PWC - Writing Tip Vol2 Final
PWC - Writing Tip Vol2 Final
Writing Tips
second edition
A collection of tips from English Business Writing courses
For internal use only
Writing Tips
second edition
A collection of tips from English Business Writing courses
Background
Ask a colleague who you know writes well to read your work
and give you feedback.
You may be able to attend a training course. These are
usually run firm-wide or for specific business units that wish
to improve their performance in this area. Speak to your
coach or contact L&D
Contact the English editors in L&D or editors in your office
if you have any questions about English writing or would
like to discuss a particular issue.
L&D
Bangkok, Thailand
April 2008
4
Editor-in-chief
Lakana Pintong, L&D
Contributors/Editors
Bernie Gilman, BitS (Thailand): Prepositions
Moray Clark, BitS (Thailand): Tips from EBW1-2-3
Layout
Marketing & Communications Department
Special thanks to
Anothai Leekitwattana and Kittima Bunnag for their great
support in the first edition.
Table of contents
Preface......................................................................................2
Part 1.........................................................................................6
Tips from EBW 1-2-3.........................................................6
Prepositions........................................................................29
Articles................................................................................85
Part 2.......................................................................................96
List of common errors.......................................................96
Singular vs Plural...............................................................99
British vs American spelling.............................................101
Casual vs Formal..............................................................102
Replacement for phrase....................................................103
Sounds the same..............................................................107
Hyphens.............................................................................108
Time frames.......................................................................108
Appropriateness.................................................................109
Phrases..............................................................................110
Assorted tips......................................................................111
Part 3.....................................................................................114
Test Your Basic Writing Skills...........................................114
Index.....................................................................................123
6
Subject
Dear
Brief introduction
Assignment
Results (not more than 5)
- Brief outline of current situation
- Problem
- Solution / recommendations
Offer of further information
Invitation to meet
Polite close
Yours.
Dear
Reason
Main message
Polite closing
Yours truly
7
Action Information
Please + order direct Please tell me
I want you to Do you know
Can you Can you tell me
Will you Will you tell me
Could you Could you tell me., please
Id like you to Id like to ask you
Id like to ask you Id like to know
Do you happen to know
Perhaps you could Perhaps you could tell me
Could you possibly Could you possibly tell me
Do you think you Do you think you could
could tell me
Would you mind + Would you mind telling me
v.ing
I wonder if you I wonder if you could tell me...
could Do you think I could ask you...
I wonder if youd I wonder if youd mind
mind + v.ing my asking you
I was wondering if I was wondering if you
you could... could tell me
I was wondering if youd
indirect mind telling me
8
According to
We use according to when we want to say that our information
comes from some other person, book, etc. It means something
like if what X says is true.
Amount
A. Uses
amount / amounting + to
B. Sample sentences
is / costs
A new laptop amounts to 30,000.- bht.
is
His salary amounts to 50,000.- bht/month
noun verb
The companys fixed assets amount to THB 20M.
noun verb
Last year, total sales amounted to THB 3M.
sentence preposition phrase
The company has fixed assets amounting to THB 20M.
sentence preposition phrase
Last year, they registered total sales amounting to THB 3M.
Appreciate
Appreciate (v.) = like (v.)
Sample sentences
I would like it .
I would appreciate it if you could
It would be appreciated
I would be appreciated it if you could call me as soon as
possible.
Attach
When writing about email attachments, you should follow the
structures below:
I attached
Attached herewith.
I have enclosed
11
Company names
The names of companies and other organisations are
usually regarded as singular, regardless of their ending:
General Motors has announced its fall lineup of new
vehicles.
Competition
Word families
Compete (v.)
Competitor (n.)
Competitive (adj.)
Concern
1. Concern (v.) = be related to/involve
IT concerns computers
CS concerns satisfaction.
CS is concerned with satisfaction.
IT is concerned with computers
* IT = Information Technology
CS = Customer Service
13
Describing trends
Trends are changes or movements. These changes are
normally in numerical items, e.g. cost, production volumes, or
unemployment. There are three basic trends. Now lets look at
the language of trends in more detail.
