Microsoft Dynamics AX 2009 System

Requirements

Microsoft Corporation
Published: November 2013
Microsoft Dynamics AX

Microsoft Dynamics is a line of integrated, adaptable business management solutions that enables you
and your people to make business decisions with greater confidence. Microsoft Dynamics works like and
with familiar Microsoft software, automating and streamlining financial, customer relationship and supply
chain processes in a way that helps you drive business success.
U.S. and Canada Toll Free 1-888-477-7989 Worldwide
+1-701-281-6500 www.microsoft.com/dynamics
This document is provided as-is. Information and views expressed in this document, including URL and
other Internet Web site references, may change without notice. You bear the risk of using it.
Some examples depicted herein are provided for illustration only and are fictitious. No real association or
connection is intended or should be inferred.
This document does not provide you with any legal rights to any intellectual property in any Microsoft
product. You may copy and use this document for your internal, reference purposes.
Copyright 2013 Microsoft. All rights reserved.
Microsoft, Microsoft Dynamics, the Microsoft Dynamics logo, Active Directory, BizTalk, Excel, Hyper-V,
Internet Explorer, Outlook, SharePoint, SQL Server, Visual Studio, Windows, Windows PowerShell,
Windows Server, Windows, and Windows Vista are trademarks of the Microsoft group of companies. All
other trademarks are property of their respective owners.

2 Microsoft Dynamics AX 2009 System Requirements

 Microsoft Dynamics AX

Table of Contents

Microsoft Dynamics AX 2009 system requirements .............................................................................................................. 4

Network requirements ................................................................................................................................................................... 4
Domain requirements .................................................................................................................................................................... 4
Hardware requirements (minimum) ......................................................................................................................................... 5
Software requirements for all computers .............................................................................................................................. 5
Software requirements for server computers ....................................................................................................................... 5
Software requirements for client computers ..................................................................................................................... 12
64-bit operating system support............................................................................................................................................ 17
Virtual server support.................................................................................................................................................................. 18
Virtual client support ................................................................................................................................................................... 18
Development suite support ...................................................................................................................................................... 18

Microsoft Dynamics AX 2009 System Requirements 3

Microsoft Dynamics AX

Microsoft Dynamics AX 2009 system

requirements

Before you install a Microsoft Dynamics AX system, make sure that the system that you are working with
meets or exceeds the minimum network, hardware, and software requirements.

Network requirements
The following table lists the minimum network requirements for the connection between the client and
Application Object Server (AOS) and between the AOS and the database in a Microsoft Dynamics AX
system.

Value Client to AOS AOS to database

Bandwidth (b) 100 megabits per second (Mbps) 100 Mbps

Latency (l) Less than 5 milliseconds Less than 5 milliseconds

The total response time for running a task in Microsoft Dynamics AX is expressed by the following
formula:
Response time = (Number of calls to and from the server * l) + Number of bytes sent/b
We recommend that you consider the following types of connections when you plan a system:
For a system that uses a local area network (LAN), connect directly through a Microsoft Dynamics AX
client.
For a system that uses a wide area network (WAN), connect by using Windows Server Terminal
Services or another remote connection product. Windows Server 2008 R2 Remote Desktop Services
(Terminal Services) includes TS RemoteApp, TS Easy Print, and TS Web Access. For more information
about how to use Terminal Services, see the Terminal Services site on Microsoft TechNet.

Domain requirements
Consider the following domain requirements when you install Microsoft Dynamics AX:
Computers that run Microsoft Dynamics AX components must have access to other computers in the
same Active Directory domain, and Active Directory must be configured in native mode.
In the recommended production configuration, Microsoft Dynamics AX components are installed on
multiple servers, such as the AOS server, the database server, and the Enterprise Portal server. In a
configuration that has multiple Microsoft Dynamics AX servers, the domain must use Kerberos

4 Microsoft Dynamics AX 2009 System Requirements

 Microsoft Dynamics AX

authentication. For more information about how to set up this configuration, see the white paper
Configuring Kerberos Authentication with Role Centers.
To support e-mail alerts in Microsoft Dynamics AX, an SMTP (Simple Mail Transfer Protocol) server
must be present in the environment.

