JHCTD Application Portal FAQS

JHCTD Web Portal

Q. 1 How can I register in JHCTD Portal if I already have a TIN?
If Dealer already has an Online Account on the existing Jharkhand CTD Portal, he can Log in to
the New JHCTD Portal by logging in with his TIN and the existing Password. JHCTD Portal
System will authenticate Dealer as a valid user and upon successful log in will display few basic
details like TINs of all the Tax Type, Registration Effective Date, PAN, E-Mail Id and Mobile
Number. System will also mandate to update few details like PAN, Mobile Number and E-Mail Id.
VAT TIN is marked as Master TIN and it will be mapped with Account as soon as details are
updated.
After successful update, Dealer can log in to the new JHCTD Portal by using unique E-Mail Id,
password is to be changed on 1st time log in.

If Dealer does not have an Online Account on the Existing Jharkhand CTD Portal, then can sign
up with E-Mail Id. On successful Sign Up, Dealer can log in to the new JHCTD Portal by using
unique E-Mail Id. If Dealer does not have Registration or TIN, then can also apply for
Registration post Login to JHCTD Portal.

Q. 2 Why am I asked to change my password and set the security question and answer when I
login to JHCTD Portal for the first time?
JHCTD Portal asks you to change the password so that you can set the password of your own
choice. It is also required to enable the secured access to your JHCTD Portal .

This security question and answer are essential for resetting of password in case you forget your
password for JHCTD Portal. We recommend that you set the secret question and answer known
only to you. This would prevent chances of other user getting access to your JHCTD Portal
account.

Q. 3 I have forgotten my password. How do I get the new JHCTD Portal password?
You need to access the Forgot Password link provided on the login page to get the new
JHCTD Portal password. JHCTD Portal would ask you to select the Secret Question and Answer
specified at first time login into JHCTD Portal. JHCTD Portal will validate the entered details into
system and if details are matched, then JHCTD Portal system will send a new password to your
registered email address.

Alternatively you can contact the JHCTD Portal Support Centre to get assistance.

Q. 4 What is the difference between Informational and Transactional Portal?

In Informational Portal you can view and download all the Commercial Tax Department related
information, Notification, Act, Rules, Forms and Tax application Process documents.

In Transactional Portal, you can do all your taxation related activities like Registration, Payment,
Return, Generate Road Permits and C Forms.

Q. 5 What are the documents need to be attached during Registration?

I. Identification Proof *
 1.Proprietorship: Pan Card/ Voter's ID/ Driving License
2.Partnership: Pan Card of Firm/ Pan Card of the partner who is applying for registration/ Driving
License.
3.Private Public Ltd. Co. PAN Card of company/ PAN card/ Driving license / Voter's ID of
principal officer or CEO who is applying for registration.

II. Proof of Business: - *

(1) If place of business is in his own name then related paper.
(2) If place of business is rented then Rent agreement, lease deed or Rent receipt.

III. PAN Card of proprietor/ Firm/ Company *

IV. 2 Passport size photographs for proprietor/each partner/Principal Officer/ CEO in case of
company.*

V. Partnership deed in case of Partnership firm and in case of Private/ Public Ltd co. Certificate
of Incorporation and Memorandum & Articles of Association.

VI. Resolution of Board of Directors, meeting regarding authorization of particular person for
filing application for registration/ power of attorney.

VII. Bank A/C: Updated Passbook / Bank Statement

VIII. Residential proof: Telephone Bill/ Electricity Bill/ Voter's ID/ Ration Card/ Gas connection/
Passport/UID. *

IX. Paper regarding Immovable property if any.

X. Receipt of registration fees.

XI. Import bill in case the basis for registration is import of goods for sale.

XII. First sale bill after import for determination of date of liability.

XIII. Proof of Security furnished, Security Bond.

* These will be mandatory

Q. 6 How to do e Registration, e Amendment, e Cancellation, e Return, e Payment using the

JHCTD Web Portal?
You need to log in to the New Transactional Portal. After that you can find respective links for the
Registration, Payment and Return into the section of e-Services. For the process flow, please
check the process document/ video as available in the Help section of the Informational Portal
<link>.

Q. 7 How to generate Road Permits and C form using the JHCTD Web Portal?

You need to log in to the New Transactional Portal. After that you can find respective links for the
generation of Road Permits and C form into the section of e-Services (Statutory Forms). For the
process flow, please check the process document/ video as available in the Help section of the
Informational Portal <link>.
Q. 8 Where I can find the Registration Certificates, Notices etc. served to me by the
Department.