Verbs
Nouns
Transitive Intransitive
increase increase increase
raise rise rise
put/push/ go/be up
step up grow growth
extend extension
extend expand expansion
expand boom boom
(dramatic rise)
Verbs
Nouns
Transitive Intransitive
decrease decrease decrease
fall fall
drop drop drop
put/push go/be down
down decline decline
cut cut
reduce reduction
collapse collapse
(dramatic fall)
slump slump
(dramatic fall)
14
Verbs
Nouns
Transitive Intransitive
keep/holdstable/ remain stable stability
constant
dramatically vast(ly)
huge(ly)
enormous(ly)
substantial(ly)
considerable/considerably
significant(ly)
moderate(ly)
slight(ly)
a little
rapid(ly)
quick(ly)
swift(ly)
gradual(ly)
slow(ly)
16
Experience
Experience (uncount. noun) = knowledge from work
Our professionals have extensive experience.
B. Sample sentences
F-A-N-B-O-Y-S
FANBOYS is a handy mnemonic device for remembering the
coordinating conjunctions:
YS
O
B
You wore a lovely hat, but you didnt wear anything else.
My hamster loved to play, so I gave him a hula-hoop
Follow
Follow is used to introduce a specified enumeration,
explanation, or command. It means as will be stated next.
Following
As follows
are as follows
as follow
as following
as followings
the followings
Grateful
A. Uses
B. Sample sentences
I would be grateful if you could.
happy.
Manufacture
The companys core business is manufacturing.
The company is engaged in manufacturing.
The company is a manufacturer.
Company Business/activity
Manufacturer Manufacturing
Distributor Distribution
Retailer Retail
Vendor Sales
20
Person
A. Uses
Prepositions
present
recommend something to someone
suggest
I will
explain
share something with someone
confirm
21
Refer
A. Uses
Refer to something: If you refer to the appendix at the end of
the contract, you will find all the numbers of the components.
B. Sample sentences
Referring to your letter of 31 May 2006, I..
With reference to,
I refer to your letter of 31 May 2006.
Regard, Refer
Regarding
Referring to
the products price
With reference to
With regard to
Semi-colons
1. sentence; sentence clear logical link
Consumers spent a lot last month; therefore, the economy
expanded.
Singular - Plural
In English, for countable nouns, plurals are default.
Single Plural
0
0.5
1
1.1
2
100
B. Sample sentences
I use an from to
umbrella May October.
between and
during the rainy season.
24
that.should
A: Uses
that.should is more formal than a gerund or infinitive
construction and usually implies less direct contact between the
advisers/organizers etc. and the people who are to carry out
the action.
B: Sample sentences
She advised that we should keep the gate locked.
She advised that the gate should be kept locked.
She advised keeping the gate locked/advised us to keep it
locked.
adv.
I went overseas.
adj
We have overseas offices.
adv.
I went abroad.
adj.
We have abroad offices.
We have foreign offices.
27
Wage
His wages are about 10,000.
His wage is 55/ hour.
USAGE NOTE
Prepositions
Introduction
Conclusion
Prepostion: About
Main Uses
1. To identify a topic:
a) Example - This is a report about your
financial performance.
Structure - noun + be + about + noun
Verbs commonly used with this structure:
ask find out know learn
Typical nouns used before about:
a/very little a lot something nothing
remind write
2. To identify the cause of a condition or emotion:
Conclusion
Preposition: After
Main Uses
Prepostion: By
Main uses
Preposition: During
Main uses
Preposition: For
Main uses
46 for
for 47
50 for
Expressions:
Phrasal Verbs:
Prepostion: In
Main uses
Pattern: in + noun
Examples: The letter was written in ink.
The film was made in black and
white for effect.
Please submit the report in
duplicate.
in 61
Pattern: in + noun
Examples: The company prefers to pay in
cash.
I have 600 Baht in change.
