Entertainment - Ecommerce - BP Sample
Entertainment - Ecommerce - BP Sample
Entertainment - Ecommerce - BP Sample
Business Plan
805-232-2320
123 Anywhere
Virginia Beach, VA
Confidentiality Agreement
The undersigned reader of IGLS Business Plan hereby acknowledges that the information provided is
completely confidential and therefore the reader agrees not to disclose anything found in the business
plan without the express written consent of IGL.
It is also acknowledged by the reader that the information to be furnished in this business plan is in all
aspects confidential in nature, other than information that is in the public domain through other means
and that any disclosure or use of the same by the reader may cause serious harm and or damage to IGL..
Upon request this business plan document will be immediately returned to IGL.
__________________________________________________
Signature
__________________________________________________
Printed Name
Overview
IGL is an indoor golf center that will be based in Myrtle Beach, South Carolina. The following
business plan outlines the business model of the company, its proposed marketing plan, and a
projected financial forecast for a three-year period. An analysis of regional competitors for the
selected location and a market demand analysis has also been performed.
Table of Contents
IGL, the company, is an indoor golf center based in Myrtle Beach that will consist of ten indoor ranges.
The facility will also sell and rent professional golf equipment to players, supported by a staff well
educated on the companys product selection. Food and drinks will not be directly sold in the
establishment, but orders will be made from local eateries for pick-up with a service fee. The following
plan outlines the full scope of products and services offered by IGL relative to the financial forecasts.
The companys core service is access to nine and eighteen round golf using the virtual indoor golfing
technology. The company will sell limited service accessibility to the technology and a lounge area where
players may relax when they are waiting for others. The full product and services provided by the company
will include:
9/18 Round Indoor Golf: Access to the platform will be granted for timed golf rounds.
Golf Equipment Rentals: Professional equipment will be available for rent during the rounds.
Golf Equipment Retail Sales: A limited selection of golf clubs, bags, and accessories.
Food & Beverage Service: Pickup from local restaurants; later phasing-in internal sales.
MARKET SUMMARY
The Golf Courses and Country Clubs industry is highly fragmented. The industry is made up of a few large
holding companies that operate hundreds of courses, several medium-size companies that own and
operate between five and 20 courses, dozens of companies that operate two to four courses and
thousands of independent or public establishments that operate a single course.
The total industry generated $24 Billion in revenue in 2015, with an annual growth rate of 1.7%. There are
many golf courses and country clubs in Myrtle Beach, however there is presently no virtual indoor golf
centers. This means that there is an unfulfilled market for people that wish to either play golf in an indoor
setting, during the night, or extreme weather conditions prohibiting outdoor play.
VISION
The vision of IGL is to become a staple in the community for indoor golf. It will accomplish this by
establishing and maintaining a fun and relaxing environment to play golf while enjoying the regions best
food & beverages. As the company scales, it will continue to deliver on this value proposition by
introducing cross-selling opportunities and potentially multiple locations.
OBJECTIVES
IGL has core objectives that it must fulfill in order to begin commercialization and scaling:
Acquire a 5,000 SF location in Myrtle Beach in an accessible location, along bypass 17.
Scale to maintain at least 60% capacity daily, up to 80% or more on the weekends.
Maintain a high profit margin and return on assets, with at least a 20% profit margin.
Establish a local consumer base that is loyal in order to minimize tourism seasonality impact.
KEYS TO SUCCESS
IGL must focus upon delivering the following points to achieve a successful business model.
START-UP SUMMARY
The startup period will take place immediately once the company has opened its doors for operation. This
will require an official market launch with public relations, coupled with a website launch and listing on
all directories and search engines, followed up by initial discounts and promotions.
The company will effectively have to markets that it may promote two including locals within a 60-mile
radius that may reside within or travel to Myrtle Beach frequently, and seasonal tourists. The first may be
immediately targeted through social media, partnerships with concierge services and travel agents, as
well as initial discounts using daily deals websites. As the initial round of customers is satisfied, demand
will build as the companys word of mouth marketing efforts will accelerate.
