Business Analysis Planning and Monitoring
Business Analysis Planning and Monitoring
Business Analysis Planning and Monitoring
and Monitoring
EEPTM of International Institute of Business Analysis [IIBA], Canada
REP of International Requirements Engineering Board [IREB], Germany
Presenter
Vikram Sivaraman, M. Tech, PGDBM & CPM
Assistant Vice President [Business Analysis]
Input
Needs
Plan Business Analysis Approach
Elements
Planning Approach: predictive and adaptive approach
Formality and Level of Detail of Business Analysis
Deliverables: formal documentations and templates; based
on interactions; formal documentation at the end
Business Analysis Activities: deliverable to task; work
division
Timing of Business Analysis Work: resources, urgency,
concurrent work and constraints
Complexity and Risk: size of change, bus areas affected,
tech. complexities, risks that would hinder BA activities
Acceptance: sign-off(structured)
Plan Business Analysis Approach
Techniques
Brainstorming
Business Cases
Document Analysis
Estimation
Financial Analysis
Functional Decomposition
Interviews
Item Tracking
Plan Business Analysis Approach
Techniques
Lessons Learned
Process Modelling
Reviews
Risk Analysis and Management
Scope Modelling
Survey or Questionnaire
Workshops
Plan Business Analysis Approach
Stakeholders
Domain Subject Matter Expert
Project Manager
Regulator
Sponsor
Outputs
Business Analysis Approach
Plan Business
Analysis Approach
Plan Stakeholder Engagement
Inputs
Needs
Business Analysis Approach
Elements
Perform Stakeholder Analysis
Define Stakeholder Collaboration
Stakeholder Communication Needs
Plan Stakeholder Engagement
Elements
Perform Stakeholder Analysis: direct and indirect impact
study stakeholder wheel; missing requirements.
Roles
Attitudes: +,-.
Decision Making authority
Level of power of Influence
Define Stakeholder Collaboration: consider-timing, location,
wikis, delivery method, stakeholder preference
Stakeholder Communication Needs: what, whom to, when,
frequency, level of detailing and formality.
The Stakeholder Wheel
Partners
Customers Supplier
Competitors Regulators
Owners Employees
Managers
Plan Stakeholder Engagement
Techniques
Brainstorming
Business Rules Analysis
Document Analysis
Interviews
Plan Stakeholder Engagement
Lessons Learned
Mind Mapping
Organizational Modelling
Process Modelling
Risk Analysis and Management
Scope Modelling
Stakeholder List, Map, or Personas
Survey or Questionnaire
Workshops
Plan Stakeholder Engagement
Stakeholders
Customers
Domain Subject Matter Expert
End User
Project Manager
Regulator
Sponsor
Supplier
Plan Stakeholder Engagement
Outputs
Stakeholder Engagement Approach
Plan
Stakeholder
Engagement
Plan Business Analysis Governance
Inputs
Business Analysis Approach
Stakeholder Engagement Approach
Elements
Decision Making
Change Control Process
Plan Prioritization Approach
Plan for Approvals
Plan Business Analysis Governance
Elements
Decision Making: participant, lend experience, review and
approve.
Change Control Process: determine: process for change
request, elements of change, how to prioritize change,
document change, how to communicate, who will do impact
analysis, who will authorize change.
Plan Prioritization Approach: time lines, expected value,
dependencies, resources constraints.
Determine: formality, who, prioritization technique,
Plan for Approvals
Plan Business Analysis Governance
Techniques
Brainstorming
Document Analysis
Interviews
Plan Business Analysis Governance
Item Tracking
Lessons Learned
Organizational Modelling
Process Modelling
Reviews
Survey or Questionnaire
Workshops
Plan Business Analysis Governance
Stakeholders
Domain Subject Matter Expert
Project Manager
Regulator
Sponsor
Outputs
Governance Approach
Plan Business
Analysis Governance
Plan Business Analysis Information Management
Inputs
Business Analysis Approach
Governance Approach
Stakeholder Engagement Approach
Elements
Organization of Business Analysis Information: easy to
access, use, structured, shall not have duplicates
Level of Abstraction: breadth and depth of information,
present based on audience
Plan Traceability Approach: based on domain complexity,
org. standards, add value with lesser overheads
Plan Business Analysis Information Management
Techniques
Brainstorming
Interviews
Item Tracking
Lessons Learned
Mind Mapping
Process Modelling
Survey or Questionnaire
Workshops
Plan Business Analysis Information Management
Stakeholders
Domain Subject Matter Expert
Regulator
Sponsor
Outputs
Information Management Approach
Plan Business
Analysis
Information
Management
Identify Business Analysis Performance
Inputs
Business Analysis Approach
Performance Objectives (external)
Elements
Performance Analysis: what constitutes effective BA work,
can be formal or informal
Assessment Measures: accuracy and completeness,
knowledge, org. support, significance, strategic & timeliness
Analyze Results: compare, stakeholders point of view
Recommend Actions for Improvement: preventive, corrective
and improvement
Identify Business Analysis Performance
Techniques
Brainstorming
Interviews
Item Tracking
Lessons Learned
Metrics and Key Performance Indicators (KPIs)
Identify Business Analysis Performance
Observation
Process Analysis
Process Modelling
Reviews
Risk Analysis and Management
Root Cause Analysis
Survey or Questionnaire
Workshops
Identify Business Analysis Performance
Stakeholders
Domain Subject Matter Experts
Project Manager
Sponsor
Outputs
Business Analysis Performance Assessment
Identify Business
Analysis
Performance
Thank You