Typical verbs:
assist cooperate help participate
invest persist
Expressions:
In addition to = plus
(In addition to the sum owing, we
are sending a payment plan.)
In sight = an indication that something is
visible, or will happen soon
(The report is almost finished; the
end is in sight.)
Phrasal Verbs
To chip in = contribute
(intransitive) The students all chipped in to
buy the teacher a present. (Fat
chance)
To count in = expect someones participation
(separable) If you are looking for volunteers,
count me in.
To drop in = let something fall into a deep
(separable) container
After you finish the letter, please
drop it in the mailbox.
To drop in (on) = visit someone without notice
(non-separable) Is it OK if I drop in on you
sometime tomorrow to borrow
that DVD?
To fill in = complete a form
(separable) Can you please fill in the
application form?
To fill in (for) = substitute
(non-separable) Another person is filling in for
her while she is on vacation.
To get in = enter, perhaps with slight
(non-separable) difficulty
The door was locked, but we
got in through an open window.
To give in (to) = surrender
(non-separable) I hope he never gives in to the
unreasonable demands of his
line manager.
in 71
Prepostion: Into
Main uses
Phrasal Verbs
Preposition: Out
Main uses
out 79
Expressions:
80 out
Phrasal Verbs
84 out
Articles
Introduction
As you know, there are only two types of article, and they are
as follows:
To check that you understand and can use this rule, complete
the following exercise by deciding whether the noun should be
preceded with a or an:
Exercise One:
There are times when we use one and not a/an, such as:
To check that you understand and can use these uses, com-
plete the following exercise by filling in the blank spaces using
either a or one:
A / an in descriptions:
Exercises
Here are some exercises to check your understanding of the
information given already on this help sheet. (For the answers,
ask Bernie to send them to you.)
Exercise 1:
Put in the if the speaker and listener probably know exactly
which (one/ones). Put in a / an or x (no article) if not.
Exercise 2:
Put in the, a / an, or x (no article).
Exercise:
Put the or x (no article) in each blank below:
Singular vs Plural
US UK
Advertize Advertise
Airplane Aeroplane
Artifact Artefact
Catalog Catalogue
Check Cheque
Color Colour
Defense Defence
Favor Favour
Fulfill Fulfil
Kilometer Kilometre
License Licence
Meter Metre
Organization Organisation (especially if talking about PwC)
Program Programme
Theater Theatre
Totaled Totalled
Totaling Totalling
102 casual vs formal
Casual Formal
ask request
chance opportunity
dropped declined or decreased
enough sufficient
find out discover/identify
get obtain i.e. to obtain approval
get to reach i.e. to reach a conclusion
given provided
have to must
make sure ensure
never not
not at anytime
pick up collect
so therefore
study analyse
tell inform
useless ineffective
replacement for phrase 103
Incorrect Correct
A company limited A limited company with shares
with shares
A decreasing sales A decrease in sales
An increasing sales An increase in sales
As the case may be As appropriate
According to In accordance with
Due to
As a result of
Add a From a tax perspective
Add a From a legal perspective
Affected from Affected by
Affirm vs confirm To affirm the results of the study
Sample size was too small to
confirm
At arms length basis On an arms length basis
At the moment Currently
Based on our Based on our experience
experiences
Bath Baht (Thai Baht)
Beginning balance Opening balance
Board of Directors Singular: Board of Directors
Boards of Director
Plural: Boards of Directors
By itself Its own
e.g. ASA performed ASA performed its own sales
sales by itself
104 replacement for phrase
Incorrect Correct
Claim for a deduction Claim a deduction
for is not necessary Claim the interest rate
Commensurate to Commensurate with
Communications vs communication skills
communication communications skills
Considered as Considered to be but regarded
regarded to as
Double decrease Half
Double decreasing Halving
During year During the year
Effect to Effect on
Ending balance Closing balance
For this case In this case
From tax perspective From a tax perspective
From legal perspective From a legal perspective
Further consideration Consideration should be given
should be given on.. to
Gains incurred gains made
losses incurred
income earned/gained etc
Impact to employees impact on employees
impact on business
etc...
