Service Manual

Trucks
Group 38
Release 01
Fault codes tachograph
TAC-DIG, TAC-DIG2

20 030797
 Foreword
The descriptions and service procedures contained in this manual are based on designs
and methods studies carried out up to April 2005.

The products are under continuous development. Vehicles and components produced
after the above date may therefore have different specifications and repair methods.
When this is judged to have a significant bearing on this manual, supplementary service
bulletins will be issued to cover the changes.

The new edition of this manual will update the changes.

In service procedures where the title incorporates an operation number, this is a
reference to V.S.T. (Volvo Standard Times).

Service procedures which do not include an operation number in the title are for general
information and no reference is made to V.S.T.

The following levels of observations, cautions and warnings are used in this Service
Documentation:

Note: Indicates a procedure, practice, or condition that must be followed in order to have
the vehicle or component function in the manner intended.

Caution: Indicates an unsafe practice where damage to the product could occur.
Warning: Indicates an unsafe practice where personal injury or severe damage to the
product could occur.

Danger: Indicates an unsafe practice where serious personal injury or death could occur.

Volvo Truck Corporation

Gteborg, Sweden

Order number: 20 030797

2005 Volvo Truck Corporation, Gteborg, Sweden

All rights reserved. No part of this publication may be reproduced, stored in

retrieval system, or transmitted in any forms by any means, electronic,
mechanical, photocopying, recording or otherwise, without the prior written
permission of Volvo Truck Corporation.
ENG14728
 Contents
Specifications ......................................................................................... 3
Tachograph ............................................................................................ 3
Speedometer sensor ............................................................................. 3
Tachograph, signal descriptions ............................................................ 4

Tools ........................................................................................................ 7
Special tools .......................................................................................... 7
Other special equipment ........................................................................ 8

Malfunction ............................................................................................. 9
Tachograph, fault codes, general information ........................................ 9
Tachograph, fault code table ................................................................ 10
02, 03 Internal error ............................................................................. 12
04 Internal fault .................................................................................... 13
05 Internal fault .................................................................................... 14
06 Timing fault ..................................................................................... 15
07 Display fault .................................................................................... 16
08 Internal fault .................................................................................... 17
09 Calibration fault. .............................................................................. 18
10 Internal fault .................................................................................... 19
11 Internal fault .................................................................................... 20
12 Transfer fault. .................................................................................. 21
13 Internal fault .................................................................................... 22
14 Internal fault .................................................................................... 23
15 Internal fault .................................................................................... 24
16 Sensor fault. .................................................................................... 25
17 Security infringement. ..................................................................... 26
18 Security infringement. ..................................................................... 27
19 Voltage failure. ................................................................................ 28
20 Sensor fault. .................................................................................... 29
21 Sensor fault. .................................................................................... 30
22 Sensor fault. .................................................................................... 31
23 Security infringement. ..................................................................... 32
24 Security infringement. ..................................................................... 33
25 Security infringement. ..................................................................... 34
26 Security infringement. ..................................................................... 35
27 Security infringement. ..................................................................... 36
28 Journey without card. ...................................................................... 37
29 Card conflict. ................................................................................... 38
30 Overspeed ...................................................................................... 39
31 Voltage failure. ................................................................................ 40
32 ......................................................................................................... 41
33 ......................................................................................................... 42
34 Card cannot be taken out. .............................................................. 43
35 Process delayed. ............................................................................ 44
36 Printout not possible. ...................................................................... 45
37 Delayed printout .............................................................................. 46
38 Printer drawer open. ....................................................................... 47
39 Out of paper. ................................................................................... 48
40 Internal fault .................................................................................... 49
41 Card fault ........................................................................................ 50
42 Security infringement. ..................................................................... 51
43 Security infringement. ..................................................................... 52
44 Card is not closed. .......................................................................... 53
45 Time overlap ................................................................................... 54
46 Card inserted while travelling. ......................................................... 55
47 Security infringement. ..................................................................... 56
48 Card not valid. ................................................................................. 57
1
 49 Recording inconsistent. .................................................................. 58
50 Faulty card. ..................................................................................... 59
51 Invalid card. ..................................................................................... 60
52 Card closed. .................................................................................... 61
53 Internal fault .................................................................................... 62
56 Rest period 1.04h15 ||00h15 .......................................................... 63
57 Rest period! 1.04h15 ||00h30 ......................................................... 64
Error entered. ....................................................................................... 65
Enter data. ........................................................................................... 66

Feedback

2
Group 38 Fault codes tachograph Specifications

Specifications
Tachograph
Data
Make .......................................................................................................................................................... Siemens VDO
Model name ................................................................................................................................................... DTCO 1381
Measurement range ........................................................................................................................................ 0-220km/h
Display ................................................................................ 2 lines of 16 characters each. Display that can be inverted.
Pulse area .................................................................................................................................. 4000 - 25000 pulses/km
Weight .................................................................................................................................................................. 1200g

Tolerances
Speed .................................................................................................................................................................. 1km/h
Mileage .................................................................................................................................................................... 1 %
Time (displayed) ............................................................................................................................ 2 seconds/24 hours

Electrical data
Operating voltage ............................................................................................................................................... 20 -32 V
Maximum current consumption in normal operation .................................................................................................... 5 A
Back-up battery .............................................................................................................................. 1/2 AA 3 V Lithium cell

