MP610

Service Manual
Revision 0

QY8-13BJ-000
COPYRIGHTc2007 CANON INC. CANON MP610 072007 XX 0.00-0

Scope
This manual has been issued by Canon Inc., to provide the service technicians of this product with the information
necessary for qualified persons to learn technical theory, installation, maintenance, and repair of products. The manual
covers information applicable in all regions where the product is sold. For this reason, it may contain information that is
not applicable to your region.

This manual does not provide sufficient information for disassembly and reassembly procedures.
Refer to the graphics in the separate Parts Catalog.

Revision
This manual could include technical inaccuracies or typographical errors due to improvements or changes made to the
product. When changes are made to the contents of the manual, Canon will release technical information when necessary.
When substantial changes are made to the contents of the manual, Canon will issue a revised edition.

The following do not apply if they do not conform to the laws and regulations of the region where the manual or product is
used:

Trademarks
Product and brand names appearing in this manual are registered trademarks or trademarks of the respective holders.

Copyright
All rights reserved. No parts of this manual may be reproduced in any form or by any means or translated into another
language without the written permission of Canon Inc., except in the case of internal business use.

Copyright 2007 by Canon Inc.

CANON INC.
Inkjet Device Quality Assurance Div. 1
451, Tsukagoshi 3-chome, Saiwai-ku, Kawasaki-shi, Kanagawa 212-8530, Japan
MP610

TABLE OF CONTENTS

1. MAINTENANCE
1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Service Engineer
1-2. Customer Maintenance
1-3. Special Tools
1-4. Serial Number Location

2. LIST OF ERROR DISPLAY / INDICATION

2-1. Operator Call Errors
2-2. Service Call Errors
2-3. Other Error Messages
2-4. Warnings
2-5. Troubleshooting by Symptom

3. REPAIR
3-1. Notes on Service Part Replacement
3-2. Special Notes on Repair Servicing
(1) External housing, scanner unit, and document cover removal
(2) Operation panel removal
(3) Cable wiring and connection
(4) Emblem removal
(5) Printer unit separation from the bottom case (how to remove the screw under the purge unit)
3-3. Adjustment / Settings
(1) Paper feed motor adjustment
(2) Document pressure plate sheet (sponge sheet) replacement
(3) Grease application
(4) Ink absorber counter setting
(5) User mode
(6) Service mode
A: Service mode operation
B: Destination settings
C: Ink absorber resetting
D: Ink absorber setting
E: LF / Eject correction
F: Left margin correction
G: Button and LCD test
3-4. Verification Items
(1) Service test print
(2) Ink absorber counter value print

4. MACHINE TRANSPORTATION
MP610 TABLE OF CONTENTS

1. MAINTENANCE

1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement

Consumables by Service Engineer
(1) Adjustment

Approx.
Adjustment Timing Purpose Tool
time
EEPROM - At logic board replacement To initialize settings None. 1 min.
initialization Perform in the service
mode.
Destination - At logic board replacement To set destination. None. 1 min.
settings (EEPROM Perform in the service
settings) mode.
Ink absorber - At logic board replacement To reset the ink absorber None. 1 min.
counter resetting - At ink absorber replacement counter. Perform in the service
(EEPROM mode.
settings)
Ink absorber - At logic board replacement To set the ink amount data in the None. 1 min.
counter value ink absorber to the ink absorber Perform in the service
setting counter. mode.
(EEPROM
settings)
Ink absorber - When the ink absorber To replace the ink absorber with Screwdriver, a pair of 15 min.
replacement becomes full a new one. tweezers, etc.
Paper feed motor - At paper feed motor To adjust the belt tension. None. 5 min.
position adjustment replacement (Position the paper feed motor
so that the belt is stretched
tight.)
CD / DVD - At carriage unit replacement To correct the light volume for None. 5 min.
detection sensor - At logic board replacement the CD / DVD detection sensor. Perform in the service
light volume mode.
correction*1
Automatic print - At print head replacement To secure the dot placement None. 10 min.
head alignment - At logic board replacement accuracy. Perform in the user (Use MP-
- When print quality is not mode. 101.)
satisfying
Manual print head - At print head replacement To secure the dot placement None. 13 min.
alignment - At logic board replacement accuracy. Perform in the user
- When print quality is not mode.
satisfying
Grease application - At carriage unit replacement To maintain sliding properties of FLOIL KG-107A 1 min.
- At lift cam replacement the following items:
- To gears - Carriage shaft
- At Easy-Scroll Wheel - Lift cam bushing
replacement - Machine sliding portions
(gears)
- Wheel base
Ink system - At logic board replacement To maintain detection None. 1 min.
function check - At spur base replacement functionality for presence of the Perform in the service
- At carriage unit replacement ink tanks and each ink tank mode.
position.
LCD language - At logic board replacement To set the language to be None. 1 min.
settings displayed on the LCD. Perform in the user

1 / 43
 mode.
Platen glass - At protection sheet To maintain scanning accuracy, None. 1 min.
protection sheet replacement hold the sheet with the long side
(document pressure - At protection sheet frame down, then fit its lower right
plate sheet) replacement corner to the platen glass
position adjustment - At scanner unit replacement reference mark (front right).
LF / Eject - At logic board replacement To correct line feeding (LF None. 5 min.
correction - At feed roller ass'y roller diameter). Perform in the service (LF
replacement mode. correction
and Eject
correction
- At logic board replacement To correct line feeding (eject None. is
- At platen unit replacement roller diameter). Perform in the service performed
mode. at the same
time.)

*1: Only for CD / DVD printing supported regions.

- DO NOT loosen the red screws at both ends of the carriage shaft, securing the print head position, as they are
not re-adjustable.
- The red screws securing the paper feed motor may be loosened only at replacement of the paper feed motor
unit.
- For the automatic print head alignment, use Matte Photo Paper (MP-101), which is packed with the machine
before shipment. If Matte Photo Paper (MP-101) is not available, perform manual print head alignment
using plain paper.

(2) Periodic maintenance

No periodic maintenance is necessary.

(3) Periodic replacement parts

There are no parts in this machine that require periodic replacement by a service engineer.

(4) Replacement consumables

There are no consumables that require replacement by a service engineer.

1-2. Customer Maintenance

Approx.
Adjustment Timing Purpose Tool
time
Automatic print - At print head replacement To ensure accurate - Machine 10min. (Use
head alignment - When print quality is not satisfying (uneven dot placement. buttons MP-101.)
printing, etc.) - Matte Photo
Paper (MP-
101)
- Computer (MP
driver)
Manual print head - At print head replacement To ensure accurate - Machine 13 min.
alignment - When print quality is not satisfying (uneven dot placement. buttons
printing, etc.) - Computer (MP
driver)
Print head cleaning When print quality is not satisfying. To improve nozzle - Machine 1 min.
conditions. buttons
- Computer (MP
driver)
Print head deep When print quality is not satisfying, and not To improve nozzle - Machine 2 min.

2 / 43
 cleaning improved by print head cleaning. conditions. buttons
- Computer (MP
driver)
Ink tank When an ink tank becomes empty. ("No ink error" To replace the empty --- 1 min.
replacement displayed on the monitor or on the machine LCD, ink tank.
or short flashing of an ink tank LED)
Paper feed roller - When paper does not feed properly. To clean the paper - Machine 2 min.
cleaning - When the front side of the paper is smeared. feed rollers of the buttons
rear tray. - Computer (MP
driver)
Rear tray sub- When the paper fed from the rear tray is smeared To clean the rear tray - Machine 1 min.
roller cleaning due to ink mist attached to the rear tray sub-rollers. sub-rollers. buttons
Bottom plate When the back side of the paper is smeared. To clean the platen - Machine 1 min.
cleaning ribs. buttons
- Computer (MP
driver)
Scanning area When the platen glass or document pressure plate To clean the platen Soft, dry, and 1 min.
cleaning sheet is dirty. glass and plate sheet. clean lint-free
cloth.
Exterior cleaning When necessary To clean the machine Soft, dry, and 1 min.
exterior clean lint-free
cloth.