In case that the If the Company wishes to...
Company wishes to...
In additional in addition
replacement for phrase 105
Incorrect Correct
Incur a profit Derive a profit
Incur a loss
Inter-companies Related companies
e.g. most of the debtors are re-
lated companies
In excess of Expenses in excess over
50 dollars.
Expenses in excess of
50 dollars.
In nature of In the nature of
Justifiable ground Justifiable grounds
Ground of justification In this context ground is not used
in singular form.
Incorrect Correct
Set up Often used when establish would
be more appropriate
Set up policies
Establish policies
Hyphens
world-wide should be worldwide
world-class is correct
Expenses were over-recorded/under-recorded etc
Mark-up
Under-priced
Up-to-date
Thai-speaking
Hire purchase (no hyphen)
Time frames
Incorrect Correct
In April 2003 onwards From April 2003 onwards
or From April 2003
During January-March 2003 Between January and March
2003 or During January 2003
over the period over a period general
over a period of 5 years
over the period (specify
period, dates)
over the period March to
June 2003
Appropriateness 109
Appropriateness
Inappropriate Appropriate
Conditions achieved Conditions met
Dead Deceased
Embraced Accepted
Excuse Justification
Exerting Exercising
Has to Must
hence Therefore
hence it was necessary therefore, it was
necessary
Inflict penalty Impose penalty
Land lord Landlord
Make sure Ensure
Meanwhile At the same time
On the grounds On the basis
On top of In addition to
Payment paid Payment made
Production procedure Production process
Royalties The term is generally used in
the plural, unless it is used
as an adjective i.e. royalty
payment
Such cars The cars
Thus therefore, since, because,
consequently
110 phrases
Phrases
Incorrect Correct
During our course of audit During the course of our
audit
Expenses are taxable Expenses are deductible /
Expenses are exempt from... non-deductible.
Income is taxable /
non-taxable/exempt.
Finish within 6 November Finish by 6 November
(i.e. specific date)
Finish within 6 months/
days (i.e. period)
In case there are errors In the case of errors /
If there are errors
In relation to the followings In relation to the following
In the case of In a case where
Income comprises of the Income comprises the
following following
Production must not be over Production must not be more
than 80% than (or over) 80%
Request the taxpayer to Request that the taxpayer
submit submit
This refers to our meeting In reference to our meeting
or Further to our meeting
We recommend the client to We recommend that the
prepare client prepare
We recommend the We recommend that
management.... management....
Your request in seeking our Your request for our opinion
opinion
assorted tips 111
Assorted tips
2. Punctuation Pratfalls
OK, you made it through the spelling test; now on to
punctuation.
Answer key
1. Spelling Quiz Answers:
Source: www.businessknowhow.com/manage/writetest.htm
Index
A C
abroad (26) catalog (101)
accepted (109, 121) catalogue (101)
according to (8, 39, 103) chance (41,70, 74, 96, 102)
advertise (101) check (28, 69, 71, 80, 87,
advertize (101) 88, 92, 95, 101, 111,
advice (33, 65, 68 105, 107) 113, 116, 117)
advise (24, 28, 34, 107) cheque (101)
advising (107) claim (104, 111)
aeroplane (57, 101) color (101)
affect (96, 103) colour (101)
air freight (99) company name (11,111, 113)
aircraft (99) compete (12)
airplane (101) competition (12, 64)
among (96, 105) competitive (12)