IGL INDOOR GOLF LOUNGE
The indoor golf lounge will be almost exclusively focused around playing golf, with some additional
supporting revenue streams being generated through product sales and food & beverage affiliates. This
will enable the company to focus on its core competency of nurturing an environment for golf enthusiasts
that is flexible and relaxing, as to simulate the actual clubhouse environment.
Golf Simulators: The indoor golf lounge will consist of ten indoor ranges using state of the art
equipment with infrared tracking technology by Full Swing using the S4 Simulator model. The
technologys unique combination of high speed and infrared cameras effectively tracks balls spin,
speed, and trajectory for superior measurement. This not only provides users with a more
accurate experience, but also enables the technology to be used for practice and improvement.
Professional Equipment Sales & Rentals: A small selection of premium golf products will be sold
including tees, clothing accessories, clubs, and bags. The brands will include Callaway,
TaylorMade, Titleist, Nike, and Cleveland. Visitors will be able to rent models for initial use and
then have the option to purchase the same model in-store or with same day delivery though the
online IGL store.
Golf Lessons: A professional PGA player will offer golf lessons in conjunction with the indoor golf
facility both directly to the customers, as well as having the ability to solicit services directly. This
generates a new revenue stream from customers that are not only seeking an indoor golfing
experience, but also a steady local market that is seeking golf lessons that may be too late in the
day to play outside.
Food & Beverage: In order to keep a lean operating model focused on access to golf simulators,
food & beverages will not be sold on site. Staff will take orders and pick-up from local food &
beverage establishments with a small markup for service charge and affiliate fee. An application
may eventually be made within the POS terminal in order to order from local restaurants and
deliver directly to visitors while they are playing.
INDUSTRY OVERVIEW
The Golf Courses and Country Clubs industry is highly fragmented. The industry is made up of a few large
holding companies that operate hundreds of courses, several medium-size companies that own and
operate between five and 20 courses, dozens of companies that operate two to four courses and
thousands of independent or public establishments that operate a single course. In fact, over 99.0% of
industry firms have fewer than 500 employees. The four largest golf course and country club operators
account for less than 10.0% of industry revenue in 2015.
MARKET TRENDS
Major sources of revenue for golf courses include membership dues (40% of industry revenue), green and
guest fees (20%), and sales of food and drinks (20%). Other sources of revenue include merchandise sales
and equipment rentals. These trends are likely to continue as they apply to indoor ranges, however the
membership dues are likely to be replaced with green and guest fees.
MARKET GROWTH
Golf is generally a sport that increases with consumption spending and affluence. The economic downturn
of 2006 has since driven a growth rate of 1.7% per year over the past five years. This growth is expected
to continue as United States consumption spending increases and more people enter the white collar
workforce in the United States, due to increasing college enrollment levels.
MARKET SEGMENTATION
According to a market research report by Statistic Brain, golfers generally over the age of 30 and have a
household income of $95,000 with a net worth over $100,000. Most golfers are males (77.5%) that have
graduated college (67%); the total population of golfers accounts for (9.6%) of the United States
population. Due to unwarranted approaches at golf course from a disproportional male to female ratio,
the indoor golf course may also attract women that wish to train within the facility with greater privacy.
There are several segments that IGT may target as it enters the market:
Casual Golfers: The casual segment will likely attract the largest market, focused on golfers that
are playing due to the incapability of playing outdoors, or to have a more controllable setting. This
demographic constitutes the majority of golfers.
Professional Golfers: The virtual golf center is perfect for professionals that wish to improve their
game because of its ability to effectively track swings with real time analytics.
Trainees: There are many trainees in golf that may wish to practice at their own pace with
responsive dashboards rather than immediately going to a course, the virtual environment is
perfect for beginners. The privacy of the indoor golf stalls could be particularly appealing to the
female demographic, which is subject to receiving unwarranted approaches at the driving range.
The atmosphere of the company will change depending upon the time of day as its daytime operations
will be more formal and quiet for business meetings, casual/family outings. The nighttime operation will
slightly change for a more adult casual setting with more drinks that will be for a more relaxed after-work
crowd.
MANAGEMENT TEAM
Adrian
Board/Investors
Wilcourt/Legal
John Doe/CEO
Susan Kevin
Miller/COO Jones/CFO
Marketing
Sales Director Accounting
Director
Strengths
Weaknesses
There are several outdoor courses to compete with during daytime with pleasant weather.
