Creative Problem Solving - Upload
Creative Problem Solving - Upload
for Auditors
CONVERGENT
THINKING
Divergent Thinking
The ability to draw an ideas from across disciplines and fields of
enquiry to reach a deeper understanding of the world and ones
place in it
Divergent thinking involves generating many options
Creativity and Divergent Thinking
Brainstorming
Reframing Questioning
Reverse Engineering
Imaging
Problem Solving and Convergent Thinking
Convergent Thinking
Deriving the single best (or correct) answer to a clearly defined
question
Convergent thinking involves judging or choosing options and
making decisions
Problem Solving and Convergent Thinking
Steps:
Generate possible criteria to be used in assesing the options. Ask the question, what does
this option have to be for me to want to pursue it? The more specific each criterion is, the
more valuable the matrix will be: any quantification will strengthen the criterion
Select criteria. Choose the criteria that are most important or influential for your decision
Set up the matrix. Place the chosen criteria on the horizontal axis and the options on the
vertical axis
Create a rating scale. Use a scale with two to five increments (good/bad, A through C, 1-5,
etc)
Fill in the matrix using the rating scale. Judge each option on all criteria (horizontally) before
going on the next
Complete the matrix without totaling up the rows
Use the matrix to compare strengths and weaknesses
Appraise or evaluate results
Tools for Problem Solving 3
Classical Story Boarding: Stage Two and Three
The first stage of storyboarding uses divergent thinking, but the second and third stages use
convergent thinking. Here is the description presented earlier of the latter two stages:
Stage Two: The convergent stage (sorting, evaluation, and expansion)
As a group, go through the pile of cards
Group related cards together, but in no particular sequence
Eliminate duplicates
Eliminate ideas and information that everyone agrees are nonproductive
Expand on ideas and information if necessary, either by adding to whats written on a card
by adding cards
Avoid
Dont be
ambiguity
Foolish
Play is
frivolous
Im not
creative
What is problem?
A problem exists when there is a gap betwen what is and what should be
Divergent Brainstorming
Problem Solving in Internal Audit
Divergent Brainstorming
TOPIK: PERENCANAAN
PUTARAN
NO NAMA PESERTA PPM
I II III
18 Jamason Ukuran kinerja perencanaan (tiap level) dan sinkronisasinya Pihak penyusun perencanaan (ybs atau pihak lain) Batasan tanggung jawab perencana dan pelaksana, tg jawab renteng
19 Coenraad Komitmen perencana, melibatkan banyak pihak yg kompeten
.Options
Problem Solving in Internal Audit
1 2 3 4 5
Problem Solving in Internal Audit
es
TOTAL
bl e
su
le
aru
is
ab
an
t Is
na
iB
c
lev
pli
tai
I nd
rre
Re
Ap
At
Cu
OPTIONS
Perencanaan inklusif
2 4 3 1 2 12