encounter and frustration (usually
come from failed educational environments). Usually maintain an aggressive or passive

attitude trying in this way to protect themselves from the unknown environment. But perhaps,
they feel positive emotions too like hope and optimism in their integration into a different
educational environment. The rationalization of all these emotions leads to the discovery and
their excess and thus to the preparation for new knowledge. The importance of emotions in
teaching is crucial because it can greatly change the learning environment. The adult trainer
must understand the emotional state of students even from their inaugural meeting and try to
shape the learning environment based on them, with a view to their gradual change (Manual
for adult educators, 26-32).
The teacher is the one who can guide students' feelings as he is the coordinator of
teaching. This can be achieved through the kind of exercises that he chooses to use for the
analysis and the understanding of concepts. Although adult students can have a strong
common feature (e.g. people with low educational level) they each set up different reality and
take their own meanings through it (Goran & Negoescu, 2015). Creating emotions can take
place either verbally through the spoken and written language or nonverbally through
paralinguistic elements and body language. In paralinguistic elements belong the tone of the
speaker's voice, the intensity of his voice and the complexion. In body language belong the
gestures, the look, the attitude of the teacher and the facial expressions. Emphasizing on the
above the trainer can create an atmosphere of intimacy and eliminate the negative emotions of
the students. Then, in verbal communication it is important the way that the teacher poses
questions as the kind of answer will depend on his question. The teacher posing a close
question, for example are you all right? will get the probable answer good. Whereas if he
uses an open question, for example, How are you today? it is more possible that the person
wont make a neutral answer. Moreover, in this way a creation of a climate of familiarity is
enabled, better communication and acquaintance between trainer and student is made easier,
and also the emotional state of people is made understandable. In addition, the paraphrase that
falls in active hearing contributes to the creation of a good teacher-student relationship. The
paraphrase means the understanding of the others position. In essence through paraphrase the
student understands that the interest of the trainer is real and that he tries to be put in his place
and understand him better. The paraphrase is achieved through the recasting the words of the
student without changing their meaning. Still, the reflection of the feelings is constructive
since the person is able to understand the reason that he/she feels those and in general to better
understand himself/herself. Through this feedback he/she realizes that the others accept
him/her as he/she has established himself/herself and is now a member of another group, that
of his/her class. He/she has greater comfort in how he/she will be expressed and overcomes
the initial feelings of fear and uncertainty about what he/she will encounter and how he/she
will express his/her views (Guide for adult trainers, 34-42).
The role of emotion in education in most researches is directly linked to the
performance of students. According to Chen positive feelings generated in the classroom have
an impact on its cohesion. While unpleasant are connected with wrong educational policies
and because of the existence of imbalance in personal lives of teachers. They are in the centre
of teaching and are connected with every aspect of teaching and learning. The most common
feelings that exist within a class is enthusiasm, joy and satisfaction. According to a research
that studied the relationship of emotions of the teacher and the effect of those on students
showed that teachers feel joy when there is an increased participation of the class, when their
pupils are progressing and when there is a feedback in the classroom. That leads them to love
more their profession and to feel bigger satisfaction since they see that their reward comes
after the effective exercise of their service. Therefore, the positive image of their profession
has an impact on their relationship with their students and vice versa. (J. Chen, 2016).
According to Martinez, the positive attitude and those of individuals increases the degree of
the things they claim and thus the assessment that they have for themselves. Students are not
passive receptors of emotions but instead make efforts for rationalization of beliefs, desires
and behaviours. Finally, intersubjective relationships and emotions that arise from them are a
determining factor as to how the same person identifies himself/herself. By this way the
person sets up his/her social identity and differs from the others, he/she cooperates
harmoniously and has available features for personal change.
4. The importance of emotional development of adult trainer

Nowadays, teachers are constantly coming up against a number of problems during the
educational process. So they are invited to provide fast and effective solutions that will not
depart from the educational objectives that they have set in advance. These challenges require
educational training, educational experience and developed emotional skills. It has been
proven that the highly emotional development of the teacher is more important for the
management and smooth running of the class.
According to (Erdum & Demirel, 2007) the findings of a research on the relationship
of emotional intelligence and efficiency of the teacher, showed that, the coexistence of these
two to achieve a proper teaching is necessary. It is proved essential as it helps in the decision-
making progress, in the organization of the curriculum, in the encouragement of the students
to participate and in making communication between them easier. The decision making
should be direct. During the teaching, the teacher must take into consideration the time spent,
the time that the adult students can be concentrated on what they are taught and to the extend
that the quality time contributes into meeting the learning objectives that had been set already
from the contract (Giavrimis, 2015, 12-13). Still, the same feel more satisfaction and have
positive attitude towards their profession. They feel more satisfaction from work in relation to
teachers who have a lower level of emotional intelligence. Therefore emotional development
of the teacher contributes to better performance, but also to his own satisfaction from his work
as he feels more productive (Colomeischi & Colomeischi, 2014).
The (Yosof, Ishak, Zahidi, Abidin, & Bakar, 2014) argue that teachers with high
emotional development have spiritual maturity and skills, empathy, emotion management,
communication and collaboration. Still, teachers when confronted with difficult situations that
cause stress are able to manage work-related stress more easily. In this way, the teacher
manages to remain calm and attentive without abandoning the educational process. The
Goleman argued that those who havent developed emotional intelligence find it difficult to
put limits on themselves, dont feel satisfaction from their offer and are not capable of dealing
with challenges easily.
According to, the teacher is the one that guides the educational process while leaving
his/her students room for expression and creativity. The trainer has the ability to convey the
emotions he feels to his students and in this way to organize the class. Positive emotions that
are emitted from the teacher and are experienced by the students are associated with the
greatest attention of students while teaching time. At that moment the expression of emotions
makes the trainer significant in their eyes. Teaching means face to face contact between
teacher-student where production of emotions is required (Yin, Lee, Zhang, Jin, 2013).
The teacher daily plays different social roles as beyond the professional life he/she has
a personal life too. The balance between these two frames is essential. The balance occurs
through the interaction of knowledge and feelings that is through rational and non-rational
management of the parameters that affect his/her behaviour. (Day & Leitch, 2001). The social
roles that teachers embody are associated largely with the biological gender. Gender defines
the responsibilities and obligations of each which are socially constructed. A large number of
researches has shown that women teachers have higher rates of emotional intelligence in
contrast to men who had higher IQs. Experiential studies have confirmed the existing
perception that supports that women considering using more emotion. They were able to cope
and better manage diverse feelings in relation to men who showed weakness. This resulted in
reacting with anger trying by this way to defend against different behaviours. The reactions
of the trainers in a degree are related with the personal life and with the type of socialization
received by each gender separately. Emotional skills and experiences are socially constructed
and influenced by the gender of the teacher.
In the journal Teaching and Teacher education the findings of a survey that examined
how the emotional intelligence of teachers is developed were published. It showed that in fact
it is difficult for the levels of emotional intelligence to be measured and even if measured it
doesnt mean that they meet the real emotional abilities of the teacher. The creation of the
profile of the good teacher proves difficult through intangible feelings. While there is the
opposite view supporting the view of emotions outside the social frame. So it was found that
the teachers that can manage and better organize the emotions tend to report that they fell less
occupational burnout. Still, contributes to academic performance and better cooperation and
connection with the school or program that he/she teaches (Corcoran & Tormey, 2012)
In a recent survey conducted, the levels of the emotional intelligence of the teachers of
different educational disciplines were studied. Those involved in the education of groups with
particular characteristics, such as adult education proved to have a better ability of
understanding and managing emotions. Moreover, they are possessed with more extroversion.
These specialties require greater professional commitment and delicate handling because of
the students' diversity. All these positive characteristics are those that constitute the
personality and temperament of the teacher (Antonanzas, Salavera, Teruel, Sisamon, Ginto,
Anaya & Barcelona, 2014).
The Corcoran & Tormey studied the levels of emotional intelligence of undergraduate
teachers. They were asked to participate in a series of workshops through activities that will
attempt to develop the levels of emotional intelligence. Randomly they were selected thirty
students and divided into two groups, where one undertook activities seeking to develop the
emotional intelligence through the perception of emotions and the other through the use them.
The results showed that for the potential teachers it was difficult to use feelings themselves
and their understanding was proved easier (Corcoran & Tormey, 2010). The teacher in order
to face all the challenges that arise every day is necessary to strengthen and expand his/her
social and emotional skills. Particularly as regards to the new teachers the question always
arises whether they are prepared to meet the new requirements. It has been proven that they
encounter more obstacles in the emotional training and in the dealing with the challenges. The
emotional development of the teacher affects his/her personal achievements, professional
success, leadership role and personal satisfaction that he/she receives. t the beginning of
their career it helps them to become more able, to feel more certainty, confidence, security
and to remain committed to the objectives they set. Moreover, feelings are associated with
social skills increasing sociability. So when he/she is easily approachable by students, inspires
confidence and then proves easier to discuss with him/her (Shanmugasundaram & Mohamad,
2011).
During our lives our knowledge and the stimuli we receive lead to brain development.
Activities that contribute to the development of emotional intelligence are still associated with
the age of the trainer. Depending on the years of work experience, the way of thinking
improves, as well as the organization of self and situation management. It was observed that
the younger teachers didnt record lower emotional intelligence scores as opposed to those
who had more years of service. Conversely they distinguished small differences of social
skills, especially between teachers with service from one to five years, and those of 25 years.
Goleman argued that social skills of taking leadership, communication and conflict
management are those that effectively build relationships between people. Therefore,
attention should be paid to the development and improvement of social skills of one person
(Birol, Atamturk, Silman, Sensoy, 2009).
5. The educational empowerment of adult trainer

Lightfoot defines empowerment as a process that aims at development of education, "in which
he/she acts independently, responsibly, has his/her own options and participates in decisions
(Rinehart, James S., Short, Paula M., 1993). Strengthening of a teacher begins to become
more known and takes greater proportions during 1980. It turned out that this procedure had
an effect when teachers showed greater professionalism during teaching. Furthermore, it was
found that they had more confidence in themselves and constantly wanted to take more
initiatives. The teacher in the classroom has a leading role, which gives him/her the ability to
critically guide his students to adopt their own attitudes, while providing a pleasant learning
atmosphere. So the immediate decision making is considered necessary on problems that may
occur either on the subject of the study or either on operational issues.
The teacher who cares for his/her own development and training to become more
productive has certain characteristics that are difficult to detect in others. Initially, such a
teacher is able to propose through his/her own new visual ideas and goals on the teaching,
other than those set out in the curriculum. Furthermore he/she is capable of proposing their
own learning models associated with specific characteristics of the students, escaping from
the already entrenched models. Such a model will be cut off from traditional learning
processes, based on the ingenuity of the teacher and on innovative designs to create incentives
for learning. Still, he/she sees the work that he/she collectively offers, from many angles so
he/she does not care only for the production of knowledge, but aims to create people with
skills, informed about critical issues and useful for the society (Melenyzer, Beverly, 1990).
Still, he/she shows interest both for school, management, colleagues and his/her students.
Still, through taking initiatives for an interactive teaching, the appreciation of students to
him/her is increased as they recognize the effort for a pleasant and productive teaching.
Moreover, he/she is more intimate with his/her students as they coexist in a climate of
cooperativeness and solidarity, where the teacher is interested in the progress and
performance of his/her students (Edwards, Green, Lyons, 2002). The teacher is well prepared
knowing the subject matter that he/she teaches in detail in order to be able to solve any
questions without finding himself/herself on a difficult position.
The determination of the teacher is also important and the time that it will take for
concrete decisions. But however naturally he/she can make a wrong decision on a question,
then it is necessary for him/her to understand his/her mistake and take action to correct it. The
teacher as a leader greatly promotes the existence of the group, the collective spirit, the
solidarity and the harmonious cooperation among students. Still, he/she invites students to
trust his/her by creating honest and respectful relationships. Finally, the teacher promotes a
system of ideas and values and non pointless standardized knowledge (Melenyzer, Beverly,
1990).
The strengthening of the teacher has a direct impact on his/her relationship with
his/her students. An essential element in order to characterize a teacher "capable" is not only
the knowledge on the subject he/she teaches. Instead, it is more important whether he/she is
able to handle difficult situations and to confront the management of complex and demanding
issues that may arise. Training as mentioned above can help their good management. The way
the teacher behaves and acts in class is directly related to the attitude of adults. It comes into
direct contact with his/her students so he/she have to prove that his/her interest in them is
sincere. It is very easy for students to express their reaction to learning with inadequate
participation and passivity as a result to remain quiet and to become less perceptible.
According to a small number of researches, which have been conducted to study the
performance of the teacher in relation to the students attitude during teaching, it was found
that charismatic leadership can reduce such kind of behaviors, viewing the adult also a former
of the teaching. The immediacy of their relationship is the one that can maintain/create an
effective learning environment. Immediacy is referring to a "psychological and physical
proximity between the student-teacher, either verbally expressed or not." For example, verbal
immediacy is apparent, it is expressed through the teacher's words, once holding a friendly
attitude towards them and once he/she is open to hearing all opinions. Nonverbal contact is
expressed by the teachers removal of the desk (hydra), by maintaining eye contact with the
students and his/her relaxed posture. In addition, through research it was proved that when
there is immediacy in teaching a better performance of the students is being succeeded, as
well as a climate of relaxation is being avoided (Cakir, 2015). At the same time, that
moment they need to maintain high levels of self-control, as difficult as it can be in such an
environment. This environment for the teacher beyond learning is also his/hers working
environment, where he/she needs to find ways to maintain a balance between these two. Even
the teacher who has developed emotional intelligence, coupled with the knowledge that he/she
owns can help more effectively his/her students, by focusing on their particular needs
(Wonganich, Sujiva, Jiraro, 2014).
Regarding Greece, training or otherwise strengthening of the teachers begins to gain
momentum around since the 1970s, and it is found through changes made to the legislation.
Since 1995 there is an increase in the number of teachers who are included in training
programs. This results in the creation of various programs with different themes that aim to
cover the weaknesses of the teachers. Although as there is a will by them for further
education in relation to their educational object, weaknesses are identified in their
participation (Pedagogical Institute, 364-368).
6. Method
6.1 Structure, content and participants
For the data collection they were formed 40 questions, which came after the literature review
and study research related to the issue. Initially, the questionnaire contains questions about the
demographics of the respondents (age, sex, duration of educational experience, education
level, and number of children) and 30 Likert-type questions that examining the emotional
state of adult trainers as it emerges through their attitudes and their behaviors. The scale used
is as follows: (1 = almost never), (2 = rare), (3 = occasionally), (4 = frequently), (5 = almost
always) Still, three open questions were used, so the respondents will have the opportunity to
express in more detail their opinions. These questions are related to the four structural features
of emotional intelligence and are divided into four categories.
The first category of questions concerns the self-knowledge of the teacher, the second
concerns self-control, the third is related to empathy and the fourth with social educational
skills of the teacher. Through the content of the questions the teachers reactions are
investigated, as well as his/her emotional state, his/her internal processes and his/her behavior
towards students while teaching. Participants who answered the questionnaire are adult
trainers who work with them online and in the conventional way.
6.2 Results
In the research 89 adult trainers participated of whom 60 were women (67.4%) and 29 were
men (31.5%). Thus, we conclude that women are well versed to the researches. Their age
according to the frequency of responses is ranging between 36-45 years. As well, work
experience is between 20-30 years. Mostly adult trainers worked in the past or are still
working today in the Second Chance School (SCS), in Profession Training Institutes (IEK) in
Professional Training Centers (KEK) and in Centers for Lifelong Learning (KM).
From the research results it appears that there is a statistically significant relationship
between emotional intelligence and gender. More specifically, it appears that women teachers
have a higher level of emotional intelligence and this is demonstrated through self-awareness,
self-management, empathy and the social skills they have. This view finds consistent (Day &
Leitch, 2001), as they support through empirical studies that women consider using more
emotion and can better manage their emotions. This is how the confirmation of the initial
hypothesis is succeeded. Still, it turns out that there is a statistically significant relationship
between educational seminars and emotional intelligence. It seems that the trainers who said
that they have attended training seminars have higher presentence of emotional intelligence.
Since the percentage of adult trainers who have attended training seminars amounts to
(74.2%) we perceive that they retain a positive attitude to their training.
The same is supported by the (Pedagogical Institute 364-368) that there is interest
from adult trainers for additional training in Greece. From the result the initial hypothesis
which connects training with emotional intelligence is confirmed. Then, from the results of
research it seems that there is a statistically significant relationship between emotional
intelligence and parenting. It seems though that adult trainers who have had children have
increased social skills. Perhaps this stems from their attempt to act differently depending on
the circumstances, since they are the primary socializing institution and role models.
Furthermore the relationship between emotional intelligence and the age of adult trainers has
been studied. It appears that emotional intelligence is not influenced by age, but certain
features of it are influenced. The research showed that an important correlation is presented
statistically with regard to self-knowledge and social skills. Indeed it seems that the degree of
self-knowledge and social skills increases according to the age. That is, we understand that
the higher age is the adult trainer has more self-knowledge and better social skills. Still the
duration of the working experience of adult trainers has been studied. We see that there is a
significant relationship between working experience and self-knowledge. Finally, the working
experience with adult students relative to emotional intelligence was studied. We observe that
there is a statistically important relationship between emotional intelligence and the years of
teaching experience in adult students. Self-knowledge, empathy and social skills appear to be
affected by the age.
Still we notice that the majority of teachers consider the existence of emotional
intelligence very important and necessary tool for the teacher. It was argued that it is an
essential supply since it helps the teacher himself/herself and his/her students during teaching.
Its usefulness is proved important as it makes the communication and their between
interaction easier and resolves any conflicts.
7. References
Antonanzas J.L., C. Salavera, P. Teruel, S. Sisamon, A.I. Ginto, A. Anaya, D. Barcelona
(2014). Emotional intelligence and personality in student teachers, 132, 492-496
Birol C., H. Atamturk, F. Silman, S. Sensoy (2009). Analysis of emotional intelligence level
of teachers, 1, 2606-2614
Corcoran R. P., R. Tormey (2012). How emotionally intelligent are pre-service teachers?, 28,
750-759
Corcoran R. P., R. Tormey (2010). Teacher education, emotional competencies and
development education, 2, 2448-2457
Day C., R. Leitch (2001). Teachers and teacher educators lives: the role of emotion, 17, 403-
415
Hakkak M., A. Nazapoori, S. N. Moussavi, M. Ghodsi (2015). Investigating the effects of
emotional intellingence on social-mental factors of human resource
productivity,31,129-134
Gulfem S. Cakir (2015). The effects of teacher immediacy and students burn out on
empowerment and resistance among Turkish pre service teachers, 40,170-175
Mayer J.D.& G. Geher (1996). Intelligence, 22, 89-113
McKinley S.K. & R. Phitayakom (2015). Simulation in surgical Training and practice,
Intelligence and simulation,95, 855-867
Melenyzer, Beverly J. (1990). Teacher empowerment: The discourse, meanings and social
actions of teachers
Mishar R., Y. R. Bangun (2014). Create the EQ modeling instrument based on Goleman and
Bar-On models and psychological defense mechanisms, 115,394-406
Raugh M.P.M., H.J.Kell, S.J. Motowildo (2015). Prosocial knowledge mediates effects of
agreeableness and emotional intelligence on prosocial behavior, 90, 41-49 M.
Rinehart, S. James, Short, Paula M. (1993). Job satisfaction and empowerment among teacher
leaders, Reading recovery teachers and regular classroom teachers
Seehausen, P. Kaazer, M. Bajbouz, H. R. Heekeren, A. M. Jacobs, G. Klann-Delius, W.
Menninghaus, K. Prehn (2016). Effects of empathic social responses on the emotions
of the recipient, 103,50-61
Shanmugasundaram U., A. B. Mohamad (2011). Social and emotional competency of
beginning teachers, 29,1788-1796
Wongwanich S., S. Sujiva, S. Jiraro (2014). An application of action research for teacher
empowerment to develop teachers test construction competency development
models,116, 1263-1267
Yusof R., N.M. Ishak, A.M. Zahidi, M.H.Z. Abidin, Y.A. Bakar (2014).159,485-491
Counselling for Loss-Mourning to Children
Abstract:
Mourning is a difficult experience for adults, who are more familiarised with unfavorable
circumstances in life, let alone for a child when asked to understand and overcome a
significant loss. The degree of difficulty encountered by a child is even greater. It is,
therefore, important to understand how difficult and different it is for a child to grasp the
concept of death and manage grief. This text is a reference to the mourning process for a
child, the ways of support and the role played by the school in the whole process.
Keywords: Children, mourning process, reactions, support, school
Danou Georgia1, Roumelioti Georgia2 and Kougioumtzis Georgios3
1
Danou Georgia, Early Childhood Educator, Specialization Program in Counseling & Guidance. Email:
[email protected]
2
Roumelioti Georgia, Sociologist, Specialization Program in Counseling & Guidance. Email:
[email protected]
3
1. Introduction
Life can be very hard for a child, as it might often experience losses, great or small, which are
an inevitable part of life and disturb his daily life: an illness, a beloved person who passes
away, a car accident, a kitty he lost, a friend who moved house. Adults often pay no particular
attention to the loss or mourning of children.
Developing the ability to mourn is one of the most important life skills. We, therefore,
need to give children, while they are young, the opportunity to develop such a skill. Experts
on bereavement stress the need for adults to talk to children about loss and death- as they also
do about the manner in which someone may be mourning-before something difficult in life
occurs. At this point the role of school may be very supportive, as school may gradually
develop this skill in children with the use of appropriate educational material.
Managing a loss includes the ability to recognize, to process and express our feelings, to give
meaning to a loss, to communicate with people around us and to ask for support. It is
important that parents and teachers should contribute to the development of this ability from
preschool age.
2. Mourning in a child's life

Mourning is associated with any significant loss or separation from persons and situations.
For a child, even moving away from house he grew up may be a small loss. When we
experience a death, the normal flow of our life is overturned and we have to face many
problems both in our daily lives and in our emotional world.
The phase of adjustment between an old and a new situation is called mourning period.
Mourning signifies not only the period of time we wear black but also our personal grief, the
feelings we experience, our fears and our negative thoughts. Everybody mourns in their own
way and for as long as it is necessary for them.
The ability to mourn does not occur automatically. It is a complex skill that is gradually
taking shape throughout our lives, and it is a skill which presupposes our ability to recognize
and be able to define our emotions. Children need the emotional support from family and
school to smoothly complete the mourning process.
3. Theorists of mourning
3.1 Bowlby, Fitzgerald, Dyregrov & Worden
According to Bowlby (1980), Fitzgerald (2003), Dyregrov (2008) and Worden (2009), grief-
if left untreated-often leads children to depression, anxiety, social withdrawal, behavioral
disorders and has a negative impact on their academic performance at school. But when the
feelings that accompany grief are expressed and can be processed, then the psycho-emotional
world of the child is positively reinforced and their personality is strengthened.
3.2 Walsh & McGoldrick

Also, it has been observed that the difficulty to mourn is being passed down from generation
to generation. Walsh and McGoldrick (1991) observed that when a family is mourning its
losses, then the next generation finds it difficult to cope with emotional losses and
separations. It is also possible that its members develop serious alcohol problems (Reilly,
1978).
3.3 Kbler-Ross, stages of mourning / loss

Elisabeth Kbler-Ross (1969) in her book On Death and Dying identifies five transitional
stages of mourning, which an individual has to go through in order to accept death or some
other important loss. These stages are denial, anger, negotiation, depression and acceptance.
Kbler-Ross approach is based on clinical experience with people who were in the process of
dying themselves.
When in denial, the person cannot accept what happened to them; they believe that this is
a medical mistake or they will overcome the problem and be healthy very soon. During the
stage of anger, the individual asks, "Why did something so bad happen to me?" and is often
jealous of others who go on with their normal life. During negotiation, the person tries to gain
time with the help of God or doctors. During depression, the patient feels that there is no hope
and resigns. Patients are often withdrawn or disrupted and feel that everything is in vain.
During the phase of acceptance, the patient reconciles with the impending loss and faces it
with peace of mind.
Regarding these stages, Kbler-Ross believed that not everybody necessarily follows
them in the same order. Thus, one patient may be experiencing many stages together such as
anger, denial and depression. Some other patients never come out of the stage of denial,
others never reach the acceptance stage.
3.4 Bowlby, separation anxiety of babies - grieving adults

Another important theoretical approach has separation anxiety in young children as its
starting point. John Bowlby (1960, 1961, and 1980) studied the reactions of infants when they
are taken away from their mothers and found that these reactions exhibit many similarities in
the way that adults grieve. According to Bowlby, these reactions evolve in the following
phases:
Apathy (numbness): Initially, the infant does not believe that his mother has left. Adults
are similar when in shock and denial.
Longing for reconnection: The baby seeks his mother. In the case of adults, when parted
from one of our own, we bring them to mind, talk to them in our minds, we imagine them, we
long to see them again.
Disorganization and despair: In this phase we lose hope and the future looks uncertain
and indifferent. Nothing has any value and we feel alienated.
Reorganization: There is an acceptance of the situation and the desire to live again. In
times of stress, lapses into previous reactions are quite possible.
In conclusion, theories were based either on the separation anxiety of infants when
taken away from their mother or on the experience of people dying. What they have in
common is a pattern for the successful solution of the loss. First there is the shock, then
disorganization is imminent and finally acceptance and reorganization of the individual, who
is now able to continue his life.
3.5 Piaget: stages of cognitive development of children and mourning

The study of cognitive development and everyday experience have shown us that children do
not understand the concept of death as adults do. Early research on how children understand
death were based on Piagets theory of cognitive development (1954). Eminent Swiss
psychologist Piaget (1896-1960) studied the cognitive development of children and their
ability to understand the world. The stages of cognitive development which he suggested
concluded with an understanding of death:
At the sensorimotor stage (0-2 years), when the child does not see something, then it
does not exist, so the child cannot understand the meaning of death. But the child understands,
however, loss and manifests separation anxiety (Bowlby, 1960: 9-52).
At the preoperational stage (2-7 years) the child feels that death is temporary and
reversible and that the body can be revived. According to this view even inanimate objects
have a soul. Indeed, this is the time that magical thinking also appears (i.e. the child can cause
death through his thought).
At the concrete operational stage (7-11 years) children recognize that all living things die
and that death is irreversible. They understand that the bodily functions cease and the dead
cannot breathe, move or see. They believe, however, that death is caused by specific external
causes and that it is not part of the life cycle. Death happens only to others and not their own
loved ones.
At the formal operational stage (after 11) children recognize death as a universal stage of
the life cycle and an inevitable fact.
3.6 Nagy, stages of death perception of children

Maria Nagy, a psychologist from Hungary, argues that children have a more comprehensive
understanding of death much earlier. Nagy distinguishes three stages of death perception
(Nagy, 1948):
In the first stage (3-5 years) death is temporary, a faded continuation of life or similar to
being sleepy. It is not universal.
In the second stage (5-9 years), death is final. Some picture death in the form of a
person (Death), but death is not universal or personal.
In the third stage (9+ years) death is final, personal and universal.
We need to remember that age alone does not to determine the child's level of
understanding, but it is necessary to take into account other factors as well, such as
intelligence, emotional maturity, educational level of the family , as well as whether the child
has already been exposed to death situations or health problems (Speece & Brent, 1996: 29-
50).
4. Differences between children mourning and adult mourning

There are significant differences in the way that adults and children mourn, including:
i. Children find it difficult to deal with their grief: Young children have not developed their
mental and emotional skills in order to understand the phenomenon of death. Thus, there is
sadness alternating with periods when children work as if nothing has happened.
ii. Children express their grief in alternative ways: children express their grief through their
behavior and sleep habits, physical symptoms, their games and their paintings (Papadatou,
1999: 15-28). Children transform this negative experience into bodily reactions or resort to
aggression and hyperactivity so as to cover their sadness and loneliness.
iii. Children experience a deep insecurity: The loss disrupts any sense of security to children.
They fear that the other parent might die or that they themselves will get sick and die. They
are also wondering who will take the place of the person who passed away (Tremblay &
Israel, 1998: 424-438).
iv. Children are afraid that they are the ones who caused the loss: Young children are
characterized by feelings of omnipotence; they are afraid that they caused the illness, death or
departure of a loved one, and this is the reason why they often feel guilty.
v. Children hide their sadness to protect adults: They hide their grief in order not to upset even
more the adults in their family (Smith, 1999).
vi. Childrens mourning may become more pronounced over the course of time: It takes more
time for children to understand the finality of death and the consequences of the loss
(Holland, 2001).
5. Reactions of children due to psychological tension (stress)

Even very young children understand and express their mental stress by:
Physical reactions: Very young children have not developed those psychological
mechanisms necessary for the management of loss, thus expressing their discomfort with
physical reactions (abdominal pain, headache, asthma, allergies).
Behavioral reactions: Other children react with frustration and aggressive behavior,
others react with withdrawal or hyperactivity that is, they demonstrate regression to earlier
developmental stages (use of feeding bottles, bedwetting, talking like a baby, and fear of the
dark).
Cognitive reactions: The child experiences a turning point in school performance. He is
distracted and has difficulty to remember or memorize. It is important that teachers know the
family status of the child and be able to recognize the consequences of the loss.
Emotional reactions: They experience intense and conflicting emotions (fear and
insecurity, sadness, anger and guilt, longing to see the loved one again).
6. Dealing with mourning / loss

6.1 Steps - mourning management actions
The first thing you need to do when a child is mourning is to give them space to talk and be
there to listen. The fact that we recognize the loss and the emotions arising from it relieves the
child. The most important thing is to accompany the child through the pain. Make sure you
tell them that you love them and you relieve them and take care of their needs.
The second important point is to give the child the opportunity to process feelings. Ways
to achieve this is through stories, puppetry, painting and activities through which his feelings
are expressed and channeled. Older children can keep a diary with their thoughts.
The third and also very important thing is to reinforce the natural social environment of
the child, which is his family and friends, so that they continue to support him (Barnard,
Morland & Nagy, 1999).
6.2 Conditions facilitating mourning of the child

Conditions that help a child to mourn are:
i. We tell the truth: It is necessary that the child realize the reality of death which means that
he will not see his loved one ever again. We need to be careful and sensitive as to how we will
announce the disturbing news, especially if the event was traumatic (Smith, 1999).
ii. We inform the child about what happened as soon as possible.
iii. We give information in small doses, without many details: We dont need to say
everything, which might be confusing to the child.
iv. We use words like "death," "dead" "Dead (Johnson, 1999): In this way, we are helping to
set the foundation for the child to understand the reality of death later on.
v. We maintain a stable environment for the child as far as possible: Thus, within a
framework of stability and security, the child will be able to process this painful experience
more easily and more efficiently.
vi. We dont hide our sorrow, nor are we overwhelmed by it: Adults serve as role models for
children, so if the child see adults react in a mature way to mourning, they react accordingly.
vii. We recognize the length of mourning.
viii. We give the child a choice: We enable the child itself to choose the manner and extent to
which it wishes to be on the side of the beloved person and to participate in their care
(Papadatou, 1999: 51-73).
It is important to remain open and to refer to death in our daily life with children. We
should grab every small opportunity that is given to us to explain the difference between life
and death, and to remember people who have died. It is good to help children to identify their
feelings and show them how they can express them, so that they can process their grief.
7. Mourning in school
There are two issues related to loss and death in school (Papadatou, 1999: 119-142): Firstly,
at some point all of us will have to support a child in mourning in the classroom. How would
we react? What do you need to know to actually help?
Secondly, we can implement an awareness program for children on issues of loss, grief
and death BEFORE such an event occurs in their lives. In this way, children are prepared to
better face the losses that they are inevitably going to experience some time in their life.
Moreover, children need to be familiarized with the fact that death is part of life; they need to
prepare themselves to face the small and great losses, which they will inevitably encounter in
their lives and to acquire the skills to reach out to their friends who might be experiencing
premature mourning.
School plays an important role and takes up a large part of a child's life. Teachers are
persons of reference and trust for children. School does not only offer knowledge, but it also
aims to develop the skills that we need in our lives. We learn to work together, to discuss, to
develop critical thinking and emotional intelligence (Triliva & Anagnostopoulos, 2008).
Family and school can effectively help the child to mourn the death of a grandfather or a
grandmother or a pet (Neimeyer, 2000).
8. Instead of an Epilogue
The aim of Mourning Counselling for children is that the child who mourns is able to
gradually restructure the relationship with the loved one and to experience a deep peace,
holding his beloved person who died deep inside his heart in a beautiful way, without the
memory of him causing pain. Thus, the child develops mental reserves to help them assimilate
the loss and to integrate it in his life. All children will face issues and anxieties about death at
some point in their lives, therefore, it is important to speak freely and ask questions about the
issues that concern them.
Parents, teachers and health professionals should enrich their knowledge and skills so that
they are able to hear and understand the concerns and reactions of children who mourn. They
should be able to support them in this difficult period of their mourning.
9. References
Bowlby, J. (1960). Griefandmourningininfancyandearlychildhood. The Psychoanalytic Study
of the child, 15, 9-52.
Bowlby, J. (1961). Processes of mourning. International Journal of Psychoanalysis, 42, 317-
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Bowlby, J. (1980). Loss: Sadness and depression (Vol. 3). Basic Books.
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E-counseling in Greece today

Abstract:
Technological advances could not leave unaffected fields which we consider more
humanistic or theoretical. As the interest of the field of Counseling shifts to efforts to
provide consulting services through new technologies, this opens up new paths and highlights
the breadth of application and adaptability of its practices, according to the needs that are
constantly generated. The purpose of this study is to describe the emergence of the role of e-
counseling and the issues / dilemmas posed through its application. Finally, the reference to e-
counseling practices currently applied in Greece is very important.
Keywords: E-counseling, distance counseling practices, new technologies
Ouzounoglou Chara1, Rakatzi Lina2, Serleti Maria3and Kougioumtzis Georgios4
1. Introduction
1
Ouzounoglou Chara, lectronic ngineer, Specialization Program in Counseling & Guidance. Email:
[email protected]
2
Rakatzi Lina, Early Childhood Educator, Specialization Program in Counseling & Guidance. Email:
[email protected]
3
Serleti Maria, Social Anthropologist, Specialization Program in Counseling & Guidance. Email:
[email protected]
4
The increasing speed of social change calls for modern man to cope with a multitude of
requirements, which often exceeds even him. Counseling can be in many cases the tool to
solve difficulties that impede individual and collective balance. The dynamic development of
this scientific field answers the questions constantly raised, but at the same time it creates new
issues. This complexity and implementation in most areas of human activity that counseling
holds, is also proven by the difficulty to attribute a universal definition. The term counseling
etymologically derives from the verb counsel (late 13c., from Old French conseiller to
advise, counsel, from Latin consiliari, from consilium plan, opinion) and the suffix -ing
(counseling giving professional advice on social or psychological problems, which dates
from 1940).
According to the Greek Advisory Company, the term counseling means the process
of interaction between a consultant and a person or persons who address him which touches at
social, cultural, socio-economic and emotional issues. The overall objective of Counseling is
to give people opportunities to work out issues of concern in order to live a- at their
discretion- more efficient and multifaceted life, personally and as members of a wider
society (http: // hac.com.gr). Counseling has made its appearance in Greece recently, in the
early 1950s, when the Ministry of Labor and Education, introduced vocational guidance in the
country (Malikiosi-Loizou, 2011).
Of particular interest is the attempt to provide Counseling services with the help of
new technologies, which breaks new ground in the field of counseling, highlighting the
breadth of applicability and adaptability of its practices, based on the needs that are constantly
reformed (Radzi et al., 2014; Reese, Conoley & Brossart, 2006 & 2002). Although the
importance of e-counseling is considered as great and probably more facilitating to many
because of the expanded use of new technologies by a large part of the population, however,
its application is appropriate in specific cases and with clear limitations. The aim of this study
is to describe the role of e-counseling as a subset of counseling in Greece today and the
prospects that exist for consultants and consultees.
2. The beginnings of e-counseling