1-3. Special Tools

Name Tool No. Application Remarks
To the carriage shaft sliding portions, lift cam bushing, and Easy- In common with the
FLOIL KG-107A QY9-0057-000
Scroll Wheel base. MP600, etc.

1-4. Serial Number Location

On the carriage flexible cable holder (visible on the right of the carriage after the machine is turned on, the scanning unit is opened, and
the carriage stops at the ink tank replacement position)

<1. MAINTENANCE>

3 / 43
MP610 TABLE OF CONTENTS

2. LIST OF ERROR DISPLAY / INDICATION

Errors and warnings are displayed by the following ways:

1. Operator call errors are indicated by the Alarm LED lit in orange, and the error and its solution are displayed on the LCD in
text and by icon.
2. Messages during printing from a computer are displayed on the MP driver Status Monitor.
3. Error codes are printed in the "operator call/service call error record" area in EEPROM information print

Buttons valid when an operator call error occurs:

1. ON/OFF button: To turn the machine off and on again.

2. OK button: To clear and recover from an error. In some operator call errors, the error will automatically be cleared when the
cause of the error is eliminated, and pressing the OK button may not be necessary.
3. Stop/Reset button: To cancel the job at error occurrence, and to clear the error.

2-1. Operator Call Errors (by Alarm LED Lit in Orange)

Error U
Error Message on the LCD Solution
code No.
No paper in the rear [1000] --- Rear tray. Confirm that the rear tray is selected as the paper
tray. There is no paper. Load paper and source. Set the paper in the rear tray, and press the
press [OK]. OK button.
No CD / DVD tray*1. [1001] --- There is no CD-R tray. Attach the Set the CD / DVD tray, and press the OK button.
tray and press [OK].
No CD or DVD*1. [1002] --- Printable disc is not set. Correctly Set a CD or DVD in the CD / DVD tray, and inset
place a disc in the CD-R tray and the CD / DVD tray in the proper position. Then,
press [OK]. press the OK button.
No paper in the cassette. [1003] --- Cassette. Confirm that the cassette is selected as the paper
There is no paper. Load paper and source. Set the paper in the cassette, and press the
press [OK]. OK button.
Paper jam. [1300] --- The paper is jammed. Clear the Remove the jammed paper, and press the OK
Paper jam in the rear [1303] --- paper and press [OK]. button.
guide.
Paper jam in the under [1304] ---
guide.
Ink may have run out. [1600] U041 The following ink may have run Replace the applicable ink tank, or press the OK
out. Replacing the ink tank is button to clear the error without ink tank
recommended. replacement. When the error is cleared by pressing
the OK button, ink may run out during printing.
Ink tank not installed. [1660] U043 The following ink tank cannot be Install the applicable ink tank(s) properly, and
recognized. confirm that the LED's of all the ink tanks light
(Applicable ink tank icon) red.
Print head not installed, [1401] U051 Print head is not installed. Install Install the print head properly.
or not properly the print head.
installed.
Print head temperature [1403] U052 The type of print head is incorrect. Re-set the print head. If the error is not cleared,
sensor error. Install the correct print head. the print head may be defective. Replace the print
Faulty EEPROM data [1405] head.
of the print head.
Inner cover error. [1841*2, --- Inner cover is open. Close the inner Close the inner cover, and press the OK button.
1846*2, cover and press [OK].
1851*1,
1856*1]
[1850*1, --- Open the inner cover, place the CD- Open the inner cover which functions as the CD /
1855*1] R tray and press [OK]. DVD tray feeder, set the CD / DVD tray in the

4 / 43
 feeder, and press the OK button.
Multiple ink tanks of [1681] U071 More than one ink tank of the Replace the wrong ink tank(s) with the correct one
the same color installed. following color is installed. (s).
Ink tank in a wrong [1680] U072 Some ink tanks are not installed in Install the ink tank(s) in the correct position.
position. place.
Warning: The ink [1700, --- Contact the support center or Replace the ink absorber, and reset its counter.
absorber becomes 1701] service center for ink absorber [See 3-3. Adjustment / Settings, (6) Service
almost full. replacement. Press [OK] to mode.]
continue printing. Pressing the OK button will exit the error, and
enable printing without replacing the ink absorber.
However, when the ink absorber becomes full, no
further printing can be performed unless the
applicable ink absorber is replaced.
The connected digital [2001] --- The device may be incompatible. Remove the cable between the camera and the
camera or digital video Remove the device and check the machine.
camera does not support manual supplied with the connected
Camera Direct Printing. device.
Automatic duplex [1310] --- This paper is not compatible with The paper length is not supported for duplex
printing cannot be duplex printing. Remove the paper printing.
performed. and press [OK]. Press the OK button to eject the paper being used
at error occurrence.
Data which was to be printed on the back side of
paper at error occurrence is skipped (not printed).
Failed in automatic [2500] --- Auto head align has failed. Press Press the OK button to clear the error, then
print head alignment. [OK] and repeat perform the automatic print head again.
operation. <See manual> (In the MP610, use Matte Photo Paper MP-101.)
The remaining ink [1683] U130 (Applicable ink tank icon) An ink tank which has once been empty is
amount unknown. The remaining level of the installed. Replace the applicable ink tank with a
following ink cannot be correctly new one. Printing with a once-empty ink tank can
detected. Replace the ink tank. damage the machine.
To continue printing without replacing the ink
tank(s), press the Stop/Reset button for 5 sec. or
longer to disable the function to detect the
remaining ink amount. After the operation, it is
recorded in the machine EEPROM that the
function to detect the remaining ink amount was
disabled.
Ink tank not recognized. [1684] U140 The following ink tank cannot be A non-supported ink tank is installed (the ink tank
recognized. LED is turned off). Install the supported ink tanks.
(Applicable ink tank icon)
Ink tank not recognized. [1410 to U150 The following ink tank cannot be A hardware error occurred in an ink tank (the ink
1419] recognized. tank LED is turned off). Replace the ink tank(s).
(Applicable ink tank icon)
No ink (no raw ink). [1688] U163 The following ink has run out. Replace the empty ink tank(s), and close the
Replace the ink tank. scanning unit (printer cover).
(Applicable ink tank icon) Printing with an empty ink tank can damage the
machine.
To continue printing without replacing the ink
tank(s), press the Stop/Reset button for 5 sec. or
longer to disable the function to detect the
remaining ink amount. After the operation, it is
recorded in the machine that the function to detect
the remaining ink amount was disabled.
Non-supported hub [2002] --- An unsupported USB hub is Remove the applicable USB hub from the
connected. Remove the hub. PictBridge (USB) connector.

*1: Only for models supporting CD / DVD printing

*2: Only for models not supporting CD / DVD printing

5 / 43
2-2. Service Call Errors (by Cyclic Blinking of Alarm and Power LEDs)
Service call errors are indicated by the number of cycles the Alarm and Power LEDs blink, and the corresponding error code with
the message,
"Printer error has occurred. Turn off power then back on again. If problem persists, see the manual." is displayed on the LCD.