Many of the tourists within Myrtle Beach are seasonal, avoiding the region during Winter.
The region is heavily focused on tourism from the surrounding area.
There are many competing indoor attractions within Myrtle Beach for tourists.
The business model may require investment in assets with very low salvage value.
Opportunities
There are many cross selling opportunities for the golfing market.
The indoor golf market offers year-round accessibility, unlike the outdoor market.
There are presently no indoor golf centers within the local environment.
The market for golf will increase with consumption spending levels.
The demographics of golf players are increasing with a more educated workforce.
Threats
The median household income within the city or Myrtle Beach is only $37,064.
Approximately 24.5% of people living in Myrtle Beach are at the poverty level.
Tourism demand could be inconsistent throughout the year, causing revenue volatility.
New competitors could enter the indoor golf market within Myrtle Beach.
There are two classifications of competitors within Myrtle Beach including direct competitors and
substitutes. The direct competitors are outdoor golf courses within the city. The substitutes constitute
any entertainment event or venue that consumers may enjoy in lieu of indoor golfing. The company has
identified the distinct positioning for both classifications of competitors. There are also several websites
that support the golfing industry including golfdesk.com, myrtlebeachgolf.com, and GolfNow.com
Golf Courses
There are an estimated 50 + golf courses within Myrtle Beach, ranging in price from $33 to $162
with a median price of $50. The course amenities range depending upon the price and elegance
of the course. The golf courses may be appealing to golfers during the daytime with pleasant
weather, however the volatility with rain and abnormal temperatures will drive many to seek
indoor entertainment. There is a very limited window of accessibility to golf courses, which can
be very crowded during the peak hours they are accessible, so reservation of an exclusive indoor
range is preferable to many golfers.
Substitute Entertainment
The other entertainment options are focused the same demographic as golfers, predominately
males with a household income in excess of $90,000 per year with a bachelors degree or higher
in a white collar profession. This may include restaurants, bars/clubs, indoor sports clubs (E.g.
squash, tennis), and live performances.
Pricing Strategy
The pricing for access to the indoor golf lounge will have multiple levels including singles, parties, and
memberships. The pricing will be based on a recording of time in order to ensure that individual guests
do not extend their normal game well beyond the limit in order to remain in the facility longer than the
average guest.
Singles: $20 for the first 30 minutes, then $5 per 15 minutes thereafter
2 4 People: $20 for the first 30 minutes, then $5 per 15 minutes thereafter
Memberships: $2 per hour with a $100/month membership fee
PROMOTION STRATEGY
Public relations
The public relations will be focused upon during the companys initial launch, such that it may create
market awareness through its innovative business model. Since there are not presently any indoor golf
centers in the market, local media will be interested in covering the details of the company because it will
be of interest to local consumers. This will also enable the company to approach potential strategic
partners including travel agents, concierge services, and personal assistant agencies.
Advertising
The advertisement will mostly be done at the regional level, focusing on the middle to upper class
demographics within Myrtle Beach, as well as tourists in airports, hotels, and resorts. Consumers that live
locally will be most receptive to the facility given that they will be in the location long enough to react to
the marketing campaigns. Promoting to tourists will be lucrative based on a reputation management
approach and having high visibility all online/offline platforms where tourists are planning their
engagements. The company will place advertisements at airports and hotels, as well as digitally promote
online to visitors in the area searching for entertainment, particularly golf.
The facility may host special events and parties including a golf competition and catering events for
business groups. Such events may drive additional regional demand on a more consistent basis and enable
the company to tailor to larger groups looking for entertainment in a controlled environment. For
instance, a business outing that is not subject to unforeseen weather and group dispersion.
Website/E-commerce Strategy
The website will initially focus on providing basic information and photos of the facility to provide guests
with adequate information to place a reservation or make a visitation. As the business scales, it may
include additional features such as an online reservation calendar with checkout and Ecommerce features
where guests may order products that they have rented while at the facility location.