E-counseling made its appearance in Europe about 45 years ago, where we find the first help
service by phone in Belgium in 1959 (Malikiosi-Loizou, 1999). The concept focuses on
providing Counseling services, when face to face communication is not feasible.
Telecommunications technology and the Internet (e-mail, video conferencing systems, chat,
forums, and bulletin boards) are used for e-counseling. E-counseling -in a broader sense, may
also be related to tutoring, guidance and preparation work, supervision of student work and
general educational interaction as well as distance learning (e-learning).
The aim of e-counseling is to support people who either cannot address a counselor
face to face, or because of easier access to electronic media they turn to distance
communication. These days, an intensive effort to create and operate as many as possible
websites is being carried out. These websites will be fully updated and organized to meet the
increasing needs of people searching for counseling (Richards & Vigan, 2013; Zur, 2012;
van Balen, Verdurmen & Ketting, 2001).
Recent years have seen increasing interest in these forms of counseling, which led to
the establishment of relevant scientific bodies and to the issuing of directives and rules, which
ought to govern the process. These rules are based on the same ethical principles of
'conventional' counseling, while trying to meet the needs arising by the use of new
technologies and their introduction in the counseling process (Dimitropoulos, 2006).
3. Traits of counseling
E-counseling is governed by basic characteristics of traditional counseling:
Formation of a relationship of trust, emotional security and support.
Encouraging enhancement of skills by experienced people.
Free flowing communication and correct information.
Clear definition of the parameters of the Counseling relationship.
Organization and management of the counseling relationships by supervising experts
(Savranidis, Paleologou & Geronimaki, 2003).
4. Characteristics of E-Counseling
E-counseling is governed by these basic characteristics of traditional counseling:
Providing a relationship of tolerance on the part of the counselor, which allows the
consultee to understand himself to such an extent as to follow a new path.
Strengthening students skills by scientifically trained staff.
A clear framework of the parameters of the Counseling relationship, which is only
exercised with the will of the individuals.
Obtaining and maintaining self-awareness of the consultee and the establishment of limits
in accordance with the general socio-cultural framework where he lives.
The role of an e-counselor as a listener-reader who responds sympathetically to the

consultees work makes a difference in terms of the contribution of e-counseling in
Institutions using e-learning software.
E-counseling tools have various characteristics:
Possibility to communicate in large numbers (group communication).
Communication from any PC with Internet connection, and thus possibility of
independence from the limiting factor of distance.
Asynchronous communication, hence sufficient independence from time commitments,
with consequent ease of communication.
Predominantly written text communication (enriched with the use of multimedia).
Communication based on PC s or in some cases by phone. In any case the context of the
nature of the interaction between tele-consultants and consultee always has to be clear.
5. Possible weaknesses of e-counseling

Of course, despite reasonable benefits from the practice of e-counseling we need to identify
the problems / disadvantages that may arise in e-counseling programs, such as:
Misunderstanding problems during electronic communication.
Exclusion of technologically illiterate people from the use of e-counseling.
Technical problems with internet connection, connection speed, software.
Privacy assurance issues (Savranidis et al., 2003).
6. Technical issues of e-counseling

The basic internet tools which can support several implementations of e-counseling relations
between counselors and consultees are:
Email.
Discussion groups.
Systems with bulletin boards
A corresponding tool to develop materials and e-counseling services is development
of the web with auxiliary tools of multimedia support and strong interaction (e.g. java, asp).
For example:
An ask an expert service, to answer any student questions and needs.
Support from a personal e-counselor, with communication that is not made public on the
internet and with a time frame of cooperation.
Support from an e-counselor or counselors in the framework of a support student group

who share common questions or problems.
Chat service provision through java for on-line communication between students and e-
counselors and among students.
Filling in on-line questionnaires (in html, asp and java) or psychometric tests or
processing Database (matching interests with existing jobs).
Besides the above tools and other Internet services we have to mention
teleconferencing capabilities. The prerequisite here is an adequate operating system and video
and audio players, as well as the simultaneous presence of counselor and consultee.
Communication may be formal or informal, while it is possible to use e-mail or other Internet
services assisting in covering all possible needs of communication and collaboration.
7. Technology- assisted distance counseling

7.1 Clarification of concept
The National Board for Certified Counselors (NBCC) uses the term Technology-Assisted
Distance Counseling to determine the counseling procedure which is not conducted with the
direct physical presence of the consultant and the client (Face - to - Face Counseling).
7.2 Forms of technology-assisted distance counseling

The same organization distinguishes the following forms of technology-assisted distance
counseling:
7.2.1 E-counseling (Telecounseling)

i. Telephone-based Individual Counseling.
ii. Telephone-based Couple Counseling.
iii. Telephone-based Group Counseling.
7.2.2 Counseling over the internet (Internet Counseling)

i. E-mail-based Individual Internet Counseling.
ii. Chat-based Individual Internet Counseling.
iii. Chat-based Couple Internet Counseling.
iv. Chat-based Group Internet Counseling.
v. Video-based Individual Internet Counseling.
vi. Video-based Couple Internet Counseling.
vii. Video-based Group Counseling (Savranidis et al., 2003).
8. E-counseling in Greece
8.1 Quick reference

Undoubtedly, technological advances have affected all fields of science and the application of
their techniques. Computers as a tool in the hands of counselors provide assistance in the
collection, recording of information but also help provide information and support to
consultees. Audiovisual media such as computers and the telephone, are considered as very
useful for the counseling process.
Initially, the phone was widely used for therapeutic purposes, demonstrating its
efficacy particularly in cases of critical situations, such as suicide, peoples losses, addictions
(alcohol, drugs, gambling) or sexual problems. In Greece, the first counseling service by
phone was founded in 1986 by the Center for Mental Health and Research, in cooperation
with the General Secretariat for Youth (Malikiosi-Loizou, 1999). Such services run on a 24
hour basis and provide support and help maintaining the anonymity of the consultee.
Today, the presence of e-counseling is not only limited to phone use, although the
lines of communication are many, but it expands with the use of the computer and the
communication facilities it provides (email, video call, discussion forums, and online
meetings). As long as technology advances, we discover further applications of it in the
Counseling process for human benefit.
Nowadays, there are many that provide support services, without physical presence in
the office being required. All someone has to do is use a search engine to understand the
extent of these services which we are referring to, in Greece. The market seems quite big
and promising, especially in crisis management of short-term situations, decision making and
changes in the daily reality experienced by every man. Counseling behind the screen, in
Greece, is gaining significant ground over time, following the developments in the industry
and also the developments brought about by the increasing use and abuse of computers and
especially the Internet.
8.2 E-counseling by phone

E-counseling by phone continues just at the same growth rate, as telephone support lines
touch the dozens, with the public addressing lines as such exceeding by far ten thousand
people. As phone counseling we define the service during which the counselor is working
with a client, or a group of client on the phone, so that the client is able to investigate and
process personal situations, problems and crises he experiences, in the context of a single
Session, a short-term or long-term therapeutic relationship (Giotakos & Triantafyllou, 2006).
More specifically, examples are briefly mentioned including the main telephone helplines
and the work they provide.
8.3 Support Hotlines

8.3.1 Life line
It is a Non-Profit Organisation of Paging and Help at Home which has been in operation since
May 2006, with the best known social contribution programs: Red Button, Silver Alert,
SOS 1065 for the elderly, and 116123 European Adult Psychological Support Hotline and
volunteer programs.
8.3.2 AIDS Counseling station

210 - 72.22.222 counseling and psychological support by phone on AIDS issues and other
STDs. Launched in September 1992 and to date approximately 65,000 people have addressed
the station.
8.3.4 National Transplant Organization 1147

8.3.5 Line for Alzheimers
2310 909000 it provides information, guidance, support and referral to appropriate specialists.
8.3.6 SOS Telephone Line OKANA 1031
Since September 2000 it has been providing access to information on Psychotropic
Substances, short-term personalized counseling, immediate assistance and psychological
support to users and their family environment.
8.3.7 Alcoholics Rehabilitation Hotline

210 5323803 NGO addressed to adults addicted to alcohol.
8.3.8 Open Helpline for Gambling 1114

It refers to pathological gambling and provides direct access to information on pathological
gambling, help and support even in high risk situations and a first contact with the treatment
program. Aimed at people with pathological gambling problems, to professionals and the
general public. Operating since 2011 by KETHEA, on a 12-hour basis.
8.3.9 Army Telephone Support Line

800-114-555-1 (Army) and 800-114-555-2 (Air Force). Operating daily since 2003 on a 24
hour basis and providing immediate psychological and support services in crisis situations.
8.3.10 National Helpline for Children SOS 1056 The Smile of the Child
It has been operating since 1997 nationwide 24 hours a day, 7 days a week, providing
psychological support and counseling for children, adolescents and parents. Also, among
other things, it provides information and guidance on matters relating to children's rights and
child protection.
8.3.11 SOS Womens Line 15900

Aimed at women victims of violence with 24-hour counseling and psychological support
services throughout the year. From March 2011 to November 2014 it has received about
18,000 calls and 175 emails.
8.3.12 SOS Line Beside You

800 11 88 881 provides psychological, legal and other 12hour support to battered women
from Europe Women's Network.
8.3.13 Cancer Helpline 1069

It was created by the NGO Be Strong and helps people involved with cancer (patients and
relatives) to overcome the mental and emotional impact. The innovation in this case is that the
line also enables psychosocial support online. Through the website www.bestrong.org.gr one
can come into contact with the scientific team of the organization, using chat, video chat, and
e-mail.
8.3.14 Helpline for Depression 1034

It was created by the Institute of Mental Health (E.P.I.PS.Y) in 2008. It provides counseling,
psychological support and information on the issues of depression and mental health in
general.
8.3.15 Intervention Hotline for Suicide 1018

NGO Klimaka was launched in 2007 to increase awareness and intervention to prevent
suicides through the use of the above telephone line. It aims at people who are thinking about
suicide, people who have attempted suicide in the past, people with suicidal behaviour and
people experiencing loss or are worried about another person.
8.3.16 Telephone Support Line for Breastfeeding 10525

It provides correct and responsible information on breastfeeding, with members from the field
of medicine, pediatrics, and obstetrics. It is addressed to nursing mothers and health
professionals (ALKYONI Program, National Breastfeeding Promotion Initiative).
These telephone support lines are indicative, as there is quite a large number of
telephone support lines at this time in Greece. This study is a mere attempt to identify the
main lines that appear through search engines.
8.4 Internet e-counseling services

Apart from the existence of SOS telephone lines, if we search the internet, we realise that
there are also e-counseling services, as in the case of the NGO Be Strong. Taking as an
example the tele-services of this NGO, we will be briefly make a reference to the operation of
a Counseling platform online.
Thus, the site of this NGO, namely the Support web site, there are two (2) banners,
depending on the manner in which a person wishes to communicate-either through texting (Be
Strong Chat) or via skype. Between the two banners there is an offline or online indication,
depending on whether there is a mental health specialist available at that moment or not.
There is also the ability to communicate via e-mail. Up to today, over five hundred (500)
people have addressed this body of experts and have received advice and support, through
direct text messaging (chat), and about four hundred (400) individuals via e-mail.
9. Possible weaknesses of e-counseling

Of course, although the usefulness of e-counseling is great, the whole process poses several
limitations, which by itself creates enough questions of an ethical nature and ethical content.
Initially, the matter we should focus on is who is able to provide counseling services from a
distance and who will seek and accept such services as a consultee. The experts providing
these services need to be trained, to have the necessary power to use new technologies and to
use e-counseling tools correctly in order to achieve their maximum contribution to resolving
the situations experienced by each consultee.
A key question in this kind of consultative process is the substitution of the counselor
by a machine. E-counseling, as evidenced by the e- as the first part of the word, refers to
Counseling from a distance. That means that the process is not provided in a counselors
office, but takes place in a different place for both involved. In some cases, such as sending
and receiving e-mail, not only is the place where the counselor and consultee are different, but
also the time of communication. The absence of natural, real presence and its substitution
by a machine (computer, telephone) generates additional dilemmas on whether the basic
principles of counseling are followed and how helpful such a procedure might prove for the
individual. However, by an initial investigation of e-counseling services in Greece today, we
could say that these services are constantly finding increasing resonance. The increasing
access of more and more people to new technologies, the need for access to new technologies,
anonymity and the Counseling procedure which is not exercised in person, are some of the
reasons why some people turn to e-counselors.

Despite whatever differences we find with conventional counseling, the importance of e-
counseling is not limited to supposed disadvantages - advantages. It is human needs that
redefine the questions in the Counseling field and review the roles of the counselor and
consultee, eventually providing new meaning to the whole Counseling process and the
prospects we have known about so far.
11. References
Dimitropoulos, A. (2006). Counseling and New Technologies. Accessible to
http://users.sch.gr/grsepgymkrem/files/Sim2006.pdf (accessed on July 7, 2016).
Giotakos, O., & Triantafyllou, Th. (Ed.) (2006). Psychological Support by Telephone. Athens:
Ellinika Grammata. [Document In Greek].
Malikiosi-Loizou, M. (1999). Counseling Psychology. Athens: Ellinika Grammata.
Malikiosi-Loizou, M. (2011). Hellenic Journal of Phycology, Vol.8, pp. 266-288. [Document
In Greek].
Papanis, E., & Balasa, A. (2011). Counseling through the Internet and Communication.
Thessaloniki: Kyriakidi Brothers Publishing House. [Document In Greek].
Radzi, H. M., Low, L. M., Yusof, M. M., Muslimen, M. A., Yeap, E. L., Ghazali, F., ... &
Tarmizi, M. A. (2014). Initiative of Developing E-Counseling System: Importance and
Application in UNITEN. In Proceedings of the International Conference on Science,
Technology and Social Sciences (ICSTSS) 2012 (pp. 97-103). Springer Singapore.
Reese, R. J., Conoley, C. W., & Brossart, D. F. (2002). Effectiveness of telephone counseling:
A field-based investigation. Journal of counseling Psychology, 49(2), 233.
Reese, R. J., Conoley, C. W., & Brossart, D. F. (2006). The attractiveness of telephone
counseling: An empirical investigation of client perceptions. Journal of Counseling

and Development: JCD, 84(1), 54.
Richards, D., & Vigan, N. (2013). Online counseling: A narrative and critical review of the
literature. Journal of clinical psychology, 69(9), 994-1011.
Savranidis, Ch. Paleologou, A., & Geronimaki, E. (2003). E-mentors: E-counseling
Services Institutions Providing Distance Learning through e-learning Method. Papers in the
Minutes of the 2nd National Conference on Open and Distance Education (pp. 137-
147). Athens: Propompos/ OUP. [Document In Greek].
Van Balen, F., Verdurmen, J. E. E., & Ketting, E. (2001). Assessment of a telephone helpline
on infertility provided by a patient association. Patient education and
counseling, 42(3), 289-293.
Zur, O. (2012). TelePsychology or TeleMentalHealth in the digital age: The future is
here. California Psychologist, 45(1), 13-15.
Websites:
http://www.etymonline.com/index.php?term=counsel
www.lifelinehellas.gr/
http://www.keelpno.gr/el-
gr/%CE%B4%CE%BF%CE%BC%CE%AD%CF%82%CE%BB%CE%B5%CE%B9%CF%
84%CE%BF%CF%85%CF%81%CE%B3%CE%AF%CE%B5%CF%82/tmimaparemvasewn
sthnkoinothta/thlefwnikhgrammhkaisymvouleytikosstathmos.aspx
www.eom.gr/
www.alzheimer-hellas.gr
www.okana.gr/meiwshthsblabhs/thlefwnikhgrammi
www.opap.org.cy/index.php/en/file/gG4xnG+IyETGpdeP_+CepQ==/
www.army.gr/files/File/ygeionomika/downloads/ipostiriksh.pdf
www.hamogelo.gr/.../Ethnikh-thlefonikh-grammh-gia-ta-poidia-SOS-10.
www.isotita.gr
www.enowhumanrights.gr/index.php/our-activities/sos
www.bestrong.org.gr/
www.depressionanxiety.gr/149/article/greek/149/141/index.htm
www.klimaka.org.gr/js/index.php/homepage-psyxiki-geia/.../1018
ich.gr/en/2011.../178----.html
Psychoeducational Counselling for Anger Management and Conflict

Resolution
Abstract:
The implementation and the results of four psychoeducational programs concerning anger
management and conflict resolution will be described in this article. The Juvenile Probation
Service of Piraeus took the initiative in implementing the programs of primary and secondary
prevention of aggression for children and teenagers.The programs were implemented: a) in a
class of 12 - year - old pupils of a primary school in the area of Piraeus during sch. year
2015-16, and b) in three small groups of juvenile offenders during the years 2013-2016. The
results were positive and encouraging for the continuation of group counselling in both formal
and informal education.
Keywords: anger, aggression, juvenile delinquency, psychoeducation, primary/secondary

prevention
Afroditi Mallouchou1 and Christina Moutsopoulou2
1. Introduction
1
Afroditi Mallouchou, PhD candidate, MSc Social and Educational Policy, University of the Peloponnese,
Juvenile probation officer - social worker. Email: [email protected], 29 Nikitara St., Keratsini,
18756, Greece
2 Christina Moutsopoulou, MSc Psychology of Education, Juvenile probation officer psychologist. Email:
[email protected], 5a Mytilinis St, Anixi, 14569, Greece
Anger is one of the basic human emotions, already manifest since the beginning of infancy. It
constitutes the link of a chain, which is associated with the developmental process of the
individuals socialization. The right management of anger is learnt through the complicated
procedures of emotional maturation, supported by appropriate training.
On the other hand, aggression is a complicated and manifold phenomenon. It is
composed of a multiplicity of factors that are in a continual interaction with each other.
Aggression in children and teenagers may cause difficulties in the development of social
skills, emotional self-adjustment, moral growth and generally social adaptation (Tarolla,
Wagner, Rabinowitz, & Tubman, 2002 Stams et al., 2006). For that reason, it must be
handled and prevented with concerted efforts in multiple levels and ambits.
In recent years the increase in the number of violent incidents among children and
teenagers is an issue of deep concern for the international community. Conflicts between
minors are sometimes part of their routine and have occured in all societies, in relation to the
survival rules modulated by each society. However, some behaviours constitute unusual threat
or danger, calling for an immediate and accurate intervention.
2. Psychoeducation
2.1 The meaning of psychoeducation
In this article, when we refer to psychoeducation, we mean a counselling procedure focused
on: a) understanding the difficulties that a child or a teenager faces, b) devising and
implementing cooperative educational developmental approaches, by which the individual
may be empowered and learn pro-social behaviours. Psychoeducation is a contemporary
short-term group counselling method which makes good use of the groups potential in order
to improve the social communication and cognitive skills of the participants. It also promotes
interpersonal learning. Psychoeducational groups aim to enhance the members personal and
interpersonal skills through experiential participation and interaction. They encourage
childrens and teenagers autonomy and the development of their adaptive abilities in order to
face social challenges in their daily life.
2.2 Objectives of psychoeducation

Some of the basic and most important objectives of a psychoeducational program aiming at
children and teenagers are the following:
To explore, understand and overcome dysfunctional behaviour models.
To develop social and communication skills.
To train in recognizing, managing and expressing emotions.

To strengthen the self-esteem of the participants.
To help adopt more effective reactions in confrontational situations.
To provide knowledge to prevent and handle future anger- provoking difficulties.
To support the belief that the ability to change is within oneself.
3. Education and primary prevention

Education is one of the main formal socialization procedures. Schooling plays a principal and
important role in a childs life (Petrie, 2005) and has been recognized after the familyas the
second most important socializing institution (Gilligan, 1998). The school environment is the
field which -in addition to providing knowledge- plays a key- role in a child's development at
all levels (biological, social, psychological) and ensures the reproduction of the social and
cultural context and, in this respect, it ensures social coherence and continuity.
In recent years, both internationally and in the school reality of Greece, there has
been a quantitative and qualitative differentiation in the expression of aggressive and violent
behaviours among students of primary schools and teenagers of secondary schools.
Aggression is expressed in various aspects of life and of course the school reality cannot be an
exception. By studying the phenomenon of child and youth violence in Greece, one can notice
that in principle there is not much difference to data recorded on a research level in other
European countries (Queloz, 2011). The problem may appear aggravated by the media for
obvious reasons of publicity, but concern about increasing violence is absolutely justified.
Educational reforms, historically since the establishment of the Greek state until
today, concern not only the field of learning, with respect to knowledge and skills (mainly
cognitive and artistic skills) aquisition, but also in shaping the pupils' personality with the
view of achieving their smooth and successful socialization (Tsiganou, 2009: 141). n recent
years teachers and mental health counsellors have been looking into the relationships that
children develop with their peers. Research findings show that children who have poor
relationships with their peers, may face behavioural and socio - psychological difficulties in
later stages of their development (Triliva & Chimienti, 1998).
Primary prevention is an early and firm step by means of tools and applications at
our disposal to prevent the onset of more serious perplexed problems. School-based
prevention is relatively new in Greece and involves promoting mental health in children.
Preventive educational programs focusing on social skills are widely accepted and applied.
The educational philosophy is steadily evolving towards pursuing childrens social and
emotional development as educational objectives, besides their school progress (Triliva &
Chimienti, 1998a).
3.1 Psychoeducational intervention programs in formal education: Anger management

Conflict resolution in primary education
The Juvenile Probation Service of Piraeus in an effort to respond to the needs of the local
community and to continue its collaboration with a primary school in the wider region of
Piraeus3, accepted the invitation of the School Head concerning the implementation of a
psychoeducational program of primary prevention of aggression and conflict resolution in a
class of 25 sixth- grade pupils.
The Service, already having developed a similar program for teenage and post-
teenage offenders at the level of secondary prevention of delinquency (which will be
described below in more detail) agreed to coordinate this school-based intervention with the
help of two Juvenile Probation Officers. This intervention was a challenge for the Service and
in particular for the two coordinators/animators, mainly because of the experiential
interactions within a group of 25 children. However, a structured psychoeducational program
targeting at the pupils personal development and maturation within the school tumetable,
which is mainly knowledge-based, seemed to have opened new perspectives for the
educational community .
The duration of the program lasted over eight two-hourly weekly meetings
(February-March 2016). The meetings were introduced as part of the school subjects Social
and Political Education and the Flexible Zone (zone of inter-discipline projects and
discussions). The objectives were: a) to help the children develop their social skills and learn
techniques how to better manage their anger and peacefully resolve potential conflicts, and b)
to promote effective teamwork and understanding of the notions of anger, rights, respect for
diversity, conciliation and solidarity in an experiential manner.
4. Implementation of the program

The program was implemented in an area outside the classroom. The library hall was
considered the most appropriate place for group counselling. In this roomy space and under
new learning conditions, the pupils were seated in a circle around the large table of the hall.
The first meeting was largely characterized by embarrassment, questions, curiosity, perhaps
3
The Juvenile Probation Service had intervened in this school to support psychosocially a pupil who was
extremely aggressive and prone to be expelled from his school environment
some fear, but also some expectations. At this stage the main concern of the coordinators was
to familiarize all participants with one another.
In the beginning of the program the technique angry balloons was presented,
which aroused the pupils in what would follow in the next meetings. Children, though
classmates for six years, began to get to know each other in new ways, as they began to share
their thoughts, experiences and feelings.
During the first meeting it was important for the coordinators to explore into the
needs, desires and expectations of the participants, as well as to specify the goals of the
program. The signing of a contract, which was formed by the members themselves and stated
their obligations within the group, was the first step to set the group's limits Meanwhile, all
participants felt responsible for commiting themselves to a common purpose. The basic team
rules were originally set by the participants themselves and included: commitment to the
program, free expression of thoughts and feelings, respect to others, prohibition of verbal or
physical violence, active participation of all members.
By recognising the emotion of anger and exploring the reasons that set it off helped
participants better understand it. At the sight of the Human figure the participants were
invited to design the warning signs of anger physiology in order to learn to recognize the
physiological signs on both their own body and on others, well before the onset of
aggression.
During the second meeting the allegorical meaning of a fairytale was used, which
was about an angry green dragon and the soothing effect of the magic box which relieved him
from the racking expression of his anger.
The "Diary of anger" which was handed out during the third meeting was the subject
of discussion and reflection at the beginning of each subsequent meeting. It gave the
opportunity to the children to unfold their conflicts over the past week at home, at school and
in the wider social environment and to elaborate further on their experiences under the light of
their newly acquired social skills. The pupils understood that aggression and conflict often
occur in response to some stimuli. However, they also understood that the most important
trigger in feeling angry is how the individual interpretes the perceived stimulus and not the
stimulus itself.
The Circle of change (KE.TH.E.A, 2000) was used as a tool of behaviour
modification. The pupils through the geometrical shape of the circle, began to perceive their
change towards non- aggressive/ assertive behaviours not as a one- way journey, but as a
circle with four stages (concern, action, maintenance, back- to-start), that can turn in both
directions, in which they should always be ready to stick to their choice when deciding to
make changes in their lives.
Recognising, understanding and respecting the emotions of others was the topic of
the first social skill card that was distributed to the children; the notion of empathy was
introduced in this activity. In addition, the label of self-esteem with its respective activity
helped the children understand the meaning of empathy and its role in shaping healthy
interpersonal relationships. They also discovered how many positive personality traits their
peers could spot in them.
Practicing in basic anger control techniques (such as: self-guidance, short relaxation,
blocking the reaction of anger by a deterring thought) and training in social skills and conflict
management techniques (such as assertiveness as a form of self - supporting behaviour
without verbal or physical aggression) took place through role- playing games in which all
pupils were very eager to get involved.
The last meeting had focused on moral reasoning. The objectives set for the pupils
were the following: a) to achieve more mature pro-social thinking by considering other
peoples perspectives to moral dilemmas and by behaving with self- confidence and empathy
and b) to decide maturely with social responsibility on issues concerning friendship, honesty
and respect for the others personalities and differences. The main objective was to adopt a
pro-social attitude in terms of social justice, solidarity, cooperation and personal
responsibility for the well-being of others.
It is worth noting that through this program, which was piloted in a primary school,
all pupils had the opportunity to express their thoughts and feelings. The coordinators
considered as extremely beneficial the active participation of those "weaker" and more shy
pupils, who had been hiding for years whether willingly or not- on the backstage of activities
and perhaps for the first time felt the joy of moving onto the stage of action.
The whole project was met with enthusiasm by all pupils and its presentation to
parents and teachers was suggested by the School Head. The preparation for the presentation
lasted three meetings. Through this procedure all students had the opportunity to apply
directly in practice, what they had learned during the psychoeducational counselling program
itself. They collaborated harmoniously, took active roles in narrations, role - play and songs
(which referred to anger but also to love) and presented the whole program themselves with
consistency and responsibility, under the supervision of the coordinators.
4.1 Evaluation of the program

fter the completion of the eight meetings the coordinators asked the pupils to evaluate the
program by anonymous questionnaires of fifteen questions relating to the following domains:
a) infrastructure, b) relationships with other participants and the coordinators, c) methods /
techniques and d) general objectives. Most questions could be answered on a five-point Likert
scale ("no", " a little", "quite", "a lot", "very much"). There were also some open questions in
which the participants were asked to honestly express their thoughts and feelings for the
program, as well as their ideas and suggestions for other future programs.
The following findings were drawn from the answers to the questionnaire and
through discussions with the children:
Pupils that take an active role in the preparation and signing of a "contract" are bound to
show greater responsibility during the meetings.
They began to act as a team, to respect other opinions, to communicate with each other
without fear or shame, to recognize some positive behaviours in their classmates and to
bypass some other negative traits which in principle could bother them the most.
They became more skillfull at recognizing and expressing their feelings.
They became more skilfull and empathetic at recognising and understanding the
feelings of others.
They felt that they were helped to control their anger and to avoid fighting.
They felt that they could beter engage in discussion and self - supportive behaviours in
order to defend their rights, rather than to express aggression.
They expressed the desire for a prolongation of the program or for future
implementation of other similar experiential counselling programs at school.
It should be noted that during the programs presentation to parents and teachers,
which took place two months after its completion, the teacher of Physical Education pointed
out that in the past the two sixth-grade classes had antagonistic relations and often got
involved in fights with each other. Recently, the class in which the program was implemented
tended to avoid fighting altogether.
From the above it appears that the implementation of group psychoeducational
programs in the school environment has multiple benefits for the pupils but also for the whole
educational community. Therefore, group prevention programs need to be carried out more
frequently as group cooperative procedures may contribute to individual development as well
as to more effective group management of confrontational situations.
In conclusion, the school can be seen as key-factor in positively affecting the

childrens maturation course, by meeting their needs and concerns. It is necessary to view the
role of schooling in its essentially educatory purpose. Briefly, education should aim at fully
supporting the social and emotional development of children. In this perspective, a vision of a
society with less violence and a higher quality of life may be close at hand.
4.2 Youth delinquency and secondary prevention

Ever since the previous century, social scientists have been studying youth delinquency. It is
still a contemporary international social issue, perplexed and multi-factorial. Youth and youth
delinquency are prompt indicators of the issues that trouble communities (Queloz, 2011: 14).
Young people's mal-adaptation to communities and youth delinquency are symptoms of a
deeper moral crisis. Signs of this mal- adaptation may become apparent when the individual
has difficulty in relating to the values of his/her social environment, and equally when the
environment fails to meet the needs of the individual (Magganas, 2004). But youth
delinquency can also be considered an expression of the existential anxiety that a young
person feels as he/she seeks for his/ her own psychosocial identity. Delinquency arises when
the relation between the individual and the social environment gets disrupted (Pitsela, 2006).
Lately, it has become a common topic to address children's and teenagers' aggression.
Violent behaviours in children may at-first-glance not seem so alarming, whereas teenage and
youth aggression may become dangerous or even threaten human lives.
Aggression prevention programs in Greece have mainly targetted school populations.
However, according to research data (Sukhodolsky & Ruchkin, 2004), juvenile offenders
have higher levels of aggression in comparison to their peers. Aggression is linked to
delinquent behaviour, when the offender uses aggression and at the same time he/she
infringes the law. Secondary prevention of aggression/ delinquency should be a prime issue of
concern for societies, as most adult criminals started their criminal behaviour in adolescence
(Greenwood, 2008). Juvenile probation officers have the duty- amongst others- to prevent
youth delinquency and help minors reduce, through counselling, their levels of aggression. In
other countries, various psychoeducational programs are put into effect (within Juvenile
Probation Services or schools) in order to help children and teenagers enhance their moral
reasoning and social skills (Glick & Gibs, 2011).
The adaptation of juvenile offenders to educational and vocational settings is a basic
requirement for their successful social progress. But adapting to such contexts requires social
skills, psychosocial support, motivation to change their aggressive behaviours into assertive
pro-social behaviours and improve their moral reasoning. But the question remains as such:
How can a juvenile offender manage to re-adjust to society, if he/she does not possess the
basic moral and psycho-social skills in order to respond to society's demands?
Today, youth delinquency is dealt with in a preventive and restorative manner, as
suppressive methods seem to have failed. In line with International and European standards,
the Greek penal legislation has supported child-friendly justice. Law 3189/2003- which was
innovative for the Greek penal law- reinforced and extended the educational and therapeutic
measures to treat juvenile delinquency. An educational measure, for example, may involve the
minor in attending socio-psychological programs in state, municipal or private entities (art.
122 of the Penal Code). In this context, juvenile probation officers felt the need to develop a
psycho-educational program within their Service to help juvenile offenders reduce their
aggressive behaviours.
5. Psychoeducational intervention program in informal education: Anger management

- Conflict resolution for juvenile offenders
According to the youth welfare and educative spirit of juvenile law, which is mainly based on
youth protection and prevention of re-offending, the Juvenile Probation Service of Piraeus
implemented a psychoeducational counselling program of secondary prevention of
aggression, which aimed at helping the minors reflect on their aggressive behaviours and
discuss openly their delinquency choices. Three short- term programs, entitled Anger
management- conflict resolution, have been completed so far in the Service. The duration of
each program was eight weekly two - hourly meetings (May - June 2013, February - March
2014 and March - April 2016). The participants were 15-19 year-old boys, who had
committed punishable acts ranging from thefts to serious physical assaults, who additionally
showed violent behaviours and were placed under probation/ supervision of the Juvenile
Probation Service. Participation in these psycho-educational groups was voluntary. Each
group had 5-10 particpants.
6. Implementation of the program

Each one of the eight meetings of the program aimed at different aspects of anger
management: Recognition of anger, discering between anger trigger- offs and aggressive
behaviours, awareness of the physiological system related to anger expression, cognitive
elaboration of threatening stimuli, systematic recording of conflicts and their resolution over
the weeks that the program lasted, learning specific techniques of anger control (self-
guidance, short relaxation, preventive thinking), training in techniques to manage conflicts

and unfair situations (self- support and self- assertion methods), learning social skills,
promoting moral reasoning in matters of friendship, honesty and respect of other people's
property, and lastly, assuming personal responsibility. All the above were pursued during
individual and group activities, by means of different tools (the Human figure, the Anger
thermometer, a Diary of anger, audio-visual resources, skill cards, cards for scenarios/
role- playing, scenarios of moral dilemmas). Moreover, the Aggression Questionnaire of
Buss & Perry (1992) and the Questionnaire of sociomoral development of Glick & Gibbs
(2011) were used as indicative tools to measure the participants beliefs and attitudes.
More specifically, during the diagnostic phase, the teenagers were asked to answer the
self- report questionnaire of socio-moral development (adaptation from Glick & Gibbs, 2011).
The answers were announced in a circle and the participants could further elaborate on their
answers orally. No answer received a negative comment. The following were observed:
The teenagers gave answers in an axiomatic manner, e,g, Because one should keep his
word or It should be so.
Some answers seemed childish, e.g. If you do not keep your word, you will get
punished, So that no one can tell me off, which probably refer to a less advanced
developmental stage, according to Glick & Gibbs, 2011 (egocentric stage).
Answers tended to reflect generalisations or stereotypes; Thieves are the worst kind of
people, Those who made the laws do not obey them.
There was often a contradiction between the notion of lawfulness and justice: The
law is unfair, but we have to obey it.
Consequently, in order to promote moral reasoning, the teenagers were trained in
solving moral dilemmas. At first, they were asked to answer questions, such as What should
the hero of the story say or do?. A table of answers was drawn on a board. Everybody was
given the chance to justify their answers/ or change or revise them later on. The final answers
of some teenagers were more pro-social than others. These were used as model answers.
The data validity was ensured by the presence of two coordinators-juvenile probation
officers and of a third observer- juvenile probation officer during the meetings. For the second
group of teenagers the Service had invited an exterior mentor who offered her help and
support to the coordinators.
6.1 Evaluation of the program