Cycles of Solution
blinking of Error (Replacement of listed
Error Conditions
Alarm and code parts, which are likely to be
Power LEDs faulty)
2 times Carriage error [5100] An error occurred in the carriage encoder - Carriage unit
signal. - Timing slit film
- Logic board
- Carriage motor
3 times Line feed error [6000] An error occurred in the LF encoder - Timing sensor unit
signal. - Timing slit disk film
- Feed roller
- Logic board
- Paper feed motor
4 times Purge cam sensor error [5C00] An error occurred in the purge unit. - Purge unit
- Logic board
5 times ASF (cam) sensor error [5700] This error takes place when feeding - Sheet feed unit
paper from the rear tray after an error - ASF_PE sensor board
occurred in the ASF cam sensor. - Logic board
6 times Internal temperature error [5400] The internal temperature is not normal. - Logic board
7 times Ink absorber full [5B00, The ink absorber is supposed to be full. - Ink absorber kit
5B01] Message on the LCD:
Ink absorber full. Service required.
Error codes:
5B00: Main ink absorber is full
(overseas).
5B01: Main ink absorber is full
(Japan).
8 times Print head temperature [5200] The print head temperature exceeded the - Print head
rise error specified value. - Logic board
9 times EEPROM error [6800] A problem occurred in writing to the - Logic board
EEPROM.
10 times VH monitor error [B200] The internal temperature exceeded the - Print head
specified value. - Carriage unit
- Logic board
11 times Carriage lift mechanism [5110] The carriage did not move up or down - Sheet feed unit
error properly. - PR lift shaft ass'y
- Carriage lift sensor unit
- Logic board
12 times AP position error [6A00] An error occurred in the AP motor - Sheet feed unit
during purging operation. - Purge unit
- Logic board
13 times Paper feed position error [6B00] An error occurred in the paper feed - Sheet feed unit
motor during line feeding. - Logic board
14 times Paper feed cam sensor [6B10] An error occurred in the paper feed cam - Sheet feed unit
error sensor during paper feeding from the - Logic board
cassette.
15 times USB Host VBUS [9000] The USB Host VBUS is overloaded. - Logic board
overcurrent
16 times Pump roller sensor error [5C20] The pump roller position cannot be - Purge unit
detected. - Logic board
17 times Paper eject encoder error [6010] An error occurred in the paper eject - Platen unit
encoder signal. - Timing sensor unit

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 - Timing slit disk eject film
- Paper feed motor
- Logic board
19 times Ink tank position sensor [6502] None of the ink tank position is detected. - Platen unit
error - Logic board
22 times Scanner home position [5010] The scanner unit cannot detect the home - Scanner unit
error position, or the scanner unit warming-up
is not performed properly at power-on.
On the LCD, "Scanner is not operating
correctly." is displayed.
Power LED ROM / RAM error --- The check sum value is incorrect in the - Logic board
turned off, and ROM check or RAM check at hard-
Alarm LED lit power-on.

Before replacement of the logic board ass'y, check the ink absorber counter value (by service test print or
EEPROM information print). If the counter value is 7% or more, also replace the ink absorber kit when
replacing the logic board ass'y. If the counter value is less than 7%, register the current ink absorber counter
value to the replaced new logic board instead.
[See 3-3. Adjustment / Settings, (6) Service mode, for details.]

2-3. Other Error Messages

Message on the LCD Cause Solution
The selected paper cannot be fed from The paper type being used (business card, Change the paper source to the rear tray.
cassette. Change the paper source and Credit Card size paper, or stickers, etc.) is
press [OK]. not supported for paper feeding from the
cassette.
Cannot specify the followings Settings made conflict each other. (e.g. Change the settings so that they will not
together. Change one of the settings. Selecting borderless printing on plain paper) conflict each other.
Device memory is full. Reduce the The memory is not sufficient to do the print Reduce the amount of data to be printed, or
amount of photos, films, copies to job in copying. print from a computer.
scan.
Press <>. The Black button was pressed, but it is A temporary error. Press the Color button to
invalid. continue the operation.
(<>: Color button icon)
Press <>. The Color button was pressed, but it is A temporary error. Press the Black button to
invalid. continue the operation.
(<>: Black button icon)
There are no photos in memory card. Supported image files are not in the memory A temporary error.
card. - Confirm that supported image files are in
the memory card.
- Images with double-byte characters used in
the file name (or folder name) may not be
recognized. Change the file (or folder)
name so that it contains only single-byte
alphanumeric characters.
- If images are edited on the computer, print
them from the computer.
The value exceeds the number of During selecting images or specifying the A temporary error. The last operation before
copies you can print. number of copies, the total print quantity the error is cancelled, and the total print
exceeds the prescribed value of 999. quantity returns to the value before the error.
Memory card is not set. Insert the card The memory card is not inserted in the slot Set a memory card.
after checking the direction. properly.
DPOF information is not saved in the DPOF print was selected in the menu, but no A temporary error. The LCD automatically
memory card. DPOF files are contained in the memory returns to the display before the error
card. occurrence.
The number of copies to print is not Printing was attempted with the print A temporary error. Specify the print
set. Input the number of copies. quantity left "0" (zero). quantity.
7 / 43
This layout is available only for A4 or In Layout print, "Mixed 1, 2, or 3" which is A temporary error. The LCD automatically
8.5"x11"(215x279). available only with A4 or Letter size paper is returns to the display before the error
selected, but the paper size is not set to A4 occurrence.
or Letter.
Cannot specify "stickers" and "half- The selected layout on the handwriting sheet A temporary error. Press the OK button to
side layout" together. Check markings is not supported for Stickers. clear the error. The LCD returns to the
on handwriting sheet. display before the error occurrence.
Change the setting after removing the With a memory card inserted in the slot, A temporary error. Remove the memory
card. change of the Read/Write attribute was card, then change the Read/Write attribute.
attempted.
The card is currently write-enabled. With the memory card set to the Read/write A temporary error. Remove the memory
Set to read-only mode before mode, Card Direct printing operation was card, change the memory card setting to
performing operation. attempted from the menu. Read-only, then perform Card Direct
printing.
The paper size is not correct. Check Non-supported size of paper for Camera Cancel printing on the digital camera.
the page size you have set. Direct printing via PictBridge connection is Confirm the paper size, and print again.
selected.
Failed to scan Photo Index Sheet. The machine failed in scanning the Photo Press the OK button to clear the error.
Check orientation and position, and Index Sheet. Confirm the following, then try again:
make sure platen and sheet are clean. - Fill in all the circles on the Photo Index
<See manual> Sheet.
Failed to scan handwriting sheet. The machine failed in scanning the - Place the sheet in the correct orientation
Check orientation and position, and handwritten Photo Index Sheet. and position.
make sure platen and sheet are clean.
<See manual>
Failed to scan DVD/CD handwriting The machine failed in scanning the
sheet. handwritten DVD / CD sheet.

Check orientation and position, and

make sure platen and sheet are clean.
Failed to scan Photo Index Sheet. The machine scanned the Photo Index Sheet, Press the OK button to clear the error.
Check for missed and improper but markings in the sheet were incorrect. Confirm the following, then try again:
markings. - Fill in all the circles on the Photo Index
Failed to scan handwriting sheet. The machine scanned the handwritten Photo Sheet properly.
Check for missed and improper Index Sheet, but markings in the sheet were - Place the sheet in the correct orientation
markings. incorrect. and position.

Failed to scan DVD/CD handwriting The machine scanned the DVD/CD

sheet. Check for missed and improper handwritten sheet, but markings in the sheet
markings. was incorrect.
Failed to scan. Either document The machine failed in scanning the Press the OK button to clear the error.
cannot be scanned or is not placed on document for Fit-to-page copy. Correct the settings, then try the operation
the platen glass. again.
Cover is open. Close cover. The cover was opened during printing. Close the cover. The LCD returns to the
display before the error occurrence.
Scanner is not operating correctly. The CIS cannot detect the home position, or Press the OK button to clear the error, and
the scanner unit warming-up is not turn the machine off and on again. If the
performed properly at power-on. error still occurs, repair servicing is required.

