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This chapter describes the package contents and overviews some of the
features and capabilities of the NVR system.
This chapter covers the initial setup procedures of the NVR. This includes
hardware setup procedures such as NVR wiring, HDD installation, alarm
installation and camera installation. It also covers basic setup procedures
to configure your NVR when setting it up for the first time.
The NVR's full features can be utilized through the new and revolutionary
user-friendly menu system. This chapter covers detailed instruction on
the functions and navigation of each menu element, use of the camera
control interface, live remote-viewing setup, and firmware update
procedures for the NVR and IP cameras. Refer to this chapter for specific
instructions for advanced functions of the NVR.
Chapter 5 Support
Manual Conventions
This manual uses several symbols, typographies and abbreviations that carry
specific definitions. In order to properly follow instructions, please familiarize
yourself with the following conventions.
NVR (ZP-NE14-S)
Camera
Image Sensor " color CMOS sensor
Minimum Illumination 0.1 Lux (IR LED On) / F 1.2
Shutter Speed Auto
Lens 2.8mm
Viewing Angle 90
Night-Vision Electronic (IR-CUT with auto switch)
Compression Standard
Video Compression H.264
Bit Rate 16Kbps~2Mbps
Dual Stream Yes
Image
Image Resolution 720P (1280x720), VGA (640x480), QVGA (320x240)
Frame Rate 25fps real-time
White Balance Auto
Backlight Balance Auto
Image Setting Options Brightness, contrast, saturation
Network
Alarm Trigger Intelligent motion detection
Alarm Response Email notification, video recording, snapshot, buzzer
Network Protocols TCP/IP, UDP, DNS/DDNS, SMPT, UPNP, DHCP, HTTP, etc.
ONVIF ONVIF Ver. 2.0
Wireless No
Security User authentication, software encryption
Interface
Communication
RJ45 10 / 100M self-adaptive
Interface
General
User Management Multi-level user management, support up to 16 users
Weather proof IP65
WDR No
Operating Temperature -10 C to 50 C
Color / Material White / Aluminum
Power Supply Simplified Power over Ethernet (sPoE)
Power Consumption 2W~4W
IR Distance Night visibility up to 20m (60ft)
Dimensions 52 x 52 x 72mm (2.1" x 2.1" x 2.8")
Weight 0.44lb
Multitasking
Rear Panel
HDD Installation
IMPORTANT: Your system will not be preinstalled with a hard disk drive (HDD)
unless the system was specifically purchased with an included HDD. You may
install a SATA HDD between 250GB and 2TB of storage after receiving your
system. We recommend Western Digital Caviar Green AV-GP hard drives or
Seagate Pipeline hard drives that are specifically engineered for use in security
camera environments. We also suggest that you make your purchase from an
official reseller (such as Newegg.com, Tiger-Direct, and Best Buy) to ensure the
quality of the HDD.
2. Connect the SATA power and data cables from the NVR to the corresponding
ports on your HDD (as shown):
4. Holding the hard drive and the NVR, gently turn it over and line up the holes
on the hard drive with the holes on the NVR. Using a Phillips screwdriver, screw
the provided screws into the holes.
6. When you power on your system, you will see a popup asking you to format
your HDD. Press [OK] and wait 5-10 minutes. NOTE: If you do not see this
popup, please manually format your HDD by going to the Disk Drive Info page
(for more instructions, please refer to 4.1 Main Menu Detailed).
1. Connect your IP cameras directly to the system with the provided PoE cables as
shown. Please refer to 3.2 Camera Installation for specific instructions.
2. Connect your display to the VGA input on the system as shown.
3. Connect your system to a nearby power outlet with the provided power
adapter as shown.
4. Connect your USB mouse to the corresponding input as shown.
5. Connect your NVR system to your wireless router with the provided Ethernet
cable as shown.
NOTE: A large portion of the installation of an alarm will vary based on the type
of alarm. Because of this, the following instructions are not comprehensive, and
will have to be supplemented by specific instructions for your desired external
alarms/systems. Please refer to our knowledge base (http://kb.zmodo.com/) for
more information.