Speedometer sensor
Operating voltage, U E .................................................................................................................................. 6.5 - 9 V DC
Power consumption ........................................................................................................................................ max 15 mA
Shape of curve (connection 3) .............................................................................................................................. Square
Frequency range ....................................................................................................................................... 1 Hz - 2000 Hz
Output signal (connection 3) .......................................................................... Real time signal U L max = 0.8 V, at 250 A
........................................................................................................................................... U H min =U E -1.5 V, at 150 A

3
Group 38 Fault codes tachograph Specifications

Tachograph, signal descriptions

Measurement between tachograph and cable harness, connectors A,
B, C and D
U = DC (direct current) in volts (V)
Ubat = battery voltage
f = frequency in Hertz (Hz)

Conditions:

Ignition key in drive position

Tachograph connected

Conn. Signal type Measurement Expected value Remarks

points
A1 Power supply A1-A5 U Ubat UADR

U Ubat minus 5 V ADR

A2 Instrumentation lighting A2-A5 U Ubat FL6
Parking lights activated
A3 Voltage supply (kl DR) A3-A5 U Ubat (starter key in
drive position)
U 0 V (starter key in
stop position)
A4 SAE J1939 CAN 2 A4 - Earth
U 2.5 V
A5 Ground connection A5 - Earth U 0 V
A6 Ground connection A6-Earth U 0 V
A8 SAE J1939 CAN 2 A8 - Earth U 2.45 V
B1 Voltage feed, sensor B1-Earth U 8.63 V
B2 Earth connection, sensor B2-Earth U 0 V
B3 Real time signal, sensor B3-Earth U 7.18 V
B4 Cryptic signal, sensor B4-Earth U 7.85 V
B6 Speed information, radio (Possibly B6-Earth U 0.2 V 0 km/h
also change other control units)
U 1.8 V 50 km/h
U 3.0 V 80 km/h
U 4.5 V 120 km/h
B7 Vehicle speed B7 - ground U 2.3 V See fault code 10
tachograph
C2 Ground connection C2 - ground U 0 V FL6
C3 Rpm, signal C3 - ground Square wave signal FL6
f 220 Hz(700 rpm) Engine running (idling)
U 13.85 V
D8 Dynafleet, serial statys output D8 - ground High U 9.3 V Multimeter set at
(Driver 1) Low U 6.0 V min/max

4
Group 38 Fault codes tachograph Specifications

Measurement against cable harness, connectors A, B, C and D

U = DC (direct current) in volts (V)

R = resistance in ohms ( )

Ubat = battery voltage

f = frequency in Hertz (Hz)

Conditions:

Tachograph disconnected

Start key in the stop position, unless otherwise

stated

Test pins 9990008 are to be used when measuring

against the cable harness

Conn. Signal type Measurement Expected value Remarks

points
A1 Power supply A1-A5 U Ubat UADR
U Ubat minus 5 V ADR
A2 Instrumentation lighting A2-A5 U Ubat FL6
Parking lights
activated
A3 Voltage supply (kl DR) A3-A5 U Ubat (starter key in drive
position)
U 0 V (starter key in stop
position)
A4 SAE J1939 CAN 2 A4 - Earth Starter key in
U 2.87 V drive position.
A5 Ground connection A5 - Earth R0
A6 Ground connection A6-Earth R0
A8 SAE J1939 CAN 2 A8 - Earth U 2.12 V Starter key in
drive position.
B1 No relevant
measurement
B2 No relevant
measurement
B3 No relevant
measurement
B4 No relevant
measurement
B6 No relevant
measurement

B7 Vehicle speed See fault code

10 tachograph
C2 Ground connection C2-Earth R0 FL6

5
Group 38 Fault codes tachograph Specifications

Conn. Signal type Measurement Expected value Remarks

points
C3 Rpm, signal C3-Earth Square wave signal FL6 Engine
f 220 Hz(700 rpm) running
U 13.85 V (idling)
D8 Dynafleet, serial statys output D8 - Ground See fault code
(Driver 1) MID 203

6
Group 38 Fault codes tachograph Tools

Tools
Special tools
The following special tools will be required when working
on the tachograph. The tools can be ordered from
Volvo Parts.

T3018154

Pullers (two required) 20584494.

T0011649

Multimeter 9812519.

T3015505

Set with test pins 9990008.

7
Group 38 Fault codes tachograph Tools

Other special equipment

Note: For more information on the programming tool,
please contact the importer.

T3015768

Example of programming tool

T3014262

Example of programming tool

8
Group 38 Fault codes tachograph Malfunction

Malfunction
Tachograph, fault codes, general information
When there is an fault in the tachograph system, a fault Note: The tachograph does not handle fault codes in the
code is normally stored in the tachograph unit. When the same way as the vehicles other control units. Fault codes
fault is active, this is shown in the tachograph display. are displayed as illustrated.

T3017893

Error messages for fault codes are shown as follows:

1 Pictograms or pictogram combinations (specified

in accordance with legal requirements)
2 Informative text
3 Fault code number

The background flashes for 30 seconds or

until a button is pressed.

Note: Tachograph fault codes are shown on the

tachograph display. However, the driver is made aware of
any messages and warnings by a warning lamp.

T3017898

Note: The fault codes are used as indicators when

troubleshooting. This does not mean that the tachograph
needs automatically to be changed if there are fault codes
stored.

9
Group 38 Fault codes tachograph Malfunction

Tachograph, fault code table

The table below shows all fault codes available in the
tachograph.

