UPK Development Process
PHASE I COOL-OFF PERIOD PHASE II
Analyze Design Develop Review Analyze Design Analyze Develop Review Implement Evaluate
30 min 60 min 30 min/ UPK 1d 60 min 1d 20 min 10 min/UPK 1d 1d
Kick-off meeting Identify terms for Provide Improve training Develop Identify changes Send UPKs to Continuous
Escalate Develop glossary Escalate
with SME glossary explanations structure assessment requested from publish on the web Improvement
materials SME Review server Process
NO NO
Receive UPK Identify learning Develop Attach infographics
Build placeholders Include test script objectives and infographics Publish UPKs to
project materials
information in the Response YES duration Response YES local drive
UPK Notes area within 24 within 24
hours hours
Ensure alignment
Identify training Update feedback to PMO training
structure standards Make final
form
changes to UPK
Edit UPKs
Send glossary and Send UPK players
Ensure access to training documents for final SME
Attach feedback
related application to SME for review Build placeholders review
form
and other
documents Record UPKs
Perform internal Implement SME Perform internal
review changes to training review
materials
October 15, 2014 Page 1