Prior to installation, please locate the alarm input and output ports on the back
panel of your NVR. The following instructions will show you how to plug in the
wires from the external system to the NVR.
1. Push the orange tab on the alarm port (with your finger nail or pen) in order to
open the spring-loaded connection.
2. With the orange tab pushed in, insert the bare wire from your alarm about 1/8-
1/4 inches into the port.
3. Let go of the orange tab and the port should clamp onto the cable. Give the
wire a light tug to ensure that it is securely clamped.
1. Remove the cameras from the packaging and set it near the NVR.
2. Connect all four cameras to the NVR using the provided PoE cables by
plugging one end to the Ethernet port of the cameras and one end to the port on
the back of the NVR.
4. Access the main menu [ ] by moving your cursor to the bottom left of your
screen. When the main menu appears, select and open the [Device
Management].
6. Once you see a live video stream, your setup is complete! If you were unable to
perform any of the steps, please refer to 5.1 Troubleshooting in the user
manual.
2. Mark screw locations. Using a pencil and the holes in the mounting bracket
as a guide, mark three holes against the wall where you wish to mount the
camera.
3. Drill holes. With a drill bit slightly smaller than the green plastic anchor screw,
drill a 1" deep hole in each of the three marked locations.
4. Insert anchor screws. Place the anchor with the closed end evenly into the
hole. Gently tap the open end until the anchor is almost flush with the wall.
5. Attach the camera to the mounting bracket. Fasten your camera to the
mounting bracket using either the hole found on the top or bottom of the
camera. Rotate until the camera is securely attached to the mounting bracket.
6. Mount the camera to the wall. Align your mounting bracket with the
anchors and slowly screw the bracket onto the wall with the 3 screws provided.
7. Adjust the camera position. To adjust the camera position, loosen the nob
on the bracket by turning it counterclockwise and adjust the camera accordingly.
When the desired camera position is achieved, tighten the nob by turning it
clockwise.
Network Time Protocol: When enabled, the NVR system will automatically set
the date and time settings through the internet connection. If you do not enable
this, you will need to manually input the date and time in the corresponding
forms.
Main Menu
Use the main menu to access all of the full features of the NVR. Refer to 4.1
Main Menu Detailed for more information and specific instructions.
New Notification
When your NVR has an update or an urgent message (i.e. missing HDD, motion
detection, alarm triggering, etc.) a notification will appear in your quick-menu.
Click on the new notification icon to view more details.
Single View
This option enables you to quickly view one camera feed in full-screen. Click on
the icon to select the camera feed to view. For further live-video viewing options,
refer to 4.1 Main Menu Detailed General Settings Display Settings.
Quad View
Playback
Review and backup surveillance footage from this menu. Refer to 4.2 Camera
Controls for more details.
Logout / Shutdown
General Settings
Use the General Settings menu to manage accounts, change the date & time,
change the live-video streaming options and settings, view the system events log,
view hard disk information, view and upgrade your firmware and restore your
device to factory settings.
Account Management
This NVR supports multiple user profiles with different permissions, which allow
you to share video surveillance without worrying about unpermitted tampering
with the system settings, playback files, etc.
Administrator: Has full access to all features of the NVR and full
permission to change all settings.
Operator: Can only view the live-video stream.
Managing your user accounts by simply highlighting a user account from the
menu and selecting a function to perform.
Use this menu to change the date & time settings and the language settings of
your NVR.
NTP Enabling the Network Time Protocol (NTP) allows the system to
automatically set the date and time of your system. This requires an internet
connection.
Sync Camera Time The NVR will automatically update your camera's date and
time settings to match that of your NVR.
The NVR offers several options to best customize the content displayed on the
home-screen of your NVR.
Channel Name You may set a name to describe the camera feed on your NVR.
For example, if you have set up a camera in the front yard on channel 1, you
could name it "Front Yard".
Channel Time Select this option to display the current date and time on the
channel feed.
Enable Auto Sequence Selecting this option will activate sequential viewing. In
sequential viewing, the NVR will automatically cycle between certain channel
feeds. You may change the duration of each sequence and select which feeds to
cycle through under this menu.