You need to log in to the New Transactional Portal. After that you can find respective link to view
the Certificates and notices into the section of View and Upload Documents.

Q. 9 Whether Dealer can Track Status of any e application submitted on JHCTD Portal?
Yes, Dealer can track the status of any e application using Track Status Functionality on JHCTD
Web Informational Portal.

Q. 10 How can I change my password if I have forgotten my security question on Portal?

The Dealer is required to send this TIN to JHCTD Helpdesk for password and security question
reset through e-Grievances (http://jharkhandcomtax.gov.in/support). or call on the numbers
mentioned in the Portal. Ensure that email address registered with JHCTD is active and working
because your new system generated password will be sent on that email address.

CSU
Q. 11 What is Client Side Executable Utility (CSU) and where it is available for download?
CSU is an offline utility through which Dealer can do Registration, Return, payment, appeal,
refund, self-assessment, Request for Road permits & Central Forms etc. Dealer can save the
form locally and once connected to the Internet, needs to submit the application. Once request is
submitted successfully, acknowledgment receipt gets generated.

The installer is available in Informational Portal for download. Dealer needs to install the
executable after downloading. For details please refer the CSU User Manual.

Q. 12 What will be the User Id and Password for CSU?

CSU User Id and Password are same as Portal User Id and Password. So Dealer needs to be
registered in the Portal in order to login to CSU. Dealer needs to click on Create Account for the
first time login to CSU and also needs to connect to the Internet. After providing Portal User Id
and Password, the account will be created after verification with Portal.

Q. 13 If password is changed on Portal, whether log in can be done from CSU with old
password?
Yes, log in can be done with old password, but dealer will not be able to submit any request from
CSU. Dealer needs to change/update the password same as portal by clicking Update
Password. It will be verified from portal before updation.
Q. 14 In CSU where can I find the registration certificate, electronically generated notices etc.
served to me by the Department.

You need to log in to the CSU. After that you can find respective link to view the Certificates and
notices into the section of View and Upload Documents, where all communication to Dealer is
available. When internet connectivity is available, details are updated from server.

Portal and CSU Comparison

Q. 15 What I should use for the Tax related activities, Portal or CSU
You can use either of this depending upon your convenience. Below are some comparison
between CSU and Portal.

CSU is helpful when your internet connectivity is not good. Portal is useful for real time
transaction.

Online Payment can only be done through Portal using Payment Gateway or two way
Payment with Banks. In CSU Dealer can generate the Challan only and can be used for
offline payment.

Portal will have the facility to generate the Road Permits using ODS which is very helpful to
generate Road Permits for thousands records. In CSU forms will be available to generate the
Road Permits.

Registration
Q. 16 What is Centralized Registration Form?
Centralized Registration form is a common Registration Form which is used for Registration
under VAT, Luxury Tax, Entertainment Tax, Electricity Duty and Advertisement Tax.

Q.17 In Centralised Registration Form, two options are mentioned one for Voluntary
Registration and another for Compulsory Registration. Which option I should select?
Depending upon your nature of business, you need to select as mentioned below
Voluntary Registration Not liable to pay Tax and your GTO exceeds 25 thousands during
Financial Year.
Compulsory Registration Once you are liable to pay tax u/s 8 of JVAT Act, 05.
Q.18 Can I apply for Composition using Centralized Registration Form?
Yes, at the time of Registration only, you can select option for Composition schemes
Q.19 I am a Medicine Dealer and opt to pay tax under MRP scheme. How to take Registration?
Option is available in the Centralized Registration Form, you need to select it.
Q.20 Are all fields and Annexures mentioned in the Centralised Registration Form mandatory?
Please refer the guidelines as mentioned in the Centralized Registration Form.

Q.21 Is PAN (Permanent Account Number) mandatory for the Composition Dealer at the time of
Registration?
Yes, for the Composition scheme (GTO exceeding 25 lakhs) at the time of Registration.
For the Composition scheme (GTO below 25 lakhs) not at the time of Registration. However
Dealer has to submit PAN within three months from the date of issuance of the Registration
Certificate.
Q.22 Can I apply for Consolidated Registration under Rule 3(X) in Centralised Registration
Form
Yes, if you have more places or additional places or branches of business than one, situated in
different circles in the state, you have to apply mandatorily for Consolidated Registration in one
circle in the state where your Principle Place of business is situated.
Q.23 What is Digital Signature and how it will be used in the Application
A Digital Signature is a digital code (generated and authenticated by public key encryption)
which is attached to an electronically transmitted document to verify its contents and the sender's
identity.
 In Upgraded Version of Application it is required to sign the application like Registration, Return
etc with digital signature. So it is required that Dealer or Declared Business Manager acquires
the digital signature to sign the application. This will help Tax Payers not to visit the Circles
physically to submit all the Monthly/ Quarterly/ Annual Returns.