Fault codes table

Code Display text Remarks Pictogram
02, 03 Internal fault. 02, 03 Internal error page 12
04 Internal fault. 04 Internal fault page 13
05 Internal fault. 05 Internal fault page 14
06 Time fault 06 Timing fault page 15
07 Display fault. 07 Display fault page 16
08 Internal fault. 08 Internal fault page 17
09 Calibration fault. 09 Calibration fault. page 18
10 Internal fault. 10 Internal fault page 19
11 Internal fault. 11 Internal fault page 20
12 Download fault. 12 Transfer fault. page 21
13 Internal fault. 13 Internal fault page 22
14 Internal fault. 14 Internal fault page 23
15 Internal fault. 15 Internal fault page 24
16 Sensor fault. 16 Sensor fault. page 25
17 Security breach. 17 Security infringement. page 26
18 Security breach. 18 Security infringement. page 27
19 Power interruption. 19 Voltage failure. page 28
20 Sensor fault. 20 Sensor fault. page 29
21 Sensor fault. 21 Sensor fault. page 30
22 Sensor fault. 22 Sensor fault. page 31
23 Security breach. 23 Security infringement. page 32
24 Security breach. 24 Security infringement. page 33
25 Security breach. 25 Security infringement. page 34
26 Security breach. 26 Security infringement. page 35
27 Security breach. 27 Security infringement. page 36
28 Driving without card. 28 Journey without card. page 37
29 Cards conflict. 29 Card conflict. page 38
30 Overspeed. 30 Overspeed page 39
31 Power interruption. 31 Voltage failure. page 40
32 32 page 41
33 33 page 42
34 Ejection not possible. 34 Card cannot be taken out. page 43
35 Process delayed. 35 Process delayed. page 44
36 Printout not possible. 36 Printout not possible. page 45
37 Printout delayed. 37 Delayed printout page 46
38 Drawer open. 38 Printer drawer open. page 47
39 No paper. 39 Out of paper. page 48
40 Internal fault. 40 Internal fault page 49

10
Group 38 Fault codes tachograph Malfunction

41 Card fault. 41 Card fault page 50

42 Security breach. 42 Security infringement. page 51
43 Security breach. 43 Security infringement. page 52
44 Card not closed. 44 Card is not closed. page 53
45 Time overlap. 45 Time overlap page 54
46 Insertion while driving. 46 Card inserted while travelling. page 55
47 Security breach. 47 Security infringement. page 56
48 Card not valid. 48 Card not valid. page 57
49 Recording inconsistent. 49 Recording inconsistent. page 58
50 Card error. 50 Faulty card. page 59
51 Wrong card type. 51 Invalid card. page 60
52 Card locked. 52 Card closed. page 61
53 Internal fault. 53 Internal fault page 62
56 Break! 1.04h15 ||00h15 56 Rest period 1.04h15 ||00h15 page 63
57 Break! 1.04h30 ||00h30 57 Rest period! 1.04h15 ||00h30 page 64
Wrong entry Error entered. page 65
Please enter. Enter data. page 66

11
Group 38 Fault codes tachograph Malfunction

02, 03 Internal error

Fault code Interruption of the feed voltage to the tachograph or

the programming tool.
02, 03
Internal fault. Loose connections or fault in the wiring between the
tachograph and the programming tool.
Conditions for fault code:
Appropriate action:
A serious fault has occurred in the tachograph, or there
is a communication fault between the tachograph and Check the programming tool connector and wiring.
the programming tool.
Check the power supply to the tachograph and the
Possible causes of faults: programming tool.

The position of the starter key has been changed If the fault code remains, without apparent cause, change
during calibration. the tachograph.

12
Group 38 Fault codes tachograph Malfunction

04 Internal fault

Fault code Possible causes of faults:

04 An internal fault in the tachograph.

Internal fault. Appropriate action:
Conditions for fault code:
If the fault code remains, without apparent cause, change
the tachograph.
The tachograph has detected an internal fault.

13
Group 38 Fault codes tachograph Malfunction

05 Internal fault

Fault code Loose connections or fault in the wiring between the

tachograph and the programming tool.
05
Internal fault. Interruption of the feed voltage to the tachograph or
the programming tool.
Conditions for fault code:
Appropriate action:
A communication fault has arisen between the
programming tool and the tachograph during Check the connector and wiring to the programming
calibration. tool.

Possible causes of faults:

The position of the starter key has been changed

during calibration.

14
Group 38 Fault codes tachograph Malfunction

06 Timing fault

Fault code 06 Appropriate action:

06 Check the UTC time in the tachograph and if necessary

Timing fault correct it using the programming tool.

Conditions for fault code: Check the time function in the tachograph.

I timing fault has been detected in the tachograph, the If the fault code remains, without apparent cause, change
times are not plausible. the tachograph.

Possible causes of faults: Comments:

The clock has stopped or is running incorrectly. Neither the driver card nor the company card are
accepted, with the aim of preventing the storage of
The tachograph time is not plausible. incorrect data.

15
Group 38 Fault codes tachograph Malfunction

07 Display fault

Fault code 07 Fault in the internal transfer to the display.

07 Defective display.
Display fault. Appropriate action:
Conditions for fault code:
If the fault code remains, without apparent cause, change
the tachograph.
Display fault (the display sometimes disappears).
Possible causes of faults:

16
Group 38 Fault codes tachograph Malfunction

08 Internal fault

Fault code 08 One or more buttons has jammed or has remained

depressed for more than three minutes.
08
Internal fault. Appropriate action:

Conditions for fault code: Check the buttons, release any buttons that may have
jammed.
A fault has been detected in the button set. One or
If the fault code remains, without apparent cause, change
more buttons has jammed or has remained depressed
for more than three minutes. the tachograph.