The NVR will provide notifications when certain events occur. Such events could
be, but are not limited to: a missing hard drive or hard drive failure, activated
motion sensors, activated alarms, etc. Use this menu to review the system log of
all event notifications.
This menu allows you to review important HDD information, format HDD's and
change it's settings.
Hard Disk Drive Full Defines how the NVR will behave when the HDD is full.
When the HDD has reached its storage capacity, the NVR will either stop
recording or overwrite the older playback files. The overwrite feature is generally
recommended.
Total Space The total available storage space on the HDD in the NVR.
Free Space The amount of storage space left on the HDD in the NVR.
Format In order to format a drive, select it from the menu and press [Format].
The system will automatically format the HDD.
Use this menu to view and change basic settings and information of the NVR.
From this menu, you may enable the startup guide, change the display resolution,
view system information, upgrade the NVR firmware and reset the system to
factory default settings.
Startup Guide Check this box to enable the startup guide to appear (refer to 3.3
NVR First-time Startup). The startup guide will appear the next time the system
is powered on.
Please refer to the following instructions to upgrade the firmware from the
system (required: a USB drive).
Funlux offers comprehensive support for our users. This page provides links to
some of our resources that will help guide you to a maximal experience of our
products.
Use the Device Management menu to manage the IP cameras connected to the
NVR.
Add Device
Search and Add All Devices Automatically Check this box to enable the
automatic search and add functions of the NVR. If there are empty channels, the
NVR will automatically search and add nearby cameras. Please wait 3-5 minutes
for this process to be completed.
Search for Devices Select to search for devices with the same protocol. A pull
up menu will appear for you to manually select the devices to add.
Auto Add Will prompt the system to automatically search for and add devices.
Add Device Manually Allows you to add a specific device by inputting the MAC
address and port information.
Delete Device Select a channel and press [Delete Device] to remove the camera
assigned to the corresponding channel.
Adjusts the video quality, frame rate, resolution and streaming bit rate
Channel Choose the channel that you would like to change the settings for.
Local Video Stream Changes the video streaming settings for devices that are
connected to the NVR locally (devices that are connected to the same internet
connection as the NVR).
Video Mask
The NVR allows you to mask / hide certain areas of your camera feed from
recording and monitoring.
To create an area to mask you must first select the channel to edit and check
[Enable]. Select an area by clicking and dragging down and to the right with your
cursor. A gray box will appear. Remove the selected areas by right-clicking on
the box. After you are done, press [Save] and proceed to other channels or
return to the home-screen.
Basic Settings
Selecting DHCP will allow the NVR to manually configure the IP address and
network parameters.
The settings on this page enable access to the NVR over the internet. Unless you
are an advanced user, we do not recommend that you change these settings.
These definitions are not sufficient for manual networking and configuration.
Web Port This designates the port used when accessing the NVR through a web
browser.
Video Port This designates the port that the video feed is transmitted over.
Mobile Port This designates the port used when accessing the NVR through a
smart phone or mobile device.
NOTE: For advanced users only. Router port-forwarding is required. Use this
page to set up a DDNS (Dynamic DNS Server) for remote surveillance, please
refer to the knowledge base for full instructions.
UPNP
NOTE*: For advanced users only. We do not recommend that you change any
settings under this page without prior networking knowledge.
Event Management
This NVR system is specialized for 24/7 continuous recording, and will
automatically mark recordings that are triggered by "critical events" (motion
detection and alarms) in the playback menu. Use this menu to define "critical
events" and best optimize recording and storage on the system.
Record Mode
The basic recording profile will record continuously at full frames. This means
that all recorded video files will be high quality, and the HDD will be able to store
less footage at one time.
Motion Detection
This NVR supports advanced motion detection features for bolstered security.
Please follow the following instructions in order to properly configure and setup
the motion detection functions.
1. Choose a channel to edit. Select a channel under the dropdown menu next
to [Channel] and select the box next to the channel in order to turn on motion
detection.
