Online Telephone Management System Abstract
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Telika RamuOnline Telephone Management System Abstract
Uploaded by
Telika RamuONLINE TELEPHONE MANAGEMENT SYSTEM
Abstract
The purpose of ONLINE TELEPHONE MANAGEMENT SYSTEM is to offer a user-
friendly solution to Tele service providers and their subscribers who want to take up a new land
line connection or transfer the existing connection. By using this project we can easily fulfill our
requirements instead of contacting the telephone exchange every time.
It has the most key features like: Providing online applications for new subscribers to
take a connection and for old subscribers to transfer their connection etc. The system also
maintains subscribers details such as subscriber id, subscriber name, contact details of
subscribers and also the various services offered to subscriber. These details can be viewed and
modified by only an authorized person who will be given valid user id and password. After
providing the valid login details the authorized person can add, delete and update the
subscribers details. However all the users can access to the applications provided by the system.
This project has mainly two modules, user module and admin module. In user module,
the subscribers can log on to the system and avail all the services such as request for address
change, phone number change and submitting complaints. In admin module, only the authorized
person can enter to the system with valid login details. Then the administrator services all the
requests put by the subscribers and listen to the complaints.
The Theoretical background of the ONLINE TELEOPHONE MANAGMENTSYSTEM
mainly used to know how to get interacted with the USER and to know the updates and to obtain
the solutions to our problems.
This ONLINE TELEOPHONE MANAGMENTSYSTEM consists of two modules.
1. USER module
CreativeSoft (Corporate Office)
# 412, Annpurna Block,Aditya Enclave,Ameerpet,Hyderabad
500016 Tel : +91-40-40159158Mobile : 91-9247249455
2. ADMIN module
In user module, the subscribers can log on to the system and avail all the services such as
request for address change, phone number change and submitting complaints.
In admin module, only the authorized person can enter to the system with valid login details.
Then the administrator services all the requests put by the subscribers and listen to the
complaints.
Problem definition:
This project aims at defining the overall software requirements for efficient management
of Online Telephone Management system. In real time, the subscribers of telephone need to go
physically to the office for the new connections and all changes in their details. Also the
administrator needs to check every application manually.
Proposed solution
In order to decrease the manual work, we propose this project which makes all the above
stated works easier and user friendly. In this project the users upon log into the system, can apply
for a new connection, change of address, change of phone number. And also users can submit
their complaints too. The administrator enters the system with the valid login details. After
login, administrator can listen to the applications and respond to them by changing the phone
numbers, addresses and accepting complaints.
Software Requirement Specification
Platform specification
Operating system: Any Operating System after WINDOWS2000
Minimal hardware requirements
Pentium IV Processor with 2.2 GHZ
64 MB RAM
CreativeSoft (Corporate Office)
# 412, Annpurna Block,Aditya Enclave,Ameerpet,Hyderabad
500016 Tel : +91-40-40159158Mobile : 91-9247249455
Software Requirements
FRONTEND: HTML
WEB TECHNOLOGIES: HTML and Java scripts
WEBSERVER: Tomcat 6
DATABASE: ORACLE 10g
CreativeSoft (Corporate Office)
# 412, Annpurna Block,Aditya Enclave,Ameerpet,Hyderabad
500016 Tel : +91-40-40159158Mobile : 91-9247249455