In the initial stage, requirement of digital signature may be relaxed by the Department for a
particular period.

Q. 24 What is Common Amendment Form?

Common Amendment form is a single form which will be applied for amendments under VAT,
Luxury Tax, Entertainment Tax, Electricity Duty and Advertisement Tax.

Q. 25 I want to apply for Cancellation of Registration Certificate however not able to find the
prescribed forms in the new application.
A Common Cancellation form has been incorporated in the new application which can be used
for cancellation. It is a single form which will be applied for cancellation under VAT, Luxury Tax,
Entertainment Tax, Electricity Duty and Advertisement Tax.

Q. 26 I want to apply for Professional Tax however not able to find the option in Centralized
Registration form.
Centralised Registration is not applicable for the Act. You need to apply through JPT 101 and
JPT 103 as applicable. Both these forms are available in Portal and CSU.

Q. 27 I want to apply for Registration, which mode (Portal or CSU) I should use?
You can use either of these modes as per your convenience.

Q. 28 I am JHLT Dealer however not able to find the link for updating Occupancy Details in
Portal.
The link for updating Occupancy Details is provided in CSU.

Q. 29 I had different TIN for different Tax Types however I find only my VAT TIN is associated
for all Tax Types.
So after migration in Upgraded Version of Application there will be concept of only one Master
TIN and one E-Mail Id, i.e. if a dealer is registered in different tax type in existing application and
for tax types other than VAT and CST if dealer has declared that he is having VAT TIN, he will
be issued Master TIN which shall be the VAT TIN.

Q. 30 What is Master TIN?

Dealer with same PAN will be issued the same TIN for registration in different tax type. However
if an application is made for registration with same PAN in same tax type again he will be issued
a new TIN.
Q. 31 Can I use any PAN for all types of business?
No. You should mention PAN as mentioned below.
C Company
P Person
H HUF (Hindu Undivided Family)
F Firm
A Association of Persons (AOP)
 T AOP (Trust)
B Body of Individuals(BOI)
L Local Authority
J Artificial Judicial Person
G Government

Q. 32 If acknowledgment no. for registration of one tax type is issued, can Dealer apply for
registration in other tax type?
Yes, Dealer can apply for registration in another tax type using acknowledgment no. of earlier
issued registration application. However, first registration application will be processed first at
authority end.

Q. 33 Whether Dealers Business Manager is authorized to access JHCTD Web Portal?

Yes, when Dealers does sign up and successfully creates account on portal, two passwords
gets generated one for Dealer, one for Business Manager. Business Manager needs to use
same email id as Dealer and Business Manager password for log in to portal. The details are
authenticated for log in to portal.

Q. 34 Whether cancelled dealer can log into portal?

Yes, Cancelled Dealer can log in to portal only for view purpose. However in case of Compulsory
cancellation (Initiated by the Department) Dealer shall file Returns and make Payment till the end
of the Tax period in which the Registration is cancelled.

Return
Q. 35 All VAT returns are to be filed by all Vat Dealers?
No, return is to be filed as follows.

Normal & Medicine Dealer under MRP scheme JVAT 213 (Monthly Abstract) JVAT 200
(Quarterly Return) JVAT 204 (Annual Return).

Presumptive/Composite (GTO up to 50 Lakhs) Dealers JVAT 211 (Quarterly Return) JVAT 212
(Annual Return) Only.

Composite (GTO up to 25 Lakhs) Dealers JVAT 212 (Annual Return) Only.

Q. 36 I am a Normal VAT Dealer, which form I need to choose to file Return for the month of
September, 2014.
You need to file Return in JVAT 200 for the previous months including September, 2014.

Additionally you have to file JVAT 213 (Monthly Abstract) for the month of October, 2014
onwards, from November, 2014. You have to file quarterly Return October to December, 2014 in
new JVAT 200 which will be available from January, 2014.

Q. 37 I am a Medicine Dealer under MRP scheme, which form I need to choose to file Return for
the period of July to September, 2014?
You need to file Return in JVAT 214 for the previous Quarters.