The website will also enable easy integration with social media channels including Google Places and Yelp!
along with guest interaction through Facebook and Twitter. It will also form affiliate deals and strategic
partnerships with local golf itinerary/trip planning websites such as golfdesk.com and
myrtlebeachgolf.com and GolfNow.com. Such channels will not only build the brand identity, but also
convey that guests are having an enjoyable experience with guest photos being posted to the social media
page and positive reviews being incentivized on mainstream review and tourist websites.
START-UP SUMMARY
Startup Expenses
6,000
5,000
4,000
3,000
2,000
1,000
-
Startup Marketing Professional Staff Training Disposables Website Development
Fees/Registration
The financial highlights are how the company is projected to perform over the course of the next twelve
months and three to five years. The projections are based on comparable facilities based on estimated
revenue range and size, along with geographic location. We have assumed that for at least the first six-
months of post-money financing that expenses may be greater than revenues while the company invests
into growth.
Gross Margin/Revenue 99% 99% 99% 99% 98% 98% 98% 98% 98% 98% 99% 99% 99% 98% 98%
EBITDA/Revenue 8% 20% 28% 8% -6% -6% 9% 9% 20% 29% 47% 47% 22% 26% 26%
Net Profit/Revenue 8% 20% 28% 8% -6% -6% 9% 9% 20% 29% 47% 47% 22% 26% 26%
800 800
Gross Margin
600 600
200 200
Net Profit
0 0
Year 1 Year 2 Year 3 Year 1 Year 2 Year 3
Projected Cash Flow By Year ($000) Projected Net Income By Year ($000)
1000 300
900
800 250
700 Net Cash Flow
200
600
500 150
400
300 100
200 Cash Balance
50
100
0 0
Year 1 Year 2 Year 3 Year 1 Year 2 Year 3
. The company believes that it can reach an increasing net profit margin due to economies of scale.
Through investments in capital expenditures, it may decrease its general and administrative expenses.
Financial indicators are based upon the performance of comparable companies in the same asset class,
revenue range and age both from publicly available information and our internal database of research.
Financial Indicators
Year 1 Year 2 Year 3
Profitability %'s:
Gross Margin 99% 98% 98%
Net Profit Margin 22% 26% 26%
EBITDA to Revenue 22% 26% 26%
Return on Assets 42% 36% 28%
Return on Equity 42% 36% 28%
Financial Indicators
120%
Gross Margin
100%
60%
EBITDA to Revenue
40%
20%
Return on Assets
0%
Year 1 Year 2 Year 3
Revenue Forecast
Year 1 Year 2 Year 3
Revenue Forecast
Indoor Range Access $ 692,280 $ 761,508 $ 822,429
Equipment Rentals $ 103,842 $ 114,226 $ 125,649
Food & Beverage Commissions $ 25,961 $ 28,557 $ 31,412
PGA Pro Golf Lessons $ 16,038 $ 24,057 $ 26,463
Total Revenue $ 838,121 $ 928,348 $ 1,005,953
100,000
80,000
60,000
40,000
20,000
-
Month 1
Month 2
Month 3
Month 4
Month 5
Month 6
Month 7
Month 8
Month 9
Month 10
Month 11
Month 12
Revenue By Year
1200
1000
800
600
400
200
0
Year 1 Year 2 Year 3
The profit and loss assume that the company will have margins at a comparable level to companies within
its industry. While management might not have incurred exactly for future operating expenses, they have
been assumed to reasonable reach comparable profit margins to industry comparables. The management
will operate with minimal expenditures to focus on R&D and commercialization expenses until the
company has sufficient income to support dividend distribution.
