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Error Code Standardization

This document contains standard error codes and power button LED behaviors for notebooks, tablets, and 2-in-1 devices. The error codes consist of a number of LED flashes followed by a fault description and the affected device types. The power button LED behaviors describe the different power states that correspond to the LED being off, solid color, or blinking and the associated device power condition.

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Michael McDonald
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66 views1 page

Error Code Standardization

This document contains standard error codes and power button LED behaviors for notebooks, tablets, and 2-in-1 devices. The error codes consist of a number of LED flashes followed by a fault description and the affected device types. The power button LED behaviors describe the different power states that correspond to the LED being off, solid color, or blinking and the associated device power condition.

Uploaded by

Michael McDonald
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Standard Error Code

LED# of flashes Fault Description Fault(s) Notebook Tablet 2-in-1

2,1 CPU CPU failure Y Y Y

2,2 Motherboard: BIOS ROM failure Motherboard, covers BIOS corruption or ROM error Y Y Y

2,3 Memory No Memory/RAM detected Y Y Y

2,4 Memory Memory/RAM failure Y Y Y

2,5 Memory Invalid memory installed Y Y N

2,6 Motherboard: Chipset Motherboard / Chipset Error Y Y Y

2,7 LCD LCD failure Y Y Y

3,1 RTC Power Failure CMOS battery failure Y Y Y

3,2 PCI / Video PCI or Video card/chip failure Y Y Y

3,3 BIOS Recovery 1 Recovery Image not found Y Y Y

3,4 BIOS Recovery 2 Recovery Image found but invalid Y Y Y

Power Button LED Behavior


Power LED Power State Description Notebook Tablet 2-in-1
Off S4 Hibernate or suspend to Disk Y Y Y
Off S5 Off Y Y Y
Blue (or Green or White) S0 Normal Operation Y Y Y
Blinking Blue (or Green or White) S1 or S3 Sleep or Stand By Y Y Y

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