Additionally you have to file JVAT 213 (Monthly Abstract) for the month of October, 2014
onwards, from November, 2014. You have to file quarterly Return October to December, 2014 in
new JVAT 200 which will be available from January, 2014.
Q.38 Annexures are available in New JVAT 200 (VAT Quarterly Return), Form I (CST Quarterly
Return) and JVAT 204 (VAT Annual Return). Are these mandatory to file?
Yes, you need to fill up the Annexures applicable in your case and has to be submitted with the
Return. Return cannot be filed unless you submit Annexures applicable to you.
Figures as per Annexures must match with the figures declared in the return form. In case of
mismatch in figures, you have to correct the Annexures/ Return Form before final submission.
Q.39 When to file the Annual Return?
Annual Return will be filed as mentioned below:

JVAT 204 - by 31st December of the following Year.

Presumptive/Composite (GTO up to 50 Lakhs) Dealers JVAT 212 - by 31st December of the

following Year.

Composite (GTO up to 25 Lakhs) Dealers JVAT 212 By 25th April of the following Year
Q. 40 What is Monthly Abstract and when this needs to be filed?
Monthly Abstract is not a detailed return, its just a summary of main information like Turnover,
Purchase, and ITC. Dealer needs to file a monthly abstract in Form of JVAT 213 for the month of
October, 2014 onwards. This should be filed within 25 days after the end of the month.

Q. 41 Who will file the Monthly Abstract?

This will be filed by all Registered VAT Dealers except the Presumptive and Composite Dealers.

Q. 42 Is there any change in filing CST Return in the Upgraded Version?

Yes, CST Return has to be filed Quarterly and Annually. You can file Quarterly Return (October
to December 2014 and onwards) in Form I in the month of January, 2015.

Q. 43 Should I need to file Monthly CST Return for the month of October, 2014 onwards?
No, you cannot file Monthly CST Return. CST details will be taken in JVAT 213 filed as Monthly
Abstract.

Q. 44 Can I file all returns on Portal?

Yes you can. First you need to login into the system then go to the e returns link and select
return form. Fill all the details on return web form and submit it.

Q. 45 How do I treat Excess Input Tax Credit from a previous VAT Return?
Excess Input Tax Credit shall be automatically carried forward to next Return from previous
Return by the system.

Q. 46 Can Return be filed without making payment?

No, Return can be filed only when 100% payment is made.

Q. 47 For any omissions or incorrect information, can a Return be filed?

Yes. You can do this by filing a revised return. Revised return can be filed any no. of times on or
before filing of annual return.
Q. 48 Can Annual Return be filed without filing all monthly/quarterly Returns?

No, all the monthly or quarterly return as applicable has to be filed before filing annual Return.

Q. 49 I am a Registered Dealer having no Sales and Purchases. Do I have to file Returns?

Yes you need to file a NIL Return. Go to e Return Link, select the nil Return option and submit.

Q. 50 What do I do if I am trying to upload my return but system tells me I have to file returns for
previous periods?
Returns are to be filed sequentially starting from the liability date. If any previous return is not
filed Dealer cannot file return for further periods. While in case of existing Dealers after new
application rolls out, can file first return without filing previous period returns. However after filing
first return Dealer has to file previous returns in sequential manner.

Q. 51 Can I view returns that have been filed for previous tax periods?
Yes. You login to JHCTD Web Portal, select the view returns link within e-services section. You
need to select the type of return form. On clicking Submit button, return details along with
Annexures can be viewed.

Q. 52 If return is not filed by Dealer within due date, any notice or reminders will be sent?
Yes, if return is not filed within due date, defaulter notice will be sent automatically to all the
dealers.

Q. 53 Can a return be filed after return due date?

Yes, it can be filed after due date, but dealer is liable to pay penalty for late return filing.

Q. 54 Whether Dealer can file digitally signed return?

Yes, Dealer has to file digitally signed return.

In the initial stage, requirement of digital signature may be relaxed by the Department for a
particular period.
Payment
Q. 55 What are the modes of e-Payment available in the new application?
You can make payment using Payment Gateway or using Two way payment systems with the
banks which has an agreement with Jharkhand Commercial Tax Department.

Q. 56 What is the process of the Two Way Payment System?

Following is the brief of the Process. For the more detail and screen shots, please refer the User
Manual.