2. Customize schedules for motion detection. The NVR allows you to set up to
4 different time periods for motion detection. To activate a time period, input
the desired values and select the box to the right of the corresponding time
period.
a. You can either manually configure a schedule for each day by selecting
the day in the [Week] dropdown menu, or you can apply the schedule to
multiple days at once by selecting [Apply to].
3. Select the motion detection area. Using the motion detection grid, define a
motion detection area by left-clicking on a square. Click-and-drag to toggle
large areas. You may adjust the sensitivity of the motion detection with the
[Sensitivity] drop-down menu.
4. Define how the system responds when motion is detected. There are four
different responses that the system can take when motion is detected. NOTE:
The system will automatically record video when motion is detected.
d. "Snapshot" The NVR will take a snapshot and send it to your mobile
device and email address (when configured).
e. "Send E-mail" The NVR will send an email notification. The NVR comes
with predefined server settings for common service providers, however
you may need to specify your own settings if your provider is not included.
Choose an email address using the specified service provider to send the
email and input the corresponding password to the existing email address.
5. Save and then select another channel to configure. If you do not save
prior to selecting another channel, all changes will be lost. You may also restore
setting defaults by pressing [Default].
The NVR supports up to four external alarm inputs and one external alarm
output. External alarm inputs may include, but are not limited to motion
detectors, trip wires, door sensors, etc. External alarm outputs may include, but
are not limited to sirens, visual alarms, silent alarms, etc.
Please follow the following instructions to properly configure the external alarm
features.
1. Choose an alarm to edit. In the dropdown menu, choose an alarm and select
[On] to enable the alarm input. Choose the type (normally open or normally
closed) that describes your specific alarm.
2. Customize the active period for your alarm. The NVR allows you to set up to
4 different time periods in which your alarm will be considered active. To activate
a time period, input the desired values and select the box to the right of the
corresponding time period.
a. You can either manually configure a schedule for each day by selecting
the day in the [Week] dropdown menu, or you can apply the schedule to
multiple days at once by choosing the [Apply to].
3. Define how the system responds when an alarm is triggered. There are
three possible responses when an alarm is triggered. Choose an option by
selecting the box next to it. NOTE: The system will automatically record video
when an alarm is triggered.
a. "Buzzer" The NVR's built-in buzzer will sound.
b. "Alarm Output" The NVR will activate any external alarms that have
been connected to the back panel (see: 3.1 NVR Installation
Connecting an External Alarm).
c. "Alarm Duration" will adjust how long both the buzzer and the alarm
output will sound after motion is detected.
d. "Send E-mail" The NVR will send an email notification. The NVR comes
with predefined server settings for common service providers, however
you may need to specify your own settings if your provider is not included.
Choose an email address using the specified service provider to send the
email and input the corresponding password to the existing email address.
Alarm Input Select the channel of the input alarm that you would like to edit.
Select "On" to enable this alarm.
Type Select the type of alarm that you are using. Please refer to your alarm's
manual if you are unsure of this.
Image Setting
This will adjust the image settings of the
camera from the NVR. NOTE: This will affect
everyone connected to the NVR.
Zoom
Selecting this will bring you into the zoom-in mode. Use the scroll wheel to
zoom in and out, and click on areas of the screen in the bottom right corner to
select viewing areas.
Video Playback
1. Select the channel of your recording on the right panel under "Channel".
When you select a channel, it will be highlighted in blue.
2. Select the month and year on the calendar in the right panel. The days that are
highlighted in blue will have recordings available. Select one of the days.
The system allows you to backup specific files from your machine onto an
external USB drive. The following instructions will show you how to find specific
files on your system to backup.
1. Select the channel of your recording on the right panel under "Channel".
When you select a channel, it will be highlighted in blue.
2. Once a channel is selected, select a month and year on the calendar. The days
that are highlighted in blue will have available recordings. Select one of the days.
3. Under "Event" choose which type of recording that you want to search for.
You can choose normal, alarm triggered or motion triggered recordings only, or
you can choose all recordings.
4. Choose the time frame that your recording will fall under. For example, if you
are looking for a video file that was recorded at 3:00 a.m. you will specify the time
frame 0:00-6:00.
