VG248 series

LCD Monitor

User Guide
 First Edition
November 2012

Copyright 2012 ASUSTeK COMPUTER INC. All Rights Reserved.

No part of this manual, including the products and software described in it, may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any
means, except documentation kept by the purchaser for backup purposes, without the express written
permission of ASUSTeK COMPUTER INC. (ASUS).

Product warranty or service will not be extended if: (1) the product is repaired, modified or alered, unless
such repair, modification of alteration is authorized in writing byASUS; or (2) the serial number of the
product is defaced or missing.

ASUS PROVIDES THIS MANUAL AS IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ASUS, ITS
DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS,
LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS AND THE LIKE),
EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM
ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT.

SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR

INFORMATIONAL USE ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE,
AND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY ASUS. ASUS ASSUMES NO
RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN
THIS MANUAL, INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT.

Products and corporate names appearing in this manual may or may not be registered trademarks or
copyrights of their respective companies, and are used only for identification or explanation nd to the
owners benefit, without intent to infringe.

ii
Contents

Notices.......................................................................................................... iv
Safety information........................................................................................ v
Care & Cleaning........................................................................................... vi
Takeback Services...................................................................................... vii
Chapter 1: Product introduction
1.1 Welcome! ..................................................................................... 1-1
1.2 Package contents.......................................................................... 1-1
1.3.1 Front view........................................................................ 1-2
1.3.2 Back view......................................................................... 1-3
1.3.3 GamePlus Function......................................................... 1-4
Chapter 2: Setup
2.1 Assembling the monitor arm/base.............................................. 2-1
2.2 Adjusting the monitor................................................................... 2-1
2.3 Detaching the arm (for VESA wall mount).................................. 2-2
2.4 Connecting the cables.................................................................. 2-2
2.5 Turning on the monitor................................................................. 2-3
Chapter 3: General instructions
3.1 OSD (On-Screen Display) menu ................................................. 3-1
3.1.1 How to reconfigure........................................................... 3-1
3.1.2 OSD function introduction................................................ 3-1
3.2 Specifications summary . ............................................................ 3-4
3.3 Troubleshooting (FAQ)................................................................. 3-6
3.4 Supported operating modes........................................................ 3-7

iii
 Notices
Federal Communications Commission Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
This device may not cause harmful interference, and
This device must accept any interference received including interference that
may cause undesired operation.
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with manufacturers
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment to an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

The use of shielded cables for connection of the monitor to the graphics card is
required to assure compliance with FCC regulations. Changes or modifications
to this unit not expressly approved by the party responsible for compliance
could void the users authority to operate this equipment.

Canadian Department of Communications Statement

This digital apparatus does not exceed the Class B limits for radio noise emissions
from digital apparatus set out in the Radio Interference Regulations of the
Canadian Department of Communications.
This class B digital apparatus complies with Canadian ICES-003.
This Class B digital apparatus meets all requirements of the Canadian Interference
- Causing Equipment Regulations.
Cet appareil numrique de la classe B respecte toutes les exigences du Rglement
sur le matriel brouiller du Canada.

iv
Safety information
Before setting up the monitor, carefully read all the documentation that came
with the package.
To prevent fire or shock hazard, never expose the monitor to rain or moisture.
Never try to open the monitor cabinet. The dangerous high voltages inside the
monitor may result in serious physical injury.
If the power supply is broken, do not try to fix it by yourself. Contact a qualified
service technician or your retailer.
Before using the product, make sure all cables are correctly connected and the
power cables are not damaged. If you detect any damage, contact your dealer
immediately.
Slots and openings on the back or top of the cabinet are provided for
ventilation. Do not block these slots. Never place this product near or over a
radiator or heat source unless proper ventilation is provided.
The monitor should be operated only from the type of power source indicated
on the label. If you are not sure of the type of power supply to your home,
consult your dealer or local power company.
Use the appropriate power plug which complies with your local power standard.
Do not overload power strips and extention cords. Overloading can result in fire
or electric shock.
Avoid dust, humidity, and temperature extremes. Do not place the monitor in
any area where it may become wet. Place the monitor on a stable surface.
Unplug the unit during a lightning storm or if it will not be used for a long period
of time. This will protect the monitor from damage due to power surges.
Never push objects or spill liquid of any kind into the slots on the monitor
cabinet.
To ensure satisfactory operation, use the monitor only with UL listed
computers which have appropriate configured receptacles marked between
100-240V AC.
If you encounter technical problems with the monitor, contact a qualified
service technician or your retailer.
Adjustment of the volume control as well as the equalizer to other settings
than the center position may increase the ear-/headphones output voltage and
therefore the sound pressure level.