amount (9, 28, 39, 51) competitor (12)
appreciate (10, 89, 106) concern (12, 28, 34)
around (32, 35, 57 96, 115) conclusion (32, 35, 38, 66,
artefact (101) 67, 97, 102)
articles contrary (68, 97)
indefinite (85-95) correspondence (99)
definite (85-95)
artifact (101) D
assure (96) dead (109)
at the same time (42, 109) deceased (109)
attach (10, 18) deductible (99, 110)
attorney (100) defence (101)
authorised (107) defense (101)
depended (106, 107)
B dependent (106, 107)
between (23, 24, 32, 93, 96, discretion (97)
105, 108, 119, 121) distribution (19, 75)
distributor (19)
124
Index
E G
effect (9, 47, 53, 60, 96, 104) grateful (19, 53, 96)
embraced (109)
emolument (27, 28) H
enclose (10, 98) has to (109)
ensure (96, 102, 109) hence (109, 111)
entire (98,119) herebelow (107)
equipment (99) honorarium (27, 28)
ergative (25) hyphens (108)
every day (20, 40, 41, 72, 97)
everyday (97) I
excuse (81, 109) implementation (97)
execution (97) impose penalty (109)
exercising (109) in addition to (69, 105, 109)
exerting (109) income (8, 98, 99, 104, 110)
experience (16, 52, 103) incur (97, 105)
expired (97) incurre (97, 104)
expiry (97) inflict penalty (109)
information (6, 7, 8, 12, 14,
F 16, 35, 41, 73,
FANBOYS (17) 74, 82, 92, 99,
favor (101) 112)
favour (53, 101) intransitive (13, 14, 25,
fee (18, 27, 28, 37, 100) 69-71, 80-84)
follow (10, 14, 16, 18, 30, 31,
85, 94, 96, 98, 107, 113) J
fulfil (101) judgment (97, 115, 118)
fulfill (101) justification (38, 105, 109)
K
kilometer (101)
kilometre (76, 101)
125
Index
L O
land (99) occur (97, 119)
land lord (109) on the basis (109)
landlord (109) on the grounds (109)
law (8, 11, 62, 100) on top of (105, 109)
letter (6, 16, 21, 25, 29, 42, 60, onwards (108)
64, 70, 96, 111, 112, 116, organisation (11)
120) organization (101)
licence (101) overseas (26)
license (101)
loan interest (99) P
losses carried forward (99) pay (8, 27, 41, 46, 59, 63, 80,
92, 98)
M payment (28, 69, 98, 109,
make sure (71, 102, 109, 111) 117, 120)
management (64, 98, 100, 110) payment made (109)
manufacturer (19) payment paid (109)
manufacturing (19, 113) percentage (107)
meanwhile (54, 109) person (8, 20, 22, 28, 36, 38,
memo (6) 48, 52, 70, 88, 92,
meter (101) 96, 98)
metre (40, 101) plural (11, 18, 20, 22, 59, 62,
must (8, 30, 40, 93, 102, 109, 77, 88, 89, 93, 94, 98,
110, 112,118) 99, 100, 103, 107, 109,
120)
N policy (98)
number (9, 11, 21, 22, 35, 39,
40, 52, 59, 60, 72, 73,
78, 88, 89, 90, 98)
126
Index
P S
prepositions salary (9, 27, 60 )
about (33-36) sales (9, 19, 25, 103, 106)
after (37-38) singular (11, 18, 22, 62, 90, 94,
by (39-41) 99, 100, 103, 105, 107,
during (42) 120, 121)
for (42-55) stocktake (105)
in (56-71) suggest (20, 24)
into (72-74)
out (75-84) T
principal (98) table (110)
principle (28, 98) thatshould (24)
production procedure (109) theater (101)
production process (109) theatre (95, 101)
profit (63, 98, 105) therefore (21, 86, 102, 109, 113)
program (101) totaled (101)
programme (33, 45, 101) totaling (101)
totalling (101)
R transitive (13, 14, 25)
recommend (20, 24, 106, 110) trend (13, 14, 61)
refer (21, 98, 110, 112, 113)
regard (21, 104, 120) U
remuneration (27, 28) Index
UK (101)
requesting (7, 105) upcountry (26)
retail (19, 25) US (101)
retailer (19)
revenue (98, 100) V
royalties (109) vendor (19)
W
wage (27)
whole (78, 94, 98)
127
Note
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128
Note
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