8 / 43
2-4. Warnings
Warning Message on the LCD Solution
Low ink "!" is indicated for an applicable ink tank icon in No special solution.
the Status Monitor.
Since the ink will be used up soon, prepare for a
new ink tank.
Print head temperature If the print head temperature does not fall, the print When the print head temperature falls, the error is
rise head error will occur. automatically cleared.

If the print head error is indicated, repair servicing

is required.
Protection of excess rise If the print head temperature does not fall, the print If the print head temperature exceeds the specified
of the print head head error will occur. limit, an intermission is inserted during printing.
temperature
Restrictions on paper The current paper cannot be set. Change the size Re-select the supported paper type and size.
and type.
USB cable not connected Set the PC to start scan. Connect the USB cable, then turn on the computer.
Cancellation of image Reset the selected photo information? - Select Yes, and press the OK button.
select information Yes No => The image selection is cancelled, and the
Do you want to clear the image scanned from the menu or sub-menu is displayed.
photo? - Select No, and press the OK button.
Yes No => The LCD returns to the display immediately
before the message was displayed.
Do you want to clear the scanned image and
rescan?
Yes No

2-5. Troubleshooting by Symptom

Symptom Solution
Faulty operation The power does not turn on. - Confirm the connection of
The power turns off immediately after - the power cord, and
power-on. - between the logic board and the power supply unit.
- Replace the
- power supply unit, or
- logic board.
A strange noise occurs. - Remove foreign material.
- Attach a removed part if any.
- Check the operation of the moving parts (such as purge
unit, carriage unit, and paper feeding mechanism)
- Replace a faulty part, if any.
Nothing is displayed on the LCD. - Confirm the connection between the operation panel, the
LCD unit, and the logic board.
- Replace the
- operation panel unit, or
- logic board.
A portion of the LCD is not displayed. - Perform the button and LCD test in the service mode, and
The display flickers. confirm that the LCD is displayed without any segments
missing or flickering.
- Confirm the connection between the operation panel, the
scanning unit, and the logic board.
- Replace the
- operation panel unit, or
- logic board.
Paper feed problems (multi-feeding, - Examine the inside to confirm that no parts are damaged,
skewed feeding, no feeding). and the rollers are clean.
- Remove foreign material.
- Adjust the paper guide properly.

9 / 43
 - Set the paper properly.
- Confirm the following:
- selected paper source
- attachment of the rear cover
- connection of each harness and the logic board
- sheet feeder unit operation
- Replace the
- sheet feeder unit,
- cassette unit, or
- logic board.
Carriage movement problems (contact - Confirm that the carriage timing slit strip film is free from
to other parts, strange noise). damage or grease.
- Clean the carriage timing slit strip film (with ethanol and
lint-free paper).
- Remove foreign material.
- Replace the
- carriage timing slit strip film, or
- carriage unit.
Faulty scanning (no scanning, strange - Confirm the connection between the scanning unit and the
noise). logic board.
- Replace the
- scanning unit, or
- logic board.
The CD / DVD tray is not pulled in the - Confirm that the reflector of the CD / DVD tray is clean
feeder. and is free from any damages.
- Replace the
- CD / DVD tray, or
- logic board.
Unsatisfactory print quality No printing, or no color ejected. - Confirm that the orange tape is properly removed from an
ink tank, and the ink tanks are installed properly.
- Perform print head maintenance.
- Replace the
- ink tank,
- print head*1.
- Remove foreign material from the purge unit caps, if any.
- Replace the
- purge unit, or
- logic board.
Printing is faint, or white lines appear on - Remove and re-install the print head.
printouts even after print head cleaning. - Confirm that the ink tanks are installed properly.
Line(s) not included in the print data - Perform print head maintenance.
appears on printouts. - Replace the
- ink tank, or
- print head*1.
- Perform the following:
- Automatic or manual print head alignment in the user
mode
- LF / Eject correction in the service mode
- Clean the paper feed rollers.
- Replace the
- purge unit, or
- logic board.
Paper gets smeared. - Feed several sheets of paper.
- Perform bottom plate cleaning.
- Clean the paper path with a cotton swab or cloth.
- Clean the paper feed rollers.
The back side of paper gets smeared. - Clean the platen rib (clean the paper path with a cotton
swab or cloth).
- Confirm that the platen ink absorber fits in place properly.
- Confirm that the paper eject rollers are free from ink
smear.

10 / 43
 A part of a line is missing on printouts. - Perform nozzle check pattern printing, and confirm that
ink is properly ejected from all the nozzles.
- Replace the
- ink tank, or
- print head*1.
Color hue is incorrect. - Confirm that the ink tanks are installed properly.
- Perform print head maintenance.
- Replace the
- ink tank, or
- print head*1
- Perform print head alignment.
Printing is incorrect. Replace the logic board.
No ejection of black ink. - Confirm that the ink tanks are installed properly.
- Perform print head maintenance.
- Replace the
- ink tank, or
- print head*1.
- Remove foreign material from the purge unit caps, if any.
- Replace the purge unit.
Graphic or text is enlarged on printouts. When enlarged in the carriage movement direction:
- Clean grease or oil off the timing slit strip film.
- Replace the
- timing slit strip film,
- carriage unit,
- logic board, or
- scanning unit (when copying)

When enlarged in the paper feed direction:

- Clean grease or oil off the timing slit disk film or the
timing slit disk eject film.
- Replace the
- timing slit disk film,
- timing slit disk eject film,
- timing sensor unit,
- LF roller,
- platen unit,
- logic board, or
- scanning unit (when copying)
Faulty scanning No scanning. - Confirm the connection between the scanning unit and the
logic board.
- Replace the
- scanning unit, or
- logic board.
- Confirm that the MP drivers are installed properly.
- Confirm that the USB cable is connected properly.
Streaks or smears on the scanned image. - Clean the platen glass.
- Confirm the connection between the scanning unit and the
logic board.
- Replace the
- scanning unit,
- logic board, or
- document pressure plate sheet.

*1: Replace the print head only after the print head deep cleaning is performed 2 times, and when the problem persists.

<2. LIST OF ERROR DISPLAY / INDICATION>

11 / 43
MP610 TABLE OF CONTENTS

3. REPAIR

3-1. Notes on Service Part Replacement (and Disassembling / Reassembling)

Service part Notes on replacement*1 Adjustment / settings Operation check

Logic board ass'y - Before removal of the logic After replacement: - EEPROM information print
board ass'y, remove the power 1. Initialize the EEPROM. - Service test print
cord, and allow for approx. 1 2. Set the ink absorber counter - Printing via USB connection
minute (for discharge of value. - Copying
capacitor's accumulated 3. Set the destination in the - Direct printing from a digital
charges), to prevent damages to EEPROM. camera (PictBridge)
the logic board ass'y. 4. Correct the CD / DVD and
- Before replacement, check the automatic print head
ink absorber counter value (by alignment sensors.
service test print or EEPROM 5. Check the ink system
information print). function.
[See 3-4. Verification Items, (1) 6. Perform LF / Eject correction.
Service test print for details.] 7. Perform button and LCD test.
[See 3-3. Adjustment /
Settings, (6) Service mode,
for details of 1 to 7.]
8. Perform print head alignment
and LCD language setting in
the user mode.
Absorber kit After replacement: - Ink absorber counter volume
1. Reset the ink absorber print
counter. (After the ink absorber counter
[See 3-3. Adjustment / is reset, the counter value is
Settings, (6) Service mode, printed automatically. )
for details.]
Carriage unit At replacement: - Service test print (Confirm
1. Apply grease to the sliding CD / DVD and automatic
portions.[See 3-3. print head alignment sensor
Adjustment / Settings, (3) correction, and ink system
Grease application.] function.)
2. Check the ink system
function.
[See 3-3. Adjustment /
Settings, (6) Service mode,
for details.]
3. Perform print head alignment
in the user mode.
Paper feed motor - The red screws securing the At replacement:
paper feed motor are allowed to 1. Adjust the paper feed motor.
be loosened only for paper feed [See 3-3. Adjustment /
motor replacement. (DO NOT Settings, (1) Paper feed motor
loosen them in any other cases.) adjustment, for details.]
Platen unit After replacement: - Service test print
1. Check the ink system
function.
2. Perform LF / Eject
correction.
[See 3-3. Adjustment /
Settings, (6) Service mode,
for details.]
PR lift shaft ass'y At replacement: - Service test print
1. Apply grease to the sliding
Input carriage lift gear portions.