Login on to the Portal using E Mail Id and Password

Basic details of Dealer are auto populated on the challan form and Dealer has to provide
details for Payment Period, Tax Period from and to, Purpose for Challan and Amount against
each purpose.
Dealer selects bank from the list of banks (currently SBI and IOB are Integrated) through
which Dealer wants to make the payment.
On clicking of the submit button, Dealer would be redirected to the banks Web Portal.
Dealer has to log on to the banks portal using his Internet Banking Id and password as
 provided by the bank.
If the net banking user name and password are correct then the page with all the information
which the Dealer had filled on the JCTD portal (e-Payment) will be shown on the banks
portal.
Dealer will have to select the account from which he wants to make e-Payment and hit the
confirm button.
Banks portal will display a verification screen where the Dealer can view all the details of the
Payment - On confirmation, Dealer has to enter transaction password and then the payment
will be debited from his/ her account.
Once this activity completes successfully, a payment confirmation message will be
displayed. A unique reference number (Transaction Id) will also be generated by the bank
and displayed as confirmation. The dealer will be provided a link for viewing the Challan
details.
E-Receipt will be generated which contains all the details of payment along with a unique
Challan Identification Number (CIN). This is the unique number generated at banks end to
uniquely identify all Challan payments.
Once the payment is done, Dealer will be redirected back to the JCTD web portal after few
seconds, where the unique bank reference number and CIN number will be displayed.
Data gets updated in the Commercial Tax Database against the Challan if the transaction is
successfully reverted back to the Commercial Tax Portal from Banks Portal.

Q. 57 Can I pay taxes through my local bank?

Yes, as long as the bank in which you have an account, has an agreement with Jharkhand
Commercial Tax Department and made the integration. Currently SBI and IOB are Integrated.

Q. 58 What is the due date for making payment of tax?

The tax shall be paid not later than 15th day after the end of that month.
For presumptive and composite tax Dealer, tax shall be paid not later than 15 th day after the end
of that quarter.
Q. 59 If payment of tax is not made within due date, any notice or reminders will be sent?
Yes, if payment is not made within due date, defaulter notice will be sent automatically to all the
dealers. Interest calculation on late payment of tax will be done by the application.

Central & Local Form Management

Q. 60 Can a Registered Dealer under VAT apply for SUGAM (G), SUGAM (B) and CST Forms?
No, Dealers registered under VAT and CST can apply for SUGAM (G), SUGAM (B) and CST
Forms. Dealers registered under VAT, can apply for SUGAM (P) only.

Q. 61 Whether Dealer can apply for cancellation of already generated road permit or CST
forms?
Yes, dealer can apply for cancellation for already generated permit and CST forms within
prescribed period.

Q. 62 What shall Dealer do in case of change in vehicle (Transhipment) for already generated
Road Permits?
Dealer can update the changed vehicle details using the Transhipment functionality available in
Road permits.

Q. 63 When this new facility for Online EI, EII, H Forms will start?
 It will be started from October-December, 2014.

Q. 64 When can I request for Online Central Forms?

You can request for CST forms only after the respective quarter is completed and you have filed
e-Returns (VAT & CST) and made online payments of admitted tax for the respective period.

Q. 65 I have submitted my original returns and generated CST forms. Now I find some mistakes
in VAT/CST returns, Can I revise returns and regenerate CST forms based on these
revised returns?
Yes, you can file your revised returns and can regenerate the CST forms.

Q. 66 How can I track the CST Forms request Status?

You can check the status of your CST forms request in your login at JHCTD Web Portal under
the menu e-Services->e-CST Forms Status.

Q. 67 How do I share the CST forms generated in my login?

You can share the hardcopy of the CST form PDF as generated from your login as well as the
softcopy.
TDN
Q. 68 I am a Contractee/ Deductor, whether I need to be Registered in Commercial Tax?
Yes, you need to enroll yourself in the new Application for allotment of Tax Deduction Number
Form available in the new application. You will be issued a CERTIFICATE OF ENROLMENT
after successful verification of your application.

Q. 69 Whether I need to file any Return for the tax deducted and deposited by me
Yes, you need to file sstatement specifying the details of tax deducted and deposited. There two
such forms available. One for other than Department of the State Government and another for
Department of the State Government.

Other
Q. 70 I am a regular Dealer, how to opt for the presumptive or composite scheme?
Using newly designed JVAT 119 you can do the following

Conversion from Regular to Presumptive Tax Scheme

Conversion from Regular to Composition of Tax Scheme

o Composition of Tax (Turnover upto 25 lakhs per annum)
o Composition of Tax (Turnover upto 50 lakhs per annum)

Renewal of Composition of Tax Scheme (Turnover upto 25 lakhs per annum)

Renewal of Composition of Tax Scheme (Turnover upto 50 lakhs per annum)

Conversion from Composition of Tax Scheme (Turnover upto 25 lakhs per annum)) to
Composition of Tax Scheme (Turnover upto 50 lakhs per annum)