Possible causes of faults:

17
Group 38 Fault codes tachograph Malfunction

09 Calibration fault.

Fault code 09 Possible causes of faults:

09 Internal fault.
Calibration fault Appropriate action:
Conditions for fault code:
If the fault code remains, without apparent cause,
change the tachograph.
The checksum for a calibration calculation is incorrect.

18
Group 38 Fault codes tachograph Malfunction

10 Internal fault

Fault code 10 Internal fault in the tachograph signal output

(connection B7).
10
Internal fault. Appropriate action:

Conditions for fault code: Check the tachograph and Vehicle Electronic Control
Unit connectors.
No speed signal pulses from the speed signal output
(connection B7). The tachograph continuously Check the signal line (connector B7) between the
monitors the speed signals to the Vehicle Electronic tachograph and the Vehicle Electronic Control Unit for
Control Unit. breakage, short circuit to ground or incorrect voltage.

Possible causes of faults: Check the Vehicle Electronic Control Unit signal input
(connection PB6).
Loose connections, contact resistance or oxidation
Appropriate check:
in the tachograph or Vehicle Electronic Control Unit
connectors.
For a detailed fault tracing description of the wiring and
connector, refer to the separate Service Information,
Break in the signal line, short circuit to ground or feed
Function Group 371, information type diagnostics,
voltage.
"Wiring and connector, fault tracing".
Internal fault in the Vehicle Electronic Control Unit
signal input (connection PB6).

19
Group 38 Fault codes tachograph Malfunction

11 Internal fault

Fault code 11 Appropriate action:

11 After a long period of printing, the print head can

Internal fault. become too hot. Wait for a while until it cools.

Conditions for fault code: Restart the printer by disconnecting the printer supply
(connector A1) for a few seconds.
A fault has been detected in the printer.
If the fault code remains, without apparent cause, change
Possible causes of faults: the tachograph.

The internal power supply to the printer unit is faulty.

The print head temperature is outside the specified

limit.

20
Group 38 Fault codes tachograph Malfunction

12 Transfer fault.

Fault code 12 Appropriate action:

12 Repeat the downloading procedure.

Transfer fault.
Check the wiring connections.
Conditions for fault code:
Check the tachograph connections.
A communication fault has occurred while downloading
Check the dowloading station.
data from a card or the tachograph memory.

21
Group 38 Fault codes tachograph Malfunction

13 Internal fault

Fault code 13 Appropriate action:

13 Check the Vehicle Electronic Control Unit fault codes

Internal fault. and take appropriate action if necessary.

Note: This type of fault normally generates fault codes Check the power supply to the Vehicle Electronic
in the Vehicle Electronic Control Unit. It may give rise Control Unit.
to other symptoms than those described below, e.g. no
Appropriate check:
speedometer indication and/or odometer update in the
instrument panel. Fault trace the data link, refer to Function Group 3711,
information type diagnostics, "Fault tracing data links".
Conditions for fault code:
Comments:
A CAN message indicates that the Vehicle Electronic
Control Unit is not answering or activated during The fault codes will disappear after the ignition has
starting. been switched on for 10 seconds.
Possible causes of faults: The tachograph may not necessarily be the reason for
the fault code.
Power feed to the Vehicle Electronic Control Unit is
missing.

Power feed to the Vehicle Electronic Control Unit is

missing with the key in the drive position.

22
Group 38 Fault codes tachograph Malfunction

14 Internal fault

Fault code 14 Short circuit to voltage or ground by J1939 CAN2.

14 Appropriate check:
Internal fault.
For a detailed fault tracing description of the wiring and
Note: This type of fault normally generates fault codes connector, refer to the separate Service Information,
in the Vehicle Electronic Control Unit. It may give rise Function Group 371, information type diagnostics,
to other symptoms than those described below, e.g. no "Wiring and connector, fault tracing".
speedometer indication and/or odometer update in the
instrument panel. Fault trace the data link, refer to Function Group 3711,
information type diagnostics, "Fault tracing data links".
Conditions for fault code: Comments:
Link fault, no message sent on SAE J1939 CAN2.
The tachograph may not necessarily be the reason for
Possible causes of faults: the fault code.

Break in J1939 CAN2-lnken.

23
Group 38 Fault codes tachograph Malfunction

15 Internal fault

Fault code 15 Incorrect configuration of the tachograph.

15 Appropriate action:
Internal fault.
Check the power supply to the Vehicle Electronic
Conditions for fault code: Control Unit and the instrument panel.

Fault or open-circuit communication between the Check the tachograph, Vehicle Electronic Control Unit
tachograph and the programming tool. and instrument panel connectors for loose connections,
contact resistance and oxidation.
Possible causes of faults:
Check the tachograph calibrated data using a
Interruption of the feed voltage to the Vehicle Electronic programming tool.
Control Unit or the instrument panel.
Appropriate check:
Loose connections, contact resistance or oxidation
in the tachograph, Vehicle Electronic Control Unit or Fault trace the data link, refer to Function Group 3711,
instrument panel connectors. information type diagnostics, "Fault tracing data links".

24
Group 38 Fault codes tachograph Malfunction

16 Sensor fault.

Fault code 16 Possible causes of faults:

16 Defective road speed sensor.

Sensor fault. Appropriate action:
Conditions for fault code:
Check the road speed sensor.
Road speed sensor indicates an internal fault after
Change the road speed sensor if necessary.
self-testing.