One can notice a transfer of the teenagers initial egocentric beliefs to more mature
empathetic attitudes, but also a steady step towards assuming personal responsibility
concerning the committed act or the involvement in the conflict. Specifically:
The low tolerance towards a different opinion/ preference was gradually replaced by the
belief that the emotion of anger stems from within oneself and therefore it can be placed
under control.
In the beginning, the teenagers described their aggressive behaviour as a learnt automatic
reaction to a threat, while their conflicts with other people (known or strangers) related to
annoyance, unfairness and showing - off. Later, they realized the power of self- control on
their own behaviour.
The initial lack of empathy towards the victims (which was expressed through mocking)
gradually faded, as all members of the group had to take on different roles in the role- playing
games. Similarly, at first, the consequences of violence concerned the offenders only
(egocentric stage), such as conflict with the law, court proceedings, a violent reaction of the
victim and injury of the offender. During the program, the teenagers would take a more global
view on the consequences of violence, by considering the victim as well.
The teenagers had a difficulty in justifying their answers to the questions of moral
reasoning. This perhaps reflected their difficulty in expressing their thoughts in words, as
most participants had low school achievement. Great effort was put into getting the teenagers
consider themselves responsible for their own acts and aggressiveness. The assumption of
personal responsibility and the duty of repairing the damage were both central to the
discussion with the teenagers.
In general, the teenagers showed consistency in their meetings, which is rather atypical
for juvenile offenders. They cooperated and communicated with each other, seemed to retain
notions learnt in previous meetings, were open to each other, respected other opinions,
actively participated in all activities and expressed their feelings and thoughts. However, they
could not always transfer their learnt social skills to their homes, especially when parents used
verbal aggression to resolve conflicts.
In particular, despite the short duration of the program, there was a remarkable
improvement on the Aggression questionnaire, and especially in the dimension of Physical
Aggression. Moral thinking was also promoted to a more advanced developmental stage,
owing to group contribution to more mature/ pro-social moral reasoning. During the program,
it was apparent how the participants realized the role of self-control in conflict situations.
In conclusion, the above are all positive results from implementing counselling
programs of aggression management in groups of juvenile offenders; these programs may
effectively contribute to preventing re-offending, and also to support good psycho-educational
practices of youth re-inclusion.
7. Discussion
The recent increase in violent behaviours, which according to international literature
(Greenwood, 2008) may lead teenagers into future adult delinquent behaviours, should
motivate all stakeholders into taking action at all prevention levels (primary and secondary).
After the implementation of the above programs, the following were remarked:
i. The need to implement counselling programs on a more systematic basis at both primary
and secondary level of aggression prevention.
ii. The need to train parents in managing their own anger and the anger of their children, in
order to retain effective conflict resolution skills at home.
iii. The need to train and support teachers in effectively resolving conflicts at school.
iv. The need to link the Juvenile Probation Service to schools of primary and secondary
education.
It should be noticed that for the implementation of the above psychoeducational
programs, the cooperation of two coordinators was considered necessary, as this offered a
greater range of interventions, ideas, skills and personality traits of both. The differences of
the two coordinators enrichened the meetings, as they drew upon their good interpersonal
relation, their mutual trust and shared a common language. Their cooperation was also
stress- relieving as it enabled them to share feelings and concerns.
8. Instead of an Epilogue
The implementation of psychoeducational programs in schools, but also at a secondary level
for the prevention of violence and delinquency amongst juvenile offenders, seem to help
children and teenagers resolve their conflicts in a self-assertive manner, help reduce prejudice,
tolerate each other and help repair disrupted interpersonal relations. Moreover, these programs
may help deepen the understanding of notions such as empathy, respect, justice, cooperation,
human rights and solidarity. Consequently, programs like the above, through experiential
training, can help children and teenagers adopt these principles and values not only in their
school life, but also in other out-of-school social environments and interpersonal relations.
Psychoeducational counselling programs like the above can be included in both formal
and informal educational settings. Through catering for the new generation, what is actually
invested upon is the quality of life and a mid-term amelioration of our society.
9. References
9. 1. In Greek
Artinopoulou, V. School Mediation, Athens: Legal Library, 2010.
Archontaki, Z., Philippou, D. 205 Experiential exercises to empower groups in
psychotherapy, social work, education, Athens: Castaniotis, 2003.
Demopoulou - Lagonika, M., Katsiki, G., Gazerian, M. (ed.) Family and School -Their
dynamic relation today and their future persective as a challenge for social work,
Athens: ApplePrint, 2009.
Goleman, D. Emotional Intelligence, Athens: Hellenic Letters, 1996.
E. TH. E. A, Training Icarus. Training youth with delinquent behaviour in facing the
use of psychotropic substances, 2000.
Kyritsi, I., Tsiotra, S. Primary Prevention Intervention at Primary Education,
Notebooks of Psychiatry, 72, 2000, pp. 119-127.
Magganas, A. The forensic Phenomenon in practice, Athens: Legal Library, 2004.
Pitsela, . The theoretical and institutional context of social control of minors. Athens:
Legal Library, 2006.
Queloz, N. Youth delinquency, public security and social reaction: Persistent questions
for Criminology and Anti-criminal Policy (transl. A. Magganas). In
Egklimatologia, 2, Athens: Legal Library, 2011.
Triliva, S. & Chimienti, G. Program of Conflict Control. A manual for psychologists,
teachers and social workers who want to reinforce the emotional intelligence in
children. I and You become We, Athens: Hellenic Letters, 1998a.
Triliva, S. & Chimienti, G. Program of Conflict control. Notebook of Activities, Athens:
Hellenic Letters, 1998b
Tsigganou, . Violence and repression in and outside the school: Results from empirical
research. In Demopoulou- Lagonika, M., Katsiki, G., Gazerian, M. (ed.) Family
and School -Their dynamic relation today and their future persective as a challenge
for social work, Athens: ApplePrint, 2009, pp. 137-148.
9.2 In English
Buss, A.H. & Perry, M. The Aggression Questionnaire. Journal of Personality and Social
Psychology, 63, 1992, pp. 452-459.
Gibbs, J.C. Moral development and reality: Beyond the theories of Kohlberg and
Hoffman (2nd ed.). Boston: Pearson Allyn & Bacon, 2010.
Gilliggan, R. The Importance of Schools and Teachers in Child Welfare, Child and
Family Social Work, 3, 1, 1998, pp. 13-25.
Glick, B. & Gibbs, J.C. Aggression Replacement Training: A Comprehensive Intervention
for Aggressive Youth. Champaign, Illinois: Research Press, 2011.
Greenwood, P. Prevention and Intervention Programs for Juvenile Offenders. The
Future of our Children, 18, 2, 2008, 185-210.
Petrie, P. Schools and Support Staff: pplying the European pedagogic model. Support
for Learning, 20, 4, 2005, pp. 176-180
Stams, G. J., Brugman, D., Dekovic, M., van Rosmalen, L., van der Laan, P. & Gibbs,
J.C. The moral judgement of juvenile delinquents: A meta- analysis. Journal of
Abnormal Child Psychology, 34, 2006, pp. 697- 713.

Sukhodolsky, D. G. & Ruchkin, V. V. Association of normative beliefs and anger with
aggression and antisocial behavior in Russian male juvenile offenders and high
school students. Journal of Abnormal Child Psychology, 32, 2004, pp. 225-236.
Tarolla, S. M., Wagner, E. F., Rabinowitz, J. & Tubman, J. G. Understanding and
treating juvenile offenders: A review of current knowledge and future directions.
Aggression and Violent Behavior, 7, 2002, pp. 125-143.
Inmates Career Counseling
Abstract:
Inmates are individuals who carry the stigma of incarceration and will be the victims of
stereotyped behavior and multiple, direct and indirect discrimination. It is taken for granted
that they will face much more employment barriers than the average person because of the
low educational level, social stigma, lack of social skills, the criminal record and the long
absence from the workplace. Through the implementation of educational programs in
detention facilities, the legitimate and elementary commodity of education is offered and the
interconnection of incarcerated population with the wider society is ensured. The holistic
approach of education, which incorporates effective counseling interventions, serves as
preparation for life after prison and the social and professional integration of inmates. The
introduction of the institution of Second Chance Schools in detention facilities contributes
sufficiently effectively towards this direction.
Keywords: Inmates, SCS in detention facilities, career guidance, job search techniques,
project method, group intervention, experiential exercises
Patrikakou Anna1 and Kougioumtzis Georgios2
1
Patrikakou Anna, Economist / Career Counselor, Specialization Program in Counseling and Guidance. Email:
[email protected]
2
Kougioumtzis Georgios A., Ph.D, M.Ed., Scientific Associate at NKUA & ASPAITE (Specialization Program
in Counseling and Guidance). Email: [email protected]
1. Introduction
The population of inmates is characterized by versatility, showing age, cognitive, cultural,
ethnic and criminal diversity. In addition, inmates in whole have current needs for respect,
acceptance, freedom and security. Although work is the one that will ensure the satisfaction of
their expectations in the future, their needs and their demands extend beyond job search
techniques. For this reason, career guidance is primarily aimed at strengthening the
counselees so as to be able to function effectively and creatively in the whole consultative
process.
The counselees, apart from the job placement techniques, practice social skills through
individual and group level interventions. Within a secure framework offered by experiential
activities, they learn to manage problematic situations, develop alternative ways of thinking
and acting, cultivate their personal empowerment and get suitably prepared for life after their
release. The acquisition of such knowledge and skills is not a passive state, but the inmates
are actively involved in the process of their empowerment. The role of the counselor focuses
on coaching, encouraging and facilitating this process (Rigoutsou, 2005).
2. Education and Counseling in detention facilities

2.1 The objectives of education in detention facilities
In detention facilities, various educational training and skills development programs have
implemented, aiming at (Papatzanaki, Pykni & Sereti, 2005; Rigoutsou, 2005):
Reconnection with the educational process.
Minimizing the hardships of incarceration.
Creative coverage of dead time.
Acquisition and upgrading of basic skills.
Acquisition of new skills.
Acquisition of social skills.
Contributing to the reintegration of the inmate into society.
Finding a job after release.
Restriction of phenomena of delinquency.
2.2 Benefits of educational programs
Through investigation it has been confirmed that the provision of education within the prison
environment reduces relapse (Allen, 1988; Batiuk, 1997; Bazos & Hausman, 2004; Clark,
1991; Steurer, Smith & Tracy, 2001), the reengagement of inmates in delinquent activities
and the use of force, while contributing decisively to make prison more humanized
(Newman, Lewis & Beverstock, 1993). Jancic, (1998, as cited in Rigoutsou, 2005) states, in
particular, that the international research experience shows that education in prison has a
positive impact on inmates and reduces the number of inmates who are put back in prison, and
the recurrence of the criminal action in significant numbers.
2.3. Benefits of counseling interventions

Moreover, the application of any correctional program is ineffective without the education of
the incarcerated population, as well as social and professional reintegration is impossible
without focused and appropriate counseling. Surveys have shown that the involvement of
inmates in educational programs greatly improves their social skills (Parker, 1990) and the
artistic ones -traits that help in crisis management and problem solving, promote critical
thinking and prudence (Ripley, 1993). The educational programs offer academic education
but, above all, development of positive and creative aspects of their personality especially
when combined with counseling programs, providing supplies for work seeking and ensure a
better life in medium and long term.
3. The institution of Second Chance School in detention facilities

The Second Chance Schools of detention facilities are schools for adults established in
correctional institutions and consist part of the wider context of the fight against social
exclusion.
With regard to the objectives of SCS that operate within the detention facilities they
remain the same as those of conventional SCS, which operate outside. Thus, in addition to
educational processes for the transmission of basic knowledge, social and cultural educational
activities are implemented, as projects are organized with the collaboration of teachers and
external associates-volunteers.
Also innovative services of psychological counseling as well as career counseling are
established (Basoukou, Panayiotou, Chalioulia & Kougioumtzis, 2015; Patrikakou &
Kougioumtzis, 2015), which operate as main re-socialization institutions and aim directly at
social and economic reintegration of inmates (Krivas & Kagkalidou, 2003).
3.1 The Greek innovation of Second Chance School in detention facilities
The introduction of the SCS in detention facilities in Greece compared with other European
countries, where the specific institution exists, is an exclusive innovative application of Greek
education and correctional system3. Until now a total of 8 SCS operate in the country's
detention facilities. Indeed, a growing trend of establishing SCS in detention facilities is
noted, which increases the positions offered for education and thus gives the right to
participate in the educational process to an increasing number of inmates there.
Although the term prison in criminal law o f Greece has been replaced under
the Law 1851/1989 with the term detention facilities, the use of the term prison is often
found even in basic correctional institutions, such as the Central Scientific Council of
Prisons, the Prison Board or the Central Warehouse of Prison Material, while the SCS
detention facilities have been recorded by various bodies as SCS in Prisons (SDEF)4.
3.2 Operating limitations of SCS in detention facilities
The special field of detention facilities places certain restrictions which differentiate the
operation of SCS inside them at some points. The differences of the SCS operating outside
detention facilities and are addressed to the general population are located mainly in the target
group and the multicomplexity of its problems, the building sheltered facility and the
impossibility of movement of learners, which makes the constant collaborations and
invitations of external associates-volunteers necessary.
3.3 Establishment of Career Counseling
As the concept of vocational guidance is a complex term, various terminologies have been
expressed, such as vocational counseling, career counseling and career guidance.
In SCS the use of career counseling has been introduced (Kalava-Milona &
Kyriakidis, 2013), serving the point of view that defines career counseling as the composition
of educational and vocational counseling, and consists a fundamental, systematic and
organized process in counseling adults (McCarthy, 2004; Patrikakou & Kougioumtzis, 2015).
Important elements of career counseling are that it includes support in regard to the
total of work and leisure time, to the sequence of jobs and to other roles in life (family,
community), which are combined to express the commitment of the individual to work within
the framework of total self-development (Sidiropoulou-Dimakakou, 2008).
3
In the European Commissions White Paper on Education and Training of 1995 there is no reference to
prisoners as a target group of SCS. According to Vergidis, Asimaki & Tzintzidi (2007: 70), however, the inmates
have all the features of SCS target group, and have low levels of education and are in fact those who are not
only at risk but experience marginalization and exclusion. The first SCS in detention facilities was established
in Larissa in 2004.
4
The Greek Ministry of Education Research and Religious Affairs addresses the SCS in the same way as a
whole, without separating those operating within detention facilities. The official name of these schools contains
no term related to enforcement detention to avoid the stigmatization of learners.
4. Career Counseling at SCS

4.1 Counseling approach
The consultative approach of learners in SCS follows the basic principles of counseling of
adults, as the participants are 18 and older, although the biological / chronological age, as we
know it, does not always coincide with adulthood. Counseling is associated with the
personality, preferences, values, interests and abilities of counselees, and all the effort is
focused on enhancing personal development.
Career counseling at SCS is designed to help individuals make career choices which
will facilitate their adaptation to the professional context and hence to their overall personal
development and maturation (Dimitropoulos, 2000).
4.2 Differentiation of Career Counseling in SCS in detention facilities
Career counseling, provided to persons belonging to vulnerable social groups, such as
inmates, theoretically does not differ from the procedure which is followed for any other
individual of the general population. On a practical level, however, difficulties not faced in
other cases, arise from the peculiarities of these individuals:
The experience of incarceration, with everything that entails, is one of them and is
added to the other external and internal factors. Symptoms caused by the experience of
incarceration make social and professional adaptation of ex-prisoners difficult (Liebling &
Maruna, 2005). Aloskofis (2013), sociologist at the judicial prison of Korydallos, referring to
the preparation of inmates for release, mentions the need of strengthening, enhancement of
confidence and efficiency mechanisms, capacity activation and resilience.
5. Objectives of counseling intervention

One of the goals of counseling is the counselees to realize their potential and identify the type
of work for which they believe they have the necessary qualifications. In every counselee
there is a potential that can be exploited and developed. The contribution of the counselor is to
make it visible to the individual, to teach methods and practices that will activate him so as to
be able to manage the difficulties that will arise when trying to access the labor market. The
activities of the counseling intervention revolve around personalized diagnosis of personal
and social needs of counselees, and the matching of interests and skills to market
requirements (Kelidou, 2011).
Information on occupations and job search methods, however, require that a
satisfactory level of self-awareness is preceded (Katsanevas, 2009), which is achieved to
some extent through activities which are implemented under career counseling.
Consequently career counseling relates to a wide range of career skills (Charokopaki,

2005: 139), which includes:
Skills and abilities associated with work functions (technical and professional),
social and personal skills (cognitive, personality, business and interpersonal including job
search skills (Candas, 1996)), but also
broader qualifications related to language proficiency, intercultural competence and
international professional competence (Sidiropoulou, 2011, as cited in Charokopaki, 2005).
6. Methodology-Techniques
6.1 Personalized approach
Through the personal and professional account of counselees, the counselor assesses the
situation of the specific moment. The evaluation of the personal circumstances of each
counselee is achieved through systematic assessment of knowledge, skills, priorities,
personality characteristics, experiences, inclinations, interests and occupational preferences
(Dimitropoulos, 2002). In the process various tools are utilized, such as interest, values and
business decisions tests.
6.2 Self-assessment skills
The self-investigation process leads learners to realize their shortcomings and weaknesses and
to further explore their educational needs (language, professional specialization). Of course, it
is important that they can assess themselves and connect their personal characteristics with
education and employment opportunities. The determination of professional projects is done
in cooperation with the counselor by combining the objective possibilities and wishes of
counselees.
6.3 Individual training plan
Thus, in the context of career counseling they are informed about education or training
opportunities that are offered and they get directed towards their personal aspirations.
Alternative career options are explored and objective targets are set in relation to existing
data. Then, personal action plan is compiled and the steps to achieve the goals are set out
(Rigoutsou, 2005).
6.4 Knowledge of the labor market
The counselor informs counselees about the necessary requirements that are set by some
employers, such as acquisition of the English language, car or two-wheel driving license and
basic computing literacy. Furthermore, it is important that the counselor have updated
information on market trends and the professions in greatest demand, to launch the interest of
the counselees towards them. Some professions, such as technicians, computer programmers,
equipment operators and salespeople, have been observed to have high demand over time
(Dimitrouli & Tiktapanidou, 2004). It is also important that the counselees familiarize
themselves with many professions, some of which potentially they may not be aware of.
6.5 Interface with the labor market
One of the most important interface operations with the labor market is the scheduling of
visits by representatives of the business world. Employers who are willing to participate in
such actions are many and often urge learners to visit them after the end of their detention.
In this context, it is possible for a counselor to organize lectures, employment
programs presentations, examples of vocational rehabilitation of former inmates, interview
simulations with real employers, organization of individual-professional portfolios5 and
presentation of the achievements of learners from the different workshops they got involved
in the course of their education.
6.6 Awareness of stereotypes
Additionally, it is important that inmates be sensitized to the professional stereotypes that will
hinder their integration into the labor market and be prepared for the limitations that will
incur. This may be done through activities for identifying discrimination and decoding of the
respective social representations. Through the stimuli that will be given, unfavorable
treatment due to diversity can be directly recognized or the removal of the stereotype can be
highlighted (Andonopoulou & Dardanou, 2012). Generally, it is advisable the period of
detention not be concealed, but instead be presented to employers as a difficult but important
experience of their life and personality (Rigoutsou, 2005).
6.7 Job search techniques

There are several ways to approach the issue of job search techniques. The goal is to
implement an effective methodology that is adapted to the requirements of each individual
counselee. Indeed, emphasis is placed on searching skills and the retention of work, which are
ensured largely by the acquisition of new technologies and information management
(Charokopaki, 2005).
6.7.1 CV Writing
A CV is successful when it emphasizes the positive elements and degrades the potential
negatives. The general rules define that it needs to be simple, complete and clear (Karalis,
2003). The prevailing CV structure is based on core sections, the main ones are:
5
Personal skills portfolio.
Personal Information
Studies or Education-Training
Foreign Languages
Work Experience
Studies-Posts
Specific knowledge
Other information or activities
Interests
References
A good resume is necessary in order for someone to be invited to an interview, while
it can create the conditions to pass the interview with favorable terms (Marantos, 2000).
6.7.2 Recruitment interview

The recruitment interview is probably the most critical process in trying to find employment.
Often it is combined with other methods, such as the completion of specific tests. These tests
are a series of carefully selected questions and / or problems in order to outline the personality
of the candidate with respect to the offered job. The recruitment interviews are carried out
either by a person or by a committee (Billis, 1999).
It is especially important that learners be adequately prepared for this process and be
aware of the steps and techniques they need to follow. The preparation includes, among other
things, the dress code and non-verbal communication (Karalis, 2003). During their
preparation they can write or play roles between them (e.g. employers and unemployed). The
simulations can be videotaped and then analyzed / commented in order for them to identify
the points that need improvement (Bordone, 2000).
6.7.3 Job Search Channels

6.7.3.1 Social networking
Networking refers to approaching people from the close and wider social network of contacts
who can provide job search support. It has been found that more than half of the jobs are
occupied through recommendations and acquaintances. It is therefore important that people be
activated in this direction. Apart from the environment of friends and relatives there are
entities which are exclusively directed at groups of former inmates, such as Epanodos.
6.7.3.2 Classified advertisements

The classifieds are another good source of seeking work, but also an opportunity to be
informed about developments in the labor market and the needs of businesses that seek staff.
Several newspapers publish special supplements for the labor market, which include job
vacancies. Apart from the traditional tactics of print media, the internet is also considered a
successful method. In any case, it is necessary that the counselees develop the capacity to
evaluate the available job positions and distinguish the characteristics and conditions that are
set by employers (Agrafioti, 2011).
6.8 Entrepreneurship Counseling

Setting up a business is an alternative job assurance. Thus, counseling may additionally
include business counseling, as many are the inmates who show interest in setting up their
own business. Entrepreneurship counseling consists of three stages (Antonopoulou &
Dardanou, 2012):
(a). exploration of the business idea
(b). development and processing of the business plan,
(c). implementation of the business plan (business idea development techniques).
The counselor can encourage and guide the counselees to establish a virtual business.
7. The complex role of Career Counselor of SCS in detention facilities

Nejeldo, Arrendodo and Benjamin (1985, as cited in Kalava-Milona & Kyriakidis, 2013)
argue that the role of advisor is aimed at promoting the comprehensive development of
counselees.
The counselor approaches each counselee with respect, with empathy, without
discrimination, accepts him as a distinct personality and develops a special relationship with
him, which is based on mutual trust, acceptance and honesty.
In his complex role, the counselor, among other things, guides the counselees to
develop positive behaviours which are deemed as necessary for their personal and
professional lives as well.
It is important that the counselor, referring to the anyway difficult conditions
prevailing in the labor market, indicate that rejection or any misfortune should not be
considered a failure and the importance of maintaining optimism and perseverance to fulfill
the set objectives.
7.1 Objectives of Career Counselor

According to Kalava-Milona & Kyriakidis (2013: 2), generally in the operational framework
of the SCS institution and thus of SCS in detention facilities, the career counselor helps the
counselee:
i. To recognize and come to terms with his identity (who he is, what he is and what he is
not) and gradually strengthen self-esteem.
ii. To investigate and demonstrate his skills, his particular competences, interests and
desires.
iii. To learn to collect all the information which is necessary to pursue and achieve the
realization of his objectives.
iv. To develop critical and synthetic thinking, to be able to take into account all the
parameters that concern him and eventually take the most appropriate decisions about his
life.
v. To be able to assume the responsibilities of his actions, to cope with everyday
adversities and pursue his goals through persistence, patience, confidence, courage and
optimism.
7.2 Intervention options at individual and group level

The counselors work includes providing individual and group counseling and he can
organize interventions through experiential workshops or with the form of project, in
collaboration with the team of teachers and on topics which arise from the needs of learners
(Giotsa, 2010). The project method is appropriate for the development of skills and it is ideal
for application in group counseling.
8. Utilization of Project Method in Counseling

The approach of a counseling intervention through the methodology of the project allows to
better meet the interests of counselees, who will bestir themselves in order to find answers to
their questions. During the implementation of a project in a counseling intervention, the
opportunity is given to the counselees to combine knowledge, experiences and skills from
different fields in order to solve a problem, thus forming their own point of view
(Paraskevopoulos, 2008).
8.1 Objectives of counseling through the implementation of project

Within the general objectives of counseling, through the project method in particular,
cultivation of qualifications and professional skills is sought, such as (Kalava-Milona &
Kyriakidis, 2013: 14):
Development of interpersonal relationships and sociability.
Organizational capacity, methodicalness, partnership and teamwork.
Self-action, imagination and creativity development.
Research activity, ability of criticism and synthetic thinking.
Flexibility in terms of labor requirements.
Tackling hardship and overcoming personal weaknesses.
Taking responsibility, risk and solving personal weaknesses.
Self-control, patience, perseverance.
8.2 Benefits of the project implementation process

8.2.1 Benefits individually
Through the project process skills are cultivated such as critical thinking and autonomy, also
competencies of comparison, search and recovery of information, initiative and self-
assessment, which lead a person to learn how to learn- features that facilitate the
integration, retention and development in the labor market (Sidiropoulou-Dimakakou,
Alexopoulou, Argyropoulou, Drosos & Tampouri, 2008: 89).
8.2.2 Benefits at a group level

The group self-acts, gaining a sense of personal responsibility and habits of self-discipline and
self-management, while the grown-esteem and self-confidence of its members is cultivated
through personal achievement and their contribution to the final work. Learners develop
interpersonal communication, take initiatives, cultivate creative thinking, settle conflicts,
define goals, plan activities, cooperate effectively and take joint responsibility for the result
(Sidiropoulou-Dimakakou et al., 2008).
9. The group process in group intervention

9.1 The power of relating in group intervention
Regarding the change which is sought in a counseling intervention, significant assumptions
are acknowledged in the field of neuroscience which refers to the impact of teamwork and the
catalytic power of relating, defining the relationships which are developed in a group,
particularly those which give emphasis on positive dimension, which operates as the main
agent of change. Synchronization and group cohesion involves learning and social behavior
(Gournas, 2012).
The benefits of the group counseling process entail the expansion of all its results to
the adoption of a rational and flexible way of thinking and behavior, with positive results in
the social and occupational functioning of counselees.
9.2 Development of social and emotional skills within the group

Through the team, social skills are developed, while individual abilities are recognized and
evolve, contributing to the development of the required flexibility in working life. Social
skills are responsible for successfully carrying out activities which are related to all events of
one's life (Panagiotopoulos & Panagiotopoulou, 2005). Emotional skills are also activated
which are necessary for someone to identify the mechanisms of conflicts and their resolution
(Goleman, 1997).
It is important that the counselees recognize the skills and competencies available,
understand what is required for the various business sectors, and at what point they find
themselves in connection with them. The awareness and the development of those which are
required help the most to their personal development and prepare them for the labor market.
9.3 Group dynamics

The process, which takes place into the context of a team leads to the activation of its
members, utilizing communication (sensations, feelings, images, nonverbal patterns),
expression of feelings and processing of personal experiences (Polemi-Todoulou, 2003). The
dynamic interaction, developed through cooperation between members of a group, has a
catalytic effect on the behaviour of each member individually and the overall activity of the
group. As Lewin says (1951), at a group level, this potential is far greater than the total of the
dynamic that each member individually has or that is applicable to a binary relationship. This
dynamic is associated with the raised topic each time and coordination skills of the counselor.
9.4 Coordination of group process by the Counselor

In order for the counselor to be able to understand the group process and manage the
coordination he should consider equally the individual and collective dimension. With the
intervention methods he will apply, he will achieve the change of the members attitudes, the
management of emotions and the ways to improve the function of the team (Douglas, 1997).
It is necessary that the counselor link the team goals with the needs of its members, so as to
encourage members to get involved personally in the group and express themselves freely. To
encourage participation, he should offer choices in their ways of expression and be flexible
regarding the free activity and expression of all team members.
The advantage of group counseling, as McLeod (2005) says, is that it offers to the
counselor information of a different quality for the counselee, but also different direct
intervention opportunities in the here and now with many benefits, which result from the
process, for their counselees.
10. Application of experiential exercises

Integrating experiential exercises in a group intervention leads team members to be activated
physically, cognitively and emotionally. Through these the counselees are invited to live and
to consciously understand their own thoughts, feelings, actions and reactions in a situation.
10.1 The role of experiential exercises in group counseling

Within the group, the active participation and gaining experience is achieved through role-
playing, simulations, symbols, structures and other techniques. The exercises, though they
resemble artificial mock-statements are actually a direct experience for the participants, which
brings them into contact with themselves and others. While remaining themselves at the same
time they experience genuine feelings, reactions and insights that are derived from their
personal involvement (Archontaki & Philippou, 2010). The action undertaken through
experiential exercises leads to the scientifically confirmed contribution of participatory
experiential techniques to the cultivation of individual and team skills.
10.2 Benefits of experiential exercises

According to Archontaki & Philippou (2010: 75-76), the application advantages of
experiential exercises are:
They mobilize the body, emotion and mind. The total involvement in what is happening
allows someone to increase awareness and ownership of the new information.
They often have the form of a game, so people open up, they work in an automatic and
spontaneous way, and express genuine elements of themselves.
They provide a safe environment in which people can try new behaviours, discover new
ways of communication and develop their imagination and creativity.
Increase interactions, thus facilitating team communication and team building.
They give the opportunity to all people to have a role, so even the more reluctant get
engaged.
They make discussion that follows more interesting, as it is derived from common
experience.
People come into action and thus take responsibility to work independently and gain
confidence in them.
It is an effective method for a pleasant and quick learning of social skills.
10.3 The experiential activities as evaluation tools

McMahon & Patton (2002) and Goldman (1990) refer to experiential activities which serve as
quality assessment tools, while the latter emphasizes its exploitation in vulnerable social
groups and at group level for the general population. Willis (2003) and Goldman (1990) argue
that career counselors can devise their own creative evaluation and decision-making activities,
and implement them following the same guidelines as traditional counseling activities. The
application of creative art activities can cause emotional awakening and relaxing and lead
counselees to decision-making through an unconscious level of thought (Willis, 2003).
10.4 Preconditions of incorporation of experiential exercises

According to Willis (2003), some conditions should be met before a counselor decides to
integrate creative activities in the counseling evaluation and decision making process. Thus,
he needs to:
i. Know the exact purpose of the intervention, recognizing the characteristics and requests
of the counselee.
ii. Plan or choose activities that suit the needs and style of counselees, as people are
different (visually, auditorily, kinesthetically, linguistically), with respect to the processing
and communication capabilities.
iii. Apply intervention art activities in combination with the best practices of career
counseling in order to help the counselees to get the full picture.
iv. Process the experience of counselees in depth in order to understand and explore hidden
meanings and not rule out decisions and choices.
v. Help the counselees to understand what the results of their activity are and what they
mean. It is important to know that the art activities are not standard procedures, they are
not used predictively and their value lies in what the counselees produce while planning
their careers.
11. Conclusions
Inmates by definition experience the consequences of social exclusion and are a particularly
vulnerable social group. The recognition of the multivariable influences that prevail in the
population of inmates and the finding of combinational intervention approaches are
particularly important for an effective career counseling process.
Through counseling intervention the strengthening and substantial preparation of
counselee for social and professional reintegration should be pursued, fulfilling the purpose of
SCS and in particular the SCS in prisons, for the overall development of the learners, their
fuller participation in the economic, social and cultural scene and the effective participation in
the workplace in the future.
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Art, Emotional Intelligence & Counseling: Detection of the effect of making

art and its applications in Career Counseling
Abstract:
The present work aims to investigate the concepts of emotional intelligence, empathy, the
ability of decision making, goal setting, social skills, expressive and creative arts and group
counseling. In this study, a literature research on the above concepts was carried out as well as
an empirical one on a population of inmate learners in the 2nd Second Chance School of
Korydallos in Korydallos Judicial Prison, who took part in art workshops, investigating
mainly the levels of emotional intelligence and empathy they show. At a second level, we
ventured to conjunct the elements arising from research findings and the ones deriving from
the international theory and research as well, concerning the importance of taking advantage
of the expressive and creative arts in group career counseling and the designing of
intervention aiming at the development of the emotional intelligence.
Key-words: emotional intelligence, empathy, career counseling, social skills, decision

making, goal setting, expressive and creative arts, group experiential intervention
Patrikakou Anna1 and Kougioumtzis Georgios2
1
Patrikakou Anna, Economist / Career Counselor, Specialization Program in Counseling & Guidance, email:
[email protected]
2
Kougioumtzis Georgios, Ph.D, M.Ed., Scientific Associate at NKUA & ASPAITE (Specialization Program in
Counseling & Guidance), email: [email protected]
1. Introduction
In recent years, the needs of various social groups who require career counseling have
increased. Thus, career counsellors are in need of seeking alternative methods, especially
when they work with vulnerable social groups.
In this case study, the learners with their participation in workshops that are organized
in the context of social and cultural education and their involvement in various forms of art
are able to activate and develop necessary emotional intelligence and empathy competencies.
The development of these competencies will enhance to a great extent the process of career
counseling; whose main goal is the personal development of the counselees.
2. Emotional intelligence and professional success

Emotional intelligence, as proven in research, is positively related to good interpersonal
relationships, good mental health, high level of empathy and success in various domains of
life including professional (Lopes, Grewal, Kadis, Gall & Salovey, 2006; Nellis, et al., 2011).
2.1 Exploring the concept of emotional Intelligence

Researchers suggest that emotional intelligence presuppose the ability of perception,
assessment and expression of emotions of oneself and others (Goleman, 2000; Mayer, Caruso
& Salovey, 2000), self-awareness, ability of decision making, offering, creativity (Bar-On
2000; Goleman, 2000) and the skill of conflict resolution as well (Goleman, 1997). Mayer et
al. (2000) claim that the concept in question does not include only the properties related to
emotions but also others indirectly related to competencies such as self-esteem, adaptability,
and social skills. The most widely accepted definition of emotional intelligence is the one
given by Salovey & Mayer (1990 as cited in Mayer & Salovey, 1993: 433) who define
emotional intelligence as a type of social intelligence that involves the ability to monitor
one's own and others' emotions, to discriminate among them, and to use the information to
guide one's thinking and actions.
2.2 The teachable and evolving nature of emotional intelligence

Additionally, emotional intelligence is a flexible skill which evolves throughout a persons
life (Bat-On, 2000; Mayer et al., 2000) and can be taught and developed by means of new
experiences and stimuli. (Zeidner, Matthews, Roberts & MacCann, 2003; Goleman, 2000).
Neuroscience3 claims the emotional brain center learns differently from the cognizance
center. Thus, somebody can be trained to enhance the use of various parts of his brain.
Consequently, the trained person is feasible to apply this knowledge so as to manage
problems, to devise new ideas and develop his personal emotional intelligence.
3. Emotional intelligence and professional success

Many researchers (Bar-On, 2000; Goleman, 2000; Salovey & Mayer, 1990) perceive empathy
as a basic parameter of emotional intelligence and point out that its development conduces to
professional success (Cherniss, 2000). In fact, it is supported that empathy gives the easy and
accurate identification ability of the perspective of others and contributes to the achievement
of success in professional and social life. (Goleman, Boyatzis & MacKee, 2002).
3.1 Approach of the concept of empathy
According to Malikiosi-Loizou (2003: 296) the term empathy denotes emotional
involvement and includes the ability of co- experiencing other peoples situation, the ability
of understanding and sharing of his emotions, thoughts and behavior. According to others,
empathy is an ability of high level perception of emotions of others and it is followed by high
self-confidence (Delaney & Kaiser 2001; Coppock, 2007, as cited in Dukakis, Valkanos &
Brinia, 2015). While others define it as an essential dimension of social competence (Juntilla,
Voeten, Kaukiainen & Vauras, 2006). Salovey and Mayer have expressed a different point of
view (1990) defining empathy as a substantial human competency besides a) self-awareness
b) control of emotions c) self-activation d) handling relationships.
3.2 Interconnection of empathy and emotional intelligence
Emotional intelligence is positively associated with the fundamental skill of empathy (Schutte
et al., 2001) and it is of great interest to detect these traits in populations with delinquent
behavior and poor vocational integration.
4. The emotional dimension of the decision making ability

Furthermore, there exist studies that focus on the effect of emotions in the process of decision
making (Malikiosi-Loizou, 1994; Planalp & Fitness, 1999; Sidiropoulou-Dimakakou,
Argyropoulou & Drosos, 2011). Among other things, this ability is associated both with the
subjective and emotional aspects of the personality of the individual and with the developed
3
It concerns a scientific field which includes various scientific disciplines (Biology, Biochemistry,
Pharmacology, Anatomy, Physiology, Neurology, Neuropsychology, Psychiatry, and Psychology) that are
occupied with the structure, development, function, chemistry, pharmacology and pathology of neurons and
neurological system. Thus, the whole approach moves in both molecular and psychological level.
competencies. It must be noted that the effective and cognitive domains exist in the process of
decision making (Malakiosi-Loizou, 1994). The values, the motives, the preconceptions and
the environment of oneself affect the processing of information, bringing out emotions that
play an important role (Zeelenberg, Nelissen, Breugelmans & Pieters, 2008). Germenijs &
Verschueren (2007) claim that one of the requirements of the process of decision making is
the self-exploration.
4.1 The effect of emotional intelligence in the process of decision making

It is reasonable that the process of decision making includes special characteristics which are
related to both the individuals personality and external factors that affect the process as well
(Sidiropoulou-Dimakakou et al., 2011). As a result, the level of emotional intelligence is a
major parameter which has to be taken into account when designing career counseling
intervention. Of course, empirical research is limited regarding the emotional process which
affects decision making, generally and career decision making, more specifically (Finucane,
Alhakami, Slovic, & Johnson, 2000).
5. The influence of art on a personal, social and professional level

On the other hand, there is a great number of studies (Koltz & Odegard, 2012; Veach &
Gladding, 2007) which pinpoint the effect of making art on the emotions and the development
of the individual. Every form of art offers the chance to explore personal issues, through
verbal and nonverbal expression. Some of the important benefits arising are related to the
enhancement of self-esteem, self-awareness, the improved management of interpersonal
relationships, the overall empowerment and consequently the overall development and growth
in a personal, social and professional level (Gladding, 2006; Hagood, 2000; Anderson, 1995;
Brooke, 1995). Through art and various personal and group activities, the thought unshackles
from certain tight frames, moves into symbolic fields and the behavior acquires flexibility and
adaptability to social situations (Michaelidou & Petra, 2015).
6. Art and inmates

More specifically, in the population of inmates arts can function as a means to reconnect with
education and the general cognitive development, the development of interpersonal and
contemplative skills and the exploration of new value systems. The vast majority of inmates
show low self-esteem, while they often experience a feeling of failure and shame for early
exit from the education process and the multiple difficulties in finding work (Winters, 1997).
Moreover, inmates have a sense of rejection and very often have a negative image for
education and its functions and reduced motivation to attend educational and counseling
procedures. Of course, with the contribution of the art making reservations bent and
dysfunctional emotions progressively eliminate.
It has been found that the inmates derive great satisfaction from their involvement in
creative art activities, as, for most it is the first given opportunity to cultivate and develop the
positive aspects of their personality (Kett, 1995, as cited in Papatzanaki, Pykni & Sereti,
2010). Utilizing the tools provided by art, without even realizing it, the prisoners themselves
are driven to a healthy and beneficial for them direction. We draw many examples of
impressive results prisoners made from the international literature (Wood, 2011; Brown,
2002), which are recorded in detention facilities, bearing witness to the possibilities offered
by art. Through engaging in art they have managed to discover their talents and redefine
themselves.
6.1 The art benefits in detention facilities

The making of art in detention facilities provides practical and psychological benefits for
prisoners, which are decisive for their spiritual and social well-being, such as:
Empowering learning skills (Johnson, 2007).
Integration of knowledge, emotions and skills (Johnson, 2007).
Utilization of the exposure in seeking employment after release (Clements, 2004).
Acquisition and identity consolidation through positive achievements (Currie, 1989).
Strengthening accountability and independence, individual participation in the
correctional process (Parkes & Bibly, 2010).
Self-improvement with a positive impact on self and society (Johnson, 2008).
Smoothing of negativity and aggression (Currie, 1989).
Increase of self-esteem, which affects the choices, objectives and the ability to overcome
difficulties (Heenan, 2006; Gussak, 2004).
7. Art as a counseling intervention means

The creative and expressive arts hold a special significance in the scientific field of
counseling and their applicability to counseling interventions has been investigated repeatedly
(Pavlovich & Kranhke, 2012; Iliadi, 2006; Simons & Hicks, 2006). According to Iliadi
(2006), art is a powerful tool, a means of expression and communication but also a counseling
intervention means. In recent decades there is a growing use of art as a counseling tool with
impressive results in both children and adults, whereas, respectively, we find important
references to interventions through art at an individual and group level (Koltz & Odegard,
2012).
In this consultative framework and with arts as tools, various forms of intervention
have developed, such as drama therapy, psychodrama, music therapy, dance therapy, painting
therapy, mask therapy and phototherapy (Gladding, 2011), which are applied individually or
in combination (Jennings & Minde, 1996).
Gladding (2011) argues that the use of art in counseling brings the following
advantages:
Development of playful mood and formation of pleasant atmosphere.