Hardware requirements (minimum)

The following minimum hardware is required to install and run Microsoft Dynamics AX:
An Intel Pentium/Celeron family processor, or a compatible Pentium III Xeon or higher processor, is
the minimum requirement. We recommend a processor speed of 1.1 GHz or more.
We recommend 512 MB or more of RAM.
1 GB or more of hard disk space is required.
Super VGA (1024x768) resolution or higher is required for the monitor.
A DVD drive is required for installation from a DVD.
Actual requirements vary, based on the system configuration and the applications and features that you
install. The following factors are some of the many factors that you must consider when you select
appropriate hardware for a Microsoft Dynamics AX installation:
The number of transactions per hour
The number of concurrent users
The number of concurrent Enterprise Portal users
The number of remote connections
The number of locations

Software requirements for all computers

The following software must be present on a computer before any Microsoft Dynamics AX components
can be installed:
Microsoft Windows Installer 3.1
Microsoft .NET Framework 3.5
Notes:
To use Microsoft Dynamics AX with Service Pack 1 for Microsoft .NET Framework 3.5, you may
have to download and install the hotfix package that is available with Microsoft Knowledge Base
article 957312. CustomerSource logon is required.
Microsoft .NET Framework 4.0 is supported when it is installed side-by-side with Microsoft .NET
Framework 3.5.

Software requirements for server computers

The following basic and optional Microsoft Dynamics AX components must be installed on a server:

Microsoft Dynamics AX 2009 System Requirements 5

Microsoft Dynamics AX

Database
Application Object Server (AOS)
Role Centers and the Enterprise Portal Framework (Web server)
Enterprise Portal developer tools (Web server)
Workflow (Web server)
Reporting extensions (Web server)
Analysis extensions
Application Integration Framework (AIF) Web services (Web server)
BizTalk adapter
Synchronization service for Microsoft Project
Synchronization proxy for Microsoft Project
All Microsoft Dynamics AX server computers must meet the software requirements that are listed in the
following table.

Item Requirements Notes

Operating system Windows Server 2008 R2 Standard Edition, For operating systems that are
Enterprise Edition, Web Edition, or available in both 32-bit and 64-bit
Datacenter Edition. Service Pack 1 for versions, both versions are
Windows Server 2008 R2 is supported, but supported.
not required.
Important: Microsoft Dynamics AX is
or not supported on Windows Server for
Windows Server 2008 Standard Edition, Itanium 64-bit processors.
Enterprise Edition, Web Edition, or If you have already installed Office
Datacenter Edition. Service Pack 2 for SharePoint Server 2007, and you
Windows Server 2008 is supported but not want to upgrade from Windows
required. Server 2008 to Windows Server 2008
or R2, see Microsoft Knowledge Base
article 962935.
Windows Server 2003 with Service Pack 2,
Standard Edition, Web Edition, Enterprise
Edition, or Datacenter Edition

Authentication Microsoft Dynamics AX requires that all If you are using an Oracle database, make
servers use Windows Authentication to sure that you have installed and
authenticate users. configured the Windows Native
Authentication adapter. For more
information, see the Oracle
documentation.

6 Microsoft Dynamics AX 2009 System Requirements

 Microsoft Dynamics AX

Internet Information IIS 6.0 or later versions This software is required if you are setting
Services (IIS) up a Web server.

ASP.NET ASP.NET 2.0 This software is required if you are setting

up a Web server.

Some Microsoft Dynamics AX server components have additional requirements. For more information, see
the following table.

Component Additional requirements Notes

Microsoft Dynamics AX 2009 System Requirements 7

Microsoft Dynamics AX

Database1 Microsoft SQL Server 2012 Standard View the minimum hardware
Edition or Enterprise Edition is supported requirements for SQL Server at
with Microsoft Dynamics AX 2009 Service http://www.microsoft.com/sql/default.ms
Pack 1 with Rollup 8 and the hotfix from px.
Knowledge Base article 2836535.
Both 32-bit and 64-bit versions are
Service Pack 1 is also supported, but it is supported.
not required.
Note:
or
If you are using SQL Server 2012, Visual
SQL Server 2008 R2 Standard Edition or Studio 2008 cannot connect to an
Enterprise Edition. external data source to create a report.
Service Pack 1 for SQL Server 2008 R2 is This is a known issue with Visual Studio
supported with Microsoft Dynamics AX 2008.