25
Group 38 Fault codes tachograph Malfunction

17 Security infringement.

Fault code 17 Possible causes of faults:

17 Road speed sensor defective or alternatively tampered

Security breach. with.

Conditions for fault code: Appropriate action:

Deficient data reliability. Internal sensor fault, road Check the road speed sensor.
speed sensor indicates incomplete data. Change the road speed sensor if necessary.

26
Group 38 Fault codes tachograph Malfunction

18 Security infringement.

Fault code 18 The road speed sensor has not matched up with the
tachograph.
18
Security breach. Defective road speed sensor.

Conditions for fault code: Appropriate action:

Fault in the match between the road speed sensor and Check the road speed sensor.
the tachograph has been detected. The road speed Use a programming tool to match up the road speed
sensor indicates an internal fault. sensor to the tachograph.
Possible causes of faults: Change the road speed sensor if necessary.

27
Group 38 Fault codes tachograph Malfunction

19 Voltage failure.

Fault code 19 Defective road speed sensor.

19 Appropriate action:
Voltage failure.
Check the connectors between the road speed sensor
Conditions for fault code: and the tachograph for loose connections, resistance
and oxidation.
A break in the road speed sensor power feed has been
detected. Check the power supply line and the ground line to the
road speed sensor for open circuits and short circuits
Possible causes of faults: to ground.

Loose connections, contact resistance or oxidation in Check the power supply to the tachograph when
the road speed sensor or tachograph connectors. starting.

Open or short circuit in the wiring between the road Appropriate check:
speed sensor and the tachograph.
For a detailed fault tracing description of the wiring and
Interruption or short circuit to ground of the feed connector, refer to the separate Service Information,
voltage to the road speed sensor. Function Group 371, information type diagnostics,
"Wiring and connector, fault tracing".
Voltage variations in the tachograph power feed during
starting.

28
Group 38 Fault codes tachograph Malfunction

20 Sensor fault.

Fault code 20 Appropriate action:

20 Check the connectors between the road speed sensor

Sensor fault. and the tachograph for loose connections, contact
resistance and oxidation.
Conditions for fault code:
Check the signal line between the road speed
Fault in the communications between the tachograph sensor and the tachograph (connector B4) for loose
and the road speed sensor. Signal from the road speed connections, open circuits, short circuits to ground or
sensor to the tachograph missing (connection B4). incorrect voltage.
Possible causes of faults: Appropriate check:

Loose connections, contact resistance or oxidation in For a detailed fault tracing description of the wiring and
the road speed sensor or tachograph connectors. connector, refer to the separate Service Information,
Function Group 371, information type diagnostics,
Open or short circuit in the wiring between the road "Wiring and connector, fault tracing".
speed sensor and the tachograph.

Defective road speed sensor.

29
Group 38 Fault codes tachograph Malfunction

21 Sensor fault.

Fault code 21 Appropriate action:

21 Check the connectors between the road speed sensor

Sensor fault. and the tachograph for loose connections, resistance
and oxidation.
Conditions for fault code:
Check the signal line between the road speed
Fault in the communications to the road speed sensor. sensor and the tachograph connector B3 for loose
Real time signal from the road speed sensor to the connections, open circuits, short circuits to ground or
tachograph connection B3 missing. incorrect voltage.
Possible causes of faults: Appropriate check:

Loose connections, contact resistance or oxidation in For a detailed fault tracing description of the wiring and
the road speed sensor or tachograph connectors. connector, refer to the separate Service Information,
Function Group 371, information type diagnostics,
Open or short circuit in the wiring between the road "Wiring and connector, fault tracing".
speed sensor and the tachograph.

Defective road speed sensor.

30
Group 38 Fault codes tachograph Malfunction

22 Sensor fault.

Fault code 22 Check the signal line between the road speed
sensor and the tachograph connector B3 for loose
22 connections, open circuits, short circuits to ground or
Sensor fault. incorrect voltage.
Conditions for fault code: Check the signal line between the road speed
sensor and the tachograph connector B4 for loose
A fault in the communications between the tachograph connections, open circuits, short circuits to ground or
and the road speed sensor has been detected. Pulses incorrect voltage.
from the road speed sensor are missing or incorrect.
Possible causes of faults: Check the power supply line and the ground line to the
road speed sensor for loose connections, open circuits
and short circuits to ground.
Loose connections, contact resistance or oxidation in
the road speed sensor or tachograph connectors.
Check the road speed sensor.
Open or short circuit in the wiring between the road
Check that the transmission teeth are not damaged.
speed sensor and the tachograph.
Appropriate check:
Defective road speed sensor.

Damaged teeth in the transmission.

For a detailed fault tracing description of the wiring and
connector, refer to the separate Service Information,
Appropriate action: Function Group 371, information type diagnostics,
"Wiring and connector, fault tracing".
Check the connectors between the road speed sensor
and the tachograph for loose connections, resistance
and oxidation.

31
Group 38 Fault codes tachograph Malfunction

23 Security infringement.

Fault code 23 Check the signal line between the road speed
sensor and the tachograph connector B3 for loose
23 connections, open circuits, short circuits to ground or
Security breach. incorrect voltage.
Conditions for fault code: Check the signal line between the road speed
sensor and the tachograph connector B4 for loose
Fault in the identification of the road speed sensor.
connections, open circuits, short circuits to ground or
Possible causes of faults: incorrect voltage.

