Marketing Final 730 PDF
Marketing Final 730 PDF
Marketing Final 730 PDF
CORPORATION
In Partial Fulfillment
Of the Requirements for the Degree
BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION
MAJOR IN MARKETING MANAGEMENT
By:
GO, REANNE JEANNE
HORTELANO, CHRISTIAN JOSHUA
KARDENAS, ROVAN MICKO
KWAK, CARREN
MARCH 2017
Endorsement Sheet
ACKNOWLEDGMENT
The researchers would like to express their sincerest gratitude to the following
people who had helped make this study possible.
To the Lord Almighty, for the overflowing love, generosity, and guidance He
continues to provide the researchers.
To the family, the researchers source of inspiration, especially to each of their
parents, for their utmost support, love, prayers, and for molding them into the individuals
they are today.
To Mrs. Corazon Anzano, the ever-supportive Mark 23 adviser, for the countless
encouragement and support, despite the pressure, and for pushing us beyond our limits to
make this study happen.
To UNA Internationale Trading Corporation, the research respondent, for the time
and support in this study especially to Mr. Rene Tan Go, the company manager, for
sharing his wonderful insights and experiences about the companys labor practices, and
for his assistance in the study. Special thanks to the employees of UNA Internationale
Trading Corporation as well.
To the researchers friends and classmates, for the laughter and positivity, which
keeps them motivated to continue the study.
EXECUTIVE SUMMARY
The word UNA was taken from Juliana Gos mothers name, On Ty, which
means Ana in English. Her nickname was then Una. She was considered as the source
of inspiration for the companys name because of her extreme kindness, humility, and
generosity.
In the 1960s, the family began trading various fishing supplies, equipment, and
products with conglomerates big companies in Manila. A few years later, (in 2001) the
family formed a corporation. It then became known as UNA Internationale Trading
Corporation. The company started out as a supplier of PVC pipes and flexible materials
for weaving to some outdoor furniture exporters in Cebu. Two to three years after, there
was a major increase in the dollar exchange rate. This became bad news for all the
exporters in the Philippines, which included the company UNA Internationale Trading
Corporation.
Fortunately for the family owned company, it was a blessing in disguise. In that
same year, Mr. Rene Go decided to divert the product line of the business to that of the
fishing and hardware equipment used in the fishing and hardware industries. Mr. Sotero
Go, his father, approved of this, since he knew more about the fishing industry, and also
since the fishing industry was booming.
corrugated pipes. It is also an importer and trader of otherxs fishing and hardware
products, which include the STRONGFLEX garden hose, PVC and PE fittings,
DOLPHIN monofilament nets, screens, fish hooks, stainless wires, swivels, and Dan
steel ropes (DSR).
Unlike other companies, UNA Internationale Trading Corporation does not only
focus on maximizing its profit. It is also a people-oriented corporation. In fact, it
provides team-building activities every year to train, develop and improve its personnel,
and strengthen their relationship among one another. UNA Internationale Trading
Corporation gives back to the different communities through outreach programs, such as
feeding programs and mangrove planting activities. In addition to all of this, the
company places great importance on strengthening the Christian faith and the morale of
its people through regular Bible studies and prayer sessions.
Table of Contents
Chapter Page
Title Page 1
Endorsement Sheet 2
Acknowledgement 3
Executive Summary 4
Table of Contents 6
List of Tables 7
List of Figures 7
1 INTRODUCTION
Rationale of the Study 8
THE PROBLEM
Statement of the Problem 9
Significance of the Study 10
Scope and Limitation of the Study 11
DEFINITION AND TERMS 11
2 THEORETICAL BACKGROUND
Review of Related Literature 13
Theoretical Framework 13
Conceptual Framework 17
3 RESEARCH METHODOLOGY
Research Environment 18
Research Respondents 20
Research Instruments 20
Research Procedures 20
APPENDICES
A. Informed Consent 22
B. Research Instrument of the Study (survey Q) 23
C. Other data (picture gallery, maps, etc) 25
D. Curriculum Vitae of all the members
LIST OF TABLES
LIST OF FIGURES
Chapter 1
INTRODUCTION
easy access to information, since one of the owners of the company is a member of the
team. The researchers also deem the company to be very stable, in terms of its systems
and marketing.
The researchers conduct this study for the following reasons. First, it conducts
the study to be able to identify the different marketing practices of the company.
Secondly, they want to be able to help the company improve their marketing practices,
despite the companys stability, as the company still continues to face certain challenges.
THE PROBLEM
1. What is the profile of the company, UNA Internationale Trading Corporation, in terms
of factors such as:
1.1 location;
1.2 products and their respective types;
1.3 historical background, and
1.4 capitalization?