12 / 43
Easy-Scroll Wheel base [See 3-3. Adjustment / Settings,
(3) Grease application, for
details.]
Document pressure plate After replacement:
unit 1. Confirm the document
pressure plate sheet position.
[See 3-3. Adjustment /
Document pressure plate
Settings, (2) Document
sheet
pressure plate sheet
replacement, for details.]
Document pressure plate 2. Check the LCD and operation
sheet frame panel.
[See 3-3. Adjustment /
Settings, (6) Service mode,
Scanner unit
for details.]
Operation panel board - Be cautious not to scratch or At replacement:
ass'y damage the LCD hinge FFC. 1. Check the LCD and operation
panel.
[See 3-3. Adjustment /
LCD viewer unit Settings, (6) Service mode,
for details.]
Timing slit strip film - Upon contact with the film, After replacement: - Service test print
wipe the film with ethanol. 1. Perform print head alignment
- Confirm no grease is on the in the user mode.
Timing slit disk film film. (Wipe off any grease 2. Perform LF / Eject correction
thoroughly with ethanol.) in the service mode.
- Do not bend the film [See 3-3. Adjustment /
Timing slit disk eject film Settings, (6) Service mode,
for details.]
Print head After replacement: - Service test print
1. Perform print head alignment
in the user mode.

*1: General notes:

- Make sure that the flexible cables and wires in the harness are in the proper position and connected correctly. See 3-2.
Special Notes on Repair Servicing or the Parts Catalog for details.
- Do not drop the ferrite core, which may cause damage.
- Protect electrical parts from damage due to static electricity.
- Before removing a unit, after removing the power cord, allow the machine to sit for approx. 1 minute (for capacitor
discharging to protect the logic board ass'y from damages).
- Do not touch the timing slit strip film, timing slit disk film, and timing slit disk eject film. No grease or abrasion is
allowed.
- Protect the units from soiled with ink.
- Protect the housing from scratches.
- For the MP610 automatic print head alignment, use Matte Photo Paper (MP-101) to ensure alignment accuracy.
- Exercise caution with the screws, as follows:
i. The screws of the paper feed motor may be loosened only at replacement of the paper feed motor unit (DO
NOT loosen them in other cases).
ii. DO NOT loosen the red screws on both sides of the main chassis, securing the carriage shaft positioning
(they are not adjustable in servicing)

<3-1. Notes on Service Part Replacement>

13 / 43
MP610 --- 3. REPAIR TABLE OF CONTENTS

3-2. Special Notes on Repair Servicing (Click on the image to enlarge it.)
Be sure to protect the machine from static electricity in repair servicing, especially the LCD, operation panel board, scanner unit, logic
board, card board, and IrDA board.

(1) External housing, scanner unit, and document cover removal

1) Remove the cassette.

2) Open the front door and scanner unit, then remove the side cover R (3 screws).
<While slightly pulling up the back of the scanner unit, remove the side cover R. The side cover R holds the scanner unit
hinge.>

3) Remove the document cover (document pressure plate unit).

<While slightly pushing the left and right hinges toward the center, pull the cover upward to remove it. The cover will not
be removed just by pulling it.>
<Disconnect the 2 connectors of the operation panel harness and 1 connector which fixes the core position.>

14 / 43
4) Remove the side cover L (3 screws).
<The side cover L holds the scanner unit hinge.>
<Since the pressure of the scanner lock arm spring is in the upward direction, hold the scanner unit while removing the side
cover.>
<In the left back of the scanner unit, the ground wire is fastened to the chassis. Be cautious of it.>

15 / 43
5) Remove the scanner unit.
<Disconnect the FFC and scanner motor cable connector from the logic board>
<Disengage the scanner lock arm from the scanner unit.>
<While rotating the scanner unit slightly toward the outside, release the scanner lock arm from the scanner unit.>

Photo up: Scanner unit

Photo on the left: Machine after the scanner unit is removed

<Remove the scanner lock arm or paper support when necessary.>

16 / 43
6) Remove the main case.
<Release the 4 claws, and pull up the main case (no screws).>

17 / 43
(2) Operation panel removal

1) Remove the screws from the bottom of the document cover (7 screws).
<Remove the top cover from the base, while exercising caution not to break the claws.>

2) Remove the panel frame from the top cover (6 screws).

<The FFC core is fixed to the unit with filament tape, as shown in the photo.>
<Pull the operation panel cover upward to remove it. There are 4 claws each in the front and in the back.>

18 / 43
3) Remove the LCD and panel board from the panel frame.
<Using longnose pliers, hold the LCD hinge through its two holes. While moving the hinge to compress the spring, remove
the LCD from the panel frame.>
<Remove the panel chassis, and panel board (6 screws).>

4) Remove the Easy-Scroll Wheel from the panel board.

<Be cautious not to touch the grease between the wheel and the wheel base.>
See 3-3. Adjustment / Settings, (3) Grease application.

19 / 43
(3) Cable wiring and connection

1) Wiring on the right side

<The cables are fit in the bottom case>
<Be cautious of the position of the screw that fixes the ground wire. The ground wire passes through the same cores as the
card harness.>

2) Seen from the back side of the machine (Note the DC 3) Right side of the machine (AC adapter and bottom case
harness position.) removed)

20 / 43
(4) Emblem removal

Push the emblem bottom to remove from the double-sided adhesive tape.

(5) Printer unit separation from the bottom case (how to remove the screw under the purge unit)

1) Rotate the purge unit gear toward the rear side of the machine to unlock the carriage.

2) Slide the carriage to the opposite of the home position (to the left), and remove the screw.

<3-2. Special Notes on Repair Servicing>

21 / 43
MP610 --- 3. REPAIR TABLE OF CONTENTS

3-3. Adjustment / Settings

(1) Paper feed motor adjustment
1) When attaching the motor, fasten the screws so that the belt is properly stretched (in the direction indicated by the blue arrow in the
photo below).
2) After replacement, be sure to perform the service test print, and confirm that no strange noise or faulty print operation (due to
dislocation of the belt or gear, or out-of-phase motor, etc.) occurs.

- The screws securing the paper feed motor may be loosened only at replacement of the paper feed motor unit.
DO NOT loosen them in other cases.

(2) Document pressure plate sheet (sponge sheet) replacement

1) Peel off the cover sheet from the double-sided adhesive tape on the back of the document pressure plate sheet.
With the long-side down, position the lower-right corner of the document pressure plate sheet at the scanning reference point on the
platen glass (front right where the red lines cross in the photo above).
2) Slowly close the document pressure plate while maintaining the hinge position. The document pressure plate sheet will attach to the
plate.
3) Open the plate to confirm the following:
- No extension of the sponge edges over the mold part of the upper scanner cover.
- No gap between the platen glass reference edges and the corresponding sponge edges.