This symbol of the crossed out wheeled bin indicates that the product (electrical,
electronic equipment, and mercury-containing button cell battery) should not
be placed in municipal waste. Please check local regulations for disposal of
electronic products.

AEEE ynetmeliine uygundur

v
 Care & Cleaning
Before you lift or reposition your monitor, it is better to disconnect the cables
and power cord. Follow the correct lifting techniques when positioning the
monitor. When lifting or carrying the monitor, grasp the edges of the monitor.
Do not lift the display by the stand or the cord.
Cleaning. Turn your monitor off and unplug the power cord. Clean the monitor
surface with a lint-free, non-abrasive cloth. Stubborn stains may be removed
with a cloth dampened with mild cleaner.
Avoid using a cleaner containing alcohol or acetone. Use a cleaner intended
for use with the monitor. Never spray cleaner directly on the screen, as it may
drip inside the monitor and cause an electric shock.

The following symptoms are normal with the monitor:

The screen may flicker during the initial use due to the nature of the fluorescent
light. Turn off the Power Switch and turn it on again to make sure that the
flicker disappears.
You may find slightly uneven brightness on the screen depending on the
desktop pattern you use.
When the same image is displayed for hours, an afterimage of the previous
screen may remain after switching the image. The screen will recover slowly or
you can turn off the Power Switch for hours.
When the screen becomes black or flashes, or cannot work anymore, contact
your dealer or service center to fix it. Do not repair the screen by yourself!

Conventions used in this guide

WARNING: Information to prevent injury to yourself when trying to
complete a task.
CAUTION: Information to prevent damage to the components when trying
to complete a task.
IMPORTANT: Information that you MUST follow to complete a task.
NOTE: Tips and additional information to aid in completing a task.

vi
Where to find more information
Refer to the following sources for additional information and for product and
software updates.

1. ASUS websites
The ASUS websites worldwide provide updated information on ASUS
hardware and software products. Refer to http://www.asus.com

2. Optional documentation
Your product package may include optional documentation that may have
been added by your dealer. These documents are not part of the standard
package.

Takeback Services
ASUS recycling and takeback programs come from our commitment to the highest
standards for protecting our environment. We believe in providing solutions for
our customers to be able to responsibly recycle our products, batteries and other
components as well as the packaging materials.
Please go to http://csr.asus.com/english/Takeback.htm for detail recycling
information in different region.

vii
viii
1.1 Welcome!
Thank you for purchasing the ASUS LCD monitor!
The latest widescreen LCD monitor from ASUS provides a crisper, broader, and
brighter display, plus a host of features that enhance your viewing experience.
With these features, you can enjoy the convenience and delightful visual
experience that the monitor brings to you!

1.2 Package contents

Check your package for the following items:
LCD monitor
Monitor base
Quick start guide
Warranty card
Power cord
DVI (Dual-Link) cable
Audio cable

If any of the above items is damaged or missing, contact your retailer

immediately.

ASUS VG248QE Series LCD Monitor 1-1

 1.3 Monitor introduction
1.3.1 Front view

1 2 3 4 5 6

1. button:
Selects a desired preset mode.
Exits the OSD menu or goes back to the previous menu when the OSD
menu is active.
2. button:
Decreases values or moves your selection left/down.
GamePlus hotkey. Press to select and MENU to confirm the function
needed.
3. MENU button:
Turns on the OSD menu. Enacts the selected OSD menu item.
4. button:
Increases values or moves your selection right/up.
Brightness hotkey
5. button:
Selects an available input source.

Press (Input Select button) to display DVI/HDMI/DisplayPort signals after

you connect DVI/HDMI/DisplayPort cable with the monitor.

1-2 Chapter 1: Product introduction

6. Power button/power indicator
Turns the monitor on/off.
The color definition of the power indicator is as the below table.

Status Description
Blue ON
Amber Standby mode
OFF OFF

1.3.2 Back view

4 6

Rear connectors
1. AC-IN port. This port connects the power cord.
2. Displayport. This port is for connection for a DisplayPort compatible device.
3. DVI (Dual-Link) port. This 24-pin port is for PC (Personal Computer) DVI-
digital signal connection.
4. HDMI port. This port is for connection with an HDMI compatible device.

Only DisplayPort and DVI ports support 3D feature given NVIDIA 3D

Vision Kit is available.

5. Audio-in port. This port connects PC audio source by the bundled audio
cable.
6. Earphone jack. This port is only available when an HDMI/DisplayPort cable
is connected.