2. What are the marketing practices of UNA Internationale Trading Corporation
according to the marketing mix composed of the 4Ps?
3. What are the challenges encountered by the company?
4. What recommended marketing practices can the researchers suggest based on the
findings drawn from the research?
10
The researchers of the study. Through the data gathered, the researchers will
have an idea of the different marketing practices and strategies present in a company.
This will also help the researchers gain insight about the problems and challenges a
company faces, and help them become more innovative in coming up with recommended
marketing practices. Furthermore, this study will aid them in their future business
endeavors and career paths someday.
Other researchers. This study will aid other researchers, especially those doing
a similar study as them, since this will provide them more information. This study will
open their eyes to the marketing practices present in a company, and may also help them
in their future business endeavors.
11
This study is limited only to the marketing practices and strategies of UNA
Internationale Trading Corporation. The researchers will conduct an in-depth interview
on the manager and the employees of UNA Internationale Trading Corporation. The
answers of the interview will reflect the results of the study. Moreover, they will be
conducting this in March 2017. This study will not include the marketing practices of
other companies in Cebu.
Definition of Terms
The following terms and phrases are defined according to how they are presented in the
study:
Company. This term denotes a business organization that creates or provides goods
and services in exchange for money.
Competitor. In business, any company that is in the same industry, or in a similar
industry, which offers a similar product or service to another, is a competitor.
Employees. This refers to the people who work in UNA Internationale Trading
Corporation. This also refers to people who are employed for wages or salary,
especially at a nonexecutive level.
Fishing and hardware products. These are the types of products manufactured and
produced at UNA Internationale Trading Corporation. Moreover, it comprises of
products such as nylon monofilament line, HDPE rope, and HDPE pipes.
Marketing. These are the activities involved in making people aware of a companys
products and services. It is also the process of promoting, selling, and distributing a
product or service.
Marketing mix (4Ps). This refers to the tactics a company uses to promote its
product in the market, and it composes of the four elements in marketing: product,
price, place, and promotion.
Marketing strategy. It is defined as a coherent and agreed upon process formed
with the aim of increased revenue and market share, or a set of actions designed to
meet your business goals.
12
Practice. This is an actual performance or application. It also refers to the usual way
of doing something.
UNA Internationale Trading Corporation. This is the research respondent. It is a
family-owned business engaged in the manufacturing of fishing and hardware
products.
Chapter 2
THEORETICAL BACKGROUND
13
Theoretical Framework
The theoretical framework of the study speaks in detail about the marketing mix
and the companys corresponding marketing practices and methods.
Originally, the marketing mix is composed of seven elements, namely: product,
price, promotion, place, people, process, and physical environment. However, this study
will only focus on the four elements, or the 4Ps: product, price, promotion, and place.
Product. UNA Internationale Trading Corporation is best known for its fishing and
hardware products, most especially for its strong and high quality nylon monoline and
high density polyethelene (HDPE) ropes. The company has developed its own product
strategies, such as a procedure known as quality control (QC). It is done to make sure the
companys products follow all the specifications. It also makes sure that the rejects,
those products that do not fit the specifications, are recycled as materials for the
production of other materials. For 15 years, the company has developed the
DOLPHIN brand for its nylon monofilament lines and HDPE ropes, which is currently
a known brand in the fishing industry. It properly presents its products upon delivery
14
there are standardized labels created for all their products. This means that there are
separate, specific labels for nylon monoline, for HDPE ropes and pipes, and so on. This
is done to encourage faster memory recall among its customers.
It packages its products well. In packaging nylon, the company seals its nylon in
individual plastic into 5-10 bundles and places them in a sack. Each bundled sack is
equivalent to 20-30 kilograms, depending on the customers requirement.
The company packages its HDPE ropes by placing each coil of rope into
individual plastic, which it is to be placed later in a sack. The standard measurement for
one coil of rope is equivalent to 200 meters. Each rope size has a corresponding number
of coils per sack.
Price. UNA Internationale Trading Corporation sets the prices for its products,
depending on the size. The company incorporates various marketing strategies. One of
these is the product line pricing strategy. This is a strategy that separates its goods into
different cost categories. Another strategy is competition pricing, where it bases its
prices on the competitors prices. It also bases its prices on factors such as direct
15
material and labor costs, overhead cost, variable costs, and percent markup. These are
the strategies of cost plus pricing and cost-based pricing. To allure customers to buy
more, UNA Internationale Trading Corporation offers rebates to their clients. The
company gives a client rebates if they hit a certain volume of products that they
purchased or ordered in a year. They also regulate price cuts and price increases. Since
their products are made up of petroleum-based raw materials, the prices of these products
in their company will increase whenever the price of oil and petroleum will increase as
well.
