Denise Acosta

4717 Edra Ave

Summary: Enthusiastic, highly motivated and accept responsibilities. Hard workers, quick learner,
ability to plan, organize and manage projects, and a team player.
Job Objective: ACCOUNTING , 4 years 6 months experience
CUSTOMER SERVICE, 15 years experience
CLERICAL , 22 years experience
Experience:
Job Title: A/P /Customer Service
Employer: Mount San Antonio College, Walnut, Ca
Dates: 8/07 to 7/09
Duties: Collects and maintains records on incomplete, updated, delinquent customer accounts
providing continuing credit standing Contacts delinquent customers and arranges payment
of late accounts Researches and processes charge backs, returns, bad checks, customer
claims of invoice payment Calls or mails correspondence to customers as necessary in
order to update accounts Prepares and processes documents for credit inquiries Prepare
bank deposits, payments matching to accounts or data posting
Job Title: Accounting Clerk- Clerical
Employer: City of Irwindale, Irwindale ,CA
Dates: 2/10 to 7/10
Duties: Office clerk and basic Accounting for Iwindale City Hall , Must Have Experience with Quick
Books, Excel, Word, Type 35WPM, Answer Phones, Customer Service, Emails Process
payroll and invoices. Make general ledger and bank reconciliation. Operate computers
programmed with accounting software. Compile financial, accounting or audit reports and
tables. Make financial statements
Job Title: Document Control Clerk
Employer: D.P.I Labs, Inc, La Verne, CA
Dates: 1/06 to 5/07
Duties: Copying. Reproduces documents including various sizes up to and including full-sized
engineering drawings and binding requirements requested by project members. Scanning
Documents. Scans documents using the OCE machine and reproduces as required.
Coding/Indexing Documents. Assists with capturing and editing the attributes of all project
documents in the Electronic Data or Document Management System EDMS. Tracks and
stores all CD submittals to Document Control. Mail. Receives, copies
Job Title: Cashier
Employer: Cash it Here, Los Angles
Dates: 07/93 to 04/97
Duties: Receive payments by cash, credit card, check, etc., and give out receipts, refunds, credits,
and/or changes due to customers. Identify prices of products such as water purifier, bidet,
water softener, etc. at cash registers. Verify cash in drawers at the beginning of shifts to
ensure that amounts are correct. Keep clean and orderly checkout booths. Resolve
customer complaints. Answer customer’s questions. Handle returns and exchanges.
Ensure that returned products are in good condition.
Job Title: Customer Service Rep.
Employer: Freund Baking Co., Glendale, CA
Dates: 7/98 to 6/04
Duties: Customers by answering product and service questions suggesting information about other
products and services. Opens customer accounts by recording account information.
Maintains customer records by updating account information. Resolves product or service
problems by clarifying the customers complaint determining the cause of the problem
selecting
Skills: ACCOUNTING, BILINGUAL-SPANISH, MS ACCESS, INTRO TO MICRO, 10 KEY
OFFICE MACH, TYPING40 WPM.
Education: Premiere Career College Financial Records Processor
La Puente Valley Regional Occupational Child Care Occupations
 Lincoln High School General Studies
CA Drivers
C (passenger car)
License Class:
Additional Quick learner, and a team player .Still attending school at Mount San Antonio College and
Comments: working part-time in the Accounting Department on campus
References: Available on request