Loose connections, contact resistance or oxidation in Check the power supply line and the ground line to the
the road speed sensor or tachograph connectors. road speed sensor for loose connections, open circuits
and short circuits to ground.
Open or short circuit in the wiring between the road
speed sensor and the tachograph. Check the road speed sensor.
The road speed sensor has not matched up with the
Use a programming tool to match up the road speed
tachograph. sensor to the tachograph.
Defective road speed sensor.
Appropriate check:
Appropriate action:
For a detailed fault tracing description of the wiring and
Check the connectors between the road speed sensor connector, refer to the separate Service Information,
and the tachograph for loose connections, resistance Function Group 371, information type diagnostics,
and oxidation. "Wiring and connector, fault tracing".

32
Group 38 Fault codes tachograph Malfunction

24 Security infringement.

Fault code 24 Road speed sensor defective or alternatively tampered

with.
24
Security breach. Appropriate action:

Conditions for fault code: Check the road speed sensor seal.

Fault in the comparison of the road speed sensor serial Check the road speed sensor.
number.
Use a programming tool to match up the road speed
Possible causes of faults: sensor to the tachograph.

The road speed sensor has not matched up with the

tachograph.

33
Group 38 Fault codes tachograph Malfunction

25 Security infringement.

Fault code 25 Possible causes of faults:

25 Defective tachograph.
Security breach. Appropriate action:
Conditions for fault code:
If the fault code remains, without apparent cause, change
the tachograph.
Fault in the data memory. The tachograph data can
no longer be relied upon, due to a fault in the data
memory.

34
Group 38 Fault codes tachograph Malfunction

26 Security infringement.

Fault code 26 The tachograph housing is open or has been opened.

26 Appropriate action:
Security breach.
Check the tachograph housing and seal.
Conditions for fault code:
If the fault code remains, without apparent cause, change
the tachograph.
The tachograph housing has been opened.
Possible causes of faults:

35
Group 38 Fault codes tachograph Malfunction

27 Security infringement.

Fault code 27 Defective programming tool.

27 Appropriate action:
Security breach.
Check the programming tool wiring and connector.
Conditions for fault code:
Take out and insert the workshop card and repeat the
procedure.
Incorrect signals from the programming tool to the
tachograph. Signals will be blocked until there is a
request for the PIN code (workshop card inserted). Check the programming tool.

Possible causes of faults: Change defective components.

Fault in the programming tool wiring or connector.

36
Group 38 Fault codes tachograph Malfunction

28 Journey without card.

Fault code 28 Appropriate action:

28 Check that a valid driver or workshop card is inserted

Journey without card. into card reader 1, if necessary insert a card.

Conditions for fault code: Check if a workshop or check card is inserted into the
card reader, if so, remove it.
Journey without card or without a valid driver or
workshop card in card reader 1.

37
Group 38 Fault codes tachograph Malfunction

29 Card conflict.

Fault code 29 Appropriate action:

29 Check the card combination that is inserted into the

Card conflict. tachograph (refer to the table).

Conditions for fault code:

Incorrect card combination in the card readers. These

card types may not be inserted at the same time.

Card position 1
No card. Driver card Check card Workshop card Company card
Card position No card. V V V V V
2
Driver card V V V x V
Check card V V x x x
Workshop card V x x x x
Company card V V x x x

V = Approved combination

x = combination not approved

38
Group 38 Fault codes tachograph Malfunction

30 Overspeed

Fault code 30 The programmed maximum speed has been exceeded

for more than 60 seconds.
30
Overspeed. Appropriate action:

Conditions for fault code: Lower the speed.

39
Group 38 Fault codes tachograph Malfunction

31 Voltage failure.

Fault code 31 Terminal connection to the battery has become loose.

31 Battery rapid charging in progress.

Voltage failure. Appropriate action:
Conditions for fault code:
Check the techograph connectors for loose
The supply voltage to the tachograph is either above connections, contact resistance and oxidation.
or below the normal voltage range.
Check the voltage feed to the tachograph, also with
Possible causes of faults: the starter motor operating.

Loose connections, contact resistance or oxidation in Check the techograph ground connection for loose
the tachograph connectors. connection, contact resistance and oxidation.

Interruption of the feed voltage to the tachograph. Check the condition of the batteries.

Drop in voltage while the starter motor is in operation. Change defective components.

40
Group 38 Fault codes tachograph Malfunction

32

Fault code 32 Fault in the programming tool wiring or connector.

32 Defective programming tool.

Conditions for fault code: Appropriate action:

A calibration fault has been detected. Check the programming tool wiring and connector.
After completion of calibration, important
parameters have been assigned incorrect values. Check the programming tool.
Calibration completed and no values will be saved.
Change any faulty components and perform a new
Possible causes of faults: calibration.

41
Group 38 Fault codes tachograph Malfunction

33

Fault code 33 Appropriate action:

33 Check if the vehicle is moving or the tachograph is

reporting "journey". If necessary stop the vehicle.
Conditions for fault code:
Check the road speed sensor and tachograph
The tachograph has detected pulses from the road connectors for loose connections, contact resistance
speed sensor with the starter key in its stop position. and oxidation.
Possible causes of faults: Check the wiring harness between the tachograph and
the road speed sensor.
The vehicle is moving or the tachograph is reporting
"journey". Check the power supply to the tachograph at pin DR
(connection A3).
Loose connections, contact resistance or oxidation in
Appropriate check:
the road speed sensor or tachograph connectors.