DOLPLHIN
HIGH
DENSITY
POLYETHYLENE
(HDPE)
ROPE
(Updated
price
list)
SIZE
PRICE
NO.
OF
ROLLS/SACK
#4-2MM
PHP
120.00
90
rolls/sack
#5-
2.5MM
PHP
160.00
90
rolls/sack
#6-3MM
PHP
235.00
45
rolls/sack
#7-3.5MM
PHP
300.00
30
rolls/sack
#8-4MM
PHP
370.00
30
rolls/sack
#9-4.5MM
PHP
485.00
20
rolls/sack
#10-
5MM
PHP
580.00
20
rolls/sack
#12-
6MM
PHP
765.00
16
rolls/sack
#14-
7MM
PHP
1,050.00
12
rolls/sack
#16-
8MM
PHP
1,315.00
10
rolls/sack
#18-
9MM
PHP
1,750.00
8
rolls/sack
#20-
10MM
PHP
2,190.00
5
rolls/sack
#22-
11MM
PHP
2,635.00
5
rolls/sack
#24-
12MM
PHP
3,175.00
4
rolls/sack
Table 1.1 DOLPHIN HDPE Price List
DOLPLHIN
NYLON
MONOFILAMENT
(Updated
price
list)
SIZE
PRICE
0.25MM
BASE
PRICE
+
45.00
0.30MM
BASE
PRICE
+
35.00
0.35MM-0.60MM
BASE
PRICE
+
15.00
0.65MM-1.70MM
BASE
PRICE
1.80MM-3.00MM
BASE
PRICE
+
15.00
Table 1.2 DOLPHIN Nylon price list
16
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to advertise the company and its products to the different hardware and fishing stores that
sell directly to fishermen.
Direct Marketing involves lesser interaction, and is immediate and more
customized, since it focuses on individual customers. This may be in the form of
telephone marketing, online marketing, direct mail, and so on. However, UNA
Internationale Trading Corporation does not make use of online marketing and direct
mail, since the target market of the company is more directed to the masses. Instead, the
company applies this marketing method with the help of its telemarketing team, which
constantly builds and maintains customer relationships.
Conceptual Framework
18
The companys marketing strategies and promotional tools are incorporated based
on the four elements of the marketing mix, also known as the 4Ps of marketing. These
are product, price, place, and promotion. From the marketing mix and the companys
marketing practices and promotional tools, the researchers formulate their recommended
marketing practices and suggestions. These recommendations include expansion of the
companys target market, which composes of the fishing and hardware stores in Visayas
and Mindanao, to other fishing and hardware stores in Luzon and eventually in other
countries. The researchers also recommend the company to strengthen its branding with
the help of advertising strategies such as, such as radio and television ads, banners,
brochures, flyers, and in the future, digital marketing on websites and social media.
Furthermore, the researchers suggest that the company considers the strategy of
branching expanding its plant to different places in the Philippines so it can easily
export its products.
Chapter 3
RESEARCH METHODOLOGY
The study utilizes a qualitative type of research. This means that the data
obtained will be based on direct observation of behavior and open-ended responses from
some employees and the manager of UNA Internationale Trading Corporation.
Research Environment
19
20
Research Respondents
The research will be conducted on the employees and Mr. Rene T. Go, the
manager of UNA Internationale Trading Corporation, since the researchers believe they
have more knowledge and experience on the marketing practices of the company. The
company has a total of 50 employees, composed of the following: a clerical staff headed
by the Head Secretary, sales and marketing staff, a human resource and development
team headed by a HR supervisor, and a production staff headed by a production
supervisor. Thus, a stratified sampling method will be utilized. The researchers will
conduct research on 13 employees, all from the four departments.
Research Instruments
The researchers will conduct an in-depth interview over the phone with the
manager and the employees of the company. The data will be collected and analyzed
based on the answers of the respondents. A copy of the questions will be provided.
Research Procedures
The researchers will request for permission to interview the respondents through a
typewritten or computerized letter. This letter will be addressed to the manager of UNA
Internationale Trading Corporation himself. Once there is confirmation of approval, the
researchers will then proceed to conduct the interview and collect the answers. The
researchers will then assess the answers they received and formulate recommendations
based on them.
21
Chapter 4
BIBLIOGRAPHY
Bennett, Coleman & Co. Ltd. (2017). Definition of Marketing Mix Retrieved March 09,
Ehmke, C., Fulton, J., & Lusk, J. (2005). Marketings Four Ps: First Steps for New
Hooley, Graham, John Saunders, and Nigel Piercy. Marketing Strategy and Competitive
Positioning. Third ed. Harlow, England: Pearson Education Limited, 2004. Print.