2009 Service Pack 1, but it is not required.

Service Pack 2 for SQL Server 2008 R2 is
supported with Microsoft Dynamics AX
2009 Service Pack 1 with Rollup 8.

Service Pack 3 for SQL Server 2008 R2

is supported with Microsoft Dynamics
AX 2009 Service Pack 1 with Rollup 8.
or
SQL Server 2008 Standard Edition or
Enterprise Edition.
Service Pack 1 and Service Pack 2 are
supported but are not required.
Service Pack 3 is supported with Microsoft
Dynamics AX 2009 Service Pack 1 with
Rollup 8.
or
SQL Server 2005 Standard Edition or
Enterprise Edition, with Service Pack 2 or
Service Pack 3.
Service Pack 4 is supported with Microsoft
Dynamics AX 2009 Service Pack 1, but it is
not required.
or
Oracle Database 10g R2, Enterprise or
Standard

MDAC 2.80.1022.3 is required if you are

using a SQL Server database.

8 Microsoft Dynamics AX 2009 System Requirements

 Microsoft Dynamics AX

Component Additional requirements Notes

Application If you are using a SQL Server database: Install this component on the AOS server if
Object Server Microsoft SQL Server Native Client the AOS server is separate from the database
(AOS) server.
If you are using an Oracle Database server:
Oracle data provider 10.2.0.1

Role Centers and Microsoft SharePoint Server 2010 If you plan to use Microsoft Office
the Enterprise or SharePoint Server 2007, you must install
Portal Framework the Enterprise Edition. For more
Microsoft SharePoint Foundation 2010
information, see Office SharePoint Server
or
(Enterprise Client Access License).
Microsoft Office SharePoint Server 2007
Microsoft SharePoint 2010 is supported
Enterprise Edition with Service Pack 1
with Microsoft Dynamics AX 2009 Service
or Pack 1. If you plan to use SharePoint 2010,
Windows SharePoint Services 3.0, Service you must download and install the hotfix
Pack 1 or Service Pack 2 package that is available with Microsoft

SQL Server Analysis Management Objects Knowledge Base article 2278963.

(AMO): CustomerSource logon is required. For

more information about how to install
If you are using Analysis Services 2008 R2
and deploy Enterprise Portal on
or Analysis Services 2012, download the
SharePoint 2010, see the related post on
SQL Server 2008 R2 Analysis
the Microsoft Dynamics AX InMarket
Management Objects package, which is
Engineering blog.
included in the Microsoft SQL Server 2008
R2 Feature Pack. According to the SharePoint hardware
and software requirements, a minimum of
If you are using Analysis Services 2008,
1 GB of RAM is required. However,
download the Microsoft SQL Server 2008
Enterprise Portal requires a minimum of 2
Management Objects Collection
GB of RAM.
package, which is included in the Microsoft
SQL Server 2008 Service Pack 3 Feature To use Enterprise Portal together with
Pack. Microsoft .NET Framework 3.5, Service

If you are using Analysis Services 2005, Pack 1, you must download and install

download the Microsoft SQL Server 2005 the hotfix package that is available with

Management Objects Collection Microsoft Knowledge Base article 957312.

package, which is included in the SQL CustomerSource logon is required.

Server 2005 Feature Pack February 2007. You must install the SQL Server 2008
version of AMO, even if you are using SQL
Server 2012.

Component Additional requirements Notes

Microsoft Dynamics AX 2009 System Requirements 9

Microsoft Dynamics AX

Enterprise Portal Visual Studio 2008 Role Centers and the Enterprise Portal
developer tools framework must be installed on the computer
where you install the developer tools.
To use Enterprise Portal together with
Microsoft .NET Framework 3.5, Service Pack 1,
you must download and install the hotfix
package that is available with Microsoft
Knowledge Base article 957312.
CustomerSource logon is required.

Workflow No additional software is required.