Open or short circuit in the wiring between the road For a detailed fault tracing description of the wiring and
speed sensor and the tachograph. connector, refer to the separate Service Information,
Function Group 371, information type diagnostics,
Fault in the feed voltage to the tachograph. "Wiring and connector, fault tracing".

42
Group 38 Fault codes tachograph Malfunction

34 Card cannot be taken out.

Fault code 34 The starter key is in the stop position.

34 Appropriate action:
Card cannot be taken out.
Check that the starter key is in the drive position.
Conditions for fault code:
Check that the tachograph reports "journey", stop the
vehicle and try again.
Card cannot be taken out. Feed-out of card denied.

Possible causes of faults: Check whether data is being downloaded, try again
after completion of downloading.
The vehicle is moving.
If the fault code remains, without apparent cause, change
Data is in the process of being downloaded. the tachograph.

43
Group 38 Fault codes tachograph Malfunction

35 Process delayed.

Fault code 35 Possible causes of faults:

35 Change of day (according to UTC time).

Process delayed. Appropriate action:
Conditions for fault code:
No action is necessary.
Processing of a card on insertion or during another
request became delayed.

44
Group 38 Fault codes tachograph Malfunction

36 Printout not possible.

Fault code 36 Too high or too low voltage feed to the tachograph.

36 Appropriate action:
Printout not possible.
Printing out is only possible when the vehicle is
Conditions for fault code: stationary and the starter key is in the drive position.
Stop the vehicle and turn the starter key to the driving
Printout not possible at the moment. All current print position.
jobs will be cancelled and new printouts denied.
Possible causes of faults:
After a long period of printing, the print head can
become too hot. Wait until it has cooled down.
The vehicle is moving.
Check the tachograph feed volage.
The starter key is in the stop position.
If the fault code remains, without apparent cause, change
The print head is overheated. the tachograph.

45
Group 38 Fault codes tachograph Malfunction

37 Delayed printout

Fault code 37 The print head is overheated.

37 Too high or too low voltage feed to the tachograph.

Printout delayed. Appropriate action:
Conditions for fault code: After a long period of printing, the print head can
become too hot. Wait until it has cooled down.
A printout becomes delayed or cancelled. The printout
will continue automatically when the temperature Check the power supply to the tachograph.
regains the specified value.
If the fault code remains, without apparent cause, change
Possible causes of faults: the tachograph.

46
Group 38 Fault codes tachograph Malfunction

38 Printer drawer open.

Fault code 38 The printer drawer is open.

38 Appropriate action:
Printer drawer open.
Check to see if the printer drawer is open and if so,
Conditions for fault code: close it.

In the following conditions it is found that the printer If the fault code remains, without apparent cause, change
drawer is open: the tachograph.

Comments:
Feed-out of card.

Request for printout Card is not fed out until the printer drawer is closed. A
printout in progress will be cancelled and new printouts
Printout in progress. denied.
Possible causes of faults:

47
Group 38 Fault codes tachograph Malfunction

39 Out of paper.

Fault code 39 The paper in the printer has run out.

39 Appropriate action:
Out of paper.
Check if there is paper in the printer and if necessary
Conditions for fault code: insert a new roll.

The paper supply to the printer has run out during If the fault code remains, without apparent cause, change
printing or when a printout is requested. A printout in the tachograph.
progress will be cancelled and new printouts denied.
Comments:
Possible causes of faults:
After a new roll has been inserted, the interrupted
There is no paper in the printer. printout will automatically continue.

48
Group 38 Fault codes tachograph Malfunction

40 Internal fault

Fault code 40 Fault in tachograph card reader.

40 Appropriate action:
Internal fault.
Inspect the card visually for signs of damage.
Conditions for fault code:
Insert the card again.
Mechanical fault in the tachograph card reader. The
Break the power feed to the tachograph so that it
card will be ejected.
restarts.
Possible causes of faults:
If the fault code remains, without apparent cause, change
Card will not stay locked in the tachograph. the tachograph.

49
Group 38 Fault codes tachograph Malfunction

41 Card fault

Fault code 41 Appropriate action:

41 Check the card contact surfaces.

Card fault.
Check the card.
Conditions for fault code:
Check the tachograph by inserting another card.
A communication fault occurred while data was being
Check by inserting the card again.
written to or read from card reader 1.
Comments:
Possible causes of faults:
As long as the fault code remains, the card will be ejected.
The card contact surfaces are dirty or damaged.

Card defective.

50
Group 38 Fault codes tachograph Malfunction

42 Security infringement.

Fault code 42 Fault when checking the card identity.

42 Fault when checking the data security.

Security breach. Multiple (x 5) incorrect entries of a workshop card PIN
code.
Conditions for fault code:
Appropriate action:
Security infringement during identification of a card or
fault when performing a security check of the data. Check the card.
Possible causes of faults: Check the workshop card, enter the correct PIN code.

51
Group 38 Fault codes tachograph Malfunction

43 Security infringement.

Fault code 43 The card has not been properly inserted.

43 Appropriate action:
Security breach.
Check that the card has been properly inserted.
Conditions for fault code:
Take out the card and insert it again.
The tachograph no longer recognises any card in the
If the fault code remains, without apparent cause, change
card reader (car reader 1).
the tachograph.
Possible causes of faults:

After a loss of power, an identity check determines that

the most recently inserted card is missing or has been
replaced by another card.