22 / 43
(3) Grease application
1) Printer unit

Grease /
Number
Drawing oil
No Part name Where to apply grease / oil Grease / oil of drops x
No. amount
locations
(mg)
Entire surface the carriage slider
1 Chassis ass'y (1) Floil KG107A 27 to 54 3x1
contacts
2 Adjust plate L Carriage shaft cam L sliding portion (2) Floil KG107A 18 to 36 2x1
Carriage shaft sliding portion on the
3 Chassis ass'y (3) Floil KG107A 9 to 18 1x1
left side of the chassis (1 location)
4 Adjust plate R Carriage shaft cam R sliding portion (4) Floil KG107A 18 to 36 2x1
Carriage shaft sliding portion on the
5 Chassis ass'y (5) Floil KG107A 9 to 18 1x1
right side of the chassis (1 location)
PR lift shaft cam contact portion (3
6 Chassis ass'y (6) Floil KG107A 18 to 27 1.5 x 3
locations)
The shaft surface which contacts the
7 Idler pulley (7) Floil KG107A 9 to 18 1x1
idler pulley hole
Entire surface of the carriage shaft
8 Carriage shaft (8) Floil KG107A 200 to 400
where the carriage unit slides
Carriage shaft spring Carriage shaft sliding portion (to the
9 (9) Floil KG107A 9 to 18 1x1
L end of the spring)
Carriage shaft surface where the
carriage unit slides (and where the
10 Carriage shaft (10) Floil KG107A 9 to 18 1x1
machine-application of the grease is
not feasible)
Outer surface of the CL idle gear R
11 CL gear base (11) Floil KG107A 9 to 18 1x1
cylinder
Outer surface of the CL output gear
12 CL gear base (12) Floil KG107A 9 to 18 1x1
cylinder
13 CL input gear Joint of the CL gear base (13) Floil KG107A 9 to 18 1x1
14 CL input gear CL input gear teeth (14) Floil KG107A 9 to 18 1x1

1 drop = 9 to 18 mg

23 / 43
24 / 43
 2) Operation panel / Easy-Scroll Wheel

Grease /
Number of
Drawing oil
No Part name Where to apply grease / oil Grease / oil drops x
No. amount
locations
(mg)
Easy-Scroll Wheel
15 Easy-Scroll Wheel sliding portions (15) Floil KG107A 9 to 18 1x4
base
Joint of the ring keys (up / down /
16 Easy-Scroll Wheel (16) Floil KG107A 1 to 3 0.16 x 1
right / left cursor buttons)

1 drop = 9 to 18 mg

(4) Ink absorber counter setting

Before replacement of the logic board, check the ink absorber counter value, and register it to the replaced new logic board. (The value
can be set in 10% increments.)
In addition, according to the ink absorber counter value, replace the ink absorber (ink absorber kit). When the ink absorber is replaced,
reset the applicable ink absorber counter (to 0%).

- How to check the ink absorber counter value:

See 3-4. Verification Items, (1) Service test print.
- How to set the ink absorber counter:
See 3-3. Adjustment / Settings, (6) Service mode, "Ink absorber counter setting."

<3-3. Adjustment / Settings, (1) to (4)>

25 / 43
MP610 --- 3. REPAIR TABLE OF CONTENTS

(5) User mode

Function Procedures Remarks

Nozzle check pattern printing Perform via the machine operation panel, or from Set a sheet of plain paper (A4 or Letter) in
the MP driver Maintenance tab. the rear tray or the cassette which is
selected on the Paper Feed Switch button.
Print head manual cleaning - Cleaning both Black and Color: Unclogging of the print head nozzles, and
Perform via the machine operation panel. maintenance to keep the print head
- Cleaning Black or Color separately, or both Black conditions good.
and Color: If there is a missing portion or white
Perform from the MP driver Maintenance tab. streaks in the nozzle check pattern printout,
perform this cleaning.
Print head deep cleaning Perform via the machine operation panel, or from If print head manual cleaning is not
the MP driver Maintenance tab. effective, perform this cleaning. Since the
deep cleaning consumes more ink than
regular cleaning, it is recommended to
perform deep cleaning only when
necessary.
Automatic print head Perform via the machine operation panel, or from If automatic alignment is not effective,
alignment the MP driver Maintenance tab. perform manual print head alignment.
(2 sheets of A4 Matte Photo Paper)
Manual print head alignment Perform via the machine operation panel, or from Set 4 sheets of plain paper (A4 or Letter) in
the MP driver Maintenance tab. the rear tray or the cassette which is
selected on the Paper Feed Switch button.
(4 sheets of A4 plain paper)
Print head alignment value Perform via the machine operation panel, or from Confirmation of the current print head
printing the MP driver Maintenance tab. alignment values.
Paper feed roller cleaning Perform via the machine operation panel, or from The paper feed rollers rotate while being
the MP driver Maintenance tab. pushed to the paper lifting plate. Since the
rollers will wear in this cleaning, it is
recommended to perform this only when
necessary.
Bottom plate cleaning Perform via the machine operation panel, or from Cleaning of the platen ribs when the back
the MP driver Maintenance tab. side of paper gets smeared.
Fold a sheet of plain paper (A4 or Letter)
in half crosswise, then unfold and set it in
the rear tray with the folded ridge facing
down.

26 / 43
(6) Service mode
<Service mode operation procedures>
1) With the machine power turned off, while pressing the Stop/Reset button, press and hold the ON/OFF button. (DO NOT release the
buttons). The Power LED lights in green to indicate that a function is selectable.
2) While holding the ON/OFF button, release the Stop/Reset button. (DO NOT release the ON/OFF button.)
3) While holding the ON/OFF button, press the Stop/Reset button 2 times, and then release both the ON/OFF and Stop/Reset buttons.
(Each time the Stop/Reset button is pressed, the Alarm and Power LEDs light alternately, Alarm in orange and Power in green,
starting with Alarm LED.)
4) When the Power LED lights in green (and "Service Mode CANON Idle" is displayed on the LCD), press the Stop/Reset button the
specified number of time(s) according to the function listed in the table below, then press the ON/OFF button. (Each time the
Stop/Reset button is pressed, the Alarm and Power LEDs light alternately, Alarm in orange and Power in green, starting with Alarm
LED.)

Time(s) LED indication Function Remarks

0 times Green (Power) Power off When the print head is not installed, the carriage returns
and locks in the home position capped.
1 time Orange (Alarm) Service test print Service test print
- Model name
- ROM version
- Ink absorber counter value (ink amount in the ink
absorber)
- USB serial number
- Destination
- EEPROM information
- Ink system function check result
- Barcode (model name + destination)
See 3-4. Verification Items, (1) Service test print,
"Service test print sample."
2 times Green (Power) EEPROM information print EEPROM information print
- Model name
- Destination
- ROM version
- Ink absorber counter value (ink amount in the ink
absorber)
- Print information
- Error information, etc.
3 times Orange (Alarm) EEPROM initialization The following items are NOT initialized, and the
shipment arrival flag is not on:
- USB serial number
- Destination settings
- Record of ink absorber counter resetting and setting
- Record of repair at the production site
- CD / DVD print position correction value
- LF / Eject correction values
- Left margin correction value
- Production site E-MIP correction value and enabling of
it
- Endurance correction value and enabling of it
- Record of disabling the function to detect the remaining
ink amount
- Ink absorber counter value (ink amount in the ink
absorber)
4 times Green (Power) Ink absorber counter resetting Set a sheet of A4 or Letter sized plain paper in the rear
tray or cassette, and reset the ink absorber counter. After
the ink absorber counter is reset, the counter value is
printed automatically.