Expenses
Advertising & Marketing $ 66,117 $ 72,986 $ 79,067
Facility Rental $ 36,000 $ 36,000 $ 36,000
Indoor Golf Lease $ 276,000 $ 276,000 $ 276,000
Maintenance $ 3,600 $ 7,200 $ 21,600
Office Supplies & Expenses $ 3,000 $ 6,000 $ 18,000
Bank Fees $ 1,560 $ 3,120 $ 9,360
Other SG&A $ 41,323 $ 45,616 $ 49,417
Total Operating Expenses $ 427,601 $ 446,922 $ 489,444
Wages & Payroll $ 215,348 $ 226,066 $ 237,321
Depreciation, Amortization & Taxes $ 486 $ 486 $ 486
Net Income $ 183,033 $ 238,848 $ 261,085
Net Income/Revenue 22% 26% 26%
Cash Outflows
Investing Activities
New Fixed Assets Purchases $ - $ - $ -
Inventory Addition to Bal.Sheet $ - $ - $ -
Cost of Sales $ 11,654 $ 16,027 $ 17,618
Operating Activities
Salaries and Wages $ 215,348 $ 226,066 $ 237,321
Fixed Business Expenses $ 427,601 $ 446,922 $ 489,444
Taxes $ - $ - $ -
Financing Activities
Loan Payments $ - $ - $ -
Line of Credit Interest $ - $ - $ -
Line of Credit Repayments $ - $ - $ -
Dividends Paid $ - $ - $ -
Year 1 Cash
450,000
400,000
350,000
300,000
250,000 Net Cash
200,000 Flows
150,000
100,000
50,000 Cash
- Balance
Month 1
Month 2
Month 3
Month 4
Month 5
Month 6
Month 7
Month 8
Month 9
Month 10
Month 11
Month 12
(50,000)
The projected balance sheet assumes that there are no dividend draws and all cash flow is re-invested
back into the company at the end of the year. The balance sheet does not assume any line of credits or
account receivables that are outstanding at the end of the year and that the company will have paid off
all liabilities. Likewise, it assumes that all accounts will pay within thirty-days and there will be no
delinquency of payments.
Long-term Assets
Long-term Assets $ 9,500 $ 9,500 $ 9,500
Accumulated Depreciation $ 486 $ 971 $ 1,457
Total Long-term Assets $ 9,014 $ 8,529 $ 8,043
Total Assets $ 433,032 $ 671,880 $ 932,965
Long-term Liabilities $ - $ - $ -
Total Liabilities $ - $ - $ -
Most expenses will be allocated towards development and sales. The employees will be paid competitive
wages so that the company can acquire and retain top talent and compete with large competitors. As the
company grows, it may work in options and bonuses into the salaries, but will focus on a straight full-time
salary with benefits for employees.
Personnel Forecast
Year 1 Year 2 Year 3 Year 4 Year 5
Personnel Count
Sr. Developer 1 2 4 8 16
Developers 6 9 14 16 19
Sales 8 10 12 14 17
Administrative 1 1 1 2 2
Management 0 2 2 2 2
Total Personnel 16 24 32 42 56
Personnel Wage
Sr. Developer $ 100,000 $ 200,000 $ 400,000 $ 800,000 $ 1,600,000
Developers $ 450,000 $ 675,000 $ 1,012,500 $ 1,215,000 $ 1,458,000
Sales $ 280,000 $ 336,000 $ 403,200 $ 483,840 $ 580,608
Administrative $ 35,000 $ 42,000 $ 50,400 $ 60,480 $ 72,576
Management $ - $ 172,000 $ 172,000 $ 172,000 $ 172,000
Personnel Costs
Employer Expenses $ 34,600 $ 44,980 $ 89,960 $ 269,880 $ 809,640
Total Payroll $ 974,163 $ 1,591,863 $ 2,301,749 $ 3,233,467 $ 5,022,423
CASES NET REVENUE FIXED COST VARIABLE COST TOTAL COST TOTAL PROFIT
- $0 $324,040 $0 $324,040 -$324,040
2,000 $96,000 $324,040 $28,800 $352,840 -$256,840