Goi, Chai Lee. A Review of Marketing Mix: 4Ps or More? International Journal of
Marketing Studies 1.1 (2009): n. pag. Canadian Center of Science and Education.
Lambert, L. (n.d.). Marketing Strategies and Tactics. Retrieved March 09, 2017, from
http://www.business.vic.gov.au/marketing-sales-and-online/increasing-sales-
through-marketing/marketing-mix-strategies-and-tactics
Moderandi Inc. (2013). The Strategic Marketing Process: How to Structure Your
http://www.marketingmo.com/wp-content/uploads/2013/12/The-Strategic-
Marketing-Process-eBook.pdf
Nimble Division. (n.d.). The Importance of Marketing Strategy [Web log post]. Retrieved
from http://nimbledivision.com/downloads/NimbleDivision-WhitePaper-The-
Importance-of-Marketing-Strategy.pdf
22
Patel, K. (2010). 6 Proven Ways to Generate Leads. Best Practices for Marketing
http://www.salesforce.com/assets/pdf/misc/BP_MrktngMngrs.pdf#page4
http://www.docurated.com/knowledge/marketing-strategy-definition-best-
practices-tips
webster.com/dictionary/practice
APPENDIX A
INFORMED CONSENT
23
APPENDIX B
RESEARCH INSTRUMENT
Good day! We are second year Business Administration students major in Marketing
Management from the Department of Business Administration of the University of San
Carlos conducting our research entitled, Marketing Practices of UNA Internationale
Trading Corporation. We would like to invite you to participate in our interview and
answer the following questions honestly. We assure you that your answers will be kept in
utmost confidence. Thank you.
24
25
APPENDIX C
OTHER DOCUMENTS
26
27
Nylon making
28
Rope making
29
Interview with Mr. Rene Go, the C.O.O. & General Manager of UNA
30
APPENDIX D
CURRICULUM VITAE
Personal Information
Name: Go, Reanne Jeanne L.
Date of Birth: November 22, 1998
Permanent Address: 268 Chicago St., Royale Cebu
Estates,
Consolacion Cebu
Email Address: [email protected]
Contact Number: 0933 198 4977
Educational Background
Level School Year Attended
Tertiary University of San 2015 to present
Carlos
Secondary Sacred Heart School- 2011 to 2015
Ateneo de Cebu
Primary Sacred Heart School- 2005 to 2011
Ateneo de Cebu
Relevant Work Experience
Telemarketer, UNA Internationale Trading Corporation, Tayud, Liloan, Cebu
(March to May 2016)
Trainee, Chikaan Sa Cebu, May 2014
Conferences Attended
31
SBE ICBE
February 12-13, 2016
Michael Richartz Convention Center
University of San Carlos
Talamban, Cebu City
Personal Information
Name: Hortelano, Christian Joshua A.
Date of Birth: December 23, 1998
Permanent Address: Guadalupe, Cebu City
Email Address: [email protected]
Contact Number: 09229281991
Educational Background
Level School Year Attended
Tertiary University of San 2015 to present
Carlos
Secondary University of Southern 2011 to 2015
Philippines Foundation
Primary Tabogon Central 2006 to 2011
School
Relevant Work Experience
Secretary at Municipal Hall in Tabogon
Waiter at Jollibee
Conferences Attended
32
Cebu City
City Sports Club
SBE ICBE
February 12-13, 2016
Michael Richartz Convention Center
University of San Carlos
Talamban, Cebu City
Personal Information
Name: Kardenas, Rovan Micko A.
Date of Birth: July 21, 1995
Permanent Address: 642 P. Burgos St. Poblacion Talisay City
Email Address: [email protected]
Contact Number: 09425193513
Educational Background
Level School Year Attended
Tertiary University of San 2014 to present
Carlos
Secondary Lincoln Jr. High, Niles 2010 to 2014
West High School
Primary St. Peter Catholic 2004 to 2010
School
Relevant Work Experience
Conferences Attended
33
January 2016
University of San Carlos
Cebu City
City Sports Club
SBE ICBE
February 12-13, 2016
Michael Richartz Convention Center
University of San Carlos
Talamban, Cebu City
Personal Information
Name: Kwak, Carren Sestoso
Date of Birth: August 12, 1993
Permanent Address: Mandaue City
Email Address:
Contact Number:
Educational Background
Level School Year Attended
Tertiary University of San 2010 to present
Carlos
Secondary Abellana National High 2005 to 2009
School
Primary Tabogon Central 2000 to 2005
School
Relevant Work Experience
Conferences Attended
34
SBE ICBE
February 12-13, 2016
Michael Richartz Convention Center
University of San Carlos
Talamban, Cebu City