Quality: Position Description

Position Description
Position Warehouse Storeman
Reports to Warehouse Team Leader
Company Synlait Milk Ltd Date: February 2012
Location 1028 Heslerton Road, Dunsandel, Canterbury
Purpose
To efficiently move raw/finished product within & outside warehouse environment. Ensure that
documentation, labelling, palletization and presentation are done accurately as they are critical for export
preparation. To be responsible for movement/storage of product, unload/load trucks and monitor key
performance indicators such as movements, damage and on time dispatch. Ensure the warehouse &
equipment is cleaned to standard on a daily/regular basis.
Key Performance Areas
Quality Performance Expectations:
To be responsible on a shift by shift basis for the

storage/movement of product at lowest cost while
meeting quality standards
Accurate forklift driving to ensure minimal product
damage prior to export
Perform quality checks on the equipment and product
as determined by quality and ISO manuals
Maintain performance monitoring charts for different
aspects of the warehouse process as required
Perform maintenance type functions over shutdown
periods
Perform all tasks to a high standard to meet Standard
Operating Procedures and Codes of Conduct
Customer Service Performance Expectations:
Achieve customer requirements for product quality,

specification and delivery
Planning Performance Expectations:
Plan loadouts, quantities and cleaning of equipment and

warehouse facility on a daily basis
Warehouse Storeman PD February 2012 Page 1 of 6

Key Performance Areas
Relationship Management Performance Expectations:
Liaise with production staff, maintenance staff and

logistics staff to ensure the smooth running of the shift
Problem Solving Performance Expectations:
Be the first line of problem solving and maintenance

fault solutions within logistics dept.
Compliance / Risk Management Performance Expectations:
Update all Risk Management Plans, Quality Plans and

Environmental Plans, ISO and Health & Safety
standards and procedures
Demonstrate and promote a proactive commitment to
health & safety, well being and the environment whilst
complying with all laws and company policies
Team Work Performance Expectations:
Communicate effectively with warehouse team leader,

shift colleagues and production management to ensure
the long term goals and targets are met.
Support companywide initiatives to improve service
levels to our customers
Participate in the development of new systems and
processes required for the Dunsandel site.
Be an active functional member of the
warehouse/production team. Co-operation and input will
be required in relation to team performance, site growth
and planning meetings
Professional & Personal Development Performance Expectations:

Undertake identified personal training / development
with the prior approval of the CEO

Key Relationships
Internal Warehouse Team Leader

Logistics Manager
Production Staff
Production Managers
Technical Staff
Human Resources
Environmental & Energy Centre Staff
Milk Collection Staff
External Transport Agencies
Consultants
Contract laboratory and maintenance staff
Customers
Milk Suppliers
Consumable and equipment suppliers
Local Community
Regulatory Bodies
Budget
Operating Expenses TBC
Authorities
Delegated authorities within the Synlait Delegated Authorities Policy.
Decision making in scope of this position
Organisational Structure
Chief Executive
Executive
Assistant
GM Market & Marketing & GM

Chief Financial GM Ingredient GM Supply Chain
GM HR & Quality Product Communications
Officer Sales and Environment Manufacturing
Development Manager
Logistics Manager
Warehouse Team
Leader
Warehouse
Storemen (4)

Competencies
Adhering to Principles Upholds ethics and values, demonstrates integrity, promotes and defends equal
and Values opportunities, builds diverse teams, encourages organisational and individual
responsibility towards the community and the environment
Relating and Establishes good relationships with customers and staff, builds wide and
Networking effective networks of contacts inside and outside the organisation, relates well to
people at all levels, manages conflict, uses humour appropriately to enhance
relationships with others
Applying Expertise and Applies specialist and detailed technical expertise, develops job knowledge and
Technology expertise through continual professional development, shares knowledge with
others, uses technology to achieve work objectives, demonstrates an
understanding of different organisational departments and functions
Delivering Results and Focuses on customer needs and satisfaction, sets high standards for quality,
Meeting Customer quantity and productivities, monitors and maintains standards, works in a
Expectations systematic, methodical and orderly way, consistently achieves work goals
Following Instructions Appropriately follows instructions from others without unnecessarily challenging
and Procedures authority, follows policies and procedures, keeps to schedules, arrives
punctually, demonstrates commitment to the organisation
Adapting and Adapts to changing circumstances, accepts new ideas and change initiatives,
Responding to Change adapts interpersonal style to suit different people or situations, shows respect
and sensitivity towards cultural and religious differences, deals with ambiguity,
making positive use of the opportunities it presents
Coping with Pressures Works productively in a high pressure environment, keeps emotions under
and Setbacks control during difficult situations, balances the demands of work and personal
life, maintains a positive outlook at work, handles criticism well and learns from it

Qualifications, Skills and Experience
Qualifications:
School Certificate or equivalent qualification

Forklift licence
Experience:
Previous experience in milk powder plant processes is highly desired

Proven ability to work in a food manufacturing environment and experience with Food Safety and
HACCP system
Forklift Driving skills
Computer/Scanner aptitude
Skills:
Advanced problem solving and fault finding abilities

Well developed communication and interpersonal skills
Strong organisational and planning skills
Ability to manage all aspects of the role in a pressurised environment
Knowledge and application of Industrial and personal safety behaviours

Health & Safety
1. All staff must be conscious of potential safety problems at all times

2. A Health and Safety Policy is in place within Synlait. Instructions regards safety given by the Health
and Safety representatives must be followed at all times.
Non-Limitation Clause
This job description is not intended to be a complete or limiting description of the functions that the
employee may reasonably be requested to undertake both within and outside of the normal hours of
work.
ACKNOWLEDGMENT
I have read and understand the above job description.
Employee Name
Signature
Date

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Position Description

Position Warehouse Storeman

Reports to Warehouse Team Leader

Company Synlait Milk Ltd Date: February 2012

Location 1028 Heslerton Road, Dunsandel, Canterbury

Key Performance Areas

Quality Performance Expectations:

To be responsible on a shift by shift basis for the

Customer Service Performance Expectations:

Achieve customer requirements for product quality,

Planning Performance Expectations:

Plan loadouts, quantities and cleaning of equipment and

Warehouse Storeman PD February 2012 Page 1 of 6

Key Performance Areas

Relationship Management Performance Expectations:

Liaise with production staff, maintenance staff and

Problem Solving Performance Expectations:

Be the first line of problem solving and maintenance

Compliance / Risk Management Performance Expectations:

Update all Risk Management Plans, Quality Plans and

Team Work Performance Expectations:

Communicate effectively with warehouse team leader,

Professional & Personal Development Performance Expectations:

Warehouse Storeman PD February 2012 Page 2 of 6

Internal Warehouse Team Leader

Operating Expenses TBC

GM Market & Marketing & GM

Warehouse Storeman PD February 2012 Page 3 of 6

Warehouse Storeman PD February 2012 Page 4 of 6

Qualifications, Skills and Experience

School Certificate or equivalent qualification

Previous experience in milk powder plant processes is highly desired

Advanced problem solving and fault finding abilities

Warehouse Storeman PD February 2012 Page 5 of 6

Health & Safety

1. All staff must be conscious of potential safety problems at all times

I have read and understand the above job description.

Warehouse Storeman PD February 2012 Page 6 of 6

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