ASUS VG248QE Series LCD Monitor 1-3

1.3.3 GamePlus Function
The GamePlus Function provides a toolkit and creates a better gaming environment for
users when playing different types of games. In addition, Aimpoint function is specially
designed for new gamers or beginners interested in First Person Shooter (FPS) games.
To active GamePlus:

1. Press the GamePlus hotkey.

2. Press to select between Aimpoint and Timer function.
3. Press MENU to confirm the function you choose, and to go back, off, and exit.

GamePlus Main Menu GamePlus Aimpoint

GamePlus Timer GamePlus Timer Position

1-4 Chapter 1: Product introduction

2.1 Assembling the monitor arm/base
To assemble the monitor base:

1. Have the front of the monitor face down on a table.

2. Rotate the arm anti-clockwise 90 degrees. (Figure 1)
3. Fix the base to the arm by fastening the bundled screw. (Figure 2) (Figure 3)
4. Align the arrow mark on the base with the two screws to allow 90 degrees swivel
from either left or right.

We recommend that you cover the table surface with soft cloth to prevent
damage to the monitor.

Figure 1 Figure 2 Figure 3

2.2 Adjusting the monitor

For optimal viewing, we recommend that you look at the full face of the
monitor, then adjust the monitor to the angle that is most comfortable for you.
Hold the stand to prevent the monitor from falling when you change its angle.
The recommended adjusting angle is +15 to -5 (for tilt)/+45 to -45 (for
swiveling/ +110 mm (for height adjustment)/90 (for portrait view).

It is normal that the monitor slightly shakes while you adjust the viewing angle.

ASUS VG248QE Series LCD Monitor 2-1

 2.3 Detaching the arm (for VESA wall
mount)
The detachable arm of this monitor is specially designed for VESA wall mount.
To detach the arm:

1. Have the front of the monitor face down on a table.

2. Loosen the four screws on the back of the monitor and remove the arm/base.

We recommend that you cover the table surface with soft cloth to prevent
damage to the monitor.

2.4 Connecting the cables

Connect the cables as the following instructions:

Displayport HDMI Earphone jack

AC-IN DVI Audio-in

2-2 Chapter 2: Setup

 To connect the power cord: connect one end of the power cord securely to
the monitors AC input, the other end to a power outlet.

To connect the DVI/HDMI/DisplayPort cable:

a. Plug one end of the DVI/HDMI/DisplayPort cable to the monitors DVI/
HDMI/DisplayPort port.
b. Connect the other end of the DVI/HDMI/DisplayPort cable to your
computer's DVI/HDMI/DisplayPort port.
c. Tighten the two screws to secure the DVI connector.

To connect the audio cable: connect one end of the audio cable to the
monitors Audio-in port, the other end to the computers audio-out port.

To use the earphone (only when an HDMI/DisplayPort cable is

connected): connect the end with plug type to the monitors earphone jack.

When these cables are connected, you can choose the desired signal from the
Input Select item in the OSD menu.

2.5 Turning on the monitor

Press the power button . See page 1-2 for the location of the power button. The
power indicator lights up in blue to show that the monitor is ON.

ASUS VG248QE Series LCD Monitor 2-3

2-4 Chapter 2: Setup
3.1 OSD (On-Screen Display) menu

3.1.1 How to reconfigure

1. Press the MENU button to activate
the OSD menu.
2. Press and to
navigate through the functions.
Highlight the desired function and
press the MENU button to activate
it. If the function selected has a sub-menu, press and again
to navigate through the sub-menu functions. Highlight the desired sub-menu
function and press the MENU button to activate it.
3. Press and to change the settings of the selected function.
4. To exit and save the OSD menu, press the button repeatedly until the OSD
menu disappears. To adjust other functions, repeat steps 1-3.
3.1.2 OSD function introduction
1. Splendid
This function contains six sub-
functions you can select for your
preference. Each mode has the
Reset selection allowing you to
maintain your setting or return to
the preset mode.

Scenery Mode: best choice for scenery photo display with SPLENDID
Video Enhancement.
Standard Mode: best choice for document editing with SPLENDID
Video Enhancement.
Theater Mode: best choice for movies with SPLENDID Video
Enhancement.
Game Mode: best choice for games playing with SPLENDID Video
Enhancement.
Night View Mode: best choice for dark-scene games or movies with
SPLENDID Video Enhancement.
sRGB: best choice for viewing photos and graphics from PCs.

In the Standard Mode, the ASCR, Saturation and Sharpness functions are
not user-configurable.