27 / 43
 See "Ink absorber counter resetting" below and the print
sample in 3-4. Verification Items, (2) Ink absorber
counter value print.
5 times Orange (Alarm) Destination settings Press the Stop/Reset button the specified number of time
(s) according to the destination.
See "Destination settings" below.
6 times Green (Power) Print head deep cleaning Cleaning of both Black and Color
7 times Orange (Alarm) CD / DVD check pattern print Not used in servicing.
8 times Green (Power) CD / DVD print position Not used in servicing.
correction (horizontal: X
direction)
9 times Orange (Alarm) CD / DVD print position Not used in servicing.
correction (vertical: Y
direction)
10 times Green (Power) LF / Eject correction See "LF / Eject correction" below.
11 times Orange (Alarm) Left margin correction Not used in servicing.
12 times Green (Power) Button and LCD test See "Button and LCD test" below.
13 times Orange (Alarm) Ink absorber counter setting See "Ink absorber counter setting" below.
14 times Green (Power) Return to the menu selection
15 times Orange (Alarm) Return to the menu selection
16 times or Green (Power) Return to the menu selection
more

If the Stop/Reset button is pressed 14 or more times, the Alarm LED (orange) or Power LED (green) lights
steadily without any changes.

28 / 43
<Destination settings>
In the destination settings mode, press the Stop/Reset button the specified number of time(s) according to the destination listed in the
table below, and press the ON/OFF button.

LED
Time(s) Destination CD / DVD print
indication
No change of the
0 times Green (Power) ---
destination
1 time Orange (Alarm) Japan Supported
2 times Green (Power) Korea Not supported
3 times Orange (Alarm) US Not supported
4 times Green (Power) Europe Supported
5 times Orange (Alarm) Australia Supported
6 times Green (Power) Asia Supported
7 times Orange (Alarm) China Supported
8 times Green (Power) Taiwan Supported
No sales of the
9 times Orange (Alarm) Latin America
MP610
No sales of the
10 times Green (Power) Brazil
MP610
11 times Orange (Alarm) Canada Not supported
12 times or Return to the destination
Green (Power) ---
more selection

After setting the destination, confirm the model name and destination in service test print or EEPROM
information print.

<Ink absorber counter resetting>

Reset the ink absorber counter (to 0%) when the ink absorber is replaced, or when necessary after the logic board is replaced.

1) In the service mode, press the Stop/Reset button 4 times, then press the ON/OFF button. The ink absorber counter value of the
EEPROM is reset to 0%.
2) The flag for resetting of the ink absorber counter is set to ON, and the ink absorber counter value is automatically printed from the
selected paper source.
("D=000.0" is printed at the top left of the paper.) See 3-4. Verification Items, (2) Ink absorber counter value print, "print sample."

<Ink absorber counter setting>

Set the ink absorber counter value to a new EEPROM after the logic board is replaced in servicing.

1) Before replacement of the logic board, check the ink absorber counter value in EEPROM information print.
2) In the service mode, press the Stop/Reset button 13 times, then press the ON/OFF button to enter the ink absorber counter setting
mode.
3) In the ink absorber counter setting mode, press the ON/OFF button again to enter the main ink absorber counter setting mode.
(Since the procedure for setting the ink absorber counter is common among all the models, this step is necessary to set the counter
value for the main ink absorber.)
4) The ink absorber counter value can be set in 10% increments by pressing the Stop/Reset button. Press the Stop/Reset button the
appropriate number of time(s) to select the value which is closest to the actual ink absorber counter value.

29 / 43
 Time(s) Ink absorber counter value to be set (%)
0 times 0%
1 time 10%
2 times 20%
3 times 30%
4 times 40%
5 times 50%
6 times 60%
7 times 70%
8 times 80%
9 times 90%
Not valid.
10 times or more Press the ON/OFF button to return to the ink absorber counter
setting mode.

5) Press the ON/OFF button to set the selected value to the EEPROM. Print EEPROM information to confirm that the value is
properly set to the EEPROM.

<LF / Eject correction>

After replacement of the feed roller, logic board, or platen unit in repair servicing or in refurbishment operation, perform the
adjustment to maintain the optimal print image quality.

Details: Print the LF / Eject correction pattern on a sheet of paper. Select the Pattern No. (0 to 2) in which streaks or lines
are the least noticeable, press the Stop/Reset button the same number of time(s) as the selected Pattern No., then
press the ON/OFF button. (See the flowchart below.)
Note: At the production site, the E-MIP correction, which is equivalent to the LF / Eject correction, is performed using the
special tool, and the E-MIP correction value is written to the EEPROM as the valid data.
When LF / Eject correction is performed, the LF / Eject correction values become valid instead of the E-MIP
correction value (thus, in the initial EEPROM information print, "LF = *" and "EJ = *" are printed).

1) In the LF / Eject correction mode, press the Stop/Reset button the specified number of time(s) according to the paper to be used in
LF / Eject correction listed in the table below, then press the ON/OFF button. (Set a sheet of selected paper in the rear tray.)

Time(s) (L) Paper

1 time HR-101
2 times GF-500, Office Planner
3 times HP BrightWhite
4 times Canon Extra, STEINBEIS

- Each time the Stop/Reset button is pressed, the Alarm and Power LEDs light alternately, Alarm in orange and
Power in green.
- If the Stop/Reset button is NOT pressed, and only the ON/OFF button is pressed, the machine remains in the
LF / Eject correction mode.
- If the Stop/Reset button is pressed 5 times or more, then the ON/OFF button is pressed, the machine returns to
the service mode menu selection.

30 / 43
2) The LF / Eject correction pattern for the selected paper is printed. (LF correction values from 0 to 2 on the left, Eject correction
values from 0 to 2 on the right)

31 / 43
3) In the printout, select the Pattern No. in which streaks or lines are the least noticeable.

3-1) LF correction value

Press the Stop/Reset button the same number of time(s) as the selected Pattern No., then press the ON/OFF button.

Selected pattern Number of times the Stop/Reset button is

number pressed (M)
1 1 time
0 0 times
2 2 times

- Each time the Stop/Reset button is pressed, the Alarm and Power LEDs light alternately, Alarm in orange and
Power in green.
- If the Stop/Reset button is pressed 3 times or more, then the ON/OFF button is pressed, the machine returns to
the service mode menu selection.

3-2) Eject correction value

Press the Stop/Reset button the same number of time(s) as the selected Pattern No., then press the ON/OFF button.

Selected pattern Number of times the Stop/Reset button is

number pressed (N)
1 1 time
0 0 times
2 2 times

- Each time the Stop/Reset button is pressed, the Alarm and Power LEDs light alternately, Alarm in orange and
Power in green.
- If the Stop/Reset button is pressed 3 times or more, then the ON/OFF button is pressed, the machine returns to
the service mode menu selection.

4) The selected LF correction value or Eject correction value is written to the EEPROM, and the flag for the E-MIP correction value
becomes OFF, enabling the LF / Eject correction values written to the EEPROM. Then, the flag for the fixed value of the endurance
correction becomes ON, and the machine returns to the service mode menu selection.
32 / 43
LF / Eject correction flowchart:

33 / 43
<Left margin correction>
Adjust the left margin for duplex printing or printing from the cassette.

1) Duplex printing from the rear tray and cassette

In the left margin correction mode, press the Stop/Reset button 1 time, then press the ON/OFF button 1 time. Duplex printing is
performed from the rear tray and cassette.