Development and improvement of interpersonal relationships.
Promoting communication.
Recognition of the multifaceted character of human nature.
Objectivity as arts are perceived as neutral and do not induce resistance to change.
Integration and encouragement of participation of non-speaking counselees in the
counseling process.
7.1 Counseling adults through art

In addition, benefits regarding particularly counseling adults are recorded by other scholars,
as art:
Unlocks the unconscious and help to express covert conflicts and to recognize feelings
and thoughts (Liebmann, 1990).
Works as a transfer of conflicts, of emotions and experiences (Ulak & Cummings, 1997).
Helps to objectively see themselves or the situation they find themselves in (Rubin,
2001).
Provides a tangible record of development and change (Ganim, 2000; Liebmann, 1990).
Inspires and helps to connect with the transcendent and developed part of their
personality (Mills & Crowley, 1986).
Provides an actively reinforcing process in which they act more and think less (France &
Allen, 1997).
Works as a bridge specifically for issues that are emotionally difficult to be expressed
(Brooke, 1995; Trowbridge, 1995).
Leads to awareness of the emergence and creation of images of the unconscious, internal
mental resources, which take shape and form so they become real, tangible and external
(Nowell-Hall, 1987).
Allows in depth personal expression and reduces self-censorship (Wenger, 2008).
7.2 Creativity as key axis of counseling intervention

The central axis of the counseling process, while arts are used, is essentially creativity. This
occurs because the creativity developed through the making of art becomes the trigger to
emerge unconscious situations that take shape, and as such they can become part of the
consciousness of those who practice it. In fact, many people often find it difficult to find
words to express their feelings, fears, experiences and desires. However, when they create the
artwork, experiences are displayed with symbols and, thus, the artwork functions as a
symbolic language of expression of their internal feelings, while helping them to build a
bridge between the inner and outer reality (Jung, 1980).
7.3 The value of expression and creation in Counseling

Of course, it needs to be noted that the value of art lies in the possibility of personal
expression and release of participants and not on the final production of an artistic work, as
the composition process acts as a trigger for its launch. Archontaki & Filippou (2010: 59)
report that interventions through art are not so interested in the aesthetic result as the
process of creation and of expression of the person's emotional world. The counseling
intervention techniques through art activate unconscious mechanisms. Thus a direct and
effective link is achieved with oneself and with various issues that trouble counselees.
Consequently, art becomes a means of expressing emotions, motivations, desires and
memories, as an occasion of communication, as a process of transition from oneself to
another, from fantasy to reality, as the relationship between the inner world of
unmentionable representations and the world of external conventions (Tzanakis & Tsourtou,
2007: 13), as empathy process (Nowell-Hall, 1987). Also, Simons & Hicks (2006) argue that
the man through the process of creative discovery is led to the acquisition of self-esteem and
confidence.
8. Applications of expressive and creative arts in Career Counseling

8.1 Deficit of art applications in Career Counseling
References to career counseling applications with art utilization is minimal or individual
practices are referred (McMahon & Patton, 2006; Adams, 2003; Willis, 2000), although
experiential approach with integration of art in career counseling has been backed on by many
(Ziff & Beamish, 2004; Merry, 1997). Even fewer references are identified in training for
career counsellors in this direction. Moreover, there is a large deficit in the relevant literature.
However, there are books which offer few but specific experiential activities, to be used by
career counsellors, as the ones of Pope & Minor (2000) and McMahon & Patton (2003)
although few of them take advantage of the expressive and creative arts. Most of them are
influenced by the suggestions of Heppner, O'Brien, Hinkelman & Humphrey (1994) to use
guided visualization, genogram, metaphor, life mapping and collage.
8.2 Need to reform the methods of Career Counseling

Career counsellors responding to changing circumstances and complexity of social needs,
more and more apply methods which derive from therapies through art, as these are reported
by Gladding (2011) and others, in the implementation of counseling interventions,
overcoming considerations of previous decades. Besides, limited efficacy and reduced
satisfaction of counselees has been observed compared with the traditional counseling process
(Tsergas, Kalouri & Botou, 2013). Incorporating these techniques in the process of
developing the skills and capabilities of consultees offers the possibility of spontaneous
creative expression, the emergence of a combination of skills that can be used in the
educational and professional investigation and many other advantages. Individuals involved
in such counseling process experiment with the internal dialogue that they develop and
emotions that are emerged, thus they get strengthened in order to address real issues in their
lives.
In any case, the training of career counsellors in implementing creative and expressive
art activities in a career counseling intervention is useful, as well as a good knowledge of the
theoretical background in order for them to come to valid and useful results for the
counselees.
9. Research on 2nd Second Chance School of Korydallos4 in Korydallos Judicial Prison5

9.1 Research on a population of inmates
In an effort to interconnect the emotional intelligence and empathy with the making of art, as
to where these concepts assist in career counseling intervention, we investigated whether the
participants in art workshops in 2nd SCS of Korydallos in Korydallos Judicial Prison show
high levels in these two areas. The investigation was done in the period of completion of the
school year 2014-2015 and at the end of the art workshops, using self-report questionnaires
(TEI-QUE SF, IRI). Our sample consisted of 50 students who participated in organized
activities in theater, painting, music, dance and photography. The research was approved by
the Department of the school and conducted under the supervision and support of the Director
of the school George Zouganelis.
9.2 Research results

Data analysis showed that respondents presented high levels of emotional intelligence and
empathy constituting a significant clue as to our hypothesis, advocating the view of scholars
that the preoccupation with the expressive and creative arts is directly related to these two
factors and what they include.
Considering research findings that identify low adaptation and self-awareness in the
general population of inmates and evidence that show low emotional intelligence is one of the
factors contributing to delinquent behavior in young ages at least (Santesso, Reker, Schmidt
& Segalowitz, 2006), these results are an indication that the making of art affects the
development of emotional intelligence and empathy, even though we cannot rule out other
factors, of course.
Also variations came up regarding the different types of art that were practiced. Of
course, their participation in different workshops is not necessarily the main cause for these
variations, however, we think that the differences appearing are remarkable and deserve
further investigation.
10. Conclusions
10.1 Making art promotes the development of emotional intelligence
4
2nd SCS of Korydallos was renamed with the MD K1 / 68473/2016 to 2nd SCS of Korydallos -George
Zouganelis as honor to the late director of the school George Zouganelis, at the request of his students.
5
Notwithstanding the legislative amendments to the recent reform of the penal code (Law. 4274/2014) that they
provide A, B and C type prisons, in practice they still act as judicial prisons where enclosed pretrial detainees,
debtors, short sentences convicts and foreigners whose extradition is sought. Still they remain in them prisoners
who are serving long sentences, many times by the end of the sentence serving, too. This creates suitable
conditions for the operation of educational structures.
The findings resulting from this research process in combination with the findings we found
through our literature review conclude that the art is a communication and expression
channel, and may have many applications in the development of emotional intelligence,
especially in environments of vulnerable groups such as inmates. Creative activities that
promote emotional involvement and self-exploration lead to deep self-awareness and
awareness of the possibilities and limitations, which are prerequisites for the learners to make
responsible career choices (Lamprecht, 2002). At the same time, self-awareness, self-
expression and communication skills in a context of holistic counseling approach is
fundamental for the successful empowerment and change in their behavior.
10.2 Making art strengthens the decision-making and goal setting abilities
Regarding the relationship between art making and decision-making and goal setting abilities
it has been found that this sample shows positive thoughts and feelings and high optimism-
something that suggests the positive effect of the art making in these abilities. As documented
in theory, this effect is reflected on the strong decision-making ability and goal setting as well.
In fact, there are studies that confirm that feelings are involved in shaping the mood people
have. The mood then helps individuals to identify many prospects in their future plans (Mayer
& Salovey, 1993). Specifically, it has been found that the good mood makes it easier for
people to believe that they have a wide range of abilities (Forgas, 2001; Mayer & Salovey,
1993) and having this conviction as a motive they pursue their educational and professional
development.
11. Concluding Remarks

Art can function as emotional learning that is the process by which emotional intelligence can
develop. By improving emotional and social skills, learners are expected to develop sounder
career and success strategies and increase the chances for personal development and social
and vocational adjustment in the future. Expression and processes performed in full with art
making consist a tool for counseling intervention, reinforcement of the personality,
strengthening and decisive preparing of learners for social and professional reintegration.
The prospect of inclusion of expression and creativity in career counseling
methodology will offer options beyond the confines of the traditional process by giving it
more value. We believe that the application of group counseling intervention which will
exploit the expressive and creative arts within experiential counseling workshops will be
particularly efficient, especially in high-vulnerability groups.
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The Internet as a dominant but potentially dangerous tool for social

development: Internet safety tips for parents and students
Abstract:
This article reports on the findings regarding the intensity and duration of Internet use and
social networks by underage users based on data from recent surveys. It is imperative not to
underestimate the gravity of this new social reality which determines young peoples
everyday life. Education should seek ways to sensitise and inform children and parents. It is
noted that educational training should aim at acquiring knowledge about potential risks of
online navigation and the necessity of taking security measures for protecting personal data.
Additionally, it should highlight the importance and comprehension of the network of rules
that govern good behavior at online services.
Key words: Internet, Social Networks, Personal Data Privacy, Netiquette.
Chrysssanthi Palazi1, V. Efopoulos2 and St. Chytiroglou3
I210 Analysis of Education
1
Chryssanthi Palazi, Director of the Youth Advisory Board Greece. Email: [email protected]
2
Vasilios Efopoulos, School Adviser at the Ministry of Education-Greece. Email: [email protected]
3
Stefania Chytiroglou, MA Interaction Design- Napier University Edinburgh. Email: [email protected]
1. Introduction
The Internet is undoubtedly a necessary tool for accessing information, establishing
socialization processes and providing entertainment. Technology offers unlimited educational
opportunities and awareness especially for young people since they develop brain synapses,
improve their reflexes, acquire quick thinking, build information management, enhance their
professional profile and highlight their potentials through Internet usage. Nevertheless,
excessive preoccupation with this medium is quite risky as far as its usage is concerned.
Illuminating the situation concerning a) the duration and the intensity of Internet use
especially for social networking by adolescents and b) teachers attitude towards this kind of
behavior that takes now a significant amount of time of students everyday life, there are three
recent case studies regarding children, adolescents and teachers (Eurydice 2009).
IDCs research report that took place on March of 2013 (IDC, 2013) at the United
States at a random sample of 7,446 people [aged 18-44] of its population that are either
iPhone or Android users showed quite interesting results concerning mobile usage and social
networking. The number of children, who acquaint themselves with modern technological
devices at an early stage, is increasing rapidly in developed countries. One could easily
predict that the international scientific community will have to confront alterations and
impacts caused by their usage. Especially at the age group of 18-24, their usage is:
38% mobile texts
40% mobile minutes
34% Facebook messages
34% E-mails
39% Checking Facebook and Twitter
Moreover, 4 out of 5 users of the same age group check their mobile as soon as they
wake up:
89% within 15 minutes
74% immediately [updates]
54% immediately [alarm clock]
A further aspect that this research indicates is that the period of time with zero
interaction with these specific devices is limited to 2 hours plus sleeping hours, highlights
Mr. G. Goudevenos (Goudevenos, 2016). He continues stating: Even though this research
concerns young adults, these young adults, once they were kids that grew up playing with
these devices.
2. The Research
The research that was conducted in 2015 at the Adolescent Health Unit of the 2nd Department
of Pediatrics of the University of Athens, Pediatric Hospital P. & A. Kyriakoy (Hospital
Director: Professor Marisa Tsolia) also produced interesting results. It occurred at primary
schools in Athens with the participation of 655 students of the last two grades, 54.3% of
which were boys.
According to the statistics that the Scientific Head of the Unit, Assistant Professor of
Pediatrics-Adolescent Medicine, Ms. Artemis Tsitsika (Tsitsika, 2011) revealed that the
children who participated in the research:
They first started using the Internet at the average age of 6.2
One out of two [52%] is a member of at least one social networking website, e.g. a fake
Facebook account
They use Facebook for over two hours [18.5%] on a typical school day (weekday)
They use Facebook for over two hours [36%] on weekends or bank holidays
20% of children use a mobile phone (smartphone or other similar device)
22% of children access the Internet from their own bedroom on a daily basis
39% of them access the Internet for social interaction and networking
8.5% of them use the Internet in order to do their homework
52% of children reported that they have a better knowledge of technology than their
parents
3. The Survey
The survey results of Drasi Enimerosis online questionnaire (www.Saferinternet.gr, 2009),
concerned teachers of all educational levels. It was conducted from 23-10-2012 till 15-01-
2013. Briefly the main points of the research are the following:
72% of teachers claim that minors know more about the Internet than their teachers and
parents. However, 68.6% of them also claim that minors do not comprehend what
netiquette is, disregarding the network of rules that govern good behavior at online services.
Moreover, 60.1% of teachers report that minors are not aware of the fact that their online
behavior may have consequences in the physical world.
65.1% of teachers believe that the above mentioned fact is quite worrying since minors
do not know which kind of behavior is illegal concerning social networking.
Furthermore, 49.6% of teachers argue that minors disregard other peoples opinion on the
Internet.
Additionally, 61.5% of them claim that children do not seek consent for uploading
photographs or videos that display other people (friends, classmates, acquaintances, other
people).
In the same context, 39.4% of teachers reveal that they have faced online harassment
incidents / mockery / defamation conducted via mobile, Facebook or other social networking
service that occurred between students at some point in their teaching career.
Hence arises the imperative necessity for education to appreciate this new social
reality which determines young peoples everyday life and seek ways to provide guidance for
raising awareness to children (Campbell, Butler & Kift, 2008, Calvete et.al., 2010). This
guidance should focus on:
(a). teaching children about the looming dangers of internet use and the safety measures
that need to be taken, in order to protect their personal data and accounts they have online,
(b). Teaching children netiquette guideline that refers to rules of behavior when
communicating on the Internet.
4. Protection of personal data

A lot of online companies collect personal data in the name of efficiency and the best possible
provision of services. Data required for creating an online account usually include name,
country of origin, date of birth, sex, level of education and job description. Sometimes, users
mobile phone number is also required. Mobile is used for sending the confirmation code in
order to maintain a high level of safe use of the new account.
Such personal data are provided by users themselves while creating a new account in a
web service. In most cases though, there are other data that are recorded without the user
realising it. This data collection includes:
Information acquired by the user while using online search engines (such as Google Web
Search)
Online search for hotels accommodation at specific websites (such as booking.com)
Online search for airline flights and tickets at relevant services (such as skyscanner.net).
Recording personal data also occurs in cases of queries (tickets) at online support
services. It even occurs while chatting online with a trained stuff member (service that the
user activates in order to learn more about the product/service specification that the website
provides him with).
The online companies acquire users interaction data through the services they offer
and through Cookies technology. Almost always users accept websites using Cookies without
realising the procedure. More often than not, users do not read the message of accepting the
terms and conditions of Cookies technology (or part of it).
As a result, they ignore the fact that by clicking I Accept in order to proceed on
further actions, they essentially give consent to Cookies Policy, enabling the website to
gather and process personal information.
Thus, Microsoft Corporation (https://privacy.microsoft.com/en-us/privacystatement),
for example, inform us for its policy that:
Microsoft uses the data we collect to provide you the products we offer, which
includes using data to improve and personalize your experiences. We also may use the data to
communicate with you, for example, informing you about your account, security updates and
product information. And we use data to help show more relevant ads, whether in our own
products like MSN and Bing, or in products offered by third parties.
Therefore, as soon as the user creates an account at Microsoft he automatically agrees

to view advertisements that are relevant with its own personal data (as they are collected by
Microsoft) through msn.com website and bing.com search engine.
Moreover, Skyscanner Ltd (https://www.skyscanner.net/cookiepolicy.aspx) inform us
that:
Our website tries to serve advertisements that are relevant to you by displaying
Google AdSense interest-based advertisements. We also use third party advertising solutions
(including Google AdWords and Facebook) to serve you advertisements relating to the
Skyscanner services when you are on Google, Facebook or other websites that are a part of
the advertising inventory of these solutions. These advertisements are tailored by Google
using cookies which will track your behavior across the web, again using anonymous
statistical rather than personally identifiable information, including information relating to
your use of the Skyscanner services, your location and demographic characteristics. Third
party advertisers may also use cookies, for such purposes of ensuring relevant advertisements
are being displayed, to help prevent the same adverts being served twice to the same user,
and to ensure that adverts are correctly sized and dont detract from your experience of the
site.
Ergo, if one searches for flights to a specific destination through Skyscanner he will
likely view advertisements displaying flights, hotels and other services that are relevant to this
destination through visiting other websites such as Facebook (behavioral advertising).
It is an undeniable fact that very few users actually read the Terms & Conditions
and the Privacy Policy while surfing websites. Most of the times, methods related to
personal data management are described in abstruse and difficult form in both of them. The
majority of users blindly accept the terms and conditions.
Only a small number of people will have second thoughts about registering to an
online service. Users should consider that once they register they automatically accept to the
Terms and Conditions and the Privacy Policy. This is usually written in small lowercase
letters and it is not comprehensible by everyone.
It is quite useful for people that create a google account to visit history.google.com
website in order to check their online activity as it is recorded by this company. Visiting this
website (https://privacy.google.com/intl/en/your-data.html) will help users realize that every
single search in a website and everything they created, altered or watched through Google
services is documented and presented. The company is of course obliged to inform you that
we collect data to make these services work for you and continues stating that we use data
to make our services faster, smarter, and more useful to you. Nevertheless, whether this
occurs with users approval is under consideration.
Most of the companies inform and reassure users by emphasizing that the absolute
control of their personal data is under beneficiaries supervision. Thus, the user-visitor has the
power to act upon the documented data by deleting them or articles in an easy manner. In
many cases, he may alter his profiles settings and decide which data should be related with
his account.
It is easily perceivable that a categorized personal database may be created through the
data collected from the several social networking services that the user is accessing. This
database includes preferences, habits and records, activity and reactions that the users post on
their online profiles in general. It is quite obvious that the collected data may be used in many
alternative ways, the simplest of which is the display of targeted advertisements. In many
cases, advertising registrations are differentiated per user as mentioned above (behavioral
advertising).
For this reason, online users should be informed and concerned before they publicize
personal data at these services.
The EU obligates the online services-companies to follow new restricted rules as far as
users registration and data collection is concerned in order to avoid charges or prosecutions.
Previously, certain companies (such as Facebook) have been strongly criticized for continuing
to maintain data that the user has documented upon registration, even when he wishes to
delete them. The new EU data protection rules purport to strengthen citizens fundamental
rights as far as their personal data are concerned in the new digital age of smartphones, social
networking services and internet banking.
http://eur-lex.europa.eu/legal-content/EL/TXT/?uri=CELEX%3A32016L0680
Directive (EU) 2016/680 of the European Parliament and of the Council of 27 April
2016 on the protection of natural persons with regard to the processing of personal data by
competent authorities for the purposes of the prevention, investigation, detection or
prosecution of criminal offences or the execution of criminal penalties, and on the free
movement of such data, and repealing Council Framework Decision 2008/977/JHA
European Interactive Digital Advertising Alliance (EIDAA) provides the online user
with a guide to online behavioral advertising and privacy at
http://www.youronlinechoices.com/gr/. This webpage has useful information and advice that
help users manage their online privacy, pursue a process in order to exempt from behavioral
advertising and submit a complaint in case they continue being bombarded with behavioral
advertising, even though they asked for exemption.
5. Advice for parents and children

We suggest to parents:
Visit, get to know the websites their children like to surf the most
Create their own account at the social networks their children visit and if it is possible to
add them as friends
Read the Privacy Policy at these social networking websites. They should read carefully
the whole text, comprehend it and highlight the parts that concern personal data management
which need further attention
Discuss about the online services and networks with their own child. One issue that can be
discussed is the unrestrained access at these services and whatever this entails. Consider how
it is possible to be provided with such a free service and where the companys revenue (that
manages each service) come from. Is this collection of data somehow the source of revenue
for this company?
Read the settings that every online service offers regarding users personal data. More
often than not, these default settings leave users personal data exposed to all members of the
service. Find these settings that make your account secure and talk to your children about this
procedure
Discuss with your children about their posts or their friends posts. Seek for examples of
people that their career and life was affected due to an insignificant post
Discuss cases where a friends post would bother them and find it difficult or impossible to
deal with (Dehue, Bolman & Vllink 2008, Duerager & Livingstone, 2012, Athanasiades et
al., 2016).
6. Advice for Children

Set their own sensible boundaries regarding social networking use. They should try to
maintain a balance between social networking and their personal relationships with friends
and family
Protect their account with strong complex passwords and change them regularly. Every
password should contain upper and lowercase letters, numbers and special characters
Understand the dangers of communicating with strangers via social networks
They should not blindly post photographs on social networks. While uploading photos:
o They should not mention the location of the uploaded image (location tracking
deactivation, geotag)
o Control approval upon tag requests of other users
o They should not contain that is inappropriate and obscene
They should not publish information concerning bank accounts, passwords, phone
numbers, addresses and any information in general that relates to their personal and financial
situation
Choose the appropriate settings in their profile in order to protect their personal data (for
example, allow only friends to view their posts)
7. The Network Etiquette

Network Etiquette or Netiquette is a set of rules that define the ethical and proper
behavior of Internet users. Its rules apply to all forms of electronic communication: instant
messaging, emails, blogs, discussion forums, chat rooms and social networks.
A quite essential issue concerning web presence management becomes imperative due to new
data regarding timing and intensity of Internet use -particularly social networks- by young
people. They should manage their online presence (Sourander et al., 2010) in a way that is not
harmful for other users and is respectful, regarding freedom of expression, following
netiquette rules without though affecting their personal image that anyone may have direct
access.
It's quite a common sight for online adult users to comment on posts (texts or
photographs) more frequently than young adults. Sometimes, this social platform of written
expression becomes the occasion for someone to express themselves in Greek or greeklish
with comments that encourage in turn other users to get involved in discussions that friends
of friends will view, commend (likes and emoticons), comment or share (zgr, 2010). As
a result, a climate is created encouraging gossip about a person (or two peoples
relationship). Even though this climate is initiated at the social environment of Facebook,
which is the epitome of virtual realitys communication between friends (the notion of
friend on Facebook is not literally interpreted), it extends to the school or social
environment in the end (Patchin & Hinduja, 2006). Especially in small communities of
provincial cities (Bauman, 2010), even if the children do not attend the same school, it is
bound to meet each other at the youth hangouts of the city and discuss about the Facebook
event with the hundreds of likes and comments, which it will eventually become the focus of
the public, the talk of the town as it is called in Internet slang (Tettegah, Betout & Taylor,
2006, Sourander et al., 2010).
Usually the result of such an online dispute defined by intense and duration, may be
the exchange of offensive words, emotional outbreaks, extortions and even marginalization,
threats and sometimes mild physical abuse (Chisholm, 2006, Rigby, 2008, Kowalski et al.,
2008, Vandebosch & Cleemput, 2009, Psalti, 2012, Athanasiades et al., 2015).
According to saferinternet.gr, the basic rules of Netiquette are:
Rule No.1: It is important to remember that, as in real life, people should follow the same
code of conduct on Internet. Following these norms is crucial for the proper functioning of
virtual worlds.
Rule No.2: We should not forget that there is a human, not a machine, at the other end of
the connection. Therefore, we need to think carefully before typing a message since chatting
online may come to a bitter end due to the fact that the recipient may not understand the style
and content of our messages. He cannot see our face nor hear us.
Rule No.3: We should respect the privacy of other users. We should not look through
their emails, documents or personal information.
Rule No.4: We should not use capital letters while typing a message because it is
tantamount to shouting and interpreted as high voice tone.
Rule No.5: We should avoid chain emails if the message is not majorly important or it is
not related to a humanitarian purpose. Such a chain email may block or slow down the
recipients mail system.
Rule No.6: We should not send junk or spam emails.
Rule No.7: We should respect the amount of time we spend communicating with people
and their Internet connection speed which may be much slower than ours. Thus, we should
avoid sending large file attachments over email, which can significantly slow down the
recipients email delivery. Nevertheless, if need to send such a file, we should inform the
recipient first.
Rule No.8: If we need to send emails to multiple recipients who do not know each other,
even if they are all friends of ours, we should keep their email addresses hidden from each
other by adding them to the Bcc line (Blind carbon copy). In this way, we avoid publishing
each recipients email address, since it is considered personal information. Similarly, we
should not forward emails to third parties, unless we erase the email addresses contained in
the email first.
Rule No.9: Even though it is not forbidden to speak our mind online, Netiquette
dictates that we should respect other peoples opinion and not quarrel online lest we become
unpleasant to the other discussants.
Rule No.10: Lets not be critical of spelling/syntax errors or even nonsense (according
to our opinion) questions of other people while chatting/emailing them. It does not matter. If,
however, we want to highlight them, we should do it discreetly without hurting these people,
and certainly not in a public social network.
Rule No.11: We should be sure of the validity of the information we upload/share online.
Moreover, we should bear in mind that the information we post may affect other users
because we are liable for any kind of publication that may mislead or disorient them.
Rule No.12: We should avoid using greeklish, while communicating formally with other
people (e.g. our teachers). In addition, shortcuts or emoticons are not appropriate either in
such messages.
8. Conclusion
The extensive and widespread use of the Internet by children, is a topical and large in scope
subject matter (Keith & Martin, 2005, Murray, 2008). Nevertheless, teachers should sensitize
children and inform them on managing their web presence (LaRose, Rifon & Enbody, 2008,
Shariff, 2008). According to Ms. Art. Tsitika (, 2011), Assistant Professor of
Pediatrics-Adolescent Medicine, she ascertains that given the tendency of minors to excess,
experimentation and lack of "filtering" of stimuli, children and adolescents need guidance and
navigation at this amazing tool called Internet, in order to avoid extreme behaviors
(addiction) or cyberbullying (Sygkollitou, Psalti @ Kapatzia, 2010).
Children should also be provided with certain useful instructions, regarding the
protection of their personal data personal data given uncritically through the use of the
Internet and social networking services (via posts, messages, photographs, mobile phone
numbers, personal information, voice messages, credit card numbers, even through location
tracking by activating the GPS of the mobile phone as required, for example, by various
popular applications and services (Kapatzia & Sygkollitou, 2009 b, Jones, Mitchell &
Finkelhor, 2013).
Parents should constantly seek to be informed of their children's web presence as well
as the type and intensity of their Internet browsing. They should not prevent or forbid their
children from using the Internet but raise awareness and inform them about potential risks to
their personal data and the way they expose their "image" to the society as a whole (Tynes,
2006, Kapatzia & Sygkollitou 2009 a).
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profiles of bullies and victims, New Media & Society, 11(8), pp. 13491371.
Existential Counseling and Education
Abstract:
The following thesis is an attempt to present the philosophical theory of existentialism, and
the way it was incorporated into the process of counseling. Representatives of philosophical
theories and counseling approaches are presented, while at the same time we attempt to list
the basic standpoints of existentialist theories from which such counseling theories spring.
Man himself, our actual existence, our anxiety, our reason and meaning to the world are
placed at center stage of the consultation process. Consequently, the potential use of this
consultative approach in education is investigated, equipping teachers and learners with faith
in the Individual.
Keywords: existentialism, counseling, understanding, dialectics, education
Verykiou Joanna1and Kougioumtzis Georgios2
1
Verykiou Joanna, M.A., Philologist, Specialization Program in Counseling & Guidance. Email:
[email protected]
2
1. Introduction
The combination of the principles of existential philosophy with the phenomenological
method is inherent in the whole therapeutic and consultative approach which is joint with the
existential theory. Exploring the causes that led to the formation and development of this
theory, we should mention that it was in the twentieth century when the question of the
existential meaning of human life and the suffering that accompanies it was asked and found
to the fore. This question led to the development of existential counseling. An important
factor that contributed to the development of this approach was the industrial revolution and
the great wars, which have led individuals to alienation from themselves. Another reason was
the observed failure of the mechanistic way of interpretation of new data with the use of the
Freudian and behavioural model. That is why counselors and psychotherapists turned to
existentialist philosophers. In particular, they relied on the theories of Kierkegaard,
Heidegger, Marcel and Sartre.
The Danish philosopher Kierkegaard is considered the father of the philosophy of
existentialism, whose fundamental idea was faith in Man himself and in the truth that each
subject bears within. His thinking was the springboard for Heidegger, who is regarded as
the rapporteur of existential analysis. He defined himself as an ontologist. The Da-seinanalyse
theory was concerned with the understanding of Man as an entity. Within the framework of
consultancy more than one are considered to be its representatives, namely May, Frankl,
Boss.
The philosophy of existentialism is governed by a main principle and that is the being
itself. The individual, despite living within the context of society, is free. As a free being, he
has the ability to constantly make choices, until he has completed his life cycle. The
individual is aware of the responsibility of his actions. According to the theory suggested by
Heidegger, Man lives simultaneously in three worlds, the physical world, the world of
coexistence and the personal world. When a person feels estranged from himself, then he is
ruled by an existential guilt, which is a feeling of non-existence or of nothing. This
condition results in existential anxiety, which in turn leads to existential neurosis. Here, the
person experiences feelings of loneliness, isolation from others and lack of meaning to life
itself.
In existential philosophy, Man is viewed not as a static entity, but as a living being.
Here, Man is. Therefore, time is functional because it relates to the process of becoming, as
the person is not the same at any given time.
2.1 Existential counseling approach and existentialism - Yalom

Existential counseling approach is based on certain theoretical principles emanating from the
philosophy of existentialism (Yalom, 1980). These are:
Interacting with people and situations leads to acting and thus changing behaviour.
Awareness of this process gives us a personal sense of identity, of being.
Man is aware of his existence and non-existence. He is aware that at some point he will
cease to exist and that gives meaning to his existence.
Understanding a person means the necessity of conceiving his world. Each persons
world is unique.
When human behaviour is hindered and a person is not allowed to build substantial
relationships, he is overwhelmed by existential anxiety and a sense of disorganization. This
disorganization, in turn, leads to existential melancholy. Stress is a natural consequence, since
he now feels that his existence is being questioned (social aspect of existence).
Existential anxiety causes guilt because a person realizes that his conduct is neither
personally nor socially acceptable. Anxiety and guilt may result in mental disorders, which
can be addressed through self-knowledge (self-awareness).
2.2 Rollo May: The third power