Reporting To use reporting extensions together with

Microsoft SQL Server 2012 Reporting
extensions SQL Server 2008 Reporting Services, you
Services (supported with Microsoft
must download and install the hotfix
Dynamics AX 2009 Service Pack 1). Service
package that is available with Microsoft
Pack 1 is supported, but it is not required.
Knowledge Base article 957312.
or
If you are using SQL Server 2008
Microsoft SQL Server 2008 R2 Reporting
Reporting Services, some charts in Role
Services. Service Pack 1, Service Pack 2, and
Centers have incorrect scale values on the
Service Pack 3 are supported with
y-axis. To work around this issue, see this
Microsoft Dynamics AX
post on the Microsoft Dynamics AX
2009 Service Pack 1, but neither is required.
InMarket Engineering blog.
or
If the primary database in your Microsoft
Microsoft SQL Server 2008 Reporting Dynamics AX system is an Oracle
Services. Service Pack 1, Service Pack 2, Database Server, a SQL Server database
and Service Pack 3 are supported but not server must also be running in the
required. environment. Otherwise, you cannot use
or the reporting extensions.
Microsoft SQL Server 2005 Reporting The reporting extensions are not
Services with Service Pack 2 or Service supported on a report server that is
Pack 3. Service Pack 4 is supported with configured to run in SharePoint integrated
Microsoft Dynamics AX 2009 Service Pack mode.
1, but it is not required.
You may encounter issues when you
Download the Windows SDK For Windows install and configure SQL Server 2005
Server 2008 and the .NET Framework 3.5. Reporting Services on Windows Server
When you install the SDK, select the .NET 2008. For more information, see the
Development Tools component. No other Microsoft Dynamics AX Installation Guide.
SDK components are required.
For more information about how to install
Download and install the Microsoft Visual prerequisites for the reporting extensions,
Studio 2008 Shell (isolated mode) see the Microsoft Dynamics AX
Redistributable Package. Installation Guide.

10 Microsoft Dynamics AX 2009 System Requirements

 Microsoft Dynamics AX

Component Additional requirements Notes

Analysis Microsoft SQL Server 2012 Analysis If the primary database in your Microsoft
extensions1 Services (supported with Microsoft Dynamics AX system is an Oracle
Dynamics AX 2009 Service Pack 1). Service Database Server, a SQL Server database
Pack 1 is supported, but it is not required. server must also be running in the
or environment. Otherwise, you cannot use
the analysis extensions.
Microsoft SQL Server 2008 R2 Analysis
Services. Service Pack 1, Service Pack 2, and If you are using a 64-bit version of Oracle
Service Pack 3 are supported with Database Server and a 64-bit version of
Microsoft Dynamics AX SQL Server Analysis Services, you must
2009 Service Pack 1, but neither is required. install the 32-bit Oracle client on the
analysis server.
or
Microsoft SQL Server 2008 Analysis You can install Management Studio and
Services. SQL Server Service Pack 1, Service Business Intelligence Development Studio
Pack 2, and Service Pack 3 are supported by using the SQL Server installation
but not required. wizard. For detailed installation
instructions, see the SQL Server
or
documentation.
Microsoft SQL Server 2005 Analysis
If you are using Microsoft SQL Server
Services with SQL Server Service Pack 2 or
2005 Service Pack 2, you must install
Service Pack 3. Service Pack 4 is supported
Cumulative Update 8.
with Microsoft Dynamics AX 2009 Service
Pack 1, but it is not required.

SQL Server Management Studio

SQL Server Data Tools (SSDT) if you are

using SQL Server 2012
or
SQL Server Business Intelligence
Development Studio (BIDS) if you are
using SQL Server 2008 or SQL Server 2008
R2

Application If you use AIF Web services to exchange The SDK contains tools that make it easier to
Integration documents with external partners, we configure Web services. In particular, the
Framework (AIF) recommend that you install the Windows SDK. Windows Communication Foundation (WCF)
Web services Configuration Editor Tool,
SvcConfigEditor.exe, provides a graphical user
interface that you can use to create and
modify configuration settings. Otherwise, you
must directly modify XML configuration files.