Number of times
the Stop/Reset
Operation
button is pressed
(L)
0 times No operation
1 time Duplex printing from the rear tray and cassette
Return to the service mode menu selection (no writing
2 times
to the EEPROM)

From each paper source (rear tray and cassette), 2 sheets of paper are ejected. The first sheet is blank, and the left margin correction
pattern is printed on the second sheet.

<Printing sequence>
For detail, see the flowcharts below.

i. A sheet of paper feeds from the rear tray, and ejected blank (single-sided printing).
ii. A sheet of paper feeds from the rear tray. Nothing is printed on the front side, and the pattern is printed on the back side (duplex
printing).
iii. A sheet of paper feeds from the cassette, and ejected blank (single-sided printing).
iv. A sheet of paper feeds from the cassette. The pattern is printed on both sides of paper (duplex printing).

A total of 4 sheets are ejected.

After this, set the correction value to the EEPROM in the steps below.

2) Selection of the parameter mode for left margin correction

Press the Stop/Reset button the specified number of time(s) according to the parameter mode listed in the table below, then press
the ON/OFF button.
Each time the Stop/Reset button is pressed, the Alarm and Power LEDs light alternately, Alarm in orange and Power in green.

Number of times
the Stop/Reset
Parameter mode
button is pressed
(M)
0 times Duplex printing from the rear tray and cassette
1 time Back side of paper fed from the rear tray
2 times Front side of paper fed from the cassette
3 times Back side of paper fed from the cassette
Return to the service mode menu selection (after
4 times or more
writing to the EEPROM)

34 / 43
3) Setting of the left margin correction value ("+" means to increase the left margin)
Press the Stop/Reset button the specified number of time(s) according to the correction value listed in the table below, then press
the ON/OFF button.

Number of times
the Stop/Reset
Left margin correction value
button is pressed
(N)
Return to the parameter mode selection for left margin
0 times
correction
1 time +1 pitch
2 times +2 pitches
3 times +3 pitches
4 times -1 pitch
5 times -2 pitches
6 times -3 pitches
Return to the service mode menu selection (no writing
7 times or more
to the EEPROM)

After the value is set, the machine returns to the parameter mode selection. Repeat steps 2) and 3) to adjust the left margin in each
parameter mode: "back side of paper fed from the rear tray," "front side of paper fed from the cassette," and "back side of paper fed
from the cassette."

4) After the left margin correction in all the parameter modes is completed, press the Stop/Reset button 4 times or more in the
parameter mode selection, then press the ON/OFF button to return to the service mode menu selection.

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Left margin correction flowchart:

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37 / 43
<Button and LCD test>
Confirm the operation after replacement of the operation panel unit, board, or LCD unit.

1) In the button and LCD test mode, press the Stop/Reset button. The LCD turns blue, waiting for a button to be pressed.
2) Press each button of the operation panel.
3) Only one button should be pressed at one time. If 2 or more buttons are pressed at the same time, only one of them is considered to
be pressed, and the other buttons are ignored.

The LCD is divided into 25 segments, representing each button. The color of a segment corresponding to the pressed button changes to
red.
After all the 17 buttons are pressed, the remaining segments (from 18 to 25) turn red at the same time.

1. ON/OFF button 11. Left function button

2. Paper Feed Switch button 12. Right function button
3. NAVI button 13. OK button
4. HOME button 14. [+] button
5. Back button 15. [-] button
6. Up cursor button 16. Black button
7. Right cursor button 17. Color button
8. Down cursor button 18. Stop/Reset button
9. Left cursor button

4) Rotate the Easy-Scroll Wheel clockwise and counterclockwise 1 round (24 steps) each, as follows:
4-1) Rotate the Easy-Scroll Wheel clockwise step by step. The LCD is divided into 24 segments, representing each step. The color
of a segment corresponding to the step changes from red to green.
If the wheel is rotated counterclockwise before clockwise round completes, the color of segment(s) corresponding to the
number of steps the wheel is rotated counterclockwise returns to red.
If the wheel keeps rotated clockwise over 1 round (24 steps), the color of segment(s) corresponding to the extra number of steps
returns to red, starting with the "Start" segment in the figure below.

4-2) When the Easy-Scroll Wheel is rotated clockwise 1 round (24 steps), press the OK button.
4-3) Rotate the Easy-Scroll Wheel counterclockwise step by step. The LCD is divided into 24 segments, representing each step. The
color of a segment corresponding to the step changes from green to blue.
If the wheel is rotated clockwise before counterclockwise round completes, the color of segment(s) corresponding to the
number of steps the wheel is rotated clockwise returns to green.
If the wheel keeps rotated counterclockwise over 1 round (24 steps), the color of segment(s) corresponding to the extra number
of steps returns to green, starting with the "Start" segment in the figure below.

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 4-4) When the Easy-Scroll Wheel is rotated counterclockwise 1 round (24 steps, and all the segments are in blue), press the OK
button. The color pattern is displayed on the LCD.
If there is any segment that is not in blue when the OK button is pressed, the display remains unchanged.

5) Adjust the transparent color and LCD flicker, as follows:

5-1) Press the OK button. "OK1" in white is displayed on the black background.
If the result is not good, "NG1" in black is displayed on the white background (transparent color) immediately after "OK1."

5-2) Press the OK button. "OK2" in black is displayed on the white background.
If the result is not good, "NG2" in white is displayed on the black background (transparent color) immediately after "OK2."

5-3) Press the OK button. The machine enters the LCD flicker adjustment mode. (See the flowchart below.)
5-4) Press the ON/OFF button to return to the service mode menu selection.

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Flicker adjustment mode flowchart:

START

Reading of the VrefPWM

value from the EEPROM

From 01h to 1Fh Y

(hexadecimal)?
N
Initial VrefPWM value: 50h
(2.5 inch model)

VrefPWM register setting

"WANG50.bmp" pattern,
with the VrefPWM value
(hexadecimal) at the
bottom of the LCD.

VrefPWM= 16

Y
Adjustment
end?

N Press [OK].

Increase N
VrefPWM?
Y
Press [->].

VrefPWM = MAX (6Eh), VrefPWM +

2
Current VrefPWM value
(hexadecimal) at the bottom of the

N
Decrease VrefPWM?
([<-] key?)
Y
Press [<-].

VrefPWM = MIN (32h), VrefPWM - 2

Current VrefPWM value
(hexadecimal) at the bottom of the
LCD.

Writing of the VrefPWM value

to the EEPROM

END

<3-3. Adjustment / Settings, (5) and (6)>

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MP610 --- 3. REPAIR TABLE OF CONTENTS

3-4. Verification Items

(1) Service test print
<Service test print sample>

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(2) Ink absorber counter value print
<Print sample>

<3-4. Verification Items>

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MP610 TABLE OF CONTENTS

4. MACHINE TRANSPORTATION

This section describes the procedures for transporting the machine for returning after repair, etc.
1) In the service mode, press the ON/OFF button to finish the mode, and confirm that the paper lifting plate of the rear tray is raised.
2) Keep the print head and ink tanks installed in the carriage.

See Caution 1 below.

3) Turn off the machine to securely lock the carriage in the home position. (When the machine is turned off, the carriage is
automatically locked in place.)

See Caution 2 below.

(1) If the print head is removed from the machine and left alone by itself, ink (the pigment-based black ink in
particular) is likely to dry. For this reason, keep the print head installed in the machine even during
transportation.
(2) Securely lock the carriage in the home position, to prevent the carriage from moving and applying stress to
the carriage flexible cable, or causing ink leakage, during transportation.

If the print head must be removed from the machine and transported alone, attach the protective cap (used when the packing was
opened) to the print head (to protect the print head face from damage due to shocks).

<4. MACHINE TRANSPORTATION>

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