The designation as a third power refers to the ranking of these theories in psychological
movements, after Psychoanalysis and Psychology of Behaviour.
Rollo May (1909-1994) was a clinical psychologist and student counselor in
American universities. The theory he put forward is based both on Depth Psychology,
suggested by Freud, and the theory of Existentialism, introduced by the respective
philosophers.
According to Dimitropoulos (1999: 67), the heuristic value of the approach is
characterized as pronounced. It can be applied in a consultative, psychological or educational
context.
Heidegger (1996; 2015) defines Man as Da-sein. This term is a composition of the
German words da and sein. It translates as being there or with the word existence. The
essence of Da-sein lies in its existence. The ontological way-that is, the way Man may exist-is
authenticity or non-authenticity, with these two considered as the abilities to understand ones
Self. What triggered Mays standpoint is social alienation and how it affects a person.
Individual problems are rooted in social features. This source of stress leads to a lack of
purpose in life and loneliness. By stress we mean a response to existential danger, the conflict
between being and non-being. The individual reaches satisfaction when this emptiness,
loneliness, non-communication and alienation are converted into understanding ones Self and
potentialities, in being able to choose and to set goals and act in an authentic way. Of course,
this is all achieved through the dynamic evolution of life. Existentialism is defined by May in
the book of Patterson (1996: 430) as a persons attempt to understand the Individual as a
divided entity into subject and object, a perception which plagued Western thought and
science immediately after the Renaissance and came about one hundred years after the violent
protest of Kigkergkor against the prevailing rationalism during the days of the totalitarianism
of Hegels cause, according to Maritain.
2.3 Common positions of existentialist theories

Da-sein. It lies in existence. Differentiation from other beings, because of self-awareness.
It is aware of what affects it and conceives time as a continuity. It has the potentiality of
choice and decision and due to this choice, it becomes responsible. The Individual has the
freedom to choose whatever it wants. Any references to heredity, environment, upbringing,
and culture in order to make a choice or not, are excuses. External influence is present but it is
not definitive.
Da-sein exists in Umwelt, Mitwelt, and Eigenwelt3.
The Individual is not static. It evolves dynamically. It Becomes a whole when it is
constantly involved, by interaction or by meeting with significant others.
Being towards death. As the end of Da-sein, death is the ownmost nonrelational
certain, and, as such, indefinite and not to be bypassed possibility of Da-sein (Heidegger,
1967: 258). Being towards death gives meaning to Existence. Thus, authentic existence
becomes possible.
The threat of non-existence is the source of normal stress. This threat is present in all
Individuals. This is an ontological characteristic which is rooted in existence as such (May,
1958: 50).
The uniqueness of individuals, our non- existence as copies of one another leads to the
concept of the significance of the Individual.
Absolute freedom-within limits, though-like the freedom of the Other and the
delimitation of society.
3
It has to do with aspects of our existential reality which are: the environment, the relationships context (the
people with whom we develop relationships) and the individual world of each one of us.
The modern Individual, normal or neurotic, is distinguished by alienation to the world

and society.
According to May (1973: 8) There may be some existential psychotherapy.
Existentialism is rather more an attitude, an approach to Individuals than a school or a
group. As philosophy has to do with conditions which underlie psychiatric and
psychoanalytic techniques, existential approach is not a system or treatment-although it
contributes a lot to therapy. It is not a set of techniques, although it gives life to them. It is
thought as a concept that apprehends the structure of the Individual and its experience, which
to a greater or smaller extent should highlight any technique.
According to him, existentialism is trapped when treating the Individual as something
feasible, analyzable or something that is manageable. In this day and age of anxiety and
neuroses, problems of freedom and responsibility toward values are becoming more intense.
So are the problems toward the objectives and the meaning of existence. The counselor, here,
does not use techniques and structures. According to Patterson, he travels along with the
client on a road without a map and a destination. Potentiality, freedom, responsibility and
human experience are used to guide him to intuition.
2.4 Victor Frankls speech therapy (logotherapy)

Victor Frankl (1905-1997) was a doctor (neurologist-psychiatrist), a university professor and
inspirer of the Youth Counseling Centers in Vienna. He was imprisoned and lived in
concentration camps at Auschwitz and Dachau from 1942 until 1945. He was a student of
Freud and his spiritual theory-Existenz-Analyse according to Dimitropoulos (1999: 68), is
a combination of Freudian and existential theory. The pivoting concept of his theory is the
premise that love is the ultimate goal of man, and that this is the means to his salvation.
This is an existential approach that particularly emphasizes the meaning of human
existence and mans will to find this meaning. This man deals with problems of an existential
nature, such as death, suffering, work, love and existential frustration. The counselor helps the
client to delve deeper into these issues, to determine them and analyze them and finally accept
them, so as to gain awareness.
2.4.1 Logotherapy techniques
Logotherapy is the method proposed and adopted by Frankl which includes the following
techniques:
2.4.1.1 Paradoxical intention

During this process the counselor intensifies the clients emotional state so as to create fear or
anxiety. That is, he puts himself in a situation which causes discomfort. Now, he observes the
situation as an onlooker, including himself and laughs at this picture, because he sees that
none of these paradoxes, which he supposes will happen to him, do not happen. For example,
the client believes that if he is left in an elevator for five minutes, he will die. With the
counselors encouragement based on either a real experience or on an assumption of this
scenario, the client is assisted, so that he can handle whatever troubles him. The client is
forced to use self-determination, which leads to therapy. This is mainly used in neurotic
persons to reduce anticipatory anxiety.
2.4.1.2 Dereflection or distraction
Here, the client learns to ignore this fear or his reflection and directs his attention to positive
thoughts, values and ideas which have personal meaning to him. This technique applies
mainly to people who desire something pathologically.
3. The process of existential counseling

The existential approach to counseling is not a healing system, but rather an attitude towards
therapy. It rejects the mechanistic way (techniques), because man is treated as an object. The
existential approach emphasizes authentic experience. The person being consulted, in this
context, experiences its existence in a subjective way.
3.1 Characteristics of existential counseling
Some characteristics governing existential counseling are:
Counselors need to have a variety of techniques available. They should also be versatile
and function depending on whom they are addressing and what condition this person is in.
Therapists with a psychoanalytic background apply these techniques: Placement herein.
Perception of the consultee as existence (the counselor helps the consultee to perceive it and
experience it as such). In this context, the coexistence of the counselor and the consultee is a
dynamic relational experience in the present time.
Lack of an influential relationship towards the consultee on the part of the counselor.
Avoidance of any sort of behaviour which prevents the existence of ultimate present time
in the relationship on the part of the counselor.
Experiencing the consultees being as true and unique. This experience leads to an
awareness of potentialities and self-motivation based on them (May, 1958: 85), as well as a
responsibility against them.
Adoption and development of an engaging behaviour. Commitment to ones self.
3.2 Aims of existential counseling

The aims that existential counseling wishes to achieve are (Deurzen, 2012):
To help man explore the meaning of life, to teach him to live in an authentic way, in
accordance with his ideals, his priorities and values.
To help man develop constructive and effective behaviours so as to develop, maintain
and expand his interpersonal relationships.
have man form the conviction that he does not need to avoid the truths of life. On the
contrary, it is through these truths and experiences he should face life and its aftermath,
without avoiding the difficulties and personal responsibility.
3.3 Existentialist counselors characteristics

The means adopted to achieve freedom of being is self-knowledge, awareness of
potentialities, responsibility and personal direction. The counselor who adopts this counseling
direction needs to have certain features, some of which are (Adamson & Johansson, 2016):
The therapeutic relationship should be understood as an encountering relationship. The
existence of decisive inner experience for those involved in it is presupposed. The consultee
feels free to speak. Thus, the experience is bidirectional.
Empathy: the counselor needs to understand the consultee as an Existence in the world
Being in the world. The means to achieve this are empathy and the phenomenological
approach itself.
Uniqueness of man. Recognising and experiencing his own existence and his personal
world to better know himself. Man ought to have an authentic experience of his existence.
In summary, we could say that the aims set by existential counseling are designed to
help people appear more true to themselves. They are designed in such a way to help them
broaden their perspective regarding oneself and the world around them, and to proceed into
the future by making good use of lessons learned and building new experiences by living in
the present.
3.4 Selection criteria of existential approach

The selection criteria of existential approach by the counselor are that (Wilkes & Milton,
2006; Deurzen, 2012; Madison, 2014):
Emphasizes growth of genuine understanding, action and meaning through investigation.
Focuses against technique or strategy and follows a philosophical research method.
Uses phenomenological reduction elicitation of essential truth of an emotional state.
Philosophical counseling is an approach which is founded on the philosophical
tradition of phenomenology and existentialism a non- psychological method of therapy is
developed. It relies on the use of philosophizing in the therapeutic process and it applies a
variety of philosophical ideas in an exploratory, dialogical approach to therapy.
4. Conclusions
In conclusion, existential psychotherapy may benefit those who feature an interest in a
continuous exploration of themselves and see their problems as life challenges rather than
psychopathological symptoms. Also, those who seek the meaning of life and have profound
spiritual and mental pursuits and try to identify their ideological, philosophical and mental
attitude towards life may be benefited as well. Equally, it brings benefits to those
experiencing significant personal changes such as separation, illness, loss of a loved one, as
well as people who are in the process of starting a new life (Wagg, 2016).
According to Emmy van Deurzen, who is the founder of the Society of Existential
Analysis and the magazine Journal of Existential Analysis, addressing ones avoidance of
situations, such as death, loneliness and failure provides the individual with the ability to
overcome such tough situations. The aim of people, therefore, is to attempt to acquire or
perfect their own mor-ability.4
The issue that emerges is whether and to what extent a consultative approach of
existential tradition may have application in the field of education. In fact, considering the
constantly changing social and political contexts in which students are called to form their
personalities, as well as the International Committees requests about a modern school
regarding not only learning, practice and living with others but also the very existence of the
individual, it is advisable to make use of this existentialist counseling framework in education
as well. Current demand for a Democratic School without any school violence requires the
participatory involvement of all its members with a view to form rules, cultivate the notions
of coexistence and tolerance, implement programs related to violence and peace issues and
4
Mor-ability is considered to ones ability to understand what is right and what is wrong in the context of the
world he lives in and in relation to the goals he wishes to achieve (Deurzen, 2010: 67).
take measures concerning possible violent incidents. Furthermore, teachers ought to be trained
on the management of all these issues. This specific approach-whose main focus is Man and
existence-and its adoption renders a functional way of doing within the school environment.
5. References
Adamson, M., & Johansson, M. (2016). Compositions of professionalism in counseling work:
an embodied intersectionality framework. Human Relations, 1-23. DOI: 10.1177 /
0018726716639118.
Dimitropoulos, E. G. (1999). Counseling and counseling psychology. Athens: Grigori.
Dreuzen, E. (2010). Psychotherapy and the pursuit of happiness. Athens: Kontyli. [Document
In Greek].
Frankl, B. (1972). Seeking Meaning and Freedom. Athens: Karavia. [Document In Greek].
Frankl, B. (Nd). An Attempt to Compose Human Knowledge. Athens: Niki. [Document In
Greek].
Frankl, V. (1960). Paradoxical Intention: A Logotherapeutic Technique. American Journal of
Psychotherapy, 14, 520-535.
Heidegger, M. (1967). Sein und Zeit / Elfte, unvernderte Auflage. Tbingen: Max Niemeyer
Verlag.
Heidegger, M. (1996). Being and time: A translation of Sein und Zeit. Trans. J. Stambaugh.
New York: State University of New York Press.
Heidegger, M. (2015). Seminars for psychiatrists and psychotherapists. The Zollikon
seminars. Part A. Athens: Roes. [Document In Greek].
Kierkegaard, S. (1980). Fear and terror. Athens: Nefeli. [Document In Greek].
Madison, G. (2014). The palpable in existential counseling psychology. Counseling
Psychology Review, 29 (2), 25-33.
May, R. (1953). Man's Search for Himself. New York: Norton.
May, R. (1973). Existential Psychology. In Ad T. Miller (Ed.), Theories of Psychology.
Philadelphia: Saunders.
May, R., Ernest, A., &, Ellenberger, H. F. (1958). Existence, a new dimension in Psychiatry
and Psychology. New York: Basic Books.
Patterson, C. H., & Watkins, E. (1996). Theories of psychotherapy. New York: Harper Collins
Academic.
Sharf, R. (2012). Theories of psychotherapy and counseling: Concepts and Cases. Brooks /
Cole Cengage Learning.
Van Deurzen, E. (2012). Existential counseling & psychotherapy in practice. London: Sage.
Van Deurzen, E., & Adams, M. (2016). Skills in Existential Counseling and Psychotherapy.
London: Sage.
Wagg, P. (2016). Existential psychotherapy and counseling: Contributions to a pluralistic
practice. Counseling and Psychotherapy Research, 16 (1), 72-73.
Wilkes, R., & Milton, M. (2006). Being an Existential Therapist: An IPA study of existential
therapists experiences. Existential Analysis, 17 (1), 71-83.
Yalom, I. (1980). Existential Psychotherapy. New York: Basic Books.
Counseling and Career Choice
Abstract:
Nowadays, there is an increasingly strong need for support and guidance of the individual
regarding the choice of profession. The preparation for this purpose can be achieved through
the Counseling for Career Choice. This paper discusses the choice of career through a
counseling process. More specifically, firstly the concept of career counseling is clarified,
with a brief reference to its aims and objectives as well as to the stages of this process. Next,
the main theories regarding the choice of career and career development are presented.
Finally, the factors affecting career choice and development are highlighted.
Keywords: career choice, career counseling, career development
Poga Nertila-Marianthi1, Panagiotou Marilena2 and Kougioumtzis Georgios3
1
Poga Nertila-Marianthi, Sociologist, Specialization Program in Counseling & Guidance. Email:
[email protected]
2
Panagiotou Marilena, Sociologist, Specialization Program in Counseling & Guidance. Email:
[email protected]
3
1. Introduction
The choice of career is one of the first and perhaps most important and critical decisions a
young person is expected to make in his life. By career choice we refer to the possibility the
individual has to freely choose the profession that he wishes to follow and which needs to
meet his expectations and abilities. It is clear that the correct choice of career is essential for a
young person both in regard of his individual and his social development.
A young person, at an early stage of his life, having taken into account all of those
factors associated with the choice of career, is asked to choose with maturity his professional
direction. Of course, in modern times, young people find it increasingly difficult to make
appropriate career choices, both because of technological and economic developments
occurring so rapidly. Career counseling is instrumental in the successful choice of profession,
as it is a process that enables the person to make effective career decisions.
2. Career Counseling
2.1 Delimitation of the concept
Career counseling could be defined as the counseling intervention process in which the
counselor develops a cooperative relationship with the consultee in order to help him clarify,
define and implement any decisions relating to his profession and to adapt to them.
Essentially, it is a guiding process carried out by the career consultant to help the consultee
investigate and clarify the appropriate solutions on the choice of career (Amundson, Harris-
Bowlsbey & Niles, 2008: 9).
2.2 Aims and objectives of career counseling

The main aim of Career Counseling is to strengthen the individual in the decision-making
process and, more generally, in his professional development. In particular, its aim is that the
individual recognizes and accepts himself, understands his individual characteristics
(interests, abilities, inclinations) and shapes his values. Moreover, it motivates the individual
to set goals based on realistic context, after having received the right educational and
professional information from the counselor. At the same time, it helps the individual with
personal, social and professional development, in order to adequately adapt to the social and
professional environment. Finally, it aims to develop skills for successful educational and
professional transition, positioning and adjustment (Dimitropoulos, 1999: 28-29).
2.3 Career counselors skills

In order to conduct career counseling, the career counselor follows certain activities, as
defined by NCDA4. The prerequisites of a qualified counselor for the counseling process are:
A theoretical basis and knowledge on career counseling.
The ability to conduct and assess individual and group counseling.
The provision of information, management and implementation of curricula.
Mentoring the consultees and developing their individual skills.
Knowledge of legal issues concerning career counseling practice.
Excellent skills in the use of technological means for efficient implementation of career
counseling (Amundson et al., 2008: 10-11).
3. Stages of career counseling

3.1 Stage of assessment, contract and investigation
The counseling process usually begins with an assessment prior to the signing of a contract of
cooperation between the consultant and the consultee. Through the assessment, the consultant
is given the chance to gather information about the consultee while the consultee is also able
to gather information about the consultant and the services he provides. Then, there is the
contract stage which seeks to develop a relationship of understanding and trust between the
two parties. This takes place so as both of them further understand both the methods of co-
working and the roles of each one. The contract procedure is related to the process of
investigation of the thoughts, feelings and actions of the consultee (Sidiropoulou-Demakakou,
2008: 8-9).
3.2 Stage of awareness and understanding

This stage is a process through which the counselor provides assistance to the consultee in
order to know himself better. The overriding objective at this stage is to raise awareness of the
process on the part of the consultee, both at a mental level and an emotional one. Essentially,
the counselor challenges the consultee in order to help him gain a deeper sense of self-
consciousness about whatever concerns him and about his behaviour. In other words, this is
an attempt to seek a new and more constructive self-perception of the consultee. This is also
4
National Career Development Association: it provides career development, editions-publications, templates and
support to professionals and educators, who inspire and reinforce people in order to have a successful career and
achieve their life-goals.
the foundation, so that the consultee be motivated and decide or move on with the action plan.
In this phase, the use of tasks or worksheets seems to be particularly helpful, as it encourages
investigation, it enhances the process of career counseling and highlights the professional
guidelines of the consultee (Sidiropoulou-Demakakou, 2008: 9).
3.3 Stage of action, results and completion of the counseling process

This stage seems to be a natural evolution of the two previous stages, where the counselor and
the consultee slowly reach the last part of the counseling process. Since, they have first
defined the aims of career counseling through the signing of the contract, they focus on
action. At this point, the aim is acquisition of greater self-awareness on the part of the
consultee and of a more creative approach to the future. The stage of action is associated
with the investigation and selection of alternative solutions on issues that the consultee is
preoccupied with. At this stage, various tasks and exercises may prove extremely useful. They
aim at helping the consultee make a choice (Sidiropoulou-Demakakou, 2008: 9).
4. Theories of career choice and development

4.1 Delimitation of the concept
Career choice and development is a continuous course of evolution with a beginning, duration
and an end. In recent decades, this concept seems to have preoccupied many experts, thus a
large number of views and theories has been put forward. Theories which focus on career
choice and professional development provide career counselors a framework for the design of
counseling interventions. The use of these theories lies in the management of each case.
4.2 General categories of theories

Career choice and development theories are usually divided into the following categories:
In socio-economic theories (or non-psychological), according to which the choice of
career is based on a system beyond the individual. The factor of luck and factors related to
the economic principles of supply and demand can be included in extra-individual influences
(Kantas & Chantzi, 1991: 6-7).
In psychological theories (such as developmental and psychodynamic, theories of
decision-making and learning theories), which focus on the individual itself, without this
meaning that they exclude any possible effects of environmental factors (Dimitropoulos,
1999: 84-85).
In general theories, according to which career choice is a dynamic process that is

influenced by both social and economic, as well as biological and psychological factors
(Markoulis, 1981).
4.2.1 Donald E. Supers evolutionary theory

Super (1953), one of the most important theorists on career choice issues, has developed a
model in which the choice of career is a lifelong process. According to him, people differ in
their abilities, interests and personality. The focus of his theory is the concept of self-
awareness and the opinion or idea that an individual formulates about himself, through the
process of interaction with the environment. Super accepts that career choice is an ongoing
process irreversible in most of its part, and a compromise between the individual and reality
(Dimitropoulos, 2004: 126).
In the course of career development Super distinguishes five life stages:

i. The stage of growth (0-14 years old), where the person forms his self-image and
gradually moves towards the world of work.
ii. The stage of exploration (14-24 years old), where the investigation process is enhanced
towards a particular profession/career.
iii. The stage of establishment (25-44 years old), where the person has already adapted and
intends to successfully pursue the profession chosen.
iv. The stage of maintenance (45-64 years old), the person is trying to maintain what he has
achieved in his career and gradually prepares to retire.
v. The stage of decline (over 65 years old), where the person is now released from previous
career obligations, replacing them with new activities (Kantas & Chantzi, 1991: 48;
Krivas, 1987).
Each stage, therefore, seems to correspond to a particular period of the individuals
life, as well as to certain developmental activities. The completion of this process is
accomplished with a compromise (or synthesis) between self-perception and objective reality
(Kantas & Chantzi, 1991: 48).
Therefore, the choice of a career is a process of self-formation, self-expression and
self-implementation (Amundson et al., 2008; Harris-Bowlsbey & Niles, 2008: 26). Vocational
maturity is the fundamental concept in Supers theory, which is perceived as readiness for the
accomplishment of any career development tasks (Kantas & Chantzi, 1991: 51). Generally,
Super cites the view that a persons career consists of a number of choices during the
transitional stages of life, first during his educational cycle and then during his working cycle.
4.2.2 John L. Holland typological theory

4.2.2.1 ntroductory approach
Hollands theory (1985; Prediger & Vansickle, 1992: 111-128), a leading theorist of
Occupational Psychology, is one of the most widely used and accepted theories by career
development counselors. It focuses on the factors that affect human choices in a given time
(Kantas & Chantzi, 1991: 9).
According to Holland, during the period of career choice a person is influenced by the
interaction of a self-generated heredity combined with a number of cultural and personal
strengths. These include parents, social class, culture and circle of friends. A person in the
process of career choice seeks a professional environment that is closer to his own
personality. Moreover, career choice is a basic expression of the dynamics of an individual.
Therefore, according to Holland, a persons action may be determined by the
interaction between the type of his personality and the characteristics of the environment in
which he lives and functions. This environment usually makes the expression of his interests
and abilities easier. Thus, people are seeking to find an environment and a profession which
will enable them to exercise and cultivate their abilities and to express their values and their
inclinations as well as to take on satisfactory roles (Cosmidou-Hardy, 2015: 32; Kantas &
Chantzi, 1991: 9-10).
Moreover, professional success, stability and satisfaction depend on the degree of
harmony between the personality of the individual and his working environment.
Consequently, Holland considers that there are basic working environment types,
corresponding to each personality type. Therefore, those people who choose to work in an
environment corresponding to the type of their personalities are more likely to succeed
(Dimitropoulos, 1999: 93; Kantas & Chantzi, 1991: 11).
4.2.2.2 Hollands hexagonal model (Holland RIASEC hexagon)

Holland proceeded to the formation and development of a hexagonal model (Holland
RIASEC hexagon) which represents the correlation between personality type and working
environment.
Figure 1: Holland RIASEC hexagon
According to this hexagonal model, the majority of people in today's world can be
classified in six personality types on the basis of the characteristics of their personality. These
are:
i. R - realistic: people who prefer practical and realistic activities belong to this type.
ii. I - investigative: people who have observation, investigation and analysis skills belong to
this type.
iii. A - artistic: individuals of this type are distinguished by artistic and innovative skills and
prefer free, ambiguous and unsystematic activities.
iv. S - social: people who turn to activities that involve relationships with other people fit
this type.
v. E - enterprising: individuals of this type are characterized by leadership and supervisory
skills. They are sociable and ambitious.
vi. C - conventional: people who love order and organization are included in this type
(Dimitropoulos, 1999: 93-95; Kantas & Chantzi, 1991: 11-13).
In addition, Holland introduces the concepts of:

(a). consistency: that is the degree of relation between personality types and
environments,
(b). differentiation: that is the degree that the individual or the environment are clearly
defined,
(c). identity: that is the degree of clarity and stability of the objectives and interests or the
duties and the rewards of the environment,
(d). congruence: as long as each personality type coincides with an environment and,
(e). calculus: that is the hexagonal set-up of types and environments (Cosmidou-Hardy,
2015: 33-34; Kantas & Chantzi, 1991: 13-15).
The theory of vocational choice and career of Holland seems to be used more often by
career counselors, because of its clarity, making vocational guidance work easier.
4.2.3 A social learning theory of career selection by John D. Krumboltz

The theory of social learning is based on the theory of psychology of behavior, namely on the
theory of cognitive-social learning, according to which the development of an individuals
personality is mainly a product of social learning (Dimitropoulos, 1999: 105).
According to Krumboltz (Krumboltz, Mitchell & Jones, 1976: 71-81), professional
development and career choice is a series of interdependent decisions and preferences. This is
a process that begins in childhood and ends with the advent of old age. This development
depends on several facilitating and limiting factors, both individual and extra - individual.
Some of these factors are some stable / invariable (sex, physical characteristics, race), while
others may be varied (social, professional or educational environment) (Dimitropoulos, 2004:
133).
In particular, the theory of Krumboltz is based on four categories of factors, which
decisively affect the choices and the development of one's career and are as follows:
(i). Genetic origins / genetic gifts and special abilities.
(ii). Environmental conditions and situations.
(iii). Past learning experiences.
(iv). Acquisition of task approach skills (Kantas & Chantzi, 1991: 32-33).
Through the interaction of these factors, three special effects arise:
World-view generalizations, that is, perceptions that the individual forms about the
environment and the conditions for his survival.
Self-observation generalizations about task efficacy, interests and personal values.
Decisions (Dimitropoulos, 2004: 133-134; Kantas & Chantzi, 1991: 33-34).
Each individual filters both events and information through his own generalized self-
observation and a system of personal views that he has formed within his environment. The
existence of irrational beliefs about choices and career development is usually an important
obstacle to the identification of goals and to making appropriate choices. Thus, the role of the
counselor is crucial in helping the consultee to identify these irrational beliefs and combat
them (Amundson et al., 2008: 35).
Career choice, then, is a process that lasts throughout an individuals life and is
influenced by both the individuals decisions and the social and economic constraints as far as
availability of certain professions and their prerequisites are concerned (Kantas & Chantzi,
1991: 36).
4.2.4 The narrative approach of Mark L. Savickas

The theory of Savickas (2004: 42-70) takes Supers theory a step forward. He is considered a
representative of the narrative approach and in particular of the constructivist theory, which
argues that a persons career is formed, based on self-perception and expresses his goals
within the social environment (Amundson et al., 2008: 31).
The theory of Savickas consists of three main components, which include vocational
personality, aspects of life and vocational adaptability. In particular, according to him,
vocational personality is formed by all traits of a personality type, which relate to the
characteristics of professions. Aspects of life are the driving forces by which the individual
expresses his self-perception and gives meaning both to his work and to other roles in his life.
These are determined by the individual experiences each person experiences. Finally,
vocational adaptability includes attitudes, behaviors and skills that enable the individual to
make the necessary adjustments in the working place or changes in his career (Amundson et
al., 2008: 32).
Therefore, a counselors main role is to identify and determine both the persons
vocational personality and aspects of his life so that the ways he could apply to implement his
work and contribute to society may emerge (Thomopoulou, 2011: 26).
The main method is storytelling with the counselor mobilizing the consultee to tell
stories of his life, through some guiding questions. Through these questions the aspects of the
individuals life are determined and then career choice means implementing these aspects
(Amundson et al., 2008: 32-33).
In general, the objectives of the counseling process may be summarized in three
statements: Firstly, realization of important and critical issues, as well as intractable problems.
Secondly, creation of a career, which facilitates the process of implementing this aspect or
solving problems. And thirdly, cultivation and development of ability, with regard to
vocational adaptability (Amundson et al., 2008: 33).
5. Factors influencing career choice and development

Career choice and development of the individual, despite the fact that it is the individuals
personal responsibility and involves traits of his personality, is directly or indirectly affected
by a combination of factors, since no factor can work individually (Dimitropoulos, 1999:

116). These factors can be divided into individual and extra-individual factors:
5.1 Individual factors

Those factors that exist within the person itself and can be classified into two groups,
biological / hereditary and acquired fall in this category:
Biological / hereditary factors are considered those individual factors which are formed
in accordance with biological laws or laws of heredity and which are impossible to affect the
person himself and his environment. Indicatively, such as sex, physique and limits of
cognitive capacity (Dimitropoulos, 1999: 117).
Acquired factors are considered those personal factors that are fixed or upgradeable traits
of one's personality, which are a consequence of hereditary origins and environmental
interaction. For example, various skills that a person develops, skills acquired or interests
(Dimitropoulos, 1999: 117).
5.2 Extra-individual factors
This category includes all those factors resulting from the person's environment:
Family environment as an institution of primary socializing is the first and principal
factor determining the individuals career choice, either directly or indirectly. The possible
suggestions, prohibitions and advice of parents as well as their values and attitudes play an
important role in the decision a person makes. Moreover, the main traits of an individuals
personality are formed in the family environment (Dimitropoulos, 1999: 118-119 Kantas &
Chantzi, 1991: 103).
School, as an extra-individual factor of secondary importance, contributes decisively
to an individuals career choice and development, as it is the background underlying his later
life. It is through school that a person is given the opportunity to have his inclinations,
interests or talents emerge and also have all these assessed. Their performance sets the
foundation for their career choice. The material taught at school, the values that it promotes,
the standards it highlights, the occupations that it promotes or even extracurricular activities
have a significant impact on career choice (Dimitropoulos, 1999: 119).
Accordingly, society is the wider environment within which all other factors that
influence an individuals career development coexist. Many young people turn to certain
vocational direction, following the example of their peers. The media display specific images
in shaping peoples lives, and/or encourage engaging in occupations that promote the modern
consumption model. The economic system, in turn, is a key force that directly affects the
decisions and practices of community members (Dimitropoulos, 1999: 120).
Career counseling seeks in particular to help the individual to make a realistic choice of
career, based on both his personal characteristics (temperament, values, perceptions,
inclinations, skills, interests) and also on the possibilities of the job market.
A young person, through the process of career counseling, carefully plans the steps to
follow in order to build his future career and feel more confident about his choices and
decisions. The choice of vocational direction is a turning point in the life of an individual and
need not be treated lightly. On the contrary, it needs to be the result of mature reflection.
7. References
Amundson, N. E., Harris-Bowlsbey, J. & Niles, S. G. (2008). Basic principles of career
counseling: Procedures and techniques. National Centre for Vocational Guidance
(NCVG).
Cosmidou-Hardy, Ch. (2015). Theoretical support material and practical exercises. Section
A: Digitized tests / tests of career guidance. Ministry of Culture, Education and
Religion & National Qualification Certification and Vocational Guidance Agency
(NQCVG). [Document In Greek].
Dimitropoulos, E. C. (1999). Counseling - Orientation. Second Volume. Career Counseling
Vocational guidance in education. Athens: Grigori. [Document In Greek].
Dimitropoulos, E. G. (2004). Vocational development of the individual and relevant theories.
In M. I. Kassotakis (ed.), Counseling and Career Guidance: Theory and Practice.
Athens: Typothito - G. Dardanos. [Document In Greek].
Holland, J. L. (1985). Making vocational choices: A theory of vocational personalities and
work environments. Psychological Assessment Resources.
Kantas A. & Chantzi, A. (1991). Psychology of work: Theories of career development.
Counseling Details. Athens: Ellinika Grammata. [Document In Greek].
Krivas, S. (1987). The contribution of career choice theories in counseling practice in the
process of career choice. Modern Education, 33-34, 29-36. [Document In Greek].
Krumboltz, J. D., Mitchell, A. M., & Jones, G. B. (1976). A social learning theory of career
selection. The counseling psychologist, 6 (1), 1976, 71-81.
Markoulis, D. (1981). Guidance in secondary education. Organizational structures and
overview of the main career choice theories. New Education, 18, 61-97. [Document In
Greek].
Prediger, D. J., & Vansickle, T. R. (1992). Locating occupations on Holland's hexagon:
Beyond RIASEC. Journal of Vocational Behavior, 40 (2), 111-128.
Savickas, M. L. (2004). The theory and practice of career construction. In S. D. Brown & R.
W. Lent (Eds.), Career development and counseling: Putting theory and research to
work (pp. 42-70). USA: John Wiley & Sons.
Sidiropoulou-Demakakou, D. (2008). Counseling and Guidance. Pedagogical training of
teachers of OAED, OP Program. University of Athens (UOA) & School of Pedagogical
and Technological Education. [Document In Greek].
Thomopoulou, I. (2011). Dysfunctional career thoughts, feelings of dysthymia and vocational
indecisiveness. MSc thesis in the Postgraduate Programme Development and Career
Counseling of the Pedagogical Department of Primary Education, University of Patras.