5. Press [Search]. If your NVR has saved any recordings during this time frame,
they will appear in the menu.
6. Select all of the videos that you would like to back up, and press [Back up].
Wait for the progress bar to complete for each video file.
7. Repeat steps 1-7 for video files under different channels, days, events, time
frames, etc.
Remote viewing allows you to access your NVR from any location in the world for
unprecedented surveillance versatility using any Android or iOS mobile device
with our 'Zsight' application installed. With our revolutionary user-friendly setup,
we have eliminated the need for complex port-forwarding procedures and other
networking hassles. Our product servers will automatically authenticate and
configure your hardware for remote-viewing. The following instructions will
guide you through the remote-viewing setup:
Minimum Requirements:
Android or iOS mobile device with wireless/3G/4G internet connection
'Zsight' Application downloaded on your mobile device.
2. Connect your mobile device to the same local network as your NVR.
Please make sure your mobile device is connected to the internet through the
same wireless router as your NVR.
3. Open the Zsight app on your mobile device and select the [+] icon. Open
the 'Zsight' application and the device will automatically enter a 'Device List'
section. Tap the [+] on the upper right hand corner to open the 'Add Device'
menu.
5. Login with the default user 'admin' and default password '111111'. Once
you have successfully added the system, a login screen will appear. Enter the
default password '111111' or your password if you have changed it, and tap
[Submit].
7. Disconnect from your wireless network and access the NVR using 3G/4G.
Connect your mobile device to a different internet connection from your NVR
(3G/4G or any other wireless connection) and repeat step 6. Our product servers
will automatically authenticate your NVR for remote-viewing capabilities.
Please refer to the following instructions to upgrade the firmware from the
system (required: a USB drive).
4. Go to the [General Settings] menu in the Main Menu and access the [System
Settings] page.
5.1 Troubleshooting
Most problems encountered are common problems and are easily correctible.
For your convenience, please refer to the following table before calling our
Funlux Technical Support.
5.1
5.2
5.2 Warranty
Please visit http://www.zmodo.com/rma for complete information.
General Guidelines
To qualify for a Return Merchandise Authorization (RMA) for either a refund or repair of Funlux products, all
items require an RMA number prior to being returned. Products must be 100% complete, in the same
condition as when sold, and in the original packaging as provided by the manufacturer. All packing materials,
manuals, CDs, and other accessories and documentation must be included. Kits and other items assembled
after purchase must be unassembled and returned in the manufacturer's original packaging. All returns will
be inspected and products found to be non-conforming will be rejected or subject to a 15% restocking fee at
Funlux's sole discretion.
Non-qualified and non-conforming returns are not included in Funlux RMA policy and, if returned, will be
rejected or subject to a restocking fee of up to 15% at Funlux's sole discretion. If the non-qualified or non-
conforming package is rejected, the party who returned the item(s) will be billed for return shipping cost of
the item(s).
Receiving Procedure
All returned products will be thoroughly inspected and a determination will be made if eligibility and
conforming requirements are met. To avoid any delay or denial of processing your return please verify the
product you are returning meets the guidelines below and qualifies for return. If a non-conforming product is
accepted for return Funlux reserves the right to charge a restocking fee up to 15% at Funlux's sole
discretion. Return processing may take up to 5 business days from the time your product is received.
Inspection Criteria
Products must be in the original manufacturers packaging, and shipped securely.
Products must be complete with any standard certification labels originally placed and not tampered with.
This includes , but is not limited to UL listing, capacity, brand name, UPC code.
5.3
Products must be free from damage of any type, including, but not limited to dents, scratches, cracks,
abuse, defacement or damage resulting from power surges.
Products labeled with a security seal, must have the seal intact and not tampered with.
Cross shipment
In the event that a replacement product is needed immediately, a cross-shipment option is available if the
original purchase date is within 6 months of the cross-shipment request.
Customers located in Canada are responsible for the shipping charges to send the replacement
items to them.