Microsoft Dynamics AX 2009 System Requirements 11

Microsoft Dynamics AX

Component Additional requirements Notes

BizTalk adapter Microsoft BizTalk Server 2013 (supported with

Microsoft Dynamics AX 2009 Service Pack 1 and
the hotfix from Knowledge Base article
2862096)
or
BizTalk Server 2010 (supported with Microsoft
Dynamics AX 2009 Service Pack 1)
or
BizTalk Server 2009
or
BizTalk Server 2006
or
BizTalk Server 2006 R2 Standard Edition or
Enterprise Edition

Microsoft Project Message Queuing with Directory Integration This software must be installed on the
synchronization Services. Message Queuing is also known as computer where you are installing the
service MSMQ. synchronization service.

Microsoft Project The environment must include a computer that To use integration with Project Server, the
synchronization is running the synchronization service and a synchronization proxy must be installed on the
proxy computer that is running Microsoft Office same computer as the Project Server Interface
Project Server 2007, Service Pack 1. (PSI) Web service.

1
In addition, note the following requirements when you install a Microsoft Dynamics AX database:
Microsoft Dynamics AX 2009 customers who use an Oracle database must run their database server
on a Windows operating system.
Microsoft Dynamics AX supports Unicode collations that are case-insensitive, accent-sensitive,
kanasensitive, and width-insensitive. The collation must match the Microsoft Windows locale of the
computers that are running instances of Application Object Server (AOS). If you are setting up a new
Microsoft Dynamics AX installation, we recommend that you select a Windows collation instead of a
SQL collation. For more information about how to select a collation for a SQL Server database, see the
SQL Server documentation.

Software requirements for client computers

The following Microsoft Dynamics AX components can be installed on client computers:
Application files

12 Microsoft Dynamics AX 2009 System Requirements

 Microsoft Dynamics AX

Windows client
Debugger
Reporting tools
.NET Business Connector
Note:
These components can also be installed on any of the supported server operating systems.
Microsoft Dynamics AX client computers must meet the software requirements that are listed in the
following table.

Item Requirements Notes

Operating system Windows 8, Windows 8 Pro, and Windows 8 For operating systems that are
Enterprise Edition are supported with Microsoft available in both 32-bit and 64-bit
Dynamics AX 2009 Service Pack 1 with Rollup 8 versions, both versions are supported.
and the hotfix from Knowledge Base article
2830391.
or
Windows 7 Professional Edition or Ultimate
Edition. Service Pack 1 is supported, but not
required.
or
Windows Vista Business Edition, Ultimate Edition,
or Enterprise Edition, Service Pack 1
or
Windows XP Professional Edition, Service Pack 2

Item Requirements Notes

Microsoft Dynamics AX 2009 System Requirements 13

Microsoft Dynamics AX

Web browser Internet Explorer 10.0 is supported with Microsoft This software is required for client
Dynamics AX 2009 Service Pack 1 with Rollup 8 computers that access Role Centers or
and the hotfix from Knowledge Base article Enterprise Portal.
2830391. The version of Internet Explorer that
or you use must be compatible with the
version of SharePoint that you are
Internet Explorer 9.0 (supported with Microsoft
using for Enterprise Portal. For
Dynamics AX 2009 Service Pack 1)
example, Internet Explorer 6, while
or supported for Microsoft Dynamics AX,
Internet Explorer 8.0 is not compatible with SharePoint 2010.

or
Internet Explorer 7.0
or
Internet Explorer 6, Service Pack 2
or
Mozilla Firefox 2.0

Microsoft Office Office 2013 is supported with Microsoft Dynamics To use MAPI email together with
System AX 2009 Service Pack 1 with Rollup 8 and the Microsoft Dynamics AX, the 32-bit
hotfix from Knowledge Base article 2830391. version of Microsoft Outlook is
required.
or
2010 Office release
or
2007 Office release, Service Pack 1 or Service Pack
2
or
2003 Office release, Service Pack 3

Item Requirements Notes

14 Microsoft Dynamics AX 2009 System Requirements

 Microsoft Dynamics AX

SQL Server Analysis If you are using Analysis Services 2008 R2 or This software is required on client
Management Objects Analysis Services 2012, download the SQL computers that are used to
(AMO) Server 2008 R2 Analysis Management administer the OLAP database.
Objects package, which is included in the
You must install the SQL Server
Microsoft SQL Server 2008 R2 Feature Pack. 2008 version of AMO, even if you
If you are using Analysis Services 2008, are using SQL Server 2012.
download the Microsoft SQL Server 2008
Management Objects Collection package,
which is included in the Microsoft SQL Server
2008 Service Pack 3 Feature Pack.