ADHD and Teachers Counseling

Abstract:
The present preamble focuses on the manifold issue of teachers counseling, as far as students
with Attention Deficit Hyperactivity Disorder (ADHD) are concerned. Specifically, the essay
begins with an overall description of this particular disorder, as far as the clarification of the
term and its social extensions are concerned. In addition, a reference of the meaning of
teachers counseling and the need of use of educational practices is being displayed for
treating students with ADHD. Concluding, an attempt of brief review of recent researches is
being made, focusing on suggested teaching interventions on students with ADHD.
Key-words: Attention Deficit Hyperactivity Disorder, teachers counseling, educational

practice, teaching interventions, students with ADHD
Vlachakis Ilias1and Kougioumtzis Georgios2
1
Vlachakis Ilias P., Social Anthropologist, M.Sc. Public Policy, M.Ed. Bilingual Special Education,
Specialization Program in Counselling & Guidance. Email: [email protected]
2
Kougioumtzis Georgios A., Ph.D., M.Ed., Scientific Associate at NKUA & ASPAITE (Specialization
Program in Counselling & Guidance). Email: [email protected]
1. Introduction
In recent times, the informative efforts concerning the society have been intensified by
various scientific groups, regarding Attention Deficit Hyperactivity Disorder (ADHD), since
it is one of the most studied disorders globally. If we do not put into practice appropriate
interventions and teaching methods, then aggravating consequences will arise as a result of
ADHD, which cause academic difficulties and difficulty in socialization.
Educators are usually responsible for students with ADHD and, because of the interaction
hours often spent with them, they become one of the main aids concerning the management of
these difficulties of students. Nevertheless, quite often, parents and teachers ignore the early
indications of the indicated problems by students with ADHD, leading to a hindrance in their
broad development and to additional difficulties in their adult life.
2. Attention Deficit Hyperactivity Disorder

2.1. General rudiments
Attention Deficit Hyperactivity Disorder (ADHD) is considered to be one of the most
common neuro-biological disorders not only in childhood, but in adult life as well, concerning
5-7% of students. Specialists are usually being occupied by children with ADHD aged 3-7
years old. In most cases, recognition of the problem is being made the moment the child
enters school, due to the school demands regarding organization, concentration of attention
and compliance with the rules (Adhd Hellas).
It seems to be that boys are more prone to the appearance of ADHD rather than the girls.
The ratio of appearance of the disorder between the two sexes varies from 3 to 1 and up to 9
to 1 against the boys. It is estimated that the difference in this frequency of appearance
depends on the higher degree of inappropriate conduct or antisocial behavior on boys part
(Nikolopoulos, 2014).
ADHD does not appear as a single disorder. In children 65% with ADHD and in adults
75% with ADHD present one or more mental and developmental disorders that usually co-
exist and are often complicated in their evolution and treatment. Children with ADHD face
many difficulties concerning family, school and social environment, especially those whose
disorder is not yet diagnosed and dealt with (Adhd Hellas).
2.2 Inquiring into the term
ADHD according to DSM-IV-TR3 or HD (Hyperkinetic Disorder) according to ICD-104 is a
common behavioral disorder, consisting of non expected behavior during childhood:
3
Diagnostic and Statistical Manual-IV-text revised.
Inattention, Hyperactivity and Impulsivity. Normally, these features are being observed in all
children, but they appear to a greater extent and frequency in children with ADHD than in
children of the same age (Hellenic Association of Neurosciences, Hellenic Association of
Study on ADHD, Pan-Hellenic Union of Life Sciences & Eugenidou Foundation). Based on
these two classification systems, it is estimated that the percentage of ADHD of school
children is about 3-7% if diagnostic criteria5 of DSM-IV-TR are put into practice and about 1-
2% if stricter diagnostic criteria6 of ICD-10 are implemented (Koumoula, 2012: 50).
2.3 Allocated types of ADHD

Depending on the symptoms that are prominent, the criteria of DSM-IV-TR distinguish three
allocated types of ADHD: inattentive type, hyperactive-impulsive type and combined type
(Hellenic Association of Neurosciences et al.). According to the World Health Organization
(WHO), the criteria of ICD-10, as far as HD is concerned, are stricter and define in an
essential way a subset of seriously ill patients, who follow the criteria of the combined type in
DSM-IV-TR and do not accept the existence of co-morbidity (such as stress or depression)
(Pechlivanidis, Spyropoulou, Galanopoulos, Papachristou & Papadimitriou, 2012: 564).
2.4. Possible etiology of ADHD

As for the exact explanation of ADHD, it is not crystal clear. However, it is the possible result
of a combination of factors and until today we are aware of the following:
Genetic factors: The features of each person are determined by the genes, which are
inherited by the parents (Nikolopoulos, 2014).
Environmental factors: Researches show that there is a connection between smoking and
alcohol consumption, during pregnancy, leading to ADHD. Other signs are the age of the
mother, the bad state of health and the toxemia.
Brain damage: Children suffering in the past from brain damage or injuries are likely to
present similar behavioral characteristics with those of ADHD.
Sugar: Most researches do not support the theory that refined sugar causes or worsens
symptoms of ADHD.
4
International Classification of Diseases.
5
Six (or more) of the symptoms of inattention or hyperactivity - impulsiveness, noted the last six months, in an
unadjustable and non expected degree to the developmental level of the child. The symptoms must be noted
before the age of seven.
6
At least six symptoms of inattention and three symptoms of hyperactivity and one symptom of impulsiveness
that co-exist during the last six months, in an unadjustable and non expected degree to the developmental level of
the child. The symptoms must be noted before the age of seven.
Food additives: Research in Britain shows possible connection between the consumption
of certain food additives, such as artificial colorings or preservatives, and the increased
activity (Hellenic Association of Neurosciences et al.).
Poor parental care: There are no studies showing that ADHD is the result of unfavorable
family environment or poor parental care (Nikolopoulos, 2014).
2.5 Clinical portrayal of ADHD by age

Even though there are clear directions and internationally recognized diagnostic criteria,
diagnosis of ADHD is a difficult task for the clinical scientist. The image of ADHD is
different clinically depending on the developmental stage of the individual. The age of 3-5
(preschool) presents excessive physical activity, difficulty in co-operation among children of
the same age and without compliance to those suggested by the adults. The age of 6-12
(school) presents oppositional behavior, conflicts among peers and problems in the school
curriculum, apart from the main symptoms of the disorder (inattention, hyperactivity and
impulsivity). In adolescence, conflicts at home and at school are to be continued and high risk
behaviors are presented, but hyperactivity is decreased. As for the adults, inattention,
impulsivity and impairment in general, which are caused by the disorder, remain, but intense
physical mobility is significantly decreased (Adhd Hellas).
2.6 Methods of treatment of ADHD

The methods of treatment of ADHD can be categorized in pharmaceutical and non-
pharmaceutical methods. The most common classification concerning the methods of
treatment of ADHD concerns the following five main categories: a) psychological therapy, b)
medical treatment, c) controversial treatments, d) alternative treatment and e) complementary
interventions (Smyrnaiou, 2014).
3. Counseling
As a science Counseling deals with the improvement of the state of mental health of the
individual and the support of self-awareness, which help in a better use of reserves in itself in
order to achieve self-realization (Applied Psychotherapy & Counseling Center). Counseling
helps their consulting so as to analyze their problems, to comprehend them and, finally, to
solve them or at least to face them (Kosmidou-Hardy & Galanoudaki-Rapti, 1996).
Its general goal is transferring to individuals the potential and the opportunities to work
out the subjects they are occupied with, depending on their judgment so as to lead a more
qualitative life not only by themselves, but as members of the community as well. Its side
goals are to face or solve problems, such as decision making, crisis facing, improving
relations, conflict resolution and the development of self-awareness. Counseling works out
these problems and helps solving them, based on a relationship of respect, acceptance and
trust (Hellenic Association of Counseling).
Science of Counseling turns towards facilitating the individual so as to comprehend better
what is happening to him/her, encourage to set its personal goals and to find a way out of its
personal difficulties on its own. Consequently, it does not create dependent individuals, but it
educates them how to become independent and autonomous, to acquire competences
concerning problem solving and to develop their potential to the greatest extent, so as to lead
a fulfilled and qualitative life. As a procedure it is confidential, having as its feature the
conversation. So as to achieve all the above a particular profile of consultant is required, with
high education, special awareness and experience (Applied Psychotherapy & Counseling
Center).
4. Teachers Counseling
The teachers role has changed over the years to a great extent. Except for the transmission
and co-production (co-operative production with his students) of knowledge, he is also
opposite to new challenges and unprecedented situations, both in the classroom and at school.
He is called to detect major problems of students and try to cover their increased needs and he
is responsible for the well functioning of the school as well. Therefore, a prerequisite for the
fulfillment of these objectives is his training in communication skills and counseling
(Malikiosi - Loizou, 2011).
On the one hand, the tutor is in need of communication skills in order to be able to
transmit the information of its cognitive object in an effective way and to deal with students
behavior. On the other hand, the tutor, as an educational institution, is often called to help
student in personal, social and family issues as well (Emmanouilidou, 2014: 2-3).
The relationship between a student with ADHD and a tutor is of great importance, since
he is the one (not the parents) who is going to affect the development of students to a great
extent either by his choices or his omissions. A pedagogical quality that is based on
relationships and communication affects the entire life of the person. To that the relationship
of communication between teacher and student in real classrooms is quite important. Constant
negative observations on the part of the teacher lead to the development of unpleasant feelings
of the student, resulting in the degradation of his self-esteem and of his own image. The
inspired and effective teacher becomes the co-producer of knowledge and the animating spirit
of the student, in order to support him faces his problems (Giannoulaki, 2009).
5. Educational practice on students with ADHD

Teachers who succeed in treating students with ADHD use a three-pronged strategy. They
begin with the recognition of the individual needs of the student, stating how, when and why
he is distracted, impulsive and hyperactive. Later, they choose different educational practices
concerning the appropriate teaching, the interference in behavior and the specific regulations
of the class, related to the students needs. Finally, they combine these practices with an
Individualized Educational Program (IEP) and they integrate it in educational activities
addressing to other students in class (Add-Adhd Cyprus).
Successful programs for students with ADHD include academic teaching, interventions in
behavior and adjustments in classrooms. Then, as a guide, it is described how to synthesize a
program with these three components and offer suggestions for practices that can help
students with ADHD in the classroom. Several of the proposed practices can reinforce
learning to other students in class, who do not have ADHD. Also, these practices are useful
for older students as well, although they have been used extensively in primary school
students (Add-Adhd Cyprus).
5.1 Academic Teaching

The first important element in order to teach successfully students with ADHD is an effective
academic education. Teachers who apply the principles of effective teaching during each
course can help prepare their students with ADHD to succeed.
Students with ADHD are able to learn better in a carefully structured academic hour,
since an effective teacher in teaching students with ADHD explains from the beginning of the
course what he wants his students to learn during the course and presents new tools and
information, in relation to previous courses. So as the series of course for students with
ADHD ends successfully, the teachers have to ask students periodically if they understand the
material presented to them. Furthermore, they need to insist and help students answer
correctly before going on with the other students and, therefore, identify which ones need
some kind of support. Teachers should be aware to the fact that the transition from one course
or a class to others is difficult for students with ADHD. The chances to respond and not be
distracted are better when students are being prepared for the changes (Add-Adhd Cyprus).
At the same time, effective teachers before completing their lesson, they should have
notified in advance that the lesson ends and they have ascertained that some of the students
with ADHD have completed their work. They have also given to students the guidelines for
the preparation of the new activity. Effective teachers individualize teaching practices, based
on the academic subject and the needs of students in each subject area. Students with ADHD
use different ways of learning and memorization of information that do not contain any
reading and listening. The successful teachers in teaching students with ADHD first
identify the modules where each student needs more support and then they use special
strategies to impart structured opportunities to the student, in order to be able to understand
the academic subject that has already been presented in the classroom (Add-Adhd Cyprus).
Many students with ADHD get easily distracted and have difficulty in concentrating on
the tasks which are given to them. They can be helped with a teacher as a counselor or as a
student coordinator, with a task notepad, colored folders, working with a partner, arranging
desks and school bags, having auxiliary optical means for their study as an object reminder,
so as to improve the organization of the study and their daily operations (Add-Adhd Cyprus).
Many times, students with ADHD struggle in order to promptly complete their work and
to improve the organization of their time they often use practices and special materials, such
as clock, calendar, business suites and daily activities program. Sometimes, they find it
difficult to learn when there are on their own on how to study properly. If they adjust the
worksheets, use Venn diagrams7, notes, frequent errors checklist, materials checklist for
homework, clean and free desktop and observe their home study, then they can develop
learning skills for academic success (Add-Adhd Cyprus).
5.2 Interventions in behavior

The second most important element for a successful teaching, as for students with ADHD, are
the behavioral interventions. They often have unsuitable and immature behavior and it is
difficult for them to control their impulsivity and hyperactivity. Sometimes, they find it
difficult either to create friendships with other students of the class or to understand the social
consequences of their actions.
Interventions in behavior are intended to help students adapt more appropriate behaviors
in their own learning and that of their peers. The classes that are properly controlled prevent
7
The Venn diagram is an image of sets and it is used in education, as it serves as a mnemonic rule for significant
relationships between the different acts of sets. In each Venn diagram exist: (a) a rectangle that represents the
greatest total that we can consider, depending on what we want to show and usually denoted by Z or U and (b)
closed lines, usually curves and circles, where surface enclosing symbolizes the act of set of its own.
many discipline problems and provide an environment that helps learning. When the teacher
spends a lot of time in disciplining students, whose behavior has nothing to do with the lesson
given, then less time is available to help and support other students. Interventions in behavior
need to be treated as an opportunity for more effective and efficient teaching and not as an
opportunity to impose punishment (Add-Adhd Cyprus).
Successful teachers use various interventions in behavior in order to help students to learn
how to keep control. The most common form is to reward the student, each time he starts and
completes an activity or exhibits a certain behavior. So, they reward students with ADHD
regularly and they are looking for desired behaviors, to be rewarded before and not after the
completion of work by the student. It is important to be noted that the most successful
teachers base their intervention strategy of behavior mostly on rewarding rather than on
punishment. The punishments may increase the frequency and intensity of undesirable
behaviors, if it looks like the mischievous student is rewarded, after having gained the
attention of the teacher. Also, imposed punishment teaches students what they should not do,
but it does not provide them with the skills they need in order to do what we expect from
them to do. The positive reinforcement leads to changes in the perception and moulds the
behavior of the student shortly (Add-Adhd Cyprus).
Effective teachers in teaching students with ADHD motivate their students without the
use of words. With these forms of motivation they remind students of what is expected from
them in learning and behavior in the classroom. Three forms of motivation that help highly
are the following: visual signals, the proximity control and hand movements. Students with
ADHD in some cases benefit from the training which is designed for them, in order to learn
how to manage their behavior. When the teacher teaches students with ADHD how to manage
their behavior, in many cases some types of intervention or support behavior are quite helpful.
Because of the fact that the personal needs of students vary, it is important for teachers in
collaboration with family to assess whether and how these practices are appropriate for each
class (Add-Adhd Cyprus).
5.3 Adjustments in teaching class

The third most important element for a successful teaching of students with ADHD are
adjustments in teaching class. They often have difficulty in being adapted to the structured
classroom environment, in understanding the definition of what is important and in
concentrating on the project they have undertaken. Their attention is distracted quite easily,
either from other students or from other activities in the classroom. As a result, students with
ADHD can benefit from suitable adjustments, that reduce the distraction and they can
concentrate and learn. Choosing the right place for the student with ADHD to sit is one of the
most common adjustments that can be made in the classroom. Also, experienced teachers use
special teaching tools to change the learning space in class, in order to meet the needs of
students with ADHD (Add-Adhd Cyprus).
6. Review of bibliography
According to direct researches of the last decade, a teaching intervention for students with
ADHD in order to be effective depends on the perception and experience of teachers, their
education and the way of teaching, whereas the need for early intervention of these students
and their early detection emerges. Based on the following, it is revealed that ADHD is an
open field for research with many further investigation aspects.
Due to the review, it is demonstrated how important the position of a teacher is at school
and academic progress of a student with ADHD. Decisive role is played by perception and
experience, as it is demonstrated in the investigations of Hong (2005) and Ohan, Visser,
Strain & Allen (2009), where teachers with a positive attitude and experience in students with
ADHD feel confident about themselves, developing effective educational strategies, that help
student not only in behavioral level but in an academic level as well. The teaching form,
which emerges in the investigations of Imeraj, Antrop, Sonuga-Barke, Deboutte, Deschepper,
Bal & Roeyers (2011) and Steiner, Sheldrick, Frenette, Rene & Perrin (2014), is also
important. They demonstrate that students with ADHD work better in small groups, with
leading - supportive content and supervision of the teacher.
Moreover, teacher training in ADHD is of great importance, as Kapalka (2008) revealed,
Froelich, Breuer, Doepfner & Amonn (2012) and Shaban, Baba, Noah & Marzuki (2015), by
providing information on ADHD and training in specialized techniques, was noted that
improved the capacity of teachers to confront attention deficit and behavior in the classroom.
Finally, a significant role is played by the way of teaching in the Kapalka (2005), Shalev, Tsal
& Mevorach (2005) and Christiansen, Hirsch, Knig, Steinmayr & Roehrle (2014), as the
former focusing on the Barkley technique8 proved to be educational effective in reducing
ADHD symptoms and in compliance as well. The latter, proposing automated progressive
education in screen were led to the same results and the last ones focusing on early
8
Initially, the teacher issues a command to the student, which is repeated only once if necessary. Later, if no
compliance is obtained by the student to this issue, he proceeds to warning him only once as for the consequence
is concerned. Afterwards, he imposes this consequence, in case compliance is not obtained at last.
intervention with specific methodology ascertained that the education of students in

behavioral issues was useful and self-efficacy of teachers is enhanced.
7. Conclusion
Attention Deficit Hyperactivity Disorder (ADHD) is the most common neuro-developmental
disorder of childhood, which in most cases continues into adulthood with operational burden.
The approach to treatment is multi-layered and co-morbid disorders must initially be treated.
The best training in the recognition of ADHD in adults will help to a most effective therapy,
will improve the health and quality of the life of patients and will reduce the family burden
led by the particular disorder (Pechlivanidis et al., 2012: 562).
In conclusion, it strongly suggests the need for an in-depth training of all teachers,
through these programs and the implementation of the proposed by these teaching
interventions. Starting point is the experience and their active participation, where the training
will set up as a target to both of the discovery of further specialized knowledge of ADHD and
also the avoidance to franchised views, concerning the incorrect treatment of children with
ADHD and reinforce the exclusion of their development, either academically or socially.
8. References
Add-Adhd Cyprus, ADD-ADHD Support in Cyprus. ADD-ADHD, Attention Deficit
Hyperactivity Disorder: A Guide for Teachers. Available at: http://www.add-adhd.org.cy/
(accessed on 15-05-2016). [Document In Greek].
Adhd Hellas, Pan-Hellenic Association of Individuals with Attention Deficit/Hyperkinetic
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Counselling and Transition from Primary Schools to Model or

Experimental Junior High Schools
Abstract:
The role of counselling during students transition from primary school to junior high school
is certainly important, as it relates to the gradual adjustment of children to the new social,
physical and educational environment. A successful counselling intervention is marked by the
harmonious cooperation between family and school. Values such as autonomy, self-esteem, a
sense of security and harmonious relations contribute towards this direction. Indeed, the
process of transition in the special environment of Model and Experimental Schools requires
additional adjustment. In this framework, different transition theories were developed, aimed
at interpreting, defining and distinguishing them. The transition of students is inextricably
linked with the concepts of self-esteem and self-awareness. These concepts are drastically
affecting the intensity of transition stages, which vary from one student to another. School
readiness is not always taken for granted and requires the cooperation of family and school
environment. The right period to apply smooth transition practices is set at different points in
time by each school unit, so that it may respond to the specific needs of its pupils, which are
significantly diversified in terms of intensity and character. Specifically for Model and
Experimental Schools, factors such as the pupils admission process, the different
environment and the different level of education are estimated as rendering transition
counselling a necessity. With the development of appropriate counselling programs, this
process can become substantial and creative, marking the successful transition of pupils from
one educational level to the next.
Keywords: Transition, counselling, intervention, Model/Experimental Junior High school
Zikos Nikos1 and Xenaki Antonia2
1. Introduction
1
Zikos Nikos, Ph.D. Chemistry, Specialization Program in Counseling & Guidance, Zanneio Experimental
Junior High School. Email: [email protected]
2
Xenaki Antonia, Ph.D. French Language and Literature, 12th Primary School Nea Smyrni. Email:
[email protected]
Transition is defined as a period during which children adjust gradually to the new physical,
social and human environment (Legendre, 2005: 1404). A successful transition is marked by
calmness for pupils-teens, their families and the adults surrounding them. It requires mutual
adjustment to different environments involving school, individual, family, social and cultural
factors. Smooth - tension-free - transition allows pupils to identify their own strengths and the
challenges that may appear, in view to establishing - in a relatively short period -
interpersonal relationships in their new environment, to feel a sense of security in the junior
high school environment, to develop or preserve a positive attitude towards school and
knowledge and to develop an inner sense of confidence about their own school success.
When the school takes into account and responds to the needs of pupils for autonomy,
self-esteem, security and good relations, then the entire educational process is significantly
reinforced. Before becoming adults, adolescents go through several transitions, each one of
which may potentially pose problems. These transitions become even harder when
psychological and developmental factors are enmeshed, especially when these coincide with
the transition from primary to secondary education. Based on the literature, this period is a
period of intense adjustment in which many challenges arise both in physical and
psychological, social and environmental terms (Chouinard & Desbiens, 2009).
According to the institutional framework of operation of Model and Experimental
Schools, the objectives of these school units regarding pupils are to ensure public and free,
high quality education for all, seeking an all-round, harmonious and balanced development of
pupils. Moreover, the promotion of creativity, innovation and excellence is specifically
targeted, through the establishment of groups where pupils from all schools of the wider
educational region may participate (Ministry of Education, Research and Religious Affairs,
2011).
A key point in the operation of Model and Experimental Schools is the admission of
pupils. More specifically, for Junior High Schools the circular of the Ministry of Education
specifies that the admission of pupils in Model or Experimental Junior High Schools is made
according to the following procedure: For existing Experimental Primary Schools and Junior
High Schools, which are interconnected, Primary School graduates shall be automatically
enrolled in the First class of the connected Junior High School. If the Experimental Junior
High School is not connected with an Experimental Primary School, the admission of pupils
shall be made exclusively by draw. As regards Model Junior High Schools the admission of
all pupils to the First class of Model Junior High School shall be made by written test
(Ministry of Education, Research and Religious Affairs, 2016).
From the above we conclude that the First grade of Model or Experimental Junior
High Schools consists of pupils coming from different school units, with the exception of
Experimental Junior High Schools that are connected to the respective Primary Schools.
When, of course, there are vacancies admission of new pupils will be made, which may
potentially change the relevant homogeneity that was established during Primary School
attendance. However even if there are no vacancies, there may be transfers of pupils between
individual classes, since Junior High School classes are made up in strict alphabetical order,
while in Primary School a different procedure may be followed.
2. Transition - Theories of Transition

Based on the international bibliography, transition as a term indicates the passage from a
familiar situation to an unknown situation and is accompanied by feelings of insecurity
(Entwistle, 1988). Literally, in everyday communication, the word transition means moving
from one place to another, while metaphorically speaking it means the evolutionary process
leading from one state to another (Bambiniotis, 2002). Finally, according to the National
Organisation for the Certification of Qualifications and Vocational Guidance (EOPPEP) a
transition is a change in the fields of career, work, school, an occupational injury, the
development of new or enhancement of existing skills (EOPPEP, 2013).
Indeed, based on the literature there is a distinction between physical and social
transitions: Physical transitions refer to the change from one developmental stage to the next
and are associated with cognitive changes that occur mainly as a result of the development
course of individuals. On the other hand, social transitions refer to the integration of
individuals in the structure of new social systems, one of the most important being the
educational system, which includes several transitions (nursery school primary school
junior high school senior high school higher education) and the military system
(Anderson et al., 2000).
Transitions may be desirable or undesirable, planned or accidental and may involve
unexpected or painful events, which make them difficult to process. Due to the fact that man
has a tendency to resist change and anything new, heelings to the security of what is known
and established and therefore not perceived as a threat. Therefore the concept of transition is
directly related to self-esteem and self-awareness. Self-esteem is influenced by personal
ambitions and the subjective assessments of the individual as regards the achievement or non-
achievement of the objectives pursued. Each transition stage entails objectives pursued,
which in turn are shaped by the personal assessment of each individual on himself, something
that also characterises children in this transitional period.
In international educational literature the following transition theories stand out:
Theory of Anxiety
Anxiety disrupts the focus of pupils and makes it difficult for them to manage
obstacles during a transition. According to this theory, the transition to an unfamiliar
environment prepares the individual for the next transition.
Theory of social position change
The dominant position of a group ceases to exist during the transition.
Theory of developmental readiness

Childrens readiness depends on the successful use of their maturity in the new
educational environment. Maturity occurs both in cognitive and emotional terms. The new
educational environment of Junior High School is followed by reasonable growth and psycho-
emotional changes.
Discontinuity Theory
If the transition from one level to the other occurs suddenly, without any preparation,
it is considered to be intermittent.
Accumulative Theory
The stress of change, combined with the period of adolescence, has an impact on the
shaping of self-esteem and motivation for learning and acquiring knowledge.
Ecological systems theory
Children experience changes interacting with their close or wider environment.
3. Transition and Self-Esteem

At this point there are specific self-esteem stages during the transition period. Initially, the
individual feels a numbness, caused by the shock of change during the transition from
something known to something unknown. Soon after the individual adopts a negative attitude
to moving to the new situation and is oriented towards the old one. As a direct result of this
action, initially the self-esteem of the individual is reinforced, in the belief that it is covered
by the present situation. However, as the individual realises that the coming change is
inevitable he feels depressed and his self-esteem dwindles. The course of events drags the
individual, who resigns from resistance to change. The self-awareness becomes negative and
self-esteem is even further reduced. Then, the individual is forced to try the new situation and,
while experiencing it, internalizes the importance of transition, through which he understands
that he has made it and that he is a capable person. Therefore, the individuals self-awareness
becomes more positive and his self-esteem increases.
Indicatively, the course of self-esteem is represented in the following figure:
Figure 1. Course of self-esteem

1. Numbness
2. Denial
3. Bad disposition
4. Acceptance of the reality - Abandon
5. Trying something new
6. In search of a meaning pertaining the transition
7. The inner meaning of the experience
Self-esteem is strongly influenced by personal ambitions and subjective assessments,
with respect to the objectives pursued. It is the quotient of the individuals successes to its
ambitions (Makri-Botsari, 2001). At this point, it is important to underline that the personal
assessments of each individual on the self, are largely determined by the way the individual is
treated or faced by others (Malikiosi, 1999). Therefore, in any transition stage self-esteem
plays a decisive role in the adjustment to the applicable new framework - in this case, school.
The other operates as a mirror of the self. The social self is called specular self (Tsaousis,
1984).
4. Transition in the Educational Process and Readiness
Therefore, in education, this process is naturally experienced not only by pupils, but by their
extended family as well. This occurs when pupils change education levels and more
specifically and more intensely from Primary to Junior High and from Junior High School
to Senior High. Moreover, this period is one of intense adjustment in which many challenges
arise, both in physical, social and psychological terms (Chouinard & Desbiens, 2009). Indeed,
it should be noted that this specific change in school life is not a simple process, but one that
significantly affects their self-esteem. Pupils, and individuals in general, tend to resist change
and new situations. They often seek to remain within the framework or situation they know,
as it is more familiar and does not make them feel threatened (Kosmidou-Hardy, 2008).
The school attendance period for Primary School pupils is six years - the longest in the
entire school gradation. Pupils in the Sixth grade of Primary School, based on their age, feel
as the dominant group in their school environment, which leads them to experience a high
sense of self-esteem. However, during the transition to the First grade of Junior High School
they immediately turn to members of the smallest age group in their new school unit.
Therefore, as a direct result of the change in their social relationship, initially there is a drop
in their self-esteem (Marquart, 2003).
Moreover, we need not overlook the fact that pupils from Primary School
environment, which includes minimal change of teachers (except for special subjects), are
now in a new school environment with continuous change of teachers. When we add to the
above the evaluation process which is more demanding in Junior High School with one-
hour exams and an evaluation scale from 0 to 20 it is easy to understand that the transition
of pupils to Junior High School is perhaps the most significant change observed in early
adolescence even more so, than the corresponding transition from Junior High to Senior
High School.
Nevertheless, an even more important process is the new allocation of pupils into
classes. Even for pupils at the Junior High School of their area, it is not certain that they will
be in the same class they were attending while in Primary School. Specifically, in the case of
Model and Experimental Schools the admission procedure for pupils (draw or exams) has as
immediate result that pupils of the First grade of Junior High will be in a new school
environment where they know very few people, and indeed, in some even worse cases, they
may not have any fellow pupils they know in the class they are attending. This last parameter,
in conjunction with all the above, leads us to the conclusion that the transition process
significantly affects the behaviour and overall attitude of these pupils at the beginning of the
school year.
Therefore, the anomalous transition to Junior High School level brings about the
adverse effect of first grade pupils showing adjustment difficulties in a more intense manner
usually from the first day of the school year which unfortunately in some cases may last up
to the beginning of the next school year (Graham & Hill, 2002). The results of an anomalous
transition vary and are mainly detected in reduced school performance and the isolation of
certain pupils. Indeed, the relevant pedagogy literature refers to the term transition shock,
which indicates stress, insecurity and anxiety experienced by pupils during the initial stage of
the entire change-transition. Naturally, in severe cases these symptoms are also observed
during the last attendance period at the school of origin (Sixth grade of Primary School)
(Lenga & Ogdgen, 2000).
Protection factors Risk factors
School-related Good relationships with Slowdown of school attendance.
teachers: the main factor Problems in teacher-student
A person to count on, in times relationship.
of stress Large divergence between
The liaison between primary primary-junior high school.
and junior high school in Discontinuity in organizational,
organizational, pedagogical and educational and social level from
social level primary school to junior high school
Positive school and classroom Introduction of more and
atmosphere dissimilar subjects in the curriculum.
Sense of belonging
Participation in extracurricular
activities
Utilization of diversity among
pupils
Building stable friendships
Family-related Parental support (especially in Lack of parental support.
stressful periods) Limited school support.
Participation of parents in Unpleasant family atmosphere.
supporting school performance Authoritarian or loose family
Positive family atmosphere. spirit.
Democratic spirit in the family,
with emphasis on autonomy.
Good approach between family
and school.
Pupil-related Positive Self-Esteem. Low self-esteem.
Physical appearance. Psychological dejection
Sense of personal efficiency and (victimization, rejection, anxiety,
effectiveness. depression)
Good socialization/social skills Insufficient mobilization and
Personal development capacity, lack of interest.
after coping with adversities. Difficulty in psychosocial and
Interest in school subjects. interpersonal adjustment
Trouble shooting strategy External and internal behavioural
dysfunction.
Negative view about school,
combined with underperformance.
Adjustment difficulties
(due to various causes)
Accordingly, it is necessary to emphasize that the intensity of the transition effects

vary depending on the pupil. For many pupils transitions are difficult, given the accumulation
of risk factors. Scholars Chouinard & Desbiens (2009) and Vaatz-Laaroussi (2009) recorded
risk and protection factors. The following table groups these factors into three main
categories, depending on whether they are related to pupils themselves, their families or the
school environment. School alone cannot intervene to remedy the potential transition
difficulties, unless cooperation practices are adopted between the school and the family.
It is important to note that these factors, as well as their results, interact with each
other. Research showed that the negative risk factors operate as leverage (multiplicatively)
(Rutteretal, 1998).
Number of factors combined Negative results
1 factor The possibility of someone suffering negative
consequences is the same as of those not
exposed to any factor.
2 or 3 factors The possibility of negative results is four
times higher.
The possibility of negative results multiplied
4 factors by ten.
The transition process is largely associated with the concept of school readiness,
which based on the literature refers to the pupils ability to meet specific requirements of
school education, hence, to requirements accompanying the transition period (Rim &
Kaufman, 2004). In any case, pupils are asked to incorporate the new experiences acquired in
the new school environment. School readiness is not always a simple conquest of the pupils,
but often the result of a planned educational intervention of teachers and the family.
Moreover, it should be noted that in several cases there is enthusiasm and optimism
during the transition, features mainly cultivated by curiosity for the new environment and
which need to be enhanced (Konidaris, 2009).
Evaluating all the above, both teachers and education executives, in cooperation with
the family environment need to manage the examined phenomenon of transition from Primary
to Junior High School, undertaking primarily a counselling role (Alevriadou, 2008).
5. Intervention Schedule
The identification and analysis of pupils' needs on the part of teachers allow the adjustment of
actions to the right time. Primary and secondary schools should jointly support pupils, thus
ensuring the achievement of objectives for a smooth transition from one stage to another. A
successful/smooth transition is scheduled and carried out over a period of at least twelve
months, at different points in time. More specifically:
Before the admission period of pupils in secondary education (from October to
December of the previous year).
During the admission of pupils in the new school (January, February and March).
Before the start of the new school year (April, May and June).
Just before the start of the new school year (July and August).
After the start of the school year (during its term, up to June of the first grade in
secondary education).
Applying smooth transition practices is indicatively proposed in each school unit,

which separately develops innovative practices in order to meet the individual needs of pupils.
6. Model - Experimental Schools

The specific nature of Model and Experimental schools perhaps provides a new dimension to
the transition. Pupils are in a completely new environment. We must not overlook the fact that
the decision to participate in the admission process for school units of this type was taken
with the encouragement of their parents and in individual cases there may have been reactions
in their family environment.
A large number of pupils will attend a school which spatially will not be close to their
home and where they will know but a few individuals. This fact combined with the
differences between primary and secondary education makes the transition even more
difficult. The majority of adverse effects can be observed from the first days of the school
year, but their intensity varies from pupil to pupil.
7. Actions of Intervention
All the above lead us to the conclusion that it is necessary to provide for integration of the
transition in any design relating to the educational process. In the case of Model and
Experimental Schools, due to the pupils admission procedure, interventions may have to be
more forceful.
First, in terms of educational policy it is necessary to develop programs integrated in
education - mainly in the first grade of Junior High School and the first grade of Senior High
School - to facilitate pupils in the process with corresponding activities. It is also necessary to
ensure that the respective curricula establish continuity between educational levels, so that the
transition of pupils becomes smoother.
Moreover, through the process of strengthening self-esteem the various school

transitions become less intense. Teachers train pupils to expect the best, helping them become
stronger and more able to overcome difficulties. They need to be encouraged to express their
wishes, to speak with confidence about their goals and experience positive emotions from
their confirmations. Furthermore, it is advantageous to train in accepting themselves,
highlighting their strengths and virtues and accepting their weaknesses, thus realizing that
their personality is a synthesis of both elements.
Through the acceptance of themselves they understand what it means to be friends
with ourselves without trying to adopt the desires of others. Teachers contributing to the
facilitation of school transitions need to avoid negative words like impossible, must not,
difficult, unlikely, never, and use positive words such as should, avoiding the word wrong.
Furthermore, apart from intervention in national terms, intervention can be achieved in
terms of school units, personally through the contribution of teachers and of the teachers
association. More specifically, at the beginning of the school year it would be useful to keep a
record of the pupils admitted for attendance in the Model or Experimental Junior High
School, which will include information concerning the school of origin and the class attended.
It is very important for teachers to know the composition of each classroom, regarding the
origin of pupils.
Another equally important factor is classroom desk arrangement, namely the selection
of pupils sharing desks. When there is no prior school relationship between pupils this process
is random or at the suggestion of the head of the class. It would be useful for the head of class
to encourage pupils to make a selection, with the help of a sociogram. More specifically, the
pupils of each classroom will be asked to write down five names of their classmates with
whom they would like to cooperate. First, they will write down their own name and then they
will write in order of priority the classmates they prefer. They will also have to indicate whom
of their new classmates they already knew. Then the teacher will index the pupils selections
and proceed to choose the pupils sharing the desk of the classroom, while respecting the
pupils suggestions (Todoulou, 2011).
The entire process is very important because it allows teachers to make a first
assessment of the existing relations between the pupils of the class. These relations must
provide a solid foundation for building cohesion in the class, which will have the same
composition of pupils for at least three years, up to the end of the Third grade of Junior High
School. However, these relations between specific pupils should in no way become the reason
for the social exclusion of certain pupils particularly of the less popular ones.
In terms of curricula too, it would be useful the first week of the school year for the
First grade of Junior High School to be characterised as adjustment week a week when
pupils will learn about the new school unit, the computer lab, the school science lab, the
school gym, their classmates and the teachers association.
The latter, during this week will strengthen relations between the school community,
through specific teaching procedures. Specifically, each pupil will be asked to present
him/herself to the classroom, mentioning based on their own assessment the strengths and
weaknesses of their personality.
As a reference to the freshmen induction ceremony held in higher education
institutions, the same could also apply in secondary education. Both the teachers and the
parents associations could get involved in this process. Pupils of the First grade of Junior
High School could get a tour around the school facilities and then watch the actions of the
school unit, a process that should be carried out in the beginning of the school year, preferably
in the second ten-day period of September.
Furthermore, an extremely useful tool towards this direction is the designation of a
mentor, which is applied in Model and Experimental Schools and addresses the supervision of
University school students by the teachers of the school unit. The teachers of these schools,
with the experience gained from this institution, could also extend it among the members of
the school community. Specifically, the older pupils of the Third grade of Junior High school
could become the mentors for First grade pupils. This role cannot be played by teachers; on
the contrary, pupils of the First and Third grade of Junior High School have small age
difference and share the same communication code.
At the same time, teaching can contribute to a smooth transition in many ways. First
of all, the Clubs of Excellence and Creativity (available exclusively to Model and
Experimental Schools) and the School Activity Programs, which take place after school hours
and involve pupils from all classes can strengthen pupils relationships. Teachers play an
important role in these programs, since they are free from the stress of the Curriculum that
needs be followed in the classroom, they are asked to enhance the sense of familiarity for
pupils of the First grade of Junior High School through specific activities. Of course, to
achieve the above the specific activities and especially of the Clubs of Excellence and
Creativity, which are determined by the Scientific Supervisory Boards of each school, must
start at the beginning of the school year.
Moreover, teachers implementing Vocational Orientation Counselling or the relevant

Vocational Orientation officer may implement experiential exercises to enhance self-efficacy.
Specifically, in order to enhance self-esteem, pupils may:
Keep a positive / negative diary.