ASUS VG248QE Series LCD Monitor 3-1

2. Color
You can adjust Brightness,
Contrast, Saturation, Color Temp.,
Skin Tone, and Smart View from
this menu.
Brightness: the adjusting
range is from 0 to 100.
is a hotkey to activate this
function.
Contrast: the adjusting range is from 0 to 100.
Saturation: the adjusting range is from 0 to 100.
Color Temp.: contains four modes including Cool, Normal, Warm, and
User Mode.
Skin Tone: contains three color modes including Reddish, Natural, and
Yellowish.
Smart View: provides better display quality under big viewing angle.

In the User mode, colors of R (Red), G (Green), and B (Blue) are user-
configurable; the adjusting range is from 0-100.

3. Image
You can adjust Sharpness, Trace
Free, Aspect Control and ASCR,
from this menu.
Sharpness: the adjusting
range is from 0 to 100.
Trace Free: adjusts the
response time of the monitor.
Aspect Control: adjusts the
aspect ratio to full, 4:3, 1:1 or OverScan.
4:3 is only available when input source is in 4:3 format. OverScan is only
available for the HDMI input source.

ASCR: turns on or off the ASCR (ASUS Smart Contrast Ratio) function.
(Only available at Scenery Mode, Theater Mode, Game Mode, and Night
View Mode.)

3-2 Chapter 3: General Instructions

4. Input Select
In this function, you can select your
desired input source.

5. System Setup
Allows you to adjust the system.
Splendid Demo Mode:
splits the screen into two for
Splendid modes comparison.
Volume: the adjusting range
is from 0 to 100.
ECO Mode: reduces power
consumption.
OSD Setup:
* Adjusts the horizontal position (H-Position)/the vertical position
(V-Position) of the OSD from 0 to 100.
* Adjusts the OSD timeout from 10 to 120 seconds.
* Enables or disables the DDC/CI function.
* Adjusts the OSD background from opaque to transparent.
Information: shows the monitor information.
Language: there are 21 languages for your selection, including English,
French, German, Italian, Spanish, Dutch, Portuguese, Russian, Czech,
Croatian, Polish, Romanian, Hungarian, Turkish, Simplified Chinese,
Traditional Chinese, Japanese, Korean, Thai, Indonesia, Persian.
All Reset: Yes allows you to restore the default settings.

ASUS VG248QE Series LCD Monitor 3-3

3.2 Specifications summary
Panel Type TFT LCD
Panel size 24W (16:9, 60.97 cm) wide screen
Max. Resolution 1920 x 1080
Pixel pitch 0.270 mm
Brightness (Typ.) 350 cd/m2
Contrast Ratio (Typ.) 1000:1
Contrast Ratio (Max.) 80,000,000:1 (with ASCR on)
Viewing angle(H/V) CR>10 170/160
Display colors 16.7 M
Response time 1 ms
SPLENDID Video Enhancement Yes
SPLENDID selection 6 video preset modes (by hotkey)
Color temperature selection 4 color temperatures
Skin-Tone selection 3 skin-tones
Digital input HDMI v1.4 x 1, DisplayPort v1.2 x 1, DVI (Dual-
Link) x 1
Audio-in port 3.5 mm Mini-jack
Earphone jack Yes
Colors Black
Speaker (Built-in) 2 W x 2 Stereo, RMS
Power LED Blue (On)/Amber (Standby)
Tilt +15~ -5
VESA wall mount 100 x 100 mm
Kensington lock Yes
Voltage rating AC: 100~240V
Power consumption Power On: < 45 W, Standby: < 0.5 W,
Power Off: < 0.5 W
Temperature (Operating) 0C~40C
Temperature (Non-operating) -20C~+60C
Dimensions (W x H x D) 569.4 mm x 499.9 mm x 231.0 mm (machine)
674 mm x 413 mm x 221 mm (package)
Weight (Esti.) 5.5 kg (Net); 8.1 kg (Gross)
Multi-languages 21 languages (English, French, German,
Italian, Spanish, Dutch, Portuguese, Russian,
Czech, Croatia, Polish, Romanian, Hungarian,
Turkey, Simplified Chinese, Traditional Chinese,
Japanese, Korean, Thai, Indonesia, Persian)
Accessories DVI (Dual-Link) cable, audio cable, power cord,
Quick start guide, warranty card

3-4 Chapter 3: General Instructions

Regulation approvals CB, CE, Gost-R, CCC, UL/cUL, FCC, C-Tick,
BSMI, VCCI, RoHS, WEEE, Hygenic, J-MOSS,
ErP, PSE, UKrSEPRO, Windows 7 WHQL,
Windows 8 WHQL

*Specifications are subject to change without notice.