Requesting this option implies that the customer has the defective part and will ship it back to Funlux within
25 calendar days of the ship date of the replacement product. The customer will be asked to secure the
return by providing a credit card number. There will be a 25-day cross-authorization placed on the card
equal to the list price of the item being shipped. When the cross-authorization is placed on the credit card,
the customer will see an approximate 48-hour hold for the amount equal to the list price if the item(s) being
exchanged. After the initial 48-hour hold expires, the customer should see no charge placed on the credit
card unless the RMA items are not returned to Funlux within 25 calendar days. Should 25 days pass and the
original product is not yet received by Funlux, we will charge the full amount that was authorized on the
credit card.Subject to availability, Funlux will ship product on the same day the RMA is generated.
If your order included a DVR with a Hard Disk Drive included, and a Hard Disk Drive was not installed in the
DVR that you received, Funlux may ask for image confirmation before exchanging the DVR youve received
with a DVR that has a Hard Disk Drive installed.
If your order was not delivered or if your order arrived damaged, please contact Funlux customer support so
that we can file a claim with the carrier service we used to ship your order. In the event that your order
arrived damaged or incomplete due to external damage, please keep all interior and exterior packaging as
this is needed when we file the shipping claim.
5.4
If the returned item(s) are tested and found to be non-defective by the certified Funlux RMA technicians, the
customer will not be reimbursed but international return shipping costs. The customer will be responsible for
arranging shipment of the returned non-defective items from the US to their international location.
If the returned item(s) are tested and found to be defective by the certified Funlux RMA technicians, the
customer will be reimbursed for all costs of return international shipping in the form of store credit. The
customer will be responsible for arranging shipment of the returned defective item(s) from the US to the
customers international location.
In the event that we decide to issue store credit to a customer to reimburse for the cost of return international
shipping, the customer must provide a copy of their shipping receipt indicating the exact cost to ship the
defective item(s) internationally.
Under no circumstances is Funlux able to reimburse any Customs and/or Duty tax fees that are enacted by
the shipping carrier.
5.5
2. That same item is out of stock at the time that it was returned to Funlux and tested by certified RMA
technicians.
Should the described circumstance directly apply, Funlux will offer at its sole discretion, either a variety of
options for an item substitution, an item upgrade, a refund for the list price of the irreplaceable item, or store
credit for the list price of the irreplaceable item.
Limitations of Warranty
This warranty does not include non-Funlux installed components. This limited warranty does not cover any
damage to the product that results from abnormal mechanical or environmental conditions, abuse, accident,
improper installation, misuse, insufficient or excessive electrical supply, natural disaster, or any unauthorized
disassembly, repair, or modification. This limited warranty also does not apply to any product on which the
original product label and or UPC information has been altered, obliterated or removed, has not been
handled or packaged correctly, has been sold as second-hand, or has been resold contrary to US export
regulations.
This limited warranty covers only replacements for defective Funlux products, as described above. Funlux
does not cover under warranty and is not liable for any loss of data or any costs associated with diagnosing
the source of system problems or installing, removing or servicing Funlux products. This warranty excludes
3rd party software, connected equipment or stored data. In the event of a claim, Funlux's sole obligation
shall be to replace our product with its equivalent or the best possible substitute.
Under no circumstances shall Funlux be liable in any way to the user for damages, including any lost profits,
lost savings or other incidental or consequential damages arising out of the use of, or inability to use the
Funlux products. Funlux reserves the right to revise or update its products, software, or documentation in
keeping with technological advances without obligation to notify any individual or entity.
Technical Support and firmware upgrades for Funlux products are restricted to the country/region of
purchase. Please refer to www.zmodo.com/Contact/ in order to contact us to clarify any concerns with the
warranty.
5.6
Online Resources
For full instructional manuals, software downloads, and more, please visit:
http://www.zmodo.com/support-software
For detailed and specific instruction, please our frequently updated knowledge-
base: http://kb.zmodo.com
Technical Support
If you ever have any problems setting up or using this product, call our
TOLL-FREE number for additional assistance: 866-551-6881
Telephone Service Hours: Mon-Fri 8:00am-8:00pm CST
Email: [email protected]
RMA: [email protected]
5.7