If you are using Analysis Services 2005,

download the Microsoft SQL Server 2005
Management Objects Collection package,
which is included in the SQL Server 2005
Feature Pack February 2007.

Some Microsoft Dynamics AX client components have additional requirements. For more information, see
the following table.

Component Additional requirement Notes

Application files The shared location where the application You can install the Microsoft Dynamics AX
files are installed cannot be configured as application files on any computer that is
a Distributed File System (DFS). running Windows.

Windows client No additional software is required.

Debugger No additional software is required.

Component Additional requirement Notes

Microsoft Dynamics AX 2009 System Requirements 15

Microsoft Dynamics AX

Reporting tools Visual Studio 2008 We recommend that you download the Visual
Studio hotfix that is available in Microsoft
Another computer in the same
domain must be running SQL Server Knowledge Base article 947173. In Visual Studio
Reporting Services. 2005, when you opened an RDLC file for SQL
Server Reporting Services 2005, a DataSets
panel was available. You could use this panel to
drag fields onto the design surface for a report.
By default, the DataSets panel is not available
in Visual Studio 2008. However, the hotfix
makes the DataSets panel available.
Note:
If you are using SQL Server 2012, Visual
Studio 2008 cannot connect to an external
data source to create a report. This is a
known issue with Visual Studio 2008.

.NET Business No additional software is required.

Connector

16 Microsoft Dynamics AX 2009 System Requirements

 Microsoft Dynamics AX

64-bit operating system support

The following table summarizes how Microsoft Dynamics AX components run on 64-bit operating
systems.
32-bit versions of server components cannot be installed on 64-bit operating systems. Setup
automatically detects the operating system that you are installing on, and the appropriate versions of the
Microsoft Dynamics AX server components are installed.
Some client components can run in 32-bit mode on 64-bit operating systems. The "Windows on
Windows" subsystem enables 32-bit programs to run without modification on 64-bit versions of Windows.

Component Runs on a 64-bit Runs in 32-bit Notes

operating system mode on a 64-bit
operating system

Application files Yes N/A

Application Object Server Yes No

(AOS)

Windows client No Yes

Role Centers and the Yes No

Enterprise Portal framework

Workflow Yes No

Analysis extensions Yes No

Reporting extensions Yes No The 32-bit version of SQL Server Reporting

Services can be installed on a 64-bit
operating system. However, the Microsoft
Dynamics AX reporting extensions are not
supported in this scenario.

Reporting tools No Yes

Synchronization service Yes No

Synchronization proxy Yes No

Microsoft Dynamics AX 2009 System Requirements 17

Microsoft Dynamics AX

Application Integration Yes No

Framework (AIF) Web
services

BizTalk adapter Yes No

.NET Business Connector Yes Yes Both the 32-bit and 64-bit versions of .NET
Business Connector are installed when you
are using a 64-bit operating system.

Virtual server support

Microsoft Dynamics AX 2009 is certified on Windows Server 2008 with Hyper-V Virtualization. Microsoft
Dynamics AX 2009 also supports other virtualization solutions that participate in the Server Virtualization
Validation Program, based on the guidelines that are listed for all Microsoft software as part of Knowledge
Base article 897615.
To use Hyper-V in a production environment, you must download the update for Windows Server 2008
that is described in Knowledge Base article 950050. The Beta version of Hyper-V, which is included with
Windows Server 2008 by default, is not supported.

Virtual client support

The Microsoft Dynamics AX 2009 client is supported on Microsoft Application Virtualization (App-V) 4.6.
App-V enables virtualization of the client on 32-bit and 64-bit Microsoft operating systems. App-V
provides deployment and maintenance capabilities through Microsoft System Center Configuration
Manager 2007.
For software requirements, white papers, and other information, see the Application Virtualization
TechCenter.

Development suite support

Visual Studio 2008 is the development suite that is supported for Microsoft Dynamics AX 2009. Visual
Studio 2010 is supported when it is installed side-by-side with Visual Studio 2008.

18 Microsoft Dynamics AX 2009 System Requirements