Oracle Workflow Above and Beyond

Shreyas Shah
Abacus Business Solutions, Inc.

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Our requirement was for the Engineering Manager to have the ability to edit the default roles assigned to the
notifications during the ECO workflow execution. The defaults are determined based on several criteria like
material impact, priority of the ECO

Oracle workflow works well with predefined lists or roles for every notification activity. There is no provision to
manage the roles and names within the roles for each instantiation of a workflow process. Specifically, the ability to
update user names within roles to impact only specific instance of the process is non-existent.

A custom form to auto-populate local roles and users is provided for each instance of the workflow. Relevant users
during the process execution may update the roles to impact only the one instance of the process1

Steps required are as follows:

Define/setup your default lists using any standard mechanism like PO Approval hierarchy or Engineering Approval
Lists. In our case, we used the Engineering Approval Lists.

Create a custom table to store a copy of the default role and users for each notification activity in the process.
CREATE TABLE CUST_WF_LISTS
(
LIST_ID NUMBER NOT NULL,
ROLE_TYPE VARCHAR2(150) NOT NULL,
EMPLOYEE_ID NUMBER NOT NULL,
CREATED_BY NUMBER,
CREATION_DATE DATE,
LAST_UPDATED_BY NUMBER,
LAST_UPDATE_DATE DATE,
LAST_UPDATE_LOGIN NUMBER
)

Modify the WF_ROLES view to include the custom table.

Add the following to your WF_ROLES view
UNION ALL
SELECT DISTINCT ECO: || LIST_ID,
ROLE_TYPE DISPLAY_NAME,
ROLE_TYPE DESCRIPTION,
'QUERY' NOTIFICATION_PREFERENCE,
'AMERICAN' LANGUAGE,
'AMERICA' TERRITORY,
NULL EMAIL_ADDRESS,
NULL FAX,
ROLE_TYPE ORIG_SYSTEM,
LIST_ID ORIG_SYSTEM_ID
FROM CUST_WF_LISTS

Create a custom form to allow updates to the roles and users for specific process. You may build the necessary
security on this form to allow/disallow updates to the roles by specific responsibilities. We designed the form to
represent the notification activities as Participant Type alternate regions, the default user list on the right, and the
instance specific list on the left. Eligible users within the process are allowed to modify the list on the left. The
modified list is stored in the custom table CUST_WF_LISTS. Additionally, we provided capability to refresh all
defaults or reset specific lists to the default.

Each notification activity is assigned a role determined by item attribute. These item attributes are set at the start of
the workflow as roles names populated in the WF_CUST_LISTS table for each process.

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Our business requirement was to provide capability to do a permanent reassignment of the user in any Participant
Type role. For example, if an Approver reassigned his notification to a different user, then the new assignee must
receive any future notifications to the Approvers role for that ECO.

Oracle Workflow provides very primitive forward/reassign capability. The reassign capability merely allows
forwarding that specific notification to a new user. You cannot make permanent reassignment of users to allow any
future notifications, for the specific workflow instance, to be sent to the new assignee.

A custom form provides query capability to display open notifications. Managers have the ability to reassign one or
more open notifications, which makes permanent change to the workflow specific role. This action reassigns the
open notification to the new member, and any new notifications using the same role, are automatically sent to the
new assignee.

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Clicking the Reassign button, updates the custom assignment list table in order to make the permanent reassignment.

UPDATE CUST_WF_LISTS
SET EMPLOYEE_ID = :NEW_ASSIGNEE
WHERE LIST_ID = :LIST_ID
AND EMPLOYEE_ID = :OLD_ASSIGNEE

Manufacturing Calendar Based Time Outs

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Comments and Issues Log

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