4,000 $192,000 $324,040 $57,600 $381,640 -$189,640
6,000 $288,000 $324,040 $86,400 $410,440 -$122,440
8,000 $384,000 $324,040 $115,200 $439,240 -$55,240
10,000 $480,000 $324,040 $144,000 $468,040 $11,960
12,000 $576,000 $324,040 $172,800 $496,840 $79,160
14,000 $672,000 $324,040 $201,600 $525,640 $146,360
16,000 $768,000 $324,040 $230,400 $554,440 $213,560
18,000 $864,000 $324,040 $259,200 $583,240 $280,760
20,000 $960,000 $324,040 $288,000 $612,040 $347,960
22,000 $1,056,000 $324,040 $316,800 $640,840 $415,160
24,000 $1,152,000 $324,040 $345,600 $669,640 $482,360
26,000 $1,248,000 $324,040 $374,400 $698,440 $549,560
28,000 $1,344,000 $324,040 $403,200 $727,240 $616,760
30,000 $1,440,000 $324,040 $432,000 $756,040 $683,960
32,000 $1,536,000 $324,040 $460,800 $784,840 $751,160
Breakeven Analysis
$1,800,000
$1,600,000
COST-VOLUME-PROFIT
$1,400,000
$1,200,000
$1,000,000
$800,000
$600,000
$400,000
$200,000
$0
20000
32000
0
10000
12000
14000
16000
18000
22000
24000
26000
28000
30000
2000
4000
6000
8000
CASES
Revenue
$1,200,000
$1,000,000
Best Case
$800,000
$400,000
$-
Year 1 Year 2 Year 3
Gross Margin $ 58,471 $ 66,808 $ 75,148 $ 58,595 $ 50,345 $ 50,400 $ 58,760 $ 58,827 $ 67,199 $ 75,579 $ 103,119 $ 103,216
Gross Margin/Revenue 99% 99% 99% 99% 98% 98% 98% 98% 98% 98% 99% 99%
Expenses
Advertising & Marketing $ 5,510 $ 5,510 $ 5,510 $ 5,510 $ 5,510 $ 5,510 $ 5,510 $ 5,510 $ 5,510 $ 5,510 $ 5,510 $ 5,510
Facility Rental $ 3,000 $ 3,000 $ 3,000 $ 3,000 $ 3,000 $ 3,000 $ 3,000 $ 3,000 $ 3,000 $ 3,000 $ 3,000 $ 3,000
Indoor Golf Lease $ 23,000 $ 23,000 $ 23,000 $ 23,000 $ 23,000 $ 23,000 $ 23,000 $ 23,000 $ 23,000 $ 23,000 $ 23,000 $ 23,000
Maintenance $ 300 $ 300 $ 300 $ 300 $ 300 $ 300 $ 300 $ 300 $ 300 $ 300 $ 300 $ 300
Office Supplies & Expenses $ 250 $ 250 $ 250 $ 250 $ 250 $ 250 $ 250 $ 250 $ 250 $ 250 $ 250 $ 250
Bank Fees $ 130 $ 130 $ 130 $ 130 $ 130 $ 130 $ 130 $ 130 $ 130 $ 130 $ 130 $ 130
Other SG&A $ 3,444 $ 3,444 $ 3,444 $ 3,444 $ 3,444 $ 3,444 $ 3,444 $ 3,444 $ 3,444 $ 3,444 $ 3,444 $ 3,444
Total Operating Expenses $ 35,633 $ 35,633 $ 35,633 $ 35,633 $ 35,633 $ 35,633 $ 35,633 $ 35,633 $ 35,633 $ 35,633 $ 35,633 $ 35,633
EBIT $ 22,837 $ 31,174 $ 39,515 $ 22,961 $ 14,712 $ 14,767 $ 23,127 $ 23,193 $ 31,566 $ 39,945 $ 67,486 $ 67,583
EBIT/Revenue 39% 46% 52% 39% 29% 29% 39% 39% 46% 52% 65% 65%
Cash Received
Revenue
$ 59,103.8 $ 67,515.0 $ 75,933.8 $ 59,352.0 $ 51,115.6 $ 51,225.4 $ 59,682.4 $ 59,815.3 $ 68,297.7 $ 76,794.7 $ 104,545.3 $ 104,739.8
New Current Borrowing
$ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ -
New Long-Term Liabilities
$ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ -
Sale of Other Current Assets
$ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ -
Sale of Long-Term Assets
$ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ -
New Investment Received
$ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ -
Subtotal Cash Received
$ 59,103.8 $ 67,515.0 $ 75,933.8 $ 59,352.0 $ 51,115.6 $ 51,225.4 $ 59,682.4 $ 59,815.3 $ 68,297.7 $ 76,794.7 $ 104,545.3 $ 104,739.8
Expenditures