Write down how they spent their day.
Encircle all negative words.
Rewrite the report of the day, avoiding negative words.
Finally, it may help to implement innovative teaching methods, the most characteristic
being teamwork in the classroom. Teamwork is a process of mobilization and promotion of
pupils self-motivation, while it cultivates a spirit of cooperation between them. Teamwork
teaching is extremely helpful in this direction and strengthens in an extremely effective
manner the pedagogical spirit in the classroom (Papavasileiou, 2011). In this manner, pupils
become members of a school community and not individual units.
8. Conclusions
The transition of pupils from Primary to Junior High School is a painful process, especially in
the case of Model and Experimental Schools. The number of elements that change from one
level to another, coupled with the advent of adolescence, make the transition even harder. The
intervention of teachers is therefore required in view to making the entire process as smooth
as possible, especially for pupils who cannot cope individually and experience the intensity of
the phenomena for longer periods. Certainly, teachers too need to be trained further in the
identification of such cases among pupils and in immediate intervention, through specific
teaching actions for their resolution.
As the transition process is multifactorial, its success in terms of smoothness is based
on good cooperation between school and family. Attention should also be given to
counselling centres and their significant role in this period for pupils, enhancing them through
actions and activities. Consultants, teaching staff and parents are the main pillars facilitators
in this period when pupils require support. The diversity of the environment in a Model and
Experimental School certainly requires special management, mainly on the part of teachers
who welcome pupils in the First grade of Junior High School. By strengthening self-esteem,
self-awareness and self-confidence, pupils are strengthened not only for a certain transitional
period, but also as personalities so that they may face with dynamism and effectiveness any
similar transitional stage and change in the course of their lives.
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Counseling for the Management of Mourning
Abstract:
This paper refers to the counseling process taking place during mourning. The key
consideration is that grief is a normal process, which the person is required to experience in
his own way and for a reasonable period of time. However, there are cases where the person
experiences grief in a very dysfunctional way and needs specialist help. Particular reference is
made to the normal stages of mourning, as presented by Elisabeth Kbler-Ross, the needs
mourners profess and to the ways of counseling intervention, with the aim of helping the
bereaved person to gradually diminish the tension he experiences and continue living a
normal life. Finally, specific techniques are presented through which a person learns to face
the new situation and to reshape his behavior, thus, weakening dysfunctional thoughts and
habits.
Key-words: Loss, grief/mourning, identity, counseling
Vlachakis Ilias1, Kaplani Maria2, Micheli Georgia3, Petsa Vasiliki4 and

1
Vlachakis Ilias P., Social Anthropologist, M.Sc. Public Policy, M.Ed. Bilingual Special Education,
Specialization Program in Counseling and Guidance, Administrative / Sociologist. Email: [email protected]
2
Kaplani Maria G., Occupational Therapist, Specialization Program in Counselling and Guidance. Email:
[email protected]
3
Micheli Georgia V., Sociologist, Specialization Program in Counselling and Guidance. Email:
[email protected]
4
Petsa Vasiliki P., Graduate Maritime Studies, MBA, Specialization Program in Counselling and Guidance.
5
in Counselling & Guidance). Email: [email protected]
1. Introduction
Mourning is regularly the reaction to the loss of a loved person or to the loss of some
abstraction, which has taken the place of one, such as ones country, liberty, an ideal and so
on (Freud, 2000: 111).
Mourning, although it is far from what we characterize as common and normal

behavior, is not considered pathological. Although it shares the same features with
depression, such as painful sadness, loss of interest and inhibition of activity, we consider
these reactions as an expression of mourning and because we know the cause of this situation,
we believe that it will be overcome within a reasonable period and we try to show
understanding.
In the process of mourning, during the first stage where we experience a strong
emotional load and we deny the actual loss, the person can often be led to avoiding reality,
thus manifesting an obsession with this loss. If, however, intense ambivalence is manifested
during the period of mourning, the situation assumes a pathological dimension, which is
expressed in self-blame and experiencing a feeling of worthlessness (Freud, 2000: 111-112).
Thus, counseling can help the person to express and process emotions, with the aim of
restoring personal balance, peace of mind and smooth continuation of life.
2. Typical stages of mourning

Psychiatrist Elisabeth Kbler-Ross, in her book On Death and Dying in 1969, described a
theory which includes five stages which man has to go through, in order to accept loss of
death:
Denial: It functions as a form of defense, so that the person be temporarily protected from
the intense and sudden awareness of the impact of the loss.
Anger: It is addressed to the person itself or to the person who died, to God or anyone
considered responsible for this situation.
Negotiation: Feelings of guilt and alternative scenarios for what the person could have
done to save the person who passed away.
Depression: As the person realizes the loss, the emotional frustration becomes stronger
and his mood is bad. The person focuses on fewer and fewer things, because of mourning so
as to be able to handle this new reality he experiences more easily.
Acceptance: Thoughts, symptoms and feelings of hopelessness are gradually becoming
less overwhelming, so the person begins to accept the loss and to adjust to the new reality
(Culkin & Perrotto, 2005: 258).
This models core idea is the emotional transition of patients who were aware of their
impending death. The first psychological stage begins with denial, followed by anger
manifestation, then negotiation and depression appear, and ultimately the eventual acceptance.
This theory of Kbler-Ross was generalized and prevailed as a model to process mourning of
survivors as well.
In particular, it goes without saying that many people who experience loss do not react
to it in the sequence of the five steps described above. Instead, their emotional responses that
occur due to the loss vary in shape, sequence and duration from person to person (Neimeyer,
2006: 116-117; Papadatos & Anagnostopoulos, 2012: 137-142).
3. Dominant needs of mourners

3.1 The concept of loss
In everyday practice, people face challenges / events to which they need to react. The course
of life of each person includes achieving goals, forming relationships, acquiring material
things, while at the same time attempting to maintain and handle all those things he considers
valuable and through which he has acquired depth and meaning. On the other hand, peoples
life is characterized by insignificant or significant losses, which they have no choice of. These
losses may involve deprivation (e.g. of a loved one), failure (e.g. failure to gain something
important for us or job loss), deprivation of an important quality (e.g. vision), destruction (e.g.
total losses after a war or earthquake). The main reactions to loss are psychological, physical,
social, emotional and spiritual. Specifically, the manifested mourning is the person trying to
adapt to different types of loss. It must be stressed that very significant losses transform the
person irrevocably (Neimeyer, 2006: 15-16; Bucay, 2010: 96).
3.2 The challenges of mourning

Each person who is confronted with mourning will react differently, depending on his
emotional reserves and the particular form of loss. Immediately, however, during the first
moments of grief, the grieving person needs to understand that he is not merely grieving as an
individual, but as a member of a larger family system, which is affected by this loss. This is
intended to make him identify the loss. The bereaved are experiencing a deep loneliness;
social exclusion can lead the person who mourns in isolation, thus, complicating his
subsequent adaptation (Neimeyer, 2006: 67-68; Bacque, 2001: 55).
It has been stated that a significant loss experience transforms the person forever. The
person is not only deprived of the presence of a loved one, but also his system of values and
beliefs, through which he interpreted life philosophically up to now, is shaken. In this case,
this subversion of beliefs induces lasting effects on his character and behavior and on the
commitments of the individual as well as on his current values. Therefore, even after his
realising of the very reality of death, the person is required to put a lot of time and effort, so as
to modify all his beliefs in relation to his life. So, the person who manages to master and
overcome his anger is ready to begin the mourning process. Through mourning, the individual
processes what has happened, repositions himself to the new situation and rediscovers himself
(Neimeyer, 2006: 70; Bucay, 2010: 154; Bacque, 2001: 38).
3.3 Redefinition of the relationship of the survivor with the deceased

Older models associated with the management of mourning direct the person who mourns in
forming new relationships, so as to disengage himself emotionally from his relationship with
the deceased. This approach involves the belief that people who are experiencing grief need to
look ahead and continue their life without being trapped in the past. In contrast, modern
studies about mourning result in a different perspective. A significant percentage of mourners
feel the presence of their beloved person, even after his death. These recent findings
demonstrate that the loss of persons due to death does not actually terminate their connection,
but reforms it into something different. The physical presence of the person in the relationship
ceases to exist and it assumes a symbolic form. This new perspective gives the survivors a
sense of continuity of an important relationship of the past that was interrupted by death,
while they are trying to discover a future with meaning (Neimeyer, 2006: 72-73).
3.4 Reconstruction of personal identity and revision of beliefs

Tom Attig describes the concept of identity more as a predominantly social phenomenon than
a personal one. It is identity which connects the individual with all those people that he
invests his love and concern, as well as with activities and places. In this case, a loss abruptly
cuts each link with what determines the individuals identity. Thus, the person enters a
difficult process to gradually restore these links by creating ways to connect not only with
what was lost, but also with the new reality (Neimeyer, 2006: 74-75).
Accordingly, denial of the loss is a self-defense reaction not only against the
unbearable pain, but also against the experience of mental suffering (Bucay, 2010: 90-91).
Loss teaches the individual to set new priorities as to what he considers important to address
and what not to. His inner-self adopts a new vision and some elements of his personality
shrink, while others expand. However, adaptation, survival and maturation are feasible
through this gradual review of the philosophy, whereby he perceives his life, with a
simultaneous investigation of his identity, in the context of this new data (Neimeyer, 2006:
74-75).
4. Methods of intervention in mourning counseling

4.1 Reforming conditions
Scientific research shows that the duration of grief may last for months, causing severe
disturbances in the functionality of the individual who experiences the loss. The negative
effects of loss often lead the person to chronic grief, so that even his life may be threatened.
When a person exhibits symptoms of pathological mourning for more than six months, that is,
he is unable to calm down mentally and manage everyday life he may be in need of medical
help (Bucay, 2010: 158-160).
In earlier times, human suffering because of loss and mourning found a way out
through a collective process. Mostly, the family itself assumed a supporting role, as well as
informal networks within the framework of their customs and traditions. However, the
gradual change of social structures marks the beginning of a change from this collective
response to human suffering into an individual and professional management. The individual
assumes the responsibility to understand his new psychological situation after a loss in
cooperation with a specialist. Thus, he faces the experiences he has through cognitive
processes and emotional and intellectual reform. However, mental health professionals should
not take the place of the family and social bonds (Dritsas, 2008: 2; Bacque, 2001: 29-30).
4.2 The main aims of mourning counseling

The main aims of mourning counseling are summarized as follows (Worden, 2008: 84-86):
To support mourners in order for them to understand their new reality after the loss, so
that they express the emotions experienced after it.
To enable mourners and their family environment negotiate all those things involved in
the loss on a daily basis.
To support the family in mourning to say their goodbyes to the patient in an appropriate
manner, when conditions allow it, and to reform their behavior.
The scientific community has an impressive number of mourning counseling
approaches for the support of mourners and ways to find meaning and solve problems caused
by loss and mourning. Both volunteers with specialized training, who are supervised by
professionals and skilled professionals such as psychiatrists, psychologists, mental health

counselors, social workers and nurses, can provide palliative services in individual and group
context (Dritsas, 2008: 5-6).
4.3 Support steps for mourning management

Indicatively, the help that a person experiencing loss and mourning will receive is through
four steps:
i. When we refer to the deceased, as consultants we use the past tense. Initially, our efforts
are focused on establishing whether the person denies the fact of the loved ones death. For
example, reminders of the deceased may be comforting to some degree, but only from the
standpoint of maintaining a connection with him meaning that his vision or his work
continues. Otherwise, it may mean that the person is unable to recognize the necessary
changes in himself and his life after the loss, as if any development of himself has stopped
from that incident onwards. In the case of the latter, and if the mourner still keeps personal
belongings of the deceased, it is evident that he denies the loss and hinders the process of
mourning. The therapist, by using open-ended questions, such as what this act of keeping
the deceaseds belongings means to him, helps him realize the loss and gradually let go of
them. Also, the bereaved person needs to be encouraged to form diverse and symbolic
links to the deceased and not have an abrupt separation from the deceased imposed on him
(Neimeyer, 2006: 215-216).
ii. The second step in which the person is possessed by guilt and anger about the loss of the
person loved, the therapist encourages him to let himself free, so that he can express his
feelings and release his thoughts and behavior. Also, it is necessary that the mourner
should understand that it takes time to overcome these intense emotions he feels and
instead of feeling pressured to overcome the loss quickly, it is preferable to let himself free
to express his grief. At this point, the therapist may ask the person who mourns to write a
letter to his loved one. By writing such a letter, the survivor expresses any bitterness and
emotions that he has internalized and which cannot be shared with others. In combination
with this technique of a letter, the Gestalt technique is also recommended, where the
treated person alternately plays the role of himself and his beloved one who passed away,
so that he can go on with the dialogue that ended because of his death (Neimeyer, 2006:
181-183).
iii. The person in mourning may get help by finding a new position in his life for the person
who died. Thus, he finds a new way to remember the deceased while he is able to continue
his life. The consultant needs to take into account all the personal and social structures,
which make up the texture of the loss for each individual. The bereaved person is helped to
form a new firm conviction, which will play an active role in managing his adaptation after
mourning, in order for him to reconstruct his system of beliefs, seeking an alternative
lifestyle. At the same time, when he feels ready, he is encouraged to form new
relationships, in order to compensate for the inconvenience brought about by the loss in his
life patterns, work roles and relationships (Neimeyer, 2006: 75 & 246-247).
iv. Finally, during the fourth step, the person in mourning will get help by following
practical changes in his roles and everyday life, as well as in his own image and his idea of
the world. The therapist helps the treated person restate his beliefs and then challenge
them. This modification of beliefs should not be by imposition, but with, the cooperation
of the consultee, in order for him to adopt a less rigid belief. This is done with the guidance
of the therapist and the use of the Socratic Method (a rational, constructive approach by
asking questions, aiming to have the consultee realize whether his beliefs are valid or not
in daily practice).
By restating any rigid beliefs, the person who mourns mentally practices a series of
more logical and functional beliefs. He realizes that his beliefs are not something strictly true,
but ideas that he can evaluate and modify (Beck, 2004: 205-207).
4.3.1 Mourning management techniques

4.3.1.1 Cognitive rehearsal technique
This technique is aimed at modifying beliefs, so as the corresponding changes in behavior are
made. With the change in behavior, a belief becomes weaker, thus favoring the continuation
of a new behavior, which scales the weakening of this belief. By using this technique the
treated person is encouraged to think as if he is functional in some activity of daily life (Beck,
2004: 221-222).
4.3.1.2 Downward arrow technique

We identify an automatic key-thought through which a dysfunctional belief is expressed. The
consultant, on the assumption that it is correct, seeks to capture the perception of the patient,
i.e. the way in which he specifically interprets external stimuli, and to control the
consequences of it. This technique uses the question what does it mean to you? in order for
the patient to express the emotions that overwhelm him in words (Beck, 2004: 198-200).
4.3.1.3 Stopping obsessive thinking, attention shifting

By using this technique the bereaved person may acquire another tool in the direction of
weakening the discomfort he experiences. He learns to immediately evaluate spontaneous
negative thoughts and to change the way he thinks. He starts focusing not on the thought that
just passed through his mind, but on the activity he is involved in at that specific moment or
on the conversation that he is probably having with another person (Beck, 2004: 278).
4.3.1.4 Relaxation techniques

During a session, the consultee can practice relaxation exercises (e.g. diaphragmatic
breathing, neuromuscular relaxation), so as to assess their effects, that is, whether they help
him to reduce the stress and tension experienced (Beck, 2004: 279).
5. Conclusion
A professional consultant should develop a collaborative and supportive relationship with
every person facing an issue and address him-especially, when it comes to providing
assistance to a person who is experiencing the loss of a loved one who died. As people mourn
in different ways, it is expected for them to go through the traditional stages of grief in
deferred sequence. At the same time, the family ought to support the member grieving and to
facilitate him during this necessary mourning stage. The mourning process may prove rough,
but it is a process necessary for the mental and philosophical development of the individual
(Neimeyer, 2006: 66 & 83; Bacque, 2001: 30).
In particular, the consultant should develop a cooperative relationship and show his
due respect to the consultee, as he has previously listened to himself and has understood
how he interprets and manages his own losses. Therefore, the consultant is required to work
with his own beliefs and prejudices, in order to provide substantial assistance to the consultee.
Thus, he will be able -with empathy and respect- to support the person who mourns, so that
this person may be able to better understand and effectively assimilate the experience of loss
(Humphrey, 2009).
In summary, the mourning person, throughout the counseling process, becomes aware
of himself and learns slowly through the grieving process how to relearn the world, in the
way it was modeled after the loss. At the same time, he gradually realizes that the loss of the
beloved person affects other individuals of the family and his social environment. That means
that he should not underestimate the pain and grief of others, but to understand that others are
also trying to understand the meaning of this common loss in their own way (Neimeyer, 2006:
66, 83 & 163-164).
6. References
Bacque, M-F. (2001). Mourning and health. Then and now: The shock of loss, psychological
effects, treatment. Trans. Ch. Koutroumpa. Athens: Thymari. [Document In Greek].
Beck, S. J. (2004). Introduction to cognitive therapy. Trans. K. Dalagdi, M. Dermentzoglou,
E. Kavasi, et al. Athens: Pataki. [Document In Greek].
Bucay, J. (2010). The road of tears. Travel orders III. Trans. K. Episkopopoulou. Athens:
Opera. [Document In Greek].
Culkin, J., & Perrotto, S. R. (2005). Fundamental principles of psychology. Applications in
life and work. Trans. M. Panta. Athens: Ellin. [Document In Greek].
Dritsas, Ch. I. (2008). Palliative mourning counseling: Staying together until the end. In D.
Magriplis (Ed.), Aspects of a cultural phenomenon. Scientific approaches of death and
life. Athens: Stamoulis. [Document In Greek].
Freud, S. (2000). Papers on Metapsychology (1915). Trans. Th. Paradellis. Athens:
Kastaniotis. [Document In Greek].
Humphrey, M. K. (2009). Counseling strategies for loss and grief. Alexandria: American
Counseling Association.
Neimeyer, A. R. (2006). To love and to lose. Facing loss. Trans. E. Papazoglou. Athens:
Kritiki. [Document In Greek].
Papadatos, D., & Anagnostopoulos, Ph. (2012). Psychology in the health sector. Athens:
Papazisis. [Document In Greek].
Worden, J. W. (2008). Grief counseling and grief therapy: A handbook for the mental health
practitioner. New York: Springer.
Self- Esteem and Work

Abstract:
This article examines the role of individuals' self-esteem in the workplace. Implications of self-esteem
for individuals' work behavior and attitudes and real aspects and consequences of self-esteem that
matter in todays society and labour market.Over the years, people confront challenges of success and
failure.he general framework of self-esteem will be evolved but it will be hardly changed from now
on. Mistakes and failures are inevitable in the course of any career. What is decisive for future is not
the defeat but the state of mind with which can greet it.
A modern business can no longer be run by a few people who think and a horde of
autonomous drones. Nowadays, organizations need their employees to have an unprecedented level of
independence, self-reliance, self-trust and the capacity to exercise initiative in brief, the employees
must have ample self-esteem. A healthy level of self-esteem can positively impact all aspects of our
lives, including our career. The more solid our self-esteem, the more likely we are to cope with
challenges, overcome obstacles, and persevere no matter how many times we've failed. The common
denominator among most of them: a healthy level of self-esteem and, by extension, a capacity to
rebound from failure.
Keywords: self-esteem, workplace, labour market, work
Peroulaki Eleftheria1
1. Introduction
1
Corresponding Address: Peroulaki Eleftheria. Email: [email protected]
Self-esteem is the result of several different factors, which starts from childhood to adulthood.
Someone may be decisively influenced by life events positively or negatively with an impact in the
development of selfesteem. Self-esteem is similar to self-worth, the way someone
valueshimsef/herself. According to self-esteem, someone knows the overall subjective emotional
evaluation of his/her owm character. It is about a judgment of oneself as well as an attitude towards
their self. Sefl-esteem includes believes about oneself, emotional states, such as triumph, despair, pride
or shame. The self-concept is defined as a schema that contains semantic memories about the self.
That has the ability to control the processing of self-evelant information. Self-esteem refers on how
people feel about themselves. That feeling is pattern and there are no changes (Kernberg, 1975).
2. Self-esteem and work

Self-esteem has been conceptualized as an outcome, motive, and buffer is an outcome of, and
necessary ingredient in, the self-verification process that occurs within groups, maintaining both the
individual and the group.Verification of role identities increases an individual's worth- based and
efficacy-based self-esteem. The self-esteem built up by self-verification buffers the negative emotions
that occur when self-verification is problematic, thus allowing continued interaction and continuity in
structural arrangements during periods of disruption and change. Last, a desire for self-esteem,
produced in part through self verification, stabilizes the group because it motivates individuals to form
and maintain relationships that verify identities (Burke P., 2002).
According to Rosenberg (1979), if someone respects himself/herself in in some moments of
life, he has respect for himself generally. For example, someone thinks that he is attractive, intelligent,
moral, furthermore, he has a positive opinion about himself.
There are differences among people about self-esteem and that is due to different self
assessments in society. People with high self-esteem demonstrate insistence after a failure, while on
the other hand people with low self-esteem blazon on withdrawal. The difference between these two is
not based on their self-image but on their experience and knowledge of success. Self-perception is
responsible for gathering and assimilation of information that concerns self. It is about the cognitive
dimension, while self-esteem is a kind of emotional appraisal. Main role in someone's self perception
is family, school, and friends and work later (Higgins,1989).
Early of 20th century according to William James, the sense of our worth is a proportion
between what we believe we are and what we really do. It is a fraction, which numerator is our
artificial actions and denominator is our succeed (James, 1983/1890). Also, our intelligence, decisively
influences the way we think with renamed when facing the need to resolve a problem. this paragraph,
includes tackle and making strategic decisions ( Fontana, 1996).
At a very young age someone reacts according to subjection to rules, learning and having
archetypes within the family. The parent's approvals, even deselections have pivotal role to future self-
esteem. They give incentives to their children, activating their abilities. Through the impersonation of
archetypes they portray roles from the family environment. Later, in school, children communicate
with coevals, where new factors interact, delimitating the self-esteem. At this stage of life, children
have to discover, exploit their real skills and manage impulses.
There is an effort to be accepted by others and create personal relations. Especially in
adolescence, feelings of shame, incapacity or self-blame, can counteract to the formation of self-
esteem. Someone attempts various social identities until he/she finds one to fit in (Coopersmith, 1967).
A child unfurls self- knowledge by the reaction of social environment and the significant
people for him/her (important others). Growing up, there is the reaction with other people beside the
family environment, peers and teachers (Weare & Gray, 2000). Contacts with their peers and handling
interpersonal relationships are a basis for developing flexible social behaviour and moral judgment
autonomy (Goehlich, 2003).
In a very competitive environment, such as school, fosters persons having high self-esteem
and is unfair to the rest ones. When the educational system is not competitive, weak students' self-
esteem is improved, without other students to be obstructed. Success is not overemphasised and failure
is not stigmatized either. Low self-esteem students do not feel threat (Andre & Lelord, 2004).
Teachers with low self-esteem, face difficulties in making friendly relationships with children,
because they are afraid of their professional image. In addition to this they damage childen's self-
esteem, as a result students feel discouraged and are depended on adults (Simou & Papanis, 2007).
The educational and social environment have a significant role. Parents encourage boys from
early age to fight for their rights and express their will. Timidity, is more justified on girls because they
learn obedience, subordination, the importance of being beautiful, which does not help the
development of their self-esteem. Girls' self-esteem reflects the social conditions they grew up.
owadays this becomes a major upheaval in relations between men and women. he feminist
movement, the entry of women into the labor market, have reduced the distance between men and
women in terms of self-esteem. Another factor is the gender. In boys, the self-esteem is higher than
girls. Stereotypical expectations of society for both sex, makes the boys feel more confident of
themselves (Feldman, 2010).
Over the years, people confront challenges of success and failure. he general framework of
self-esteem will be evolved but it will be hardly changed from now on. Nowadays, there is a pressing
need to fill our society with virtues traditionally associated with femininity, such as sensitivity,
compassion. The issue is that women occupy a similar position to men in society and gain equal rights,
not transformed into male clones (Fontana, 1996). The sense of self-esteem can be conscious in
adulthood. An adult experiences some situations and he/she is able to take the responsibility. There is
the ability through behaviour to control and evolve his selfesteem.
According to Epstein, experiences that are interdependent to selfesteem differ depending on
gender. For example, women have more experiences of acceptance or rejection and men, have more
experiences of success or failure (Block & Robins, 1993).
The problem of ego, the phenomenon of contradiction comes that we take deductions that
occur in our lives too rigidly and by a complex situation led to another (Freud, 2002).
Low self-esteem, reflects someone's experiences as a child, such as the absence of care,
encouragement, love, acceptance, criticism, cynicism, ridicule, physical or mental abuse, the shortage
of recognition or praise, the depleted sense of significance, the sense of uniqness (Hondrou, 2010).
People with low self-esteem dally answer to someone about themselves, often they feel annoyed, and
when they do, they are not convincing or fail into contradictions. The interlocutor cannot make a
comprehensive picture (Baumgardner, 1990).
Adults with low self-esteem think that they have to face permanent setbacks, intolerable
conditions, and a sense of pessimism prevails. On the other hand, healthy self-esteem adults tend to
interacting with others. They are comfortable in social settings and activities as well as independent
pursuits.When challenges arise, they can work toward finding solutions and voice discontent without
belittling themselves or others. They know their strength, their weaknesses, and accept them and sense
of optimism prevails. Having low confidence is something that has affected almost everyone at some
point in their lives. Once it has been dented it can be difficult to get back and sadly, it has a huge
impact on personal and professional lives (Blaine & Crocker,1993).
Culture, is also an affecting factor to self-esteem. A conservative environment for example,
might impinge on negatively to the confrontation of nowaday's difficulties. Until recently, society used
to promote steadfast social roles. The responsibility of men for vocational rehabilitation and financial
backing of family and on the other hand, women have the obligation of being good mothers and raise
properly their children. The sense of controlling actions and knowledge of consequences, sense of
ability and morality, are factors that influence self-esteem (Standford & Donavan, 1984). Ironically,
men are better off when it comes to self-esteem on the job, not because they do not have doubts about
themselves but because low confidence manifests differently for women than it does to men. Men are
better at masking it.
According to Freud, when we feel that we do not want sex, are self-esteem is reduced and this
pleases us up. In all phases of our erotic life of a crush to a lasting relationship, there is no effect on
our self-esteem. This is a two-way influence. As influenced by the erotic experience, so it affects our
behaviour and our choices (Freud, 1952).
Contrary, people with high self-esteem do not pursue to know negative opinion of others. They
focus on their positive elements and they do not burden themselves with negative feelings. They seem
to trust those who express good words to them (Shrauger,1975). In this case, low self- esteem persons
react by judge them persistently. The importance of self esteem has found particular benefits
associated with high employee self esteem. Employees who have a high level of self-esteem will trust
their thinking and judgement and are therefore likely to make better decisions. Having these qualities
also enables us to create more effective interpersonal and work relationships which means that we can
more effectively contribute to the work environment around us. As leaders, high levels of self esteem
mean we are able to focus more positively on other people and their development, rather than spend
time berating our own performance (Shauger & Rosenberg, 1970). High self-esteem people insist
trying even when they fail or don't consider other advices (McFarlin, Baumeister, Blascovich, 1984).
People with high self-esteem accept recognition of their success, but refuse to accept the consequences
and responsibility of general failures, seeking more social recognition. In contrast, people with low
self-esteem more easily accept criticism (Arkin, 1981).
Maslow, in his article '' Atheory of human motivation'', empathizes that self-esteem is a very
special need that redounds a person to recognize himself/herself and reach self-realization. That, will
happen if someone feels recognition, attention, self-respect and has social power. Namely, the
feeling of completion (Mead, 2008 & www.envisionsoftware.com).
According to Maslow's hierarchy of needs (1943), people are motivated to achieve certain
needs. When one need s fulfilled, someone seeks to fulfil the next need and so on. There are five
motivational needs, depicted as hierarchical levels within a pyramid:
(1). Biological and physiological needs, such as food, drink, sleep, shelter, sex warmth.
(2). Safety needs protection from elements, security, stability, law, order and freedom from fear.
(3). Love and belongingness needs, like friendship, intimacy, affection and love, family needs,
romantic relationships.
(4). Esteem needs could be achievement, mastery, independence, status, prestige, self-respect,
respect from others, dominance.
(5). Self-actualization needs, such as self-fulfilment, realizing personal potential, seeking personal
growth and peak experiences. Maslow noted only one in a hundred people become fully self-
actualized because our rewards, motivation primarily based on esteem, love and other social needs
(Kosmopoulos, 2006).
Although self-esteem is one of the main characteristics of someones personality, it still

remains a complex meaning that depends on three parameters. Firstly, the love we show to ourselves,
the recognition of selfs worth, which is rely on no reason. Regardless of defects and limitations.
Secondly, the image of ourselves. How we see and evaluate our virtues and defects in accordance with
our convictions as it is hard to be ascertained. When our self-image is positive, we feel an internal
power and patience to face unpropitious situations. The image of self is configured to familys
environment and represent parents dreams and expectations. In fact, they are aspirations they didnt
manage. Finally, the trust to ourselves, that we hardly perceive, is about how we believe that we are
able to act in an appropriate way. We usually believe that acting in a difficult condition it depends from
many factors but the trust to ourselves is a minor reason. In some cases, someone is possible to think
that shows trust to himself/herself but when a difficult situation shows up, his/her self-esteem is being
destroyed (Cyrulnik, 1993).
Many researches have shown that when self-esteem is sufficient in a specific sector, must be
the same in others, too. Contrarily, when it is not sufficient, it influences negatively the whole feeling
of satisfaction for what we are. Self-esteem is equivalent to the overall impact we have about self.
What feeds ones self-esteem is the feeling that is being loved by others and that he/she is able to
manage aspirations. In fear of overacting, someone feels that in case of promotion his/her capabilities
other people may think of a great egocentric self- concept and on the other hand, promoting
disadvantages, they may consider of a weak person. In both cases it does not mean that someone is not
fully appreciated by himself/herself.
Nevertheless, there are people feeling insignificant, thinking that others know more and spend
time observing and emulating them instead of searching own solutions. People with low self- esteem
are extremely afraid of others judgment. They avoid or do not take decisions and do what
people from family environment indicate. They digest pessimistic emotions, so failure has seriously
impinging to their psychology (Metalsky,1993).
According to social approaches of self-esteem, the Ego of a individual is shaped through
social experiences and interactions. Self- perception is the result of social position or acceptance of the
social environment. Self-steem is a result of social achievements (Rogers, 1959).
We all know that having good self-esteem is a key part of happiness. If we do not believe in
ourselves we will never achieve our goals or feel grateful for the things we have. There is plenty of
information regarding that matter in relationships, friendships and in the workplace. There are many
ways self-esteem gets battered at work. The place of work demand is so fast that no one stops to
acknowledge even in excellent performances. The demand for productivity has grown impresively
significantly that no one feels they are doing enough. Everyone looks at the unfinished workload and
feels inadequate. We work an unprecedented number of hours. That encroaches on our downtime and
deprives us of the most restorative of experiences (Andre & Lelord, 2004).
Many people feel uncomfortable when they are going to express their real feelings, claim for
their rights, and compete against. Even if their rights are entrenched, they remain silent, they do not
collide with others because of their fear of exposition. Trying to protect their ego, there's internalised
energy that is going to be exploded (Papanis, 2013).
Self-esteem, is a stable lineament of personality. In the work place, people with low self-
esteem, are affected more from the environment of work, where are people with high self-esteem
(Brockner, 1983). In case there are stressor factors in work place, low self-esteem persons use passive
mechanisms to face work stress and they are more affected by the interface. High self-esteem people
use more active workarounds (Kinicky & Latack,1990).
A relative review has shown that employees of fire service with low self-esteem are mentioned
more often than high self-esteem colleagues, based on role confusion and physical discomfort (Ganster
& Scaybrocker, (1990). Work self-esteem can be considered like a subcategory of self-esteem that
depends of the self assessment of efficiency. Work self-esteem effects between anxiogenic approval
roles and from work place and overseers' solidarity. These variables have catalytic act to work
efficiency (Pierce, Gardner and others, 1989).
Another research has shown that people who believe on the external locus of control, such as
society, religion, especially in Greece, have regularly low self-esteem. Although, they have strong
mechanisms of defence .In this case, they attribute their success to themselves, an internal locus of
control. They have high self-esteem when they are successful in social and work life. In the same way,
they show low self-esteem when they fail (Papanis, 2011). Stable self-esteem gives someone strength
and power, preventing him/her of thinking the worth of self. Nevertheless, when self-esteem is
unstable, someone feels that any adversity is a kind of personal threat, the image of self is in danger
and that makes someone really susceptible (Cambell & Fehr, 1990).
The concept of self-esteem has been around since about the 1940s and has been contested for
almost nighty years. But whether or not our culture is responsible for ever-increasing self-worth
issues, the fact remains that people with higher self-esteem gain better work experiences compared to
their less confident counterparts. According to studies, high self-esteem people in work, when they are
have been wade in, they have three times more possible memory from everyone else when they are
about to itemize mistakes of others (Blaine & Crocker 1993).
Low self-esteem people, feel afraid and do not dare to do something, when they know they are
going to be judged. However, when their decisions are not going to be judged or criticized, these two
groups of employees do not have many differences between them (Josephs, 1992).
Anxiety, is a situation in work where that a person is called to deal with, when a difficult
condition has come up. Whenever someone has to confront a big modification, the certainty someone
has, may be reeled. The behaviour differs from those that have low self esteem to high (Andre, Lelord,
Legeron,1998).
High self-esteem people believe that they can manage to control an awkward situation that
their effort can cause the desired result, in contrast with low self-esteem people who believe mostly
in luck (Burger,1995). Stress is a reaction to an emergency situation. Prevents that from trying to avoid
the situation or be exempt from it (Freud, 2002).
The biggest challenge to inspiring and maintaining high levels of selfesteem among employees
is the ability of an organization to create a sense of employee self-responsibility. In other words,
employees must feel a sense of personal control over their work and their activities within the work
environment. Employees who understand who they are, what they like to do and what their skills are
enjoy a much higher level of personal self-esteem. Those people like to listen to advices in order to
improve themselves. Low self-esteem may have a few positive characteristics too. Someone earns
acceptance thanks to his/her modesty, listens to different aspects and finally makes an overall view
(Brockner, 1983).
The need for positive self-esteem in the workplace is growing in importance. There is now a
knowledge economy and this puts increasing demands on individuals at every level of an organization.
Employees should engage in self-management, personal responsibility and a high level of personal
self-awareness, to be effective at interpersonal relationships and to work in flexible teams. In addition,
employs are no longer expected to simply do what they are told. Instead, employees must use
ingenuity to meet the challenges of our global and competitive world. Every employee must be taught
to stand up for himself or herself and to defend their own ideas while at the same time, learning to
implement self-assertiveness effectively and appropriately. This is a big responsibility and one that
requires employees to make good choices, examine alternatives and engage in self-discipline. There
though a possibility in a workplace, someone with low self-esteem to has acceptance, estimation and
support from other colleagues, when there is not a competitive place where dominates the strongest
(Branden, 1994).
Regarding work, research have shown that women are not so favoured as men. Women usually
sacrifice more than men, especially in cases such us family existence (Beach & Tesser, 1990). Having
children is a revivify to parents, but this is not absolute. It does not improve the self-esteem, however,
our level of self- esteem defines how many children we are going to raise (Oates, 1997). Today's
organizations and those of the future operate on thinking power, the intelligence and ingenuity of
employees who can turn ideas into new discoveries, new products or new services. To nurture this
creativity and innovation, organizations must also ensure they nurture employee self-esteem. Focusing
on personal control is easily developed if there is a focus on goal setting at all levels of the
organization. These goals must be, specific, measurable, agreed to, realistic and time based. Goals and
realistic expectations allow employees to determine all of the what, where, when and how of their
work and to feel a sense of accomplishment when success is achieved.
Work has become the main social status factor. People are not as tolerant so instead of that
they protest. Consequently, we talk about a phenomenon called moral coercion. The various ways of
coercion in the workplace aimed at restricting the self-esteem of the worker that is seeking to compel
him allegiance or resign. The most common strategy is more indirect, but devastating to self-esteem,
regardless of the quality of his work. Such a method is the isolation. Insulate the employee from the
rest, do not entrust to him any responsibility. There is no controversy, furthermore, they try to shake
him/her emotionally.
Consoling, aims to help the individual to acquire self- esteem, be responsible in society and
betake to self-fulfilment. There are several theoretical approaches that may help someone gain self-
esteem (Ivey, Gluckshen &Ivey, 1996).
3. Concluding Remarks
Focusing on personal control is easily developed if there is a focus on goal setting at all levels of the
organization. These goals must be, specific, measurable, agreed to, realistic and time based. Goals and
realistic expectations allow employees to determine what, where, when and how of their work and to
feel a sense of accomplishment when success is achieved. A modern business can no longer be run by
a few people who think and a horde of autonomous drones. Today, organizations need their employees
to have an unprecedented level of independence, self- reliance, self-trust and the capacity to exercise
initiative. In brief, the employees must have ample self-esteem.
Unemployment contributes significantly to the confidence of a person, after following a series
of looses as social status, salary, social contacts, which have a direct impact on human mental balance.
There is intense feeling of degradation that they do not worth. Some avoid to admit that because they
feel ashamed. In a situation such as this, someone cares what other people think about him/her. There
is an uncertainty in the future for someone unemployed and obliges him to do an internal review.
Unemployment catalytic, revealing all the weaknesses of our character. The overall psychological state
determines the consequences of unemployment (Burger, 1995).
f course, main role have other factors too, such as how long lasting unemployment is or if it
is repeated. The self-esteem of someone is affected and this makes it difficult for most people to find a
job. Low confidence does not allow him to make great effort to find work. Those who remain
unemployed for a long time, not because of their ability to work, but in their ability to search for it.
Those who have the responsibility to re-integrate the unemployed into new jobs, must help the
unemployed to acquire the lost self-esteem again. The feeling of inferiority and degradation
experienced by the unemployed, does not disappear to just find a new job (Winegar, 1990).
Self-esteem is helped by a group of people. The level of self-esteem is linked to the acceptance
of others. People with low self-esteem prefer to participate in groups. The way it is possible to cope
with a possible failure effectively (Shrauger & Lund, 1975). The prevailing social situation can and
should be changed through the action to be taken by the next generation (Goehlich, 2003).
August Comte argues that the most important effects of human society is the formative
influence of each generation to the next. An important role has the distinction of social interactions or
combinations that exist in all societies and special cultural and educational transfers vary from one
society to another by a special environment to another. (Piaget, 1981).
4. References
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Andre C., F. Lelord, P. Legeron, (1998) Le stress.
Arkin, R.M (1981) Self-presentation styles in J.T. Tedeschi, Impression management theory
and social psychological research. New York: Academic Press.
Baumgardner (1990) A.H., Self- esteem and clarity of the self-concept, Journal of Personality
and Social Psychology.
Beach. S.R.H., A. Tesser, (1990) Decision making power and marital satisfaction.
Blaine B., J. Crocker (1993) Self-esteem and self-serving biases in reaction to positive and
negative events.
Block J, R.W. Robins, (1993) A longitudinal study of consistency and change in self-esteem
from early adulthood.
Branden, N., (1994) Six Pillars of self-esteem, Bantam Books.
Brockner, J. (1983) Low self-esteem and behavioural Plasticy.
Burger J.M. (1995) Need for control and self-esteem>>, 1995.
Burke, J.P., (2002) A theory of self-esteem.
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and Social Psychology.
Cambell J.D., B. Fehr (1990) To know oneself is to like oneself, self-consept>>, Journal of
Personality and Social Psychology.
Coopersmith, S. (1967) The Antecedents of Self-esteem. San Francisco: W.H. Freeman and
Company.
Cyrulnik B, (1993) Les nourritures affectves, Paris, Odile Jacob.
Feldman, R. S., (2010) Developmental psychology- Lifelong development.Athens:
Gutenberg.
Fontana, D., (1996) Psychology for educators. Athens: Savalas.
Freud S., (1952) One narcissism.
Freud S, (2002) Qualms, symptom and anxiety. Athens: Metehmio.
Ganster , D.C. & Shaubroeck, J. (1991). Roll stress and work health: an extension of the
plasticity hypothesis of self-esteem , journal of Social Behavior and personality
Goehlich, M., (2003) Child-centered perspective and learning. Athens: Tipothito.
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Athens: Ellinika Grammata.
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job loss. Journal of vocational Behavior.
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Metalsky G. L., (1993) Depressive reactions to failure in a naturalistic setting.
Oates C., G. L, (1997) Self-esteem encchancement through fertility?.
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Sideris.
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I love her. Why do I feel like a monster?