ASUS VG248QE Series LCD Monitor 3-5

3.3 Troubleshooting (FAQ)
Problem Possible Solution

Power LED is not ON Press the button to check if the monitor

is in the ON mode.
Check if the power cord is properly
connected to the monitor and the power
outlet.
The power LED lights amber and there is Check if the monitor and the computer are
no screen image in the ON mode.
Make sure the signal cable is properly
connected the monitor and the computer.
Inspect the signal cable and make sure
none of the pins are bent.
Connect the computer with another
available monitor to check if the computer
is properly working.
Screen image is too light or dark Adjust the Contrast and Brightness
settings via OSD.
Screen image is not centered or sized Adjust the H-Position or V-Position
properly settings via OSD.
Screen image bounces or a wave pattern is Make sure the signal cable is properly
present in the image connected to the monitor and the
computer.
Move electrical devices that may cause
electrical interference.
Screen image has color defects (white does Inspect the signal cable and make sure
not look white) that none of the pins are bent.
Perform All Reset via OSD.
Adjust the R/G/B color settings or select
the Color Temperature via OSD.
Screen image is blurry or fuzzy Adjust the Phase and Clock settings via
OSD.
No sound or sound is low Ensure that the HDMI cable is properly
connected to the monitor and the
computer.
Adjust the volume settings of both your
monitor and HDMI device.
Ensure that the computer sound card
driver is properly installed and activated.

3-6 Chapter 3: General Instructions

3.4 Supported operating modes
Resolution Frequency Refresh Rate Horizontal
640x350 70Hz 31.469KHz
640x350 85Hz 37.861KHz
640x480 60Hz 31.469KHz
640x480 67Hz 35KHz
640x480 75Hz 37.5KHz
640x480 85Hz 43.269KHz
720x400 70Hz 31.469KHz
720x400 85Hz 37.927KHz
800x600 56Hz 35.156KHz
800x600 60Hz 37.897KHz
800x600 72Hz 48.077KHz
800x600 75Hz 46.875KHz
800x600 85Hz 53.674KHz
832x624 75Hz 49.725KHz
848x480 60Hz 31.02KHz
1024x768 60Hz 48.363KHz
1024x768 70Hz 56.476KHz
1024x768 75Hz 60.023KHz
1024x768 85Hz 68.677KHz
1152x864 75Hz 67.5KHz
1280x720 60Hz 44.444KHz
1280x720 60Hz 44.772KHz
1280x720 75Hz 56.456KHz
1280x768 60Hz 47.396KHz
1280x800 60Hz 49.306KHz
1280x800 60Hz 49.702KHz
1280x800 75Hz 62.795KHz
1280x960 60Hz 60KHz
1280x1024 60Hz 63.981KHz
1280x1024 75Hz 79.976KHz
1366x768 60Hz 47.712KHz
1440x900 60Hz 55.469KHz
1440x900 60Hz 55.935KHz
1440x900 75Hz 70.635KHz
1680x1050 60Hz 64.674KHz
1680x1050 60Hz 65.29KHz
1920x1080 60Hz 66.587KHz
1920x1080 60Hz 67.5KHz

ASUS VG248QE Series LCD Monitor 3-7

Resolution Frequency Refresh Rate Horizontal
1920x1080* (DVI/DP) 85Hz 95.43KHz (2D)
1920x1080* (DVI/DP) 144Hz 158.11KHz (2D)
1920x1080* (DVI/DP) 100Hz 113.3KHz (2D)/113.8KHz (3D)
1920x1080* (DVIDP) 120Hz 137.2KHz (2D/3D)
640x480P (HDMI) 59.94/60Hz 31.469KHz/31.5KHz
720x480P (HDMI) 59.94/60Hz 31.469KHz/31.5KHz
720x576P (HDMI) 50Hz 31.25KHz
1280x720P (HDMI) 50Hz 37.5KHz
1280x720P (HDMI) 59.94/60Hz 44.955KHz/45KHz
1440x480P (HDMI) 59.94/60Hz 31.469KHz/31.5KHz
1440x576P (HDMI) 50Hz 31.25KHz
1920x1080i (HDMI) 50Hz 28.125KHz
1920x1080i (HDMI) 59.94/60Hz 33.716KHz/33.75KHz
1920x1080P (HDMI) 50Hz 56.25KHz
1920x1080P (HDMI) 59.94/60Hz 67.433KHz/67.5KHz
Note: you must select one of the * timing for enabling 3D or 144Hz feature with a compatible
NVIDIA-GPU graphic card via Dual-link DVI cable connection.

3-8 Chapter 3: General Instructions