52
Group 38 Fault codes tachograph Malfunction

44 Card is not closed.

Fault code 44 Defective workshop or driver card.

44 Appropriate action:
Card is not closed.
Check the card.
Conditions for fault code:
Check the previous tachograph into which the card
was inserted.
When a workshop or driver card is read by card
reader 1 it is determined that the card was not ejected Comments:
properly from the previous vehicle or that data was not
saved in the correct manner. The source of the fault is not in the current tachograph.
Possible causes of faults:

Fault in the ejection process of the card from the

previous vehicle.

53
Group 38 Fault codes tachograph Malfunction

45 Time overlap

Fault code 45 Appropriate action:

45 Check the UTC time in the tachograph, and if

Time overlap necessary use a programming tool to set the correct
UTC time.
Conditions for fault code:
Check the UTC time in the tachograph into which the
Minus time in relation to the previous vehicle. card had previously been inserted, and if necessary
use a programming tool to set the correct UTC time.
Possible causes of faults:

The UTC time in the previous vehicle, that the card

had been inserted into, was ahead of the time in the
current tachograph.

54
Group 38 Fault codes tachograph Malfunction

46 Card inserted while travelling.

Fault code 46 Possible causes of faults:

46 Pulses from the road speed sensor before the correct

Card inserted while travelling. read-in of the card has been performed.

Conditions for fault code: Appropriate action:

A card has been inserted after beginning the journey. Only insert a card while the vehicle is stationary.

55
Group 38 Fault codes tachograph Malfunction

47 Security infringement.

Fault code 47 Fault when checking the card identity.

47 Fault when checking the data security.

Security breach. Multiple (x 5) incorrect entries of a workshop card PIN
code.
Conditions for fault code:
Appropriate action:
Security infringement during identification of a card or
fault when performing a security check of the data. Check the card.
Possible causes of faults: Check the workshop card, enter the correct PIN code.

56
Group 38 Fault codes tachograph Malfunction

48 Card not valid.

Fault code 48 On changing the day it has been determined that the
card that was inserted is no longer valid.
48
Card not valid. Appropriate action:

Conditions for fault code: Check the card and its period of validity.
Comments:
The card in the card reader (card reader 1) is not valid
or is defective. When the vehicle stops the respective data is written to
Possible causes of faults: the card and it is ejected.

An invalid or defective card has been inserted.

57
Group 38 Fault codes tachograph Malfunction

49 Recording inconsistent.

Fault code 49 Possible causes of faults:

49 Defective card.
Recording inconsistent. Appropriate action:
Conditions for fault code:
Check the card.
On reading in the card data in card reader 1 the data
for the date was incorrect.

58
Group 38 Fault codes tachograph Malfunction

50 Faulty card.

Fault code 50 Card defective.

50 Appropriate action:
Faulty card.
Check that the card is valid.
Conditions for fault code:
Check that the card has been inserted correctly.
The card in card reader 1 cannot be read from or
Check the card.
written to.
Possible causes of faults: Check if a different card can be read correctly.

The card has not been inserted properly.

59
Group 38 Fault codes tachograph Malfunction

51 Invalid card.

Fault code 51 Incorrect type of card.

51 Defective card.
Invalid card. Appropriate action:
Conditions for fault code: Check that the card is valid.
The card in card reader 1 is not a tachograph card. Check that the card has been inserted correctly.
Possible causes of faults: Check the card.

60
Group 38 Fault codes tachograph Malfunction

52 Card closed.

Fault code 52 The workshop card has been closed after five incorrect
PIN code entries.
52
Card closed. The workshop card is defective.

Conditions for fault code: Appropriate action:

The workshop card in card reader 1 is closed. Check the workshop card.

Possible causes of faults: Insert a valid (not closed) workshop card.

61
Group 38 Fault codes tachograph Malfunction

53 Internal fault

Fault code 53 The time on the tachograph does not match when the
card is inserted.
53
Internal fault. Appropriate action:

Conditions for fault code: Check the UTC time in the tachograph and if necessary
set the correct UTC time using the programming tool.
The inserted card is not accepted and will be ejected.
If the fault code remains, without apparent cause, change
Possible causes of faults: the tachograph.

62
Group 38 Fault codes tachograph Malfunction

56 Rest period 1.04h15 ||00h15

Fault code 56 After continuous driving for 4 hours and 15 minutes the
tachograph warns that it is necessary to take a rest.
56
Rest period! 1.04h15 ||00h15 Appropriate action:

Conditions for fault code: Find a suitable place to stop and take the required rest.

63
Group 38 Fault codes tachograph Malfunction

57 Rest period! 1.04h15 ||00h30

Fault code 57 After continuous driving for 4 hours and 30 minutes the
tachograph warns that it is necessary to take a rest.
57
Rest period! 1.04h15 ||00h30 Appropriate action:

Conditions for fault code: Find a suitable place to stop and take the required rest.

64
Group 38 Fault codes tachograph Malfunction

Error entered.

Fault code Appropriate action:

Error entered.
Enter again or cancel the PIN code entry.
Conditions for fault code:

An incorrect PIN code has been entered for the

workshop card.

65
Group 38 Fault codes tachograph Malfunction

Enter data.

Fault code Appropriate action:

Enter data.
Continue entering.
Conditions for fault code:

This request comes up if no entry has been made

during the entry procedure for the PIN code.

66
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Concerns Service Manual: ...........................................................................................................................

 Volvo Truck Corporation
Gteborg, Sweden

20 030797 English .5.2005 Printed in Sweden