Lesbians experience in Greek Educational System
Abstract:
Sexuality and its modes of expression determine each human beings life. A form of
sexuality is homosexuality. Controversial to male, female homosexuality - through centuries
- is covered by obscurity and silence. This happens in all areas of everyday life (work,
education, health). Working for the preparation of our postgraduate thesis, a qualitative
research has been conducted, using interviews as main means of collecting information. The
research purpose was to investigate the way lesbians live their everyday life and social
exclusion they suffer in 21st century Greece. In the paper are being presented the results of
the survey concerning the educational area. Specifically, the presentation is focusing on the
way a lesbian is experiencing her sexuality within educational area in Greece, and the
impact of these experiences in her later life.
Keywords: female homosexuality, education, lesbian, social exclusion
Zacharenia Karathanasi1
1. Introduction
Each human beings life is being determined by his/her sexuality and modes of expression.
Homosexuality nowadays is another form of sexual identity and has been legitimized as
1
Zacharenia Karathanasi, Kindergarten Teacher in Preschool Special Education / Msc in Gender Studies
(Rhodes Aegean University), Douka 8-10 / Chalkida Evia Greece. Email: [email protected]
such. Contextually, the word homosexuality leads most peoples mind to male
homosexuality. The different sexuality of homosexual women is covered by obscurity and
silence. This happens in all areas of everyday life (work, education, health). Working for the
preparation of our postgraduate thesis, a qualitative research has been conducted, using
interviews as main means of collecting information.
The research purpose was to investigate the way lesbians live their everyday life and
social exclusion they suffer in 21st century Greece. The survey took place in Athens and
Thessaloniki, during May and June 2011. The sample involved 11 women with same-sex
sexual orientation, aged 26-53 years old, residents of Athens and Thessaloniki. Here are
being presented the results of the survey concerning the educational area. Specifically, the
presentation is focusing on the way a lesbian is experiencing her sexuality within
educational area in Greece, and the impact of these experiences in her later life. The whole
thesis has been published as a book chapter in Modern Sexualities in Contemporary Greece
and Cyprus Eds., C Phellas, M. Kapsou & E Epaminondas, Publishers: Colourful Planet,
Greece (in Greek language).
2. Homosexuality: a universal history

Many people believe that word homosexuality refers only to gay men and sex.
Normally, homosexuality is in a close relation with sex, but not exclusively with it. And of
course we cant disregard lesbians. Each of us has the right to love, to be sexually attracted,
regardless to which of two sexes he/she prefers. When talking about love, we are not
referring only to sex and passion, but tenderness, companionship and affection as well. In
fact, there is definitely no difference between heterosexuality and homosexuality in this
point (Giannelos, 2004).
Homosexuality is as old as human existence. First records were made through
written sources, according to overall record of cultures, in texts and through artistic
expression in the form of artistic illustration (Aldrich, 2010).
3. Lesbian History
"Between the time of Sappho and the birth of Natalie Clifford Barney (between ca 613 bc
and 1876 ad) lies a 'lesbian silence' of twenty-four centuries" (Bertha Harris in Our Right to
Love, 1978) (http://www.sapphogr.net/istoria /lesbian.html, 2010).
Its remarkably little that history recalls for women in general when going back in
time. It is even more so for the ones who dared resist the musts of their era and publicly
declare their love for other women. The result of this invisibility and absence of
references-or existence of so few-on the subject of female homosexuality (lesbianism) is the
inability to identify when lesbian history starts. Lesbian history is often presented as an
appendix of male homosexual history. According to Norton Rictor (2003) Such a matter
carries the risk of an error, due to the fact that, although both lesbians and gay men share
many social and cultural values, on the other hand their personal stories are completely
dissimilar and incompatible. The study of lesbian historiography requires the use of a
concept of sexuality much broader than the narrow meaning of genetic sexuality. In
general, the portrait of a lesbian has to do with an older woman, sly and often experienced,
who is trying to seduce younger girls. In the 1970s raises the image of the very active,
mannish lesbian with short hair. We could argue that these, occasionally disfiguring images
of a lesbian, were intended either to frighten women or to defend the traditional female role
(Giannelos, 2004).
In the newer ages, the story of love between women speaks about women who dress
manly and get married to other women, about women who create romantic relationships
with other women, about secret dating, about perverted women, about bulldaggers, about
butches and fems. What the story of lesbianism itself teaches us is that over the years
sexuality was perceived and experienced with many different ways (Rupp, 2010).
In the 1920s 1930s, according to Susan Gubar (1984), the terms lesbianism and
sapphism started to be used for different reasons, other than those for interpreting the
expression of female homosexual desire. They were mainly identified with most women's
desire to create exclusively female communities within which they could feel completely
free to express themselves (Kantsa, 2010).
4. Homophobia Lesbophobia: the fear of the different

Homophobia is the fear, disgust or discrimination against homosexuality and/or against
homosexuals (Coming Out, 2012). The term comes from the Greek words omos-like and
phobia. Similarly, lesbophobia is the intense negativity against lesbians (contempt,
hostility, discrimination, prejudice). Lesbians state that they are facing double
discrimination: from the one side as a result of the classical homophobia and from the other
side discrimination caused by sexism (Ilga, 1990).
The term first appeared in 1969 in American clinical psychologists George
Weinbergs, book Society and the Healthy Homosexual. Homophobia may include hatred,
hostility or disapproval of gay people and generally homosexual behavior. Often it
manifests itself in a dangerous manner, such as through verbal violence and attacks,
beatings and even murders (homophobic crimes). For individuals who act in such ways we
use the definition homophobic. The term homophobia includes general negative attitudes
toward homosexuals (http://el.wikipedia.org/wiki/% CE% 9F% CE% BC% CE% BF%
CF% 86% CE% BF% CE% B2% CE% AF% CE% B1, 2010).
A similar interpretation on the issue of homophobia is given by Badinter (1994),
who considers that homophobia actually comes from hidden homosexual desires. Many
men feel terrible agony facing an effeminate man, mainly because through this image they
vividly see their own female characteristics, such as sensitivity and passivity, which are
considered to be a sign of weakness. For these people homophobia is interpreted as a
psychological defense mechanism, a strategy to avoid recognizing a part of you that is not
accepted. But there is also the opposite side, the one of women who do not fear their
femininity, so they do not face the issue of homosexuality in the same way. Homophobia is
generally associated with other phobias and especially with the one of gender equality. In
many patriarchal societies masculinity is equated to heterosexuality (Badinter, 1994).
Surveys have shown that homophobia can be a result of feelings of social insecurity
or a result of an attempt of ones own sexual orientation self-assertion. Mostly, however, the
negative attitude to homosexuality is caused by centuries old history were it is seen as a sin,
a crime or disease. The oldest and strongest basis for the rejection of homosexuality is
religion, at least in countries dominated by the Judeo-Christian tradition (Hekma, 2010).
According to Badinter (1994) conservative religious ideology is the one that requires strict
predefined male or female activities and thus identities. Important factors that exacerbate
homophobia are also low educational levels and social status, lack of contact with
homosexuals and lack of education.
According to Herek (2000a) hostility toward gays and lesbians began to be
investigated by psychologists after the emergence of gay movement in the 1970s. There is
evidence that over the years, society becomes more receptive to the issue of homosexuality
in general. For example, in the USA, most officials talk about their same-sex sexual
orientation more openly (Atkinson, 2003). Research findings show that while the American
people become increasingly supportive regarding the fundamental human rights of the gay
community, personal perceptions on the issue of homosexuality reveal a personal
discomfort with homosexuality (Herek, 2000b).
The term Lesbophobia (or Lesbiphobia) includes various forms of negativity
against lesbians as individuals, as a couple or as a social group. Based on the categories of
sex, gender identity and sexual orientation this negativism includes, not only from the
attitude but also from the emotions ranging from contempt to the hostility, prejudice and
discrimination.
As such, lesbophobia is a form of sexism against women and has similar
manifestations to those of homophobia. Cynthia Petersen, Professor of Law at the
University of Ottawa, has defined lesbophobia as also including the fear that women have
of loving other women, as well as the fear that men (including gay men) have of women not
loving them.
5. Homophobia/Lesbophobia in Education
Speaking of homosexuality and lesbianism in educational area, we could focus on the
following 3 points: (a) bullying and harassment suffered by girls, boys and teachers with
same-sex orientation, (b) the impact of these behavioral patterns and (c) the lack of issues
about sexuality in the educational curricula.
European Union has noted that there are significant elements of discrimination
regarding sexual orientation in schools, more important being the homophobic bullying.
Studies and surveys of National Equality Bodies and LGBT (Lesbian, Gay,
Bisexual, Trans) NGOs (Non-Governmental Organizations) concerning homophobia and
discrimination in education provide data for most of the European countries. These figures
show that the manifestations of homophobia are a major problem in this area in almost all
European countries.
A study conducted by the Equality Authority of Ireland shows that many LGBT
people perceive their homosexuality before the age of fifteen, which automatically means
that they are going through puberty and school life having knowledge of their sexual
identity and staying potentially vulnerable (The Equality Authority, "Implementing Equality
for Lesbians, Gays and Bisexuals", 2002).
Moreover, according to a study by ILGA (International Lesbian, Gay, Bisexual,
Trans and Intersex Association) Europe, adolescence is a period in life for every human
being, critical for socialization, when girls learn to be girls and boys learn to be boys. In
both female and male adolescents with different sexual orientation, limits regarding
gender expression and behavior are set by their peers, teachers, friends and family members
(Takcs, 2006).
A research carried out in 2006 by ILGA Europe in 37 European countries, which
included the responses given by 754 LGBT students, indicates that 61% of the people
interviewed claim that they have had negative experiences during their school life, because
of their sexual orientation or the identity of their gender, whereas 53% say that they have
been bullied (Takcs, 2006).
A research of 2006 carried out including 1.100 LGBT people living in the UK,
regarding their experiences in the field of education, has suggested that 65% of the
teenagers interviewed have experienced bullying inside British schools, due to their sexual
orientation. The various forms of harassment include verbal abuse (92%), physical abuse
(41%), harassment through the Internet (41%), life threatening (17%) and sexual abuse
(12%) (Hunt & Jensen, 2007).
In Sweden, the research states that teachers do not have the proper training to deal
with matters relating to LGBT people within the educational system and only a percentage
of 8% say that they have had proper training to deal with something like that.
Studies in the UK show that the bullying LGBT students face leads to social
exclusion and psychological stress, especially in people who discover their sexual
specificity while studying at the lowest levels of education (Atkinson, 2003).
A research carried out in Greece, by Deligianni-Kouimtzi and Rentzi (1997-1998),
including students of Greek High schools, states that the school environment is a place for
homophobic behavior. According to the researchers, when a teenager is recognized to be an
LGBT person, within the school environment, is automatically isolated by his/her peers and
is treated with hostility (expression of uneasiness, use of offensive/abusive words, isolation,
social distancing, ironic comments, physical and verbal abuse and, quite often, labeling)
(Deligianni-Kouimtzi &Rentzi, 2004).
An electronic survey conducted by LGBT NGOs in all countries-members of
European Union shows that 65% of respondents believe that school curricula do not take
into account or are minimally involved with LGBT issues (non-traditional family forms,
relationships, gender roles, sexual orientation). Studies in Belgium also show that there is
inadequate information and training related to LGBT issues in both teachers and students
(Pelleriaux & Van Ouytsel, 2003).
Regarding the position of lesbian teachers, Yvon Appleby in her article states that
the experiences of lesbian teachers are usually referred within a contradictory public
relation: the identity as 'women' has now become visible, while their identity as lesbian
continues to remain invisible within the educational environment (Appleby, 1996).
Bullying behaviors and harassments, with regards to sexual identity are also the finding of a
survey conducted in 2002 by Irwin to 900 people with same-sex sexual orientation working
as teachers or academics (Irwin, 2002).
6. Education versus Homophobia/Lesbophobia

Children tend to perceive their surrounding area as consisting more with people they are
different with and less with people who look like them. This trend is almost absolute in
children up to 6 years (when they enter school) and less rigid in children aged 10-14 years
old. This is a logical consequence to the cognitive development of children. Children
initially learn to see the differences and later discover and understand the similarities.
The same thing happens to adults: all people we perceive differences much more
easily and we discover the similarities with more difficulty, as our senses capture the
contrasting traits better than they do with similar ones. At this point it should be highlighted
that adults (parents and teachers) also tend to stress the differences to the children much
more than they stress any similarities.
We know that young children lack the concept of stability of some traits and this
also refers to physical objects for which they dont have the capacity to realise that they
remain unaffected. The knowledge of this is important for understanding how children
perceive social categories and the inclusion of people into them. For this reason, the
categorisation of a person by children is not stable.
Moreover attitudes towards certain categories of people are not stabilized before the
perception of this category is stable. This is especially true across ethnic, religious, racial or
other groups of people. Children do not have fixed positions, either positive or negative,
before they develop the belief that national, religious, racial identity is a constant feature of
human being.
From all of the above we can conclude that the perceptions of children about
ethnicities, religions, tribes etc. are not the result of their personal experience, but a
ready categorization, an encyclopaedic knowledge derived from their environment. We
therefore understand that learning the appropriate attitudes and behaviour towards certain
categories of people is not the result of childrens own related experiences, but is something
that exists even before any meeting with people of a particular category or even before the
children have the capacity of identifying specific individuals. Its because of the behaviour
of adults that the first negative connotation of the differences is registered in a childs mind
(Tsiakalos, 2000).
Many people fear that creating an acceptable environment for gay people in schools,
encourages homosexuality. This of course is not supported by relevant research. Information
does not cause or encourage homosexual behaviour (Stogiannidou, 2004).
As Papazisi (2004) says A train needs rails to move, without them it will not move.
But even if rails exist, it doesnt necessarily mean that the train will pass, or that we have a
good transportation network. In order for what we call equality to work, we have to
change social perceptions. The legal framework, the rails in this instance, is not enough. The
legal framework elsewhere it exists, elsewhere it doesnt. What we need is for the train, our
personal beliefs, to be moving, changing first and foremost through education, that will
remove all our prejudices (as it happened in other areas e.g. area of freedom). If we do not
start from education we will never reach real equality, which is a social concept, not legal
(Papazisi, 2004). Tolerance on homosexuality and the fight against homophobia can be
combated only through education on sexual diversity.
Regarding the perception of educators on the subject of homosexuality, there is
qualitative research data in primary schools, indicating that teachers generally consider the
issue of homosexuality as abnormal, a disorder, disturbance and illness, a violation
of heterosexual normality and believe that homosexuals need to be treated from their
fellow human beings with compassion.
Having taken into consideration that educational institutions are important cultural
spaces, within which meanings and practices related to sexuality and gender are
manufactured and reproduced, through curricula, school textbooks and hidden curricula,
knowledge, but much more so attitudes, of the educators on the issue of homosexuals
appears to be crucial, as it is expected to affect the occupation and the way of approaching
these issues (Politis, 2006).
A research of the National Longitudinal Study of Adolescent Health (Himmelstein &
Brckner, 2011), between the years 1994-1995 and 2001-2002, entitled Criminal justice
and school sanctions against homosexual youth, demonstrates that homosexual youth faces
punishment in both the educational and the social environment (expulsion from school,
criminal prosecution, arrest), due to delinquent behaviour, situations that could be avoided if
the school tried to reduce these forms of social inequality.
7. Research
7.1 Our research
Human rights are nowadays main part of the agenda in many discussions. We are convinced
that everyone should feel freedom in the expression of sexuality. During our effort to find
relevant literature on the topic (in Greek and international bibliography) we realized that
there are not enough research studies and articles on the subject of homosexuality, and
almost nothing exclusively on female homosexuality (lesbianism). This research is an
attempt to give voice and visibility to women that are considered threat because of their
different sexuality.
The purpose of our research was to investigate the matter both in an individual level
(how do lesbians experience their daily life) and in a society level (what do lesbians think
about societys readiness to accept lesbianism).
Our main research question was In Greece of 21st century is there social exclusion
in lesbians everyday life? How do they experience it?
We were interested in the way that lesbians experience problems arising from their
stigmatized sexuality.
7.2 Research Methodology

We decided to use Qualitative Method in our research for the following reasons:
Our main purpose was the interpretation of lesbians everyday life. The qualitative
approach to their narratives helped us to emerge specific issues that lesbians are facing,
related to their sexuality.
Our research was intending to produce a comprehensive understanding for the issue of
lesbianism, based on reach and detailed data, gathered from the participants. Thats why we
decided to use a flexible and open in the course of analysis of these data. As Mason states
(2003) Qualitative Method is based on methods of analysis and explanatory construction.
Methods that require the understanding of complexity and detail.
As the main means of information gathering we used the interview and specifically
the semi-structured one because in this way, subject is given initiative, regarding the
answers he/she will give and researcher is given the possibility to direct the subject to talk
about issues needed to be covered (Vamvoukas, 2002). Additionally, researcher can change-
if needed-the order of the questions, always with a view to the in-depth exploration of the
subject (Vryonides, 2010a).
Before conducting the interviews we planned an interview bulletin with open-

ended categorized questions. The choice of questions was based on the existing literature
and included:
Knowledge or information about the issue of homosexuality and lesbianism (sexual
identity, definition of terms, self-determination, coming out)
Values and preferences (lesbian daily routine, homophobia-lesbophobia, discrimination,
violence, social exclusion)
Attitudes, opinions and beliefs (marriage-cohabitation, education area, thoughts about
the future)
Place of Venue: Athens and Thessaloniki
Time of Venue: May and June 2011
Sample involved 11 women with same-sex sexual orientation. 9 of them gave the term
lesbian when were asked to determine their sexuality, 1 bisexual and 1 queer.
Their age was between 26-53 years. 8 of them were residents of Athens and 3 of
Thessaloniki.
Regarding professional background, 8 of the participants were working in the
educational area (teachers, preschool teachers, psychologists, professors), 1 told us that she
is a student, 1 unemployed and 1 farmer. 9 from the 11 participants are activists.
7.3 Sampling
For our samples selection we used Snowball Technique, as the most appropriate
approach for vulnerable or marginalized groups (Vamvoukas, 2002).
Prior to the interviews we made a research to lesbian websites and lesbian groups,
in order to find our contact persons. Our first contact person, for the sample of Athens,
was representative of NGO Lesb.Equal-Lesbians for the Equality. Similarly, for the
sample of Thessaloniki, our conduct person was a member of LOTH (Lesbian Group of
Thessaloniki).
The response to our call was immediate and positive from all participants.
From the very beginning and in the process of our survey we faced a lot of
restrictions. First of all we faced lack of printed and digital, relevant to the topic, material.
Then we felt surprise from the attitude that some individuals faced us (bookstores, school
and public libraries). We must say that, at least initially, we were discouraged from strange
looks and comments like Why do you deal with a topic like this? You look like a normal
pretty woman.
We observed similar comments and reactions into our job area, coming from our
colleagues (especially men). When they heard the topic we were working on, they make the
question How did you decide to work on a topic like this? These topics are good only for
movies with sexual content.
7.4 Presentation Result Analysis

Here are presented results concerning the third category of our open-ended questions:
Attitudes, opinions and beliefs (marriage-cohabitation, education area, thoughts about the
future).
The majority of participants in our survey presented themselves as victims and school
community as aggressor during their school life. They repeatedly stated that they were
victims of homophobic bullying, because of their sexual orientation.
Greek educational system was characterized as inadequate in addressing homophobic
incidents and Greek teachers were characterized untrained and uninformed on LGBT issues
(Greek teacher is the Greek man, coming from Greek society).
The majority from our participants emphasized the necessity for greek students to be
tough lessons related to sex education, the necessity for greek teachers to be trained in
LGBT issues through seminars and finally the necessity for Greek educational system to
change general policy as far as homosexuality is concerned. One of our participants said:
Much work is needed to be done, but I still believe that one swallow can bring spring. If
these teachers who are able and willing to do so, start slowly working on the matter into
their classrooms, with small corrections for the begging, something can be done. Maybe
these children become teachers themselves later and carry the burden of change. Only
under this condition Greek school can become a place that disparities to sexual orientation
will be reduced.
8. Conclusions
Emphasis was given from ALL our participants to the importance of education and its role
in shaping a better future for all people. Nowadays, bullying due to sexual orientation is a
common secret into the Greek schools. There is a lot of verbal and / or physical violence,
marginalization and labeling among gay and lesbian students.
Greek teachers have difficulties in addressing LGBT issues into the schools.
The invisibility of LGBT issues in school curricula, in all levels of the Greek
educational system, is the major reason that leads this portion of the student population to
negative self-esteem consequences, to isolation and marginalization. The feeling of

loneliness in gay and lesbian students is enhanced further from the lack of image and text
related to themselves. They cant find themselves anywhere in the Greek schoolbook. They
are invisible, they dont exist. A girl or a boy with same-sex orientation, having realized
his/her different sexuality during school life needs to fight for acceptance from the others
(teachers, classmates, community). But Greek educational system, with its attitude, creates
an institutional homophobia. So, this child has to conceal its sexual identity. This
concealment may lead LGBT pupils to difficulties concerning their mental balance, sense of
social oppression, weakening of self-esteem, use of alcohol and substances.
Homophobic and lesbophobic attitude can appear among LGBT pupils (internal
homophobia-lesbophobia).
Greek educational system needs to be adjusted completely. All minorities must be
included to our school curricula (not only Roma, immigrants and repatriates). Standards
concerning gender roles and family functioning are difficult for LGBT students to eliminate
and build even more stairs to the oppression.
Closing, we would like to mention that different students are children like all the
rest and we have to behave them equally.
The sooner we their teachers understand it, the fewer children will be victimized
into our schools.
The Universal Declaration of Human Rights adopted by the General Assembly of
the United Nations (1948) and is a description of basic human rights. The Preamble of the
Declaration states that the recognition of dignity and equal riFghts is the foundation of
freedom, justice and peace in the world and in the first article we read that All human
beings are born free and equal in dignity and rights. Similarly, in the twelfth article we can
read that No one shall be subjected to arbitrary interferences in his private life ... nor
subjected to insults upon his honor and reputation. Everyone has the right to be protected by
law against such interferences or insults".
Only when we follow this, we will be able to talk about defending human rights in a
truly democratic school environment.
The time for barriers and prejudices to be broken has come. The Colorful World of
homosexual men and women can provide color to black and white (or at the best edition
grey) world of heterosexual! (Karathanasi, 2014).
9. References
Aldrich, Robert (2010) Homosexuality: a universal history, (in Greek), Papiros publishers,
Athens, Greece.
Appleby, Yvon (1996) Decidedly Different: lesbian women and education. International
Studies in Sociology of Education 6, 1, pp. 67 86, retrieved from
http://www.tandfonline.com/doi/abs/10.1080/0962021960060104 Published online: 09
July 2006
Atkinson, Claire (2003) Marketers warm up to gay audience. Advertising Age, 74, 31,
August, pp. 4-26
Badinter, Elizabeth (1994) : Male identity (in Greek), Katoptro publishers, Athens, Greece.
Deligianni-Kouimtzi, Vasiliki & Rentzi, Sofia (2004) God created man and woman... Teens
views and attitudes about homosexuality and homophobia in Papazisi- Chatzitrifon-
Ktenidis eds, Homosexuality and Homophobia. Sex and its behavior, (in Greek),
Epikentro publishers, Athens, Greece.
Giannelos, Evaggelos (2004) A Report from Greek Homosexual Community in Papazisi-
Chatzitrifon- Ktenidis eds, Homosexuality and Homophobia. Sex and its behavior, (in
Greek), Epikentro publishers, Athens, Greece.
Hekma, Gert (2010) The world of homosexuals from 1980 until today in Robert Aldrich
eds, in Homosexuality: a universal history, (in Greek), Papiros publishers, Athens,
Greece.
Herek, M. Grecory (2000a) Sexual prejudice and gender: Do heterosexuals attitudes toward
lesbians and gay men differ?, Journal of Social Issues, 56, 2, Summer 2000, pp. 251-
266.
Herek, G.M. (2000b) Sexual prejudice and gender: Do heterosexuals attitudes toward
lesbians and gay men differ? Journal of Social Issues, 56, 251-266.
Himmelstein, Kathryn & Brckner, Hannah (2011) Criminal-Justice and School Sanctions
Against Nonheterosexual Youth: A National Longitudinal Study., American
Academy of Pediatrics, 127, 1, January 2011 pp. 49-57
http://el.wikipedia.org/wiki/%CE%9F%CE%BC%CE%BF%CF%86%CE%BF%CE%
B2CE%AF%CE%B1
http://en.wikipedia.org/wiki/Coming_out
http://www.sapphogr.net/istoria/lesbian.html
Hunt, Ruth & Jensen, Johan (2007) The Experiences of Young Gay People in Britains
Schools: The School Report, United Kingdom, Stonewall, 2007 Retrieved from http://
www.crin.org/docs/school_report.pdf
ILGAS Lesbian Bulletin. Lesbian Movement in Greece. Retrieved from
http://www.qrd.org/qrd/www/world/europe/greece/roz_mov/lmgr.html
Irwin, Jude (2002) Discrimination against Gay Men, Lesbians, and Transgender People
Working in Education, Journal of Gay & Lesbian Social Services, 1540-4056, 14 (2),
October 2002, pp. 65-77
Kantza, Venetia (2010) Potentially friends, potentially lovers, Colourful Planet publishers,
Athens, Greece.
Karathanasi, Zacharenia (2014) Lesbianism and Social Exclusion: The Greek reality today
in Phellas-Kapsou-Epaminondas eds, Modern Sexualities in Contemporary Greece
and Cyprus, (in Greek), Colourful Planet publishers, Athens, Greece.
Mason, Jennifer (2003) Qualitative Research, (in Greek), Greek Letters publishers, Athens,
Greece.
Norton, Ricton (2003) The Nature of Lesbian History, 2003 Retrieved from
http://rictornorton.co.uk/lesbians.htm
Papazisi, Theofano (2004) Discussion in Papazisi- Chatzitrifon- Ktenidis eds,
Homosexuality nd Homophobia. Sex and its behavior, (in Greek), Epikentro
publishers, Athens, Greece.

Pelleriaux, Koen & Van Ouytsel, Joris (2003) De houding van Vlaamse scholieren tegenover
holebiseksualiteit, Antwerpen, Universiteit Antwerpen. Retrieved from
http://www.fra.europa.eu/frawebsite/attachments/FRA_hdgso_report-part2_en.pdf
Politis, Fotis (2006) Male identities in school: heterosexuality, homophobia and misogyny, (in
Greek), Epikentro publishers, Athens, Greece, 2006
Rupp, Jessica (2010) Lesbian love in new age in Robert Aldrich eds, in Homosexuality: a
universal history, (in Greek), Papiros publishers, Athens, Greece.
Stogiannidou, Ariadni (2004) Providing psychological services to homosexuals in Papazisi-
Chatzitrifon- Ktenidis eds, Homosexuality and Homophobia. Sex and its behavior, (in
Greek), Epikentro publishers, Athens, Greece, 2004.
Takcs, Judit (2006) Social Exclusion of young lesbian, gay, bisexual and transgender
(LGBT) people in Europe. 2006. Brussels: ILGA-Europe and IGLYO. Retrieved from
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The Equality Authority. Implementing Equality for Lesbians, Gays and Bisexuals. Dublin,
Ireland 2002 Retrieved from http://www.glen.ie/attachments/ac22131b-4bba-4842-
91b9-8d1b71e7f672.PDF
Tsiakalos, George. Antiracist Education Guide, (in Greek), Greek Letters publishers, Athens,
Greece, 2000.
Vamvoukas, Michael. Introduction to educational psychology and research methodology,
(in Greek), 1st edition, Gregory publishers, Athens, Greece, 2002
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1 Journal of Regional Socio-Economic Issues, Vol.

6, Special Issue 2, September 2016

JOURNAL OF REGIONAL SOCIO-

Journal of Regional & Socio-Economic Issues (Online) ISSN 2049-1409

Prof. Dr. Christos Kitsos, Technological Institute of Athens, [email protected]

Panagiotou Marilena and Kougioumtzis Georgios)

Furthermore, I would like to express my deep thanks to the advisory committee,

Assistant Professor Dr. Efstratios Papanis

Emotional Intelligence, Consulting & Education

Keywords: Emotional intelligence, multiple intelligence, school environment, social

Barouma Christina1 and Kougioumtzis Georgios2

2.2. The theory of multiple intelligences of Gardner

In addition, emotional intelligence involves intuition, creativity, adaptability, emotional

3. Application of the theory of multiple intelligences in the classroom

3.2 Towards a more authentic assessment

4. Emotional intelligence at school

4.2 Social and emotional development programs

4.2.1 Well Being program

4.2.2 Program Social and emotional education in School

4.2.3 Program Daphne - Conflict management through Art

5. Emotional intelligence and conflicts at school

Intercultural Counseling in Theory and in Practice

Keywords: intercultural counseling, intercultural theory, intercultural counselor, culture,

2. Basic Concepts of Intercultural Theory

2.2. Basic principles and guidelines of Intercultural Education

2.3. Acculturation and psychological adjustment of immigrants in a host country

3. Intercultural Counseling: conceptual approach

Intercultural Counseling refers to the kind of counseling relationship in which the

4. Profile of an Intercultural Counselor (skills - abilities - intercultural communication)

knowledge of social services for immigrants, 9) knowledge of other cultures and

4.3 Difficulties in intercultural counseling process

5. Counselors Cultural Empathy Counselors Cultural Identity

5.2 Developmental model of a counselors cultural identity model by Sabnani,

5.3 A counselors cultural empathy

Differentiated Teaching / Instruction & Counseling

Keywords: Differentiated teaching/instruction, cooperative method, multiple intelligence,

Kambitis Ioannis1, Halioulia Eleni2 and Kougioumtzis Georgios3

1.1. Theoretical background

1.1.1 Differentiated teaching and neuroscience

1.1.2 Gardners theory of multiple intelligences

1.1.2.2 Requirements for successful differentiation by teachers-counselors

2. Research - Teaching Intervention - Programs on the implementation of differentiated

2.1 Related research

2.2.2 Techniques for students involvement in the educational process

2.2.3 Differentiated teaching for the management of linguistic diversity

2.3 Programs - Educational Interventions

2.3.2 Differentiated teaching scenarios by applying LAMS

2.3.3 Differentiated teaching to develop social skills

2.3.4 Differentiated instruction to support students with mental retardation

2.3.5 Differentiated instruction to support student with Asperger syndrome

Knowledge on teaching methodology, which include planning, conduct and assessment.

In conclusion, we could say that the interdependent knowledge associated with

Mentoring and coaching: Selective affinity of concepts and educational

Keywords: Educational and teaching guidance of teachers, mentoring, coaching

2. The concept of mentoring

3. Distinction between the concepts of mentoring and coaching

4. Stages of professional development of a teacher

Program of New Teachers of Secondary Education - Mentor Training Program. Nicosia:

Person-centered Counselor Training: Experiential activities as a means of